🇳🇬 Job Vacancies @ MTN Nigeria – 13 Positions

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the following positions below:

1.) General Manager - Business Growth, Digital Services
2.) Advisor - Learning and Talent Management Technology and Enablers (NWK and IT), Human Resources
3.) Manager - Cable Landing Station, Network
4.) Engineer - Solutioning Network, Bayobab
5.) General Manager - Business Growth, Digital Services
6.) Advisor - Learning and Talent Management Technology and Enablers (NWK and IT), Human Resources
7.) Manager - Cable Landing Station, Network
8.) Manager - Commercial Legal Corporate Transaction
9.) Manager - Salaries Compliance and Regulatory
10.) Manager - Partner Management
11.) Senior Lead - Sales and Trade Development Ajeromi-Ifelodun
12.) Engineer - Signalling Technology Operations, Bayobab
13.) Operational Compliance and Internal Control

Job Title: General Manager - Business Growth, Digital Services

Location: Ikoyi, Lagos
Employment Type: Full-time
Reports To: Chief Digital Officer
Division: Digital Services

Mission

• Define and monitor the implementation of Digital Services’ ecosystem, partnership, product, and service growth strategies to acquire customers and grow revenues in alignment with MTNN’s business strategy and market requirements.

Description

• Define the commercial growth strategy for Digital Services in line with MTNN’s overarching business goals - ensure effective implementation of the strategy by means of providing direction, structure, frameworks, models, plans and roadmaps
• Regularly review the commercial growth strategy and roadmap to ensure its alignment with the changing dynamics of the internal and external ecosystem
• Develop consistent, efficient, relevant, and standard policies, processes, and procedures for growing Digital Services’ partnerships, platforms, products, and services
• Develop an intra-divisional Internal Stakeholder Engagement Strategy which includes but is not limited to the rationale for regular engagements (cross-functional meetings, sessions, and workshops), engagement format, communication plan, implementation plan, monitoring and review plan, performance metrics
• Ensure that the Digital Business Growth team provides accurate, current, data-driven, relevant, and understandable analysis, FAQs, information, and reports – including but not limited to competitive intelligence, impacting trends, and weekly performance reports – as may be required to guide management decisions and support the business planning process
• Develop and monitor the implementation of Digital Services’ ecosystem, partner, platform, and product growth strategies for multiple market segments across the entire spectrum of customers addressed by MTNN to acquire customers and grow revenues in alignment with the overall business strategy and market requirements
• Establish the short, medium, and long-term road map for MTNN’s ecosystem, partner, platform, product, and service growth in alignment with MTNN’s business strategy
• Develop and monitor the implementation of tactical plans – including but not limited to enhanced/new business models, business requirements, features, functionalities, partnerships, products, and services
• Collaborate closely with the Digital Business Development team to define, drive, and monitor the design, documentation, development, implementation, testing, launch, management, review, and ongoing support of partnerships, platforms, products, and services for multiple customer segments
• Develop a framework to understand competition(s) and provide solutions to react to competitive threats while monitoring the local and international environment to identify new platforms, products, and service opportunities
• Interrogate and understand customer (expectations, needs, and priorities), product/service features, growth areas, markets, and trends about existing digital platforms, products, and services to identify new business opportunities
• Monitor and improve MTNN’s NPS related to partnerships, platforms, products, and services
• Drive differentiation through better customer experiences and digital channel transformation to create new routes to market and ensure that services/products are easily accessible to customers
• Contribute to the development of MTNN’s long-term business strategy to position MTN as a leading digital services provider
• Develop strategies to identify and fulfil the expectations, needs, and priorities of external stakeholders, e.g., aggregators, content partners, regulators, and service partners
• Establish and maintain an effective corporate relationship with key stakeholders and decision-makers in Nigeria
• Develop an External Stakeholder Engagement Strategy which includes but is not limited to the rationale for regular engagements, engagement format, communication plan, implementation plan, monitoring and review plan, performance metrics
• Manage critical 3rd party relationships with internal stakeholders, external partners, suppliers, and other relevant vendors
• Drive MTNN’s Cultural Operating System and Vital Behaviours required to improve business performance
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTNN’s VB and values
• Promote a sustainable organizational culture that enhances employee productivity and oversee the management of the year-on-year performance of all dimensions of the Group Culture Audit
• Contribute and participate in all Digital Services’ Employee Engagement Program events, initiatives, discussions, and workshops

Requirements
Education:

• A First Degree in Business Administration, Business, Management, Marketing, Social Sciences, or any related discipline
• MSC/MBA qualification in a related field
• Proficiency in Microsoft Office (Excel, PowerPoint, and Word)
• Fluent in English

Experience:

• A minimum of twelve (12) years in a global/multinational enterprise, and an understanding of emerging markets which should include:
• 3 – 5 years in a strategic role within a large organization
• At least 2 years of digital products growth experience
• Experience at the senior management level in Information Technology, OTT, or telecommunications will be an advantage
• Experience in customer service, growth marketing, product and value proposition development, product life cycle management, and product analytics and performance evaluation
• A detailed understanding of the digital ecosystem, players, business models and industry-related best practices with experience working in a digital environment
• A track record of developing a communication strategy, building relationships across teams and key stakeholders to achieve goals
• Excellent communication, interpersonal, and writing skills; Advanced ability to build strong working relationships across the organization, influence stakeholders, and work as part of a cross-functional team.

Application Closing Date
2nd Septmebr, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Advisor - Learning and Talent Management Technology and Enablers (NWK and IT), Human Resources

Location: Ikoyi, Lagos
Employment Type: Full-time
Reports To: Manager - HR Business Partnering Technology and Enablers Network and IT
Division: Human Resources

Mission

• To provide support and advisory services with respect to talent development and career management.
• Responsible for providing academic and career advice to MTNN staff pursuing or planning to pursue academic or professional programs through the Accredited Learning Scheme.

Description

• Identify and document participant tracking methods and MTNN accountability requirements.
• Develop periodic reports and statistics on learning related activities in the organization and participants’ progress.
• Generate talent and succession planning, career management, and employee development reports as required.
• Analyze and provide statistical data in relation to career management, employee development, and succession readiness.
• Support the preparation of the required documentation for talent reviews and participate in development and career management discussions.
• Collate employee career development plans and maintain all employee career and development records in an appropriate database.
• Provide administration support for MTN’s Leadership Talent Management programme and other development initiatives.
• Provide the required support in driving and implementing business initiatives of assigned divisions.
• Project participation.
• Provide support for the career management function, educating staff on career management options, rules, and related matters, and assisting in career development campaigns.
• Facilitate the completion of any personality or strength assessments to be deployed to employees.
• Facilitate e-learning utilization as part of MTNs 70:20:10 philosophy.
• Manage and evaluate vendors and consultants as they relate to continuing education services.

Requirements
Education:

• First Degree in a related discipline
• Fluent in English

Experience:
3–7 years’ experience, which includes

• A minimum of 3 years’ experience in an area of specialization, with experience in supervising others
• Experience working in a medium-sized organization.

Application Closing Date
2nd Septmebr, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager - Cable Landing Station, Network

Location: Ikeja, Lagos
Employment Type: Full-time
Reports To: Senior Manager Transmission Services
Division: Network

Description

• Implement changes effected by the system controlling body to system maintenance procedures.
• Prepare and submit a monthly report to the system controlling body, of the status and details of any incidents that occurred affecting the WACS (define) segment.
• Supervise test and installations of the cable station equipment and the submerged plant
• Design and develop new maintenance routines for the Power Feed Equipment, 1620LM and 1678 MCC
• Ensure accurate interpretation of  BER (define) parameters and impairment budgets, and work with the NOC (define) and maintenance authority to ensure prompt resolution of all impairments
• Ensure prompt information to  the maintenance controlling body of any threat, or possibility of a threat, be it maritime or terrestrial, to the maintenance security of the system or the traffic being transported on the system
• Confirm all scheduled system routine procedure have been carried out, and  results of the routine have been recorded in the prescribed manner
• Provide sufficient knowledge / information  to maintain the WACS (define) system performance throughout the Network Design Life
• Control the power feed operations necessary for the maintenance of the relevant segment (T7).what is T7
• Control of the localization of faults in the submerged system plant within the WACS Nigeria segment (T7).
• Oversee the records of status and whereabouts of all spare equipment and/or equipment dispatched for repair.
• Oversee the records of the MTN allocated, assigned, and activated capacity.
• Implement all relevant WACS Work Group and Subcommittee obligations
• Develop and review the WACS Joint System Maintenance Documentations (JSMD) or any other documentation as regards the management and operations of Submarine transmission within agreed deadlines.
• Supervise and implement planned works with special attention to life affecting traffic in conjunction with submarine NOC. Network Operations Center.
• Assign and supervise engineers conducting emergency operational procedures at odd hours in event of submarine cable cut on call-out basis.
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Requirements
Education:

• First Degree in Electrical Electronics Engineering, Computer Engineering, Telecommunications or a related discipline
• Fluent in English

Experience:
6 - 13 years’ experience which includes:

• Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
• Experience in Telecommunication industry, with strong knowledge and specific experience using multiplexers, DWDM, SDH, Power Feed Equipment (PFE) fibre optic transmission equipment.
• Experience in management of optical backbone and submarine cable system projects.
• Demonstrate deep knowledge of the ALU 1620LM, 1678MCC and PFE
• Demonstrate deep understanding of the design philosophy of the WACS Network down to component level, analyze segment and network performance.
• Demonstrate high level of technical skill and understanding in the operation of the WACS network, WACS wet plant and dry plant and any other submarine cable station or capacity where MTN have interest.

Application Closing Date
2nd September, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Engineer - Solutioning Network, Bayobab

Job Identification: 4768
Location: Nigeria
Job Schedule: Full time
Job Category MTN Level 2

Mission / Core Purpose of the Job

• The Engineer - Solutioning Network will manage the end-to-end delivery of any service, internal or external.
• The Engineer - Solutioning Network will have a complete overview on the network and the asset from Bayobab.
• The role will also provide technical support to Pre-sales team, Sales team and Commercial team when require for solution to the customer.

Key Performance Areas
The Engineer - Solutioning Network will be accountable to achieve the following objectives:

• Manager the delivery of end-to-end wholesale capacity and managed network services (MPLS), both internationally and domestically within OpCos by working with the network teams within OpCos
• Support Low Level Design (HLD) of new link integrated, with all technical information’s
• Prepare a detailed handover documentation to NOC and Backoffice for each service delivered
• Provide inputs if required for solution design of L2VPN, L3VPN and SDH P2P or P2MP
• Provide various reports for customer request for wholesale to monitor the network and the services
• Liaise with network and technology teams in OpCos to understand the fixed infrastructure landscape in the countries
• Liaise with the GEBU SPOC and with the Enterprise business units to provide multi-country enterprise fixed line solutions
• Support the wholesales unit with solutions architecture capabilities when it is required
• Ensure full customer satisfaction over the wholesale / solution delivery process
• Tailor and customize commercial solutions dependent on regulatory approval.

Role Deliverables 

• Inputs to complex client proposals, both internal (MTN OpCos, Enterprise business units) and external, from a technical point of view
• Analysis of the requests of the connectivity per period
• Inputs for asset investment recommendations
• Integrated carrier wholesale solution design/landscape
• Defined Infrastructure plan for the international connectivity - Operational presentations
• Support internal customer for inputs on feasibility and solution design
• Assist customer meeting to provide technical support and inputs
• Lead and manage cross-functional, collaborative teams on best practice for service delivery or process improvement initiatives.

Role Dependencies:

• Inputs for wholesales business units in client solution designs
• Understand the sales service order form and the customer requirements and translate to a technical solution
• Keep updated records of the services provisioned and circuit on the Global MTN infrastructure
• Technical solutions alignment to regulatory approval across multiple jurisdictions.

Job Requirements
Educational Qualification

• Bachelor's Degree in Computer Science, Telecommunication or Engineering
• Training / Certification / Skills on the transmission network (Fiber, Microwave, satellite)
• Training / Certification / Skills on IP/MPLS network
• Training / Certification / Skills on project management.

Experience:

• 3+ years’ experience in transmissions, IP/MPLS and Project management
• Key business soft skills including but not limited to problem solving, information processing, analytical understanding of key industry trends, influencing and motivating team members
• Data interpretation, quality focus, continuous improvement, keen to innovation and research and development, risk management and reporting skills
• Strong communication skills
• Highly client driven interactions.

Competencies:

• Understanding of the fixed connectivity infrastructure wholesale landscape with a focus on emerging markets
• Understanding of product and solution architecture in the fixed connectivity assets space
• Excellent professional expertise and market knowledge, including good understanding of the competitive environment
• Strong public relations and interpersonal skills to be able to function across multiple business lines in a multicultural environment
• Good understanding of wholesale market products in order to manage and support bids
• Multi-tasking capability to manage complex RFP’s.
• Clear understanding and incorporation of the SLA into the customer value proposition.
• Strong networking skills to build Bayobab professional relationships
• Effective oral and written communication skills
• Strong analytical, organisational and planning skills to execute commercial reports and inputs form Bayobab budgeting
• Relationship based-sales skills and strong customer focused approach
• Effective oral and written communications and public relations as well as excellent negotiation skills to be able to function across multiple business lines in a multicultural environment
• Strong computer literacy.

Others:

• Regional and international travel
• Ability to adapt to changing requirements of business and staff members.

Application Closing Date
30th August, 2024; 14:22

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: General Manager - Business Growth, Digital Services

Location: Ikoyi, Lagos
Employment Type: Full-time
Reports To: Chief Digital Officer
Division: Digital Services

Mission

• Define and monitor the implementation of Digital Services’ ecosystem, partnership, product, and service growth strategies to acquire customers and grow revenues in alignment with MTNN’s business strategy and market requirements.

Description

• Define the commercial growth strategy for Digital Services in line with MTNN’s overarching business goals - ensure effective implementation of the strategy by means of providing direction, structure, frameworks, models, plans and roadmaps
• Regularly review the commercial growth strategy and roadmap to ensure its alignment with the changing dynamics of the internal and external ecosystem
• Develop consistent, efficient, relevant, and standard policies, processes, and procedures for growing Digital Services’ partnerships, platforms, products, and services
• Develop an intra-divisional Internal Stakeholder Engagement Strategy which includes but is not limited to the rationale for regular engagements (cross-functional meetings, sessions, and workshops), engagement format, communication plan, implementation plan, monitoring and review plan, performance metrics
• Ensure that the Digital Business Growth team provides accurate, current, data-driven, relevant, and understandable analysis, FAQs, information, and reports – including but not limited to competitive intelligence, impacting trends, and weekly performance reports – as may be required to guide management decisions and support the business planning process
• Develop and monitor the implementation of Digital Services’ ecosystem, partner, platform, and product growth strategies for multiple market segments across the entire spectrum of customers addressed by MTNN to acquire customers and grow revenues in alignment with the overall business strategy and market requirements
• Establish the short, medium, and long-term road map for MTNN’s ecosystem, partner, platform, product, and service growth in alignment with MTNN’s business strategy
• Develop and monitor the implementation of tactical plans – including but not limited to enhanced/new business models, business requirements, features, functionalities, partnerships, products, and services
• Collaborate closely with the Digital Business Development team to define, drive, and monitor the design, documentation, development, implementation, testing, launch, management, review, and ongoing support of partnerships, platforms, products, and services for multiple customer segments
• Develop a framework to understand competition(s) and provide solutions to react to competitive threats while monitoring the local and international environment to identify new platforms, products, and service opportunities
• Interrogate and understand customer (expectations, needs, and priorities), product/service features, growth areas, markets, and trends about existing digital platforms, products, and services to identify new business opportunities
• Monitor and improve MTNN’s NPS related to partnerships, platforms, products, and services
• Drive differentiation through better customer experiences and digital channel transformation to create new routes to market and ensure that services/products are easily accessible to customers
• Contribute to the development of MTNN’s long-term business strategy to position MTN as a leading digital services provider
• Develop strategies to identify and fulfil the expectations, needs, and priorities of external stakeholders, e.g., aggregators, content partners, regulators, and service partners
• Establish and maintain an effective corporate relationship with key stakeholders and decision-makers in Nigeria
• Develop an External Stakeholder Engagement Strategy which includes but is not limited to the rationale for regular engagements, engagement format, communication plan, implementation plan, monitoring and review plan, performance metrics
• Manage critical 3rd party relationships with internal stakeholders, external partners, suppliers, and other relevant vendors
• Drive MTNN’s Cultural Operating System and Vital Behaviours required to improve business performance
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTNN’s VB and values
• Promote a sustainable organizational culture that enhances employee productivity and oversee the management of the year-on-year performance of all dimensions of the Group Culture Audit
• Contribute and participate in all Digital Services’ Employee Engagement Program events, initiatives, discussions, and workshops

Requirements
Education:

• A First Degree in Business Administration, Business, Management, Marketing, Social Sciences, or any related discipline
• MSC/MBA qualification in a related field
• Proficiency in Microsoft Office (Excel, PowerPoint, and Word)
• Fluent in English

Experience:

• A minimum of twelve (12) years in a global/multinational enterprise, and an understanding of emerging markets which should include:
• 3 – 5 years in a strategic role within a large organization
• At least 2 years of digital products growth experience
• Experience at the senior management level in Information Technology, OTT, or telecommunications will be an advantage
• Experience in customer service, growth marketing, product and value proposition development, product life cycle management, and product analytics and performance evaluation
• A detailed understanding of the digital ecosystem, players, business models and industry-related best practices with experience working in a digital environment
• A track record of developing a communication strategy, building relationships across teams and key stakeholders to achieve goals
• Excellent communication, interpersonal, and writing skills; Advanced ability to build strong working relationships across the organization, influence stakeholders, and work as part of a cross-functional team.

Application Closing Date
2nd Septmebr, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Advisor - Learning and Talent Management Technology and Enablers (NWK and IT), Human Resources

Location: Ikoyi, Lagos
Employment Type: Full-time
Reports To: Manager - HR Business Partnering Technology and Enablers Network and IT
Division: Human Resources

Mission

• To provide support and advisory services with respect to talent development and career management.
• Responsible for providing academic and career advice to MTNN staff pursuing or planning to pursue academic or professional programs through the Accredited Learning Scheme.

Description

• Identify and document participant tracking methods and MTNN accountability requirements.
• Develop periodic reports and statistics on learning related activities in the organization and participants’ progress.
• Generate talent and succession planning, career management, and employee development reports as required.
• Analyze and provide statistical data in relation to career management, employee development, and succession readiness.
• Support the preparation of the required documentation for talent reviews and participate in development and career management discussions.
• Collate employee career development plans and maintain all employee career and development records in an appropriate database.
• Provide administration support for MTN’s Leadership Talent Management programme and other development initiatives.
• Provide the required support in driving and implementing business initiatives of assigned divisions.
• Project participation.
• Provide support for the career management function, educating staff on career management options, rules, and related matters, and assisting in career development campaigns.
• Facilitate the completion of any personality or strength assessments to be deployed to employees.
• Facilitate e-learning utilization as part of MTNs 70:20:10 philosophy.
• Manage and evaluate vendors and consultants as they relate to continuing education services.

Requirements
Education:

• First Degree in a related discipline
• Fluent in English

Experience:
3–7 years’ experience, which includes

• A minimum of 3 years’ experience in an area of specialization, with experience in supervising others
• Experience working in a medium-sized organization.

Application Closing Date
2nd Septmebr, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager - Cable Landing Station, Network

Location: Ikeja, Lagos
Employment Type: Full-time
Reports To: Senior Manager Transmission Services
Division: Network

Description

• Implement changes effected by the system controlling body to system maintenance procedures.
• Prepare and submit a monthly report to the system controlling body, of the status and details of any incidents that occurred affecting the WACS (define) segment.
• Supervise test and installations of the cable station equipment and the submerged plant
• Design and develop new maintenance routines for the Power Feed Equipment, 1620LM and 1678 MCC
• Ensure accurate interpretation of  BER (define) parameters and impairment budgets, and work with the NOC (define) and maintenance authority to ensure prompt resolution of all impairments
• Ensure prompt information to  the maintenance controlling body of any threat, or possibility of a threat, be it maritime or terrestrial, to the maintenance security of the system or the traffic being transported on the system
• Confirm all scheduled system routine procedure have been carried out, and  results of the routine have been recorded in the prescribed manner
• Provide sufficient knowledge / information  to maintain the WACS (define) system performance throughout the Network Design Life
• Control the power feed operations necessary for the maintenance of the relevant segment (T7).what is T7
• Control of the localization of faults in the submerged system plant within the WACS Nigeria segment (T7).
• Oversee the records of status and whereabouts of all spare equipment and/or equipment dispatched for repair.
• Oversee the records of the MTN allocated, assigned, and activated capacity.
• Implement all relevant WACS Work Group and Subcommittee obligations
• Develop and review the WACS Joint System Maintenance Documentations (JSMD) or any other documentation as regards the management and operations of Submarine transmission within agreed deadlines.
• Supervise and implement planned works with special attention to life affecting traffic in conjunction with submarine NOC. Network Operations Center.
• Assign and supervise engineers conducting emergency operational procedures at odd hours in event of submarine cable cut on call-out basis.
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Requirements
Education:

• First Degree in Electrical Electronics Engineering, Computer Engineering, Telecommunications or a related discipline
• Fluent in English

Experience:
6 - 13 years’ experience which includes:

• Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
• Experience in Telecommunication industry, with strong knowledge and specific experience using multiplexers, DWDM, SDH, Power Feed Equipment (PFE) fibre optic transmission equipment.
• Experience in management of optical backbone and submarine cable system projects.
• Demonstrate deep knowledge of the ALU 1620LM, 1678MCC and PFE
• Demonstrate deep understanding of the design philosophy of the WACS Network down to component level, analyze segment and network performance.
• Demonstrate high level of technical skill and understanding in the operation of the WACS network, WACS wet plant and dry plant and any other submarine cable station or capacity where MTN have interest.

Application Closing Date
2nd September, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager - Commercial Legal Corporate Transaction

Requisition ID: 4746
Location: Ikoyi, Lagos
Employment Type: Full-time
Reports To: Senior Manager Corporate Transactions
Division: Corporate Services

Mission

• To manage the company’s contractual arrangements regarding drafting, legality, structuring, fiscal efficiency and compliance.

Description

• Review legal cases, petitions and internal matters requiring legal input/perspective, consult with all relevant parties, advise on case/petition/legal related matter, provide recommendation on course of action and effectively take appropriate and approved action in accordance with the rules and regulations of MTN.
• Draft legal agreements and review all relevant documentation supporting contracts for authenticity and validity, advising on company contracts relating to supplier agreements.
• Participate in Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy.
• Settle legal issues between MTNN and 3rd parties, assisting in managing liquidations and disputes.
• Carry out legal (administrative) services work including liaison/correspondence with external bodies and organizations, conducting due diligence in structuring of deals relating to commercial transactions.
• Administer controls to ensure compliance with statutory and regulatory requirements and effectively integrate ethics, compliance and preventive law efforts, ensuring MTNN activities are compliant with laid down laws and governing regulations/statutes.
• Conduct proactive prevention of litigation, ensuring legal processes and services are effective and efficient in line with defined and approved design and rules.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Education

• First degree in any relevant discipline
• LLB and BL
• Fluent in English

Experience:

• 6 - 13 years’ experience which includes:
• Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
• Experience working in a medium to large organization
• Litigation and commercial experience
• Experience in handling and negotiating funding
• In depth experience and understanding of the Nigerian framework

Application Closing Date
28th August, 2024 (22:59)

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager - Salaries Compliance and Regulatory

Requisition ID: 4737
Location: Ikoyi, Lagos
Employment Type: Full-time
Reports To: General Manager - Financial Planning
Division: Finance

Mission

• Take ownership of all MTNN’s Salaries processes, Payroll operations, Payroll reporting, Statutory PAYE remittances, reporting, and analytics for disclosure purposes, and ensure the integrity and correctness of all payroll related matters adopted.
• Ensure the payroll processes adopted for all MTNN affiliates and subsidiaries align with the overall goals of the business and ensure there is no disconnect in the recognition and reporting of emoluments and benefits in line with relevant standards.
• Lead all plans for the valuation for all MTNN staff retention and reward schemes, with clarities on the basis of differentials and the financial impact of the valuations. Also provide insight into the impact (especially financial) of proposed reward schemes before deployment.
• Lead engagements on statutory and internal audits, compliance checks, and interaction with regulators (ITF, NSITF, SBIR, FIRS, etc.) and ensure MTN does not incur fines or is penalized for any infringement.

Description

• Support shareholder returns by collaborating with MTN HR rewards team to collate, analyze, review, and process all financial information derived from all payroll processes and valuation exercises for the purpose of deriving staff costs and emoluments presented in the financial statements and adopted for planning and forecasting purposes.
• Reflect each staff emolument and rewards under the appropriate cost class and ledger accounts in line with extant accounting standards and reporting nomenclatures.
• Support the Financial reporting team to ensure the Audited Financial Statements (AFS) correctly reflect the total employee emoluments as actually incurred and provided for.
• Work with stakeholders and the project team to develop cost-effective and value-adding solutions needed for accurate reflection and speedy completion of payroll processes required for reporting processes.
• Implement all necessary policies, processes, and procedures to ensure all staff-related costs and emoluments are accurately tracked, processed, and reported under the relevant cost centers, divisions, and account classes.
• Process all staff entitlements as guided by HR Rewards team in a timely manner, devoid of errors.
• Support the drive for optimality with regards to headcount aspirations by recommending an appropriate structure be adopted.
• Lead in innovation and change processes that can ensure improvements in all salaries and payroll processing functions.
• Coach and mentor team members to ensure understanding of the objectives and goals of the team or unit, awareness of all related job requirements and accountabilities, and leverage human resources career development programs for staff career development.
• Identify, evaluate, and track the development needs and performance of the team, providing opportunities for staff to build on the company’s investment in their training and improve productivity.

Education

• A first degree in accounting or any other numerate discipline; a second degree will be an advantage.
• Must be a chartered accountant.
• Fluency in English and the language of country preferable.

Experience:
6–13 years’ experience, which includes:

• A minimum of 3 years’ experience as a supervisor in any payroll-related area of specialization, with experience in supervising/managing others
• Experience working in a medium- to large organization.
• Experience in payroll management or other significant financial management experience would be an advantage.
• A blend of customer relations, administrative support, interfaces on audit related tasks, engagements with external parties on statutory matters, and tax experience is desirable.

Application Closing Date
28th August, 2024 (22:59).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager - Partner Management

Requisition ID: 4731
Location: Ikoyi, Lagos
Employment Type: Full-time
Reports To: Manager, Partner Management
Division: Digital Services

Description

• Adhere to, review, and update consistent, efficient, relevant, and standard policies, processes, and procedures for managing Digital Services’ partners
• Collaborate with cross-functional teams to identify and onboard new strategic partners.
• Ensure partners adhere to all MTNN and regulatory policies relating to digital services, addressing infractions as may be required.
• Identify and fulfil the expectations, needs, and priorities of key internal stakeholders, e.g., CEX, CR, CS, EB, Finance, Foundation, HR, IT, Marketing, Networks, Risk & Compliance, and S&D from a partner management perspective.
• Implement an intra-divisional Internal Stakeholder Engagement Strategy which includes but is not limited to the rationale for regular engagements (cross-functional meetings, sessions, and workshops), engagement format, communication plan, implementation plan, monitoring and review plan, performance metrics
• Monitor the documentation, development, testing, and launch of partner management processes and systems according to the relevant Policies, Procedures, & Processes Document to exceed targets as specified in the business plan.
• Provide accurate, current, data-driven, relevant and understandable analysis, FAQs, information, and reports – including but not limited to competitive intelligence, partner-impacting trends, and weekly partner onboarding reports – as may be required to guide management decisions and support the business planning process.
• Monitor competitive intelligence, usage, user experience and perception, and user-impacting trends to guide management decisions and support the business planning process.
• Execute tactics to acquire new (external and internal) partners, grow partner revenues and subscriptions to exceed targets as specified in the business plan.
• Monitor partner revenue and subscription performance to confirm the validity of the associated business case as specified in the business plan, if necessary.
• Monitor the design, documentation, development, implementation, testing, and launch of partner processes and systems.
• In conjunction with partners, identify new business opportunities such as features, growth areas, markets, and trends.
• Build and maintain collaborative, win-win partnerships that drive business growth with external and internal partners.
• Develop, review, and update Code of Conduct, FAQs and information packs to assist partners in understanding MTNN’s digital services ecosystem.
• Collaborate with product analysts, managers, and owners to identify their partner management requirements.
• Solicit feedback from partners to continuously improve partner experiences, journeys, and interfaces.
• Monitor and expeditiously resolve complaints related to partner expectations, needs, and priorities.
• Identify the expectations, needs, and priorities of external stakeholders, e.g., aggregators, content partners, regulators, and service partners.
• Implement an External Stakeholder Engagement Strategy which includes but is not limited to the rationale for regular engagements, engagement format, communication plan, implementation plan, monitoring and review plan, performance metrics.
• Maintain cordial working relationships with internal stakeholders, external partners, suppliers, and other relevant vendors.

Education

• A first degree in Business Administration, Business Management, Marketing, Social Sciences or any related discipline.
• Certification or training in (Agile) Project Management will be an advantage.
• Fluent in English.

Experience:
3 - 7 years’ experience including:

• Minimum three (3) years' work experience in a small- or medium-sized organization.
• Experience in customer service, partner/relationship management.
• Proficiency in Microsoft Office (Excel, PowerPoint, and Word).
• Excellent communication, interpersonal, and writing skills; Advanced ability to build strong working relationships across the organization, influence. stakeholders, and work as part of a cross-functional team.
• Experience in Information Technology, OTT, or telecommunications will be an advantage.
• Ability to manage small and large projects and negotiate with vendors and suppliers on technical and commercial matters will also be an advantage.

Application Closing Date
28th August, 2024 (22:59)

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Lead - Sales and Trade Development Ajeromi-Ifelodun

Requisition ID: 4687
Location: Ikoyi, Lagos
Employment Type: Full-time
Reports To: Manager - Sales and Trade Development Lagos Mainland
Division: Sales and Distribution

Mission

• To promote the MTN brand and deliver on the monthly sales target and other expectations as required by the Sales & Distribution division.
• To lead and manage a team of Sales Representatives, Mobilize Consultants, Field Support Agents, and SIM Registration Acquisition Agents.

Description

• Ensure an increase in sales, activations, and product penetration by ensuring brand visibility within assigned territory.
• Review channel operations and stock levels and ensure proper stock management in the channel in order to meet customer demands.
• Coach and train team members to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and increased product knowledge, as well as identify developmental opportunities for team members.
• Oversee and coordinate all technical activities and the activities of team members, and ensure all transaction and administrative documentation is recorded and available for business use.
• Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationship.
• Provide procedural and policy guidance to team members and other operational staff and communicate service standards to ensure that targets are achieved.
• Work with other units/departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.

Education

• A first degree (B.Sc. or HND) in any Social Science degree or related discipline
• Fluent in English

Experience:
3 - 7 years’ experience including:

• Experience using data mining tools
• Telecoms experience would be an added advantage

Application Closing Date
28th August, 2024 (22:59)

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Engineer - Signalling Technology Operations, Bayobab

Requisition ID: 3815
Location: Nigeria
Employment Type: Full time
Job Category: MTN Level 2

Job Description
Mission / Core Purpose of the Job:

• The Signalling Technology Operation Engineer will form a part of a highly skilled group of technical experts who are responsible of technical management of the Bayobab connectivity infrastructure especially the signaling and roaming setup.
• He will organize, coordinate, and supervise signaling peering and international Roaming technical activities (configuration, testing and support) in line with the overall business objectives of the company.

Responsibilities

• Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)
• Manage and support Signalling peering (Diameter, SS7) and security (Signaling Firewall) with MTN Opcos and SCCP carriers and Roaming Hub.
• Manage International Roaming (Technical Coordination).
• Ensure departmental and special project implementation with stakeholders in timely manner (e.g. planned expansions, upgrades, migrations, swaps, new services).
• Manage signalling and Roaming performance and Quality monitoring as per MTN Group standard (General service KPIs, Capacity monitoring KPIs, operational KPIs).
• Ensure customer satisfaction through effective support (requests, complaints, incidents, problems, change management) and resolve all escalated operational issues in a timely manner.
• Ensure service availability by keeping the roaming and signalling database updated and consistent to avoid service disturbance.
• Prevent and address any potential revenue leakage identified on Roaming & Interconnect areas.
• Business Continuity Management by implementing the Group BCM Redundancy solution for critical links and node.
• Develop Policies, Processes & Procedures: Analyze the existing procedures and propose new ones to enhance quality and productivity. Develop and maintain effective processes to ensure effective interface with Customer Care, Marketing, Sales and Finance Departments.
• Manage risk by clearing audit findings (internal, external).
• Provide inputs for departmental CAPEX/OPEX budgets elaboration and support its execution.
• Produce the periodical reports of the Department on schedule.

Role Deliverables

• Ensure the service KPI and KQI are on target
• Ensure the support service level is meeting the SLA contract or target.
• Support all troubleshooting for all Signaling and roaming service within the define MTTR.
• Provide the solution design on business request for new service implementation.
• Signalling network Optimization and security against illegal and fraudulent traffic.
• Partner peering and roaming coverage expansion
• Service delivery.

Qualifications
Job Requirements (Education, Experience and Competencies):
Education:

• Minimum 4 Year Bachelor’s Degree in equivalent specialization MSc, MBA is a plus.

Experience:

• Minimum five (3) years in GSM environment

Competencies:

• GSM, GPRS/UMTS/CDMA Core Network System architecture
• SSS Standard Operation and Maintenance Tasks
• Signalling protocols
• Networking and TCP/IP protocol stack basics
• Data Base administration, programming principles
• Roaming management principles
• Knowledge in Traffic analysis
• Project management (be able to use Microsoft Project)
• Manager track record of 5+ years; with at least 3 years in Telecom industry.

Other:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.

Application Closing Date
24th August, 2024 (11:30 PM).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Operational Compliance and Internal Control

Requisition ID: 4681
Location: Ikoyi, Lagos
Employment Type: Full-time
Reports To: Senior Manager - Compliance and Ethics Management
Division: Risk and Compliance

Mission

• Effectively manage strategic, operational, and compliance risk exposures (internal or external) and ensure that existing internal processes and policies are effective in general and specifically in relation to compliance with laws and regulations across the MTN footprint.
• Implement the internal control framework and policy. Review and assess the adequacy and effectiveness of internal controls and propose improvements.
• Transition the team to an internal control focus in addition to their operational compliance responsibilities.

Description

• Implement the MTNN internal control framework across the organization and drive continuous improvement in operational processes and internal control design.
• Ensure effective development and management of local PPPs (policies, processes, and procedures) and drive the adoption or localization of Group policies. Identify relevant controls from PPPs and ensure implementation. Monitor compliance with PPPs and regulatory requirements.
• Drive sustenance of the ISO 37301:2021 certification for the Compliance Management System.
• Oversee the control self-assessment (CSA) process, ensuring that it is completed timely and that remedial plans for controls are identified, documented, and implemented.
• Carry out control testing to assess the adequacy and effectiveness of internal controls, document the work carried out, and propose improvements for control gaps identified.
• Act as the subject matter expert in respect of controls and provide training and guidance to employees on internal control procedures.
• Collaborate with other assurance providers to deliver combined assurance to the business and ensure internal controls are embedded in business processes. Review internal audit and investigation reports to monitor remediation of identified control weaknesses and recommend corrective actions.
• Reporting: Document the outcomes of all control monitoring and testing activities and provide periodic reports to Management and the Board. Develop and maintain clear and concise risk and control assessment documentation.
• Stay abreast of all relevant compliance and regulatory requirements within the telecommunications industry, and stay current on evolving trends in internal control guidance and practice.
• Partner with the MTNN leadership team to drive awareness of expected behaviors and the impact of non-compliance on bottom-line results and company image and reputation.
• Serve as a confidential point of contact for employees to communicate with management, seek clarification on issues or dilemmas, or report irregularities.
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Education

• First degree in any relevant numerate discipline
• MBA or Senior Management Program in a recognized business school would be an added advantage.

Experience:
6–13 years’ experience, which includes:

• Minimum of 3 years’ experience in operational compliance and/or internal control, with experience in supervising or managing others, including performance management.
• Experience working in a medium- to large organization, preferably in a telecom environment.
• Experience in Quality Management
• Project management skills

Application Closing Date
28th August, 2024 (22:59).

Method of Application
Interested and qualified candidates should:
Click here to apply online