MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the following positions below:

1.) Senior Manager – Customer Operations Walk In Lagos and South West
2.) Engineer – IP Access Planning, Network
3.) Manager – Emerging Technologies, Strategy and Innovation
4.) General Manager – Customer Strategy Management and Insights
5.) Analyst – Sponsorship

Job Title: Senior Manager – Customer Operations Walk In Lagos and South West

Location: Ikoyi, Lagos
Employment Type: Full-time
Reports To: General Manager – Customer Operations
Division: Customer Relations

Mission

• Oversee the branded retail channel of MTNN and various customer care units within MTN. Sustain and enhance support, sales, customer experience, and meeting stakeholder expectations.
• Proactively identify service frictions and employ the best solution to ensure a high-quality service to all MTNN customers.

Description

• Provide leadership and advice on regional and competitive intelligence.
• Partner effectively with MTNN’s critical high-value customers to enhance MTN’s corporate brand.
• Improve MTNN’s Net Promoter Score
• Oversee the operations and activities of various walk-in customer service points within a designated region and ensure branded customer service.
• Develop strategies for effective customer care services across the retail channel, in line with the goals and objectives of MTNN.
• Monitor and review departmental plans to ensure the effectiveness of the strategies developed and related activities are in alignment with the objectives of the department and MTNN.
• Maximize operational performance by providing adequate resources and ensuring they are allocated and utilized in a cost-effective and financially disciplined manner and in line with budget provisions.
• Design, implement, and track initiatives to meet and exceed assigned financial targets across the revenue/product mix for the regions in alignment with MTN Nigeria and regional quarterly business and activity plans.
• Develop and maintain a dispute management and escalation process, including filing disputes when billing errors are identified and tracking disputes through resolution within a specified time period.
• Manage the integrity of inventory and cash handling within Owned Touch Point Channel.
• Define, implement, measure, and reward consistent EPIC customer experiences in line with national and regional business objectives and business initiatives in all branded and franchised stores and physical, service-led touchpoints.
• Identify, evaluate, and track the development needs and performance of staff within the department, providing opportunities for staff to build on the company’s investment in their training and improve productivity.
• Coach, train, and mentor the team to ensure understanding of the objectives and goals of the department, awareness of all related job requirements and accountabilities, and leverage human resources career development programs for staff.

Requirements
Education:

• A First Degree in Business Management, Accountancy or any Social Science course, or any other discipline
• A master’s in business administration will be advantageous.
• Fluent in English and the language of country preferable.

Experience:
9 – 17 years’ relevant experience, which includes:

• Manager track record of 3 years or more, with at least 3 years in the relevant sector or industry
• Work experience across diverse cultures and geographies will be advantageous.
• 4 years of management experience in a customer-oriented service environment, preferably telecoms
• Experience in managing service level agreements, process improvements, and retail sales.

Application Closing Date
16th May, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Engineer – IP Access Planning, Network

Location: Ikoyi, Lagos
Employment Type: Full-time
Reports To: Manager – IP Edge Planning
Division: Network

Mission

• Development and optimization of the internet edge, datacenter, and CGNAT firewall architecture Characterize and produce integration plans for data carrier service requests and ensure provisioning of bandwidth and all required internet upstream network resources in line with the organization’s service development plan.

Description

• Plan and design nodes, sites, and links within the national IP/MPLS Edge and Core Networks and ensure ongoing development to cater for new developments in the organization’s business plan.
• Produce a network convergence hierarchy, topology, architecture, and infrastructure redundancy plan for VPN service integration, regional service provider edge aggregation, and IP Core Transport via the multi-service backbone.
• Interface with Transmission Specialists and Topology for planning of optic (DWDM) backbone connectivity, capacity planning, and allocation for efficient transport of all internal and external customer data traffic.
• Plan, design, integrate, and manage the CGNAT firewalls to meet business mobile needs.
• Plan, deploy, and evolve quality and class-of-service techniques at the network edge and in the MPLS core network.
• Plan all internet upstream integration events, issue work orders, and control project processes for capacity expansion, node integration, and/or new service introduction.
• Conduct weekly and monthly network performance monitoring, trend analyses, capacity planning, and expansion in line with network growth trends and increases in traffic.
• Develop and evolve IP addressing, naming, and numbering formats for all network nodes and elements in the IP/MPLS backbone.
• Produce and evolve designs for integration and extension of IP/MPLS edge functionality to the campus LAN core at all IP backbone locations.
• Plan, schedule, and conduct site visits and surveys for accurate and effective network design, dimensioning, and integration planning.
• Plan, design, implement, and manage the MTN datacenter network.
• Produce weekly network trends, capacity utilization, and expansion forecasts.

Requirements
Education:

• Bachelor’s Degree in any relevant Engineering or Science courses
• Cisco qualification: CCNP/DP, CCIP level

Experience:
3 – 7 years of extensive experience, which includes;

• Experience in IT and telecoms, preferably on a large service provider network.
• Experience with extensive systems integration and network design.
• Understanding of high-capacity packet and core transmission technologies and products, e.g., SDH and DWDM
• Working knowledge of IP/MPLS, QOS standards, and IP networking protocols such as OSPF, ISIS, BGP, etc., segment routing TCP/IP
• Voice Networking Telecomm Standards: ETSI/ANSI, VOIP, and C7 (SS7)
• Working knowledge of CGNAT firewalls
• Knowledge of IPv6 technologies and deployment.

Application Closing Date
16th May, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager – Emerging Technologies, Strategy and Innovation

Location: Ikoyi, Lagos
Employment Type: Full-time
Reports To: Senior Manager – Innovation
Division: Strategy and Innovation

Mission

• Responsible for initiating and implementing the next generation of digital platforms across the following paradigms:
  • Artificial Intelligence
  • Machine learning
  • Blockchain use-cases
  • Biometric Identification/authentication
  • Data Monetization
  • Cloud computing
  • Speech recognition
• Responsible for collaborating with global R&D partners on the following areas:
  • Deep Learning
  • Machine translation
  • Immersive virtual reality
  • Screenless display (virtual retinal display, bionic contact lens, EyeTap, Google Glass)
  • Semantic Web Services, Semantic Web Stack, and Web 3.0
  • Banking Industry Architecture Network
  • nFactor Authentication

Description

• Play a pivotal role in shaping MTNN’s technology landscape by identifying, evaluating, and implementing initiatives centered on emerging technologies (Generative AI, Machine Learning, Robotics, IoT, Bloackchain etc.).
• Lead the research and development of opportunities within emerging technologies and its applicability for value creation. Identify new opportunities, develop business cases, test feasibility, and create prototypes; while considering regulatory and governance requirements.
• Analyze market trends and oversee pre-commercialization assessments to support the development of incubator ideas. Identify critical high-payoff strategies, articulate use cases, and program-manage the delivery from ideation to execution.
• Design and develop a roadmap, customer value proposition, and monetization strategy for venture framework. Coordinate interactions with internal and external stakeholders and program-manage initiatives for effective execution.
• Support the execution of MTNN Digital Transformation initiatives through effective program management; drive MTNN’s ambition to lead industry connectivity, build the industry’s largest platforms, and attain Digital Leader maturity levels.
• Partner with innovation hubs and ecosystem stakeholders to source venture partnership opportunities for shared value creation, leveraging MTNN’s assets and subscriber base.
• Maintain present-day knowledge of emerging technologies, organize knowledge-sharing sessions, and be the resident expert, providing feedback on your exploration to the innovation leadership for review and further dissemination to the divisions. These may include:
  • Machine learning and related algorithms are applied to various areas of recommendations, predictions, prescriptive analytics, optimizations, classifications, clustering, and segmentation.
  • Deep learning with object recognition derived from computer vision and natural language processing (via videos and script metadata).
  • Data science-based methods to automate learning include the use of probabilistic reasoning and uncertainty management to maximize confidence in solutions.
  • Designing and implementing natural language interactions and conversational AI that provide intelligent user assistance.
• Participate in identifying and creating applications for novel technology and business ideas.

Requirements
Education:

• First Degree in Computer Science, Mathematics, or Electrical / Electronics
• Fluent in English

Experience:

• 6–13 years of experience, which comprises a background in software development and work in research and development, innovation, and managing the product development life cycle
• Experience taking ideas and concepts to market-ready solutions in mobile applications, microservices, or cloud-enabled architectures is a plus.
• Work experience across diverse cultures and geographies.
• Proven program-management experience, preferably with an organization health component.
• High-performing individual with strong standing, credibility across organization and a natural internal network.
• Strong analytical skills and sound business judgment.
• Excellent problem-solving skills and the ability to help others organize problem-solving
• Excellent communication skills; strong networking and influencing skills
• Experience creating and presenting reports and presentations to all levels of the organization
• Strategic outlook and attention to detail.

Application Closing Date
16th May, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: General Manager – Customer Strategy Management and Insights

Location: Ikoyi, Lagos
Employment Type: Full-time
Reports To: Chief Customer Relations Officer
Division: Customer Relations

Mission

• Responsible for overseeing the formulation of the Customer Management strategy, charter, insights and customer management transformation roadmap across all segments to maximize NPS, retention, trust/reputation and value.
• Lead the development of customer-centric strategies by understanding customer needs and leveraging data and insights to enhance customer experience and business performance.
• Lead the development and execution of strategic initiatives to optimize customer value and drive long-term growth for MTN Nigeria.

Description

• Oversee the development and management of MTNN customer segments and ensure the implementation of operational customer experience based on customer touch points.
• Develop a customer charter and strategies, champion a customer-centric culture across the organization, and develop or reform relationships with MTNN’s internal and external customers to transform MTNN’s revenue.
• Develop a comprehensive customer strategy aligning with MTN Nigeria’s overall business goals and craft the roadmap for customer experience, intelligence, and digital transformation, ensuring long-term customer satisfaction and loyalty.
• Design and oversee metrics and KPIs to measure customer experience effectiveness across all customer touchpoints.
• Manage overall quality assurance within the assigned business area and work with other business units and project managers to ensure core processes and deliverables are effective in delivering strategic objectives.
• Plan and develop a framework and strategies for delivering information and analytics solutions to key stakeholders and leading the design and oversight of business intelligence and reporting tools.
• Recommend, plan, coordinate, and execute A/B testing, focus groups, and CLF for MTNN.
• Champion innovation and explore the use of emerging technologies (e.g., AI, automation, chatbots) to enhance customer support and personalization.
• Spearhead the digital transformation of customer service operations, leveraging technology to streamline processes, increase efficiency, and offer self-service options.
• Build a robust customer intelligence framework for collecting, analyzing, and interpreting customer data and insights from multiple sources (e.g., transactions, interactions, and social media).
• Translate data-driven insights into actionable recommendations to improve service delivery, enhance product offerings, and drive targeted marketing initiatives.
• Assess needs as they relate to information reporting, analysis, and distribution needs within the organization and resource requirements for the department; propose a budget for business planning and operations.
• Lead digital transformation program design and delivery, including change management and adoption.
• Provide thought leadership and advice to identify or create distinct competitive advantages for the organization through strategic use of insights.
• Attract and retain top talent within the Customer Strategy, Management and Insight team.
• Provide strategic direction, coaching, and mentorship to direct reports (Senior Managers).
• Coach and mentor the team to ensure understanding of the objectives and goals of the department, awareness of all related job requirements and accountabilities, and leverage career development programs for staff.
• Facilitate and develop (in consultation with HR) an Employee Management System for customer care operations.

Requirements
Education:

• A First Degree in Data / Computer Science, Engineering, Economics or Marketing is strongly preferred. A related discipline will be considered.
• MBA is strongly preferred.
• Fluent in English
• Professional qualifications from a recognized CR body and/or in areas related to the role will be a plus.
  • Certified Customer Experience Professional
  • Business Transformation Management/Change Management Certification
  • Data Science/Analytics Certification, Google Analytics, etc.
  • Certifications in digital strategy

Experience:
A minimum of 12 years of working experience, which includes:

• 10+ years of progressive experience in customer strategy, customer experience, analytics, or digital transformation roles, with a significant focus in the telecommunications industry.
• A minimum of 5 years in a senior leadership position, successfully managing teams and delivering complex projects.
• Experience working in a global or multinational enterprise (understanding emerging markets is advantageous)
• Work experience across diverse cultures and geographies.
• Experienced in Business Planning, Research and Development, and Project Management.

Application Closing Date
16th May, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Analyst – Sponsorship

Location: Ikoyi, Lagos
Employment Type: Full-time
Reports To: Manager – Sponsorship
Division: Marketing

Mission

• Assist in the execution and management of mass market sponsorships and promotions in the brand and communication department in line with the overall marketing strategy in conjunction with the manager sponsorship.

Description

• Articulate knowledge of industry best practices about sponsorship, promotions, and events.
• Liaise with cross-functional units to ensure smooth implementation of all high-value sponsorships, promotions, and events.
• Assist in the implementation of the various functions within MTNN in all mass markets (women, youth, and teens) through sponsorship and promotions.
• Implement a short- and long-term strategy for the sponsorship, promotions, and events teams for penetration into the mass market segment of the Nigerian telecom market.
• Execute the activities stipulated in the brand and communication management plan to ensure that brand and communication objectives are achieved.
• Assess mass market sponsorship proposals related to brand and communication.
• Assist in coordinating MTN’s sponsorship activities in the brand and communication’s youth and teen segments.
• Implement metrics to measure the impact of current processes and strategies related to sponsorship and promotions for women, teens, and youth.
• Liaise with the legal division to ensure compliance with all relevant contractual agreements (MOU’s and SLA’s).
• Facilitate all sponsorships and promotions related to brand and communication.
• Manage relationships with agencies and affinity partners.
• Assist in monitoring external vendors, event managers, and agencies to ensure activities are cost-effective and adhere to timelines or scales.

Requirements
Education:

• First Degree in a Business-related or Social Science discipline.
• CIM Certification (Added Advantage)
• Fluent in English

Experience:

• 3 – 7 years’ experience in an area of specialization, with experience in supervising others
• Experience working in a medium organization.
• Experience in sponsorship and promotions.

Application Closing Date
16th May, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Today IHS Towers has operations in Nigeria, Cameroon, Côte d’Ivoire, Zambia and Rwanda. Following the recent acquisitions of MTN and Etisalat’s tower portfolios in Nigeria, IHS owns over 23,300 towers in Africa.

We are recruiting to fill the following positions below:

1.) Specialist, Project Support
2.) Specialist, Technical Audit
3.) Associate Director, Technical Finance
4.) Senior Specialist, Risk & Security Monitoring
5.) Specialist, Technical Security
6.) Manager, Network Deployment (Fibre Operations)

Job Title: Specialist, Project Support

Location: Abuja
Job type: Full-time
Department: Operations

Job Description

• As Specialist, Project Support you will support timely execution and delivery of retrofitting and upgrade projects.

Key Roles & Responsibilities

• Act as coordination/ facilitation point between project teams, contractors, and regional operations teams.
• Track and review project progress and tasks to ensure deadlines are met.
• Liaise with the regional Project Support Specialists and vendors to ensure approved assets are deployed on time and meet regional requirements.
• Assist in requirements gathering to aid project planning.
• Monitor network performance (pre-infrastructure uplift) against expectations (post-infrastructure uplift) and adjust as required.
• Support post-implementation issues on deployed assets and follow up with vendors for timely resolution.
• Update and maintain accurate database of deployed assets.
• Ensure regional teams obtain vendor documentation and sign-off (Job Completion Certificate) for completed work.
• Convey access ref requests from vendors to NOC and ensure job work orders are approved by Field Service Engineers, Field Operations Team Leaders, and other relevant stakeholders.
• Promote communication between colleagues for the benefit of information flow and to curb any problems that may arise.
• Prepare and submit reports to the Manager, Project Support & Delivery on all matters pertaining to job area.
• Manage relationships with partners/vendors.
• Perform other tasks and duties as assigned by the Senior Manager, Asset Management.

Qualifications

• Bachelor’s degree in Telecommunications Engineering or related discipline.
• Professional certification, e.g. PRINCE2, PMP, etc, will be an asset.
• +5 years’ relevant work experience.

Functional Competencies:

• Project Management
• Workload Management
• Network Operations Management
• Stakeholder Management
• Problem Solving
• Integration Management

Behavioural Competencies:

• Collaboration & Teamwork
• Analytical Thinking

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Specialist, Technical Audit

Location: Lagos
Employment Type: Full-time

Job Description

• As Specialist, Technical Audit, you will execute assigned tasks related to  optimization of network services across sites and provide support to all active vendors to ensure enhanced customer experience and revenue assurance

Key Roles & Responsibilities

• Implement technical audit plans by carrying out inspection of all critical telecoms infrastructure equipment. Make recommendations based on audit findings to enhance and improve operations and performance.
• Contribute towards development of short-to-medium-range plans for territorial uplift and network performance.
• Ensure sites are operated and maintained to best industry standards.
• Manage 2nd-level intervention of major and/ or minor systems faults across assigned region.
• Develop, implement and maintain an efficient knowledge transfer mechanism for regional operations team.
• Produce and distribute weekly and monthly reports on all audited sites.
• Ensure continuous improvement of processes and procedures to foster efficiency and power systems optimization.
• Provide 2nd-level intervention for Field Service Engineers (FSEs) to perform at the highest level, especially in terms of delivery and meeting target deadlines.
• Contribute towards identifying training needs of FSEs.
• Contribute towards continuous search for alternative sources of power which are cost-effective and environmentally friendly.
• Perform other tasks and duties as assigned by the Manager, Technical Audit.

Functional Competencies:

• Network Performance Analysis/ Reporting
• Project Management
• Service Quality Management
• Data Analysis & Reporting
• Active Systems – Radio, Tx, etc.
• Passive Equipment Knowledge – Cooling, AC, DC, etc.
• Lean Management
• Problem-Solving
• Fault Management & Root-Cause Analysis

Behavioural Competencies:

• Collaboration & Teamwork
• Continuous Learning
• Workload Management

Qualifications

• Bachelor’s Degree in Electrical / Electronics Engineering, Mechanical Engineering, or other related disciplines.
• Project management certification(s).
• +7 years experience in the telecoms environment, including experience in design, implementation and maintenance/ management of power/ cooling systems, active operations & maintenance, and vendor management.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Associate Director, Technical Finance

Location: Lagos
Employment Type: Full-time

Job Description

• As Associate Director, Technical Finance, you will oversee and manage routine activities and projects initiated by the technology department and evaluation of new business cases for OPEX/CAPEX control & optimization.

Key Roles & Responsibilities
Technical Projects:

• Evaluation of ongoing projects and their performance
• Contribute to the development of IHS’s strategic goals and objectives as well as the overall management of the organization
• Develop and implement comprehensive goals for performance and growth strategies:
• Reporting and variance analysis
• Monthly CAPEX & OPEX reporting, reviews and reconciliation
• Month end reports to finance, group and other stakeholders as required
• Inventory reconciliations
• Key suppliers’ reconciliations
• Review and endorse requests for PR and PO creation CAPEX
• Monitoring right project codes and dimensions for all CAPEX transactions
• Follow-ups with other units and departments for timely issuance of PRs/POs
• CAPEX spends planning, execution, monitoring & control
• OPEX spends planning, escalation, reporting, monitoring & control
• Supporting CTO and other Technology units to develop their business cases
• Budget and Forecasts compilation in collaboration with Tech Units and FPA
• Regular monitoring of Budget/FCTs vs Actual Spend
• Month end close and reporting of Projects
• Contribute to regular suppliers’ reconciliation for CAPEX & OPEX

General Duties:

• Promote communication between colleagues for the benefit of information flow and to curb any problems that arise.
• Manage relationships with partners/suppliers.
• Performs other appropriate duties as requested by Director, Technical Finance
• Design and implement business strategies, plans and procedures
• Preparation of various business plans and proposals for changes in CAPEX
• Reviewing long term CAPEX contracts

Team Development/Leadership:

• Thoroughly understand and communicate requirements to appropriate team members, and manage all requirements accordingly to each stakeholder
• Ensure team members have the needed tools and provide timely feedback.
• Promote a culture of high performance and continuous improvement that values learning and a commitment to quality
• Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results
• Lead employees to encourage maximum performance and dedication
• Ensure all teams are practicing the principles of collaboration, prioritization, team accountability and visibility.

Qualifications

• Bachelor’s Degree in Finance, Accounting, Economics or other related disciplines.
• ACCA / ACA professional certification would be advantageous
• +10 years relevant experience in a Finance Management, Business Operations, Management Reporting. or Financial Planning & Analysis with at least most recent 5 years in senior management/ leadership within the Telecoms sector.
• Strong Experience in Excel, Power Point and ERP
• In depth knowledge of financial concepts of IRR, NPVs, DCF, WACC, Macro Economic indicators, etc.

Functional Competencies:

• Analytical Thinking
• Business Partnering
• Financial Accounting
• Stakeholder Management
• Problem Solving
• Use of MS Office Tools (advanced)
• Use of ERP
• Negotiation& Contracting

Behavioural Competencies:

• Collaboration & Teamwork
• Relationship Building.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Specialist, Risk & Security Monitoring

Location: Lagos
Employment type: Full-Time
Department: IT

Job Description

• Ensure intelligent reporting and fine-tuning of file integrity monitor, Network Access Control (NAC), firewall and Security Operations Centre (SOC) rules.
• Create scenario-based risk intelligent rules.
• Ensure that sufficient trails are maintained, retained and retrievable for forensic analysis and investigation.
• Implement logging policies across different layers of systems and across enterprise platforms.
• Create intelligent alerting based on risk scenarios.
• Implement and manage log retention policy across multiple platform and systems.
• Review logs/ alerts (closed-opened) and reports of all in-place security and infrastructural devices.
• Direct scheduling and ad-hoc security and compliance reporting.
• Monitor team members for alerts tracking.
• Network with other internal organizations to ensure coordination of compliance efforts.
• Participate in the creation of enterprise security policies, standards, and baselines.
• Provide support for the monitoring team as well as security incident and events management solution logging requirements and integration.
• Keep abreast of new/revised or improved security solutions, processes and development of new threats and attack vectors.
• Keep abreast of SOC regulatory standards.
• Participate in the deployment of tested security patches and updates.
• Conduct security tool selection, pilot and implementation.
• Maintain SOC awareness program.
• Communicate SOC action plans and security bulletins.
• Identify, investigate and resolve security breaches detected by installed security solutions.
• Make suggestions to implement projects that increase security and ensure the highest quality of service
• Perform other functions as assigned by the Senior Manager, IT Security Operations.

Qualifications

• Bachelor’s and/or Advanced Degree in Computer Science or any related disciplines.
• +7 years’ relevant experience in IS, with at least 4 years in security monitoring and solutions deployment.
• Hands-on experience in security systems, including firewalls, intrusion detection systems, anti-virus software, authentication systems, log management, content filtering, etc.
• Demonstrable experience with network security and networking technologies as well with systems, security, and network monitoring tools.
• Demonstrable familiarity with web-related technologies (web applications, web services, service-oriented architectures), and network/ web-related protocols.
• Thorough understanding of the latest security principles, techniques, and protocols
• Problem solving skills and ability to work under pressure.

Requirements:
Functional:

• IT Operations
• Incident Management
• Security Assessments
• Security Monitoring & Reporting
• Vulnerability Lifecycle Management
• Continuity & Disaster Recovery
• Business Communication
• Security Solutions Deployment

Behavioral:

• Collaboration & Teamwork
• Be Bold
• Customer Focus
• Innovation
• Integrity

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Specialist, Technical Security

Location: Lagos
Employment type: Full-Time

Job Description

• Ensure all required security equipment (e.g. CCTV systems, access control, ID card printers, turnstiles, intrusion detection, guard tour system, etc) is in good working condition.
• Support and monitor all technical equipment to meet the function’s current and future requirements.
• Maintain a good working knowledge of current security infrastructure and advise/ propose on new ones.
• Maintain good working relationships with service providers and vendors to ensure that services are delivered in line with contractual obligations/ standards.
• Maintain a comprehensive inventory of security assets.
• Provide support in scheduling security upgrades and backups of security hardware and software systems.
• Supervise scheduled preventive maintenance of systems.
• Liaise with vendors on periodical maintenance of security equipment across headquarters and regional offices.
• Serve as interface between the Security team and other key internal stakeholders, e.g. IT and Facility Management.
• Perform periodic checks on security equipment across regional officers.
• Conduct reviews and investigations using existing technical devices.
• Perform other tasks and duties as assigned by the Senior Specialist, Technical & Response.

Qualifications

• Bachelor’s Degree.
• +7 years’ relevant experience with demonstrable knowledge and application of security devices and performance.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager, Network Deployment (Fibre Operations)

Location: Victoria Island, Lagos
Employment Type: Full time
Department: Fibre Operations

Job Description

• As Manager, Network Deployment (Fibre Operations), you will manage the deployment of end to end passive and active Fibre networks, proffering Fibre optic network technical solutions and deployment processes to ensure optimal project execution.

Key Roles & Responsibilities

• Initiate, plan, execute, monitor, and close fibre projects across the business.
• Ensure that civil works, equipment installation and integration activities are completed and delivered to time, operational, quality, budget, and performance standards.
• Prepare and manage project plans and implementation schedules using required software.
• Review and monitor Project Implementation Plan (PIP) as submitted by vendors.
• Hold vendors and contractors accountable for delivering to agreed terms and obligations.
• Control the project implementation process.
• Ensure proper quality inspections are carried out and provide vendor evaluations.
• Manage implementation teams and external contractors during project execution.
• Hold regular meetings with all stakeholders on project status.
• Produce Project reports and project summary report for customer and internal consumption.
• Ensure the team maintains a proper database of all design, permitting and deployment activities.
• Build and manage the team’s risk management processes and activities.
• Ensure HSE (Health, Safety and Environment) compliance by the service providers vendors.
• Other tasks and duties as assigned by the Principal Specialist, Network Deployment (Fibre Operations).

Qualifications

• Bachelor’s Degree, preferably in Telecommunication, Science, Engineering or any related discipline and other relevant professional certifications, e.g. PMP and PRINCE2, will be an asset.
• 7 -10 years’ work experience in fiber optic network design, implementation, operational maintenance and managing fibre optic network deployment projects.
• Knowledge and relevant experience in the broadband telecommunications industry transmission networks (SDH/DWDM/OTN), IP/MPLS and Fiber network technologies and solutions will be an advantage.

Functional Competencies:

• Project Management
• Fiber transmission technologies and solutions
• Fiber Optic Implementation
• Reporting, Documentation and Communication
• Materials Planning
• Knowledgeable in HSE regulations
• Proficiency in GIS mapping/applications, Google Earth
• Excel/PowerPoint skills for data analysis & reporting
• Process improvement & Management

Behavioural Competencies:

• Collaboration & Teamwork
• Result Oriented

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

IHS Towers is the largest independent mobile telecommunications infrastructure provider in Europe, Africa and the Middle East. Founded in 2001, IHS provides services across the full tower value chain – colocation on owned towers, deployment and managed services.

Today IHS Towers has operations in Nigeria, Cameroon, Côte d’Ivoire, Zambia and Rwanda. Following the recent acquisitions of MTN and Etisalat’s tower portfolios in Nigeria, IHS owns over 23,300 towers in Africa.

We are recruiting to fill the following positions below:

1.) Manager, Network Deployment (Fibre Operations)
2.) Senior Specialist, Public Policy
3.) Senior Specialist, SOX & Compliance
4.) Associate Director, Supply Chain Operations
5.) Analyst, Depot Operations

Job Title: Manager, Network Deployment (Fibre Operations)

Location: Victoria Island, Lagos
Employment Type: Full time
Department: Fibre Operations

Job Description

• As Manager, Network Deployment (Fibre Operations), you will manage the deployment of end to end passive and active Fibre networks, proffering Fibre optic network technical solutions and deployment processes to ensure optimal project execution.

Key Roles & Responsibilities

• Initiate, plan, execute, monitor, and close fibre projects across the business.
• Ensure that civil works, equipment installation and integration activities are completed and delivered to time, operational, quality, budget, and performance standards.
• Prepare and manage project plans and implementation schedules using required software.
• Review and monitor Project Implementation Plan (PIP) as submitted by vendors.
• Hold vendors and contractors accountable for delivering to agreed terms and obligations.
• Control the project implementation process.
• Ensure proper quality inspections are carried out and provide vendor evaluations.
• Manage implementation teams and external contractors during project execution.
• Hold regular meetings with all stakeholders on project status.
• Produce Project reports and project summary report for customer and internal consumption.
• Ensure the team maintains a proper database of all design, permitting and deployment activities.
• Build and manage the team’s risk management processes and activities.
• Ensure HSE (Health, Safety and Environment) compliance by the service providers vendors.
• Other tasks and duties as assigned by the Principal Specialist, Network Deployment (Fibre Operations).

Qualifications

• Bachelor’s Degree, preferably in Telecommunication, Science, Engineering or any related discipline and other relevant professional certifications, e.g. PMP and PRINCE2, will be an asset.
• 7 -10 years’ work experience in fiber optic network design, implementation, operational maintenance and managing fibre optic network deployment projects.
• Knowledge and relevant experience in the broadband telecommunications industry transmission networks (SDH/DWDM/OTN), IP/MPLS and Fiber network technologies and solutions will be an advantage.

Functional Competencies:

• Project Management
• Fiber transmission technologies and solutions
• Fiber Optic Implementation
• Reporting, Documentation and Communication
• Materials Planning
• Knowledgeable in HSE regulations
• Proficiency in GIS mapping/applications, Google Earth
• Excel/PowerPoint skills for data analysis & reporting
• Process improvement & Management

Behavioural Competencies:

• Collaboration & Teamwork
• Result Oriented

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Specialist, Public Policy

Location: Victoria Island, Lagos
Employment Type: Full time
Department: Regulatory Affairs & Govt. Relations

Job Description

• As Senior Specialist, Public Policy, you will be responsible for managing all public policy activities and initiatives affecting IHS Nigeria.

Key Roles & Responsibilities.

• Policy Analysis: Research and analyze current and proposed policies, laws, and regulations relevant to the organization’s goals. Assess the potential impact of these policies on the organization and its stakeholders.
• Environment Monitoring: Monitor legislative and regulatory developments at the local, state, and federal levels. Stay informed about emerging policy trends and political developments that may affect the organization.
• Policy Research: Conduct in-depth research to support the organization’s policy positions. This may involve collecting and analyzing data, conducting surveys, and producing policy briefs or white papers.
• Strategic Planning: Work with leadership to develop and implement a comprehensive public policy strategy that aligns with the organization’s mission and objectives. ·
•  Coalition Building: Identify opportunities to collaborate with other organizations and stakeholders that share similar policy goals. Build and lead coalitions to amplify advocacy efforts.
• Advocacy: work with the External Relations Unit to develop and execute advocacy strategies to promote policies that align with the organization’s interests. This may involve engaging with government officials, lawmakers, and relevant stakeholders through lobbying efforts, public relations, and grassroots campaigns.

Qualifications

• A Bachelor’s Degree in Public Policy, Political Science, Law, Economics, or a related field.
•  5+ years of relevant experience in the telecommunication regulatory field.
• An in-depth understanding of government processes, legislative procedures, and regulatory frameworks.
•  Knowledge of specific policy areas relevant to the telecommunications sector is also crucial.
• Understanding the political landscape, including key policymakers and decision-making process.

Functional Competencies:

• Commercial Awareness
• Strategic Planning & Critical Thinking
• Negotiation & Communication Skills ·
• Regulatory, Compliance & Governance
• Policy awareness & Research
• Stakeholder Management

Behavioural Competencies:

• Collaboration & Teamwork
• Relationship Building

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Specialist, SOX & Compliance

Location: Lagos
Employment Type: Full time
Department: Finance

Job Description

• As Senior Specialist, SOX & Compliance, you will Improve finance policy and process compliance by ensuring that policy and process documents are up to date, reflecting current realities and embedding awareness, ownership, and compliance within and outside the Finance department.
• Additionally, you will act as the local SOX champion and key contact for the Group SOX team

Key Roles & Responsibilities

• Coordinate local SOX requirements as the local SOX Champion, including RACM validation and sign offs, control design inputs, follow-up on evidence submission, training, and change management.
• Test operating effectiveness of selected key SOX controls in a period prior to formal management or external audit testing.
• Ensure control ownership is routinely updated for all key and non-key controls for the local market by ensuring that RACM documents are aligned with the organisational structure.
• Maintain the database of deficiencies and open control issues, undertaking root cause analyses, following up and tracking management actions, escalation, collaborating with the Internal Audit and SOX Teams. Drive remediation efforts through the risk management application and engagement with issue owners.
• Review policy documents on an annual basis to ensure that they reflect current realities and best practice guidelines.
• Create and implement an annual training plan for all key stakeholders within, and outside of the Finance function covering all finance processes and policies.
• Perform policy and process risk-based compliance reviews.
• Develop a policy and process dashboard, monitor and report monthly against set KPIs.
• Review appropriateness of user access to key Finance systems through assessment of appropriate segregation of duties, alignment between privileges and job role and employment status.
• Translate work objectives into tactical work plans through liaising with management to ensure that objectives are met within agreed timelines.
• Planning and conducting business understanding workshops and undertaking risk assessment for the evaluation of risk of misstatement of financial reports or non-compliance to policies. Undertake risk assessment to identify compliance key areas of focus through discovery investigations to identify opportunities to add value through compliance reviews and assurance activities.
• Collection, review, and analysis of workings and other financial information prepared by accounting department for identification of exceptions. Analyzing and reviewing of other non-financial information reported to management for completeness and accuracy.
• Work with / cooperate with group Fin Ops functions, Global process owners and SOX team on driving consistency with a global IHS outlook and compliance work.
• Perform other tasks and duties as assigned by the Director, Finance Process Optimisation.

Qualifications

• Bachelor’s Degree in Accounting, Finance, Business Management, or related field.
• Professional auditing and/or accounting certification a must e.g., ACA, ACCA
• Minimum of 6 years relevant experience in audit or accounting. Industry experience in internal audit is an asset.
• Good appreciation of IFRS accounting, SOX, ITGC and COSO.
• Internal/external audit training is a must.

Functional Competencies:

• Analytical Thinking
• Internal Audit
• Risk Assessment
• Financial Acumen
• Use of MS Office Tools
• Flowcharting
• Business Communication
• Workload Management

Behavioural Competencies:

• Collaboration & Teamwork.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Associate Director, Supply Chain Operations

Location: Lagos
Employment Type: Full time
Department: Supply Chain

Job Description

• Provide leadership and guidance to direct reports and to the wider function as a member of the functional leadership team.
• Own and communicate Supply Chain Operations’ key priorities to all internal stakeholders.
• Develop and implement strategies to optimize supply chain operations, including the use of technology and data analysis.
• Collaborate with cross-functional teams to ensure alignment with company goals and objectives.
• Manage and develop relationships with key suppliers, vendors, and partners.
• Oversee the execution of the logistics segment within supply chain operations to ensure timely and accurate delivery of goods.
• Conduct regular audits to identify areas for improvement and implement corrective action plans.
• Develop on partnership the HSSE function to ensure all safety processes are in place with zero fatalities.
• Oversee inbound and outbound operations to ensure timely and accurate receipt and delivery of goods.
• Monitor and analyze key performance indicators to identify trends and areas for improvement.
• Lead, motivate, and develop a team of supply chain professionals.
• Develop and implement processes and procedures to ensure compliance with relevant regulations and standards.
• Prepare and compile agreed periodic activity and performance reports for attention of the Director of supply chain operations.
• Perform other tasks and duties as assigned by the Director of Supply Chain Operay

Qualifications

• Bachelor’s Degree in Engineering, Business Administration, Supply Chain/ Logistics or related discipline. Advanced Specialist Master’s, MBA and/, or relevant professional certifications
• +10 years’ relevant experience in supply chain management, with most the recent 6 years in a leadership role within a sub-function.
• Must have a strong understanding of best practices in inventory management, warehouse management and logistics management.
• Demonstrable ability to lead, coach and/,or mentor Supply Chain teams.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Analyst, Depot Operations

Location: Lagos
Employment Type: Full time
Department: Procurement

Job Description

• Establish a safety culture by ensuring compliance with all depot safety rules by 3rd-party firms at the depot.
• Record safety incidents for the monthly records.
• Coordinate all activities to aid 3rd-party haulage vendors for readiness to load.
• Adhere to programmed volume per vendor and follow up with 3rd-party haulage vendors/ depot management for timely loading.
• Verify & sign all loading waybills.
• Provide accurate daily reports of loaded trucks per depot issued with waybills in the company’s approved template.
• Ensure periodic dispatch of depot waybills to head-office.
• Resolve issues hindering loading at depot and provide timely escalation to Specialist, Logistics as 1st line of escalation.
• Supervise depot loading activities of trucks.
• Supervise dispatching activities of trucks prior to leaving to states within assigned region/ zone.

Qualifications

• First Degree and/ or equivalent in Management Sciences and/ or Engineering.
• Certification in Supply Chain, Logistics Management, and/ or related disciplines will be an added advantage.
• +2 years’ relevant work experience.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Phillips Outsourcing Limited is a leading outsourcing service provider in Nigeria committed to delivering qualitative, customised, and effective outsourcing solutions to our esteemed clients. Our innovative solutions have made us revered and renowned to be the go-to business partner for companies who want to scale-up and have a competitive edge in the market. With our workforce of highly skilled and experienced professionals, advanced technology and cost-effective mediums, our goal is to meet our client’s needs with precision.

We are recruiting to fill the following positions below:

1.) Import and Export Officer (Construction Company)
2.) Production Manager (Cosmetics)
3.) Site Planner / Scheduler
4.) B2B Sales Executive (Logistics)
5.) Site Engineer / Field Engineer (Telecommunication)

Job Title: Import and Export Officer (Construction Company)

Location: Marina, Lagos
Industry: Construction

Job Qualifications

• Diploma or Degree in International Trade Organization or related field. Professional Certifications are an added advantage.
• The ideal candidate should be between 30 -35 years and shouldbe knowledgeable about construction materials.
• Candidate withproven work experience in a construction company is preferred
• Minimum work experience is 5 years

Requirements:

• Experienced Import/Export Officer with a minimum of 5 years’ experience in this role.
• Extensive Knowledge of Nigerian Importation Procedures
• Extensive Knowledge of Custom importation procedures and related documentation (Form M, Paar, Duty Assessment, Duty Waiver)
• Extensive Knowledge of International Payment Methods (LC, Bill of Lading)
• Conversant of Incoterms
• Excellent Negotiation Skills with foreign suppliers
• Logistics management and organization
• Shipment Organization
• Proficiency in operating an ERP software (Microsoft Dynamic/Business Central/Navbuild)
• Proficiency in 0365, Excel, Word, SharePoint.

Salary
N300,000 / month.

Application Closing Date
10th April, 2024.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@phillipsoutsourcing.net using the Job Title as the subject of the mail.

Job Title: Production Manager (Cosmetics)

Location: Ogba, Lagos
Employment Type: Full-time

Job Overview

• We are looking for an experienced Production Manager to lead our soap production efforts. As the leader of the Manufacturing team, you’ll be tasked with expanding our production capabilities and driving innovation along the end-to-end value chain. The Soap Production Manager is a pioneer who owns the manufacturing side of our soap-making process and based on experience either directly oversees day-to-day soap production team and operations or collaborates closely with the manufacturing team(s) in planning, organizing, directing, and controlling the activities. The core focus of the role is on scaling capacity, driving (manufacturing) innovation, process improvement, and optimizing quality.

Responsibilities

• Own the manufacturing process of our soap production lines
• Evaluate, (re)design, and build our current soap packaging process(es)
• Think outside the box in evaluating alternative production methods and equipment
• Lead all day-to-day soap making activities
• Improve the efficiency of the production process

Requirements

• Bachelor’s Degree in Chemistry, Chemical Engineering, or related field
• 15 years’ experience in FMCG manufacturing – in production roles
• Proven proficiency is Six Sigma, LEAN and process improvement
• oSix Sigma Black Belt is a plus
• Knowledge of GMPs and Quality Management Systems
• Deep understanding of process management and process improvement
• A passion for manufacturing and process management
• Must be able to work in a fast-paced environment, have excellent communication and planning skills, be detailed oriented and able to meet deadlines
• Proficient computer skills including Microsoft Word and Excel
• Able and willing to work in physically demanding production environment

Benefits

• Health Insurance for self, a spouse, and two children
• Company vehicle after 6-month confirmation
• Pension and statutory contributions.

Application Closing Date
20th April, 2024.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@phillipsoutsourcing.net using the Job Title as the subject of the mail.

Job Title: Site Planner / Scheduler

Location: Lagos
Industry: Construction

Responsibilities

• Prepare tender program of work for Company Projects
• Plan and prepare schedule for construction work program.
• Hold program coordination meetings with subcontractors.
• Resource planning and allocations
• Level resource conflicts
• Maintain project baselines.
• Monitor and control progress updates
• Evaluate causes of delay and advise management.
• Report progress update
• Earn value management for cost loaded program.
• Prepare procurement schedules.
• Prepare project cash flows for a resource loaded program.
• Program/ Portfolios management
• Perform any other functions requested by the General Mangers

Requirements

• Interested candidates should possess a Bachelor’s Degree in relevant fields with 7 years work experience.
• Minimum of 7 years experience as a Site Planner in a construction company is a MUST
• Primaveria P6 · M.S. Project · Revit · AutoCAD · Orion · Microsoft Office Suite

Salary
N500,000 net per month.

Application Closing Date
29th April, 2024.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@phillipsoutsourcing.net using the Job Title as the subject of the mail.

Job Title: B2B Sales Executive (Logistics)

Location: Lagos
Employment Type: Full-time

Job Summary

• A B2B Sales Executive is one who closes sales deals to acquire new shipping customers and serves the needs of existing shipping customers.
• The candidate will promote transportation services and solutions and negotiate shipping contracts, all while cultivating strong client relationships.
• The Sales Executive is responsible for driving revenue growth by identifying and securing new business opportunities, as well as maintaining and expanding relationships with existing clients.
• This role involves actively prospecting for new clients, understanding their needs, presenting product or service solutions, and negotiating contracts.
• The candidate will be the first person a client interacts with in our company, so you are responsible for making a positive first impression.

Responsibilities

• Identify potential clients and market segments that align with our logistics services and generate new leads through research, networking, and cold calling.
• Develop and implement strategies effectively for extensive sales and distribution of company products.
• Collaborate with the operations team to create tailored logistics solutions for clients.
• Present proposals and quotations to clients, addressing their specific requirements.
• Build and maintain positive work relationships with clients to create a rapport that facilitates patronage and generates revenue.
• Monitor to identify changes in market trends and adjust accordingly to enhance sales process and revenue.
• Meet or exceed sales targets, revenue goals, and KPIs set by the Line Managers and Management.
• Collect, analyze, and interpret sales records, including client interactions and sales forecasts, to obtain information useful in preparing reports.
• Conduct client meetings, presentations, and site visits to showcase our services.
• Perform every other task as assigned by your Reporting Line.

Experience / Skills

• Bachelor’s Degree in Business, Marketing, or a related field of study.
• Minimum of 3 years relevant experience as a B2B sales executive in logistics or FMCG.
• Experience in B2B sales or B2C sales in a reputable company is a must.
• Candidate must have a strong client database.
• Candidate must understand the logistics/shipping business.
• Candidate must understand the sales module of B2B.
• Proven track record in sales.
• Must be able to identify prospects, identify prospects’ challenges, proffer solutions, build rapport, and maintain client relationships and retention.
• Proficiency in CRM software and other sales tools.
• Candidate must possess good communication, negotiation, planning, marketing, and organization skills.

Application Closing Date
15th March, 2024.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@phillipsoutsourcing.net using the Job Title as the subject of the mail.

Job Title: Site Engineer / Field Engineer (Telecommunication)

Location: Lagos
Employment Type: Full-time
Industry: Telecommunication

Job Description

• To manage ASP teams on site. He/she will ensure all deliverables from the ASP are according to our requirements (including installation is completed according to design, quality of installation, OHS compliance of her/himself and ASP teams, site configuration, site commissioning, alarms free, RSC (Remote supervision center) alignment, SID completion, and site ready for acceptance with all the required acceptance package).

Responsibilities 

• To provide Supervision and commissioning services. She/he is fully responsible for delivering all equipment to the site.
• She/he will be managed by the our Project Managers, Implementation Managers, and Project coordinator.
• Responsible from survey to acceptance of the site
• Responsible for getting the acceptance of all the allocated. They must ensure that the site is smoothly handed over to the Customer
• End-to-end delivery responsible. Should guarantee the quality of the site as requested in the our Standards
• Perform transmission ping test and confirm site readiness before traffic cutover.
• Supervise during cutover to minimize downtime and faults to avoid customer escalations.
• Supervise critical site cleanup activity to avoid unplanned outages and customer escalations.
• Troubleshoot and clear alarms after cutover (e.g VSWR /RX path imbalance/RX diversity/ Fiber loss / Any other alarm) and before a site is presented for acceptance.
• Perform external alarm configuration (on our Equipment / 3PP vendor equipment) and testing
• Configure BB and ESC for site integration
• TX support on new and upgrade sites with configuration and interfacing with TX BO to resolve IP-related issues.
• Live TX Node traffic cutover
• TX Node and RAU Swap of live network
• Software upgrade on live TX node with many sites dependencies
• New design implementation
• Someone with experience in RAN and TX(transmission).

Salary
N400,000 monthly net.

Application Closing Date
29th February, 2024.

Method of Application
Interested and qualified candidates should send CV to: recruitment@phillipsoutsourcing.net using the job title and location as the subject of the mail.

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the following positions below:

1.) Manager – Insurance Risk Management and Compliance
2.) Senior Manager – Sales and Trade Development Delta, Sales and Distribution
3.) Manager – Electronics Channel, Sales and Distribution
4.) Administrator – Records, Human Resources
5.) Representative – Sales and Trade Development Njikoka, Sales and Distribution
6.) Manager – Talent Management
7.) Engineer – Signaling Technology Operations

Job Title: Manager – Insurance Risk Management and Compliance

Job Identification: 3749
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 3
Division: Risk and Compliance
Reports To: General Manager – Risk Management

Mission

• Provide assurance that critical assets across the OpCo business operations have adequate insurance coverage and are backed by effective insurance claim processes to support the OpCo’s objectives.
• Responsible for administering, overseeing, controlling, and monitoring OpCo insurance requirements and transactions to prevent losses and/or minimize risks to physical properties and human resources from any unforeseen events, such as natural disasters, thefts, third-party damage, negligence, and wrongful acts, that deliver increased assurance, effectiveness, and efficiency.

Description

• Manage the insurance sub-function to achieve strategic goals and ensure the effectiveness and adequacy of insurance policies and coverage at the OpCo.
• Implement the Group Insurance Framework for the OpCo within the second line of defense model to align with the group’s overarching risk management framework.
• Coordinate and monitor the quality of insurance effectiveness analytics and assessment reporting (including the efficacy of insurance coverage and cost, the claiming process, and critical asset coverage).
• Implement insurance internal processes, standards, and practices, and benchmark these against external best practices.
• Ensure that appropriate insurance coverage is in line with business requirements in the OpCo
• Evaluate the adequacy of the company’s internal insurance framework established for addressing vulnerabilities.
• Oversee that insurance systems, processes, and procedures are tested and validated on an ongoing basis, and identify weaknesses and potential risks.
• Rollout enhancements in the OpCo to Insurance systems, processes, and procedures, aligned to the overall risk framework and internal policies, aim for more effective coverage.
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Education

• Minimum of 3-year Bachelor of Commerce Degree in Insurance and Risk Management/Financial Risk Management/Business Administration/Computer Science
• Membership in an affiliated body is advantageous (IISA).
• Professional qualification in insurance and risk management is advantageous.
• English and French (as an advantage)

Experience:

• 6–13 years’ experience, which includes:
• Minimum 3 years of management experience, with at least 3–5 years in an insurance and risk environment, in a medium to large organization
• Experience in managing complex insurance structures and deals
• Experience working across diverse cultures and geographies(as an advantage)
• Understanding emerging markets is advantageous.

Application Closing Date
16th January 2024; 10:59

Method of Application
Interested and qualified candidates should:
Clcik here to apply online

Note

• Eligible Females and People with Disabilities are encouraged to apply.
• MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
• MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

Job Title: Senior Manager – Sales and Trade Development Delta, Sales and Distribution

Job Identification: 3827
Location: Delta
Job Schedule: Full time
Job Category: MTN Level 3H
Division: Sales & Distribution
Reports To: General Manager – Regional Operations East

Description

• Provide leadership to the sales and distribution team in the region.
• Ensure the achievement of the revenue, airtime sales, data device, data and VAS revenue and gross connection targets in the assigned region.
• Co-ordinate the regional engine room – a platform for cross-functional integration and collaboration in the region.
• Drive execution of MTNN’s retail agenda in the region – visibility and merchandising by retail formats, retail expansion across the traditional and non-traditional channels, retail loyalty program and relationship building.
• Execute the wholesale channel strategy in the region – relationship building with channel partners, execution of the loyalty programs, partner profitability and credit management.
• Ensure a consistent customer experience across all retail formats in the territory.
• Responsible for the regional OPEX and P&L.
• Ensure effective field coverage by both the direct and auxiliary sales force in the region and execution of go to market plans in the territory.
• Responsible for crafting and implementing a developmental and coaching program for the regional sales teams.
• Execute strategies and plans for sales and distribution in the region for sustainable channel growth and development including ‘go-to-market’ plans for the full bouquet of MTN products.
• Ensure the achievement of revenue, sales and acquisition target for both voice and data in the region, in line with network capacity and oversee regional dealership with MTN Trade partners and other sales channels to meet the overall regional sales target.
• Ensure territory coverage in terms of sales circle and set target of stock availability and management of recommended retail price (RRP) and monitor sales performance trend.
• Liaise with regional Stock/Inventory team to review sales and distribution performance (including stock availability) and submit
• Monthly, quarterly and yearly stock forecast for the region, across channels.
• Collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.
• Develop strategies and champion customer centric culture across the region and develop/reform relationships with MTNN’s internal and external customers to transform MTNN’s revenue.
• Drive an increase in MTNN’s Net Promoter Score
• Support the Shareholder return strategy by developing and implementing the Division’s processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
• Participate in the review of Business Processes (headcount, process optimization etc.) to drive efficiency gains to ensure at least 5% reduction in regional budget year-on-year.
• Participate in Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy.

Educational Qualifications

• A First Degree in Economics, Business Administration, or any Social Science discipline
• Possession of a post graduate degree maybe an added advantage
• Fluent in English and regional language

Experience:

• 9 – 17 years’ work experience comprising:
  • Managerial track record of 3 years or more in relevant sector/industry
  • Sales experience in an FMCG environment, Services industry/Logistics environment
  • Experience working across diverse cultures and geographies
  • Telecoms experience would be an added advantage

Application Closing Date
16th January 2024; 22:59

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Eligible Females and People with Disabilities are encouraged to apply.
• MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
• MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

Job Title: Manager – Electronics Channel, Sales and Distribution

Job Identification: 3773
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 3
Division: Sales and Distribution
Reports to: Senior Manager – Channel Management

Mission

• To define, develop, and support the Electronic Air Time sales strategy for MTNN.
• To plan and manage the distribution of products through MTNN sales channels.

Description

• Develop compelling business cases for investment within relevant verticals to assist in clearly identifying return on investment and risk.
• Drive the integration of channel strategy with the overall Sales & Distribution strategy, develop action plans for achieving targets and ensure effective execution of plans.
• Review and analyse channel operations and performance, and ensure effective utilization of channels through optimum product availability and distribution within sales channels.
• Develop criteria for evaluating potential and existing distribution channels, define performance criteria for dealers, and allocate volume targets per sub-region, as well as target guidelines for data bundles with respect to network availability.
• Research the market and competition to provide insight on market trends with respect to products, identify new opportunities for sales and revenue, and maintain a prospect list per region for target marketing.
• Liaise and attend meetings with other functions necessary to perform duties and aid business and organizational development.
• Conduct research and trend analysis of the market and competition in order to prescribe the necessary demographic split in terms of resources, terminals, and SIMs and identify new opportunities for sales and revenue.
• Develop and drive enforcement of operational guidelines for the direct sales team.
• Monitor and prepare periodic reports on channel profitability, data bundles, and sales performance trends, and generate periodic channel assessment reports for channel performance reviews.
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
• Identify the training requirements of team members, develop a program to address knowledge gaps, and implement training interventions for retail participants to ensure adequate knowledge of MTNN products.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Educational Qualifications

• First Degree in any related discipline
• Fluent in English

Experience:

• 6–13 years’ experience, which includes:
  • A minimum of 3 years’ experience in an area of specialisation; with experience in supervising or managing others
  • Experience working in a medium- to large organization
  • Experience in fast-moving consumer goods (FMCG and retail)
  • Experience in financial management and profitability of SME.

Application Closing Date
16th January 2024; 22:59

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Eligible Females and People with Disabilities are encouraged to apply.
• MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
• MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

Job Title: Administrator – Records, Human Resources

Job Identification: 3765
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 1
Division: Human Resources
Reports To: Manager – Employee Services

Mission

• Responsible for database management, monitoring employees’ information, input of accurate employee data, and records in the HR filing room.

Description

• Organize, maintain, and review all physical and system-based employee records, i.e., all employee records of entry, life events, and exit.
• Manage all employee supporting leave documents (e.g., compassionate, examination, paternity, maternity, sick, study, voluntary unpaid and involuntary unpaid leave) and track prolonged sick leave.
• Assist in managing the confirmation process as it relates to sending out referral requests, tracking receipts, and preparing the confirmation summary.
• Prepare reference and introduction letter requests and update the database accordingly.
• Escalate and track issues relating to the administration of employee records.
• Auditing of information and records created and stored physically and electronically.
• Ensure hard copy documents are scanned, filed, and saved on the Employee Services portal for completeness and easy retrieval.
• Oversee the organization’s records from creation and preservation through disposal.
• Creating and maintaining a company database to ensure quick retrieval of information.
• Provide comprehensive, effective, and efficient administrative support on all matters relating to employee records.
• Providing the necessary support to ensure the accountability, transparency, and regulatory requirements of the organization are met as it relates to employee records.
• Prepare weekly or monthly reports as required.
• Participate in projects that include the development of business processes and procedures for the collection, input, and maintenance of employee records.

Educational Qualifications

• A First Degree in any related field
• Fluent in English

Experience:

• 1–3 years of experience in an area of specialization, with experience working with others
• Experience working in a small to medium organization

Application Closing Date
16th January 2024; 22:59

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Eligible Females and People with Disabilities are encouraged to apply.
• MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
• MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

Job Title: Representative – Sales and Trade Development Njikoka, Sales and Distribution

Job Identification: 3763
Location: Anambra
Job Schedule: Full time
Job Category: MTN Level 1
Division: Sales and Distribution
Reports To: Senior Manager – Sales and Trade Development Enugu

Mission

• To manage and develop trade infrastructure and the channels of distribution especially retailers to ensure MTN dominance at retail in the assigned territory.

Description

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt/movement verified.
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 – 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions

Educational Qualification

• First Degree Preferably in Social Sciences
• Fluent in English

Experience:

• 1–3 years’ experience in an area of specialization, with experience working with others
  • Experience working in a medium organization
  • Sales and Marketing experience in a fast-moving consumer goods environment.

Application Closing Date
16th January 2024; 22:59

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Eligible Females and People with Disabilities are encouraged to apply.
• MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
• MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

Job Title: Manager – Talent Management

Job ID: 3834
Location: Nigeria
Job type: Full-time

Mission / Core Purpose of the Job

• To support the delivering of the Talent Management Strategy in the light of the company overall vision and mission and manage the overall L&D cycle as per the company related policies. Manage the company’s leadership talent management programs as well as the main incentive scheme.

Responsibilities

• Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)

Learning and Development:

• Design and implement employee and organizational development activities, courses and programs as required in meeting specific requirements.
• Conduct the company TNA Training Need Analysis.
• Develop the company’s Learning and Development Plan in the light of the company high level strategy.
•  Drafting the company’s L&D annual budget. Monitor, control and manage the company training budget, the incentive budget as well as the department budget.
• Follow up the needed approvals on training in terms of issuing POs and keeping records from finance.
• Negotiate mass training contracts with the vendors, and free-lance trainers and conduct regular assessment for them.
• Manage learning programmes e.g. Sponsorship, knowledge share, mentorship, coaching programmes.

Talent Management:

• Identify/Review Key Positions and Key Talents in a direct coordination with top management
• Maintain the company’s succession plan, conduct regular updates as necessary, and provide recommendations to HR Head and other Exco.
•  Facilitate all Talent Review sessions and give the needed support to Executives to present the talent status in their divisions.
• Follow up on the implementation of all PDPs with employees, line managers, through self-learning, coaching & assignments, and other learning solutions.
•  Monitor data completion on the system to continuously achieve a 100% compliance rate;
• Running 360 feedback, consolidate and share results, provide improvement action plans.
• Prepare the first draft of the company’s L&D annual budget. Monitor, control and manage the company training budget, the incentive budget as well as the department budget.
•  Monitor the execution of the L&D and LTM plan and review the regular evaluation reports to ensure that department’s KPIs are met.

Manage Graduates Programme:

• Supervise the partial sponsorship program and provide recommendation for approvals.
• Regular review for the department policy as well as ensure that all department’s operations are executed with full abidance with these policies.
•  Deliver internal training when needed.                                                                    Performance Management
• Support the implementation of performance management architecture across Bayobab Footprint
• Support the development, tracking and monitoring of Scorecards for all Senior Management staff
• Facilitate Talent review session
• Deploy performance management improvement initiatives

Role Deliverables:

• % delivered from the training plan.
• Training hours per FTE.
• Actual vs budget training budget.
• 100% information and data compliance.
•  Tracing PDPs execution.
• Effective communication channels/ initiatives.
•  HR JDs and PPPs in place, up to date and duly approved.
• Monthly reports (Accuracy, submission on time).

Supervisory / Leadership / Managerial Complexity:

• Lead team with all line management responsibilities.
• Participate in the recruitment and the development of the team.
• Control employees leaves, attendance…etc.
• Monitor employees regarding their compliance with the internal company policies.
• Manage the conflicting requirements.
• Create/edit/update employees Job profiles.
• Define and follow the division/department’s Key Performance Indicators.
• Evaluate/ Monitor employees’ performance.

Qualifications
Job Requirements (Education, Experience and Competencies)

Education:

• Minimum 4 Year Bachelor’s Degree in Human Resources/ Business Administration.
• MSc, MBA is a plus.
• English and Arabic (as advantage)

Experience:

• Manager track record of 5+ years; with at least 3 years in Telecom industry.
• Worked across diverse culture and geographies.

Application Closing Date
12th January, 2024; 10:14 AM

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Engineer – Signaling Technology Operations

Location: Nigeria
Employment Type: Full-time

Mission / Core Purpose of the Job

• The Signalling Technology Operation Engineer will form a part of a highly skilled group of technical experts who are responsible of technical management of the MTN Global connectivity infrastructure especially the signaling and roaming setup.
• He will organize, coordinate, and supervise signaling peering and international Roaming technical activities (configuration, testing and support) in line with the overall business objectives of the company.

Responsibilities
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)

• Manage and support Signalling peering (Diameter, SS7) and security (Signaling Firewall) with MTN Opcos and SCCP carriers and Roaming Hub.
• Manage International Roaming (Technical Coordination).
• Ensure departmental and special project implementation with stakeholders in timely manner (e.g. planned expansions, upgrades, migrations, swaps, new services).
• Manage signalling and Roaming performance and Quality monitoring as per MTN Group standard (General service KPIs, Capacity monitoring KPIs, operational KPIs).
• Ensure customer satisfaction through effective support (requests, complaints, incidents, problems, change management) and resolve all escalated operational issues in a timely manner.
• Ensure service availability by keeping the roaming and signalling database updated and consistent to avoid service disturbance.
• Prevent and address any potential revenue leakage identified on Roaming & Interconnect areas.
• Business Continuity Management by implementing the Group BCM Redundancy solution for critical links and node.
• Develop Policies, Processes & Procedures: Analyze the existing procedures and propose new ones to enhance quality and productivity. Develop and maintain effective processes to ensure effective interface with Customer Care, Marketing, Sales and Finance Departments.
• Manage risk by clearing audit findings (internal, external).
• Provide inputs for departmental CAPEX/OPEX budgets elaboration and support its execution.
• Produce the periodical reports of the Department on schedule

Role Deliverables

• Ensure the service KPI and KQI are on target
• Ensure the support service level is meeting the SLA contract or target.
• Support all troubleshooting for all Signaling and roaming service within the define MTTR.
• Provide the solution design on business request for new service implementation.
• Signalling network Optimization and security against illegal and fraudulent traffic.
• Partner peering and roaming coverage expansion
• Service delivery

Qualifications
Job Requirements (Education, Experience and Competencies):
Education:

• Minimum of 4 Year Bachelor’s Degree in equivalent specialization. M.Sc, MBA is a plus.
• English.

Experience:

• Minimum of five (5) years in GSM environment

Competencies:

• GSM, GPRS/UMTS/CDMA Core Network System architecture
• SSS Standard Operation and Maintenance Tasks
• Signalling protocols
• Networking and TCP/IP protocol stack basics
• Data Base administration, programming principles
• Roaming management principles
• Knowledge in Traffic analysis
• Project management (be able to use Microsoft Project)
• Manager track record of 5+ years; with at least 3 years in Telecom industry.

Other:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.

Application Closing Date
11th January, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the following positions below:

1.) Engineer – IP Access Planning, Network
2.) Engineer – FTTH Network Optimization, Fixed Broadband
3.) Manager – Costing and Profitability

Job Title: Engineer – IP Access Planning, Network

Job Identification: 3681
Location: Ikoyi, Lagos
Job Category: Level 2
Reports To: Manager – IP Edge Planning
Division: Network

Mission

• Development and optimization of the internet edge, datacenter, and CGNAT firewall architecture Characterize and produce integration plans for data carrier service requests and ensure provisioning of bandwidth and all required internet upstream network resources in line with the organization’s service development plan.

Description

• Plan and design nodes, sites, and links within the national IP/MPLS Edge and Core Networks and ensure ongoing development to cater for new developments in the organization’s business plan.
• Produce a network convergence hierarchy, topology, architecture, and infrastructure redundancy plan for VPN service integration, regional service provider edge aggregation, and IP Core Transport via the multi-service backbone.
• Interface with Transmission Specialists and Topology for planning of optic (DWDM) backbone connectivity, capacity planning, and allocation for efficient transport of all internal and external customer data traffic.
• Plan, design, integrate, and manage the CGNAT firewalls to meet business mobile needs.
• Plan, deploy, and evolve quality and class-of-service techniques at the network edge and in the MPLS core network.
• Plan all internet upstream integration events, issue work orders, and control project processes for capacity expansion, node integration, and/or new service introduction.
• Conduct weekly and monthly network performance monitoring, trend analyses, capacity planning, and expansion in line with network growth trends and increases in traffic.
• Develop and evolve IP addressing, naming, and numbering formats for all network nodes and elements in the IP/MPLS backbone.
• Produce and evolve designs for integration and extension of IP/MPLS edge functionality to the campus LAN core at all IP backbone locations.
• Plan, schedule, and conduct site visits and surveys for accurate and effective network design, dimensioning, and integration planning.
• Plan, design, implement, and manage the MTN datacenter network.
• Produce weekly network trends, capacity utilization, and expansion forecasts.

Education

• Bachelor’s Degree in any relevant Engineering or Science course
• Cisco qualification: CCNP/DP, CCIP level

Experience:

• 3–7 years of extensive experience, which includes:
  • Experience in IT and telecoms, preferably on a large service provider network.
  • Experience with extensive systems integration and network design.
  • Understanding of high-capacity packet and core transmission technologies and products, e.g., SDH and DWDM
  • Working knowledge of IP/MPLS, QOS standards, and IP networking protocols such as OSPF, ISIS, BGP, etc., segment routing TCP/IP
  • Voice Networking Telecomm Standards: ETSI/ANSI, VOIP, and C7 (SS7)
  • Working knowledge of CGNAT firewalls
  • Knowledge of IPv6 technologies and deployment.

Application Closing Date
8th December, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Eligible Females and People with Disabilities are encouraged to apply.
• MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
• MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.
• For whistle blowing and reporting fraudulent recruitment activities, contact us via MTNN.ForensicServices@mtn.com

Job Title: Engineer – FTTH Network Optimization, Fixed Broadband

Job Identification: 3722
Location: Ikoyi, Lagos (Hybrid)
Job Category: Level 2
Reports To: Manager – Broadband Operations
Division: Network

Mission

• To support the network design and optimization of MTNN’s Fixed Broadband network, such that a cost-effective, scalable, dynamic, and robust capacity for Fixed Broadband network is achieved and a good level of service and network quality is sustained.

Description

• Optimize fixed broadband access network services on the MSANs.
• Plan and integrate all fixed broadband access NE, i.e., MSAN nodes, into the network.
• Conduct analysis of network model outputs and traffic patterns (statistics) to evaluate the model and propose solutions to network issues.
• Execute prompt provisioning of network capacity for all fixed network elements, features, and protocols.
• Monitor fixed network operations to conform to MTNN quality standards and NCC regulatory framework.
• Monitor and keep abreast of fixed network technology trends through workshops, conferences, and other forums to generate insights and intelligence to improve operations.
• Define the optimal network topology for fixed wireless network platforms in order for the connectivity of network elements to meet customer service requirements.
• Co-ordinate the effort, input, and output from relevant internal company departments to ensure that designs and plans are carried out timely and appropriately.
• Assist Marketing and Business development groups to carry out feasibility studies and capacity planning for new services and interface with the Interconnect team and vendors for the resolution of technical issues.
• Provide business intelligence using data analytics from field, vendor, and performance reports.

Education

• First Degree in Electrical / Electronic or Computer Engineering
• Fluent in English

Experience:

• 3–7 years’ experience, which includes:
  • A minimum of 3 years’ experience in an area of specialization, with experience working with others
  • Experience working in a medium-sized organization.
  • Experience in the Fixed Broadband Network Industry
  • Experience with FTTH planning, optimization, operations, and fixed VoIP exchange statistics handling
  • Technical Experience in the Planning of Fixed Network Elements
  • Good knowledge of IP and data networks, transmission, and fixed broadband technology
  • Experience with general FTTH deployment and cabling principles and last-mile customer solutions management

Required Skills:

• Communication and Good Reporting
• Problem solving.

Application Closing Date
8th December, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Eligible Females and People with Disabilities are encouraged to apply.
• MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
• MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.
• For whistle blowing and reporting fraudulent recruitment activities, contact us via MTNN.ForensicServices@mtn.com

Job Title: Manager – Costing and Profitability

Job Identification: 3703
Location: Nigeria
Job Schedule: Full time
Job Category: MTN Level 3

Mission/ Core Purpose of the Job

• Responsible for the development of the various costing models for the Bayobab capacity and services portfolio.
• He or She will also be responsible for contributing towards the establishment and implementation of the costing and pricing principles and methodologies.
• The role will ensure that Bayobab improves on revenues streams by enhancing its competitive position in the wholesale business and international carrier relations business (for wholesale customers, OpCos and GEBU demand requirements) while improving its overall margins on new and existing business.

Responsibilities
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)
The Manager Costing & Profitability role will be accountable to achieve the following objectives:

• Develop the strategy for optimizing and managing costing framework for Bayobab capacity.
• Develop and implement costing principles that will be applied to set the prices and other charges including price caps, price guidelines and other price controls for the various products
• Carry out all necessary studies, analyses and cost calculations with the aim of minimizing the cost of international services by developing relationships with 3rd party suppliers and OpCo’s
• Derive the pricing principles based on market trends and market analysis for price benchmarking purposes in order to maintain relevant price books.
• Align with the various internal teams, particularly the tax and compliance teams in order to manage issues relating to withholding taxes, transfer pricing and ensure full alignment to group policy.
• Identify the Bayobab submarine connectivity costs and pricing by analyzing the competitive environment from a global perspective and collating inputs from the OpCos on competitive offers received for international connectivity
• Gather OpCo’s terrestrial connectivity costing inputs, with focus on the wholesale components for backhaul and last mile from the cable landing stations
• Support in the sourcing of 3rd party connectivity when required, ensuring to meet the target price and quality requirements
• Provide support to the product management teams on product development and pricing as relates to multi-OpCo infrastructure
• Ensure connectivity sourcing deals afford optimal benefit to MTN and MTN’s clients, considering price, quality, SLAs and speed of delivery

Role Deliverables

• Costing Model framework for Bayobab capacity and services
• Costing and pricing strategy of wholesale fixed connectivity solutions (subsea and terrestrial)
• Support the pricing methodologies for Opcos and internal connectivity services
• Initiate and support Initiatives to improve margins on new and existing services
• Regular market analysis and price benchmarking in order to maintain relevant price books
• Constant engagement with Tax and Finance to ensure full compliance on group policies.

Role Dependencies

• Bayobab sales, technical, product and finance teams
• Bayobab OpCo and Group Enterprise demand management teams.

Job Requirements (Education, Experience and Competencies)
Education:

• Minimum 4-year Academic Degree (Commerce, BBA, Engineering /Computer or Business Science)
• Post graduate qualification MBA / Masters (Economics, Engineering /Computer Science) preferred
• English, French and Arabic (as advantage)

Experience:

• 5+ years relevant cost modelling and pricing experience in the fixed line international telecommunication industry preferably in carrier business with a good technical understanding as well.

Competencies:

• Able to work effectively with multiple stakeholders in a multi-cultural environment
• Strong analytical skills to adequately anticipate demand & provide recommendations for decision making
• A working knowledge of business practices
• Knowledge of risk management and business development
• Ability to identify key issues in a situation and to think creatively and strategically in facing internal and external challenges.

Application Closing Date
3rd December, 2023.

How to Apply
Interested and qualified candidates should:
Click here to apply online

The Ama-Zuma Group was established on the basis integrity and commitment to excellence. The group is currently made up of three subsidiaries. These are Ama-Zuma Services Limited, Ama-Zuma Oil & Gas Nigeria Limited and Ama-Zuma Bureau De Change.

We are recruiting to fill the following positions below:

1.) Senior Manager (Telecoms)
2.) Human Resources (HR) Manager
3.) Admin Manager
4.) Executive Driver

Job Title: Senior Manager (Telecoms)

Location: Abule Egba, Lagos
Employment Type: Full-time

Job Description

• Oversee the daily activities of the operations department
• Maintain excellent relationships via strong stakeholder management, and communication practices at all levels
• Participate in Contract negotiations to reduce cost
• Develop and coordinate the implementation of tactical intervention plan to improve network site/cluster utilization, profitability and revenue generation.
• Clearly and concisely communicate new processes to team members
• Oversee fuelling and servicing of generator set on sites
• Check and ensure servicing proposals and fuelling proposals are well-prepared before forwarding to the Audit department
• Review the daily activities of the operation unit especially as it concerns the alarms
• Monitor/supervise mobile generator deployment to sites
• Daily check on the engineers at sites to ensure seamless activity thereby reducing sites down
• Ensure collated forms from engineers by the operations unit are signed timely and follow up to the stage of getting the monthly clearance
• Ensure clearance forms from the operations unit are presented timely and accurately.
• Ensure the Admin Manager get a monthly servicing report from the operations unit
• Negotiate with vendors for effective costing
• Monitor the store unit especially servicing materials and vehicle parts in stock
• Periodic visitation to sites for updates
• Other duty as may be assigned.

Requirements

• A minimum of B.Sc / HND in a relevant field. MBA is a plus
• 10 years professional experience as a Senior Manager with experience in Telecoms Operations.
• Strong problem-solving skills; experience identifying and resolving issues independently based on own initiative.
• Proactive in nature and accountable in practice; clear ownership over results and quality of work
• Structured, logical, and creative thinking.
• Established track record in driving cross-functional initiatives and/or building out workflows and process improvements within teams that produce measurable impact.

Application Closing Date
22nd October, 2023.

How to Apply
Interested and qualified candidates should send a copy of their updated CV to: hradvertizer@yahoo.com using “SENIOR MANAGER (Telecoms)” as the subject of the email.

Job Title: Human Resources (HR) Manager

Location: Abule Egba, Lagos
Employment Type: Full-time

Job Description

• Oversee the daily operations of the department
• Oversee fueling and servicing of generator set in all sites
• Check and ensure servicing proposals and fueling proposals are well prepared before forwarding to the Audit department
• Review the daily activities of the operation
• Ensure collated forms from engineers by the operations unit are signed timely and follow up to the stage of getting the monthly clearance
• Ensure clearance forms from the operations unit are presented timely and accurately
• Negotiate with vendors for an effective costing
• Monitor the store unit especially servicing materials and vehicle parts in stock
• Prepare source documentation needed for new hires or effective changes in pay, status and/or benefits.
• Establish, maintain and control personnel, employees, recruitment relations records, files, correspondence, reports and organization charts.
• Manage sensitive and confidential matters like personnel relations, employee relations and organizational changes, planning and protecting the security of information, data and files.
• Prepare paperwork that is needed to create new employee’s profile and to also place such new employee on payroll.
• Maintain employees’ files and ensure that records are up-to-date by handling changes in employees’ status in timely manner.
• Onboarding,Employee Relations payroll performance management learning and growth
• Provide assistance in monitoring employee’s performance appraisal process.
• Monitors staff punctuality, dressing,I-D card display compliance and identifying defaulting staff for managements decision
• Maintain health insurance & pension schemes.
• Interpret, assist and advise employees and managers regarding cooperative agreement applications leave management and benefit administration and Human Resources procedures and policies within the specified guidelines.
• Keep up with current issues and matters in the Organization that are related to Human Relations.

Qualifications and Job Specific Competencies

• Minimum of First Degree / HND, CIPM in Social Sciences / Humanities
• 8 to 10 years relevant experience
• Fluent in English language speaking and writing proficiency
• Effective people management skills and a good team player
• Ability to multi task and work under pressure
• Good planning and stress management skills
• Strong Organization skills with attention to details
• A proven and unbroken track experience spanning at least eight years in reputable organization is an added advantage.
• Proficiency in Microsoft Office skills (Microsoft office Word Excel Powerpoint and powerpoint
• Must have Human Resource experience and a member of CIPM.

Application Closing Date
23rd October, 2023.

How to Apply
Interested and qualified candidates should send a copy of their updated CV to: hradvertizer@yahoo.com using “HR MANAGER” as the subject of the email.

Job Title: Admin Manager

Location: Abule Egba, Lagos
Employment Type: Full-time

Job Description

• Oversee the daily operations of the department
• Oversee fueling and servicing of generator set in all sites
• Check and ensure servicing proposals and fueling proposals are well prepared before forwarding to the Audit department
• Review the daily activities of the operation
• Ensure collated forms from engineers by the operations unit are signed timely and follow up to the stage of getting the monthly clearance
• Ensure clearance forms from the operations unit are presented timely and accurately
• Negotiate with vendors for an effective costing
• Monitor the store unit especially servicing materials and vehicle parts in stock
• Prepare source documentation needed for new hires or effective changes in pay, status and/or benefits.
• Manage sensitive and confidential matters like personnel relations, employee relations and organizational changes, planning and protecting the security of information, data and files.
• Prepare paperwork that is needed to create new employee’s profile and to also place such new employee on payroll.
• Maintain employees’ files and ensure that records are up-to-date by handling changes in employees’ status in timely manner
• Provide assistance in monitoring employee’s performance appraisal process.
• Monitors staff punctuality, dressing,I-D card display compliance and identifying defaulting staff for managements decision
• Interpret, assist and advise employees and managers regarding cooperative agreement applications leave management and benefit administration and Human Resources procedures and policies within the specified guidelines.
• Keep up with current issues and matters in the Organization that are related to Human Relations.

Qualifications and Job Specific Competencies

• Minimum of First Degree / HND in Social Sciences / Humanities
• 8 years relevant experience
• Fluent in English language speaking and writing proficiency
• Effective people management skills and a good team player
• Ability to multi task and work under pressure
• Good planning and stress management skills
• Strong Organization skills with attention to details
• A proven and unbroken track experience spanning at least eight years in reputable organization is an added advantage.
• Proficiency in Microsoft Office skills (Microsoft Office Word Excel PowerPoint and PowerPoint

Application Closing Date
22nd October, 2023.

How to Apply
Interested and qualified candidates should send a copy of their CV to: hradvertizer@yahoo.com using “Admin Manager” as the subject of the email.

Job Title: Executive Driver

Location: Abule Egba, Lagos
Employment Type: Full-time

Requirements

• SSCE / HND qualification
• 5 – 10 years cognate experience as an Executive Driver
• Must have a valid Driver’s Licence
• Must be able to drive both manual and Atomatic
• Any professional certification is a plus
• He should have the capacity to carry out his obligations in an expert way
• Trained and skilled
• He must be very well trained
• He should have the skill to drive
• Must have the necessary authorization to drive
• He should have sufficent Knowledge of traffic laws
• He must have a clean driving record
• He must be a safety consious person
• He must be focused confident and observant
• Extensive Knowledge of the operating area
• Excellent Organizational and time Management skills
• Good verbal communication.

Application Closing Date
30th September, 2023.

How to Apply
Interested and qualified candidates should send a copy of their CV to: hradvertizer@yahoo.com using “Executive Driver” as the subject of the email.

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the following positions below:

1.) Manager – Customer Acquisition and Compliance North East.Sales and Distribution
2.) Senior Manager – Strategic Accounts.Enterprise Business
3.) Coordinator – NES Regional North.Network
4.) Senior Manager – Consumer Segment YWT.Marketing
5.) Senior Manager – EBU Sales North.Enterprise Business
6.) Manager – Roaming Operations, MTN GlobalConnect

Job Title: Manager – Customer Acquisition and Compliance North East.Sales and Distribution

Job Identification: 2525
Location: North Central, Nigeria
Employment Type: Full-time
Reports To: General Manager Regional Operations (North-East)
Division: Sales & Distribution
Job Category MTN Level 3

Mission

• To ensure growth in MTNN’s base in line with the strategic business objectives.
• To manage and monitor customer SIM Card Registration across all regions and provide basic enablement for smooth operations across cross functional units.

Description

• Support the development and implementation of the national sales strategy within regional channels, as well as ensure that regional targets and service levels are duly met
• Review market and channel needs, plan and manage the procurement as well as distribution of SIM cards, ensuring this is in line with approved business forecast
• Track and administer the procurement process of approved number range, review acquisition and deployment plans/number usage and ensure availability of numbers across the country
• Review business forecasts, track and monitor SIM procurement, SIM Card stock in channels across the regions and administer the distribution of SIM cards in line with approved plans
• Manage repair and swap process for SIM Registration kits and ensure subscriber details are up to date and correct as well as ensure the security and accessibility of the database
• Develop compelling business cases for investment within relevant verticals, to assist in clearly identifying return on investment and risk
• Analyze target trends in trade channels within regions and monitor and prepare periodic reports on sales and distribution, SIM Card stock in channel across the regions and related trade channel activities.
• Conduct competitive research, to find out competitors’ strategy for implementing acquisition and Registration within the region
• Identify new markets, business within the region and act as liaison between MTNN and newly identified customers
• Ensure effective management of customer acquisition and SIM Card Registration within the regions
• Liaise with Network Group and monitor the provisioning of numbers, SIM Registration process across the regions, track deployment of SIM Card boxes and ensure the registration target/payment as well as reverse logistics of boxes are met periodically
• Interface with the Sales Operations Unit for prompt service delivery to customers within the regions
• Propose effective route-to-market options in implementation of all defined strategies for customer retention
• Manage SIM Registration Devices
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules

Requirements
Education:

• First Degree in any related discipline
• Master’s Degree in Sales or Marketing will be an added advantage
• Fluent in English.

Experience:

• 6 – 13 years work experience comprising:
• Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
• Relevant experience in customer acquisition and NCC requirements
• Experience working in a medium to large organization
• Relevant project management experience.

Application Closing Date
26th September, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Manager – Strategic Accounts.Enterprise Business

Job Identification: 3345
Location: Victoria Island, Lagos
Employment Type: Full-time
Reports To: General Manager – Enterprise Sales
Division: Enterprise Business
Job Category MTN Level 3H

Mission

• To direct enterprise sales efforts for allocated strategic accounts within the framework of agreed account development plans that meet operational targets for revenues, profitability, and customer satisfaction.
• Manage a group of selected and strategic accounts with a prime focus on increasing wallet share.

Description

• Review market and internal conditions, provide professional input, and contribute to the development of strategies for enterprise sales, demonstrating an understanding of MTNN business strategies and the needs of the customer.
• Develop detailed plans in support of approved strategies in respect of enterprise business sales, organizing required resources, and monitoring and periodically reporting the progress of plans.
• Demonstrate the compelling value proposition of MTN Enterprise Business to corporate entities to enhance opportunities for increased sales.
• Identify and develop a robust pipeline of prospects within the strategic accounts that are systematically qualified, while managing the decision-making process within the account to ensure sales opportunities are closed.
• Responsible for the market development and sales development of key advertisers and agencies in Nigeria.
• Help drive the identification of new opportunities and aggressively seek and secure relationships with new advertisers for MTN’s platform and services.
• Maintain an account development plan (ADP) for each of the allocated accounts, as well as manage the decision-making process within the account to ensure sales opportunities are closed.
• Lead the virtual account team for the horizontal sector of the top 10 top 100+ accounts (corporate and government) to meet targets for profitability and revenues as agreed with GM Enterprise Business Sales.
• Provide a mechanism or system to document and store learning from examples of success in sales of MTN enterprise solutions to customers and leverage it for use with other customers within the horizontal sector.
• Ensure integrated channel management is supported by appropriate systems, such as CRM, and use knowledge management to enhance the professionalism of account management.
• Ensure full integration of quality management processes within all sales activities for the allocated strategic accounts and ensure full compliance with telecommunications license provisions, sector regulations, and competition laws.
• Network and build solid relationships with internal units and relevant third parties (e.g., strategic investors, technical and financial partners, business consultants, etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
• Ensure the capture of sales data, monitor sales performance and trends, and generate assessment reports and analyses for management review.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Identify sales training and development needs and manage skills enhancement programs for the virtual sales team to ensure enterprise sales targets are fully met.

Requirements
Education:

• First Degree in any related discipline
• Fluent in English and the language of the country is preferable.
• Postgraduate qualification (MBA, CA, or Master’s) is advantageous.

Experience:
9-17 years experience, including:

• Minimum of 6 years of sales experience in the ICT industry focused on the enterprise sector and accounts
• Manager track record of 3 years or more, with at least 3 years in a relevant sector or industry such as Telecoms, ICT, OEM, Enterprise, etc.
• Work experience across diverse cultures and geographies will be advantageous.
• Demonstrated a visible and proven track record of negotiating and managing direct deals.
• Proven track record of closing large ICT, connectivity, or mobile advertising budgets for brands and agency accounts in either online or mobile advertising sales
• Business-oriented and analytical thinking
• Excellent communication skills across verbal, written, and presentation formats and experience presenting to executives
• Knowledge of sales performance reporting
• Proven track record of performance against sales targets.

Application Closing Date
26th September, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Coordinator – NES Regional North.Network

Job Identification: 3406
Location: North Central, Nigeria
Employment Type: Full-time
Reports To: Manager NES Regional (North)
Division: Networks
Job Category MTN Level 2

Description

• Provide governance for all managed service vendors/Towerco in the region across different technologies supported.
• Manage activities of CSEs and ensure smooth operations in the region
• Act as high-level support for resolution and closure of critical service performance issues.
• Problem management to eliminate repetitive failures and guarantee QoS
• Drive contractual obligations to KPIs (MTTR, Planned Preventive Maintenance, Service Acceptance, Spares Utilization Management)
• Carry out periodic audit of MSAN nodes/RDLU to ensure they are optimal.
• Govern ATP process and ensure all changes on enterprise network are captured on the database.
• Provide business intelligence using data analytics from field, vendor, and Performance reports.
• Review and verify all reports submitted by Vendors/Towerco on a weekly basis.
• Supervise all planned network expansions, service migrations, modernization, and optimization activities in the region.
• Review and verify all proforma invoices submitted by vendors/Towerco
• Co-ordinate regional change request management and provide relevant information to all stakeholders.

Requirements
Education:

• First Degree in Engineering or Science related discipline
• Numerical/data analysis skills

Experience:
3-7 years of experience which includes:

• Minimum of 3 years working experience in data processing, data analysis, and data presentation space / field
• Proficiency in the use of Microsoft Excel, Power BI, SQL or related database management application and MS Power Point
• Good customer and service management experience including stakeholders engagement, vendor management, problem management, data analytics using visualizations.
• Good knowledge of IP and data networks, and performance KPIs.

Application Closing Date
26th September, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Manager – Consumer Segment YWT.Marketing

Job Identification: 3397
Location: Ikoyi, Lagos
Employment Type: Full-time
Reports To: General Manager – Segments and Devices
Division: Marketing
Job Category MTN Level 3H

Mission

• Develop and coordinate the execution of marketing strategies to unlock value and drive growth in the Youth Segment.
• Responsible for driving the end-to-end definition of the core proposition (product and pricing), promotion, route to market, campaign, and communication strategies of the Youth Segment to fit with MTNN overall objectives.

Description

• Responsible for the revenue, acquisition, retention, and growth of the youth segment within the company.
• Develop strategic and tactical initiatives to drive the growth of MTN’s volume and value share within the youth segment.
• Take the lead in the execution of initiatives targeted at driving the growth of MTN’s value and volume share within the segment.
• Take charge of the company’s strategy for youth acquisition and oversee execution across all functions to achieve the company’s objectives.
• Anticipate market trends and drive product strategy, process improvement, and cost containment for the segment.
• Ensure the periodic development and update of the behavioral and demographic profiles of the youth segments within the telecommunications landscape.
• Work with the research team to continually acquire intelligence on the preferences and behavioral patterns of youths within the Nigerian operating environment.
• Develop and execute promotional campaigns targeted at MTN’s youth segment aimed at the acquisition of new customers, growth, and stimulation of usage among existing customers.
• Customize and differentiate MTNN youth and teen products and services in the market.
• Design a customer lifecycle extension plan to take advantage of market opportunities within the youth segment.
• Take the lead and work with the relevant marketing divisions and units to ensure a successful product launch.
• Manage inter-functional relations to ensure synergy across the various departmental functions.
• Prepare and share periodic activity and performance reports for the attention of the GM, Segments and Devices.
• Perform any other duties as assigned by the GM, Segments and Devices.
• Identify learning and development needs and manage skills enhancement programs for the youth and teen segment teams to ensure the set objectives of the business are delivered.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Requirements
Education:

• First Degree in Marketing, Social Science or Engineering discipline
• Fluent in English and the language of the country is preferable.

Experience:

• 9 – 17 years of working experience, comprising:
• Manager track record of 3 years or more, with at least 3 years in the relevant sector or industry.
• 4-6 years of segment management experience.
• 4 years’ experience in telecoms marketing, strategy development, and implementation.
• Relevant experience in advertising material production and management.

Application Closing Date
26th September, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Manager – EBU Sales North.Enterprise Business

Job Identification: 3346
Location: Abuja (FCT)
Employment Type: Full-time
Reports To: General Manager Enterprise Sales
Division: Enterprise Business

Description

• Provide leadership to the enterprise business unit team in the region.
• Ensure the achievement of the revenue, fixed, mobile and ICT revenue targets in the assigned region.
• Support the regional engine room – a platform for cross-functional integration and collaboration in the region.
• Drive execution of MTN Business strategic partnership with S&D and CR to leverage existing MTN Branded stores for sale of EB products and solutions.
• Responsible for the regional OPEX and P&L.
• Ensure effective field coverage by both the direct and auxiliary sales force in the region and execution of go to market plans in the territory.
• Execute strategies and plans for enterprise business in the region for sustainable growth and development including ‘go-to-market’ plans for the full bouquet of MTN Business products and solutions.
• Ensure the achievement of revenue and sales target for both mobile and fixed in the region, in line with network capacity while driving increased contribution of fixed revenue to total regional performance.
• Liaise with enterprise marketing team to ensure all-time device availability
• Monthly, quarterly and yearly stock forecast for the region, across channels.
• Develop best-in-class processes and procedures for effective day-to-day sales operations which support the sale of enterprise solutions to corporate and SME customers.
• Manage the sales pay plan to ensure alignment of rewards with the targets and objectives that have been set, creating clear incentives and rewards for excellent performance.
• Provide systems engineering support for developing enterprise solutions as part of the sales proposal
• Manage the end-to-end order management process, liaising with Customer Enablement and agreeing allocation of responsibilities
• Manage the CRM and integrated channel management operations on behalf of Enterprise Business.
• Use relevant metrics and measures to routinely monitor progress against targets and take appropriate managerial action to ensure targets are met or exceeded.
• Manage pre-sales support using standard templates and procedures for proposal writing, contract management and sales governance.
• Provide customer service and support on a bespoke basis to selected corporate accounts, with the service managers becoming active members of the virtual account teams under the matrix leadership of account managers.
• Partner effectively with MTN Business critical high value enterprise customers to enhance MTN Business Corporate Brand
• Support the sale of complex communications solutions in large corporate customer organizations (consultative-based selling) by developing effective counterpart relationships.
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Identify sales training and development needs and manage skills enhancement programs for the virtual sales team to ensure enterprise sales targets are fully met.
• Manage labor relations issues (e.g. disciplinary hearings) together with Human Resources.

Requirements
Education:

• A First Degree in Economics, Business Administration, Commerce or any Social Science Degree
• Possession of a post graduate degree maybe an added advantage
• Fluent in English.

Experience:

• 9 – 17 years experience which includes:
• Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry
• Worked across diverse cultures and geographies advantageous
• Sales and Marketing  experience in an FMCG environment & Services industry
• Telecoms experience would be an added advantage.

Application Closing Date
26th September, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager – Roaming Operations, MTN GlobalConnect

Job Identification: 3432
Location: Nigeria
Job Schedule: Full time
Job Category: MTN Level 3

Job Description
The Roaming Business Operations Manager shall ensure the leadership and performance for the Roaming Hub in all of the following areas operationally:

• Bayobab positioning as the best Roaming hub provider in Africa and the Middle East.
• Management: provide operational advice, oversight, and coordination with the SM, colleagues, and Bayobab stakeholders internally
• OpCo: Establish and maintain direct relationships to MTN OpCo technical and network teams.
• Reporting: Creation and presentation of regular reporting about technical operations performance, as well as MTN OpCo and Roaming Partner (“RP”) engagement
• Roaming Partners: Ensure the end-to-end engagement with RPs in terms of coordination, management, and onboarding in Business Operations
• Roaming Testing: IREG, TADIG, & GRQ testing performance, vendor management, and SIM Card Administration
• Roaming VAS: Maintain oversight and reporting over the performance of Traffic Steering, Messaging, BRG, GLR, & VHE Solutions
• Insourcing: engagement with internal process vendors, e.g. Managed Services and Finance
• Outsourcing: Engagement with external process vendors, e.g. signalling, testing, and RVAS
• Processes: Ensure the end-to-end documentation and understanding of operational processes

The Roaming Business Operations Manager will be accountable to achieve the following core KPA’s:

• Representation: Technical and contractual representation of the Roaming Hub internally and externally
• Engagement: With OpCo’s, RPs, internal cross-functional stakeholders, and external vendors
• Reporting: Regular weekly, monthly, and ad-doc reporting on all assigned areas
• Testing: Ensure the planning and reporting of all IR Service Opening & Testing (SOT), as well as any issues with the external vendor
• RVAS: Ensure the planning, performance, and reporting of all IR RVAS, as well as any issues with the external vendors and OpCo’s
• Vendors: Ensure management and accountability of outsourced processes and engagement with vendors

Responsibilities
The Roaming Business Operations Manager’s responsibilities in this position are to:

• Advise the SM of Roaming Business on all technical and contractual aspects of the Roaming Hub.
• Lead, coach, mentor, and develop direct reports.
• Provide development, coaching, and performance feedback, as well as appraisal to assigned subordinates.
• Produce, review, and provide regular and on-going Business Operations reporting.
• Partner with Wholesale, Market Manager, Managed Services, Bayobab stakeholders, and external vendors to ensure optimum smooth and seamless technical and contractual operations of the Roaming Hub.
• Analyse service performance parameters of Business Operations and RPs and use Roaming Hub intel to improve operational performance.

Output:
The Roaming Business Operations Manager shall deliver the following output in this position:

• Reporting:
  • Ensure that Roaming Business Operations Reports are created and reported up and down the chain
  • Ensure proper action plans are in place to correct and exceed operational performance.
• Personnel:
  • Conduct regularly scheduled appraisals of all direct reports in terms of IPF (EVP).
  • Involve the SM of Roaming and Bayobab Wholesale Mobility Commercial, as, when, and how prescribed.
• Meetings: Conduct regular Roaming Business Operations to report on performance and set action plans for Testing, and RVAS.
• Vendor Management:
  • Signalling: Engage with Managed Services and the MTN Bayobab Signalling Hub and to ensure the performance of Roaming Signalling Hub and to provide timely feedback
  • RVAS: Engage with Managed Services to manage, plan, and report on RVAS delivery from Mobileum
  • Testing: Engage with Managed Services to manage, plan, and report on RVAS delivery from Vendor
• OpCo’s: update Bayobab Roaming Account Management on OpCo engagement monthly.

Qualifications
Education:

• Bachelor’s Degree in Management, Engineering, and/or Telecommunications
• Formal leadership certification training (preferred)
• English: verbal and written proficiency
• French and any other language: an advantage

Experience:

• 5 + years’ experience in the leadership and development of teams
• Leadership experience gained in International Roaming operations, preferably also in a Roaming Hub
• Experience in commercial contract negotiations, preferably IR Hub Agreements
• Experienced in creating and conducting presentations in English.
• Experienced in presenting to senior management and executives.
• Experience in engagement with and management of external vendors

Competencies:

• Strong written and verbal communication and presentation skills
• Strong analytical, investigative, problem-solving, and decision-making skills.
• Demonstrated interpersonal, written, and verbal communication skills.
• Excellent influencing skills, in particular with decision-makers.
• End-to-end understanding of mobile roaming operations – both technical and commercial.
• Broad knowledge of roaming billing, network engineering, and roaming operations.

Application Closing Date
2nd October, 2023 (10:14AM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Venmac Resources Limited is a hotel management company with an unmatched experience in the hospitality Industry. Over the years we have worked with reputable 3-5 star hotels across the nation, providing business solutions in the hospitality industry, and we have earned ourselves as one of the emerging hospitality management company committed to seeing our clients satisfied, hence our slogan ‘Thinking Beyond Boundaries.’

We are recruiting to fill the following positions below:

1.) Hotel Male Receptionist
2.) Hotel Waiter / Waitress
3.) Experienced Laundry Attendant
4.) Hotel Porter
5.) Housekeeper (Hospitality)
6.) Chief Technical Officer (Telecoms)
7.) Marketer (Hospitality)

Job Title: Hotel Male Receptionist

Location: Abuja

Job Description

• Make and confirm reservations for guests
• Ensure proper room allocation
• Register and check guests in
• Close guest accounts and check guests out
• Confirm relevant guest information
• Verify guest’s payment method
• Issue room keys
• Maintain clear and accurate records of guest room bookings
• Compute all guest billings, accurately post charges to guest rooms and house accounts
• Receive and transmit messages for guests
• Listen and respond to guest queries and requests both in-person and by phone
• Review accounts and charges with guests during the check-out process
• Process accurate payment of guest accounts
• Inform housekeeping when rooms have been vacated and are ready for cleaning
• Monitor visitors to the hotel
• Enforce rules and policies of the hotel
• Maintain a neat and orderly front desk and reception area.

Application Closing Date
8th October, 2023.

Method of Application
Interested and qualified candidates should send their CV to: venmacresourceslimited@gmail.com using the Job Title as the subject of the mail.

Job Title: Hotel Waiter / Waitress

Location: Abuja

Job Responsibilities

• Greet and escort customers to their tables.
• Present menu and provide detailed information when asked (e.g., about portions, ingredients or potential food allergies).
• Prepare tables by setting up linens, silverware and glasses.
• Inform customers about the day’s specials.
• Offer menu recommendations upon request.
• Up-sell additional products when appropriate.
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization.
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
• Communicate order details to the Kitchen Staff.
• Serve food and drink orders.
• Check dishes and kitchenware for cleanliness and presentation and report any problems.
• Arrange table settings and maintain a tidy dining area.
• Deliver checks and collect bill payments.
• Carry dirty plates, glasses and silverware to kitchen for cleaning.
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g., parties).
• Follow all relevant health department regulations Provide excellent customer service to guests.

Application Closing Date
8th October, 2023.

Method of Application
Interested and qualified candidates should send their CV to: venmacresourceslimited@gmail.com using the Job Title as the subject of the mail.

Job Title: Experienced Laundry Attendant

Location: Abuja
Employment Type: Full-time
Reports Directly to: Housekeeping Supervisor

Job Description

• As the Laundry Attendant you will be responsible for supporting laundry operations and providing pressing, dry cleaning, and similar services to deliver an excellent Guest experience.
• Ensure chemicals are used and stored correctly.
• Report maintenance and hazard issues.
• Operate washing machines & dryers to wash bed linens, guest’s clothing and other fabrics.
• Sort and count linens removed from the dryer and fold, wrap, or hang items for airing out pickup, or delivery.
• Mix and add detergents, dyes, bleach, starch, and other solutions and chemicals to clean, color, dry, or stiffen linens.
• Sorting, washing, drying, pressing, and folding clothing and other textile items.
• Removing stains from items using the appropriate procedures.
• Keeping an updated inventory of laundry detergents.
• Tracking maintenance and repairs on laundering equipment.
• Ensuring that the facility remains clean at all times.
• Any assigned duty by the management.

Salary Range

• N50,000 – N100,000 / month.

Application Closing Date
10th September, 2023.

Method of Application
Interested and qualified candidates should send their Applications to: venmacresourceslimited@gmail.com using the Job Title as the subject of the email.

Job Title: Hotel Porter

Location: Abuja

Job Description

• Help guests by carrying luggage.
• Tell them about the hotel facilities.
• Arrange taxis and book tickets.
• Take messages.
• Give directions.
• Respond to safety and security issues.
• Answer queries and make reservations.

Application Closing Date
31st August, 2023.

How to Apply
Interested and qualified candidates should forward their CV to: venmacresourceslimited@gmail.com using the Position as the subject of the email.

Job Title: Housekeeper (Hospitality)

Location: Abuja

Job Description

• Keep facilities and common areas clean and maintained.
• Vacuum, sweep, and mop floors.
• Clean and stock guest rooms.
• Clean up spills with appropriate equipment.
• Notify managers of necessary repairs.
• Collect and dispose of trash.
• Assist guests when necessary.
• You must have the ability to manage your time efficiently.
• Work well unsupervised.
• Ability to maintain a professional appearance and interact positively with hotel guests.
• Smart working.
• Cleaning and guest room thoroughly.
• Giving quick attention to hotel facilities to ensure they are intact and safe why handling room keeping.

Application Closing Date
31st August, 2023.

How to Apply
Interested and qualified candidates should forward their CV to: venmacresourceslimited@gmail.com using the Position as the subject of the email.

Job Title: Chief Technical Officer (Telecoms)

Location: Abuja

Job Responsibilities

• Leading the technology strategy and operations of the interconnect clearing house.
• Overseeing the development and implementation of IT systems and infrastructure.
• Identifying and evaluating new technologies and solutions to enhance operational efficiency and support business growth.
• Managing relationships with technology vendors and partners.
• Ensuring the security and integrity of the company’s IT infrastructure.
• Developing and implementing disaster recovery and redundancy plans.
• Acting as the first point of escalation for technical issues before reaching out to vendors, ensuring timely resolution and minimal disruption to services.
• Analysing metrics and performance indicators to assess the quality of calls and identify areas for improvement.
• Monitoring call traffic, network performance, and system availability to ensure optimal service delivery.
• Implementing and overseeing quality assurance processes to ensure compliance with industry standards and regulatory requirements.
• Leading the research and development efforts for new products and services.
• Collaborating with other departments to align technology initiatives with business objectives.
• Managing the technology team and promoting a culture of innovation and continuous improvement.

Application Closing Date
31st August, 2023.

How to Apply
Interested and qualified candidates should forward their CV to: venmacresourceslimited@gmail.com using the Position as the subject of the email.

Job Title: Marketer (Hospitality)

Locations: Abuja and Lagos

Job Brief

• We are looking for a self-driven individual who is passionate about hospitality and has what it takes to be able to market the services of the company to ensure its visible to the public and it’s able to attracts investors both locally and internationally.

Responsibilities

• Market all the company products to potential investors and follow through the process.
• Develop sales strategies for existing hotels with the aim of making sure they buy into the companies’ sales & digital marketing products.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic.
• Ensure that you are able to meet up the targets of reaching to multiple hotels in a bid to sell the services of the company.
• Deploy successful marketing campaigns and own their implementation from ideation to execution.
• Understand the city’s landscape to be able to identify buildings for the purposes of hotels or serviced apartments.
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals.

Requirements

• Candidates should possess a Bachelor’s Degree in Marketing or any related discipline.
• Minimum of 3 years of proven work experience as a marketer.
• Demonstrable experience in marketing together with the potential and attitude required to learn.
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate.

Salary
N30,000 – N50,000 / Month.

Application Closing Date
1st September, 2023.

How to Apply
Interested and qualified candidates should forward their CV to: info@venmacresourcesltd.com using the Position as the subject of the email.

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the following positions below:

1.) Account Partner – EB Sales, Enterprise Business
2.) Manager – Core Products and Services, Marketing
3.) Manager – Campaign Management (Data Devices FBB MoMo and Digital), Marketing
4.) Engineer – IP Security Operations, Network
5.) Manager – Legal and Company Secretariat, MoMo PSB COSEC
6.) Specialist – Digital Marketing and Communications, MoMo PSB Commercial

Job Title: Account Partner – EB Sales, Enterprise Business

Job Identification: 3074
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager EBU Sales
Division: Enterprise Business

Job Description

• Increase MTN market share by achieving set target through the acquisition of new accounts as well as development and maintenance of current accounts.
• Account for the fulfilment of the sales process – from lead generation to bill delivery.
• Seek new clients and create more business opportunities daily, from existing clients so as to Increase company revenue.
• Conduct research on potential customers and their disposable income using the data mining system.
• Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department
• Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
• Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
• Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
• Build an in-depth knowledge of the customers’ operating environment, business drivers, ambition, issues, problems and obstacles in order to develop and implement solutions to meet their strategic corporate needs
• Maintain excellent partnership-relationships with customers, based on trust and an in-depth understanding of the customers’ business
• Assist customers in understanding the value proposition and differentiations of the MTN data products and services.
• Ability to liaise with supervisors on discount issues
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Education

• First  Degree in any related discipline
• Fluent in English

Experience:

• 3 – 7 years of experience in an area of specialization; with experience with working with others
• Experience working in a medium  organization

Application Closing Date
24th July, 2023 at 10:59 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager – Core Products and Services, Marketing

Job Identification: 3093
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 3
Reports To: Senior Manager- Core Product and Services
Division: Marketing

Mission

• To position MTN Nigeria at the forefront of technological innovation within the telecom’s sector, through the development and support prepaid/postpaid services that will attract and retain customers, grow ARPU and create new revenue streams with focus on the mass market.
• To develop and introduce of new, market-leading and/or enhanced prepaid/postpaid services in conjunction with 3rd parties where necessary using Agile methodology.

Description

• Grow adoption and conversion on all owned digital platforms: e-Shop.
• Fully integrate quality management processes and their effective deployment on a day-to-day basis.
• Provide performance data to support management decision-making and maintain in-life products and services.
• Conducting product audits/reviews, customer use analysis, competitive analysis of matching products, and feedback into product enhancement.
• Manage product rationalization process of product catalogue.
• Facilitate weekly business reviews and product backlog refinement sessions with development teams and stakeholders, to continually measure, learn, and iterate your product towards meeting objectives.
• Oversee the design, development and implementation of business/operational tools and processes related to product delivery.
• Monitor team performance and take necessary actions when performance does not meet the required standard.

Education

• A First Degree or post-graduate Diploma in Marketing, Accounting, Business Administration or a related discipline
• Training and certification in Project Management /Agile methodology is desirable
• Fluent in English

Experience:

• 6 – 13 years’ experience which includes:
  • 5+ years as a Product Manager/Product owner.
  • Experience working in a medium to large organization
  • Experience in Product Development and Management experience in a Telecommunications/ICT-related environment
  • Experience in Agile Product Management
  • Experience in launching digital platforms and products.

Application Closing Date
24th July, 2023 at 10:59 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Eligible Females and People with Disabilities are encouraged to apply.
• MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
• MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

Job Title: Manager – Campaign Management (Data Devices FBB MoMo and Digital), Marketing

Job Identification: 3111
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 3
Reports To: Senior Manager CVM Commercial & Operations
Division: Marketing

Description

• Provide input and support into defining business requirements for key customer value management (CVM) capability development projects, including campaign management & measurement systems, channel capabilities and integration;
• Drive the implementation of outbound and inbound marketing frameworks.
• Develop key inputs such as eligibility rules, arbitration prioritization, predictive models, offer value, levers, channel capacity, previous activity performance evaluation, customer investment rules, and strategic priorities;
• Manage the campaigns for outbound and inbound customer contact activity, based on the customer contact plan and requirements from Customer value management Base Marketing teams.
• Ensure the effective management of the customer decisioning logic/rules
• Manage the post-activity reports and in-depth performance evaluation to determine how existing decisioning rules can be enhanced to drive increased business benefits
• Prepare the detailed Monthly BTL Plans to be followed by the Campaign Management team. Report progress, risks and issues to be acted upon
• Implement customer contact policies and plans in line with MTN consumer strategies and measure effects and report results to related departments
• Work closely with project managers to ensure that progress is in line with customer value management roadmap, risks or issues are actioned upon timely, provide subject matter expertise where required

Education

• First  Degree in any relevant discipline
• Industry certification(s) and/or post-graduate/professional qualification(s) in a related field (an added advantage)

Experience:

• Experience: 6 – 13 years’ experience which includes:
  • 3-5 years of customer value/lifecycle management experience in general terms with minimum 3 years’ experience in Telecoms (Segments/CVM teams)
  • Manager track record of at least 1 year or above
  • Good knowledge/experience of developing and managing targeted CVM value propositions for the identified opportunities and risks
  • Good knowledge/experience of analyzing the outputs of the activities managed and its development across time to meet the pre-set targets.

Application Closing Date
24th July, 2023 at 10:59 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Eligible Females and People with Disabilities are encouraged to apply.
• MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
• MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

Job Title: Engineer – IP Security Operations, Network

Job Identification: 1485
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager, IP Security Operations
Division: Network

Mission

• To continuously drive MTNN Businesses/Services in achieving it’s set objectives and protect these services from internal and External threats while ensuring Quality of service, Compliance to Security standards, Availability, Confidentiality, Integrity and Ensuring better customer experience.

Description

• Manage and maintain all network security platforms and their associated software, such as  Firewalls, Intrusion Detection/Intrusion Prevention, Load balancers, Anti-Dos, Anti-Spam, Syslog, Remote Access and other security appliances
• Ensure active Management of IPS/IDS, Web Filtering, Application controls, DDOS, Firewall, WAF, VPN, Load balancers and every other Technologies are in line with Security practices.
• Development of scripts for automation of tasks and deployments, using Python, Shell, Ansible or any other network programmability solution.
• Demonstrate subject matter expertise in the areas of IPS, Load balancers, WAF, Anti-DOS, Anti-SPAM, Remote access, NAT, Security Information, Event management, and Next Generation Firewalls with product specific knowledge of Cisco, Juniper, Checkpoint and Fortinet Firewalls.
• Provides technical support for new integration, incident and fault resolution.
•  Experience with Networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, NAT, Access-list, IPSec/SSL VPN, Remote access, IPS and ADC)
• Proactive monitoring and daily health check on network security infrastructure. Ensuring and adhering to security best practices.
• Coordinate and monitor log analysis on all network security nodes, to ensure service availability and security requirements are met.
• Ensure compliance to existing security policies and best practices are adhered to from a network Security Perspective.
• Participates in security infrastructure audit activities and provides evidence as required
• Contribute to the development, maintenance and periodic testing of disaster recovery plans ensuring business continuity for all core services and critical applications
• Ensure proper integration of new network security elements at the regions and acceptance testing
• Ensure proper implementation of change requests/planned activities.
• Monitor performance statistics and generate weekly reports.
• Ensure routine maintenance and housekeeping (records, back-ups etc.) on all network security nodes within the region
• Document network problems and resolutions for future reference.

Education

• First Degree in Computer Science / Engineering, Information Technology / Cybersecurity or Electrical / Electronic Engineering
• Fluent in English

Experience:

• Minimum of Five (5) Years of Network and Information Technology Security Experience.
• In-depth understanding of NAT, VPNs, Application Security, WAF, DNS, Web Security, DDOS, Anti-spam, Access-list, Netflow, IPS/IDS, Log Analysis and Routing over varied platform such as Cisco, Juniper, Checkpoint, Fortinet and F5.
• A minimum of Four (4) years of experience supporting and monitoring network security systems in telecommunication company, managing IPS, Firewalls, Load Balancers, Syslog/SIEM, Remote Access and other critical network security appliances.
• Familiar with scripting languages and/or automation tools (python, ansible, netmiko etc.)
• In-depth knowledge of Cybersecurity, attack methodology and security incident management.
• Good understanding of Risk Management, Security controls and standards.
• Broad experience handling a variety of Network Security operational tools, monitoring, executive dashboard reporting and data analysis

Application Closing Date
24th July, 2023 at 10:59 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager – Legal and Company Secretariat, MoMo PSB COSEC

Job Identification: 3063
Location: Victoria Island, Lagos
Job Schedule: Full time
Job Category: MTN Level 3
Reports To: Head – Legal & Company Secretary
Division: MoMo Payment Service Bank (MoMo PSB)

Mission

• Provide the company with a broad range of legal and advisory services including contract management, monitoring the regulatory landscape, opinion drafting, dispute resolution etc and also support the Company Secretary with Fintech Group requirements and compliance with its approach towards corporate governance.

Description

• Ensure effective implementation of the functional strategy
• Ensure continuous and effective liaison with external solicitors for regular updates, compliance with procedural rules of court, stipulated time limits for actions, etc. to minimize the cost and adverse effect of litigation.
• Review legal cases, petitions, and internal matters requiring legal input or perspective, consult with all relevant parties, advise on case/petition/legal-related matters, provide recommendations on courses of action, and effectively take appropriate and approved action in accordance with the policies of MoMoPSB.
• Draft legal agreements and review all relevant documentation supporting contracts for authenticity and validity, including commercial agreements and documentation of transactions.
• Build and manage a contract template bank as well as a contract repository.
• Conduct pro-active dispute management, including the prevention of litigation, ensuring legal processes and services are effective and efficient in line with defined and approved designs and rules.
• Settle legal issues between MoMoPSB and third parties, assisting in managing liquidations and disputes.
• Develop and oversee the systems that ensure the company complies with all applicable codes, in addition to its legal and statutory requirements.
• Carry out legal (administrative) services work, including liaison and correspondence with external bodies and organizations, and structuring and negotiating commercial transactions.
• Provide adequate support to the Company Secretary with minimum supervision. This will include management of Board and Committee meetings, Executive Committee meetings, filing relevant returns, maintaining statutory books and records, following up with actions from these meetings, etc.
• Responsible for arranging assigned Management Committee meetings and such other meetings as may be required from time to time, keeping track of minutes of meetings, and writing reports.

Education

• Bachelor’s Degree in Law
• Certificate of Call to the Nigerian Bar
• Membership of ICSAN (Institute of Chartered Secretaries and Administrators of Nigeria) would be an added advantage

Experience:

• 6 – 13 years’ experience in Corporate Commercial practice
  • Fintech, Banking or Financial Services experience is mandatory
  • A minimum of 3 years total experience in a company secretarial role required
  • Experience working in a medium organization preferably a multinational or international company
  • Civil/commercial litigation experience
  • Commercial/technical and/or further legal qualification will be an advantage
  • Experience in handling complex negotiations
  • In-depth experience and understanding of the Nigerian regulatory framework and context.

Application Closing Date
24th July, 2023 at 10:59 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Eligible Females and People with Disabilities are encouraged to apply.

Job Title: Specialist – Digital Marketing and Communications, MoMo PSB Commercial

Job Identification: 3064
Location: Victoria Island, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager – Brand and Marketing
Division: MoMo Payment Service Bank (MoMo PSB)

Mission

• Drives and ensures effective Fintech implementation of building strong brand equity and TOMA that can be leveraged for customer acquisition, retention and incremental usage  in line with Fintech communication strategy and also ensures  tactical plans are executed to achieve Fintech acquisitions and revenue targets.

Description

• Develop and execute digital marketing campaigns across multiple channels, including search engine marketing (SEM), social media, email marketing, display advertising, and content marketing.
• Collaborate with internal stakeholders and external vendors to create engaging and effective campaign assets, such as ad copies, landing pages, and visual content.
• Ensure campaigns are launched on schedule and monitor their performance throughout their lifecycle.
• Gather and analyze data from various digital marketing channels to measure campaign effectiveness, identify trends, and generate actionable insights.
• Track key performance indicators (KPIs) such as click-through rates (CTR), conversion rates, return on ad spend (ROAS), and customer acquisition costs (CAC).
• Prepare regular reports and presentations to communicate campaign results, recommendations, and optimizations to the marketing team and relevant stakeholders.
• Continuously optimize campaigns based on data-driven insights, aiming to improve performance and drive better ROI.
• Conduct A/B testing and multivariate testing to refine targeting, messaging, and creative elements.
• Stay up-to-date with industry trends, emerging technologies, and best practices in digital marketing and apply them to enhance campaign performance.
• Collaborate with cross-functional teams, including creative, content, and web development, to align digital marketing initiatives with overall marketing strategies and goals.
• Monitor activities on all MoMo PSB digital touch points, including the MoMo PSB Website (home page and top-level sections) and MoMo brand presence on other social networking sites.
• Assist with developing digital rollout plans and route-to-market strategies for all Master brand initiatives.

Education

• Degree in Marketing, Business or any related discipline or its equivalent.
• Additional certifications in digital marketing are a plus.
• Relevant postgraduate qualifications are an advantage.

Experience:

• 3 – 7 years’ experience, which includes:
  • A minimum of 2 to 3 years’ total experience in Digital Marketing or an allied field is required.
  • Proven experience in implementing and managing digital marketing campaigns, preferably in a data-driven environment.
  • Proficiency in digital marketing platforms such as Google Ads, Facebook Ads Manager, Google Analytics, and email marketing tools.
  • Experience in Fintech, banking, or Mobile Money is preferred.
  • Experience working in a global or multinational enterprise with a good understanding of emerging markets is preferred.
  • Passion for digital marketing and staying up-to-date with industry trends and best practices.

Application Closing Date
24th July, 2023 at 11:59 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Eligible Females and People with Disabilities are encouraged to apply.