Job Vacancies @ Ecobank Nigeria – 5 Positions

Job Title: Officer, Back Office Operations - EDC Fund Management Limited

Job Identification: 1329
Location: Victoria Island, Lagos
Job type: Full-time (On-site)

Job Purpose

• To assist the Asset Management Department in the management of the back office to ensure operational efficiency and avoidance of loss and growth of the business in a profitable and cost-effective manner.
• To be responsible for the entire Asset Management back office Operational processes.

Job Context

• The role implies to be customer minded with abilities to address/escalate issues to the Head of Operations in the affiliate.
• Candidate is expected to constantly be on top of operational issues in the Asset Management space and provide the needed information, reporting.

Key Responsibilities

• Supervises the processing of various requests- subscriptions, redemptions, transfer request, etc.
• Resolving dealing-related enquiries by email and by telephone, supplying information relating to funds’ portfolios, prices, dealing procedures, markets
• Liaising with parties to the fund such as custodians, registrars, auditors
• Processing paperwork for trades and related activity
• Supervises the Maintenance of subscribers’ register and investors files
• Processing dividend/interest payments (if any)
• Ensuring compliance with anti-money laundering procedures
• Rendering of returns to regulators and relevant statutory bodies
• Carry out other duties that may be assigned from time to time.

Experience & Qualifications  

• First Degree in a quantitative field with 3-5 years proven experience in Asset Management space
• Ability to implement procedures to ensure effectiveness and operational efficiency.
• Customer focused & result oriented.
• Good organizational and time management skills are highly desirable.
• Inclusive, flexible, savvy and sensitive to client culture/Customer excellence.
• Professional qualification such as ACA, ACCA is desirable

Skills, Capabilities & Direct attributes:

• Great team spirit and strong communication skills are required, in order to develop and maintain effective working relationships both externally and internally.
• Result driven, excellent team player
• Empathizes and pays attention to details
• Proficiency in the use of Investment Management software applications
• Self-starter who can work on their own with minimal direct supervision
• Adopts a conscientious organized and logical approach to task completion
• Motivated by challenges and positive attitude towards work

Application Closing Date
29th April, 2026; 23:00

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Software Developer

Job Identification: 1324
Location: Victoria Island, Lagos
Job type: Full-time

Job Purpose

• The Role will be responsible Researching, designing, implementing and managing software programs.
• Testing and evaluating new programs. Identifying areas for modification in existing programs and subsequently developing these modifications.
• Writing and implementing efficient code for the entire Ecobank group

Job Context

• The role will work with key stakeholders i.e. developers, Business analyst, Project Managers in actualizing development of solution to meet customer needs.
• The role will implement solution based on documented approach of Ecobank software development standard.

Key Responsibilities

• Get involved in the implementation of the 3-tier domain for Commercial, Corporate and Consumer Banking for the Group
• Participate at all stages of the software development lifecycle as part of a cross-functioning team.
• Be a part of a small, close knit and Agile team working on a wide range of activities to get a new business and products up and running.
• Develop, test, and implement new software programs.
• Independently install, customize, and integrate commercial software packages.
• Work with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.
• Analyse user requirements and convert requirements to design documents.
• Provide comprehensive support to internal customers; achieve resolution to outstanding problems or issues.

Knowledge, Skills and Qualifications
Qualifications:

• Education: University Degree preferably in Computer Science / Electrical Electronics / Mechanical Engineering or its equivalent
• Multi-lingual ability will be an advantage.

Skills & Experience:

• Possess good problem-solving attribute and critical thinking skills.
• Ability to learn various programming language and standards which includes but not limited to JAVA, REST, XQuery, XPATH, XSLT, JMS, Memcached, Oracle Middleware component, Linux, MySQL, JSF and Spring MVC, web components, SQL, other database languages, NoSQL, structured and Unstructured database, PL/SQL
• Basic understanding of Systems Development Life Cycle.
• Communicate effectively and professionally in all forms of communication with internal customers.
• Basic knowledge of software methodologies and design patterns.
• Basic Understanding of Data structure and algorithm
• Experience working with multi-cultural & multi-national environment.
• Availability and willingness to travel to other locations as required.

Application Closing Date
1st May, 2026; 09:48 AM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Sales Officer - Retail, EDCFM

Job Identification: 1327
Location: Victoria Island, Lagos
Job Type: Full-time

Job Purpose

• To aid and support to the Head of Business Development and the Managing Director of the Asset Management Unit in order to grow the Assets Under Management leading to the growth in business and revenue in a profitable and cost-effective manner.
• To understand client investment needs and objectives and identify opportunities for EDC to provide investment solutions to address such investment needs.
• To provide efficient supervision of EDC transactions on all distribution channels (e.g. EGH Branches) and ensure quick resolution of any client queries.
• To efficiently manage the product champion team to ensure AUM and Revenue growth.
• To aggressively pitch for new retail businesses.

Job Context 

• The role requires candidate to be customer centric, and network minded with abilities to address/escalate issues to the Head of Business Development in order to ensure strong customer relationships and superior service quality.
• The incumbent is requested to efficiently manage and provide information on the retail aspect of the business.  Candidate is required to have a strong supervision, team management and presentation skills.
• The incumbent is required to maintain excellent communication with Ecobank Branches to ensure AUM growth.
• The role also comes with the ability to efficiently sell investment solutions and come up with marketing initiatives to grow AUM in the retail space.

Key Responsibilities 

• Attain targeted sales goals and performance targets through effective use of available resources.
• Develop marketing strategy for the retail business and detailed implementation plan for execution.
• Efficiently manage the product champions and branch retail business to ensure constant AUM and revenue growth.
• Ensure quick resolution of client issues from the branches and the retail space to delight clients.
• Identify and undertake specific initiatives to win new business at each prospect.
• Identify, contact and qualify new prospects within the identified market, cold calling and following up marketing leads.
• Develop and execute responses to queries from prospects and clients.
• Co-ordinate one-to-one meetings with prospects.
• Organize and perform demonstrations and/or presentations of the company key product offerings to prospective clients.
• Manage sales opportunities from first call through to closure
• Negotiate and close new business contracts
• Work closely with the various banking group within Ecobank to propose and execute marketing activities and communication
• Take ownership of market intelligence within the market (trends, competition and sale team update)

Knowledge, Skills & Experience
Qualifications:

• Bachelor or Master’s Degree (Minimum)
• SEC licensed

Experience:

• 4-7 years sales/marketing experience with good sales track record, in selling investment products
• Ability to interact and negotiate with the client organization at take basic decisions.
• Sound Knowledge of Investment & Banking sector
•  Product knowledge, ideally across various asset classes.
• Customer focused & results oriented.
• Ability to pull together various resources to sell and deliver customer solutions.
• Good organizational and time management skills are highly desirable.
• Result driven,
• Inclusive, flexible, savvy and sensitive to client culture.

Skills & Capabilities & Personal Attributes:

• Demonstrate excellent client acquisition skills
• Demonstrate excellent leadership skills and team management skills
• Demonstrate a strong ability to ensure quick resolution of client queries and complaints
• Cooperative working style and strong communication skills are required, in order to develop and maintain effective working relationships both externally and internally.
• Strong attention to detail and ability to multi-task in a fast-paced environment
• Ability to communicate clearly and concisely with clients/prospects and internal contacts
• Strong interpersonal skills, team-oriented and self-motivated
• Articulate and energetic self-starter with strong communication and interpersonal skills.
• Highly self-motivated: ability to generate ideas and demonstrate initiative and perseverance.
• Team player with ability to work successfully under own initiative.

Application Closing Date
1st May, 2025, 10:06 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Lead, General Fraud Investigation

Job Identification: 1316
Location: Victoria Island, Lagos
Job type: Full-time

Job Context

• The Team Lead, General Fraud is responsible for the coordination of General Fraud Investigation, giving direction and purpose to Direct reports and ensuring quality investigation reports are produced for Management’s decision.
• To investigate reported General Fraud cases and make appropriate recommendation(s) to management.
• To ensure implementation of all approved recommendations.
• To ensure prompt responses to enquiries from Regulatory authorities, law enforcement and security agencies on issues relating to the bank.
• To follow up on recoveries of stolen funds.

Key Responsibilities
Business and Financial performance:

• Ensuring investigations are conducted with minimal or no extra cost on the Bank.
• Ensuring judicious use of all Bank’s assets at our disposal in the Unit.
• Ensure that bank’s fund is recovered from any necessary investigation cases promptly.
• Defend the bank’s interest in court/mediation sessions as a result of investigated cases.

Customer Excellence:

• Ensuring empathy towards complainants’ complaints.
• Ensuring Ecobank’s RACE – IT culture reflects in all investigation reports.
• Collaborate with other units to ensure quality investigation reports are written.
• Lead and Guide Direct Reports in ensuring quality investigations is achieved on cases assigned.
• Motivate, inspire, coach, and mentor all Direct Reports (Investigation Officers).
• Encourage and foster a congenial working environment to enable the team achieve excellence through teamwork and operational efficiency.
• Be a champion of Ecobank RACE – IT core values in the Region.

Leadership and people management:

• Process, control and operational performance
• Special investigation of high-profile cases requiring technical skills.
• Prepare investigation report of customers’ complaints and reported fraud incidents stating findings,and make appropriate conclusions and recommendation(s).
• Forward report to Management for approval of recommendations.
• Communicate approved recommendation to HR and other relevant departments for implementation.
• Liaising with regulatory authorities especially CBN and NDIC to ensure that there is no adverse effects and sanction on the bank.
• Follow-up on implementation of approved recommendations with relevant departments.
• Prepare summary on all approved investigation reports.
• Review, investigate and respond to all enquiries bank wide from law enforcement agencies and financial institutions.
• Prepare and forward the bank’s response(s) to the enquiries of the relevant regulatory and Law enforcement Agencies/Authorities.
• Identify vulnerabilities and fraud prevention strategies to prevent loss to the bank.
• Ensure prompt responses to all fraud/incident alerts sent from branches, Contact Centre and other external bodies.
• Ensure prompt follow up on issues raised by branches, Contact Centre and other external bodies in incident reports.
• Prepare monthly summary of approved reports for each investigation officer for Manager, Investigation Services’ review.
• Attend and defend the bank’s interest in all court/mediation session that arose from investigated cases.
• Maintain the bank’s NIBSS portal and upload reported fraud cases on the portal.
• Review of investigation reports of subordinates (Senior Investigation Officers and Investigation Officers).
• Mentoring of team members especially on report writing and investigation of difficult and knotty cases.
• Ensuring that investigation activities of direct reports are conducted in a fair and unbiased manner to avoid customers’ aggravation.
• Bank wide training of staff through the preparation and publishing of learning points on cases investigated.

Strategic initiatives:

• Identifying vulnerabilities in the system and ensuring the blockage of such.
• Proffering continuous process improvements for management’s consideration.

Requirements
Experience & Qualifications

• Minimum of 2nd class lower in First Degree/equivalent.
• Professional Qualification is an added advantage
• Fraud investigation experience and suitable qualification

Skills, Capabilities & Personal attributes:

• Excellent verbal and written communication and presentation skills
• People management and team leadership skills
• Unquestionable integrity
• Strong knowledge of banking operations and audit skills
• Strong negotiation and interview skills
• Technology savvy and great data analytical skills

Application Closing Date
24th April, 2026; 18:09

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Member, General Fraud Investigation

Job Identification: 1315
Location: Victoria Island, Lagos
Job type: Full-time

Job Context

• The Investigation Officer is responsible for carrying out investigations into reported cases and complaints, and for making concise recommendations to Management.

Key Responsibilities
Financial:

• Ensure that bank’s fund is recovered from any necessary investigation cases promptly.
• Defend the bank’s interest in court/mediation sessions as a result of investigated cases.

Process:

• Prepare investigation report of customers’ complaints and reported fraud incidents stating findings, conclusions and making appropriate recommendation(s).
• Forward report to Management for approval of recommendations.
• Communicate approved recommendation to HR and other relevant departments for implementation.
• Follow-up on implementation of approved recommendations with relevant departments.
• Prepare summary on all approved investigation reports
• Review, investigate and respond to all enquiries from law enforcement agencies and financial institutions
• Prepare and forward the bank’s response(s) to the enquiries of the relevant regulatory and Law enforcement Agencies/Authorities
• Identify vulnerabilities and fraud prevention strategies to prevent loss to the bank.
• Ensure prompt responses to all fraud/incident alerts sent from branches, Contact Centre and other external bodies.
• Ensure prompt follow up on issues raised by branches, Contact Centre and other external bodies in incident reports.
• Attend and defend the bank’s interest in all court/mediation session that arose from investigated cases.
• Maintain the bank’s NIBSS portal and upload reported fraud cases on the portal.

Requirements
Experience & Qualifications:

• Minimum of 2nd class lower in first degree (MBA, MSC, MA, ML and/or Professional Qualifications is an additional advantage)
• Minimum of 5 year working experience in similar function

Skills, Capabilities & Personal attributes:

• Articulate
• Strong interpersonal skills
• Maintain high level writing skill

Knowledge:

• Strong knowledge of banking operations, audit, products & customer segmentation
• Strong accounting knowledge

Personalities and Attributes:

• Paying attention to details
• Honest, punctual, trustworthy and very hardworking
• Always ready to add value to the system

Application Closing Date
24th April, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online