Job Vacancies @ ipNX Nigeria Limited – 13 Positions

ipNX Nigeria Limited is one of Nigeria’s fastest growing Information and Communications Technology companies. In our business, we connect everything - people, information, and services. We are specialized in network connectivity, and delivery of internet, telephony, television as well as cloud-based software application services to corporate and residential customers.

We are recruiting to fill the following positions below:

Job Title: Service Fulfillment Engineer

Location: Ibadan, Oyo
Employment Type:

Job Summary

• The Service Fulfillment Engineer is responsible for deploying carrier grade and reliable network infrastructure and services for ipNX enterprise customers in accordance with set SLAs.
• Will be responsible for planning, directing and coordinating activities required to fulfil and support network services to enterprise customers. These include the management of existing and development of new network infrastructure and systems, as well as overseeing system & network administration tasks.
• He will also act as the 2nd level contact for customer faults relating to network connectivity & systems by taking ownership of reported customer issues and seeing these problems through to resolution. Your Key support responsibility includes researching, diagnosing, troubleshooting, identifying and implementing solutions to resolve all network connectivity & system issues.

Duties and Responsibilities

• Install, configure, optimize and maintain network connectivity infrastructure & systems for the ipNXn Network as well as for enterprise customers as per agreed set standards and SLAs.
• Safeguard performance, capacity, availability (>99.9%) and quality of the ipNX network by monitoring emerging incidents and initiating preventive actions.
• Recommend areas of improvements, product enhancements incl. new platforms, features and services that meets present and future needs of the voice communications business.

Requirements

• BSC Computer Science / Computer Engineering / IT Related Disciplines (2.1 Upper Credit Minimum)
• At least 2 years experience within the telecoms space as a Network Communications Engineer
• Understanding of Communications Networks. Cisco network certification is required
• Practical Experience with Network Connectivity Devices (Routers & Switches)
• A good grasp of Wireline & Wireless Installations (Fibre & Ethernet Cabling, IP Planning, RF Planning, Network Design, Installation and Maintenance)
• High degree of Microsoft Office Suite competence [Bonus: Visio, MSProject]

Application Closing Date
30th January, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: DevOps Engineer

Location: Lagos

Job Summary

• DevOps Engineer will bridge the gap between software development and IT operations, and to ensure that the development, testing, and deployment of software applications are done in a seamless and efficient manner.
• Also responsible for automating software delivery, managing infrastructure, monitoring performance, and ensuring the overall reliability and security of the software system.
• Their ultimate goal is to enable faster, more frequent and more reliable releases of software products, while maintaining the highest level of quality and security.

Duties and Responsibilities

• Automated deployment and configuration management systems for network devices and servers
• Infrastructure as code templates and scripts
• Continuous integration/continuous delivery (CI/CD) pipelines for software applications and network services
• Monitoring and alerting systems for network and server infrastructure, as well as software applications and services
• Incident management processes and procedures
• Documentation on network and server configurations, application architecture, and deployment processes
• Collaborative culture and processes between network, system, and software engineers.

Requirements

• Bachelor’s degree in Computer or Electronics Engineering, Communications or related field. (2.2/
• Upper Credit Minimum)
• At least 2 years experience within the telecoms space as a DevOps Engineer
• Strong knowledge of software development processes, methodologies, and tools, as well as IT operations and infrastructure management
• Experience with automation tools and frameworks such as Ansible, Terraform, and Jenkins
• Experience with containerization and orchestration technologies such as Docker and Kubernetes
• Experience with cloud computing platforms such as AWS, Azure, or GCP
• Familiarity with networking and network protocols such as TCP/IP, DNS, and DHCP
• Experience with Linux and Windows operating systems
• Knowledge of database technologies such as MySQL, PostgreSQL, or Oracle
• Experience with monitoring and logging tools such as Nagios, Prometheus, and ELK
• Knowledge of security and compliance best practices and tools.

Application Closing Date
30th January, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Application Developer

Location: Lagos

Responsibilities

• Primary responsibility for the development and support of the OSS/BSS platform and its integration with other systems and applications.
• Design, develop, and implement APIs and application modules in support of the OSS/BSS platform and related systems
• Prepare test plan and perform system acceptance testing
• Analyze and troubleshoot issues as part of application support
• Application software configuration, enhancement and adaptation
• Analyze OSS/BSS enhancement requests
• Creates work plans, develops schedules, and develops time and cost estimates for projects
• Creates all System Definition Model (SDM) technical documents: Functional Specs, Design docs, etc.

Requirements

• Minimum 2.1/ Upper Credit Bachelor's Degree in Computer Science, Computer Engineering, or Computer Information Systems or any related field or a combination of related experience and education.
• Hands-on experience with Perl programming, Linux, Postgres RDBMS, and Apache web server required
• Demonstrated experience developing database-driven web applications using PHP, Python, Ruby on Rails, or Java, a plus
• Previous experience with Telco OSS/BSS software.
• Freeside and FreeRadius, a big advantage
• Experience with software development (user experience) using JavaScript including libraries such as JQuery, Angular, React, Vue etc. XML, CSS3.0 (with dynamic, responsive web design with mobile devices), and other related UI technologies (HTML5 etc)
• Good understanding of web application
• development using HTTP REST, software standards, software development life cycle and methodologies
• Knowledge of software development process, quality control, and impact assessment
• Demonstrated knowledge in mobile platforms, internet technologies and user interface
• Experience working in a multi-platform (LINUX, Mac-OS and Windows) environment.
• Experience working with version control systems (Subversion, Git).

Application Closing Date
30th January, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Head, Product Management (Retail)

Location: Lagos

Job Description

• The Head, Product Management is responsible for setting product vision and strategy, and also working closely with Sales, Engineering, Marketing and CEA to achieve target revenue and deliver customer satisfaction on products.

Duties and Responsibilities

• Oversee the development of product marketing strategies and end-to-end implementation in line with set objectives.
• Align product design and development processes with business objectives, market strategy and profitability goals. Manage product launch throughout sales and distribution channels.
• Serve as the internal and external evangelist for the Product Management discipline, proving its value to the organization through faultless project definition and delivery and by continuously driving product management best practices that positively impact product line revenues.
• Initiate product drive for increase in market share and diversification.
• Design new products in support of specific programs and strategic objectives, tailored to the unique coverage needs of the program. Coordinate efforts with the business units and program administrators.
• Anticipate client’s product needs and provide proactive solutions to meet the demands of several customers.
• Develop business cases for new products based on opportunities/ constraints/ elements (e.g. features).
• Build new products based on operational readiness.
• Help the business in launching new product categories.
• Consult with business partners to perform feasibility (e.g., capacity, expertise, infrastructure, etc.) and financial assessments (e.g., at-risk investment, sales forecast, breakeven point, longer-term horizon for ROI, etc.) for new products.
• Identify new businesses segments and pockets of selection currently under serviced by the business.
• Develop high-impact sales tools such as white papers, presentations, case studies, business cases, to help improve sales win rates.
• Responsible for advancing product research and insights for approval prior to distribution to user groups.

Requirements

• A Bachelor's Degree in Engineering, Computer Science, or an equivalent (2.2 / Upper Credit Minimum)
• Minimum of 5 years track record of bringing new products to market within a Retail environment that meet the highest standards of delivery and quality
• At least 5 years plus product development, market and industry experience in a supervisory capacity
• MBA or Master’s degree in engineering, Management, or Technology is an added advantage
• Experience working in the Telecommunications industry with a track record of technical achievement and P&L improvement
• Knowledge of principles and methods for showing, promoting, and selling products or services
• Knowledge and understanding of the Nigerian and global Information Technology Industry especially Telecommunications.

Application Closing Date
30th January, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Corporate Social Responsibility Officer

Location: Lagos

Description 

• The Corporate Social Responsibility Officer is to work with the Group Executive Director HR & Corporate Services for the creation and implementation of the organization’s social responsibility objectives as well as designing and developing the strategies that support ipNX’s CSR goals.
• The CSR Officer would be involved in researching, generating ideas, formulating policies, constructing comprehensive plans, establishing links with partner organizations, and implementing, managing, and overseeing a variety of activities and projects aimed at improving the environment and local communities.
• The officer will also manage CSR budgets and ensure compliance with relevant regulations and industry standards.

Duties and Responsibilities

• Support the design and execution of CSR strategies and programs aligned with the company’s goals.
• Identify and develop new CSR opportunities and partnerships.
• Assist in coordinating CSR events and initiatives, including community outreach programs.
• Communicate the company’s CSR objectives and policies internally and externally.
• Build and maintain relationships with partner organizations, public institutions, and community leaders.
• Write and edit communications, including presentations, scripts, articles, and reports.
• Collaborate with the Corporate Communications team to create awareness of CSR initiatives.
• Staying abreast of relevant research and trends in the areas of focus and promoting best practices.
• Develop and manage the CSR budget, ensuring effective allocation and utilization of funds.
• Monitor project expenses and prepare financial reports related to CSR initiatives.

Requirements

• A Bachelor’s or Master’s Degree in a relevant field such as Marketing, Mass Communication, Public Relations and Business Administration, or social sciences. (2.1/ Upper Credit Minimum)
• 2–3 years of experience in CSR, community development, or a related field.
• Strong analytical and problem-solving skills.
• Proven experience working with public institutions, NGOs, or government agencies.
• Strong written and verbal communication skills.
• Familiarity with CSR trends, standards, and frameworks (e.g., SDGs).
• Proficiency in Microsoft Office Suite and familiarity with project management tools.

Application Closing Date
30th January, 2025.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Head, Technical Operations

Location: Lagos

Description 

• The Head of Technical will work with the DCEO to articulate and execute long-term technical strategy for the business division, including network design, optimization, security, service delivery and program management.
• S/He is responsible for developing the capabilities of the technical team.

Duties and Responsibilities

• Responsible for the 24x7 operation and availability of the technical infrastructure
• Manages the Division’s IT infrastructure services team; setting goals, prioritizing projects, communicating with stakeholders and overseeing budgets
• Defines the overall mission of the infrastructure services team
• Direct operational support for network operations and technical assistance centre
• Develop IT strategies and vision and articulate them to team members and other stakeholders
• Enable a highly scalable, fault-tolerant platform for corporate clients adhering to best practices to ensure optimal performance and achievement of customer SLAs
• Maintain knowledge of infrastructure/architecture standards and practices
• Support the delivery of connectivity products and services to the corporate customers
• Responsible for overall management of technical operations for the Division which includes setting strategic direction and objectives
• Establish, maintain, and drive continuous delivery of a technology and support roadmap that significantly elevate, drive, and transform the business of customers
• Provide infrastructure architecture support for internal technical operations and the Project Management Office.

Requirements

• Bachelor's Degree with specialization in Computer Science, Information Technology, Engineering, or a closely related field (2.2/Upper Credit Minimum)
• Master’s Degree in Engineering, MBA or its equivalent preferred
• ITIL (Information Technology Infrastructure Library and(PMP) Project Management Professional certification desirable
• Network Optimization skill
• At least fifteen (15) years of demonstrable experience in the network and infrastructure operations space
• 10years of experience as a technical operations manager or lead
• Application Virtualization such as Oracle, Citrix, etc.

Application Closing Date
30th January, 2025.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Marketing Communications Business Partner

Location: Lagos
Employment Type: Full-time

Job Summary

• We are seeking a marketing communications Business Partner to Join our Lagos Team.
• As a Marketing Communications Business Partner within our Group Marketing Team, you play a pivotal role in driving the marketing efforts for our retail division.
• You will collaborate closely with the Group Marketing Team to align brand and marketing strategies, yet your primary focus will be tailoring campaigns and initiatives to suit the unique needs and objectives of the retail division.
• Reporting directly to the Group Head, Marketing and Corporate Communications, you will ensure the conceptualization, development, and execution of the retail division’s holistic and tactical marketing plans as fits under the Masterbrand and group marketing agenda.
• You will be accountable for providing support for the division’s market research, competitor analysis, product positioning, customer acquisition and retention, and customer experience strategies.
• This role is for a strategic and creative thinker who can balance autonomy with teamwork in achieving marketing success.

Responsibilities

• Develop comprehensive marketing strategies aligned with business objectives.
• Conduct market research and analyze industry trends to identify opportunities for growth and differentiation.
• Create targeted campaigns across various channels to promote products, services, and brand awareness.
• Monitor and analyze campaign performance metrics to optimize strategies for maximum effectiveness.
• Deliver on the Retail Division’s Marketing objectives
• Work with Group Marketing to align Brand Architecture
• Uphold and enhance the company's brand identity across all communication channels.
• Align brand messaging and ensure consistency with brand manual.
• Lead the development of marketing collateral for the division including presentations, brochures, banners, etc.
• Build and maintain relationships with key stakeholders, including customers, partners, and employees.
• Coordinate events, sponsorships, and community outreach programs to enhance brand visibility and reputation.
• Respond to inquiries and feedback from stakeholders in a timely and professional manner
• Support with generating engaging content for various platforms, including website, social media, and email newsletters.
• Collaborate with internal teams to gather information and insights for content creation.
• Ensure content is accurate, relevant, and aligned with brand guidelines.
• Support the group marketing team to improve and achieve set individual and organizational goals.
• Support CEA with creative communication to stakeholders as aligned with brand tone of voice.
• Keep track of net promoter score as well as other customer experience metrics including acquisition and churn rate.
• Translate group brand promise to stakeholder division and escalate when threatened.
• Track mentions and alerts across all channels to ensure the brand reputation is optimal and protected.
• Execute crisis management at stakeholder division level and ensure strict compliance.

Requirements and Qualifications

• BA/B.Sc./HND in Advertising, Mass Communications, Public Relations, Journalism and Marketing or related field (2.2/Upper Credit Minimum)
• 3+ years of experience in marketing, preferably within the telecommunications/technology sector or advertising agency.
• Experience working within a group marketing structure.
• Excellent written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively.
• Understanding of marketing principles, branding strategies, and communication techniques.
• Ability to execute marketing strategies across ATL and BTL channels.
• Strong understanding of content marketing to support sales and customer experience.
• An eye for emerging consumer trends and identifying threats in competitive marketing.
• Data-driven mindset and an understanding of key marketing metrics in measuring success.
• Experience developing marketing reports to showcase KPI achievements leveraging such tools as Excel, PowerPoint, etc.

Application Closing Date
30th December, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Service Fulfillment Engineer

Locations: Ibadan, Oyo and Port Harcourt, Rivers

Job Summary

• The Service Fulfillment Engineer is responsible for deploying carrier grade and reliable network infrastructure and services for ipNX enterprise customers in accordance with set SLAs.
• Will be responsible for planning, directing and coordinating activities required to fulfil and support network services to enterprise customers.
• These include the management of existing and development of new network infrastructure and systems, as well as overseeing system & network administration tasks.
• He will also act as the 2nd level contact for customer faults relating to network connectivity & systems by taking ownership of reported customer issues and seeing these problems through to resolution.
• Your Key support responsibility includes researching, diagnosing, troubleshooting, identifying and implementing solutions to resolve all network connectivity & system issues.

Duties and Responsibilities

• Install, configure, optimize and maintain network connectivity infrastructure & systems for the ipNX network as well as for enterprise customers as per agreed set standards and SLAs.
• Safeguard performance, capacity, availability (>99.9%) and quality of the ipNX network by monitoring emerging
• incidents and initiating preventive actions.
• Recommend areas of improvements, product enhancements incl. new platforms, features and services that meets present and future needs of the voice communications business.

Requirements

• BSc in Computer Science / Computer Engineering / IT Related Disciplines (2.1 Upper Credit Minimum)
• At least 2 years experience within the telecoms space as a Network Communications Engineer
• Understanding of Communications Networks. Cisco network certification is required
• Practical Experience with Network Connectivity Devices (Routers & Switches)
• A good grasp of Wireline & Wireless Installations (Fibre & Ethernet Cabling, IP Planning, RF Planning, Network Design, Installation and Maintenance)
• High degree of Microsoft Office Suite competence [Bonus: Visio, MSProject].

Application Closing Date
30th December, 2024.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: mahanor@ipnxnigeria.net using the Job Title and Location as the subject of the mail.

Job Title: Business Development Manager

Locations: Abuja (FCT) and Ibadan, Oyo

Job Description

• The Business Development Manager will maintain and grow the business and client base on an ongoing and project basis, will create and maintain relationships with existing and potential clients, develop strategic solutions and plans that best fit the business needs within the Lagos Island. Build and maintain productive business relationships with key decision makers to understand the Customers’ strategic direction and and identify opportunities.
• Focus on growing and developing existing clients, by exploring and driving Business opportunities that will give ipNX a larger share of the Customers’ wallets.

Requirements

• A Bachelor’s Degree in Sales, Business Management, Communications, Marketing, Customer Relationship Management, Business Administration or any other related field (2.2/Upper Credit)
• At least 5 years of Key Account Management experience
• 5 - 7 Years’ experience in managing strategic Accounts
• Proven experience of driving opportunities through to revenue
• Strong commercial acumen both in terms of managing pipeline and challenging/coaching teams through the sales process
• Ability to penetrate accounts and meet with stakeholders within accounts/sectors
• Capability to be a structured thinker with a strong analytical approach.
• Excellent research, problem solving, and analytical skills, including excellent PowerPoint and Excel capabilities, with impeccable analytical and business judgment
• Understanding local dynamics of the region
• Ability to bring intel that will lead to increased sales
• An expert understanding of best practice account management with the ability to implement both strategic and tactical initiatives
• Creative, upbeat and innovative and be able to effectively communicate key business messages to a diverse audience
• A proven track record in business development and client relationship management in a highly competitive, Business to Business (B 2B) environment.

Application Closing Date
30th December, 2024.

Method of Application
Interested and qualified candidates should send their CV to: mahanor@ipnxnigeria.net using the Job Position and Location as the subject of the mail.

Job Title: Team Lead, Quality Assurance /  Quality Control (QA / QC) Fiber Operations

Location: Lagos

Job Description

• The Team Lead is required to manage the following; Spot Checks and Reporting of Outside Plant Fiber Activities, Milestone and Final Acceptance Testing Escalations and Enforcement of Quality, As Built Documentation as well as maintain and update standards and specification documentation for training purposes.
• The job involves ensuring high levels of customer satisfaction and operational excellence during all levels of engagements with customers and stakeholders, proactively providing support and input when required.

Responsibilities

• Quality Assurance And Compliance on all Outside Plant Deployments and Operations
• Periodic Audit and Verification of As Maintained Information and Records
• Updating and Maintaining Standards and Specifications Documentation
• Updating and Maintaining Training Documentation
• Weekly, Monthly and Quarterly Reporting on Performance Indices as required in the Infrastructure Quality Unit
• Build and maintain a healthy relationship with customers and stakeholders
• Drive internal and external training initiatives for team members.

Requirements

• B.Eng Electrical Engineering, Computer Science, Computer Engineering, ICT and related courses. (2.2/Upper Credit Minimum)
• 3 years experience in Turnkey Fiber Deployment and Civil Works standards and specifications
• CFOT is an added advantage
• Good Knowledge of Fiber Turnkey Deployments and Civil Works and Materials standards
• Conversant with Microsoft Office Tools, AutoCAD/Visio, A good knowledge of GIS will be an added advantage
• Excellent Communication and Presentation Skills.

Application Closing Date
30th January, 2025.

How to Apply
Interested and qualified candidates should send their CV to: mahanor@ipnxnigeria.net using the Job Position and Location as the subject of the mail.

Job Title: Network Support Engineer

Location: Lagos

Job Description

• Provide first level off-site technical support for all ipNX services: Voice, Data connectivity, Internet services, Wimax services etc.
• To consistently provide a high level of excellent customer service and support, ensuring customer satisfaction.

Duties and Responsibilities

• Manage Service request life-cycle: receive, log and take ownership of all general Service Requests and progress to resolution.
• Monitor and escalate based on SLAs, coordinate with other teams as may be necessary to resolve customer issues within the contracted SLAs.
• Proactively monitor all ipNX owned & installed network elements in corporate customers’ premises.
• Ensure daily updates of all complaints not closed (open tickets) by following up with person(s), units and organizations responsible.
• Produce periodic error-free service reports in order to inform both management and external clients of service levels achieved and areas of service improvement required.
• Prepare daily incidence summary reports.

Requirements

• B.Sc / B.Eng in Computer Science, Computer Engineering / Electrical-Electronics engineering (2.2/Upper Credit at minimum).
• CCNA , CCNP (Desired)
• Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
• Excellent business communication skills both verbal and written.
• A hands on experience with the following is a must: IP Routing, MPLS, QOS, VPN.
• Knowledge and experience with network security (IPSec Firewalls) is desirable.
• Experience with Wireless Point-to-Point and Point-to-Multipoint technologies is desirable.

Application Closing Date
30th January, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Development Manager

Location: Abuja (FCT)

Job Description

• The Business Development Manager will maintain and grow the business and client base on an ongoing and project basis, will create and maintain relationships with existing and potential clients, develop strategic solutions and plans that best fit the business needs within the Lagos Island.
• Build and maintain productive business relationships with key decision makers to understand the Customers’ strategic direction and and identify opportunities.
• Focus on growing and developing existing clients, by exploring and driving Business opportunities that will give ipNX a larger share of the Customers’ wallets.

Requirements

• A Bachelor’s Degree in Sales, Business Management, Communications, Marketing, Customer Relationship Management, Business Administration or any other related field (2.2/Upper Credit)
• At least 5 years of Key Account Management experience
• 5 - 7 Years’ experience in managing strategic Accounts
• Proven experience of driving opportunities through to revenue
• Strong commercial acumen both in terms of managing pipeline and challenging/coaching teams through the sales process
• Ability to penetrate accounts and meet with stakeholders within accounts/sectors
• Capability to be a structured thinker with a strong analytical approach.
• Excellent research, problem solving, and analytical skills, including excellent PowerPoint and Excel capabilities, with impeccable analytical and business judgment
• Understanding local dynamics of the region
• Ability to bring intel that will lead to increased sales
• An expert understanding of best practice account management with the ability to implement both strategic and tactical initiatives
• Creative, upbeat and innovative and be able to effectively communicate key business messages to a diverse audience
• A proven track record in business development and client relationship management in a highly competitive, Business to Business (B 2B) environment.

Application Closing Date
30th January, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Intern (2024 Batch C Corp Member)

Locations: Abuja (FCT), Lagos and Rivers
Employment Type: NYSC

Minimum Requirements

• NYSC interns (2024 Batch C Stream 1)
• CGPA 2.50 minimum: B.Sc (2.1 minimum / HND upper credit minimum)
• WAEC (minimum 6B's & C's)
• Tech Savvy
• Customer Focus
• Drive Results.

Salary

• Competitive stipend (N80,000 monthly), mentorship, career development, etc.

Application Closing Date
31st December, 2024.

How to Apply
Interested and qualified corp members should send their CV and Cover Letter to: resume@ipnxnigeria.net using the Job Position and Location as the subject of the mail.