Paga is a licensed financial services company and a leading payments company in Nigeria with a massive transformative purpose – to make it simple for one billion people to access and use money. It was founded on the simple belief that the ubiquity of mobile phones can be leveraged in building an ecosystem that enables people to digitally send and receive money and creating simple financial access for everyone.

We are recruiting to fill the following positions below:

1.) Internal Audit Associate
2.) Internal / IT Audit Senior Associate
3.) Head, Operations & Admin
4.) Head, Internal Control & Compliance
5.) Head, Finance Administration & MIS

Job Title: Internal Audit Associate

Location: Yaba, Lagos
Employment Type: Full Time
Department: Internal Audit

About the Role

• Reporting to the Internal Audit Manager, the Internal Audit Associate will be responsible for supporting the internal audit team to build internal auditing systems and ensuring their correct application within the company.
• They will also provide the support necessary to ensure that the organisation is compliant with current legislation and best practices.

Responsibilities

• Conduct risk assessments and regularly monitor business/regulatory environment for emerging risks to business operations.
• Document the scope of internal audit engagements and collaborate on developing annual audit plans.
• Implement Enterprise Risk-Based audit plan.
• Obtain, analyse and evaluate necessary support documents, previous reports, data, flowcharts etc. to support audit findings.
• Benchmark internal processes against regulatory guidelines and operational best practices and document recommendations on observed weaknesses.
• Provide reasonable assurance on entity’s operational effectiveness through operational/process reviews.
• Review internal control over entity’s financial reporting processes.
• Prepare and present reports that reflect audit’s results.
• Conduct follow up audits and remediation tracking to monitor audit management’s responses to issues identified.
• Ensure continuous knowledge development regarding industry developments, emergent regulations, global best practices, tools, techniques, and performance standards.

Skills & Qualifications

• B.Sc. in any discipline
• Proven working experience as Internal Auditor, minimum of 3 years post NYSC.
• Relevant professional qualifications (ACA, ACCA, CIA, CFE)
• Familiarity with the Fintech/Financial Services regulatory environment is a key requirement.
• Advanced computer skills on MS Office, accounting software and databases
• Ability to manipulate large amounts of data and to compile detailed reports.
• Knowledge of structured relational database reviews using SQL is a plus.
• Proven knowledge of auditing standards and procedures, laws, rules and regulations
• High attention to detail and excellent analytical skills
• Sound independent judgement.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Internal / IT Audit Senior Associate

Location: Yaba, Lagos
Employment Type: Full Time
Department: Internal Audit

About the Role

• Reporting to the Internal Audit Manager, the Internal/IT Audit Senior Associate will be responsible for supporting the internal audit team to build internal auditing systems and ensuring their correct application within the company.
• They will also provide the support necessary to ensure that the organisation is compliant with current legislation and best practices.

Responsibilities

• Review enterprise processes to identify scope for IT audit procedures such as test of automated control, data analysis and other audit procedures to address IT operational and financial risks.
• Prepare and communicate IT Audit Plan, budget, and timelines to the Audit Manager.
• Perform fieldwork and audit procedures such as IT risk assessment, test of automated / application controls, test of general IT Controls, interface controls and test of system-generated reports, risk mitigation procedures and reporting preparation.
• Identify and evaluate IT risks and impacts associated with identified issues and prepare remediation plans.
• Communicate engagement issues and findings to team lead and management.
• Prepare written reports on findings and recommendations from engagement work.
• Obtain, analyse and evaluate necessary support documents, previous reports, data, flowcharts etc. to support audit findings.
• Benchmark internal processes against regulatory guidelines and operational best practices and document recommendations on observed weaknesses.
• Conduct follow up audits and remediation tracking to monitor audit management’s responses to issues identified.
• Ensure continuous knowledge development regarding industry developments, emergent regulations, global best practices, tools, techniques and performance standards.

SKILLS & Qualifications

• BSc. in any discipline
• Proven working experience as an IT Auditor, minimum of 4-5 years post NYSC.
• Must be a chartered accountant ACA, ACCA or CIA desirable.
• Relevant professional qualifications in IT audit/security (Any of CCAK, CCSP, CISA, CEH, COMPTIA Security +, ISO 27001 lead auditor certifications is desirable)
• Must be familiar with the Payment/cards/Financial Services IT regulatory requirements (PCI-DSS, Business Continuity Planning, ISO 27001, Data Protection)
• Proven experience reviewing relational databases using structured query language (SQL) is a must.
• Experience conducting audits IT assets hosted in the cloud environment.
• Proven knowledge of auditing standards and procedures, laws, rules and regulations
• High attention to detail and excellent analytical skills
• Sound independent judgement.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Head, Operations & Admin

Location: Lagos
Job type: Full-time

Role Summary

• The Head of Operations is responsible for organizing and overseeing the daily operations of the company; designing policies, overseeing customer service channels and implementing technology solutions. The candidate should be a responsible leader with an analytical and strategic mind and have a broad knowledge of the business. The Head of Operations is responsible for productivity and compliance of regulatory policies and guidelines.
• The ideal candidate for this role will have clearly demonstrated strong leadership skills, results orientation and be able to interpret the corporate vision into growth strategies and profitable operations.

Responsibilities

• Lead, oversee and manage all areas of the organization’s day-to-day operations to ensure KPIs are achieved; build comprehensive and SMART goals for performance and growth.
• Funding and managing the MFB’s liquidity position to maximize earnings on surplus liquidity within specified risk limits.
• Managing relationships with target customers for funding products to maximize returns on investment opportunities opened to the bank.
• Coordinate the activities of the operations officers and cashiers.
• Lead general services & corporate affairs.
• Build public and community relationships.
• Enable a thriving work environment, building and leading a highly motivated and high-performance team
• Design business strategy with other members of the executive team.
• Design and implement policies, processes and standards that align with overall strategy and targeted culture of the organization.
• Ensure organizational quality through review, update, implementation and adherence to agreed policies, procedures and manuals.
• Participate in ensuring compliance and adherence to statutory and regulatory requirements as well as continuous update of processes, policies and procedures.
• Responsible for effectiveness and efficiency of the branches, team development, team morale.
• Design and implement microfinance code of conduct at the various levels in operations.
• Develop strategies to minimize customer complaints and suggest ways of managing the public image of the Company.
• Liaise with the Financial Controller to ensure timely preparations of annual budget, quarterly budget review, forecasts and business plans.
• Develop business relationships with potential customers as well as existing customers with the view to strengthening the Company’s customer relationship base.
• Appraise the operational system in place and monitor the implementation of the company’s operation manuals, making appropriate recommendations regarding the need for change.
• Coordinate customer service operations and ensure customer retention.
• Oversee and manage the assets of MMFB.
• Provide strategic input and direction for the development of performance targets, including continuous monitoring to ensure achievement of set targets.
• Manage and maintain relationships with the CBN, other regulatory agencies and strategic stakeholders (internal and external).
• Initiate and support the development of a healthy internal culture that retains key employees and encourages their professional development.
• Any other duties and responsibilities which may be required from time to meet the objectives of MMFB.

Qualifications, Skills & Competencies

• A Degree in Banking, the Sciences/Engineering, Business Administration, Finance/Accounting, or any other related field.
• Minimum of 5 years senior management experience within the financial services industry, including Proven extensive and relevant operations management experience.
• Must have undergone the Microfinance Certification Programme and obtained a Certificate in Microfinance Banking issued by the Chartered Institute of Bankers of Nigeria (CIBN).
• Excellent problem-solving skills; analytical and structured in his/her thinking.
• Strong leadership and relationship-building skills.
• Familiarity with all business functions including HR, Finance, Supply chain, IT, Regulatory and Compliance.
• Communication skills – verbal, non-verbal and written.
• Self-starter and very organized, with strong attention to detail.
• Extremely versatile, dedicated to efficient productivity and able to work efficiently and effectively across multiple teams.
• A thorough understanding of microfinance performance metrics/indicators and the ability to interpret and process operations data.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Head, Internal Control & Compliance

Location: Yaba, Lagos
Job type: Full-time
Reports to The Board of Directors

Role Summary

• The Head of Internal Audit and Controls plays a critical role in delivering the organization’s strategic objectives by objectively assessing the adequacy and effectiveness of governance and management of risks, giving an evidence-based opinion on all aspects of governance, risk management, and compliance.
• The role is responsible for ensuring compliance with relevant laws and policies. The candidate must review and update all the business processes, evaluate the efficiency of the risk management processes; protect the organization against fraud and theft of its assets, and make recommendations on how to improve processes and procedures. Evaluate internal control and make recommendations on how to improve
• The ideal candidate for this role will have demonstrated strong leadership skills, be results-oriented, and be able to interpret the corporate vision into growth strategies and profitable operations.

Responsibilities

• Lead, oversee, and manage all areas of the Internal Control/Audit department’s day-to-day operations to ensure KPIs are achieved; and build comprehensive and SMART goals for performance and growth.
• Review of operations to ensure compliance with policies and procedures as set by the Board as well as regulatory requirements.
• Evaluate operations or programs to ascertain whether results are consistent with established objectives and goals and whether the operations and programs are being carried out as planned.
• Perform consulting and advisory services related to governance, risk management, and control as appropriate for the organization.
• Investigate deviations and irregularities.
• Report periodically to the Managing Director and Board, on the internal control and audit activity’s purpose, authority, responsibility, and performance relative to its plan
• Design and prepare an Audit Plan by applying a risk-based approach to ensure the organization complies with internal regulations and policies and established protocols.
• Develop and maintain the internal control and audit procedures to ensure that best practice is taken into account and that the established controls audits address specific areas of risk management.
• Undertake the approved internal audit plan in line with agreed procedures.
• Assess the suitability of current internal controls, making suggestions for improvements where needed.
• Prepare reports of audit findings and make recommendations to the business.
• Liaise with internal advisors and examines documentation, including reports, statements, records, and memos to gather information.
• Completes standard paperwork and questionnaires to confirm internal controls.
• Analyses audit results for adequate and effective “corrective actions” for management to improve.
• Evaluate financial documents for accuracy and compliance with federal regulations.
• Coordinate with functional teams for necessary training to the staff for the purpose of improving control adherence.
• Establish and develop relations with senior management and external partners and stakeholders.
• Any other duties and responsibilities which may be required to meet the objectives of MMFB.

Qualifications, Skills & Competencies

• A Degree in any other related field
• Relevant professional qualifications, e.g. ACA, ACCA, CISA, CIA.
• Minimum of 5 years senior management experience within the financial services industry, including Proven extensive and relevant operations management experience.
• Will be required to obtain a Certificate in Microfinance Banking issued by the Chartered Institute of Bankers of Nigeria (CIBN).
• Critical understanding in the establishment and operation of internal control mechanisms.
• Excellent problem-solving skills; analytical and structured in his/her thinking.
• Knowledge of data analytics, reporting and financial planning.
• Communication skills – verbal, non-verbal and written.
• Self-starter and very organized, with strong attention to detail.
• Extremely versatile, dedicated to efficient productivity and able to work efficiently and effectively across multiple teams.
• Must be up to date on industry rules, policies and guidelines and ensure compliance.
• A thorough understanding of microfinance performance metrics/indicators and the ability to interpret and process operations data.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Moniepoint Incorporated is a global business payments and banking platform and recently became QED Investors’ first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale.

We are recruiting to fill the following positions below:

1.) Treasury Administrator
2.) Database Administrator
3.) System Administrator
4.) Business Relationship Manager
5.) Field Verification Officer
6.) Business Operations Manager (Monnify Payment Gateway)
7.) Technical Support Engineer
8.) Graphics Designer
9.) Copywriter
10.) Content Writer

Job Title: Treasury Administrator

Location: Remote
Employment Type: Full-time

Job Summary 

• We require an excellent candidate who is result-driven, prioritizes integrity and possesses strong leadership  potential.
• The Treasury Administrator will be working with large data, perform multiple tasks and submit reports regularly to his/her supervisor.
• It is expected that the Treasury Administartor would have a firm understanding of accounting, financial practices and regulations and exhibit high-level proficiency in using computers and applications as well as possess excellent communication skills.
• This position has the potential for further career development and interesting and satisfying professional challenges and benefits.

Job Responsibilities 

• Assist the Treasurer in establishing and maintaining systems and procedures to monitor and measure compliance with all liquidity metrics.
• Assist the Treasurer in modeling and reporting the outcomes of each measure of liquidity risk to under set policies and procedures.
• Daily, weekly, monthly, quarterly, and annual reporting on current and historical compliance or non-compliance with limits and guidelines with appropriate commentary.
• Give prompt attention to breaches of limits and guidelines
• Assist in the budget and balance sheet forecasting process.
• Assist with the development of the bank’s funding plan, including modeling alternative funding strategies.
• Understand and support the Treasurer in the FTP computation and advise ALCO on the necessary FTP changes. Ensure fairness in the adopted methodologies.
• Prepare and submit daily ALM and monthly ALCO reports, including comprehensive commentary to ALCO.
• Ensure the creation and maintenance of records for audit purposes and ensure processes are in line with internal policies.
• Support the Treasury team in the execution of ALCO responsibilities and strategies, conduct and review balance sheet metrics including but not limited to pipeline analysis, and assessing funding requirements.
• Collate information to support the Treasurer in drafting presentations for ALCO.
• Ensure that all business units and support functions manage their ALM responsibilities effectively.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

What to expect in the hiring process

• A preliminary phone call with the recruiter
• A technical interview with the Hiring Manager
• A behavioral and technical interview with a member of the Executive team
• All interview stages are Virtual.

Job Title: Database Administrator

Location: Remote
Employment Type: Full-time

Job Purpose

• We are looking for an experienced Database Administrator to join our team!
• As a Database Administrator at our company, you will be responsible for designing, testing, planning, implementing, protecting, operating, managing and maintaining our company’s databases.
• You will provide technical support to other team members and evaluate new database solutions and technologies, the goal is to provide a seamless flow of information throughout the company.

What you’ll get to do

• Create, monitor and maintain the company’s databases
• Diagnose and resolve problems quickly
• Proactively and regularly make recommendations for system improvements
• Implement and manage company data management policies
• Managing database access and permissions.
• Ensuring that databases meet users’ requirements.
• Liaise with programmers, applications/operational staff, IT project managers and other technical staff.
• Reviewing and managing database security, integrity and backup procedures and performance tuning.
• Devising and implementing processes for resolving faults and data loss.
• Writing disaster recovery plans.
• Archiving data.
• Replicating data for disaster recovery

To succeed in this role, we think you should have

• Bachelor’s Degree in Computer Science or a related information technology field
• 3-5 years of experience as a Database Administrator or similar role
• Extensive knowledge of database technology, networks and server operating systems and hardware.
• Extensive experience in administering, managing and tuning databases
• Good understanding of data and schema standards and concepts
• Good understanding of database design, implementation, troubleshooting and maintenance
• Expertise in SQL and hands-on experience with MySQL, Cloud Spanner, BigTable and Clickhouse or other DBMS
• Meticulous attention to detail
• Critical thinking and problem-solving skills
• Ability to work independently and as part of a team.

What we can offer you

• Culture – We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation – You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

What to expect in the hiring process

• A technical interview with the Hiring Manager
• A behavioural and technical interview with a member of the Executive team.

Job Title: System Administrator

Location: Lagos
Employment Type: Full-time

Job Summary

• As a System administrator, you will be responsible for the maintenance, configuration, and reliable operation of computer systems and servers.
• You will install hardware and software, and participate in research and development to continuously improve and keep up with the IT business needs of the organization.
• As a system administrator, you will also actively resolve problems and issues with computer and server systems to limit work disruptions within the company.

Principal Duties and Responsibilities

• Responsible for the maintenance, configuration, and reliable operation of computer systems and networking routers, switches and access points
• Upgrading, installing, and configuring application software and computer hardware.
• Develop and implement automation scripts using tools like Ansible.
• Troubleshooting system errors
• Providing technical support to employees in a timely manner with limited disruptions.
• Creating and managing user accounts, workstations and system permissions.
• Ensure systems are secure and protected from breach or viruses.
• Create documentations for staff to follow.
• Work collaboratively in a team environment.

Qualifications, Competencies & Skills Required

• A Degree / Diploma in Computer Science, Engineering or related field.
• 3 years experience in a system administrator role.
• Proven ability to write and maintain automation scripts using scripting languages like Python, PowerShell, Bash, etc.
• Familiarity with configuration management tools like Ansible, Puppet, Chef, etc.
• Strong knowledge of systems and networking software, hardware, and networking protocols
• Hands-on experience with various operating systems & platforms (Android, Windows, Linux, and Mac systems).
• Ability to create scripts in any scripting language and working with automation tools
• Excellent problem-solving and communication skills.
• You possess good analytical & debugging skills.
• Good communication skills and the ability to collaborate effectively with team members.

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation – You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

What to expect in the hiring process

• A technical interview with a member of the Infrastructure team.
• A behavioral and technical interview with a member of the Executive team.
• All interview stages are Virtual.

Job Title: Business Relationship Manager

Location: Borno
Employment Type: Full-time

Job Description

• We are currently looking to hire a Business relationship manager, the ideal candidate will be responsible for Merchant Acquisition, developing sales strategies and identifying business growth opportunities.

What you’ll get to do

• Engage in business development activities and solicitation of new business; Customer acquisition through sale of the bank’s products and services.
• Cross selling of bank products and services.
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Create marketing strategies to achieve sales targets.
• Conducts daily meetings with the sales team and carry out reviews on the previous day and jointly plan for the week ahead
• Manages and maintains current business relationships
• Conducting market research to identify selling possibilities and evaluate customer needs
• Participate in market storms, community fairs and cluster marketing events e.g. Trade Fairs
• Implement best practices to meet customers’ needs and requirements.
• Prepare and deliver appropriate presentations on products and services
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams
• Understand customer financial needs and objectives.
• Recommend appropriate financial product or service to the customer.

Requirements
To succeed in this role, we think you should have:

• 4-5 years in-depth sales experience, preferably in the banking, fintech or similar industries.
• Strong understanding of the local financial services industry
• Experience in marketing/sales within the banking sector with emphasis on onboarding and managing Merchants.
• Experience selling lending services and merchant POS devices to corporates should be an added advantage (Good network of enterprise merchants)
• Strong business acumen and analytical thought process.
• Ability to execute goals independently with little or no supervision.
• Excellent communication skills.
• Tertiary education from a recognised institution.
• Must be resident in Borno State.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Field Verification Officer

Location: Edo

Job Purpose

• As a field verification officer, you would be responsible for carrying out different kinds of field verifications leveraging on your experience and our standard operating procedures to help in identifying and eliminating potential default red flags prior to the disbursement of a loan facility or in verification of general KYC information of customers, employees or any other relevant parties.
• You would also be responsible for making deductions from several information sources at the various verification locations in order to ensure the accuracy and legitimacy of the information being verified. You should be very creative, meticulous and observant, collecting any data outside of the standard required information that may be relevant to the verification in question.
• You are expected to work with the highest integrity as any falsified information provided during verification would be considered fraud and the relevant legal processes would be initiated.

Job Responsibilities

• Embark on physical visitation to potential borrowers’ business places for evaluation of business books, taking inventory and turnover into consideration
• Ensure that all verifications are completed thoroughly, according to the standard operating procedures and within the specified timelines
• Physical visitation of locations to verify residential or business address information provided
• Physical visitation of other parties such as the loan guarantors, employee references and so on to ensure they are aware of their responsibilities and can easily be located if necessary
• Prepare comprehensive and accurate reports on daily verification activities
• Perform all other functions as may be assigned by a supervisor

Qualifications

• A minimum of a B.Sc / H.ND in any Business-related discipline
• In-depth geographical knowledge of the local environment
• A minimum of 2 years experience in credit risk or field verification is an added advantage

Relevant Skills:

• Apt attention to details
• Proven simple/complex analytical skills
• Excellent communication, presentation and interpersonal skills
• Agility and perseverance

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Operations Manager (Monnify Payment Gateway)

Location: Lagos
Employment Type: Full-time

What you’ll get to do

• Manage day-to-day post-launch activities required for smooth operation of Monnify’s products and services.
• Work with other functional unit heads in defining, documenting and implementing an effective operations structure.
• Manage and improve the operation processes and procedures of all units through constant review and optimisation of each process, as well as facilitating effective coordination and communication between all units within the organisation.
• Working with other functional unit heads, define, document, and track processes, working procedures, policies and KPI for all units within the operations team.
• Liaise with both internal and external stakeholders on matters relating to the operation of Monnify services. This includes compliance initiatives, settlement and reconciliation activities, fraud management, payment recovery, disputes etc.
• Liaise with both external and internal technical partners in prompt identification, resolution and documentation of issues that may arise during the operation of Monnify services.
• Build customer intimacy and drive speed and quality through an empowered divisional structure.
• Work with internal teams in ensuring merchants and customer issues are promptly resolved.
• Work with the product development, marketing and digital communications team in communicating effectively with merchants on service downtimes, product updates and any other important information relevant to Monnify’s merchants.
• Gather product feedback for the product team by directly engaging with merchants to understand their pain points or from analysis of customer support tickets.
• Contribute to product roadmap planning, prioritisation and execution.

To succeed in this role, we think you should have

• Proven experience in banking or payment operations.
• Excellent understanding of how payments work.
• Good knowledge and understanding of how software products work.
• Excellent communication skills (both written and verbal).
• Strong interpersonal skills and ability to form alliances and partnerships with other organisations.
• Strong project management and execution skills.
• Intermediate knowledge of data analysis tools e.g. SQL, Excel etc. (Optional)
• Minimum of 6 years experience in Banking Operations with at least 3 years in a supervisory role in operations management in Banking or Financial services sector.
• Strong process discovery and improvement skills.
• Strong customer empathy.
• Resourcefulness and grit.

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation – You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Technical Support Engineer

Location: Lagos
Employment Type: Full-time

Job Description

• We are looking for an Application Technical Support Engineer to provide enterprise-level assistance to our production applications and services. You will be responsible for the stability, integrity, and operation of our production applications by supporting, monitoring and driving optimizations while also providing root cause analysis with recommendations for improvements.
• You will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner.

What you’ll get to do

• Provide tier two application support to production systems and identify any issue in production.
• Taking ownership of customer issues reported and seeing problems through to resolution.
• Collaborate with product and engineering teams to fix bugs.
• Participate in regular rotations for weekday and weekend on-call coverage, providing emergency support to customers, or working with the SRE team to coordinate incident communications.
• Monitor performance metrics for various production systems, identify root cause for all technical issues and work with the engineering team to resolve them.
• Manage team ticket queue and resolve in a timely manner.
• Develop and maintain accurate technical, software operations and support related documentation.
• Work with software vendors to have application issues fixed, both short term and long term (root cause).
• Act as a technical resource during other projects as required.

Requirements
To succeed in this role, we think you should have

• B.Sc Degree in Information Technology, Computer Science or relevant field
• Proven work experience as a Technical Support Engineer or similar role.
• Minimum of 3 years experience supporting software applications.
• Experience in a support or other service-oriented customer facing role.
• Experience in managing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand off to the development team, and case resolution.
• Experience being on-call and can jump into a complex situation and make sense of and communicate clearly to stakeholders what’s going on.
• Basic Understanding of OOP concepts and other programming concepts.
• In depth knowledge of SQL databases particularly MYSQL.
• Familiarity with basic network concepts and tools.
• Experience troubleshooting using stack traces and log file.
• Familiarity with Git and continuous integration, delivery, and deployment principles
• Experience interacting with APIs and troubleshooting related requests.
• Hands-on experience with Windows/Linux/Mac OS environments.

What we can offer you

• Culture – We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation – You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Graphics Designer

Location: Lagos, Nigeria
Job type: Full time

Job Summary

• The Graphics Designer job includes producing and overseeing digital and print creative solutions to address our marketing needs.
• The SDJ should have in-depth knowledge of graphic design, styles and layout techniques.
• The SDJ should also have experience executing marketing projects from conception to production, including websites, brochures and product packaging. Ultimately, the SDJ ensures the design team promotes our brand by delivering high-quality pieces on tight deadlines.

Responsibilities 
What you’ll get to do:

• Overseeing all design projects, from conception to delivery
• Designing original pieces, including illustrations and infographics
• Reviewing junior designers’ work to ensure high quality
• Oversee all design projects, from conception to delivery
• Design original pieces, including illustrations and infographics
• Review junior designers’ work to ensure high quality
• Refine images, fonts and layouts using graphic design software
• Apply typography techniques
• Generate ideas to portray concepts and advertise products/services
• Increase user-friendliness in digital products
• Maintain brand consistency throughout all our marketing projects
• Liaise with marketing and design teams to ensure deadlines are met
• Stay up-to-date with industry developments and tools

Requirements
To succeed in this role, we think you should have:

• Proven work experience as a Senior Designer, Graphic Designer or similar role
• Portfolio of completed design projects
• Hands-on experience with image editing software, like Photoshop and Adobe Illustrator
• Strong aesthetic skills with the ability to combine various colors, fonts and layouts
• Attention to visual details
• Ability to meet deadlines and collaborate with a team

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Copywriter

Location: Lagos, Nigeria
Job type: Full time

About the Role

• We are looking for a copywriter to join our marketing team. The marketing team at Moniepoint is responsible for developing, evolving, and building Moniepoint’s brand.
• Ultimately, we are continuing to build a brand we are proud of and that people talk about. We are looking for a writer that understands brand marketing and can flex between supporting larger campaigns, all the way down to mid to low funnel work that is more educational in nature.
• We work closely with leadership, global creative, marketing, social, and comms teams to create compelling work that maintains our brand consistency across our many channels.

Responsibilities
What you’ll get to do:

• Write creative copy with well thought through execution
• Continually test and improve our communication and challenge convention
• Write original copy and edit content for a range of video content and communications materials.
• Collaborate closely with our internal social, brand, and design teams to drive the creative concept and execution of our brand initiatives
• Present your work articulately to a small team, with a clear rationale
• Deliver creative work against a strategy

Requirements
To succeed in this role, we think you should have:

• 3-5 years experience in copywriting at an agency or brand
• Thrive in rapidly evolving environments and love brainstorming new concepts, thinking on your feet
• Self-motivated, willing to roll your sleeves up to work collaboratively and effectively in a cross-functional team environment
• Ability to proactively prioritize, manage and complete multiple projects within time constraints and with strong attention to detail
• Positive, go-getter attitude; passion for storytelling and helping build a growing brand
• Can make great work that is both creative and effective High on talent, low on ego
• Self-motivated, problem solver who thrives in a collaborative team environment

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

What to expect in the hiring process

• A preliminary phone call with the recruiter
• A technical interview with the Hiring Manager
• A case study
• A behavioral and technical interview with a member of the Executive team

Note: All our interviews stages are Virtual.

Job Title: Content Writer

Location: Lagos

Job Summary

• The job of a content writer is to create print and digital content to provide information or showcase the products and services the company offers. This includes conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication.

Responsibilities

• Produce well-researched content for publication online and in print
• Organize writing schedules to complete drafts of content or finished projects within deadlines
• Utilize industry best practices and familiarity with the organization’s mission to inspire ideas and content
• Communicate and cooperate with a writing team, including a content manager, editors, and web publishers
• Follow an editorial calendar, collaborating with other members of the content production team to ensure timely delivery of materials
• Develop related content for multiple platforms, such as websites, email marketing, product descriptions, videos, and blogs
• Monitor and analyze the performance of key performance indicators (KPIs) to offer suggestions for improvement
• Use search engine optimization (SEO) strategies in writing to maximize the online visibility of a website in search results

Requirements

• At least 5 years of proven record of excellent writing demonstrated in a professional portfolio
• An impeccable grasp of the English language, including idioms and current trends in slang and expressions
• Ability to work independently with little or no daily supervision
• Strong interpersonal skills and willingness to communicate with clients, colleagues, and management
• Ability to work on multiple projects with different objectives simultaneously
• Strict adherence to the style guides of each company and their policies for publication
• Good time management skills, including prioritizing, scheduling, and adapting as necessary
• Familiarity with each client’s requirements and the company’s brand image, products, and services.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

What to expect in the hiring process

• A preliminary phone call with the recruiter
• A technical interview with the Hiring Manager
• A case study
• A behavioral and technical interview with a member of the Executive team

Coca-Cola HBC (Coca-Cola Hellenic Bottling Company) is a bottling partner of The Coca-Cola Company. Coca-Cola HBC is headquartered in Zug, Switzerland and has a premium listing on the London Stock Exchange and secondary listing on the Athens Exchange. The Coca-Cola Company is the world’s largest beverage company and operates in more than 200 countries.

Life at Coca-Cola HBC is fast-paced and challenging, with fair rewards and exciting learning opportunities. We promote an inclusive workplace, value diverse views and opinions and always appoint the best person for the job, ensuring equality in our shortlists and appointments. Take up the challenge. Join us!

We are recruiting to fill the following positions below:

1.) Taxes Lead
2.) On Trade Account Leader
3.) Director, Execution Intelligence, Africa
4.) Financial Planning & Analysis Senior Finlandia
5.) Data Insights & Analytics Analyst
6.) International Leadership Trainee Program
7.) Digital Manufacturing Deployment & Transformation Manager
8.) Group CA&S Digital Specialist
9.) Logistics Analyst
10.) Product Architect – Digital Workplace Technologies
11.) Data Privacy Leader – Controls

Job Title: Taxes Lead

Location: Nigeria
Employment Type: Full time

About the Job

• We are seeking a highly motivated and detail-oriented tax lead to join our team in the food & beverage industry.
• As a Taxes Lead, you will be responsible for overseeing all tax-related matters and ensuring compliance with applicable laws and regulations.
• This is a critical role that requires a strong understanding of tax concepts and the ability to effectively communicate with internal teams and external stakeholders.

Key Accountabilities

• Prepare the annual corporate income tax return.
• Responsible for all transactions related to Tax Ledger in terms of booking, reconciliation, analysis, and reporting.
• Assess a proper tax provision for all tax types to cover tax exposures that might be faced in the future.
• Review Monthly VAT Tax return and quarterly form #41.
• Review and lead tax audit activities and work on mitigating tax risk during the inspection process.
• Review customer/vendor contract drafts from a tax point of view.
• Reporting quarterly/annual tax information package reports to the group.
• Manage and support stakeholders with the proper tax advice.

Are these your secret ingredients

• Bachelor’s Degree in Business, Management, or any related field.
• 7+ Years experience
• SAP user is a plus.
• Tax advisory firm experience is preferred.
• Communication & negotiation skills.
• Problem-solving skills.
• Reporting & Analysis skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: On Trade Account Leader

Location: Abuja
Department: Sales
Reports to: On Trade Account Manager

Your New Key Responsibilities

• Sets daily outlet visit plan based on routing.
• Executes Sales Drivers Activities (Distribution, Visibility, Promotion, Quality, Persuasion)
• Runs the commercial surveys, analyzes market demand and potential.
• Evaluates Sales performance and sets daily targets with On-trade Manager.
• Manages POS (permanent and temporary)
• Plans and implements Consumer Promotions/Events according to brand plan.
• Sets standards of customer relationships according to priorities & agreed plans and ensures that these are adhered across all agreements and customer interactions.
• Leads the market development of area/customer of responsibility (volume, growth, revenue, market share, etc.) & achieves KBIs.
• Manages the budget within agreed guidelines and ensures responsible allocation of DME
• Ensures implementation of own IDP
• Contributes to the development of the total team by sharing knowledge to peers and upwards.
• Drives implementation of promotional calendar in own area
• Effective selling and negotiation with customers (new products, distribution, etc)
• Participation to team activities for the achievement of the team’s results (critical KBIs)
• Builds and continuously upgrades customer relationships to drive the Business forward.
• Ensures that relationships are developed with peers across cooperating departments and upwards that lead to alignment of plans and enable delivery of sales results.
• Ensures achievement of new launches targets in own area and contributes to total team results.
• 100% debts collection from outlets on a monthly
• 100% daily collage of outlet for the year- Aligned with the line manager.

Educational Qualifications

• BA / B. SC or HND in relevant discipline
• Desired Candidate must be thoroughly conversant with FMCG environment with a proven record of resilience, passion and leadership ability to drive a team to achieve set sales objectives.

Experience:

• Minimum of five years’ experience in FMCG (Alcoholic Beverage/Premium Spirits Category), three (3) of which must have been in the Sales Manager role.
• Commercial & Customer Marketing Experience (Spirits/AFBs)

Do you have these skills?

• Desired Candidate must be an excellent communicator and interested in delivering and improving service standards to our esteem customers.
• On-Trade Activation
• Selling & Negotiation
• Customer Insight
• Strong analysis & synthesis skills
• Presentation skills
• Financial Acumen
• Interpersonal skills

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Director, Execution Intelligence, Africa

Job ID: R-102886
Location: Lagos
Employment Type: Full-time

What You will Do for Us

• Responsible to step up our execution intelligence and capabilities through digital tools and advanced analytics, in order to accelerate our Portfolio incidence while expanding our margins through better segmentation and execution capabilities.
• Responsible to optimize and evolve current PICOS and execution based on top line impact, shopper experience and ROI evaluation powered by Segmentation Capabilities. Develop an intelligence engine to better understand the impact of various executional components (Coverage, SOVI, SOCI, Market Assets placement, etc.) and define what works best according to the market conditions and business objectives, as well as prioritize and produce guidelines accordingly to be implemented across the operating unit.
• Responsible to design effective availability tools to improve our NARTD portfolio distribution across channels. Work on both sides of the equation, Coverage expansion and Out of Stocks reduction by developing powerful methodologies in partnership with our Bottling partners.
• Responsible to set up a sustainable category management process within the system to maximize our portfolio profitability at the POS and adapt to market dynamics and consumer trends.
• Leverages advanced analytics for opportunity identification and technology for solutions scalability.
• Ensures supporting processes and tools for tracking and replicability across the operating unit (e.g. iRED, etc.).
• Documents Execution designs, tests and learnings, by integrating solid Playbooks for subsequent rollout across the operating unit.
• Standardizes the use of Execution excellence tools across the System privileging effectiveness, simplicity and productivity. Promotes the use of selected tools across Bottlers to gain uniformity and economies of scale.
• Oversee the development, execution and improvement of the Execution/Excellence/Legacy Cup across the operating unit to ensure execution is fully aligned with the operating unit strategy and evaluated homogeneously across geographies
• Standardizes the use of Execution excellence tools across the System privileging effectiveness, simplicity and productivity. Promotes the use of selected tools across Bottlers to gain uniformity and economies of scale.
• Ensures supporting processes and tools for tracking and replication across the OU.
• Documents Execution designs, tests and learnings, by integrating solid Playbooks for subsequent rollout across the Operating Unit.

Role Requirements

• 10+ years of experience in Channel Strategy, Value to Market and Commercial Execution.
• Proven Strategic and Analytical Skills as well as outstanding influencing skills.
• Ability to think from planning to execution and solid system commercial and brand management
• Highly developed leadership and influencing skills are a must to positively influence our multi-functional system teams
• Strong combination of analytical and strategic thinking capabilities, strong Consumer and Customer understanding, as well as a hands-on mentality – the ability to conceptualize plans from scratch and very solid understanding of the Right Execution Daily (RED) process and – systems.
• Desirable to have Bottler experience

What We Can Do For You

• Iconic Brand: Work on the most recognized brand in the world and be part of developing the brands next chapter.
• Exposure to World Class Leaders: Availability to global marketing leaders that will expand your network and exposure you to emerging digital platforms and marketing insights.
• Creative Team Culture: Be inspired by the best brand leaders and agencies in the world, which creates a creative culture that supports taking risks and innovation.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Financial Planning & Analysis Senior, Finlandia

Location: Remote
Job type: Full-time (On-site)
Category: Finance

About the Job

• In this role, you will partner with the CFO to enhance Management Reporting and Business Drivers Understanding. You will oversee financial planning and analysis for the Business Unit, ensuring the submission of robust business plans.
• Main focus will be on supporting cost leadership and revenue growth objectives, contributing to strategic decision-making.
• This role offers a dynamic opportunity to optimize financial processes and drive positive change for the organization.

Job Responsibilities

• Managing Business Planning, Forecasting and management reporting processes
• Variance analysis review & local management reporting
• Preparing and submitting all the templates for planning (BP, RE, LRP etc)
• Providing insightful commentary on the drivers of key variances vs plan, working closely with business partners
• Primary Finance point of contact/support for country logistics area and commercial function
• Customer Profitability management and Operating Expenses control
• Capex control and investment appraisal / business case
• Delivering monthly management dashboard for BU SLT

Requirements
Are these your secret ingredients?

• Advanced financial & accounting knowledge (ACCA, CIMA is an asset)
• 3-5 years of professional experience in similar position
• In depth financial knowledge: key finance indicators, their drivers, macroeconomic & external influences and ability to quickly grasp ever changing environment
• Stakeholder management and ability to translate business reality to financials/KPIs
• Proficiency in English and strong knowledge of Microsoft Excel, Word, Powerpoint, Outlook (SAP working knowledge would be considered an asset)

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Data Insights & Analytics Analyst

Location: Lagos
Job type: Full-time (On-site)
Category: Marketing

About the Job

• Support BDAA reporting process on segmented execution use case: suggested orders, execution, targeted actions and marketing among other use cases. Analyze gaps and opportunities and communicate with key stakeholders on opportunities to improve and drive insights to action.

Responsibilities

• Provide support to Data Insights & Analytics team with regular reporting (weekly/monthly) and associated Ad-Hoc requests.
• Identify gaps in performance through released reports and communicate as improvement opportunities to key stakeholders, be accountable for delivery of findings.
• Be an ambassador of new ways for working with data.
• Assess the processes related to reporting area, seek for opportunities to improve and drive data quality.
• Work closely with senior analyst on projects.

Educational Qualifications

• Mathematics/Statistics or related education (Bachelor / Masters)
• MS Office products– deep knowledge and experience, with focus on Excel (including power pivot and/or power query), alternatively power BI
• Experience in analytics related functions (2yrs) with expertise on large data sets processing and reports development.
• FMCG experience

Do you have these skills?

• Organizational savvy
• Communication skills
• Collaboration/Customer Focus
• Situational adaptability
• Accountability/Plans and aligns

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Title: International Leadership Trainee Program

Location: Abia
Start Date: The program start date is October 2024.

Description

• The International Leadership Trainee Program is for high caliber talents at the beginning of their professional journey. This program is built to fast-track your international career and prepare you to become the leader of tomorrow.
• This is a top-notch program that will accelerate your professional development and your international career.
• You will get a mix of hands-on tasks at the office and in the market, and impactful projects.
• Thanks to our partnership with Hult International Business School, we are now offering a blend of academic trainings and practical business approach, equipping future leaders with the skills they need.
• This will be a complex learning process, mentored by Coca-Cola HBC Senior Leaders.
• During the recruitment process, you will get access to dedicated webinars, as well as other learning experiences.
• We are looking for people who have up to 3 years of experience after graduation – it can be in fields like management, economy, finance – but this is not an exclusive list. We want to see your first leadership experiences, like being part of students’ organizations, NGOs, sports or start-ups.

Requirements
Send in your application if:

• You want to build a commercial career in a high-performance driven environment (e.g. sales, digital commerce, commercial finance)
• You are determined, curious and self-driven
• You enjoy assignments that provide variety, intensive collaboration and challenge
• You are open to different people and perspectives
• You are ambitious to lead change, projects and people
• You are open to relocate to another country to accelerate your career
• You have 1-3 years of work experience in any business-related area
• You have a university degree or you are in your last year at university and able to commit full-time (40 hours/ week)
• You are fluent in English
• You are legally eligible to work in the country for which you apply.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Digital Manufacturing Deployment & Transformation Manager

Location: Remote
Department: Supply Chain

About the Role

• The Digital Manufacturing Deployment & Transformation Manager will be leading and managing the implementation of digital technologies and strategies within our manufacturing sites.
• This role is crucial in driving digital transformation initiatives to enhance efficiency, productivity, and competitiveness of our production facilities.
• You will be reporting to Head of Manufacturing Optimization.

Responsibilities

• Technology Assessment: Collaborate with DTPS and liaise with internal and external experts to evaluate and select appropriate digital manufacturing technologies and tools, such as IoT (Internet of Things) devices, automation systems, data analytics, and digital twins.
• Project & Risk Management:
  • Leading cross-functional teams in the execution of digital manufacturing projects. This involves setting project timelines, proposing and monitoring resources, and ensuring that projects are completed on time and within budget.
  • Managing the budget for digital transformation initiatives, including cost estimation, tracking expenses, and demonstrating the return on investment (ROI) of digital solutions.
  • Identifying and mitigating risks associated with digital manufacturing implementation, including technical failures, data breaches, and operational disruptions.
• Change Management: Collaborate with plants to manage the cultural and organizational changes associated with the adoption of digital technologies. This includes training and upskilling employees, promoting a culture of innovation and monitoring adoption rates.
• Communication: Effectively communicating the progress and benefits of digital manufacturing initiatives to stakeholders at all levels of the organization, from executives to shop floor workers.
• Vendor and Partner Management: Collaborating with technology vendors, suppliers, and external partners to source and integrate digital solutions effectively in full alignment also with internal partners such as DTPS and DIA.
• Continuous Improvement: Monitoring the performance of digital manufacturing solutions and continuously seeking opportunities for improvement. This includes optimizing processes, reducing downtime, and increasing overall adoption and efficiency.

Requirements
Are these your secret ingredients:

• Bachelor’s or Master’s Degree in a relevant field (e.g., Engineering, Information Technology, Business).
• Proven experience in leading digital manufacturing deployment and transformation initiatives.
• In-depth knowledge of digital manufacturing technologies, including IoT and automation systems.
• Project management experience, including budget management and risk mitigation.
• Change management expertise, including training and upskilling programs.
• Strong communication skills with the ability to convey technical information to diverse stakeholders.
• Experience in vendor and partner management in a manufacturing context.
• Proven track record of driving continuous improvement in manufacturing processes.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Group CA&S Digital Specialist

Location: Remote
Contract: 8 months’ development assignment
Department: Corporate Affairs

Purpose

• To support the Group Comms team to upgrade, maintain and safeguard our digital channels and social media activity. With a particular focus on supporting the transition and implementation of the new Next Generation (NG) Intranet.

Key Responsibilities
Digital Strategy Support:

• Collaborate with stakeholders to develop and refine digital communication strategies aligned with organisational objectives.
• Provide input and insights into the development of digital communication plans, ensuring alignment with broader Group Communications plan.
• Keep up to date with industry trends and best practices to continuously enhance digital communication strategies.

Channel Management:

• Support the management of the organisation’s website, Intranet and social media platforms, ensuring content is accurate, engaging and aligned with brand standards.
• Manage and oversee the Poppulo emailing platform, while also providing assistance and support to the user community.
• Monitor and analyse channel performance metrics to track effectiveness and identify areas for improvement.
• Implement strategies to optimise user experience and increase audience engagement across all digital channels.

NG Intranet Transition Facilitation:

• Conduct audits of existing Group and Country Intranet content to assess relevance, accuracy and quality.
• Lead the repopulation efforts on the NG platform, ensuring content migration is seamless and aligns with established standards.
• Provide feedback on design implementation and user interface enhancements to improve functionality and usability.
• Support capability development and rollout initiatives related to the NG Intranet, including training sessions and resource development.

Skills and Qualifications

• At least 2 years of experience in digital platform management, with a strong understanding of CMS and intranet systems.
• Demonstrated experience in content creation, curation and management, with a keen eye for detail and quality.
• Excellent communication skills, both written and verbal, with the ability to convey complex information in a clear and concise manner.
• Proven ability to effectively manage stakeholders across different functions and levels of the organization.
• Experience in managing external agencies or vendors is considered an advantage, particularly in the context of digital projects.
• Strong analytical and problem-solving skills, with the ability to think strategically and drive results in a fast-paced environment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Logistics Analyst

Location: Kaduna
Employment Type: Full-time

Description 

• You will be responsible for supporting, enhancing management and control of the fleet services through data capture, analysis, and reporting.
• The successful candidate will also be responsible for managing vehicle spare part store.
• You will work with all units in logistics to capture analysis on various accepts within the region

Your Key Responsibilities

• Manage route breakdown reporting and sales vehicle daily reporting by location
• Manage daily truck and trailer availability reporting
• Ensure accurate reporting of accident cases
• Ensure accurate reporting of asset abuse
• Manage accident factor and cost analysis by plant
• Manage accident casualty analysis by plant
• Manage expense postings and costs such as licenses
• Ensure adequate tracking of repair cost from 3rd Party – Job Card
• Manage detailed cost analysis by account heading
• Manage tyre consumption and traceability

Secret Ingredients?

• I am proactive, a go-getter with great passion and energy
• Relevant Degree in relevant field
• 2 – 3 years data management experience and analysis in
• Fleet Management.
• Proficient in advanced microsot excel
• Knowledge in SAP is an added advantage.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Product Architect – Digital Workplace Technologies

Location: Remote
Employment Type: Full-time

Job Description

• We are seeking for a highly skilled and experienced Product Architect to join our team and play a pivotal role in leading the design and development of innovative digital workplace solutions.

Your Key Responsibilities

• Define the product vision, strategy, and roadmap for Digital Workplace Technologies products, such as end point management system (Microsoft Intune), collaboration tools (M365), Digital Employee Experience system (Nexthink), chatbots (ServiceNow Virtual Agent), Hardware and Software Asset Management tools (ServiceNow), data storage (OneDrive), Mobility & Printing services and end point devices (including Device Lifecycle processes).
• Design and architect scalable, secure, and user-friendly Digital Workplace Technologies products that meet the needs and expectations of various stakeholders and users.
• Collaborate with product managers, developers, testers, support & operations teams and other product architects to deliver high-quality products that align with the organization’s goals and standards.
• Research and evaluate new technologies, trends, and best practices in the Digital Workplace domain and propose innovative solutions that enhance the product portfolio.
• Provide technical guidance, mentorship, and feedback to the product development team and ensure adherence to the product architecture and design principles.
• Communicate and present the product architecture and design decisions to senior management, clients, and partners and solicit feedback and input.

Are These Your Secret Ingredients?

• Bachelor’s Degree or higher in Computer Science, Engineering, or related field.
• At least 5 years of experience in product architecture, design, and development, preferably in the digital workplace domain.
• Strong knowledge and skills in digital workplace technologies, such as Microsoft 365, Intune, Entra, SharePoint, Teams, Power Platform, Azure, etc., Knowledge of Nexthink, ServiceNow, etc. would be considered as benefit.
• Proven track record of delivering successful digital workplace products that meet the user and business requirements and expectations.
• Excellent communication, presentation, and interpersonal skills and ability to work effectively with diverse teams and stakeholders.
• Creative, analytical, and problem-solving mindset and passion for innovation and continuous improvement, driving forward-thinking solutions in the digital workplace landscape.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Data Privacy Leader – Controls

Location: Remote
Employment Type: Full-time

Description 

• As a Data Privacy Leader within Digital & Technology Platforms Services (DTPS), you will develop and maintain privacy control standards and policies and provide privacy IT controls  to the organization business initiatives ensuring Privacy by Design and by Default principles of EU GDPR and other data protection regulations.

Your New Key Responsibilities

• Develops and maintains up to date Privacy Controls Standards (Technical & Organizational Privacy Standards).
• Organize and conduct Privacy by Design assessments focused on specific business processes or applications, execute quick scans, and validate post- go live privacy requirements implementation.
• Contributes to  Data Protection Impact Assessments  including 3rd party  Risk Assessments, develops templates for assessment automation.
• Organizes the collection and validation of Privacy Technical controls within Business application and Solutions.
• Provides Privacy technical requirements within company initiatives including business demands, sourcing initiatives projects and contracts.
• Leads privacy technical projects for the Data Privacy office.
• Shadows Data Protection trends & contribute to the Data Protection strategy definition for the annual business plan process.
• Leads the  Data Protection Awareness program and deliver targeted awareness for own areas.
• Proactively analyze and identify opportunities for improvements in the data maintenance processivities focusing on Confidentiality, Integrity, and Availability leveraging Privacy Enhancing Technologies (PETs).
• Leads Supplier Due Diligence for Privacy Technical and Organizations Controls and validates data protection agreements in relation to said controls.

Are these Your Secret Ingredients?

• 3+ years of demonstrated experience in Privacy &  Data protection.
• University Degree in Engineering or Information. Technology is required.
• Excellent written and oral communication in English.
• Professional certifications in the field of Data Privacy, control, or audit – IAPP CIPT are an advance.
• Good knowledge of EU Data Protection Law (GDPR), Privacy Frameworks (GAPP, NIST) and in Privacy Enhancing Technologies.
• Knowledge in security models of electronic services & communications.
• Knowledge in Risk mgmt. methodology.
• Platform Certifications – OneTrust.
• Ability to establish and maintain effective working relations in a multi-cultural environment with sensitivity and respect for diversity.
• Creative and Analytical Problem Solving.
• Excellent written and oral communicational skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Society for Family Health (SFH) is one of the leading non-governmental public health organisations in Nigeria, implementing programmes in Reproductive Health/Family Planning, HIV & AIDS prevention and treatment, malaria prevention and treatment, primary health care system strengthening and maternal, newborn and child health care. We work in partnership with the Federal and State Governments of Nigeria, the Global Fund, United States Agency for International Development (USAID), Department for International Development (DFID), Bill & Melinda Gates Foundation, MSD for Mothers and Children Investment Fund Foundation among other international donors.

We are recruiting to fill the following positions below:

1.) Director of Programmes
2.) Local Government Area (LGA) Coordinator (x2)
3.) Finance and Admin Manager
4.) Internal Audit Officer
5.) Technical Malaria Director
6.) Data Scientist

Job Title: Director of Programmes

Job ID: sfh-31983
Location: Abuja
Job type: Full time
Category: Programs

Job Profile

• The SFH-KP-CARE-2) is a country-led program working with Key KPs, communities and relevant state structures to optimize access to HIV prevention, treatment, and care services for KPs in 8 states of Northern Nigeria (Adamawa, Bauchi, Borno, Kano, Kebbi, Sokoto, Taraba and Zamfara).
• The Director of Programs (DOP) will have responsibility for the technical content of service delivery encompassing KP prevention services (social/behavior change communication, pre-exposure prophylaxis, condom/lubricant programming, STI management, and other evolving prevention technology/techniques), case finding (partner notification services, risk profile-based testing, and other testing modalities applicable to Key Population case finding), treatment (including differentiated community ART care delivery model using the OSS and DSD model and strategy, TLD regimen protocol, FP integration, and TB services integration), viral load services within a community setting (including considerations for use of self-administered viral load sampling kits, optimization of viral load cascade and other efforts necessary for achieving measurable community viral suppression).

Responsibilities
The successful candidate will perform the following functions:

• Lead the technical content of service delivery encompassing KP preventions services, case findings, treatment and viral load services.
• Technical Coordination of all Outputs/RAs and Programme Advisors
• Track and document outcomes of programme implementation and communicate trends to the Programme management for decision making.
• Integrate Quality into all program activities and services provided by the project.
• Conduct weekly meeting with all Advisors to get updates on progress in the field, challenges arising, emerging opportunities and discuss solutions, support to states on ways to ensure compliance with program strategies and Quality of Care at the state level.
• Lead the development and implementation of the annual work plan in collaboration with the DSI and DFO.
• Lead the development of quarterly and annual reports for the technical unit of the project.
• Provide technical support to the states’ Programme Advisors through the State Team Leads.Provide technical updates, feedback on the progress of the program by states, key challenges or deviations from set targets, and support as needed during Strategic Management meetings.
• Support the research team in the development of survey/research protocols and tools.
• Lead in the optimisation of key programme strategies and document shifts as well as trade-offs.
• Lead in the development of knowledge products and organise national/global knowledge dissemination

Requirements
Minimum Qualifications:

• Must possess a Medical Degree (MBBS, MBChB, or MBBCh) from a recognized institution.
• Possession of master’s degree in public health would be an added advantage.

Other Qualifications and Experience:

• Minimum of ten (10) years medical experience in providing integrated HIV care for clients.
• Three years’ experience in the direct provision of Anti-Retroviral Therapy (ART) services in an integrated community healthcare setting.
• Knowledge of global and national HIV treatment standards and licensure requirements.
• Leadership/mentoring skills and good interpersonal skills. ·
• Advanced written and verbal communication skills.
• Advanced knowledge of and experience using MS office packages including Word, PowerPoint, Excel, Outlook among others.
• High level of integrity.
• Must possess good relationship management/ advocacy skills.
• Must possess good report writing, data interpretation and presentation skills

Skills and competencies:
Technical:

• Knowledge of HIV epidemiology and global trends with emphasis on Nigeria situational context.
• Knowledge of comprehensive HIV service delivery systems, including TB & STI management and referrals.
• Ability to prepare technical reports using Microsoft power point and deliver presentation to high caliber audiences confidently; proficiency in using Microsoft Excel and Word packages.

Behavioural:

• Problem-solving and analytical ability.
• Open to continuous learning, self-development, and knowledge sharing.
• Strategic influence and drive for results.

Compensation & Benefits
The compensation package for these positions is very attractive and designed to attract, motivate and retain talented young professionals.

Application Closing Date
8th April, 2024

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Local Government Area (LGA) Coordinator

Job ID: sfh-38959
Locations: Ogun, Kano, and Adamawa
Job type: Full time
Category: Programs

Job Profile

• The LGA Coordinator is to effectively conduct successful ITN and SMC campaigns in the GC7 grant for 2024 in Ogun, Adamawa and Kano states.
• SFH will be requiring competent and experienced Short Term Hire consultant to function as LGA coordinators and support the SFH GFM team deliver on qualitative program implementation of the ITN in Ogun state and SMC in Adamawa and Kano states.

Job Role
The successful candidate will perform the following functions:

• Ensure all training attendance sheets are properly filled.
• Ensure all accounts numbers of campaign personnel in the LGA are collected and verified.
• Ensure that personnel without account numbers are documented with their phone numbers and their details forwarded to finance.
• Documentation of personnel should be according to their respective tasks (that is town announcers, DP personnel and HHM differentiated)
• Ensure payment details for each concluded activities in the LGA are shared with finance (i.e. trainings and activities should not be lumped together)
• Coordinate procurement and collect payment details of all vendors in LGA and follow up with LGA team to ensure supporting documents are appropriate.
• Conclude the store assessment at the LGA level and ensure that stores are ready before distribution to the LGAs
• Supervise the delivery of the LLINs to the LGA
• Supervise the distribution of LLINs to the DPs
• Support LGA advocacy and Programme implementation
• Supervise the training at the LGA and ward levels
• Visit at least five households per day in a selected settlement to monitor the household mobilization process
• Fill out the daily household mobilization data (during household mobilization) as well as LLIN distribution data (during distribution) for a selected ward as pilot for the use of the CSpro device for data collection.
• Train one ward supervisor to fill out the daily household mobilization data (during household mobilization) as well as LLIN distribution data (during distribution) as pilot for the use of the CSpro device for data collection.
• Ensure the safety of the tablet device given to the ward supervisor for the pilot data collection.
• Provide daily feedback from the LGA supported during the daily review meetings.

Requirements
Minimum Qualifications:

• Minimum of Ordinary National Diploma (OND)
• Past experience as an LGA Coordinator or Technology Training Assistants.
• Past campaign experience using technology in any of pervious campaign.

Skills and Competencies required:
Technical skills:

• Computer literate good understanding of Microsoft Office applications
• Good use of ICT4D for campaign

Behavioral:

• Good leadership and advocacy skill
• Good team spirit
• Good communication skills
• Ability to work in complex operating environment

What We Offer

• SFH offers professional opportunities for career advancement, a good working environment and competitive remuneration.

Application Closing Date
12th April, 2024

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Finance and Admin Manager

Location: Abuja
Employment Type: Full-time

Job Profile

• The Finance and Admin Manager (FAM) is responsible for all aspects of financial management and administration of the Supply Chain Initiative.
• The FAM is responsible for overall financial management, including budgeting and monitoring of expenditures; financial reporting and auditing; forecasting expenditures; and maintaining and supervising accounts, banking and financial operations, and all administrative work.

Job Role
The successful candidate will perform the following functions:

• Oversee the financial management functions and provide strategic leadership for accounting and financial reporting functions including financial processing on the ERP, monthly bank reconciliations and reporting to leadership team.
• Business strategy development, planning and forecasting to ensure achievement of organisational targets.
• Design, develop and update financial, procurement and administrative policies to ensure the unit complies with laid down policies, procedures, and regulations.
• Establishes and implements internal controls, and administrative systems, policies, and procedures to ensure day-to-day operational activities are efficient and effective and are in-line with approved strategic initiatives and budgetary allocations.
• Ensure that all operational services are audited for their efficiency and effectiveness on a regular basis and establish suitable risk identification and mitigation management measures.
• Customer service optimisation including prompt payment for 3PLs, vendors and employees.
• Efficient Administrative services and supervision of admin officers.

Qualifications / Experience

• A minimum of Bachelor’s Degree or equivalent in Finance, Business, Accounting, or another relevant field is required.
• A Master’s Degree or membership in a professional body such as ACCA, CPA or ICAN will be an added advantage.
• Six to ten years of relevant work experience managing, in increasing roles of responsibility broad financial and admin management roles with at least three years in the supply chain/logistics industry.
• Sound knowledge of financial management, administrative skills including procurement
• Sound knowledge of the Nigerian financial regulatory environment.

Skills and Competencies Required:

• High level financial management skills including accounting, financial modelling, financial reporting, cash flow management etc.
• Highly analytical with demonstrable ability for strategic thinking, expertise in complex problem solving and critical thinking.
• Demonstrable proficiency with using ERPs, financial management systems and accounting software, excel and spreadsheets.
• Strong risk management and mitigation skills
• Excellent written and oral communication, presentation, and negotiation skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Internal Audit Officer

Job Identification: sfh-37602
Location: Abuja
Job Schedule: Full time
Job Category: Finance

Job Profile

• This Internal Audit officer will be responsible for carrying out the audit review of SFH HQ Departments and SFH Projects.
• The Internal Audit Officer must possess in-depth knowledge and capabilities to be able to execute audit assignments whilst using a systematic approach to examine and evaluate the adequacy, effectiveness and efficiency of organisation’s risk management processes, internal control systems and recommend corrective actions, improve efficiency, and reduce operational costs where possible.
• The role requires the holder to be readily available for travels to field offices within Nigeria.

Job Role
The successful candidate will perform the following functions:

• Review of financial, operational, and program activities of sub-recipients and sub-contractors to ensure compliance with contract terms, donor rules, and regulations.
• Audit SFH field offices to ensure compliance with policies and complete documentation relating to the GF Malaria Grant.
• To serve as an observer during mid-year and annual stock count and fixed asset count for SFH Warehouse and GF Malaria project count.
• Assess internal control systems in place and make recommendations.
• Involve in the field and other activities (Investigation, Risk Management, Audit support, program support etc.) as considered priority and important on a timely and need basis.
• Other assignments from the line manager.

Qualifications / Experience

• A minimum of a B.Sc or HND in Accounting or related discipline. Member of ACA, ACCA or any other related professional body will be an added advantage.
• A minimum of 4 years’ experience in internal audit, compliance, or related functions in the NGO sector.

Other Qualifications and Experience:

• Good knowledge of regulatory and statutory requirements in Nigeria and especially within the NGO sector (such as WHT, PAYE, VAT, Annual returns, pension, NHF, Filing of Annual returns etc).
• Project Review/Audit processes/Investigations.
• Risk Management.
• Intermediate skills in MS Excel, PowerPoint, Word, and Outlook. (Knowledge of advanced excel tools and formulas such as Vlookup and Pivot table as added advantage).
• Administrative and organizational skills (such as initiatives applied for work prioritization, follow-up and escalations).

Skills and Competencies required:
Technical:

• Strong investigation skills
• Strong review skills
• Process-improvement skills
• Time-management Skills
• Written and oral communication skills
• Attention to details
• Microsoft Office and ERP skills

Behavioural:

• Ethical
• Integrity
• Honesty
• Open-minded
• Team Spirit
• Ability to work under Pressure.
• Willing and open to learn

Application Closing Date
5th April, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Click on the link above and you will be transferred to a new page to apply. Follow the instructions and a confirmation mail will be sent to you upon completion of your application.
• Please include the names and contact details (including telephone and e-mail addresses) of three referees who are knowledgeable about your professional achievements.
• All applications will be treated in confidence. Candidates without the minimum requirements need not apply.
• We thank prospective applicants for their interest in working with SFH, however, only shortlisted candidates will be contacted. SFH is an equal-opportunity employer.

Job Title: Technical Malaria Director

Job ID.: sfh-80738
Location: Jigawa
Employment type: Full time

Description 

• The Technical Malaria Director is a leadership role responsible for providing technical direction, oversight, and strategic guidance for the planning, implementation, and monitoring of malaria control and prevention programs.
• Reporting to the Deputy Managing Director , the Technical Malaria Director will play a pivotal role in ensuring the effective design and execution of comprehensive malaria interventions.
• The key accountabilities for this role are technical leadership, program management and capacity building.

Roles and Responsibilities

• Provide strategic leadership for the development and implementation of innovative and effective malaria control interventions.
• Shape and implement evidence-based strategies to achieve program goals and objectives.
• Provide technical expertise in malaria prevention, case management, vector control, and surveillance.
• Ensure adherence to global and national malaria policies and guidelines and stay abreast of the latest advancements in malaria research and technology.
• Integrate innovative approaches to enhance program effectiveness.
• Collaborate with stakeholders to ensure the successful execution of program activities.
• Develop training programs to enhance the skills and knowledge of program staff.
• Foster a culture of continuous learning and knowledge sharing.
• Develop and implement robust monitoring and evaluation systems for malaria programs; identify challenges and propose solutions for improvement.
• Utilize data for evidence-based decision-making and program improvement.

Qualifications / Experience

• Advanced Degree in Public Health, Epidemiology, or a related field.
• Minimum of 10 years of experience in designing and implementing malaria control programs.
• Proven leadership experience in a technical role within the public health sphere.
• Previous experience working in international or multi-country settings.
• Familiarity with Global Fund or other international funding mechanisms for malaria programs.

Skills and Competencies:

• Demonstrated in-depth knowledge of malaria control strategies, interventions, and best practices.
• Ability to think strategically and translate vision into actionable plans.
• Proven ability to lead and inspire a diverse team towards achieving common goals.
• Excellent verbal and written communication skills, including the ability to convey complex technical information to diverse audiences.
• Proven ability to build and maintain effective partnerships with internal and external stakeholders.
• Results oriented with commitment to achieving tangible and measurable results in malaria control programs.

Other Requirements:

• Willingness to travel occasionally, as needed.
•  Adherence to the organization’s code of conduct and values

Application Closing Date
4th April, 2024 at 11:59pm (WAT).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Data Scientist

Location: Abuja
Employment Type: Full-time

Job Profile

• The Data Scientist will work closely with data engineers, health Programme teams, and other team members to integrate analytical solutions into programmes.
• S/he will also collaborate with programme leads and technical experts to understand processes and identify opportunities for data-driven optimisation.

Job Role
The successful candidate will perform the following Primary Duties, Responsibilities, and accountabilities functions:
Data Analysis and Exploration:

• Clean, preprocess, and analyse large datasets using statistical techniques and machine learning algorithms.
• Conduct exploratory data analysis to identify patterns, trends, and anomalies.
• Collaborate with cross-functional teams to define project objectives and requirements.

Data Visualization and Communication:

• Communicate findings and insights to stakeholders through clear and concise presentations, reports, and data visualizations.
• Collaborate with programme leaders to understand their requirements and translate them into actionable data-driven solutions.
• Participate in team meetings and contribute to discussions on data strategy, best practices, and emerging trends.

Cross-Functional Collaboration:

• Work closely with data engineers, health programme teams, and other team members to integrate analytical solutions into programmes.
• Collaborate with programme leads and technical experts to understand processes and identify opportunities for data-driven optimization.
• Act as a mentor to team members, providing guidance and support on data science methodologies and techniques.

Qualifications

• Bachelor’s or Master’s Degree in Computer Science, Statistics, Mathematics, or a related field.
• Proven experience (8+ years) working as a data scientist or similar role in a fast-paced environment.

Skills and Competency Required:
Technical:

• Proficiency in programming languages such as Python or R, as well as libraries like Pandas, NumPy, SciPy, and scikit-learn.
• Strong understanding of machine learning algorithms and techniques, including supervised and unsupervised learning, regression, classification, and clustering.
• Experience with data visualisation tools such as R Studio, Matplotlib, Seaborn, or Tableau.
• Familiarity with big data technologies (e.g., Hadoop, Spark) and cloud platforms (e.g., AWS, Azure) is desirable.
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Strong communication and collaboration skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders.

Other Technical Skills:

• Programming Languages: Proficiency in languages such as Python or R is essential. Knowledge of other languages like SQL, Java, Scala, or Julia can be beneficial depending on the context.
• Statistical Analysis: Strong understanding of statistical concepts and methods such as hypothesis testing, regression analysis, probability distributions, and Bayesian inference.
• Machine Learning: Familiarity with a wide range of machine learning algorithms including supervised learning (e.g., linear regression, decision trees, random forests, SVMs), unsupervised learning (e.g., clustering, dimensionality reduction), and deep learning (e.g., neural networks, CNNs, RNNs).
• Data Manipulation: Ability to clean, preprocess, and manipulate large datasets using libraries like Pandas or dplyr.
• Data Visualization: Proficiency in creating clear and informative data visualizations using libraries such as R Studio etc.
• Big Data Technologies: Understanding of big data frameworks and technologies such as Hadoop, Spark, and distributed computing concepts, IoT, etc
• Database Management: Knowledge of relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Cassandra) for data storage and retrieval.

Behavioral:

• Problem-Solving: Strong analytical and problem-solving skills to tackle complex data challenges and find innovative solutions.
• Communication: Excellent communication skills to effectively convey technical findings to non-technical stakeholders through reports, presentations, and visualizations.
• Collaboration: Ability to work effectively in cross-functional teams, collaborating with data engineers, business analysts, and other stakeholders.
• Curiosity and Learning Agility: A curious mindset and a willingness to continuously learn and adapt to new tools, techniques, and technologies in the rapidly evolving field of data science.
• Attention to Detail: Thoroughness and attention to detail are crucial for ensuring data quality, accuracy, and reproducibility in analyses and models.
• Ethical Considerations: Understanding of ethical considerations and potential biases in data collection, analysis, and decision-making processes.
• Time Management: Effective time management skills to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Dangote Group is one of Nigeria’s most diversified business conglomerates with a hard – earned reputation for excellent business practices and products’ quality with its operational headquarters in the bustling metropolis of Lagos, Nigeria in West Africa.

We are recruiting to fill the following positions below:

1.) Control / SAP Officer
2.) Deputy Manager, Production – Cement Industry
3.) CCR / DCS Operator – Cement Industry
4.) Operational and Market Risk Management Analyst
5.) Business Continuity Management Analyst
6.) AGM – Mechanical Engineer
7.) Admin and Shared Services Manager – Cement Industry
8.) Head, Quality Assurance and Control – Cement Industry
9.) Chief General Manager, Maintenace (Cement Industry)
10.) Assistant Manager, Talent Acquisition
11.) Terminal Port Operations Lead
12.) CNG Fleet Administrator, DCT
13.) Human Resources Business Partner – Cement Industry
14.) Assistant General Manager, Business IT & Projects Management
15.) Mechanical Technician

Job Title: Control / SAP Officer

Location: Kogi
Employment Type: Full-time

Job Summary

• The Control/SAP Officer will manage SAP Unit tasks effectively & efficiently to ensure smooth operation of trucks.
• The Control / SAP Officer is also responsible for Managing the company’s Automotive Gasoline Oil in a strategic way to improve the distribution of company product.

Key Duties and Responsibilities

• Creation of Store Issue Reservation Voucher (Fuel Paper) for Tippers/Trucks using SAP.
• Creation of notification numbers on SAP for trucks/tippers going for minor and major repairs in the workshop.
• Daily report on trucks that were issued AGO base on their route.
• Daily report on trucks going into the workshop for repairs and highway breakdown Trucks.
• CNG posting as per activated trucks and issuance of AGO paper to drivers
• Updating of driver’ data on SAP
• Keep record of all trucks that receive AGO for reference purpose.
• Ensuring effective and efficient utilizing of CNG to reduce AGO consumption in other to reduce cost of operation.
• Moving trucks from one plant to the other on SAP depending on its location
• Ensure that drivers details are correctly written on AGO Reservation Issue Paper to avoid mix-match
• Provide report to the Head of Control Unit regarding AGO issuance as at when requested.

Requirements

• B.Sc. in Computer Sciences or Engineering and any relevant courses
• Minimum of 3 years working experience in related role
• Proficiency in Microsoft office packages
• Intermediate knowledge in data analytics
• Proficient in the use of SAP, NOVA and ATC Management as it relates to the job.

Skills and Behaviors:

• Adequate Computer Skills
• Great Problem Solving Skills
• Excellent Interpersonal Skills
• Accountability.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Deputy Manager, Production – Cement Industry

Location: Benue
Employment Type: Full-time

Job Summary

• Supervise and coordinate the execution of production operations to achieve production and quality targets.

Key Duties and Responsibilities

• Ensure production of high-quality cement in the plant in accordance with pre-set quality standards.
• Ensure constant availability of plant machinery for operations.
• Ensure regular supply of materials, such as clinker, high grade limestone and gypsum.
• Supervise the utilization of plant resources to ensure uninterrupted plant operations and employee/plant safety.
• Oversee startups, shutdowns, and operations in process units.
• Oversee process activities to ensure production of high-quality cement.
• Manage emergency situations to ensure adherence to standard procedures.
• Ensure regular maintenance schedules are followed to keep equipment in good operating condition.
• Coordinate housekeeping activities.
• Provide input to the development of the standard operating procedures for assigned production section.
• Ensure compliance to relevant ISO standards.
• Liaise with the Shift Coordinator, as necessary.
• Perform any other duties assigned by the Head, Production.

Requirements
Educational and Work Experience:

• Bachelor’s Degree or its equivalent in a technical discipline.
• Minimum of fifteen (15) years relevant work experience.

Skills and Behaviours:

• Strong knowledge of cement production process
• Good leadership and supervisory skills
• Good problem solving and analytical skills
• Ability to pay attention to details
• Good interpersonal and relationship management
• Good knowledge of product quality parameters and quality control
• Good knowledge of cement production line, equipment, and their functions
• Good communication skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: CCR / DCS Operator – Cement Industry

Location: Benue
Employment Type: Full-time

Job Summary

• Responsible for Plant Operation and Process Control of the Kilns, Raw Mills, Cement Mills and Coal Mills.
• Coordination, Supervision and Training of all other CCR Operators.

Key Duties and Responsibilities

• Executing the operation, in the shift, of Raw Mill, Kiln, Cement & Coal Mills and auxiliaries’ equipment from the Central Control Room (CCR)
• Coaching and Training of CCR operators to execute operational initiatives for increasing production and reducing cost of production.
• Co-ordination of autonomous maintenance with the help of shift patrollers to achieve the targeted availability of plant for production of raw meal and clinker respectively.
• Trouble Shooting Operational Problems and taking actions to ensure run the equipment in steady trend on continuous basis.
• Achieving optimum fuel efficiency, power consumption and minimizing manpower utilization.
• Ensure Implementation of ISO Systems and Safety Standards in Production Department.
• Ensuring that the quality of the product going out from your department confirm with internal quality specifications.
• Assessing self-development needs and taking action on improvement areas identified.
• Relieves other Kiln CCR operator when on leave.
• Other additional assignments as entrusted by the management.

Requirements
Education and Work Experience:

• B.Sc. in Chemical Engineering or, Diploma in Cement Tech.
• Minimum of 9 years Cement Plant experience

Skills and Competencies:

• Good communication skills
• Strong leadership qualities
• Excellent interpersonal skills
• Ability to work in a team environment
• Sound judgement and decision making skills
• Critical thinking.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Operational and Market Risk Management Analyst

Location: Lagos
Employment Type: Full-time

Description

• Welcome to an exciting opportunity to join the Dangote Industries Limited as an Operational and Market Risk Management Analyst!
• As an Analyst collaborating with the Group Head of Operational Risk Management, your role will involve the identification and handling of operational and market risks throughout the organization.
• You will play a vital role in developing risk management strategies, analyzing risk exposures, and implementing risk mitigation measures.

Responsibilities

• Ensure timely completion and submission of Risk & Control Self Assessments (RCSAs) and Key Risk Indicators (KRIs).
• Conduct root cause analyses on identified risk events and recommend controls to prevent their recurrence or minimize their impact on critical business processes.
• Maintain close monitoring of the Business Unit’s risk exposure to ensure operational efficiency, projected sales, and timely resolution of limiting factors.
• Attend Management Committee meetings to present and discuss key risks requiring immediate attention or Senior Management awareness, as assigned.
• Monitor and analyze relevant market variables and current economic trends to evaluate their potential impact on the Group’s position.
• Calculate the Group’s net open position in foreign exchange (FX).
• Estimate potential FX losses using Value-at-Risk (VaR) calculations.
• Perform sensitivity analysis of the Bond portfolio to defined changes in interest rates using Duration/Convexity.
• Assess liquidity risk using Gap analysis and Liquidity ratios.
• Monitor strategic risks related to corporate governance, strategy formulation and implementation, pricing pressure and competition, mergers and acquisitions, sales and marketing, and systemic risks stemming from macroeconomic trends that could affect the business.
• Customize ERM Policies and SOPs to align with business dynamics and regulatory requirements.

Qualifications and Skills

• Holder of a First Degree in Business, Economics, Finance, or a related field
• Relevant professional certification in risk management (e.g., CFA, FRM, CRM) is preferred
• Minimum of 5 years of relevant experience in operational and market risk management
• Strong understanding of risk management principles and methodologies
• Knowledge of regulatory requirements related to operational and market risks
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work effectively in a cross-functional team
• Proficiency in risk management software and tools.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Continuity Management Analyst

Location: Lagos
Employment Type: Full-time

Description

• Support the Group Head of Operational Risk Management with embedding a best-in-class business continuity management culture within DIL. Involved in the proper implementation of the Group’s business continuity management framework comprising its policies, procedures and tools, in line with best practice.
• Assist in ensuring an effective, robust and auditable Enterprise Business Continuity Management (BCM) Governance framework that is consistent with general regulatory requirements and industry best practices/standards is developed, maintained and adhered to across the organization to ensure that the Group is appropriately prepared for, and can respond to unexpected disruptions to normal activities.
• Ensure that all Business Continuity materials and documents (such as plans, emergency response procedures, call trees, test results, etc.) are developed, produced, updated and maintained with versioning as required.
• Ensure that recovery team structures are identified and team members aware of responsibilities
• Work closely with IT to develop and maintain DR plans for critical systems and applications and to ensure that internal recovery sites are updated and functioning properly.
• Liaise with Business Continuity Coordinators to develop effective working relationships.
• Assist with crisis management in the event of a business interruption and develop required status reports (e.g., report cards) on development of business continuity plans
• Assist with developing recovery strategies that will enable DIL and its Business Units resume normal operations as soon as possible following a crisis.
• Report all threats to Business Continuity and ensure that contingency plans are developed to address key business continuity risks identified.
• Ensure continuous BCM awareness across the organization to ensure all stakeholders’ preparedness in the event of disruptive events.

Requirements

• HND/Bachelor’s Degree in a Business-related course, Information Management, or Engineering; Masters’ degree in a relevant field of study or relevant professional qualification would be an advantage.
• Good interpersonal skills with strong presentation, verbal and written communication skills
• Knowledge of information security, business continuity and enterprise risk management required.
• 5 years or more risk management experience in manufacturing or financial services experience required
• Being either a Certified Business Continuity Professional or Master Business Continuity Professional is an added advantage.
• Proficiency in Microsoft Office Suite and other relevant software.
• Ability to multitask and prioritize assignments in a fast-paced environment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: AGM – Mechanical Engineer

Location: Obajana, Kogi
Employment type: Full time

Description

• The Dangote Cement Plc is seeking an experienced Assistant General Manager – Mechanical Engineer to join our team.
• As the AGM – Mechanical Engineer, you will be responsible for overseeing and managing mechanical engineering activities within our organization.
• You will provide guidance and support to the engineering team, ensuring that projects are completed on time and within budget. Additionally, you will collaborate with other departments to ensure the smooth operation of our facilities.

Responsibilities
In this role, you will:

• Lead a team of engineers and technicians, providing guidance and support to ensure the successful completion of projects
• Manage and coordinate mechanical engineering activities, ensuring alignment with project objectives and company standards
• Oversee the design, installation, and maintenance of mechanical systems and equipment
• Ensure compliance with safety regulations and industry standards
• Collaborate with other departments and stakeholders to identify areas for improvement and implement changes to enhance efficiency and productivity
• Provide technical expertise and support to resolve complex mechanical engineering issues
• Monitor project progress, identify risks and issues, and implement corrective actions as necessary
• Prepare reports and presentations to communicate project status and outcomes to senior management.

Requirements
To be successful in this role, you should have:

• A Bachelor’s Degree in Mechanical Engineering or a related field
• At least 20 years of experience in mechanical engineering, preferably in a leadership role
• Proficiency in industry-standard software and tools
• Strong knowledge of mechanical engineering principles and practices
• Excellent leadership and team management skills
• Strong analytical and problem-solving abilities
• Good communication and interpersonal skills
• Ability to work effectively in a fast-paced and dynamic environment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Admin and Shared Services Manager – Cement Industry

Location: Gboko, Benue
Job type: Full time (On-site)
Category: DCP – HR

Description

• We are seeking an experienced Admin and Shared Services Manager to join their team. As the Admin and Shared Services Manager in the Cement Industry, you will be responsible for overseeing and managing all administrative functions and shared services across the organization.
• In this role, you will be responsible for developing and implementing efficient administrative processes, managing vendor relationships, and ensuring the efficient delivery of shared services such as facilities management, office administration, procurement, and logistics.
• You will collaborate with cross-functional teams to streamline processes, improve operational efficiency, and ensure a smooth and professional working environment.

Key Responsibilities

• Arrange travel and accommodations.
• Schedule in-house and external events.
• Allocation and furnishing of offices/ residential accommodat
• Environmental/Waste management and control including the general housekeeping of factory premises, Estates and offices.
• Liaising with the Materials Management department for the procurement and supply of stationery and other office utilities.
• Staff transport management including allocation of vehicles for official journeys and assignments and approval of requests for repairs of official vehicles.
• Procurement and supply of office welfare items including refreshment and toiletries.
• Liaising with the concerned departments to ensure effective provision of communication facilities for the workers.
• Management of) Housing Estates (maintenance, renovation, allocation, revocation of houses).
• Procurement and Supply of Household Items for both Local and Expatriate Staff at the Estates
• Maintenance of Facilities in the Plant and Estates
• Canteen Administration for Expatriate and Local Staff.
• Estate Renovation – Assessment of Houses to be renovated, renovation with in-house or third party contract, supervision and allocation of renovated houses to approved Staff members.
• Assist the Head, HAM/Admin with HAM/Admin Vendor and Third Party Workers Management (Bill Payment, Discipline, Replacement, Identity Management, and Assessment).
• Collation and Preparation of Plant General Administration Budget.
• Liaise with Social Performance, HSE and Sustainability for Compliance issues.
• Identify areas for improvement and implement solutions to enhance productivity and customer satisfaction

Qualifications and Experience

• B.Sc./ HND Business Administration/Management/Humanities, Law etc,
• Minimum of 10 years’ experience in similar role
• CIPM membership will be an added advantage
• Proven work experience as an Administrative Officer. Administrator or similar role
• Solid knowledge of office procedures.
• Experience with office management software like MS Office (MS Excel and MS Word, specifically)
• Strong organization skills with a problem-solving attitude.
• Excellent written and verbal communication skills.
• Attention to detail.

Benefits

• Private Health Insurance
• Paid time off
• Training & Development

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Head, Quality Assurance and Control – Cement Industry

Job ID: CGM200324
Location: Okpella, Edo
Job type: Full time
Category: DCP – Operations

Description

• We are currently seeking an experienced and dedicated individual to join our team as the Head of Quality Assurance and Control in Okpella Cement Plc.
• As the Head of Quality Assurance and Control, you will be responsible for ensuring that our products meet the highest quality standards before they reach our customers.
• Your expertise and leadership will be instrumental in driving the success of our business.

Your Responsibilities
As the Plant Director’s report, your responsibilities will include:

• Develop and implement a comprehensive quality assurance and control program to ensure compliance with industry standards and customer requirements.
• Lead a team of quality professionals to monitor and evaluate quality control procedures.
• Develop and maintain quality control policies and procedures.
• Conduct regular audits and inspections to identify areas for improvement and implement corrective actions.
• Collaborate with cross-functional teams to drive continuous improvement and enhance product quality.
• Stay updated on industry trends and technological advancements to incorporate best practices into quality control processes.
• Provide leadership and guidance to the quality assurance and control team, fostering a culture of excellence, teamwork, and accountability.
• Establish and maintain strong relationships with internal stakeholders, external partners, and regulatory agencies.
• Prepare and present reports on quality assurance and control performance to management.
• Ensure compliance with relevant legal and regulatory requirements.
• Manage quality-related documentation and data management systems.

Requirements

• Minimum of 27 years of experience in quality assurance and control, preferably in the cement industry.
• Bachelor’s Degree in a relevant field (e.g., Chemistry, Chemical Engineering, Quality Management).
• Strong knowledge of quality control principles, methodologies, and best practices.
• Proven experience in developing and implementing quality assurance programs.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Detail-oriented and committed to achieving excellence in quality control.
• Experience with relevant quality management systems and tools.
• Proficiency in Microsoft Office Suite.
• Relevant certifications (e.g., ISO, Six Sigma) are a plus.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Chief General Manager, Maintenace (Cement Industry)

Job ID: CGM200324
Location: Okpella, Edo
Job type: Full time
Category: DCP – Operations

Job Summary

• Support plant management in the planning, coordination and control of efficient operation, maintenance and execution of all plant equipment design, modification, erection and commissioning activities.
• Management of all technical personnel and plant administration.

Tasks & Responsibilities

• Spares and material control for cost effectiveness.
• Responsible for plant improvement activities.
• Outsourcing external professional services/support as approved by management.
• Technical manpower planning and administration.
• Ensure compliance with ISO Standards
• Any other assignments that supports plant operations.

Requirements

• BSc/B Eng Degree in Engineering
• Minimum of 30 years relevant experience.
• Plant operation/maintenance skills. (Preferably Cement Plant).
• Possess management and administration skills.
• Excellent communication and analytical skills.
• Computer literate with proficiency in MS Office Suite.
• SAP literacy.

Benefits

• Private Health Insurance
• Paid Time Off
• Training & Development

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Assistant Manager, Talent Acquisition

Location: Obajana, Kogi
Employment Type: Full-time

Description

• We’re thrilled to announce an exciting opportunity to join the Dangote Cement Plc as an Assistant Manager, Talent Acquisition.
• As the Assistant Manager, Talent Acquisition, you will play a crucial role in attracting and selecting top talents to join our esteemed organization.
• We’re looking for a friendly and proactive individual who can contribute to our team’s success and help us achieve our recruitment goals.

Key Responsibilities

• Develop and implement talent acquisition strategies and plans aligned with business goals and objectives.
• Source and attract talented candidates through various channels, including online job portals, social media, and professional networks.
• Conduct interviews, assess candidate qualifications, and make recommendations for hiring decisions.
• Collaborate with hiring managers to understand their talent needs and provide guidance on best practices for recruitment and selection.
• Manage and build relationships with external partners, such as recruitment agencies and job boards.
• Ensure a positive candidate experience throughout the recruitment process.
• Stay updated on industry trends and best practices in talent acquisition to enhance recruitment strategies.
• Monitor and analyze recruitment metrics to measure the effectiveness of talent acquisition efforts.

Education and Experience

• Bachelor’s Degree in Human Resources or a related field.
• Minimum of 15 years proven experience as a Talent Acquisition Assistant Manager or similar role.

Skills and Qualifications:

• In-depth knowledge of talent acquisition strategies and best practices.
• Strong understanding of employment laws and regulations.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Terminal Port Operations Lead

Location: Lagos

Job Summary

• As the overseer of terminal port activities, you’ll be in charge of ensuring that everything runs smoothly and efficiently. From coordinating different departments and teams to making sure operations follow safety and operational standards, your role will be crucial in maintaining a streamlined flow of operations.

Key Duties and Responsibilities

• Develop and implement strategies, policies, and procedures to optimize terminal port operations.
• Ensure compliance with relevant regulatory and environmental standards.
• Coordinate and monitor daily operations, including vessel scheduling, container movements, and cargo handling.
• Manage and liaise with internal and external stakeholders, including shipping lines, port authorities, and trucking companies.
• Ensure proper equipment maintenance and repair.
• Monitor and evaluate performance metrics, and implement improvements as needed.
• Ensure effective communication and coordination between departments and teams.
• Manage budgeting and financial activities related to terminal port operations.
• Identify and implement strategies to enhance productivity, efficiency, and cost-effectiveness.
• Supervise and mentor staff, and provide training and development opportunities.
• Stay updated on industry trends and developments, and implement best practices.

Requirements

• Bachelor’s Degree or higher in Maritime Studies, Logistics, or related field.
• Minimum of 20 years of relevant experience in terminal port operations.
• Strong knowledge of port operations, regulations, and best practices.
• Proven leadership and managerial skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• Strong analytical and problem-solving skills.
• Ability to manage budgets and financial activities.
• Proficiency in relevant software and systems.
• Knowledge of safety and environmental regulations.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: CNG Fleet Administrator, DCT

Location: Kogi

Job Summary

• The Fleet Administrator is responsible for directing and overseeing transportation-related operations within the organization.
• The Fleet Administrator manages the activities of the Fleet Officers, coordinates the movement of finished cement products and/or raw materials.
• The Fleet Administrator ensures that transportation activities comply with safety rules and regulations.

Key Duties and Responsibilities

• Directing activities related to dispatching, routing, and tracking of transportation trucks.
• Co-ordinate the activities of assigned fleet.
• Co-ordinate all truck concerns and issues with DCT trucks in his fleets.
• Supervise fleet scheduling and planning activities to ensure timely delivery of products to depots/customers.
• Ensure strict compliance and enforcement of existing company policies, procedures and reporting as it relates to their fleet.
• Manage the operations and maintenance of the company’s fleet as assigned.
• Manage / monitors efforts of all fleet officers and truck drivers to achieve synergies and ensure achievement of the operations targets
• Preparation of daily, weekly and monthly operational reports.
• Ensure maximum utilization of trucks at all times.
• Oversee in conjunction with the recovery units, the return to operational condition any impounded, accidental or damaged trucks in line with agreed timelines.
• Directing investigations to verify and resolve customer or delivery complaints.
• Complying with transportation-related policies, as well as safety rules, union contracts, and government regulations.
• Promoting safe work activities by conducting safety audits, and attending company safety meetings.

Requirements

• Bachelor’s Degree in Logistics, Business Management, or related field.
• A minimum of 10-12 years’ experience as a Fleet Administrator in a similar industry.
• Solid knowledge of the transportation industry and logistics.
• Experience working with union contracts and transportation-related government regulations.
• Critical thinking skills and knowledge of analytics.
• Experience working with transport management systems and warehouse management software, such as Freight Path and Info plus.
• Ability to work well with team members and navigate stressful situations.
• Excellent leadership skills.
• Good conflict resolution skills

Skills and Behaviors:

• Ability to appraise and use IT packages and electronic communication methods.
• Tact, diplomacy and calmness, especially when dealing with tired drivers and disgruntled customers.
• An analytic mind and good numeracy skills.
• Excellent geographical knowledge.
• Good people management and coordination skills.
• Excellent financial acumen.
• Excellent negotiation and communication skills.
• Extensive knowledge of the transportation industry.
• Good intuition to make crucial judgment calls.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidate should:
Click here to apply online

Job Title: Human Resources Business Partner – Cement Industry

Location: Benue

Description

• Welcome to Dangote Cement Plc, Africa’s leading cement manufacturers! We are currently seeking an enthusiastic and engaging Human Resources Business Partner to join our HR team in Gboko, Benue State.
• As the Human Resources Business Partner, you will play a key role in supporting our cement division by providing strategic HR support and guidance.
• In this dynamic role, you will develop and implement HR initiatives, policies, and processes to drive employee engagement, talent development, and organizational effectiveness within the cement industry.
• You will also collaborate with business leaders to identify HR needs, provide coaching and guidance, and facilitate HR programs that align with our company goals and values.

Requirements

• Bachelor’s Degree in Human Resources Management, Business Administration, or a related field.
• Minimum of 10 years of HR business partnering experience, preferably within the cement industry.
• Strong knowledge of HR practices, policies, and employment laws.
• In-depth comprehension and meticulous attention to detail to guarantee the accuracy of data cleaning, analysis, and reporting.
• Overseeing employees hired from external sources and other independent contractors.
• Experience in talent management, performance management, and employee engagement initiatives.
• Excellent interpersonal and communication skills.
• Ability to build strong relationships and influence stakeholders at all levels of the organization.
• Strong problem-solving and analytical skills.
• Ability to work in a fast-paced, dynamic environment.
• High level of professionalism, integrity, and confidentiality.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidate should:
Click here to apply online

Job Title: Assistant General Manager, Business IT & Projects Management

Location: Lagos

Job Summary

• We are seeking a highly skilled and experienced Head of Business IT & Projects Management to join our dynamic team.
• As the Head of Business IT & Projects Management, you will be responsible for overseeing the company’s IT infrastructure and managing various projects to support the achievement of our business goals.

Tasks
As a member of our team, your primary responsibilities will be to:

• Conduct market research to identify current industry trends and opportunities
• Collaborate with cross-functional teams to develop and implement innovative marketing strategies
• Create and manage marketing campaigns across various channels, including social media, email, and online advertising
• Analyze campaign data and metrics to measure effectiveness and optimize performance
• Monitor competitor activities and identify potential threats or areas for improvement
• Stay up-to-date with emerging trends and technologies in digital marketing
• Communicate and present marketing strategies and results to internal stakeholders
• Supervise the activities/tasks performed by Business Process/ Project Analysts.
• Coordinate or perform the elicitation and documentation of business requirements.
• Elicit requirements through various means such as interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis (BA) techniques, and workflow analysis.
• Critically evaluate information collected from multiple sources, resolve conflicts, and break down high-level information into concise briefs or reports.
• Collaborate with assigned Heads of Business Functions to modify existing processes or develop new requirements across the function, including the design and implementation phases.
• Liaise with vendor partners to design optimal solutions.
• Create, maintain, and implement processes for continuously monitoring data quality and integrity in platform applications.
• Document changes made to the design and implementation of applications.
• Manage IT projects and provide BA support.
• Create training materials for application users and organize training sessions for new end users of related applications.
• Monitor user adoption rates and take appropriate actions as needed (e.g., additional training sessions, communication, system modifications, etc.)
• Collaborate with the business to transform and develop new initiatives into applications, design solutions, and implement changes.
• Coordinate the planning, scheduling, and monitoring of assigned IT-related projects.
• Track project timelines, milestones, budgets, and deliverables using suitable tools to ensure the delivery of quality outputs.
• Provide progress reports, documentation, and presentations to stakeholders and management.
• Coordinate project management activities, including postmortems/process evaluation, for assigned projects and review recommendations to identify successful and unsuccessful project elements.
• Create and maintain comprehensive project documentation.
• Provide weekly status reports to the Group Head of IT.
• Perform any other duties that may be assigned by the Group Head of IT.

Requirements

• Bachelor’s Degree in Information Technology, Computer Science, or a related field
• Proven minimum of 15 years experience in leading IT teams and managing projects.
• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• In-depth knowledge of IT systems and infrastructure.
• Experience with strategic planning and budgeting.
• Strong analytical and problem-solving skills
• Ability to work effectively with cross-functional teams and stakeholders.
• Professional certifications such as PMP, ITIL, or other relevant certifications.
• Experience in the manufacturing industry is a plus.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidate should:
Click here to apply online

Job Title: Mechanical Technician

Location: Lagos, Nigeria

Job Purpose

• Responsible for performing various duties to install, troubleshoot, repair and maintain equipment’s for both production and utility to support the achievement of business objectives.

Job Responsibilities

• Responsible for ensuring that the duties are performed in a safe, efficient and effective manner.
• Performs preventive/predictive maintenance procedures on all equipment in the plant.
• Performs basic troubleshooting on mechanical and pneumatic systems.
• Installs and/or replaces new or reconditioned repair parts; bearings, belt, gear boxes, rollers, pneumatic fittings.
• Repair and Maintain Machinery: roller mill, hammer mill, geared motor, centrifuges.
• Devise maintenance plan to forestall trouble shooting.
• Keep record of all daily maintenance downtime and maintain proper record of maintenance.

Requirements

• B.Sc Degree, or M.Sc Degree in Mechanical Engineering, or equivalent degree.
• 5-10 years’ experience in Industrial Machine Installation, Repairs, and Maintenance in FMGC.
• Good Knowledge of Preventive and Predictive Maintenance.
• Good Knowledge of Maintenance and Vertical Forming and Filing Machine (VFF packaging machine).
• Ability to read Schematics Diagrams, Blueprints and other technical documents.

Key Skills Required:

• Experienced in equipment repairs and maintenance.
• Planning, Scheduling, Controlling & Coordinating.
• Excellent organizational, prioritization and follow up skills.
• Effective interpersonal and written communication skills.
• Electrical, Plumbing, Welding, Carpentry skills.
• Proficiency in SAP.

Benefits

• Private Health Insurance
• Paid Time Off
• Training & Development

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidate should:
Click here to apply online

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the following positions below:

1.) Senior Manager – Digital Marketing
2.) Senior Architect – Billing, Charging and VAS
3.) Manager – Master Brand
4.) Account Partner – Public Sector.Enterprise Business
5.) Manager – EB Sales Large and Medium Enterprise SouthSouth, Enterprise Business
6.) Partner – Client Success LE and Public LSW, Enterprise Business
7.) Manager – Project, Network
8.) Officer – Outbound and Support Desk, Customer Services
9.) Analyst – CVM Operations, Marketing
10.) Manager – CRM, Bayobab
11.) Analyst – Service Integration, Customer Relations

Job Title: Senior Manager – Digital Marketing

Job Identification: 3931
Location: Ikoyi, Lagos

Mission

• To drive MTN’s Digital strategy and execution across all digital channels and touchpoints. This includes but is not limited to digital media, digital advertising, content strategy, corporate identity and advertising, social media, and Group digital properties.
• To conceptualize, execute and manage all digital media communication campaigns for the MTN Brand, in line with the overall marketing strategy and other divisional initiatives.
• Implement a robust digital marketing acquisition vision and optimize all digital platforms’ financial and operational performance by inspiring a team of onsite, Social Media, Content, Paid media/SEO and Analytics/ CRO leads.

Description

• Develop MTN’s Digital strategy and execution across all digital channels and touchpoints. This includes but is not limited to digital media, digital advertising, content strategy, corporate identity and advertising, social media, and all MTN Group digital properties.
• Conceptualize and execute all digital media communication campaigns for the MTN Brand, in line with the overall marketing strategy and other divisional initiatives.
• Drive customer acquisition, leads, and revenue generation across designated digital channels /platforms
• Lead the development of content strategy and innovative social media engagement initiatives to drive brand differentiation and affinity
• Use of data analytics for campaign optimization, tracking, and predictive learnings for future proposition development and social engagements
• Proficiency in the use of Martech and Digital Marketing tools like Google Analytics, Mix Panel, Apps flyer, Metabase, Data studio, MailChimp for real-time performance tracking, revenue generation, and the development of competitive strategies
• Ensure adherence to legal, compliance, and communication policies to forestall breaches and reputational backlash on the MTN brand
• Lead the maintenance, management and performance of the MTN website www.mtn.ng and all associated websites
• Improve the design, usability, content, and conversion points of the company’s website to meet relevant KPIs
• Lead and manage in-house creative development to ensure faster route-to-market
• Monitor projects and ensure they are delivered to budget and on time
• Define new digital products and requirements based on the technological roadmap & business strategy of MTN Nigeria working with key business stakeholders
• Analyze and interpret user journey stats in order to improve customer experience
• Lead team to prioritize and sign off on all projects based on strategic importance; resource availability etc.
• Determine and track man-hour requirements
• Work closely with Information systems on website functionality and proper change request processes
• Monitor and evaluate relevant media agencies to deliver on strategy, creativity, and output.
• Lead the digital marketing team in establishing a strong cross-departmental relationship with other Lines of Businesses (LOBs), Legal, etc.
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.

Education

• First Degree in Marketing, Social Sciences etc.
• A master’s Degree or post-graduate diploma in Marketing, Digital Marketing, Business Administration or a related discipline
• APCON Certification
• Relevant certification in Digital Marketing
• Fluent in English

Experience:

• Experience: 9 – 17 years’ experience which includes:
• 8+ years of experience in Marketing, Digital marketing, APCON certification
• 4+ years experience in a leadership role driving large-scale digital media strategy
• Experience in managing agency relationships and in, planning and buying display media, building campaigns, implementing bidding strategies
• Expert knowledge of Digital analytics, Funnel optimization, lead generation, customer acquisition and revenue generation on digital platforms
• Proficiency in campaign development, A/B testing, media buying and channeling, UX, SEO & campaign optimization
• Proficiency in the use of Digital Marketing tools like, Google analytics, Mix Panel, Apps flyer, Metabase, Data studio, MailChimp etc.
• Campaigns and deriving customer insights a major plus
• Exceptional troubleshooting skills and should thrive in high expectation scenarios with many stakeholders
• Exceptional communicator who inspires the team and can engage C-level audience on relevant topics in a time-efficient manner
• Strong communication and writing skills
• Interpersonal skills
• Strategic Marketing Management Skills
• Project Management Skills.

Application Closing Date
22nd March, 2024; 10:59 PM

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Architect – Billing, Charging and VAS

Job Identification: 3607
Location: Ikoyi, Lagos

Mission

• Create an architecture vision and blueprint for Business Support Systems (BSS) and Value-Added Services (VAS) across the technology value chain and ensure alignment with MTN group standards and framework covering OSS and BSS system deployment and integration and associated applications and infrastructure across the value chain.
• Responsible for the overall design of the application and mapping client business requirements to systems and technical requirements; ensuring sound architectural principles are consistently enforced; ensuring development standards are in place and adhered to; preparing architecture documents, artifacts, and presentations; and responsible for developing system architecture, roadmaps, scopes, and defining key capabilities and other non-functional requirements.

Description

• Evaluate developments in architecture in the local and international business environment and recommend value-adding improvements to MTNN’s VAS architecture roadmap.
• Leads the improvement in the utilization of current Enterprise VAS “Portfolio” capabilities
• Lead the coordination of the evolution of existing BSS and VAS platforms to support enterprise strategy, avoid platform/capabilities duplication, and ensure optimal asset utilization (hence, avoid asset wastage).
• Provide strategic context for system evolution in response to the constantly changing business environment.
• Develop a change strategy with respect to BSS and VAS systems.
• Defines standards and guidelines for systems/solutions procurement or deployment for BSS and VAS/IN platforms.
• Defines value chain, and enterprise capabilities as it relates to BSS and VAS/IN platforms/applications & services.
• Determines overall modeling standards, guidelines, best practices, modeling techniques (TOGAF 9), and other industry frameworks.
• Ensures architectural validity (completeness) and compliance with the MTN Group Enterprise Architecture Framework and Principles.
• Develops and documents appropriate architecture activities, reports, etc. per functional area.
• Define BSS and VAS/IN applications architecture and design.
• Design the architectural landscape to accomplish cross-system objectives and advantageous trade-offs across the ecosystem.
• Ensure the alignment of enterprise architecture with the business strategy throughout the cycle of innovation, planning, and delivery.
• Develop the architecture (current state, transition state, and future state) considering the logical grouping of activities.
• Document the concept models and describe the interfaces and functions of the architectural elements.
• Develop solution sets and case studies as a body of knowledge and reference point for reuse and fast delivery.
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Education

• First Degree in Computer Science, Engineering, or its equivalent
• Possession of a postgraduate degree in related disciplines such as IT or engineering will be an advantage.
• Fluent in English

Experience:

• 6 -13 years’ experience, which includes:
• A minimum of 3 years’ experience in an area of specialization, with experience in supervising or managing others
• Experience working in a medium- to large organization
• Experience in Enterprise Architecture (Business, Applications, VAS/IN)
• Experience in integrating applications and technology in a complex environment.
• Practicable Telco 2.0 experience
• Experience in Service Delivery Platforms, BSS, and VAS/IN Implementation and Solution Delivery
• In-depth experience in architecture governance and standards, business capability and value chain analysis, and application portfolio management (APM)
• Good experience in IT architecture and underlying frameworks such as TOGAF and SOA, including the development and ensuring adherence to architecture principles and standards
• Possess the experience of translating business requirements into systems, scope, solutions, and architecture definitions.
• Good working knowledge of eTOM, TOGAF, Value Added services applications, prepaid management systems, Customer Management & Billing, Service Delivery platforms, and SOA.
• Good working knowledge of NPV, IRR, ROI, and TCO
• Deep knowledge of service delivery platforms or telco service development, particularly mobile data, and converged services
• Deep knowledge of industry standards and trends related to service delivery platforms, value-added services, and intelligent network systems
• Good knowledge of Agile delivery methodologies

Application Closing Date
26th March, 2024; 10:59 PM

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager – Master Brand

Job Identification: 3094
Location: Ikoyi, Lagos
Job Schedule: Full time
Division: Marketing
Job Category: MTN Level 3
Reports To: Senior Manager Brand Management

Description

• Develop and execute campaigns that drive brand preference and product adoption for MTN’s VAS/MFS and promotions.
• Manage the strategic framework for the development of VAS, MFS, and Promotional campaigns.
• Develop rollout plans and a route-to-market strategy for all promotional campaigns.
• Develop, execute, and manage brand equity and affinity-growing projects that deliver on volume and value, working with VAS and Proposition managers.
• Conceptualize consumer acquisition and usage increment promotions in conjunction with VAS managers to drive revenue and brand affinity.
• Leverage MTNF initiatives to enhance brand equity (develop a cause marketing advertising campaign with Corporate Services) through digital-related activities.
• Provide Brand support to other functions like HR, Network Group, IS, and CR.
• Supervise and manage all relevant advertising agencies.
• Manage the production of advertising creative materials, e.g., Outdoor, TV, press, and radio.
• To develop communication messages that will position MTN as the network of choice in the minds of individual customers and business entities, thereby achieving mental leadership in the adoption of products, services, and solutions.
• Strategic Management of all VAS proposition initiatives, National consumer promotions, and MFS initiatives to stimulate adoption amongst customers and business communities.
• Ensure prominent visibility of VAS promotions and MFS campaigns across the country, using both traditional and digital mediums of advertising.
• Manage the documentation and coordination of the creative agency. Documentation will include, but not be limited to, raising contracts, processing payments, resolving any issues, etc.
• Ensure compliance with the MTN brand CI rules across all branding materials, including POS materials, merchandising materials, etc.
• Ensure VAS, MFS, and National Consumer promotion campaigns are deployed effectively to deliver set business objectives to the brand.
• Formulating marketing communication strategies that contribute to effective brand building and product or service adoption
• Coordinate all Advertising and communication deployment for VAS, MFS, and promotions.
• Monitor key market indices as they affect brand preference, affinity, equity, revenue, and market share.

Requirements
Educational Qualification:

• Tertiary qualification in Marketing, Economics, or any other Social Science
• An MBA will be an additional advantage
• A professional qualification from CIM or any other marketing related professional body
• Member of NIM (Nigerian Institute of Marketing)
• Fluent in English

Experience:

• 6–13 years’ experience, which includes:
  • Minimum of 3 years’ experience in an area of specialization, with experience in supervising or managing others
  • Experience working in a medium- to large organization
  • Experience in brand management in a marketing department or advertising
  • Experience in Brand strategy, Positioning, and Communication strategy with broad knowledge of brand management
  • Excellent Marketing communication skills, especially in the development of communication messages.
  • Experience in stakeholder management and engagement
  • Experience in the FMCG or telecommunications markets

Application Closing Date
20th March, 2024; 22:59

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Eligible Females and People with Disabilities are encouraged to apply.
• MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
• MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

Job Title: Account Partner – Public Sector.Enterprise Business NG

Job Identification: 4148
Location: Maitama, Abuja
Job Schedule: Full time
Job Category: MTN Level 2

Requirements

• Interested candidates should possess a Bachelor’s Degree

Application Closing Date
26th March, 2024; 23:59

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Eligible Females and People with Disabilities are encouraged to apply.
• MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
• MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

Job Title: Manager – EB Sales Large and Medium Enterprise SouthSouth, Enterprise Business

Job Identification: 4147
Location: Rivers
Job Schedule: Full time
Division: Enterprise Business
Job Category: MTN Level 3
Reports To: Senior Manager – Enterprise Business Sales East

Mission

• To develop and drive the Regional Enterprise Business to include SME, corporate, and public sector sales strategies in the regions to ensure return on investment, profitability, and customer satisfaction.

Description

• Implement standard sales strategies developed by EB Senior Manager Regional Sales, ensuring that they are tailored to the needs of the region or sales campaign.
• Review market and internal conditions, develop a sales strategy that grows MTN Business revenue streams, exceeds individual targets and objectives, and assists the department in planning and developing budgets for the upcoming year.
• Integrate quality management procedures into all business processes within the regional sales function and their effective deployment on a day-to-day basis.
• Ensure cost-effective management and sales campaigns for all Enterprise Business accounts in the regions in the following areas:
  • Key Performance Indicators (KPI) and Objective Setting
  • Target allocation and assignment
  • Account assignment
  • Account management
  • Contact and sales campaign strategy
  • Account Development Plans (ADP)
  • Customer satisfaction
  • Coaching of Account Partners
  • Effective resource allocation for regional coverage
• Use appropriate performance metrics and Customer Relationship Management (CRM) to routinely monitor progress against targets, taking appropriate managerial action to ensure all sales targets and KPI’s are met or exceeded.
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Requirements
Educational Qualification:

• First Degree in any related discipline
• A master’s degree in business administration will be an added advantage.
• Fluent in English

Experience:

• 6–13 years’ experience, which includes:
  • A minimum of 3 years’ experience in an area of specialization, with experience in supervising or managing others
  • Experience working in a medium- to large-sized organization.
  • Experience in the enterprise market and sales management in the telecommunications industry
  • Experience in developing key accounts as well as sourcing new business opportunities.
  • Knowledge of the functions and operations of the telecommunications industry.

Application Closing Date
26th March, 2024; 23:59

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Eligible Females and People with Disabilities are encouraged to apply.
• MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
• MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

Job Title: Partner – Client Success LE and Public LSW, Enterprise Business

Job Identification: 4126
Location: Victoria Island, Lagos
Job Schedule: Full time
Division: Fixed Broadband
Job Category: MTN Level 2
Reports To: Manager – Customer Management Broadband LSW

Mission

• Identify and assess customer needs to achieve customer satisfaction.
• Provide a higher level of quality customer support to all Fixed Broadband (FBB) customers.
• Effective use of customer management systems and practices.

Description

• Analysis of customer requests for prompt resolution
• Ensure end-to-end account management for broadband customers.
• Review new and existing customer service contracts to identify and escalate clauses with a negative impact on customer support and relationship management.
• Implement new initiatives to simplify customers’ journeys across all digital channels and regularly review FAQs to address customers’ needs.
• Pro-active analysis of all support systems (charging, CLM, DCLM, etc.) as well as broadband products with a view to identifying customer pain points and resolving issues before escalation
• Liaise with support teams (within and outside Fixed Broadband) to resolve any customer-identified issue.
• Achieve at least an 80% score in FBB NPS internal surveys.
• Work with product, UAT, and support teams to validate new products, new systems, and upgrades.
• Ensure resolution of all service provisioning and sales support PPPs items.
• Ensure end-to-end account management for broadband customers.
• Educating customers about available broadband plans, features, and promotions and assisting them in selecting the most suitable options based on their needs.

Requirements
Educational Qualifications:

• A First Degree or equivalent in Social Science, Business Management Accountancy, or a related discipline Course
• Fluent in English

Experience:

• 3–7 years’ experience in an area of specialization, with experience working with others
• Experience working in a multinational organization.
• Experience in a customer service role in the telecommunications industry.
• Practical experience in the use of CRM software, helpdesk software, Salesforce software, and customer management tools.
• Advanced proficiency in the use of Microsoft Excel spreadsheets and MS Word
• Professional certification in customer service and relationships will be an added advantage.

Application Closing Date
26th March, 2024; 23:59

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Eligible Females and People with Disabilities are encouraged to apply.
• MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
• MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

Job Title: Manager – Project, Network

Job Identification: 4121
Location: Ikoyi, Lagos
Job Schedule: Full time
Division: Network
Job Category: MTN Level 2
Reports To: Senior Manager – Radio Access Implementation

Mission

• Manage Radio Access Radio Projects.

Description

• Compile, approve and manage assigned budget for the project, ensuring projects are completed on time within budget and to specifications.
• Work with stakeholders and the project team to develop cost effective and value-adding solutions on each project.
• Plan resources for assigned projects, defining responsibilities and scope of work for each team member.
• Conduct a post-implementation review and documentation and follow up on outstanding items.
• Manage documentation process, ensuring completeness and easy referral to project documents.
• Compile risk and issue matrices, assisting with analysis process, and resolve issues escalated by internal customers.
• Ensure timely collation and alignment of reports with the Project Support office on all special Radio projects for Business reporting
• Manage the requirement gathering for the end-to-end deployment of all Special-Radio-Requests to ensure quality delivery.

Requirements
Educational Qualifications:

• First Degree in Elect/Elect, Computer Sc./Engineering or Project Management
• Formal Project Management certification or training would be an advantage.
• Fluent in English

Experience:

• 6 – 13 years’ experience, which includes:
  • Experience working in a medium organization.
  • Experience in a Radio and Microwave Projects delivery
  • Experience in operations or planning background in Telecommunications.
  • Project Management certification experience
  • High Proficiency in Excel and PowerPoint Usage

Application Closing Date
26th March, 2024; 23:59

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Eligible Females and People with Disabilities are encouraged to apply.
• MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
• MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

Job Title: Officer – Outbound and Support Desk, Customer Services

Job Identification: 4082
Location: Ikoyi, Lagos
Job Schedule: Full time
Division: Customer Relations
Job Category: MTN Level 2
Reports To: Manager, Outbound & Support Desk

Mission

• Contribute to the sustenance of the MTN brand by providing high quality customer care to all MTN’s customers through assigned media within designated location.

Description

• Anticipate and identify customers’ needs and dissatisfaction for proactive customer engagement.
• Actively engage in cross selling/up selling to increase the net present value of customer.
• Participate in and execute actions that affect the NPS of customers in the churn bucket.
• Resolve complex issues that have results in a customer disconnection through negotiation while working within MTN policies and procedures.
• Liaise with the relevant teams on SIM Swap and SIM Registration Eyeballing for accurate Reporting in a timely manner using the enterprise PowerBI platform.
• Carry out data analytics, cost modelling and predictive projections of related business records on eyeballing
• Build relationships with customers to overcome churn and increase retention.
• Identify process, procedure and workflow improvements and to assist in their implementation.
• Identify gaps through Voice of Customer and engage the relevant support team in ensuring closure and service improvement.
• Collect, organize and analyze data to assist in the decision-making of the Consumer Operations Support department along with other operational departments of the business.
• Carry out Segmentation and analysis of nursery customer base to gain insights on potential implications on retention and acquisition.
• Convert at risk customers to promoters and ensure good NPS.
• Ensure growth in the net value of assigned customers across multiple segments
• Ensure revenue retention through life cycle management of an assigned portfolio of commercial accounts.
• Collaborate with external stakeholders in relation to SIM Reg and Mobile Number portability activities.
• Provide regular status and updates on all retention marketing programs/campaigns and present business cases, program strategy and results to executive leadership team on a regular basis.

Requirements
Educational Qualification:

• First Degree in any relevant discipline
• Fluent in English

Experience:

• 3 – 7 years’ experience including:
  • Experience working in a medium-sized organization
  • Experience in a call center (Prepaid/Postpaid) environment (Customer Care Representative (Retention & Churn)

Application Closing Date
26th March, 2024; 23:59

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Eligible Females and People with Disabilities are encouraged to apply.
• MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
• MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

Job Title: Analyst – CVM Operations, Marketing

Job Identification: 4054
Location: Ikoyi, Lagos
Job Schedule: Full time
Division: Marketing
Job Category: MTN Level 2
Reports To: Manager, CVM Operations

Mission

• Identifies, develops, and maintains the suite of technological tools, through which all customer contacts are initiated and managed, required for the successful execution of CVM strategy.
• End to End Campaign operation from definition, configuration, testing, and managing the delivery of customer life cycle programs and activities developed by the CVM team and segment owners; project management support; and customer support for new campaigns and promotions
• Manage the relationship with and define the CVM activities, customer experience, and processes that are executed through different channels to ensure that all CVM governance processes and principles are implemented and strictly adhered to.

Description

• Collect, analyze, interpret, and summarize data in preparation for the generation of campaign implementation reports and provide intelligence that supports decision-making.
• Utilize specified models to analyze and interpret research data, as appropriate to the individual position.
• Extract qualifying data, based on defined campaigns and according to the approved campaign road map.
• Provide support to campaign analytics and commercial teams as required.
• Contribute and participate in campaign idea generation meetings and cross-functional Customer Lifecycle Management meetings as required.
• Ensure that all channels and the Campaign Management System are properly managed and utilized for CVM campaign communication.
• Implement simple, efficient, and quick to launch CVM campaigns and promotions through advanced knowledge of the Intelligent Network and VAS network platforms.
• Project manage CVM campaign development to ensure they are launched within specified timelines.
• Design, facilitate, and conduct customer surveys and produce value-adding reports for informed decision-making.

Requirements
Educational Qualifications:

• First Degree in Mathematics, Computer Science, Engineering or other related Marketing or Social Science discipline
• Fluent in English

Experience:

• 3–7 years’ experience, which includes:
  • Campaign Development
  • Product Development
  • Project Management experience
  • Excellent working knowledge of data mining and analysis using SQL, problem solving, reporting, and presentation
  • A good understanding of data manipulation and interrogation techniques
  • An overview of the features and inter-workings of charging systems

Application Closing Date
26th March, 2024; 23:59

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Eligible Females and People with Disabilities are encouraged to apply.
• MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
• MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

Job Title: Manager – CRM, Bayobab

Job Identification: 4012
Location: Nigeria
Job Schedule: Full time
Job Category: MTN Level 3

Mission / Core Purpose of the Job

• The CRM Manager will form a part of a highly skilled group of commercial, technical and management experts who are responsible for wholesaling and leveraging Bayobab global fixed / mobile connectivity infrastructure, within the MTN Group and developing the external business for 3rd party carrier providers.
• The role will overview the CRM Management needs of Bayobab. The Manager will cater to internal customers (MTN Group OpCos) and external customers (3rd parties, e.g. global carriers, ISPs, MNOs and digital players) when it comes to the fulfilment of orders.
• The role will develop and define initiatives to assist in strategic positioning of connectivity services to maximise revenues from MTN Group’s fixed / mobile network capacity and connectivity, as well as other assets (e.g. satellite).
• The Manager will lead Bayobab CRM platform, the main tool for the following teams: sales, pre-sales, commercial, provisioning. Legal & Finance teams also support the sales activities.

Key Performance Areas
Core, essential responsibilities / outputs of the position (KPA’s)

The Manager: CRM and Digital will be accountable for the following:

• Assist the Sales Teams to drive the global wholesale business to capture incremental revenue both internally (from OpCos) and externally (from 3rd party customers)
• Manage the customer relationship throughout the sales lifecycle while adhering to the wholesale strategic guidelines to sell fixed infrastructure for global 3rd party customers, such as digital players and global carriers
• Ensure on-time implementation and delivery of systems around the CRM platform and customer corridor (call-to-cash processes)
• Measure full customer satisfaction over the wholesale sales/delivery process
• Tailor and customize the pipeline tool/CRM to effectively manage and report on opportunities from inception to delivery and implementation
• Responsible for CRM plan & road map
• Develop a connected internal data source to provide a user-friendly reporting system with visual reporting and can present activities in progress
• Enrich internal data with external data sources
• Ensure digital tools are flexible, future-proof and developed based on the Bayobab operating model and processes
• Simplify, improve and reduce time to market (cash-to-call)
• Ensure automation with external parties (when necessary)
• Act as CRM Evangelist within Bayobab (with ambassadors) to engage colleagues with CRM best practices (e.g. capturing all customer interactions)
• Work on business cases for both internal and external sales forecasts to assist in forecasting revenues and demand for Bayobab services
• Grow product demand via innovative combination of GTM strategies, pricing, financing and services
• Manage performance of the wholesale activities and provide it as input to consolidated reports

Job Requirements (Education, Experience and Competencies)
Educational Qualification:

• Minimum 4 Year Academic Degree in (Business Administration, Commerce or Marketing/Engineering)
• English, French and Arabic (as advantage)

Experience:

• 3+ years’ experience in CRM combing strong business and digital solution skills within the telecommunication space, preferably in the wholesale/ enterprise / and carrier environment
• Salesforce and/or Siebel projects implementation is essential
• Project Management & Agile Scrum skills
• Fixed connectivity and submarine cable business experience (desired)

Competencies:

• Understanding of the fixed connectivity infrastructure wholesale landscape with a focus on emerging markets
• Good understanding of internal processes to manage fulfilment of orders effectively
• Strong networking skills to build Bayobab professional relationships
• Effective oral and written communication skills
• Strong analytical, organisational and planning skills to execute commercial reports
• Strong computer literacy
• Project management skills
• Entrepreneurial mindset

Application Closing Date
25th March, 2024; 23:59

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Eligible Females and People with Disabilities are encouraged to apply.
• MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
• MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

Job Title: Analyst – Service Integration, Customer Relations

Job Identification: 3992
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Division: Customer Relations
Reports To: Manager Service Integration & Special Projects

Description

• Provide data and analysis to support the business planning process by management.
• Ensure generation of relevant report (daily, weekly and monthly across all retail channels for management decision making purposes.
• Audit and review of data to ensure data integrity and adherence to data governance policies.
• Provide intelligence to support business planning
• Establish logistics of delivery schedules, monitor/supervise progress and contact clients, vendors and suppliers to resolve problems
• Maintain brand alignment in rendering sales and services in service center environment.
• Collaborate with relevant departments’ e.g. Marketing in deploying promos.
• Analyze and report customer impacting trends, including Competitive Intelligence to guide management decisions
• Co-ordinate document vetting activities and ensure the completeness and accuracy of all documents and information.
• Develop key account management tactics in line with the organization’s value proposition.
• Participate in developing and improving project management capability, standards, methods, processes that will improve performance and efficiency of the unit.
• Create, maintain and deliver high quality process documentation and process re-engineering.
• Ensure proper design, implementation and availability of technical support for user systems within assigned division/ department.
• Co-ordinate activities of Franchise outlets as regards service delivery and ensure optimum stock levels and sales in the outlets.
• Provide feedback on consumer usage and perceptions of MTNN product and services for product evaluation & business development.
• Oversee technical activities and associated administrative duties in the franchise outlets.
• Co-ordinate document vetting activities and ensure the completeness and accuracy of all documents and information.
• Develop compelling business case, problem statement and project charter for management consideration and implementation across MTN Walk-in touch points
• Analysis and Reporting of Fortnightly regional performance using Power BI tools for management decision making
• Analysis and computation of commission due to all franchise outlets pan Nigeria
• Analyze and report customer-impacting trends, Including Competitive Intelligence, data mining using customers behavioral and spend patterns
• Maintain brand alignment in rendering sales and services in service Centre environment.
• Implementation of service initiatives in Franchise Outlets and facilitate prompt and complete dissemination of relevant information to the franchise outlets.

Requirements
Educational Qualification:

• First Degree in any relevant discipline
• Fluent in English

Experience:

• 3 – 7 years’ experience which includes:
  • Experience working in a medium-sized organization
  • Experience in Change Management
  • Experience in Business planning and analysis
  • Experience in Project Management
  • Proficient use of MS Office Suite – Excel, PowerPoint

Application Closing Date
26th March, 2024; 23:59

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Eligible Females and People with Disabilities are encouraged to apply.
• MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
• MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

Konig Agriculture Limited, a subsidiary of Mojec Holding, is at the forefront of aggregating agricultural products and cultivating cash crops for commercial purposes.

As we continue to expand our operations, we are actively seeking talented candidates to join our team in the following positions below:

1.) Warehouse Maintenance Officer
2.) Aggregation Officer
3.) Project Technical Officer
4.) Data Analyst

Job Title: Warehouse Maintenance Officer

Location: Nigeria
Employment Type: Full-time

Job Responsibilities
Receiving and Inventory Management:

• Receive incoming goods: Verify quantities, check for damage, and ensure they match purchase orders or delivery notes.
• Process paperwork: Enter data into inventory management systems, update stock levels, and generate reports.
• Put away stock: Organize and store goods efficiently according to established protocols.
• Conduct cycle counts: Verify physical inventory against system records and address discrepancies.
• Maintain clean and organized storage areas: Ensure proper labeling, aisle marking, and adherence to safety regulations.

Order Picking and Packing:

• Process customer orders: Pick and assemble items accurately and efficiently according to pick lists or instructions.
• Pack orders securely: Ensure appropriate packaging materials and labeling for safe and compliant delivery.
• Prepare shipping documentation: Complete invoices, manifests, and other required paperwork.
• Manage backorders and communicate with customers when necessary.

Other Responsibilities:

• Operate various warehouse equipment: Forklifts, pallet jacks, scanners, and other tools as needed.
• Maintain warehouse equipment: Conduct routine checks, report issues, and participate in preventive maintenance programs.
• Maintain workplace safety: Follow safety protocols, report hazards, and participate in safety training.
• Contribute to continuous improvement: Identify inefficiencies and suggest improvements to processes and workflows.
• May assist with other logistics-related tasks: Loading/unloading trucks, managing returns, and collaborating with other departments.

Additional Skills and Qualifications

• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Basic computer literacy and proficiency in warehouse management software.
• Forklift certification and knowledge of other relevant equipment (may vary).

Application Closing Date
10th March, 2024.

Method of Application
Interested and qualified candidates should send their Applications and Resumes to: hr@mojec.com and copy: adewumi@mojec.com using the Job Title as the subject of the email.

Note

• Applicants should please put their current salary and location in the body of the mail.
• Explore the exciting opportunity above and take the next step in your career with Prime Agriculture Limited.

Job Title: Aggregation Officer

Location: Nigeria
Employment Type: Full-time

Job Responsibilities
Market Knowledge:

• Identify and establish relationships with farmers, producers, or suppliers.
• Demonstrate understanding of local market aggregation and the seasonality of crops in the job requirements.
• Build strong relationships and networks to secure reliable sources of produce.
• Negotiate contracts and pricing: Secure favorable terms for the company while ensuring fair compensation for suppliers.
• Manage quality standards: Ensure sourced products meet established quality criteria and specifications.
• Coordinate logistics and transportation: Arrange efficient and cost-effective transport of goods to the aggregation center.
• Manage inventory: Maintain adequate stock levels to meet demand and minimize waste.

Aggregation and Processing:

• Receive and manage deliveries: Ensure orderly receiving, inspection, and documentation of incoming goods.
• Manage storage and handling: Implement proper storage and handling practices to maintain product quality and prevent spoilage.
• Sort, grade, and clean products: Apply established grading systems and quality control measures.
• Coordinate processing activities: Oversee any processing steps required before the final product delivery (e.g., drying, cleaning, packaging).
• Maintain records and documentation: Keep accurate records of all activities, including quantities, quality assessments, and supplier information.

Sales and Distribution:

• Identify and connect with potential buyers: Explore new markets and negotiate sales agreements with various customers.
• Manage contracts and pricing: Secure favorable sales terms for the company while maintaining customer satisfaction.
• Coordinate logistics and transportation: Arrange efficient and cost-effective shipment of aggregated goods to buyers.
• Handle customer inquiries and complaints: Address customer concerns effectively and maintain positive relationships.
• Monitor market trends and competitor activity: Stay updated on market dynamics and adjust strategies accordingly.

Requirements

• B. Agric or BSc in Marketing from a very reputable university.
• Have a basic understanding/experience of/in the local market aggregation and seasonality of crops.
• Have good human relationship.
• Be a good financial manager.

Application Closing Date
10th March, 2024.

Method of Application
Interested and qualified candidates should send their Applications and Resumes to: hr@mojec.com and copy: adewumi@mojec.com using the Job Title as the subject of the email.

Note

• Applicants should please put their current salary and location in the body of the mail.
• Explore the exciting opportunity above and take the next step in your career with Prime Agriculture Limited.

Job Title: Project Technical Officer

Location: Nigeria
Employment Type: Full-time

Job Responsibilities

• Provide technical support and guidance to farmers and other stakeholders on agricultural best practices, new technologies, and sustainable farming methods.
• Conduct field visits to assess crop health, soil conditions, and other factors affecting agricultural production.
• Collect and analyze data on agricultural production, yields, and resource use.
• Develop and implement training programs for farmers on various agricultural topics.
• Prepare technical reports and proposals for agricultural projects.
• Provide advice on pest and disease control, irrigation, and other crop management practices.
• Highlight specific technical skills related to sustainable farming methods, crop health assessment, and training program development.
• Help farmers establish and manage marketing channels for their products.
• Monitor and evaluate the impact of agricultural projects on crop yields, farmer income, and the environment.

Requirements

• B. Agric or B.Eng. (Agric) from a reputable institution.
• Experience in project management or technical support roles in agriculture.
• Have an understanding of crop peculiarity and development.
• Strong organization and time management skills.
• Have a passion for practical agriculture.

Application Closing Date
10th March, 2024.

Method of Application
Interested and qualified candidates should send their Applications and Resumes to: hr@mojec.com and copy: adewumi@mojec.com using the Job Title as the subject of the email.

Note

• Applicants should please put their current salary and location in the body of the mail.
• Explore the exciting opportunity above and take the next step in your career with Prime Agriculture Limited.

Job Title: Data Analyst

Location: Nigeria
Employment Type: Full-time

Job Responsibilities
Data Acquisition and Preparation:

• Identify and collect data from various agricultural sources.
• Clean and prepare data by identifying and correcting errors, inconsistencies, and missing values.
• Transform data into formats suitable for analysis.

Data Analysis and Interpretation:

• Perform statistical analysis using various techniques (e.g., regression, clustering, hypothesis testing).
• Develop data visualizations (charts, graphs, dashboards) to communicate insights effectively.
• Interpret and explain the results of the analysis, highlighting key trends, patterns, and anomalies.

Communication and Reporting:

• Create reports and presentations to communicate findings to stakeholders (e.g., business managers, and executives).
• Collaborate with different teams (e.g., marketing, sales, finance) to translate insights into actionable recommendations.
• Develop and maintain documentation for data sources, analysis procedures, and results.

Requirements

• B. Agric or Diploma in Agriculture
• Proven experience using Excel, PowerPoint, and MS Word
• Creative thinker with the ability to think out of the box
• Ability to work independently with little supervision
• Strong organization and time management skills

Application Closing Date
10th March, 2024.

Method of Application
Interested and qualified candidates should send their Applications and Resume to: hr@mojec.com and copy: adewumi@mojec.com using the Job Title as the subject of the email.

Note

• Applicants should please put their current salary and location in the body of the mail.
• Explore the exciting opportunity above and take the next step in your career with Prime Agriculture Limited.

First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the following positions below:

1.) Data Scientist
2.) Data Monetization Associate
3.) Associate, Data Architecture
4.) Associate, Data Engineering
5.) Team Lead, Skills & Competency Development

Job Title: Data Scientist

Job Identification: 989
Location: Nigeria

Job Description

• Support the implementation of the Data Science & Analytics as an enterprise capability in line with framework, analytics vision, strategies, roadmaps & projects
• Design, develop and deploy statistical and mathematical models to solve critical financial services & operational business problems
• Apply machine learning and AI techniques to financial services  & operational business problems to deliver differentiated value
• Continuously engage stakeholders to gather requirements, viewpoints and perspectives
• Support the development and management of enterprise analytics requirements
• Maintain analytics tools capability catalogs
• Serve as subject matter expert on available visualization & analytical tools i.e. features, capabilities and best practices
• Support capability increments by conducting training/info sessions with analytics stakeholders and business users with the overarching objective of insight driven enterprise transformation
• Keep abreast of changes in visualization tools marketplace and changes to existing enterprise tools
• Provide quarterly change impact assessment on existing visualization tools where applicable
• Develop analytics solutions leveraging a variety of available tools as assigned based on requirements and assigned priorities
• Build ingestion processes to, prepare, extract, and annotate a rich data variety of structured & unstructured data sources
• Participate in working group meetings as required
• Collaborate closely with other teams within the CDO office to ensure consistency and a synchronized approach to all data related issues
• Serve as a resource on projects as required
• Ensure that all analytics operations are aligned to the enterprise analytics strategy & initiatives are synchronized where possible
• Other duties as may be delegated by Data Analytics Lead

Job Requirements
Educational Qualifications:

• Minimum Education: Degree in Statistics, Machine Learning, Mathematics, Computer Science, Economics, or any other related quantitative field. Advanced degrees are an advantage

Experience:

• Minimum experience: 3 years as a data scientist

Application Closing Date
1st March, 2024; 21:57

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Data Monetization Associate

Job Identification: 990
Location: Nigeria

Job Description

• Identify potential partners/ users for the Bank’s Data Products & Services and work with the Team Lead to engage them to get favourable terms for proposed monetization opportunities.
• Identify and qualify new market opportunities and work with the Team Lead and Unit Head to develop new product roadmaps to address their needs..
• Collaborate with existing and potential partners to define new monetization routes and opportunities for growth.
• Work closely with internal teams to drive development of produts/ initiatives and processes to deliver unique partnerships and monetization opportunities.
• Providing input with regards to market and competitive trends that are impacting Data Products customers and those that are seen as opportunities for new business.
• Identification of opportunities to acquire and grow customer relationships and increase their profitability through improved targeting, best-in-class product/services and appropriate channel strategies.
• Work on the development of business proposals for the new ideas with the guidance of the Team Lead and Unit Head and follow through to ensure they are developed, approved and executed.
• Design internal product flier to engender and sustain product knowledge amongst staff.
• Obtain regular market intelligence and monitor trends to provide competitive edge in terms of products features, benefits and pricing.
• Locate potential business deals by contacting prospective partners, discovering and exploring opportunities.
• Work with the Team Lead to create and review Service Level Agreements (SLAs) with customers, partners and vendors to ensure the bank’s interest is adequately protected in terms product/service performance, revenue generation and other internal stakeholders’ requirements such as: Audit, Operational risk management, information security, compliance etc.
• Work with product development teams on new products and current product enhancements ensuring achievement of strategic revenue objectives.
• Report, track and analyze the performance of features in production and advise Team Lead and the Unit Head, Data Monetization on observed trends, gaps or issues.
• Tracking of value realization and measurement of business impact of Data Monetization initiatives during/after implementations.

Job Requirements
Educational Qualifications:

• Minimum Education:  Degree in Statistics, Machine Learning, Mathematics, Computer Science, Economics, or any other related quantitative field. Advanced degrees are an advantage.

Experience:

• At least 1 year in a role involving reporting/data analysis and relationship management.

Application Closing Date
1st March, 2024; 21:57

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Associate, Data Architecture

Job Identification: 859
Location: Lagos
Job type: Full-time

Job Objectives

• Responsible for delivery of a blueprint for delivery data related solutions that meet requirements.

Duties & Responsibilities

• Assist in planning, coordinating and supervising all activities related to the design, development and implementation of the systems and software applications.
• Assist Team Lead in all activities with respect to architecture & management operations and support.
• Contribute to planning the introduction of new application systems.
• Develop high-level designs of systems.
• Lead the technical design that will support the development, execution and operations of Data related services.
• Assist in maintaining, supporting and upgrading existing IT systems and applications.
• Actively participate in program unit testing, integration and system testing to ensure they meet quality standards.
• Build, configure or customize the technical solution (technical code components and services).
• Collaborate with new and existing external vendors and provide support to all objectives and assist to create various data architecture.
• Provide leadership and technical guidance to direct reports.
• Analyze information flow and recommend appropriate technology to provide support to all business processes.
• Ensure that solutions meet requirements outlined in the design documentation.

Requirements
Education:

• Minimum of a First Degree or its equivalent in a Business / IT related discipline
• Masters, MBA or a recognized professional certification will be an added advantage

Experience:

• 5+ years of experience in designing, developing and delivering solutions.

Application Closing Date
1st March, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Associate, Data Engineering

Job Identification: 860
Location: Lagos
Job type: Full-time

Job Objectives

• Responsible for detailed design, programming, testing and roll-out tasks for application development projects, along with providing production application support.

Duties & Responsibilities

• Assist in planning, coordinating and supervising all activities related to the design, development and implementation of the systems and software applications.
• Assist development Team Lead in all activities with respect to data pipelines development & management operations and support.
• Contribute to planning of introduction of new application systems.
• Assist in developing prototypes (to improve envisioning and communication) and proof-of-concept systems (to test technology) to validate potential solutions.
• Perform coding duties according to the functional and technical specifications in order to solve a business problem.
• Actively participate in program unit testing, integration and system testing to ensure they meet quality standards.
• Assist in maintaining , supporting and upgrading existing  IT systems and applications.
• Participate in the customisation of application packages.
• Ensure that solutions meet requirements outlined in the design documentation.
• Ensure accuracy and timeliness in delivery of data pipelines.
• Review technical constraints and performance issues of business intelligence and integration solutions.
• Provide leadership and technical guidance to reports.

Job Requirements
Education:

• Minimum of a First Degree or its equivalent in a Business / IT related discipline
• Masters, MBA or a recognized professional certification will be an added advantage

Experience:

• 3+ years of experience in designing, developing and delivering solutions.

Application Closing Date
1st March, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Lead, Skills & Competency Development

Location: Lagos
Employment Type: Full-time

Job Objectives

• Promote the closure of identified employee competency gaps via the proper identification of learning needs and the planning/preparation and roll-out of appropriate learning interventions
• Support the planning and development of a robust competency-based blended learning curriculum for FirstAcademy Schools, as well as all other Job Families and/or banking competency areas.
• Contribute towards entrenching the desired bank-wide learning culture, through the institution of blended learning methodologies and a well-established knowledge management framework

Duties & Responsibilities

• Lead the planning, design and development of competency-based learning curricula for designated FirstBank Departments/Business Units and/or Job Families and offer expertise in the (periodic) update of the FirstAcademy Schools’ Curriculum.
• Spearhead proactive consultations with line managers and business unit heads with a view to translating business requirements and strategies into competency imperatives
• Anchor the periodic (quarterly) preparation and roll-out of the bank-wide Training Schedule/Plan and Budgets, albeit excluding programmes run within the FirstAcademy multi-level Schools
• Oversee the treatment of approved adhoc instructor-led training requests – both foreign and local.
• Work closely with the Faculty Deans in designing best-fit training assessment methods (especially Training Impact Assessment – KP3) necessary to drive the achievement of desired learning outcomes and follow through on their implementation
• Report periodically on the business impact (i.e. the measure of training effectiveness as well as the Return on Investments) of training programmes through the Head, FirstAcademy to the Head, HCMD and FirstAcademy Governing Council.
• Facilitate the rollout of Inter-Departmental training programmes in line with approved Learning Management Policies and Procedures
• Partake in Training Vendor Accreditation processes and actively manage relationships with FirstBank Accredited Training Partners
• Act as a ‘trusted advisor’ and ‘business partner’ in offering proactive learning advisory services to staff as part of a holistic Talent Development Framework
• Work closely with the Head, FirstAcademy in proposing new policies on learning/teaching for Management approval.
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook
• Facilitate and champion organization-wide knowledge sharing, so that the organization’s know-how, information and experience is captured, retained and shared within; as well as outside the organization with clients, partners, and stakeholders (as appropriate)
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook

Job Requirements
Education:

• Minimum Education: First Degree in Social Sciences or Human Resources
• Higher qualification and/or professional certifications in Training and Development and/or Human Resource Management

Experience:

• Minimum experience – 10 years relevant experience with hands-on experience in Course Design and Development and Programme Facilitation (stand-up training delivery)

Application Closing Date
1st March, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the following positions below:

1.) Sales Manager, Digital Ecosystems
2.) Vice President, Real Estate Ecosystem
3.) Business Development Manager, Power and Renewable Energy
4.) Data Centre Administrator
5.) Financial Analyst
6.) Sales and Account Management Executive

Job Title: Sales Manager, Digital Ecosystems

Location: Lagos
Employment Type: Full Time

Job Summary

• The ideal candidate will be responsible for executing strategic sales initiatives within the group.
• These include identifying, qualifying, and closing sales opportunities with partners and customers.
• He/she will also maintain great relationships within the local market with service providers and Fintechs and with the business development team to achieve client expectations and position our products for local market adoption across verticals.

Responsibilities

• Oversee and manage sales and partnerships within digital ecosystems sales team
• Developing forecasts of VAS and API products and generate demand to target markets
• Coordinate with business development team to ensure partners (VAS aggregator(s), POS Agency providers, and strategic partners) are managed with alignment to defined goals and strategic initiatives.
• Work with internal teams to handle issues related to VAS and API products, manage clients to ensure all inquiries, issues, and complaints are handled according to agreed SLA’s
• Participate in the overall development of VAS & API products strategy, plan, and roadmap to drive VAS and API products revenue.
• Negotiate and maintain standard agreements with service providers for digital ecosystem products.
• Grow the adoption of APIs across market segments.
• Meet sales targets.

Qualifications

• First Degree from a reputable university (Master’s degree in business will be added advantage)
• Minimum professional of 4 years experience in business development and sales in a VAS related role.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Vice President, Real Estate Ecosystem

Location: Lagos
Job Type: Full Time

Job Summary

• To develop product propositions and implement go-to market strategy for the real estate ecosystem vertical, and to grow Interswitch’s profitability, generate new stream of income in the new markets, optimize existing businesses, and grow market share.
• This role works closely with the MD, Interswitch Industry Ecosystems (INDECO) and will be expected to make decisions on:
  • Partnership Selection
  • Market expansion
  • Sustainability Initiatives
  • Strategic Planning
  • Regulatory Compliance.

Key Responsibilities
Functional Strategy Formation and Implementation:

• Lead the development of the Real Estate Ecosystem Business strategy, anticipating complex issues, challenges and opportunities and ensuring incorporation with overarching Interswitch Industry Ecosystems (INDECO) strategy.
• Oversee strategic and tactical growth modelling and scenario planning to support business strategy and drive operationalizing business goals.
• Lead the Real Estate Ecosystem business vision and objectives, through internal and external engagements aimed at achieving set goals.
• Oversee Interswitch’s market share in the Real Estate economic vertical and monitor strategy implementation.
• Keep abreast of trends and developments in the industry, including products propositions, best practices, risk and operational excellence.

Business Development and Management:

• Identify and assess new business opportunities relating to the Real Estate Ecosystem business vertical.
• Conceptualize and build business case and pricing models for new businesses in line with Interswitch’s policies.
• Develop and implement plans to expand into new business / market segments for Real Estate Ecosystem verticals
• Lead market research and analyses to monitor local and international environments for the emergence of new market segments in the Real Estate vertical market.
• Prepare budget, obtain approval, execute, control, evaluate and report budget variances.

Team Management:

• Manage and drive the performance of direct reports, set appropriate performance objectives and hold them accountable for achieving these, provide constructive performance feedback and take appropriate corrective action where necessary to ensure the achievement of team/personal objectives.
• Motivate, develop and grow the team by providing training, coaching, mentoring and identifying talent and successors for pivotal roles
• Motivate people to commit to set objectives and to doing extraordinary things to achieve business goals.
• Prepare and manage short-term and annual workforce plans using existing analytical frameworks and tools to identify the number and mix of staff required to meet the revenue forecast.

Client and Customer Management:

• Act as a business partner to key internal customers and manage relationships with them.
• Deploy Team Leads and support teams to ensure customer satisfaction.
• Screen potential investment (M&A) deals by analysing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
• Drive product feature enhancements and service platform optimization that creates unique long-term value for the value chain (customers/shareholders/markets)
• Provide first level product overview of the requisite Interswitch product/solutions to clients via the sales team.
• Ensure availability of detailed specification (Requirement) documents for new products and work with relevant team to deliver as approved.
• Form partnerships and alliances with partners / OEMs and maintain relationships with the partners/OEMs.
• Grow existing market share, develop, and penetrate new market/ segments through value offerings to key high value and high-volume customers.
• Close new business deals by coordinating requirements, developing and negotiating contracts, and integrating contract requirements with business operations.

Business Risk and Contract Management:

• Provide authoritative specialist advice to Senior and Executive Management teams to enable the implementation of the Real Estate Ecosystem verticals policies, risks and change initiatives.
• Manage the portion of the Real Estate ecosystems Compliance and Risk Management processes in Interswitch.
• Follow closely with regulatory policies that dictate the rules and guidelines of the Real Estate Ecosystem
• Drive identification of latest trends and technological tools to establish frameworks and procedures to achieve successful business revenue budget.
• Develop appropriate initiatives to mitigate business risk exposure level and secure the buy-in of management.
• Develop and monitor an integrated view of the business vertical across Interswitch in response to emerging trends and opportunities within the organization.
• Manage a portfolio of contracts and negotiate service level agreements as well as plan, coordinate and manage activities relating to major contracts with qualified potential partners.
• Lead communication with relevant internal stakeholders to raise awareness on Real Estate Ecosystem.

Requirements

• Degree in Business Management, Energy Management, Finance, Business Law, Accounting, or other related fields
• General Experience: At least 10 years’ Business Management experience
• Managerial Experience: At least 5 years’ experience of planning, managing and organizing resources within short/medium timescales.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Development Manager, Power and Renewable Energy

Location: Lagos
Job Type: Full Time

Job Summary

• The ideal candidate will be responsible for building and implementing business growth strategies and opportunities of Interswitch solutions & services for the Power and Renewable Energy sector in Nigeria.
• He/She works closely with VP,Energy Ecosystem to transform the Interswitch’s business offerings into a robust digital payments ecosystem with extensive coverage across the Power and Renewable Energy space.

Responsibilities
Other responsibilities of the role include:

• Drive product feature enhancements and service platform optimization to deliver long-term value-add for the value chain of different verticals in the Power and Renewable Energy space.
• Grow existing market share, develop, and penetrate new market/segments through value offerings.
• Develop new business ideas, grow transaction volume, and develop market expansion strategies.
• Co-ordinate, manage and support the sales & account management structure through collaboration with different teams (i.e. technical support, advisory services and lead conversion) that increases Interswitch’s profitability.
• Identify, research, develop, implement, deploy, and manage new business initiatives across all market types to optimize channel usage and business value.
• Acquire strategic partnerships that enable access to market and big aggregators relevant to the business objectives and would contribute to business value both short term and long term.
• Build a relevant knowledge base that demonstrates apt understanding of the corporate landscape needs and ensures full understanding of the business risks, the right model and processes that mitigate such risks.

Key Accountabilities
Business Development – Core Areas:

• Develop and implement strategies that Supports and improves:
  • Sales Penetration
  • Market Development activities
  • Product Development, and
  • Business Diversification.
  • Business Case Development and Pricing Model Design.
  • Business Process Documentation.
• Develop Business Road Maps for Interswitch services/solutions that align with Power and Renewable Energy sector.
• Business Analysis engagement activities that guide Interswitch’s sales team for quality leads generation.
• Establish and maintain seamless and excellent process operations relationship with matrix teams.
• Prepare detailed business specification documents of new products developed for further engagements with the product and implementation teams.
• Work with the assigned Product/Operations/Marketing/Engineering teams to prepare quality pre-sales kits for delivery of Interswitch solutions for corporates.
• Screen potential business deals by analysing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal prioritization matrix per time and ability to recommend equity investments.
• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Protect Interswitch’s value by keeping information confidential.
• Develop excellent rapport with strategic/key clients and stakeholders in the sector.
• Keep abreast with improvement in product development especially those that have revenue impact budget setting for the sales team and provide support that will continually improve the business relationship.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhance organization reputation by exploring opportunities to add value to job accomplishments.
• Attend exhibitions to generate sales leads/opportunities that can be converted to sales post-event.
• Perform market research and analysis to monitor the local environment for the emergence of new market segments in the corporate space.
• Keep abreast of trends and developments in digital financial services markets, products features, best practices, and operational excellence.
• Stay ahead of the competition as it relates to pricing, local market experience, local market alliances & credibility etc.
• Prepare and submit periodic reports on market expansion activities and business initiatives:
• Customer engagement feedback.
• Sales reports (lead generation, actual vs. targets etc.)
• Customer profitability and product revenue reports.

Key Account Management:

• Provide customer-focused sales and account management activities for designated corporate customers and products.
• Product innovation through deliberate partnerships and collaboration with existing corporates that support positive customer engagement index scores.
• Maintain an awareness of sales and other development amongst competitors and pass on relevant information to the sales team and other teams as the case may require.
• Maintain access to sales tool (CRM) to keep track of leads generated and other relevant information to enable performance to be measured and monitored proactively.
• Provide first level business knowledge of assigned product/services to corporate clients via the sales team.

Requirements

• Bachelor’s or Master’s Degree in a Business-related discipline
• 5- 8 years’ relevant experience in the digital financial industry or FinTech Space.
• Professional qualification(s) is an added advantage.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Data Centre Administrator

Location: Lagos
Job type: Full-time

Job Summary

• The ideal candidate will be responsible for the data centre maintenance, cable management, cooling and power management, cable replacement, components/accessories management/maintenance; inventory, physical connectivity, and architectural designs of the centre both production and disaster recovery sites.
• The Data Centre Administrator will also be responsible for customer tours through the data centre, access to the data centre for business or regulatory needs, response to enquiries (audit, internal control or regulatory/compliance) shift management with the vendor and associated activities.

Job Responsibilities
Strategy & Planning:

• Research, evaluate, and recommend hardware and software for process improvement and business alignment.
• Implement and participate in infrastructure disaster recovery plans & business continuity activities.
• Continuous development of scripts to automate repetitive administration tasks, Validate system maintenance, upgrades and patches when required.
• Develop strategy for planning data centre projects with roadmaps to ensure just-in-time (JIT) purchasing.
• Deliver quality documentation allowing smooth day-to-day operations.
• Translate business requirements into scalable infrastructure designs, cost models and forecasts.
• Compliance with standards for quality, performance, or productivity.

Operational Management:

• Participate in on-call support rotation and implement solutions with proficient skills (upgrades, new releases, incidents, patching, deployment etc), as required by the business.
• Power, cooling, and data centre component audit
• Inventory Management
• Identify, diagnose, and resolve connection, reliability, or performance issues.
• Perform daily system checks, verifying the integrity and availability of all involved infrastructure resources and key processes.
• Monitor and manage infrastructure with vCenter, vROPs, Cloudbolt, DCIM, Environmental monitoring, etc
• Ensure that service desk requests are delivered timely customers. This includes the execution of SOPs, Incidents/Problems tickets and Change requests alongside other business as usual.
• Ensure that performance, scalability, and security is maintained and optimized.
• Identify opportunities to innovate, extend and enhance service delivery wherever possible.
• Participate in disaster recovery plan and practicing recovery operations.
• Partner with key vendors to maintain an understanding of new technology and leading practices.
• Partner with vendors for data centre smooth operations, maintenance and management.

Educational Qualification(s) and Certification

• University Degree in the field of computer science or “STEM” major (Science, Technology, Engineering and Math) or related field.
• Certification in VMware, ITIL, Azure/AWS, Data Centre Certifications or similar technologies is a plus.

Experience:

• Experience with cloud and container technology
• Minimum of 4 years of experience in supporting Server environments (Windows, Linux), VMware environments, and in managing (designing, configuring, upgrading, etc.) storage solutions and backup solutions.
• Minimum of 1-3 years of experience in managing private cloud, hosted data centre, public cloud-based solution and resources in multiple availability zones
• Experience with Dell, Lenovo, Cisco UCS, HP, Nutanix and NetApp technologies.
• Experience with NetApp storage technologies or alternatives like EMC, EqualLogic, or Nimble.
• Experience with backup tools like Commvault or Veeam.
• Experience monitoring production systems, root cause analysis, and troubleshooting.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Financial Analyst

Location: Lagos
Job type: Full-time

Job Summary

• We are looking to engage a competent Financial Analyst to support the Management team with detailed analysis for business planning and performance management of the Company.
• This includes preparing budgets, analyzing, and monitoring performance, and providing reliable data and analysis for decision making.
• The ideal candidate is hard working, motivated, and well-organized with a focus on continuous improvement to exceed expectations.

Responsibilities

• Support the budgeting process for the departments and business units within the Group. Analyze budget performance and provide recommendations for improvement.
• Perform deep-dive analysis of the Group’s performance using both financial and non-financial performance indicators.
• Prepare profitability analysis of different operating segments of the business.
• Build robust financial dashboards that provide deeper insights on the Company’s performance.
• Provide regular monitoring of performance across the Group, including the review of monthly operating results.
• Prepare monthly management reports and other ad-hoc reporting packs requested by relevant stakeholders.
• Build financial models that forecast the Company’s growth and profitability plans.
• Partner with cross-functional teams, Finance Business Partners across the Group and collaborate on metrics, goals, and business reviews.
• Identify and escalate key risk issues that may impact the achievement of the Company’s strategic objectives.
• Any other tasks that might be assigned by the Chief Financial Officer.

Educational Qualifications

• Bachelor’s Degree in Accounting, Economics, Finance, Engineering, or Mathematics & Statistics

Professional Qualifications:

• Professional qualifications like ACCA, ICAN, and CFA will be added advantage

Experience:

• Minimum of 5 years experience in a similar role, preferably in a Big 4 firm, financial institution or consulting firm

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Sales and Account Management Executive

Location: Lagos
Job type: Full-time

Job Summary

• The ideal candidate will be responsible for executing sales according to Purepay sales plan and in accordance with Interswitch Sales policy and procedures.
• He/she will comply with sales regulatory requirements, and report progress to Team Lead, Purepay Sales and Account Management.

Job Responsibilities
Data Exploration, Insights and Reporting:

• Leverage sales tools and methods and deploy consistent communication channels with customers to enhance service delivery.
• Use data from a wide range of sources to analyse key themes, and identify trends of customers’ interests, direction & sales, and suggest changes to products and services accordingly.
• Contribute to the preparation of various data and analytics reports.
• Develop weekly progress reports which include activities progress against set timelines, key risk and control indicators, and overall improvements on current processes and procedures that minimise relevant risks, and submit reports to Team Lead, Purepay Sales.

Customer Relationship Management / Account Management / Prospecting:

• Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to the Team Lead, Purepay Sales and ensuring that the customer receives an appropriate response.
• Deploy sales integration, and participate in communication with business partners, service providers and subsidiaries.
• Attend meetings led by Team Lead along with relevant stakeholders, and acquire client needs on sales processes and requirements and execute sales mitigation activities in line with communicated requirements.
• Build and maintain long-term relationships with contractors, clients, and consultants in sales ecosystem.
• Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring to others where necessary for interpretation of policy.

Sales Opportunities Creation:

• Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and through participation in trade shows and conferences.

Customer Needs Clarification:

• Set clear objectives for each sales call or meeting, use standard materials to make a presentation to the customer and ask relevant questions to evaluate the customer’s level of interest and to identify and respond to areas requiring further information or explanation.

Sell Customer Propositions:

• Identify the products or services that best meet the customer’s stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price / terms and conditions of sale.
• Present these to the customer with a clear rationale and at standard commercial terms, referring to Team Lead, Purepay Sales where necessary to ask for concessions (e.g., price reduction) that gain the customer’s agreement

Customer Relationship Management (CRM) Data:

• Schedule follow-up actions and enter relevant information into the customer relationship management system (CRM) after each contact with a customer to create a call plan and to ensure that Interswitch has quality data to enable effective customer retention and business development activities.

Operational Compliance:

• Develop knowledge and understanding of the Interswitch’s policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards.
• Obtain authorisation from Team Lead, Purepay Sales for any exceptions from mandatory procedure

Educational Qualification(s) and Certification

• University First Degree in Business Administration, Sales and Marketing or any finance-related field.

Experience:

• At least 3 years’ experience in sales to enable the job holder to deal with most situations and to advise others

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the following positions below:

1.) Manager – Sales and Trade Development
2.) Representative – Sales and Trade Development (Delta)
3.) Representative – Sales and Trade Development (Borno)
4.) Representative – Sales and Trade Development (Adamawa)
5.) Representative – Sales and Trade Development (Kano)
6.) Specialist – Cybersecurity
7.) Senior Manager – Core and Transport Performance
8.) Specialist – Security Governance and Assurance
9.) Coordinator – Travels and Accommodations

Job Title: Manager – Sales and Trade Development

Job Identification: 3187
Location: Hinterland, Lagos
Job Schedule: Full time
Job Category: MTN Level 3
Reports To: Senior Manager – Sales and Trade Development Delta
Division: Sales and Distribution

Mission

• To manage and develop trade infrastructure and the channels of distribution especially retailers to ensure MTN dominance at retail in the assigned territory.

Description

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt/movement verified.
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 – 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions.

Requirements
Education:

• First Degree Preferably Social Sciences
• Fluent in English

Experience:

• 1–3 years’ experience in an area of specialization, with experience working with others
• Experience working in a medium organization
• Sales and Marketing experience in a fast-moving consumer goods environment.

Application Closing Date
7th February, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Representative – Sales and Trade Development

Job Identification: 3506
Location: Sapele, Delta
Job Schedule: Full time
Job Category: MTN Level 1
Reports To: Senior Manager – Sales and Trade Development Delta
Division: Sales and Distribution

Mission

• To manage and develop trade infrastructure and the channels of distribution especially retailers to ensure MTN dominance at retail in the assigned territory.

Description

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt/movement verified.
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 – 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions

Requirements
Education:

• First Degree Preferably Social Sciences
• Fluent in English.

Experience:

• 1–3 years’ experience in an area of specialization, with experience working with others
• Experience working in a medium organization
• Sales and Marketing experience in a fast-moving consumer goods environment.

Application Closing Date
7th February, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Representative – Sales and Trade Development

Job Identification: 3868
Location: Jere, Borno
Job Schedule: Full time
Job Category: MTN Level 1
Reports To: Senior Manager – Sales and Trade Development Borno
Division: Sales and Distribution

Mission

• To manage and develop trade infrastructure and the channels of distribution especially retailers to ensure MTN dominance at retail in the assigned territory.

Description

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt/movement verified.
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 – 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions

Requirements
Education:

• First Degree Preferably Social Sciences
• Fluent in English.

Experience:

• 1–3 years’ experience in an area of specialization, with experience working with others
• Experience working in a medium organization
• Sales and Marketing experience in a fast-moving consumer goods environment.

Application Closing Date
7th February, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Representative – Sales and Trade Development

Job Identification: 3873
Location: Hadejia, Adamawa
Job Schedule: Full time
Job Category: MTN Level 1
Reports To: Senior Manager – Sales and Trade Development Adamawa
Division: Sales and Distribution

Mission

• To manage and develop trade infrastructure and the channels of distribution especially retailers to ensure MTN dominance at retail in the assigned territory.

Description

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt/movement verified.
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 – 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions

Requirements
Education:

• First Degree Preferably Social Sciences
• Fluent in English.

Experience:

• 1–3 years’ experience in an area of specialization, with experience working with others
• Experience working in a medium organization
• Sales and Marketing experience in a fast-moving consumer goods environment.

Application Closing Date
7th February, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Representative – Sales and Trade Development

Job Identification: 3271
Location: Hadejia, Kano
Job Schedule: Full time
Job Category: MTN Level 1
Reports To: Senior Manager – Sales and Trade Development Kano
Division: Sales and Distribution

Mission

• To manage and develop trade infrastructure and the channels of distribution especially retailers to ensure MTN dominance at retail in the assigned territory.

Description

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt/movement verified.
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 – 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions

Requirements
Education:

• First Degree Preferably Social Sciences
• Fluent in English.

Experience:

• 1–3 years’ experience in an area of specialization, with experience working with others
• Experience working in a medium organization
• Sales and Marketing experience in a fast-moving consumer goods environment.

Application Closing Date
7th February, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Specialist – Cybersecurity

Job Identification: 3608
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Senior Specialist – Cybersecurity
Division: Information Technology

Mission

• The role Leads and continually improve the Enterprise Cyber security posture, provide technical expertise on all MTNN Enterprise wide Security related issues and work with MTN Group Security to define appropriate Frameworks.

Description

• Assist with cybersecurity initiatives in conjunction with Group Cybersecurity team.
• Design and implement security controls to safeguard and monitor events for information systems, enterprise applications and data.
• Support with implementation of Information Security projects.
• Support the continuos optimization and upgrades of existing security solutions like SIEM, Vulenrability, Data Secrity & Security Analytics.
• Drive internal and external vulnerability assessment, penetration tests engagements and manage results to remediation.
• Respond to escalated security events and drive security incident response processes to ensure timely resolution with minimal disruption.
• Design, document, and deploy secure infrastructure solutions to enhance and evolve the security posture of the business to ensure integrity, availability and confidentiality of all critical enterprise data.
• Support with annual Red team & Blue team exercise to improve enterprise security.
• Provide expertise on security tools, including but not limited to firewalls, Web Application firewalls, IDS/IDP, anti-malware software.
• Liaise with stakeholders in respect of operational implementation of security policies and best practices.
• Collaborate with the Client Server Team to ensure that technical plans are practical, controls are sustainable, and implementations are managed to minimize risks and adverse impact to servers, workstations and user productivity.
• Implement the infrastructure, configurations and processes to monitor security related events.
• Prevent data loss and service interruptions by researching new technologies that will effectively protect the enterprise network.
• Document and operationalize information security processes.
• Ensure all security system documentation is up to date.
• Support Business Risk Management in security related investigations.
• Drive the planning and action remedies required to prevent exposures to information security related threats.
• Perform security incident response and management.
• Interface with relevant Support Teams to resolve security vulnerabilities within the Enterprise systems and Applications.
• Drive knowledge management and best practices sharing within own unit, department, division, or enterprise-wide as required.

Requirements
Education:

• Minimum of First Degree in Computer Science, Engineering, Information Technology / Systems or related discipline preferred
• Possession of a post graduate degree in related IT, Engineering field will be an advantage
• Possession of a professional IT certification (Certified Information Security Systems Professional (CISSP)
• Possession of other Cybersecurity related certification is desirable

Experience:

• 3-7  years’ experience in an area of Security specialisation; with experience working with others
• Experience working in a Large organization and preferably in the Telecommunications industry
• Strong background as an Engineer/Architect in application security infrastructure and various network technologies to include devices such as firewalls, VPN, intrusion/extrusion detection, vulnerability & risk assessment tools, encryption technologies, virus/worm/malware prevention, E-business and web application technologies, Data Loss Prevention, whole disk & device encryption solutions, two-factor authentication, common Windows (desktop & server) platforms,
• Experience with Microsoft, Solaris, Unix, Oracle and MS SQL
• Experience working in telecommunications industry
• Managing network and / or network security
• Knowledge should be current with information security best practices and global trends
• Knowledge of security best practices such as; defense in-depth, least privileges, need-to-know, separation of duties, access controls, encryption
• User account identity, authorization and authentication management.
• Security incident and event management
• Experience in researching new or emerging technologies and processes that may be incorporated as solutions to reoccurring security concern.

Application Closing Date
7th February, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Manager – Core and Transport Performance

Job Identification: 3840
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 3H
Reports To: General Manager – Network Performance and Quality Assurance
Division: Network

Mission

• Develop a network performance and quality assurance methodology and framework to monitor and optimize core network services and guide related activities within the NWG Division, defining standards, metrics, and requirements.
• Institute mechanisms and systems to achieve quality assurance objectives by contributing information and analysis to strategic plans and reviews, preparing, and completing action plans for the core network.

Description

• Manage the performance of the entire MTN Core and Transport Network—CS/IMS Core, PS Core, IP Transport, Internet Edge, and Transmission networks.
• Establish, monitor, analyze, and assure core and transport network performance and roaming KPIs.
• Coordinate core and transport network KPI improvement actions in the network.
• Provide input to the core and transport network capacity forecasting and planning processes.
• Verify, validate, and assure value from new network solutions. Ensure MTN’s business objectives are achieved.
• Carry out in-depth network performance investigations, analysis and audits with the aim of optimizing the network and ensuring more efficient utilization of network resources.
• Monitor, report, and ensure regulatory QoS compliance as it relates to interconnect QoS and the on-net customer experience.
• Carry out pre- and post-impact assessments of changes and planned commercial activities with a view to ensuring changes are as planned without disruption to network service delivered to customers.
• Manage inbound and outbound voice and data roaming performance.
• Provide regular independent performance reports to management, the regulatory department, and the group, indicating the actual levels of key performance indicators (KPIs).
• Review and approve requests for investment in resources for the functional area.
• Manage overall financial budgeting and control for the functional area.
• Handle resource capacity planning, functional goal fulfillment tracking, and management.
• Facilitate goal-level creation for the broader function and work with direct reports to ensure goals are cascaded to all members of the team.
• Assure that Network Division Planning, Operations, Network Enterprise, and Implementation functions and outsourcing vendors are aligned towards divisional and regulatory quality objectives.
• Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Requirements
Education:

• First Degree in Electrical / Electronics or Computer Engineering or Telecommunications.
• A master’s degree in a relevant discipline, including an MBA, will be an advantage.
• Fluent in English and the language of the country is preferable.

Experience:

• 9–17 years’ experience working on complex, commercially sensitive mobile/fixed data and IP core networks (e.g., technology evaluations/integration, due diligence, etc.):
• Manager track record of 3 years or more, with at least 3 years in the relevant sector or industry
• Work experience across diverse cultures and geographies is advantageous.
• 7 years’ experience in a GSM/UMTS/LTE/mobile environment, preferably in a high-level support or performance management role in the core and transport networks.
• Above-average knowledge and experience in all core domains – IP/MPLS/Core-CS/Core PS,
• Sound understanding of call and data service architecture and service flow.

Application Closing Date
7th February, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Specialist – Security Governance and Assurance

Job Identification: 3742
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager – Security Governance and Assurance
Division: Information Technology

Mission

• To be involved in all facets of Information security controls design, implementation, control assessments and optimization; implementation of ISO and NIST controls in line with the approved Cybersecurity Strategy; implementation of secure resilient technology that supports the business processes within MTN Nigeria.
• The position includes the development, implementation and maintenance of quality plans and procedures that allows MTNN to respond to industry standards, relevant legislation and current best practices.

Description

• Ensure implementation of technical security standards/baselines across MTNN’s technology platforms as well as ongoing monitoring and reporting of compliance against the standards.
• Ensure the integration of the MTNN’s technology platforms into the security compliance and monitoring eco-system both at opco and Group level then regularly confirm and report on ongoing effectiveness.
• Liaise with other relevant functions to facilitate the timeous closure of incidents and vulnerabilities.
• Ensure Security controls are regularly evaluated as part of the Security Assessment program with proposed remedial actions to address noted baseline variances.
• Support the implementation of risk assessments exercises across the Information Technology function in order to trap and highlight information security weaknesses and advice on controls to mitigate those risks.
• Implement standards for testing methodologies, techniques and procedures and conduct robust quality standard programme.
• Lead IT Controls Assessments and compliance exercises.
• Support controls design for Operating systems, Applications & Database Security, implementation, assessments & reporting.
• Monitor the effective cascading of the Compliance strategy into the Compliance Monitoring business plans to ensure vertical alignment and horizontal integration with other interfacing strategies.
• Monitor compliance to Information security policies, procedures and standards via a robust information security program/plan depicting continuous planned and ad-hoc audit and review exercises.
• Liaise with other relevant functions/stakeholder to implement information security as defined by MTN Nigeria.
• Manage escalating issues (within the information security domain) along with relevant stakeholders.
• Assist relevant business owners and custodians in identifying and setting activities logs, audit trails, functional and technical requirements, and ensure adequate custody of such.
• Provide adequate support for any escalated information security issues (when needed).
• Perform Problem, Change, and Release & Configuration Management as it pertains to Information Security.
• Specify, assist and delegate information security system integration concepts into SDLC process.
• Drive the Automation of the Security Baseline configuration using Enterprise tools.
• Serve as an internal information security consultant to MTN and advise on trending information security technologies/related regulatory issues.

Requirements
Education:

• Minimum of First Degree in Computer Science, Engineering, Information Technology / Systems or any related discipline preferred Certifications:
• Any of Certified Information Security Manager (CISM) or Certified Information Security Systems Professional (CISSP) will be advantageous,
• A combination of Certified Information Systems Auditor (CISA) and any of Certified in Risk and Information Systems Control (CRISC) or Certified in Governance of Enterprise & IT (CGEIT), CCNA Security, CompTIA Security.

Experience:
3-7 years of work experience which includes:

• Experience working in the Information Security domain.
• Experience in the Cybersecurity Consulting, Digital Risks or Telecommunication sector is advantageous
• Proven experience in Information Security related Governance, Technology Risk Management and Compliance, ITGCs & Automated Controls.
• Experience conducting regular risk assessments to identify, evaluate, and prioritize cyber risks across the organization’s systems, applications, and processes.
• Experience in Data Privacy controls including knowledge of Data Privacy regulations.
• Technical experience around Identity Access Management, Controls configuration management & automation using Puppet/Ansible/Chef, Vulnerability assessments and treatment, Technical systems baseline governance & Implementation.
• Experience in identifying requirements, developing architectures, and deploying enterprise Security architecture, ensuring that the implementation adheres to standards and best-practices.
• Knowledge of SQL is desirable – minimum Intermediate.
• Experience with database security administration tools, security assessments and secure database configuration.

Application Closing Date
7th February, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Coordinator – Travels and Accomodations

Job Identification: 3858
Location: Ikoyi, Lagos
Job Schedule: Full time
Reports To: Manager – Industrial Relations and Support Services
Division: Human Resources
Job Category: MTN Level 2

Mission

• Manage, develop, and implement a strategic service function that would ensure high and quality local and international travel standards, providing seamless travel service for staff, directors, visitors, and consultants of MTNN.

Description

• Tracking and maintaining company travel issues, policy compliance, and expenditures, and generating reports on travel spending.
• Establish and maintain strategic relationships with approved travel agencies and third-party providers, such as hoteliers and airlines, to ensure cost effectiveness and prompt service delivery.
• Investigate, develop, and re-apply emerging opportunities in the travel and accommodation industry on both local and international frontiers to allow MTNN take advantage of such cost-saving opportunities.
• compliance, and expenditures, and generating reports on travel spending.
• Ensure efficient and effective process management of local and international flights for MTNN staff, visitors, consultants, and their families (if need be), ensuring that the company receives good value for money, timely delivery of tickets, and seamless protocol service.
• Negotiate and arrange the safest and cost-effective charter flights when needed.
• Review and manage all documents relating to international and local travel (e.g., travel requisition, passport/visa copies, leave forms, purchase requisition, etc.) to ensure they comply with MTNN’s travel and hotel policy.
• Support different divisions to negotiate and book cost effective meeting halls and event centers for their events.
• Facilitate and ensure the escalation any traveler requests or concerns to the appropriate supervisor or manager if need be.
• Monitor the appointed travel agents’ activities to ensure that the MTN policy and standard are maintained.
• Ensure effective stakeholder management through periodic engagement with all the travel stakeholders e.g., Hotels and Travel Agencies.

Requirements
Education:

• First Degree in related discipline
• Fluent in English
• Knowledge of the hospitality environment

Experience:

• 3 – 7 years of experience in an area of specialization; with experience working with others
• Experience working in a medium organization.
• Experience in a travelling agency will be an added advantage.

Application Closing Date
7th February, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online