Urgent Recruitment at United Bank for Africa Plc (UBA), Nigeria – 10 Positions
United Bank for Africa Plc (UBA) is recruiting to fill the following positions:
1.) Team Member, Unix Server Storage Administration
2.) Team Member, Web Payments
3.) Team Member, Collections and Remittance Support
4.) Team Member, Digital Project Delivery
5.) Team Lead, Investor Relations
6.) Team Lead, MIS Analytics & Segments / Channels Reporting
7.) Regional Control Officer
8.) Human Resources Business Partner, West & Mid-West Region
9.) Team Member, Cost Management Budgetary Control
10.) Team Member, Remittance and Collection Support
United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.
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See job details and how to apply below.
1.) Team Member, Unix Server Storage Administration
Location: Nigeria
Job Objective
- Co-ordinate activities to ensure that all Unix IBM Servers and storage systems in Data Centre are up and running.
Roles & Responsibilities
UNIX Administration functions:
- Identify the relevant role players in accordance with business requirements and dependencies
- Build a trust relationship with the Business Unit staff (executive to junior official)
- Obtain mutual agreement on the resolution of issues, meetings required and the delivery of inter-dependent outputs and results
- Compile a database indicating the role players, expected outputs, contact details, type of agreements, skills inventory, succession planning
- Manage relationships in accordance with policies, procedures and legal requirements within the allocated time frames
- Attend Human Resources strategic meetings to provide feedback from the business to be taken into consideration when strategies are developed
Manage and Administer UNIX Servers:
- Unix (AIX) System Administration of IBM Servers and Enterprise Storage Server
- Design, install and configure the UNIX servers to the specific need and requirements of the applications.
- Periodically tune and optimize UNIX systems servers and related components to achieve high availability and performance of the various business applications supported.
- Disk space and File System Management on IBM Servers.
- Perform all periodic maintenance activities on IBM AIX servers, including system software configuration, user account maintenance, file systems and volume groups management, patches updates etc.
Manage and Administer Storages:
- Administering of Enterprise Storage Systems (DS)
- Administering Storage Area Networks (SAN) for IBM p-Series.
- Create LUNs from Storage
- Re-distribute storage utilisations on servers
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Work with OEM Engineer Onsite:
- Work with Assigned customer engineer from OEM on Software and hardware calls
- Monitor the correct implementation and usage of the system to ensure consistency and accuracy.
- Ensure that firmware on the both Operating System and Hardware are carry out to advert services breakdown.
- Proactively alert the OEM for replacement whenever there are failed components on the infrastructure.
Candidate's Profile
- Our Ideal candidate should have experience working with Unix IBM Servers, manage Unix servers, backup and storage administration.
- Candidate should possess a B.Sc in Computer related field and up to 5 years related work experience.
- AIX Advanced Certified Certifications will serve as an added advantage.
Knowledge Required:
- Unix AIX
- AIX Backup
- DS8000 Storage Administration
- IBM TSM v5.3 Administration
- IBM Productivity / Monitoring.
Skills Required:
- IBM SAN Administration
- IBM p-series hardware
- Working without supervision
- Ability to multitask
- Ability to execute task before deadline
Application Closing Date
8th October, 2021.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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2.) Team Member, Web Payments
Location: Nigeria
Job Objective
- To perform and manage the business of WEB Services across the group in terms of product development, support business objectives and sales activities in order to meet budget.
- Have oversight of WEB operations as it affects customer experience. E.g. (Timely management of Chargeback disputes, Settlement/Reconciliation).
Roles & Responsibilities
Product Development & Support:
- Manage WEB integration and Product rollouts.
- Coordinate with card schemes on Fintech /Aggregator Integrations.
- Ensure risk & control procedures applies to all Web Merchant Onboarding.
- Ensure fraud rates and dispute are below card scheme threshold levels.
- Develop WEB that will support the country businesses.
- Conduct regular training to digital officers on WEB Business and Risk Mg
Product Profitability, Acquisition and Usage Drive:
- Ensure WEB Business is profitable.
- Ensure 100% activity ratio.
- Optimize all supporting infrastructure for the best customer experience.
Market Intelligence and Project Execution:
- Continuously monitor UBA performance against other banks across the countries.
- Ensure UBA is number 1 or 2 in every country.
- Timely execution of all projects on products, from Audit, control and other governing departments.
- Continuous execution of innovative products and services.
Risk and Compliance:
- Identify possible and emerging risks and mitigate them.
- Ensure regulatory compliance.
- Ensure compliance to group policies and guidelines in terms of new products approval.
Candidate's Profile
- Candidate should have at least, a Bachelors Degree.
- Our ideal candidate should have about 3 years working experience in managing web services preferably in the banking sector.
Knowledge Required:
- Knowledge of CBN’s policies and the business environment
- Good knowledge of financial analysis/integration.
- Business Development
- Negotiation skills
- Marketing and Selling
- Project management
- Relationsh
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Skills Required:
- Good knowledge of Banking operations, policies and procedures.
- Knowledge of CBN’s policies and the business environment
- Good knowledge of financial analysis/integration.
- Business Development
- Negotiation skills
- Marketing and Selling
- Project management
- Relationship building
- Service level management
- Product Development
- Good knowledge of Banking operations, policies and procedures.
- Knowledge of CBN’s policies and the business environment
- Good knowledge of financial analysis/integration
Application Closing Date
7th October, 2021.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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3.) Team Member, Collections and Remittance Support
Location: Nigeria
Job Objective
- Provide technical support for all collections and remittance platforms (Issue resolution, platform maintenance and upgrades) etc.
- Facilitate and drive projects that enhance and increase the capacity of the collections and remittance platforms and in turn increase revenue
- Monitor and report all performance trends on the platforms (Count, Volume, Uptime, Downtime etc.)
- To ensure all routine/periodic housekeeping functions are carries out as at when due
- Vendor Management - Ensure fluid engagements with all 3rd party support providers(Vendors) to increase content on the platforms and ensure they are stable.
Roles & Responsibilities
Daily Technical Support functions:
- Check and treat all logs/email escalations within the SLA i.e.? issue resolution, enquiries, complaints and re-routing to responsible units where applicable
- Routine housekeeping - Backup of logs periodically (daily weekly etc.), Clean up space on the servers etc.
- Update Platform Checklist that contains all specific to be carried out on each platform on said dates.
- Ensure the platforms are up and functional at all times.
- Ensure all user platforms are optimised and functioning optimally.
- Escalate all issues to the team lead in a timely and explicit manner.
Product and Project Management:
- Track Project Management deliverables to ensure all milestones are delivered and project remains on track.
- Ensure timely development and deployment of innovative solutions for the unit
- Ensure that vendor related projects are monitored strictly to meet set deadlines
- Engage stakeholders to understand requirements when developing solutions for the various units.
Income and Revenue Tracking:
- Monitor fraud prevention solutions across all collections and remittance platforms.
- Ensure all Income are configured properly at set-up and captured for all Collections and remittance products
Reporting:
- Provide Performance reporting and analytics (Count. Volume and Revenue). Analyse and interpret customer behaviours and patterns to increase retention.
- RoA weekly achievements report.
- Weekly Review and reporting of projects, Issues and collection mandates.
- Group Digital Banking Monthly Performance Report.
- Group Digital Banking Monthly Channel Adoption Report.
- Review daily transaction status reports to identify reasons for failures and ways to avoid them.
- Provide ADHOC reports when required.
Candidate's Profile
- Candidate should also have at least, a Bachelors degree.
- Our ideal candidate should have about 2 years working experience in providing necessary support on remittance platforms preferably in the banking sector. Candidate should have business analytics and project management skills.
Knowledge Required:
- Remittance Market trends especially in the financial technology industry.
- New Product Development.
- Project coordinat
Skills Required:
- Product Management.
- Business Analysis.
- High analytical approach.
- Data presentation and trend analysis.
- Technically capable.
- Customer experience and issue resolution.
- Team leader and team player.
- Interpersonal relationship management.
- Proactive and able to work smart on own initiative.
Application Closing Date
7th October, 2021.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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4.) Team Member, Digital Project Delivery
Location: Nigeria
Job Objective
- To coordinate Digital Banking related Projects and align same with the enterprise strategic objective through ROI analysis, SWOT Analysis, Project assurance and Value realisation Processes.
Roles & Responsibilities
- Develop and implement a project alignment plan with stakeholders, so that all project-related activities align closely to the strategic vision of the organization.
- Determine the effectiveness of a project which is measured based on how clearly it matches with the overall strategy.
- Be responsible for the delivery of defined work plans and budget.
- Build and maintain effective collaborative work relationship with Project Managers and stakeholders.
- Manage scope of projects within program and ensure that risk management practices are in place.
- Reappraise project constraints and work with the primary stakeholders (projects managers, project owner and sponsor) to deliver on schedule, within budget and confirmed as Fit-for-Purpose.
- Develop integrated program management plans and oversee adherence to project management methodologies to ensure that objectives are achieved in the most effective and efficient manner.
- Present oral and written reports defining plans, problems, and resolutions to appropriate levels of management.
- Create a healthy work climate for the group and with other stakeholders (project owners, technical teams, etc) to optimise their contribution to the overall objectives.
- Work with functional and technical managers to identify appropriate resources, and manage their integration into the project teams.
- Develop a detailed project plan to monitor and track progress and manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
Candidate's Profile
- Our ideal candidate should have about 2 years' working experience in managing and coordinating digital banking related projects preferably in the banking sector.
- Candidate should have at least, a Bachelor's Degree.
- Previous Work Experience: 2 Years
Knowledge Required:
- Ability to manage multiple tasks and delegate responsibilities.
- Ability to contemplate and propose viable alternatives.
- Ability to init.
Skills Required:
- Team spirit, interpersonal skills and conflict management.
- Excellent communication skills.
- Innovative and attentive to details.
Application Closing Date
7th October, 2021.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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5.) Team Lead, Investor Relations
Location: Nigeria
Job Objective
- To assist in the coordination and implementation of an investor relation programme, that will manage the relationship between the bank and its shareholders
Roles & Responsibilities
- Participate in the formulation of UBA’s investor relations policies, objectives & initiatives
- Participate in the bank’s drive to attract more investments from identified target groups
- Contribute to the development of an active relationship with existing and potential investors and external investment analysis (both buy and sell side)
- Manage reporting calendar, including road shows, meetings, results announcements and conference calls
- Organize meetings with independent shareholder associations in preparation for Annual General Meetings
- Monitor Nigerian and international press for accuracy of reporting IR issues & internal dissemination as appropriate
- Responsible for ensuring the timely production of quality annual reports and other internal reports (including monthly departmental reports, quarterly board report, company fact sheet etc.)
- Liaise with UBA Registrars to ensure needs of retail shareholders are being effectively dealt with.
- Contribute to the development and delivery of investor relations materials to existing and potential investors
- Act as resource within UBA to help guide effective public disclosure consistent with regulatory and best practice guidelines
- Assist Head, investor Relations in shareholder targeting and analysis
- Work on influencing sell-side coverage towards ensuring more followers and more publishing from followers
- Maintain an accurate and updated database of analysts, institutional investors and other contact that are critical to IR’s core function
- Prepare ad hoc press releases as appropriate
- Perform other tasks as assigned by Head, Investor Relations
Candidate's Profile
- A Bachelor's Degree in any Financial related discipline, preferably also have completed CFA.
- We are looking for a candidate who has a good negotiation skills and an accounting background, who would participate in the bank’s drive to attract more investments from identified target groups. One who also has a good understanding of financial markets.
Skills Required:
- Leadership /Supervisory.
- Organization & Coordination.
- Negotiation.
- Accounting.
- Interpersonal Skills.
- Communication (oral & written) especially with external audiences.
Knowledge Required:
- Financial markets.
- Accounting & Corporate Finance.
- Financial Institutions Regulations.
Application Closing Date
5th October, 2021.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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6.) Team Lead, MIS Analytics & Segments / Channels Reporting
Location: Nigeria
Job Objective
- Provision of timely and periodic MIS Reports on key performance indices for business segments across the Group.
- Provision of support and insights for Monthly Performance Review Sessions for Executive Management.
- Provision of support for development of suitable targets for the achievement of the bank’s corporate financial and non-financial goals and objectives.
- Provision of KPI data and technical support for annual appraisals.
- Analysis or insights to support decision-making by Executive Management.
- Supervision, leadership, and motivating team members to enable them deliver on their KPI’s and Key Success Factor (KSF).
Roles & Responsibilities
- Developing analytics models and insights to understand patterns and behavior of customers, segments, channels and products in order to drive efficiency and revenue.
- Automation of reports and processes within Group Strategy & Performance Management to make for efficiency and improved customer experience.
- Execution of MIS data cleansing and governance activities.
- Customer, segment, channels and product profitability reporting.
- Manage and maintain common performance language and definitions that is universal across the Group.
- Next generation business reporting and digital dashboards:
- My Customer Performance Dashboards.
- My Business Performance Dashboards.
Candidate's Profile
- Master's Degree in a relevant field or relevant professional certification (CFA, ACCA, ACA, ACIB etc.) will be an added advantage.
- We are looking for a candidate who has an excellent listening, oral & communication skills and an accounting background, who would participate in the bank’s drive to attract more investments from identified target groups.
- One who also has a good understanding of financial markets.
Skills Required:
- Excellent oral and communications skill.
- Advanced interpersonal and conflict management skill.
- Excellent listening skill.
- Leadership and motivation.
Knowledge Required:
- Business and Financial analysis
- Performance Management.
- Excellent interpretation of the ban
Application Closing Date
5th October, 2021.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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7.) Regional Control Officer
Location: Lagos, Nigeria
Job type: Full-time
Job Objective(s)
- To ensure the business office operations are in line with the Bank’s internal policies, and regulatory policies.
Responsibilities
- Assist business offices with compliance and regulatory issues, and provide counseling when required.
- Improve control and awareness culture in the business offices.
- Ensure that the ambience of the business office is maintained and kept customer friendly at all times.
- Monitor and ensure that open items in the GL accounts are current and reflect the true nature of the products recorded in them.
- Ensure integrity of transactions in Business offices, and report deviations/anomalies immediately.
- Identify control lapses/policy breaches through control activities for process improvement/policy amendments.
- Escalate cases of fraud, customer complaints, and staff disciplinary issues to the Area control manager, or responsible department.
Educational Qualification
- First Degree in any related field
Experience:
- A minimum of 2 years’ experience in banking operations, or in a Control related role.
The ideal candidates must be conversant with the following:
- Good knowledge of Accounting and Auditing
- Basic Financial knowledge
- Knowledge of the banking sector, trends, and policies of financial regulators in Nigeria – CBN, NDIC.
- Knowledge of the UBA’s banking policies, processes, and procedures.
- Relationship management - should be able to maintain a customer friendly disposition always.
Desired Skills:
- Supervisory, and Investigation skills
- Attention to details
- High level of integrity and Confidentiality
- Ability to maintain high level of awareness always.
- Ability to work with little or no supervision.
- Problem solving.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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8.) Human Resources Business Partner, West & Mid-West Region
Location: Nigeria
Job Objective
- To ensure an effective business partnering relationship in assigned regions, in line with the strategic objectives of the bank
- To provide strategic input on Talent Management issue to Business Leaders.
Roles & Responsibilities
- Build partnership and maintain strong relationship with Business leaders to achieve Revenue Budget
- Ensure optimal staffing in assigned region
- Create exceptional candidate & employee experience throughout the employee journey in the Bank
- Drive Talent retention through career development, performance management, succession planning and employee engagement.
- Ensure timely resolution of disciplinary cases, conflicts & Complaint in line with the Bank’s policies
- Ensure consistency in the implementation of HR policies, processes and practice in assigned region
- Support the implementation of projects and associated change management activity
Candidate's Profile
- Our ideal candidate must have practical/hands on HR business partnering experience.
- He/she has to be knowledgeable about HR processes, employee lifecycle and the business.
- He/she must have strong Business Acumen, Interpersonal, Relationship management and Analytical skills.
- He/she must reside in Ibadan.
- Proven experience as a HR Business Partner in a financial sector will be an added advantage.
Skills required:
- Business Acumen
- Good Coaching and Counseling skills
- Rational, confident and mature approach to decision making
- Well-developed critical and analytical thinking
- Strong interpersonal, Problem solving, Negotiation and expectations management
- Effective listening skills
- Project management skills
- Strong orientation towards customer support and responsiveness
- Ability to build teams and foster team spirit
Previous Work Experience:
- Years
Knowledge required:
- Good knowledge of Employee Lifecycle model with practical/hands-on experience
- Knowledge of HR Metrics & Analytics
Application Closing Date
7th October, 2021.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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9.) Team Member, Cost Management Budgetary Control
Location: Lagos
Job Description
- Interested in joining the UBA Tribe? We are looking for a candidate who has good knowledge of financial services business, analytical skills, an advanced interpersonal and conflict management skill, who also has good excel and basic SQL skills.
- The ideal candidates must be conversant with the following:
- Financial services business
- MS Office
Job Objective(s)
- Drive the translation of cost corporate strategy into action
- Provide advisory support to business units on cost
- Track and regularly report actual spent against budget
- Advice management on necessary actions to save cost and achieve the expected target.
Responsibilities
Group Budget design and review:
- Weekly upload of budget limit for non-sales divisions and business offices.
- Review of extra- budgetary expenditures requests.
MPR/Business Performance Analysis:
- Monitoring and reporting on expense/cost lines
- Efficient and timely allocation of Head Office costs, through ABC allocation methodology plus periodic review of allocation parameters in line with changes in key cost drivers of the business before the release of the draft MPR
- Daily review of Group-wide specific expenses.
Cost Reporting and Support:
- Resolution of all issues relating to Expenses.
- Provision of technical support to the GCOC, as well as the preparation of the quarterly reports
- Providing automated detailed cost reports by expense type to ALL business and support groups in line with the KPI sets for MPR delivery
- Management of the cost code system for monitoring and situating expense responsibility
- Generation/implementation of strategic cost saving initiatives
- Management of the cost code system for monitoring and situating expense responsibility.
- Preparation of Directorate/Divisional Cost Report
- Cost review for UBA Africa
- Cost code creation as required.
Requirements
Educational Qualification:
- First Degree in any related field
- Possession of relevant master’s degree/ Professional certification will be an added advantage.
Experience:
- Minimum of 2 years’ experience.
Desired Skills:
- Excellent oral and communications skill
- Advanced interpersonal and conflict management skill.
- Excellent listening skill
- Excel and basic SQL skills.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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10.) Team Member, Remittance and Collection Support
Location: Lagos, Nigeria
Job Type: Full-time · Mid-Senior level
About the Job
- Interested in joining the UBA Tribe? We are looking to hire a talented and experienced individual.
- The ideal candidates must be conversant with the following:
- Remittance Market trends especially in the financial technology industry
- New Product Development
- Project coordination skills, including organizing, prioritizing and tracking all phases of a project.
- Trend monitoring for transactions performed on the various Ecommerce solutions.
Job Objective(s)
- Provide technical support for all collections and remittance platforms (Issue resolution, platform maintenance and upgrades etc.)
- Facilitate and drive projects that enhance and increase the capacity of the collections and remittance platforms and in turn increase revenue
- Monitor and report all performance trends on the platforms (Count, Volume, Uptime, Downtime etc.)
- To ensure all routine/periodic housekeeping functions are carries out as at when due
- Vendor Management - Ensure fluid engagements with all 3rd party support providers(Vendors) to increase content on the platforms and ensure they are stable.
Responsibilities
Daily Technical Support functions:
- Check and treat all logs/email escalations within the SLA i.e. issue resolution, enquiries, complaints and re-routing to responsible units where applicable
- Routine housekeeping - Backup of logs periodically (daily weekly etc.), Clean up space on the servers etc.
- Update Platform Checklist that contains all specific to be carried out on each platform on said dates
- Ensure the platforms are up and functional at all times
- Ensure all user platforms are optimised and functioning optimally
- Escalate all issues to the team lead in a timely and explicit manner
Product and Project Management:
- Track Project Management deliverables to ensure all milestones are delivered and project remains on track
- Ensure timely development and deployment of innovative solutions for the unit
- Ensure that vendor related projects are monitored strictly to meet set deadlines
- Engage stakeholders to understand requirements when developing solutions for the various units.
Income and Revenue Tracking:
- Monitor fraud prevention solutions across all collections and remittance platforms.
- Ensure all Income are configured properly at set-up and captured for all Collections and remittance products
Reporting:
- Provide Performance reporting and analytics (Count. Volume and Revenue). Analyse and interpret customer behaviours and patterns to increase retention
- RoA weekly achievements report
- Weekly Review and reporting of projects, Issues and collection mandates
- Group Digital Banking Monthly Performance Report
- Group Digital Banking Monthly Channel Adoption Report
- Review daily transaction status reports to identify reasons for failures and ways to avoid them
- Provide AD HOC reports when required
Educational Qualifications
- Minimum of 2 years’ experience in the banking sector or any related technology field.
Desired Skills:
- Product Management
- Business Analysis
- High analytical approach
- Data presentation and trend analysis
- Technically capable
- Customer experience and issue resolution
- Team leader and team player
- Interpersonal relationship management
- Proactive and able to work smart on own initiative
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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