Urgent Recruitment at United Bank for Africa Plc (UBA), Nigeria – 10 Positions

Location: Nigeria

Job Objective

• Provide technical support for all collections and remittance platforms (Issue resolution, platform maintenance and upgrades) etc.
• Facilitate and drive projects that enhance and increase the capacity of the collections and remittance platforms and in turn increase revenue
• Monitor and report all performance trends on the platforms (Count, Volume, Uptime, Downtime etc.)
• To ensure all routine/periodic housekeeping functions are carries out as at when due
• Vendor Management - Ensure fluid engagements with all 3rd party support providers(Vendors) to increase content on the platforms and ensure they are stable.

Roles & Responsibilities
Daily Technical Support functions:

• Check and treat all logs/email escalations within the SLA i.e.? issue resolution, enquiries, complaints and re-routing to responsible units where applicable
• Routine housekeeping - Backup of logs periodically (daily weekly etc.), Clean up space on the servers etc.
• Update Platform Checklist that contains all specific to be carried out on each platform on said dates.
• Ensure the platforms are up and functional at all times.
• Ensure all user platforms are optimised and functioning optimally.
• Escalate all issues to the team lead in a timely and explicit manner.

Product and Project Management:

• Track Project Management deliverables to ensure all milestones are delivered and project remains on track.
• Ensure timely development and deployment of innovative solutions for the unit
• Ensure that vendor related projects are monitored strictly to meet set deadlines
• Engage stakeholders to understand requirements when developing solutions for the various units.

Income and Revenue Tracking:

• Monitor fraud prevention solutions across all collections and remittance platforms.
• Ensure all Income are configured properly at set-up and captured for all Collections and remittance products

Reporting:

• Provide Performance reporting and analytics (Count. Volume and Revenue). Analyse and interpret customer behaviours and patterns to increase retention.
• RoA weekly achievements report.
• Weekly Review and reporting of projects, Issues and collection mandates.
• Group Digital Banking Monthly Performance Report.
• Group Digital Banking Monthly Channel Adoption Report.
• Review daily transaction status reports to identify reasons for failures and ways to avoid them.
• Provide ADHOC reports when required.

Candidate's Profile

• Candidate should also have at least, a Bachelors degree.
• Our ideal candidate should have about 2 years working experience in providing necessary support on remittance platforms preferably in the banking sector. Candidate should have business analytics and project management skills.

Knowledge Required:

• Remittance Market trends especially in the financial technology industry.
• New Product Development.
• Project coordinat

Skills Required:

• Product Management.
• Business Analysis.
• High analytical approach.
• Data presentation and trend analysis.
• Technically capable.
• Customer experience and issue resolution.
• Team leader and team player.
• Interpersonal relationship management.
• Proactive and able to work smart on own initiative.

Application Closing Date
7th October, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Nigeria

Job Objective

• To coordinate Digital Banking related Projects and align same with the enterprise strategic objective through ROI analysis, SWOT Analysis, Project assurance and Value realisation Processes.

Roles & Responsibilities

• Develop and implement a project alignment plan with stakeholders, so that all project-related activities align closely to the strategic vision of the organization.
• Determine the effectiveness of a project which is measured based on how clearly it matches with the overall strategy.
• Be responsible for the delivery of defined work plans and budget.
• Build and maintain effective collaborative work relationship with Project Managers and stakeholders.
• Manage scope of projects within program and ensure that risk management practices are in place.
• Reappraise project constraints and work with the primary stakeholders (projects managers, project owner and sponsor) to deliver on schedule, within budget and confirmed as Fit-for-Purpose.
• Develop integrated program management plans and oversee adherence to project management methodologies to ensure that objectives are achieved in the most effective and efficient manner.
• Present oral and written reports defining plans, problems, and resolutions to appropriate levels of management.
• Create a healthy work climate for the group and with other stakeholders (project owners, technical teams, etc) to optimise their contribution to the overall objectives.
• Work with functional and technical managers to identify appropriate resources, and manage their integration into the project teams.
• Develop a detailed project plan to monitor and track progress and manage changes to the project scope, project schedule and project costs using appropriate verification techniques.

Candidate's Profile

• Our ideal candidate should have about 2 years' working experience in managing and coordinating digital banking related projects preferably in the banking sector.
• Candidate should have at least, a Bachelor's Degree.
• Previous Work Experience: 2 Years

Knowledge Required:

• Ability to manage multiple tasks and delegate responsibilities.
• Ability to contemplate and propose viable alternatives.
• Ability to init.

Skills Required:

• Team spirit, interpersonal skills and conflict management.
• Excellent communication skills.
• Innovative and attentive to details.

Application Closing Date
7th October, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Nigeria

Job Objective

• To assist in the coordination and implementation of an investor relation programme, that will manage the relationship between the bank and its shareholders

Roles & Responsibilities

• Participate in the formulation of UBA’s investor relations policies, objectives & initiatives
• Participate in the bank’s drive to attract more investments from identified target groups
• Contribute to the development of an active relationship with existing and potential investors and external investment analysis (both buy and sell side)
• Manage reporting calendar, including road shows, meetings, results announcements and conference calls
• Organize meetings with independent shareholder associations in preparation for Annual General Meetings
• Monitor Nigerian and international press for accuracy of reporting IR issues & internal dissemination as appropriate
• Responsible for ensuring the timely production of quality annual reports and other internal reports (including monthly departmental reports, quarterly board report, company fact sheet etc.)
• Liaise with UBA Registrars to ensure needs of retail shareholders are being effectively dealt with.
• Contribute to the development and delivery of investor relations materials to existing and potential investors
• Act as resource within UBA to help guide effective public disclosure consistent with regulatory and best practice guidelines
• Assist Head, investor Relations in shareholder targeting and analysis
• Work on influencing sell-side coverage towards ensuring more followers and more publishing from followers
• Maintain an accurate and updated database of analysts, institutional investors and other contact that are critical to IR’s core function
• Prepare ad hoc press releases as appropriate
• Perform other tasks as assigned by Head, Investor Relations

Candidate's Profile

• A Bachelor's Degree in any Financial related discipline, preferably also have completed CFA.
• We are looking for a candidate who has a good negotiation skills and an accounting background, who would participate in the bank’s drive to attract more investments from identified target groups. One who also has a good understanding of financial markets.

Skills Required:

• Leadership /Supervisory.
• Organization & Coordination.
• Negotiation.
• Accounting.
• Interpersonal Skills.
• Communication (oral & written) especially with external audiences.

Knowledge Required:

• Financial markets.
• Accounting & Corporate Finance.
• Financial Institutions Regulations.

Application Closing Date
5th October, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Nigeria

Job Objective

• Provision of timely and periodic MIS Reports on key performance indices for business segments across the Group.
• Provision of support and insights for Monthly Performance Review Sessions for Executive Management.
• Provision of support for development of suitable targets for the achievement of the bank’s corporate financial and non-financial goals and objectives.
• Provision of KPI data and technical support for annual appraisals.
• Analysis or insights to support decision-making by Executive Management.
• Supervision, leadership, and motivating team members to enable them deliver on their KPI’s and Key Success Factor (KSF).

Roles & Responsibilities

• Developing analytics models and insights to understand patterns and behavior of customers, segments, channels and products in order to drive efficiency and revenue.
• Automation of reports and processes within Group Strategy & Performance Management to make for efficiency and improved customer experience.
• Execution of MIS data cleansing and governance activities.
• Customer, segment, channels and product profitability reporting.
• Manage and maintain common performance language and definitions that is universal across the Group.
• Next generation business reporting and digital dashboards:
• My Customer Performance Dashboards.
• My Business Performance Dashboards.

Candidate's Profile

• Master's Degree in a relevant field or relevant professional certification (CFA, ACCA, ACA, ACIB etc.) will be an added advantage.
• We are looking for a candidate who has an excellent listening, oral & communication skills and an accounting background, who would participate in the bank’s drive to attract more investments from identified target groups.
• One who also has a good understanding of financial markets.

Skills Required:

• Excellent oral and communications skill.
• Advanced interpersonal and conflict management skill.
• Excellent listening skill.
• Leadership and motivation.

Knowledge Required:

• Business and Financial analysis
• Performance Management.
• Excellent interpretation of the ban

Application Closing Date
5th October, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos, Nigeria
Job type: Full-time

Job Objective(s)

• To ensure the business office operations are in line with the Bank’s internal policies, and regulatory policies.

Responsibilities

• Assist business offices with compliance and regulatory issues, and provide counseling when required.
• Improve control and awareness culture in the business offices.
• Ensure that the ambience of the business office is maintained and kept customer friendly at all times.
• Monitor and ensure that open items in the GL accounts are current and reflect the true nature of the products recorded in them.
• Ensure integrity of transactions in Business offices, and report deviations/anomalies immediately.
• Identify control lapses/policy breaches through control activities for process improvement/policy amendments.
• Escalate cases of fraud, customer complaints, and staff disciplinary issues to the Area control manager, or responsible department.

Educational Qualification

• First Degree in any related field

 Experience:

• A minimum of 2 years’ experience in banking operations, or in a Control related role.

The ideal candidates must be conversant with the following:

• Good knowledge of Accounting and Auditing
• Basic Financial knowledge
• Knowledge of the banking sector, trends, and policies of financial regulators in Nigeria – CBN, NDIC.
• Knowledge of the UBA’s banking policies, processes, and procedures.
• Relationship management - should be able to maintain a customer friendly disposition always.

Desired Skills:

• Supervisory, and Investigation skills
• Attention to details
• High level of integrity and Confidentiality
• Ability to maintain high level of awareness always.
• Ability to work with little or no supervision.
• Problem solving.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Nigeria

Job Objective

• To ensure an effective business partnering relationship in assigned regions, in line with the strategic objectives of the bank
• To provide strategic input on Talent Management issue to Business Leaders.

Roles & Responsibilities

• Build partnership and maintain strong relationship with Business leaders to achieve Revenue Budget
• Ensure optimal staffing in assigned region
• Create exceptional candidate & employee experience throughout the employee journey in the Bank
• Drive Talent retention through career development, performance management, succession planning and employee engagement.
• Ensure timely resolution of disciplinary cases, conflicts & Complaint in line with the Bank’s policies
• Ensure consistency in the implementation of HR policies, processes and practice in assigned region
• Support the implementation of projects and associated change management activity

Candidate's Profile

• Our ideal candidate must have practical/hands on HR business partnering experience.
• He/she has to be knowledgeable about HR processes, employee lifecycle and the business.
• He/she must have strong Business Acumen, Interpersonal, Relationship management and Analytical skills.
• He/she must reside in Ibadan.
• Proven experience as a HR Business Partner in a financial sector will be an added advantage.

Skills required:

• Business Acumen
• Good Coaching and Counseling skills
• Rational, confident and mature approach to decision making
• Well-developed critical and analytical thinking
• Strong interpersonal, Problem solving, Negotiation and expectations management
• Effective listening skills
• Project management skills
• Strong orientation towards customer support and responsiveness
• Ability to build teams and foster team spirit

Previous Work Experience:

• Years

Knowledge required:

• Good knowledge of Employee Lifecycle model with practical/hands-on experience
• Knowledge of HR Metrics & Analytics

Application Closing Date
7th October, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online