Job Vacancies at Stanbic IBTC Bank – 7 Positions (Nigeria)
Stanbic IBTC Bank is recruiting to fill the following positions:
1.) Project Manager (Technology)
2.) Test Analyst
3.) Credit Evaluation Manager
4.) Software Engineer
5.) Personal Banker (Nationwide)
6.) Relationship Manager - Commercial Banking (Nationwide)
7.) Relationship Manager Assistant - Commercial Banking
Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
See job details and how to apply below.
1.) Project Manager (Technology)
Job ID: 62396
Location: Lagos Island, Lagos
Job Sector: Banking
Work Arrangement: Fully Office Based
Job Purpose
- The Project Manager must have an understanding of Project Management methodologies, contribute to successful project delivery by driving continuous improvement, coordinating projects, tracking status, budget and ensuring resources availability. .
- Ensure owners of operational actions complete them and provide regular updates to project stakeholders and team members.
- Involved in planning the strategy roadmap with Head of Unit to complete and actualization of deliverables.
Key Responsibilities / Accountabilities
- Managing project governance responsibilities (In-country & Center)
- Managing time, resources and project budgets
- Management of Project Governance shared folder
- Monitoring and communication of project status and delivery
- Ensure strict compliance to IT ‘s Standard Operating Processes
- Any other duties as may be assigned by Department Head & Team Leader
Minimum Qualification and Experience
- Minimum of First Degree or its equivalent in numerate or semi-numerate disciplines such as Engineering, Computer Sciences, Statistics, Mathematics.
- Preferably certified in Prince 2, PMI, PMBOK or other project management qualifications
- Minimum of 4 years’ experience in IT Project Management.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
2.) Test Analyst
Job ID: 62393
Location: Lagos Island, Lagos
Job Sector: Banking
Work Arrangement: Fully Office Based
Job Purpose
- A software tester is involved in the quality assurance stage of software development and deployment.
- He/she conducts automated testing to ensure the software created by developers is fit for purpose. Software testing involves the analysis of software, and systems, to avert risk and prevent software issue
Key Responsibilities / Accountabilities
- Write Automated software tests for various application features
- Deploy test scripts to CI/CD pipeline and oversee the maintenance of existing automation test scripts
- Collaborate with teams using version control systems. E.g. GIT
- Ensure that automation tests are integrated and executed reliably during deployment to various environments
- Coordinate the execution of performance tests for systems with high volume users
- Ensure all new APIs are automated using PSOTMAN / Newman for effective monitoring
- Experience working with various test Automation frameworks, e.g. Selenium WebDriver, Appium, Cucumber, Cypress, Robot Framework, Swagger etc. and experience working with JMETER to test software performance
- Proficient in at least two of the following: Java, C#, Python, JavaScript and NodeJS
Minimum Qualification and Experience
- First Degree in Computer Sciences or IT related courses
- Preferably certified in ISTQB (CTFL)
- Minimum of 3 years experience in using defect tracking tools and technologies to identify, report and close identified system bugs and abnormalities
- Minimum of 3 years experience developing automation test scripts using contemporary frameworks
- Minimum of 3 years experience in using SQL to manipulate databases
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
3.) Credit Evaluation Manager
Job ID: 61795
Location: Lagos Island, Lagos
Job Sector: Banking
Work Arrangement: Fully Office Based
Job Purpose
- To provide effective value adding risk management to assist Business Banking Teams in the Business Banking space in achieving their asset growth targets, whilst maintaining a quality-lending book, through effective underwriting, evaluation and approval of credit applications.
- The delivery of a professional service to all business units, by assessing and evaluating credit facilities (new and/or existing) based on sound credit & financial principles, whilst adhering to the Bank’s group credit risk standards, maintaining credit independence and managing risk reward balance
Key Responsibilities
Evaluation and Approval of Applications:
- Evaluate accurately credit proposals to ensure they meet sound business criteria and credit risk fall within acceptable parameters within approved turnaround times.
- Identify, quantify and evaluate credit risks in relation to profitability of business proposals and financial viability of Business banking credits.
- Process credit applications and ensure timely and quality credit assessments and decisions are made.
- Build relationship with Relationship Managers/Business Bankers and collaborate to improve quality of business proposals and turnaround time on credit evaluations.
- Active participation at the Business Assessment Committee meetings
Risk Management:
- Monitor the risk grading of all Business Banking customers using BBRS
- Ensures that the Bank’s need to provide adequate controls over the risks encountered in the post-credit granting stage of the credit process are satisfied by ensuring the appropriateness, consistency, validity and enforceability of all collateral confirming that all collateral and legal documentation in respect of banking facilities and advances granted have been obtained’ are in legal order and properly housed.
- Ensures all identified credit control events and payment defaults are managed, in order to reduce the roll rate of non-performing loans into lock up portfolio by providing a prompt and orderly turnaround environment in which controls can be exercised to ensure that the Bank is not faced with avoidable losses.
- Ensures that timely and quality credit delivery and decisions are made within agreed Service Level Agreements (SLAs) within the in the Business Banking space.
- Review of relevant internal & external communications, such as circulars, economic reviews on industries, & financial or industry publications to ensure that any development, new requirements or external risks are properly taken cognizance of in lending decisions or conditions of lending.
Governance, Risk and Compliance:
- Ensures compliance with country adopted standards, policies, mandates and procedures governing activities within the credit space
- Actively participates in Credit Risk Management Committee meetings and watch list committee meetings and provides meaningful input into risk appetite discussions, portfolio management and collections strategies as well as detecting and evaluating shifts or changes in key risk parameters and the effects of such changes on portfolios and relationships.
Problem Solving:
- Identifies business needs and existing credit strategies and interprets these into operational reality.
- Constantly challenge established thinking and to facilitate constructive discussions that lead to continuous improvement in operating processes.
- The ability to balance competing business needs with risk mitigation requirements.
- The ability to apply appropriate risk mitigation techniques to improve the bankability of marginal proposals.
- Ability to evaluate the risks/reward of each credit facility application and supporting information, taking into account broad industry risks, total bank exposure to specific industries, and the risk and profile of the counterparty applying for credit.
- Manage the cross-functional conflicts that may arise in the course of working with the business teams.
- Builds relationship with Relationship Managers to improve and maintain business/credit relationship
Portfolio Management:
- Effective management of the zonal portfolio to deliver the desired result along asset growth, risk, delinquency and cost containment.
- Ensures that all internal and external reporting is completed accurately, on time and that appropriate value adding insights into the portfolio are provided so that both internal and external users of information have a deep and appropriate insight into the quality of the portfolio and the appropriateness of the processes
- Ensure there are effective controls in place to rectify any identified gaps/risks in the portfolio
Credit Committee Secretariat Management:
- Prepare minutes of Credit Committee meetings within 48hours of every meeting
- Ensure all approved facilities are sanctioned in line with the terms of approval of the committee
- Effective monitoring of all credit committee action plans; timely reporting and escalation of all breaches
Qualifications and Experience
- First Degree in Finance, Accounting or General Social Science.
- Professional Qualifications such as ICAN, ACCA, CIBN, FRM etc would be an added advantage.
- Minimum of 7 years experience in Risk Management, out of which five years must be in a credit related role.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
4.) Software Engineer
Job ID: 62324
Location: Lagos Island, Lagos
Career Area: Engineering
Job Purpose
- Work with the business to design cutting-edge custom applications that will allow our meet business to stay ahead of the competition and achieve its strategic goals.
Key Responsibilites
- Design structures and tools for systems that meet business needs, delivering the technical visualization of proposed applications for approval by the business and execution by the development team.
- The Software Engineer will use his or her understanding of programming languages and tools to build our product, write clean code, formulate more efficient processes, solve problems, and create a more seamless experience for users.
- Ensure that relevant technical strategies, policies, standards and practices are applied correctly.
Qualifications
- First Degree.
- Minimum of 5 years’ experience in software development
Full Stack Engineer:
- Familiarity with common stacks.
- Knowledge of multiple front-end languages and libraries (Vue.js, HTML/ CSS, JavaScript, XML, jQuery).
- Knowledge of multiple back-end languages (Laravel, C#, Java, Python) and JavaScript frameworks (PHP, Angular, React, Node.js)
- Familiarity with databases (MySQL, MongoDB), web servers (AWS, Google, Apache) and UI/UX design.
- Experience developing web and mobile application.
Software / FrontEnd Engineer (.NET / C#):
- Proficient in object-oriented programming languages.
- Experience with .NET Core (ASP.NET Core) and / or C#
- Knowledge of API Design, API Rest, API Security Framework, API Management, Open API, OpenShift.
- React, React Native, Angular, Javascript, Node.js.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
5.) Personal Banker (Nationwide)
Job ID: 62137
Location: Lagos Mainland, Lagos
Job Sector: Banking
Work Arrangement: Fully Office Based
Job Purpose
- Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for customer in the branch, providing banking solutions which meet the customer’s needs in accordance with each of personal banking segment’s value proposition.
- Provide an efficient personal banking service and support to a portfolio of branch based clients across the Gold, Silver and blue segments.
- Achievement of expansion, cost management and customer retention targets through a proactive call plan and active cross selling.
- Provide customers at the branch with basic day – to – day services.
Key Responsibilities / Accountabilities
-
- Retain customers (Blue, Silver and Gold) as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy.
- Liaise effectively with the sales team to ensure seamless transfer of clients after sale has been concluded to relationship management.
- Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Be guided by the segment value proposition and sales targets as to what the priority products are both from a bank and customer perspective.
- Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.
- Conduct a comprehensive calling/contact management programme for all customers aligned with the cost to serve proposition.
- Pro-actively manage the portfolio to maximise revenue for the Bank (referring to fees, margins and sales), minimise costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately.
- Ensure that the Customer is central to the entire life cycle approach of maximising sustainable value add to both the Customer and the Bank.
- Establish, build and strengthen relationships with customers, based on mutual respect, to retain customers and gain word-of-mouth referrals.
- Place equal emphasis on liability generating (non-borrowing) and borrowing customers.
- Commitment to Service excellence and superior service delivery aligned to SLA’s and turnaround time commitments.
- Ensure that customers are appropriately educated regarding the value of using self-service channels (Internet Banking, ATMs & Mobile Banking) to empower customers and minimise adhoc service requests. Assist with migration to facilitate the migration of customers to self-service channels where appropriate.
- Ensure that customers are well informed with regards to lending application processes (e.g. vehicle finance, home loans, overdraft, credit card, personal loans, etc), credit maintenance processes (e.g. annual reviews) and account conduct expectations (e.g. minimum account balances, provision for debit orders and cheque payments, etc).Clearly and transparently inform customers of contract/account terms and conditions, fees, rates and commissions where applicable. Be prepared to articulate the value added if challenged on pricing. Ensure that qualifying customers (as defined by the Country segment value proposition) are timeously migrated into the correct segment.
- Retain ownership of customer requests, complaints and applications – follow every task through to completion keeping the customer updated on progress.
- Generate and pass on leads. Follow up to ensure that the customer is satisfied with the service received. Interact and build strong working relationships with Business Banking and CIB colleagues to entrench the holistic customer relationship with the bank. Interact frequently and build strong working relationships with enabler and fulfilment functions (including credit specialists, product specialists and wealth specialists) to shorten turnaround times.
- Manage credit and operational risks in accordance with laid down policies and procedures.
- Take accountability for credit management of portfolio, including the completion of referral reports, taking action regarding exception reports to eliminate accounts in excess, ensure that all accounts have limits and that reviews occur timeously.
- Establish and build knowledge and understanding of product and credit application processes to eliminate reworking and ensure acceptable turnaround times for customers.
- Maintain proper records (filing, update customer records on bank system, etc).Ensure data integrity on the banking software.
- Attend to all correspondence relating to the portfolio, including e-mails, phone calls, messages, documentation, faxes, queries and complaints, etc.
- Appropriate Monitor initial activation and usage of transaction accounts and proactively take steps to mitigate dormancy.
- Follow proper procedures when closing accounts, including the recovery of outstanding funds/fees and retention of chequebooks/cards.
- Cooperate and work effectively with others in pursuit of team goals by sharing information, providing support, showing care and being considerate of other team members.
Key Performance Measures:
- Portfolio/balance sheet growth
- Sales performance (meeting and exceeding of targets as per scorecard and dashboard).
- Financial performance (growth in customer and portfolio revenue through retention, acquisition and increased cross-sell).
- Planning and management of customer calling program.
- Minimal non-performing loans, accounts in excess, unlimitised accounts, overdue reviews and credit application rework.
- Service quality measured by customer satisfaction surveys.
- Compliance, routine control & audit reports
- Harmonious relationships with sales team, other branch staff, HNI team and support staff.
- Behaviours/Attitude.
Success Factors:
- High score on accreditation exam
- Value targets achieved/exceeded
- Continuous referrals from existing customers in portfolio
- High cross-sell ratios at a customer and portfolio level
- Minimal customer attrition – high level of portfolio growth plus low dormancy rates
- Minimal non-performing loans, accounts in excess, overdue reviews and credit application reworks
- Increase in market share
- High score on CEBS
Minimum Qualification and Experience
Qualifications:
- First Degree (minimum of 2.2).
- Relevant business/financial qualification.
Experience:
- 0 - 2 years banking experience, preferably interfacing with customers.
- Strong relationship management background.
- Experienced in upholding the highest levels of service.
- Experience in completing credit applications successfully
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
6.) Relationship Manager - Commercial Banking (Nationwide)
Job ID: 61905
Location: Lagos Island, Lagos
Job Sector: Banking
Work Arrangement: Fully Office Based
Job Purpose
- A Relationship Manager is accountable for a portfolio of Commercial Banking Clients. Commercial Banking Segment is for Companies who carry out a turnover of at least N2billion for Tier 2 and at Least N5bn Turnover annually for Tier 1.
- It is expected that the RM integrates and coordinates all Stanbic IBTC and Standard Bank Group products, services and resources in order to maximize the value of the business relationship and ensure profitability for the Bank and the Client.
Key Responsibilities / Accountabilities
- Effective Relationship Management to deliver the financial and non-financial Commercial Banking targets for the portfolio.
- Execution of the Bank’s Commercial Banking strategic initiatives and activities towards managing clients in the portfolio, to ensure full mining of each relationship and optimization of both customer experience and profitability for the Bank.
- Engagement with Commercial Banking Partners
- Ensure Compliance of all accounts in the portfolio.
Minimum Qualifications
- First Degree
- A professional qualification or 2nd degree will be an added advantage
- 5 - 7 years experience in Relationship Management
- Minimum of 2 years experience in Corporate Banking or Finance.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
7.) Relationship Manager Assistant - Commercial Banking
Job ID: 59781
Location: Lagos Mainland, Lagos
Work Arrangement: Fully Office Based
Job Sector: Banking
Job Purpose
- To provide proactive and value adding support service to Commercial Banking clients, by increasing efficiency and cutting transaction process times.
- To provide support/back up operational service for Relationship Managers
Key Responsibilities / Accountabilities
Trade Finance Support:
- Form M opening LC / Bills / Non-valid for FX
- Follow up on LC establishment with relevant units
- Processing of shipping documents and PAAR release
- Preparation of credit tickets for release of shipping documents
- General liaison with IBC on all FX related requests
Transactional Support:
- Treating client’s routine requests - funds transfer, cheque book request, funds placement, account reactivation, etc.
- Bank statement generation request
- Marking and un-marking of liens
- Ensuring KYC and BVN update of existing and new existing accounts
- Monitoring maturing risk assets
- Resolution of client issues/problem solving
- Report generation and rendition
- Cheque confirmations
- Loading of requests on Remedy
Credit Support:
- Creation of Customer Profile on CAMS
- Preparation of BBRS on CAMS
- Preparation of credit tickets to initiate loan drawdown/disbursement
- Following up on credit disbursement tickets sent to Loan Booking
- Initiate loan liquidations
- Printing of offer letters
- Tracking of covenants and loan repayments
General:
- Monitoring of segmentation/mapping of accounts.
- Collections/turnover monitoring and analysis.
Minimum Qualifications and Experience
- First Degree
- Field of study: Mathematical Sciences
Business and Commercial Clients:
- Job Family: Relationship Banking
- Years: 1-2 Years
- Experience Description: Customer Understanding
Business Support:
- Job Family: Relationship Banking
- Years: 1 - 2 years
- Experience Description: Product Knowledge.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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