Tempkers is a tech-outsourcing and freelance community that takes a human centered design thinking approach to bring employers and skilled workers together.
We are recruiting to fill the following positions below:
1.) Personal Assistant (Female) 2.) Personal Technical Assistant to the Chief Strategist 3.) Social Media Manager (Male) 4.) Accountant (Female) 5.) Front Desk Representative (Female) 6.) Marketing Executive
See job details and how to apply below.
1.) Personal Assistant (Female)
Job Title: Personal Assistant (Female)
Location: Abuja (FCT)
Employment Type: Full-time
Responsibilities
Acting as the point of contact among executives, employees, clients and other external partners
Managing information flow in a timely and accurate manner
Managing executives’ calendars and set up meetings
Make travel and accommodation arrangements
Rack daily expenses and prepare weekly, monthly or quarterly reports
Oversee the performance of other clerical staff
Act as an office manager by keeping up with office supply inventory
Format information for internal and external communication – memos, emails, presentations, reports
Take minutes during meetings
Screen and direct phone calls and distribute correspondence
Organize and maintain the office filing system
Send emails
Analysing and reading incoming memos, submissions and distributing them as necessary
Preparing documents to be reviewed and presented by the board of directors, executives and other committees
Performing basic accounting tasks
Requirements
2-4 years experience as an executive assistant
Ability to use Ms-Excel, Ms- PowerPoint, Ms-word, administrative software application etc
Project management and event planning
Ability to maintaining Confidentiality & Discretion
Proficient in managing Office Operations & Administrative Tasks
Ability to liaisewith Internal & External Stakeholders
Should be familiar with handling Expense Reports & Budgeting
Should be available to work Monday to Saturday 8am to 5:30 pm.
Must be a Female.
Application Closing Date
13th May, 2024.
Method of Application
Interested and qualified candidates should send their CV to: applications@tempkers.com using the job title as the subject of the mail.
2.) Personal Technical Assistant to the Chief Strategist
Job Title: Personal Technical Assistant to the Chief Strategist
Location: Lagos
Employment Type: Part-time
About the Role
We are hiring a Personal Technical Assistant to support our client, a Transformational Catalyst and thought leader in strategy, system thinking, personal development, and faith in her multifaceted role. As Chief Strategist, author, speaker, trainer, coach, and content creator, we require technical and administrative assistance to focus on strategic tasks effectively.
In this role, the successful candidate will collaborate closely with the Chief strategist, other leaders, and team members to coordinate various activities and special projects aimed at developing and implementing strategic plans and initiatives.
Your responsibilities will encompass a wide range of executive support tasks, including conducting research, analyzing data, preparing reports, and facilitating client interactions.
As the right hand, you will play a pivotal role in ensuring seamless operations and effective execution across all fronts. Your contribution will be instrumental in driving our mission forward and making a meaningful impact in the realms of strategy, personal development, and faith.
Responsibilities
Conduct research on topics including strategy, innovation, market trends, and customer behavior.
Analyze data using tools such as Excel, Python, R, and Power BI to generate insights.
Support project management/coordination, including developing frameworks, models, and methodologies for strategic planning.
Support media and brand management activities, including book management, publicity, and online event setup.
Manage social media profiles to maintain a strong online presence.
Expertly manage calendar, schedule appointments, and handle email communications.
Act as a strategic communication liaison for internal and external stakeholders.
Uphold confidentiality and ensure security of sensitive information.
Schedule, organize, and prepare agendas for meetings, and track action items.
Requirements
Bachelor’s Degree in relevant fields such as Business, Economics, Statistics, Engineering, Computer Science, or Mathematics.
Proven experience as a technical/virtual assistant, preferably supporting executives.
Forward thinker with high business acumen.
Strong analytical and problem-solving skills.
Excellent interpersonal, communication, and presentation skills.
Exceptional organizational skills with attention to detail.
Proficient use of calendar and email management tools, such as Microsoft Outlook or Google Calendar.
Ability to build relationships, negotiate, and problem-solve.
High level of integrity and emotional maturity.
Proficiency in Microsoft Office, social media platforms, virtual collaboration software, and data analysis tools.
Project management skills with experience coordinating projects.
Ability to thrive in a fast-paced environment to manage multiple priorities, work independently, and meet or beat deadlines with no errors.
Benefits
Salary: N100,000 – N150,000 / month.
Hybrid work structure with schedule flexibility (Local commute to office location within Lagos up to 4 days/month with 24–48-hour notice).
On-the-job coaching and mentoring with a strategic executive for professional growth.
Continuous learning through multiple online platforms.
Access to medical bonuses.
Application Closing Date
13th May, 2024.
Method of Application
Interested and qualified candidates should send their Resume to: applications@tempkers.com using “Personal Technical Assistant” as the subject of the mail.
Collaborate with marketing team to implement social media campaigns
Qualifications
1-3 years of relevant experience
Familiarity with social media platforms and their respective best practices
Preferred candidate should be living on Lagos Island.
Application Closing Date
7th June, 2024.
How to Apply
Interested and qualified candidates should send their CV to: applications@tempkers.com using “Social Media Manager (Male)” as the subject of the mail.
4.) Accountant (Female)
Job Title: Accountant (Female)
Location: Wuye, Abuja
Employment Type: Full-time
Responsibilities
Prepare and analyze financial reports for the company.
Maintain accurate and up-to-date financial records.
Manage accounts payable and accounts receivable.
Perform bank reconciliations and ensure accuracy of financial statements.
Prepare journal entries and ensure compliance with accounting standards.
Assist with budgeting and forecasting processes.
Conduct financial analysis and provide recommendations to management.
Prepare tax returns and ensure compliance with tax regulations.
Liaise with auditors and other external stakeholders as required.
Requirements
Bachelor’s Degree in Accounting or related field.
2-5 years of experience in accounting or a related field.
Should be available to work Monday to Saturday.
Strong analytical and problem-solving skills.
Excellent attention to detail and organizational skills.
Proficient in accounting software, such as QuickBooks or Xero.
Ability to work independently and as part of a team.
Excellent communication and interpersonal skills.
Application Closing Date
7th May, 2024.
How to Apply
Interested and qualified candidates should send their CV to: vacancy@tempkers.comusing the job title as the subject of the mail.
Generate new sales, and establish new clientsby careful planning and execution.
Service existing accounts and develop new business with existing customers.
Adjust the content of sales presentations by studying the type of sales targets.
Keep the management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Monitor the competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc.
Recommend changes in products, services, and policies by evaluating results and competitive developments.
Requirements
3 -5 years experience as a marketing executive in the FMCG industry
Ability to manage customers in the FMCG industry
Proper bookkeeping
Market Research and analysis
Meeting and exceeding sales targets for assigned products or territories.
Conducting market research to identify new business opportunities.
Establishing and maintaining relationships with key clients and distributors.
Preparing sales reports and forecasts for management.
Collaborating with marketing teams to develop effective promotional strategies.
Bachelor’s degree in Business, Marketing, or a related field.
Proven experience in FMCG sales with a track record of achieving targets.
Excellent communication and negotiation skills.
Strong analytical abilities to interpret sales data and market trends.
Adaptability and a results-driven mindset.
Should be available to work Monday to Saturday 8am to 5:30pm.
Salary
We offer a competitive Salary and Benefits.
Application Closing Date
7th May, 2024.
How to apply
Interested and qualified candidates should send their CV to: applications@tempkers.com using “Marketing Executive” as the subject of the mail.
Wema Bank Plc – Widely reputed as the longest surviving and most resilient indigenous bank in Nigeria, Wema Bank Plc has over the years, diligently offered a fully-fledged range of value-adding banking and financial advisory services to the Nigerian public.
We are recruiting to fill the following positions below:
The Commercial Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and consummates sales opportunities, drawing in prospective commercial & retail customers. To observe the competition to see what strategies are being used in order to stay ahead of the competition.
Job Responsibilities
Sales management:
Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
Strong communication and interpersonal skills and the ability to build and maintain relationships.
To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through opening of different types of accounts.
To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
Manages and maintains current commercial business relationships and seek new accounts through sales.
Giving sales presentations to a range of prospective customers and engage in frequent storm
Be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
Effectively convert service recovery to business opportunities and sustain client loyalty.
Visiting clients and potential customers to evaluate needs or promote products and services.
Coordinating sales efforts with marketing programs
Risk management:
Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement and to maximize profit from that transaction.
Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
Discuss loan terms and conditions and conduct collateral risk analysis to ensure compliance with the banks policies and procedures.
Ensure all documentation is valid and complete in assigned portfolio.
Adhering to the Bank’s policies and procedures
Financial management:
Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment.
Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
Analyze financial statements of new customer and evaluate all loan documents.
Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
Draft and assist the Branch Managers to complete deposit funding and credit proposal papers.
Negotiating all contracts with prospective customers
Answering customer questions about credit terms, products, prices and availability
Customer service:
Deliver and always maintain customer service standards, for improved service delivery.
Log customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
Provide appropriate products and services via the most suitable channel to ensure that customers’ needs are met.
Offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters.
Consistent and frequent communication with client providing complete, concise portfolio valuations and guidance.
Serves as a problem-solver for the client, helping them identify investment criteria, recognize and handle concerns that arise as consultation moves closer to decision.
Complies with the use of appropriate processes and procedures expected of all members of staff who are constantly in contact with the customers.
Advice customers on financial services
Handles customer complaints and solve problems.
Engaging customers on banking products and services
Approach and sign on new customers
People management:
Collaborate with peers in the branch to ensure effective support and service delivery.
Contribute to developing a positive and proactive culture including meeting all safety and wellbeing compliance requirements.
Role model and live the Bank’s values while adhering to all corporate HR policies.
Exhibit Good leadership skill.
Qualifications and Skills
Below are qualifications required to work as a Commercial, RMO:
Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
Specialized knowledge: 5 – 8 years cognate experience
Professional Certification: CIBN
Experience: Sales and Marketing
Digitally Savvy
Superb interpersonal skills.
Good communication skills
A commitment to excellent customer service
Strategic thinking and ability to analyze and solve problems quickly.
The Commercial Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and consummates sales opportunities, drawing in prospective commercial & retail customers. To observe the competition to see what strategies are being used in order to stay ahead of the competition.
Job Responsibilities
Sales management:
Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
Strong communication and interpersonal skills and the ability to build and maintain relationships.
To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through opening of different types of accounts.
To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
Manages and maintains current commercial business relationships and seek new accounts through sales.
Giving sales presentations to a range of prospective customers and engage in frequent storm
Be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
Effectively convert service recovery to business opportunities and sustain client loyalty.
Visiting clients and potential customers to evaluate needs or promote products and services.
Coordinating sales efforts with marketing programs
Risk management:
Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement and to maximize profit from that transaction.
Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
Discuss loan terms and conditions and conduct collateral risk analysis to ensure compliance with the banks policies and procedures.
Ensure all documentation is valid and complete in assigned portfolio.
Adhering to the Bank’s policies and procedures
Financial management:
Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment.
Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
Analyze financial statements of new customer and evaluate all loan documents.
Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
Draft and assist the Branch Managers to complete deposit funding and credit proposal papers.
Negotiating all contracts with prospective customers
Answering customer questions about credit terms, products, prices and availability
Customer service:
Deliver and always maintain customer service standards, for improved service delivery.
Log customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
Provide appropriate products and services via the most suitable channel to ensure that customers’ needs are met.
Offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters.
Consistent and frequent communication with client providing complete, concise portfolio valuations and guidance.
Serves as a problem-solver for the client, helping them identify investment criteria, recognize and handle concerns that arise as consultation moves closer to decision.
Complies with the use of appropriate processes and procedures expected of all members of staff who are constantly in contact with the customers.
Advice customers on financial services
Handles customer complaints and solve problems.
Engaging customers on banking products and services
Approach and sign on new customers
People management:
Collaborate with peers in the branch to ensure effective support and service delivery.
Contribute to developing a positive and proactive culture including meeting all safety and wellbeing compliance requirements.
Role model and live the Bank’s values while adhering to all corporate HR policies.
Exhibit Good leadership skill.
Qualifications and Skills
Below are qualifications required to work as a Commercial, RMO:
Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
Specialized knowledge: 5 – 8 years cognate experience
Professional Certification: CIBN
Experience: Sales and Marketing
Digitally Savvy
Superb interpersonal skills.
Good communication skills
A commitment to excellent customer service
Strategic thinking and ability to analyze and solve problems quickly.
The Commercial Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and consummates sales opportunities, drawing in prospective commercial & retail customers. To observe the competition to see what strategies are being used in order to stay ahead of the competition.
Job Responsibilities
Sales management:
Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
Strong communication and interpersonal skills and the ability to build and maintain relationships.
To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through opening of different types of accounts.
To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
Manages and maintains current commercial business relationships and seek new accounts through sales.
Giving sales presentations to a range of prospective customers and engage in frequent storm
Be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
Effectively convert service recovery to business opportunities and sustain client loyalty.
Visiting clients and potential customers to evaluate needs or promote products and services.
Coordinating sales efforts with marketing programs
Risk management:
Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement and to maximize profit from that transaction.
Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
Discuss loan terms and conditions and conduct collateral risk analysis to ensure compliance with the banks policies and procedures.
Ensure all documentation is valid and complete in assigned portfolio.
Adhering to the Bank’s policies and procedures
Financial management:
Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment.
Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
Analyze financial statements of new customer and evaluate all loan documents.
Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
Draft and assist the Branch Managers to complete deposit funding and credit proposal papers.
Negotiating all contracts with prospective customers
Answering customer questions about credit terms, products, prices and availability
Customer service:
Deliver and always maintain customer service standards, for improved service delivery.
Log customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
Provide appropriate products and services via the most suitable channel to ensure that customers’ needs are met.
Offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters.
Consistent and frequent communication with client providing complete, concise portfolio valuations and guidance.
Serves as a problem-solver for the client, helping them identify investment criteria, recognize and handle concerns that arise as consultation moves closer to decision.
Complies with the use of appropriate processes and procedures expected of all members of staff who are constantly in contact with the customers.
Advice customers on financial services
Handles customer complaints and solve problems.
Engaging customers on banking products and services
Approach and sign on new customers
People management:
Collaborate with peers in the branch to ensure effective support and service delivery.
Contribute to developing a positive and proactive culture including meeting all safety and wellbeing compliance requirements.
Role model and live the Bank’s values while adhering to all corporate HR policies.
Exhibit Good leadership skill.
Qualifications and Skills
Below are qualifications required to work as a Commercial, RMO:
Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
Specialized knowledge: 5 – 8 years cognate experience
Professional Certification: CIBN
Experience: Sales and Marketing
Digitally Savvy
Superb interpersonal skills.
Good communication skills
A commitment to excellent customer service
Strategic thinking and ability to analyze and solve problems quickly.
The Commercial Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and consummates sales opportunities, drawing in prospective commercial & retail customers. To observe the competition to see what strategies are being used in order to stay ahead of the competition.
Job Responsibilities
Sales management:
Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
Strong communication and interpersonal skills and the ability to build and maintain relationships.
To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through opening of different types of accounts.
To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
Manages and maintains current commercial business relationships and seek new accounts through sales.
Giving sales presentations to a range of prospective customers and engage in frequent storm
Be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
Effectively convert service recovery to business opportunities and sustain client loyalty.
Visiting clients and potential customers to evaluate needs or promote products and services.
Coordinating sales efforts with marketing programs
Risk management:
Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement and to maximize profit from that transaction.
Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
Discuss loan terms and conditions and conduct collateral risk analysis to ensure compliance with the banks policies and procedures.
Ensure all documentation is valid and complete in assigned portfolio.
Adhering to the Bank’s policies and procedures
Financial management:
Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment.
Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
Analyze financial statements of new customer and evaluate all loan documents.
Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
Draft and assist the Branch Managers to complete deposit funding and credit proposal papers.
Negotiating all contracts with prospective customers
Answering customer questions about credit terms, products, prices and availability
Customer service:
Deliver and always maintain customer service standards, for improved service delivery.
Log customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
Provide appropriate products and services via the most suitable channel to ensure that customers’ needs are met.
Offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters.
Consistent and frequent communication with client providing complete, concise portfolio valuations and guidance.
Serves as a problem-solver for the client, helping them identify investment criteria, recognize and handle concerns that arise as consultation moves closer to decision.
Complies with the use of appropriate processes and procedures expected of all members of staff who are constantly in contact with the customers.
Advice customers on financial services
Handles customer complaints and solve problems.
Engaging customers on banking products and services
Approach and sign on new customers
People management:
Collaborate with peers in the branch to ensure effective support and service delivery.
Contribute to developing a positive and proactive culture including meeting all safety and wellbeing compliance requirements.
Role model and live the Bank’s values while adhering to all corporate HR policies.
Exhibit Good leadership skill.
Qualifications and Skills
Below are qualifications required to work as a Commercial, RMO:
Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
Specialized knowledge: 5 – 8 years cognate experience
Professional Certification: CIBN
Experience: Sales and Marketing
Digitally Savvy
Superb interpersonal skills.
Good communication skills
A commitment to excellent customer service
Strategic thinking and ability to analyze and solve problems quickly.
The Commercial Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and consummates sales opportunities, drawing in prospective commercial & retail customers. To observe the competition to see what strategies are being used in order to stay ahead of the competition.
Job Responsibilities
Sales management:
Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
Strong communication and interpersonal skills and the ability to build and maintain relationships.
To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through opening of different types of accounts.
To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
Manages and maintains current commercial business relationships and seek new accounts through sales.
Giving sales presentations to a range of prospective customers and engage in frequent storm
Be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
Effectively convert service recovery to business opportunities and sustain client loyalty.
Visiting clients and potential customers to evaluate needs or promote products and services.
Coordinating sales efforts with marketing programs
Risk management:
Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement and to maximize profit from that transaction.
Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
Discuss loan terms and conditions and conduct collateral risk analysis to ensure compliance with the banks policies and procedures.
Ensure all documentation is valid and complete in assigned portfolio.
Adhering to the Bank’s policies and procedures
Financial management:
Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment.
Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
Analyze financial statements of new customer and evaluate all loan documents.
Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
Draft and assist the Branch Managers to complete deposit funding and credit proposal papers.
Negotiating all contracts with prospective customers
Answering customer questions about credit terms, products, prices and availability
Customer service:
Deliver and always maintain customer service standards, for improved service delivery.
Log customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
Provide appropriate products and services via the most suitable channel to ensure that customers’ needs are met.
Offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters.
Consistent and frequent communication with client providing complete, concise portfolio valuations and guidance.
Serves as a problem-solver for the client, helping them identify investment criteria, recognize and handle concerns that arise as consultation moves closer to decision.
Complies with the use of appropriate processes and procedures expected of all members of staff who are constantly in contact with the customers.
Advice customers on financial services
Handles customer complaints and solve problems.
Engaging customers on banking products and services
Approach and sign on new customers
People management:
Collaborate with peers in the branch to ensure effective support and service delivery.
Contribute to developing a positive and proactive culture including meeting all safety and wellbeing compliance requirements.
Role model and live the Bank’s values while adhering to all corporate HR policies.
Exhibit Good leadership skill.
Qualifications and Skills
Below are qualifications required to work as a Commercial, RMO:
Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
Specialized knowledge: 5 – 8 years cognate experience
Professional Certification: CIBN
Experience: Sales and Marketing
Digitally Savvy
Superb interpersonal skills.
Good communication skills
A commitment to excellent customer service
Strategic thinking and ability to analyze and solve problems quickly.
The Commercial Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and consummates sales opportunities, drawing in prospective commercial & retail customers. To observe the competition to see what strategies are being used in order to stay ahead of the competition.
Job Responsibilities
Sales management:
Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
Strong communication and interpersonal skills and the ability to build and maintain relationships.
To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through opening of different types of accounts.
To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
Manages and maintains current commercial business relationships and seek new accounts through sales.
Giving sales presentations to a range of prospective customers and engage in frequent storm
Be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
Effectively convert service recovery to business opportunities and sustain client loyalty.
Visiting clients and potential customers to evaluate needs or promote products and services.
Coordinating sales efforts with marketing programs
Risk management:
Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement and to maximize profit from that transaction.
Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
Discuss loan terms and conditions and conduct collateral risk analysis to ensure compliance with the banks policies and procedures.
Ensure all documentation is valid and complete in assigned portfolio.
Adhering to the Bank’s policies and procedures
Financial management:
Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment.
Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
Analyze financial statements of new customer and evaluate all loan documents.
Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
Draft and assist the Branch Managers to complete deposit funding and credit proposal papers.
Negotiating all contracts with prospective customers
Answering customer questions about credit terms, products, prices and availability
Customer service:
Deliver and always maintain customer service standards, for improved service delivery.
Log customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
Provide appropriate products and services via the most suitable channel to ensure that customers’ needs are met.
Offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters.
Consistent and frequent communication with client providing complete, concise portfolio valuations and guidance.
Serves as a problem-solver for the client, helping them identify investment criteria, recognize and handle concerns that arise as consultation moves closer to decision.
Complies with the use of appropriate processes and procedures expected of all members of staff who are constantly in contact with the customers.
Advice customers on financial services
Handles customer complaints and solve problems.
Engaging customers on banking products and services
Approach and sign on new customers
People management:
Collaborate with peers in the branch to ensure effective support and service delivery.
Contribute to developing a positive and proactive culture including meeting all safety and wellbeing compliance requirements.
Role model and live the Bank’s values while adhering to all corporate HR policies.
Exhibit Good leadership skill.
Qualifications and Skills
Below are qualifications required to work as a Commercial, RMO:
Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
Specialized knowledge: 5 – 8 years cognate experience
Professional Certification: CIBN
Experience: Sales and Marketing
Digitally Savvy
Superb interpersonal skills.
Good communication skills
A commitment to excellent customer service
Strategic thinking and ability to analyze and solve problems quickly.
The Commercial Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and consummates sales opportunities, drawing in prospective commercial & retail customers. To observe the competition to see what strategies are being used in order to stay ahead of the competition.
Job Responsibilities
Sales management:
Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
Strong communication and interpersonal skills and the ability to build and maintain relationships.
To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through opening of different types of accounts.
To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
Manages and maintains current commercial business relationships and seek new accounts through sales.
Giving sales presentations to a range of prospective customers and engage in frequent storm
Be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
Effectively convert service recovery to business opportunities and sustain client loyalty.
Visiting clients and potential customers to evaluate needs or promote products and services.
Coordinating sales efforts with marketing programs
Risk management:
Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement and to maximize profit from that transaction.
Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
Discuss loan terms and conditions and conduct collateral risk analysis to ensure compliance with the banks policies and procedures.
Ensure all documentation is valid and complete in assigned portfolio.
Adhering to the Bank’s policies and procedures
Financial management:
Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment.
Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
Analyze financial statements of new customer and evaluate all loan documents.
Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
Draft and assist the Branch Managers to complete deposit funding and credit proposal papers.
Negotiating all contracts with prospective customers
Answering customer questions about credit terms, products, prices and availability
Customer service:
Deliver and always maintain customer service standards, for improved service delivery.
Log customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
Provide appropriate products and services via the most suitable channel to ensure that customers’ needs are met.
Offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters.
Consistent and frequent communication with client providing complete, concise portfolio valuations and guidance.
Serves as a problem-solver for the client, helping them identify investment criteria, recognize and handle concerns that arise as consultation moves closer to decision.
Complies with the use of appropriate processes and procedures expected of all members of staff who are constantly in contact with the customers.
Advice customers on financial services
Handles customer complaints and solve problems.
Engaging customers on banking products and services
Approach and sign on new customers
People management:
Collaborate with peers in the branch to ensure effective support and service delivery.
Contribute to developing a positive and proactive culture including meeting all safety and wellbeing compliance requirements.
Role model and live the Bank’s values while adhering to all corporate HR policies.
Exhibit Good leadership skill.
Qualifications and Skills
Below are qualifications required to work as a Commercial, RMO:
Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
Specialized knowledge: 5 – 8 years cognate experience
Professional Certification: CIBN
Experience: Sales and Marketing
Digitally Savvy
Superb interpersonal skills.
Good communication skills
A commitment to excellent customer service
Strategic thinking and ability to analyze and solve problems quickly.
The Commercial Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and consummates sales opportunities, drawing in prospective commercial & retail customers. To observe the competition to see what strategies are being used in order to stay ahead of the competition.
Job Responsibilities
Sales management:
Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
Strong communication and interpersonal skills and the ability to build and maintain relationships.
To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through opening of different types of accounts.
To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
Manages and maintains current commercial business relationships and seek new accounts through sales.
Giving sales presentations to a range of prospective customers and engage in frequent storm
Be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
Effectively convert service recovery to business opportunities and sustain client loyalty.
Visiting clients and potential customers to evaluate needs or promote products and services.
Coordinating sales efforts with marketing programs
Risk management:
Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement and to maximize profit from that transaction.
Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
Discuss loan terms and conditions and conduct collateral risk analysis to ensure compliance with the banks policies and procedures.
Ensure all documentation is valid and complete in assigned portfolio.
Adhering to the Bank’s policies and procedures
Financial management:
Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment.
Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
Analyze financial statements of new customer and evaluate all loan documents.
Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
Draft and assist the Branch Managers to complete deposit funding and credit proposal papers.
Negotiating all contracts with prospective customers
Answering customer questions about credit terms, products, prices and availability
Customer service:
Deliver and always maintain customer service standards, for improved service delivery.
Log customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
Provide appropriate products and services via the most suitable channel to ensure that customers’ needs are met.
Offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters.
Consistent and frequent communication with client providing complete, concise portfolio valuations and guidance.
Serves as a problem-solver for the client, helping them identify investment criteria, recognize and handle concerns that arise as consultation moves closer to decision.
Complies with the use of appropriate processes and procedures expected of all members of staff who are constantly in contact with the customers.
Advice customers on financial services
Handles customer complaints and solve problems.
Engaging customers on banking products and services
Approach and sign on new customers
People management:
Collaborate with peers in the branch to ensure effective support and service delivery.
Contribute to developing a positive and proactive culture including meeting all safety and wellbeing compliance requirements.
Role model and live the Bank’s values while adhering to all corporate HR policies.
Exhibit Good leadership skill.
Qualifications and Skills
Below are qualifications required to work as a Commercial, RMO:
Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
Specialized knowledge: 5 – 8 years cognate experience
Professional Certification: CIBN
Experience: Sales and Marketing
Digitally Savvy
Superb interpersonal skills.
Good communication skills
A commitment to excellent customer service
Strategic thinking and ability to analyze and solve problems quickly.
The Commercial Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and consummates sales opportunities, drawing in prospective commercial & retail customers. To observe the competition to see what strategies are being used in order to stay ahead of the competition.
Job Responsibilities
Sales management:
Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
Strong communication and interpersonal skills and the ability to build and maintain relationships.
To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through opening of different types of accounts.
To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
Manages and maintains current commercial business relationships and seek new accounts through sales.
Giving sales presentations to a range of prospective customers and engage in frequent storm
Be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
Effectively convert service recovery to business opportunities and sustain client loyalty.
Visiting clients and potential customers to evaluate needs or promote products and services.
Coordinating sales efforts with marketing programs
Risk management:
Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement and to maximize profit from that transaction.
Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
Discuss loan terms and conditions and conduct collateral risk analysis to ensure compliance with the banks policies and procedures.
Ensure all documentation is valid and complete in assigned portfolio.
Adhering to the Bank’s policies and procedures
Financial management:
Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment.
Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
Analyze financial statements of new customer and evaluate all loan documents.
Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
Draft and assist the Branch Managers to complete deposit funding and credit proposal papers.
Negotiating all contracts with prospective customers
Answering customer questions about credit terms, products, prices and availability
Customer service:
Deliver and always maintain customer service standards, for improved service delivery.
Log customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
Provide appropriate products and services via the most suitable channel to ensure that customers’ needs are met.
Offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters.
Consistent and frequent communication with client providing complete, concise portfolio valuations and guidance.
Serves as a problem-solver for the client, helping them identify investment criteria, recognize and handle concerns that arise as consultation moves closer to decision.
Complies with the use of appropriate processes and procedures expected of all members of staff who are constantly in contact with the customers.
Advice customers on financial services
Handles customer complaints and solve problems.
Engaging customers on banking products and services
Approach and sign on new customers
People management:
Collaborate with peers in the branch to ensure effective support and service delivery.
Contribute to developing a positive and proactive culture including meeting all safety and wellbeing compliance requirements.
Role model and live the Bank’s values while adhering to all corporate HR policies.
Exhibit Good leadership skill.
Qualifications and Skills
Below are qualifications required to work as a Commercial, RMO:
Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
Specialized knowledge: 5 – 8 years cognate experience
Professional Certification: CIBN
Experience: Sales and Marketing
Digitally Savvy
Superb interpersonal skills.
Good communication skills
A commitment to excellent customer service
Strategic thinking and ability to analyze and solve problems quickly.
We are looking for a dynamic Client Support Assistant to join our team at Wema Bank in Ibadan, NG.
As a Client Support Assistant, you will be responsible for providing exceptional customer service to our clients, supporting their needs and ensuring their satisfaction with our products and services.
This part-time position at the Associate Level requires at least 2 years of experience in a similar role.
Responsibilities
Assist clients with inquiries, issues, and requests via phone, email, and in-person interactions
Provide information about our products and services to clients and potential customers
Resolve client complaints and issues in a timely and professional manner
Collaborate with other team members to ensure a seamless client experience
Maintain accurate records of client interactions and transactions
Assist with administrative tasks as needed to support the team
Requirements
Bachelor’s Degree in Business Administration or relevant field is a plus
Resilient and energetic personality traits to thrive in a fast-paced and customer-focused environment
Strong project management and problem-solving skills
Excellent communication and interpersonal skills
Proven ability to multi-task and prioritize tasks effectively
Proficiency in Microsoft Office suite and CRM software
To create and fully take all sales opportunities, drawing in prospective commercial, corporate, and retail customers to achieve financial targets through sales and cross sales within assigned products programs, service management system and overall cluster targets and to constantly meet and or exceed the cluster target on monthly basis.
Job Details
Sales Management:
Develops and implements marketing strategy in ensuring branch targets are met. This includes coaching staff on product knowledge, cross selling and keeping up to date with changes and developments in the market/business area to drive optimal achievement of this opportunities.
Co-ordinates cross selling opportunities with other business departments like corporate solutions, corporate banking, PMS, EFT, virtual banking, and other E-business products for possible businesses/ opportunities.
Conducts meetings with the marketing team and carry out reviews on the previous performance and plan for the month ahead.
Plan and oversees new marketing initiatives including branch expansion in new markets as well as continued expansion among existing customers.
Driving peak performance and commercial marketing success for all relationship officers across the branches.
Risk management:
Accountable for maintaining high data quality standards by ensuring information captured in the Bank’s systems and documentation by teams are accurate and maintained in a timely manner.
Responsible for the sale’s operational efficiency of the branch and productivity of its staff.
Manage the risk management process for the designated customer portfolio and be accountable for the ongoing monitoring of credit quality and compliance with Bank’s policies.
Develop close relationships with operations and risk management team to ensure delivery of quality products and services to customers.
Accountable for operating responsibly within the parameters of approved delegations.
Financial management:
Contribute to the net profitability of the region/zone; ensure effective management of revenue collection and expenditure control.
Ensures that all aspects of revenue collection and operational expenditure are actively monitored and that they are in line with the operating budget.
Review actual figures in the Branch Balance Sheet, Profit and Loss against budget and / or against past months’ performance and investigate undue variations.
Drive the growth of deposits, loans and overdrafts to increase profitability of the Branch.
People management:
Build organizational capabilities through evaluating likely future requirements and ensuring that individuals are provided with the best possible development opportunities in line with these.
Responsible for the development and retention of relevant skills in order to meet business needs.
Ensure the effective selection of staff by matching the skills and competencies to the requirements of the job.
Ensure skills assessments and competency-based training takes place as and when required.
Create an environment in which learning, and development are emphasized and valued.
Take personal responsibility for coaching and mentoring others.
Effectively delegates authority and responsibility, in line with business objectives, to ensure the empowerment, motivation and effectiveness of all direct and indirect reports.
Monitor and manage the performance and development of direct reports and constantly give feedback during monthly one-on-one review meetings.
Qualifications and Skills
Education: Minimum of First Degree in any discipline. Additional Qualification will be an Added Advantage
Specialized knowledge: 12 – 15 years cognate experience
Professional Certification: CIBN
Experience: Sales and Marketing
Digitally Savvy
Superb interpersonal skills
Good communication skills
A commitment to excellent customer service
Strategic thinker and ability to analyze and solve problems quickly.
Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
We are recruiting to fill the following positions below:
1.) Consultant, Service 2.) Stanbic IBTC Bank Graduate Trainee Program 2024 3.) Officer, Accounts Payable 4.) Officer, Specialized Sectors 5.) Banker, Business, Enterprise Direct (North) 6.) Manager, Relationship, Commercial Banking (South South / East) 7.) Officer, Legal 8.) Banker, Business, Enterprise Direct 9.) Banker, Personal
See job details and how to apply below.
1.) Consultant, Service
Job Title: Consultant, Service
Job ID: 80409000 Location: Victoria Island, Lagos
Employment Type: Full time
Business Segment: Personal & Private Banking
Job Description
Supports Relationship Manager in managing and owning relationships with Private Banking/ Commercial Banking
Qualifications
Candidates should possess minimum of First Degrees with relevant work experience.
Personal Competencies:
Professional (language, written, dress, attitude etc)
2.) Stanbic IBTC Bank Graduate Trainee Program 2024
Title: 2024 Stanbic IBTC Graduate Trainee Program
Job ID: 80423954 Location: Walter Carrington Crescent, Lagos
Business Segment: Group Functions
Job Type: Full-time
Job Description
The Graduate Trainee Program of Stanbic IBTC Group has been designed to build capacity and create a sustainable pipeline in our group by developing young, talented, trained professionals for our future. It is an intensive program and unique opportunity for young people who are resourceful and passionate about building a fast-tracked career and to help us drive our success into the future.
Key Responsibilities / Accountabilities
Graduates Trainees will be required to work in varied work roles/ locations and context with increasing levels of complexity.
Applicants must be passionate about building a career in Stanbic IBTC.
Graduate Trainees would be based in Lagos but may be deployed to any department and locations across the country.
Preferred Qualifications and Experience
Minimum of a Second Class Upper (or its equivalent) Degree in any course from an accredited University.
Minimum of 5 credits (Mathematics and English inclusive) in GCE, NECO or its equivalent.
Applicants should not be more than 26 years of age as at engagement.
Applicants must have concluded NYSC, and must have discharge certificate in hand.
Applicant’s Date of Birth, Gender and Class of degree must be clearly stated
Knowledge / Technical Skills / Expertise:
Conceptual, Innovative and Analytical
Customer-service oriented
Computer literacy is compulsory.
Intermediate to expert competence in the use of MS Office Suite
Job ID: 80386886 Location: Lagos
Employment Type: Full time
Business Segment: Business & Commercial Banking
Job Description
To take a strategic approach to develop business opportunities within the Healthcare portfolio.
The Manager, Specialised Sectors will map out opportunities, formulate strategies and track strategy execution.
This role requires gravitas and adaptability to be able to engage at all levels within organizations from the executive leadership level to the lowest level.
Knowledge, experience and personal competencies
Bachelor’ s degree in a related field or equivalent experience
7-10 years’ experience in the banking industry
Willingness to travel.
Additional Information:
Extensive network of client contacts, including Federal Government employers & stakeholders CIB & Pension clients/employers to onboard their Healthcare businesses.
Prior experience in business development, sales and/or operations and a track record of achieving sales targets
Proven track record of executing (completing) strategy development, market development, account management and competitor analysis plans.
Able to understand and appreciate the challenges of diverse geographies and cultures
Proven ability to operate in a matrix environment where there is a need to influence and persuade.
6.) Manager, Relationship, Commercial Banking (South South / East)
Job Title: Manager, Relationship, Commercial Banking (South South / East)
Job ID: 80419547 Location: Warri, Delta
Job type: Full-time
Business Segment: Business & Commercial Banking
Job Description
A Relationship Manager is accountable for a portfolio of Commercial Banking Clients. Commercial Banking Segment is for Companies who carry out a turnover of at least an N2billion for Tier 2 and at Least N5bn Turnover annually for Tier 1.
It is expected that the RM integrates and coordinates all StanbicIBTC and Standard Bank Group products, services, and resources in order to maximize the value of the business relationship and ensure profitability for the Bank and the Client.
Qualifications
First Degree in any field.
Relationship management experience of at least 7-10 years in a commercial Bank
Job ID: 80424221 Location: Victoria Island, Lagos
Job Type: Full Time
Business Segment: Insurance & Asset Management
Job Description
The Legal Advisor is responsible for all legal matters pertaining to the IAM Group, ensuring that the entities that consist the IAM Group adhere to the provisions of the Laws of the Federal Republic of Nigeria especially with respect to the Stanbic IBTC ethical and financial practices within the Industry.
The Legal Advisor will work closely with other IAM Legal Lawyers to provide legal, regulatory, reputational and transactional advice and support in relation to the pension, insurance, asset management and trust services activities of all the Stanbic IBTC entities that make the IAM Group, with the objective of assisting the business heads achieve their business goals in a manner consistent with sound risk management.
Qualifications
First degree in Law and call to bar certificate.
Masters degree in law related courses is an added advantage.
8-10 years post NYSC experience in handling legal issues and relating with regulators and external solicitors.
Experience in the pension fund administration issues is an added advantage.
Job ID: 80424141 Location: Lagos Mainland, Lagos
Employment Type: Full Time
Business Segment: Personal & Private Banking
Job Description
Proactively promote a relationship-based offering by operating as a dedicated and primary point of contact for customers and providing banking solutions that meet the customer’s needs in accordance with each of the personal banking segment’s value propositions
Qualifications
First Degree in any field.
Minimum of 5 years of banking experience, preferably interfacing with customers.
Strong relationship management background.
Experienced in upholding the highest levels of service.
Experience in completing credit applications successfully
Behavioral Competencies:
Ability to educate customers.
Ability to listen and probe customer responses effectively to ensure proper understanding of needs.
Advanced sales and consulting skills.
Achievement-orientated, embracing and achieving challenging targets.
Self-motivated and energetic
Technical Competencies:
Understanding of the personal markets etc.
Deep knowledge and understanding of the different personal and segment value propositions.
Understanding of the bank’s products in respect of service level agreements and the bank’s service provider networks.
Understanding which products are most suited to the different personal banking segments.
Knowledge of equivalent competitor products and services.
Dangote Group is one of Nigeria’s most diversified business conglomerates with a hard – earned reputation for excellent business practices and products’ quality with its operational headquarters in the bustling metropolis of Lagos, Nigeria in West Africa.
We are recruiting to fill the following positions below:
1.) Control / SAP Officer 2.) Deputy Manager, Production – Cement Industry 3.) CCR / DCS Operator – Cement Industry 4.) Operational and Market Risk Management Analyst 5.) Business Continuity Management Analyst 6.) AGM – Mechanical Engineer 7.) Admin and Shared Services Manager – Cement Industry 8.) Head, Quality Assurance and Control – Cement Industry 9.) Chief General Manager, Maintenace (Cement Industry) 10.) Assistant Manager, Talent Acquisition 11.) Terminal Port Operations Lead 12.) CNG Fleet Administrator, DCT 13.) Human Resources Business Partner – Cement Industry 14.) Assistant General Manager, Business IT & Projects Management 15.) Mechanical Technician
See job details and how to apply below.
1.) Control / SAP Officer
Job Title: Control / SAP Officer
Location: Kogi
Employment Type: Full-time
Job Summary
The Control/SAP Officer will manage SAP Unit tasks effectively & efficiently to ensure smooth operation of trucks.
The Control / SAP Officer is also responsible for Managing the company’s Automotive Gasoline Oil in a strategic way to improve the distribution of company product.
Key Duties and Responsibilities
Creation of Store Issue Reservation Voucher (Fuel Paper) for Tippers/Trucks using SAP.
Creation of notification numbers on SAP for trucks/tippers going for minor and major repairs in the workshop.
Daily report on trucks that were issued AGO base on their route.
Daily report on trucks going into the workshop for repairs and highway breakdown Trucks.
CNG posting as per activated trucks and issuance of AGO paper to drivers
Updating of driver’ data on SAP
Keep record of all trucks that receive AGO for reference purpose.
Ensuring effective and efficient utilizing of CNG to reduce AGO consumption in other to reduce cost of operation.
Moving trucks from one plant to the other on SAP depending on its location
Ensure that drivers details are correctly written on AGO Reservation Issue Paper to avoid mix-match
Provide report to the Head of Control Unit regarding AGO issuance as at when requested.
Requirements
B.Sc. in Computer Sciences or Engineering and any relevant courses
Minimum of 3 years working experience in related role
Proficiency in Microsoft office packages
Intermediate knowledge in data analytics
Proficient in the use of SAP, NOVA and ATC Management as it relates to the job.
Responsible for Plant Operation and Process Control of the Kilns, Raw Mills, Cement Mills and Coal Mills.
Coordination, Supervision and Training of all other CCR Operators.
Key Duties and Responsibilities
Executing the operation, in the shift, of Raw Mill, Kiln, Cement & Coal Mills and auxiliaries’ equipment from the Central Control Room (CCR)
Coaching and Training of CCR operators to execute operational initiatives for increasing production and reducing cost of production.
Co-ordination of autonomous maintenance with the help of shift patrollers to achieve the targeted availability of plant for production of raw meal and clinker respectively.
Trouble Shooting Operational Problems and taking actions to ensure run the equipment in steady trend on continuous basis.
Achieving optimum fuel efficiency, power consumption and minimizing manpower utilization.
Ensure Implementation of ISO Systems and Safety Standards in Production Department.
Ensuring that the quality of the product going out from your department confirm with internal quality specifications.
Assessing self-development needs and taking action on improvement areas identified.
Relieves other Kiln CCR operator when on leave.
Other additional assignments as entrusted by the management.
Requirements
Education and Work Experience:
B.Sc. in Chemical Engineering or, Diploma in Cement Tech.
4.) Operational and Market Risk Management Analyst
Job Title: Operational and Market Risk Management Analyst
Location: Lagos
Employment Type: Full-time
Description
Welcome to an exciting opportunity to join the Dangote Industries Limited as an Operational and Market Risk Management Analyst!
As an Analyst collaborating with the Group Head of Operational Risk Management, your role will involve the identification and handling of operational and market risks throughout the organization.
You will play a vital role in developing risk management strategies, analyzing risk exposures, and implementing risk mitigation measures.
Responsibilities
Ensure timely completion and submission of Risk & Control Self Assessments (RCSAs) and Key Risk Indicators (KRIs).
Conduct root cause analyses on identified risk events and recommend controls to prevent their recurrence or minimize their impact on critical business processes.
Maintain close monitoring of the Business Unit’s risk exposure to ensure operational efficiency, projected sales, and timely resolution of limiting factors.
Attend Management Committee meetings to present and discuss key risks requiring immediate attention or Senior Management awareness, as assigned.
Monitor and analyze relevant market variables and current economic trends to evaluate their potential impact on the Group’s position.
Calculate the Group’s net open position in foreign exchange (FX).
Estimate potential FX losses using Value-at-Risk (VaR) calculations.
Perform sensitivity analysis of the Bond portfolio to defined changes in interest rates using Duration/Convexity.
Assess liquidity risk using Gap analysis and Liquidity ratios.
Monitor strategic risks related to corporate governance, strategy formulation and implementation, pricing pressure and competition, mergers and acquisitions, sales and marketing, and systemic risks stemming from macroeconomic trends that could affect the business.
Customize ERM Policies and SOPs to align with business dynamics and regulatory requirements.
Qualifications and Skills
Holder of a First Degree in Business, Economics, Finance, or a related field
Relevant professional certification in risk management (e.g., CFA, FRM, CRM) is preferred
Minimum of 5 years of relevant experience in operational and market risk management
Strong understanding of risk management principles and methodologies
Knowledge of regulatory requirements related to operational and market risks
Excellent analytical and problem-solving skills
Strong communication and interpersonal skills
Ability to work effectively in a cross-functional team
Proficiency in risk management software and tools.
Support the Group Head of Operational Risk Management with embedding a best-in-class business continuity management culture within DIL. Involved in the proper implementation of the Group’s business continuity management framework comprising its policies, procedures and tools, in line with best practice.
Assist in ensuring an effective, robust and auditable Enterprise Business Continuity Management (BCM) Governance framework that is consistent with general regulatory requirements and industry best practices/standards is developed, maintained and adhered to across the organization to ensure that the Group is appropriately prepared for, and can respond to unexpected disruptions to normal activities.
Ensure that all Business Continuity materials and documents (such as plans, emergency response procedures, call trees, test results, etc.) are developed, produced, updated and maintained with versioning as required.
Ensure that recovery team structures are identified and team members aware of responsibilities
Work closely with IT to develop and maintain DR plans for critical systems and applications and to ensure that internal recovery sites are updated and functioning properly.
Liaise with Business Continuity Coordinators to develop effective working relationships.
Assist with crisis management in the event of a business interruption and develop required status reports (e.g., report cards) on development of business continuity plans
Assist with developing recovery strategies that will enable DIL and its Business Units resume normal operations as soon as possible following a crisis.
Report all threats to Business Continuity and ensure that contingency plans are developed to address key business continuity risks identified.
Ensure continuous BCM awareness across the organization to ensure all stakeholders’ preparedness in the event of disruptive events.
Requirements
HND/Bachelor’s Degree in a Business-related course, Information Management, or Engineering; Masters’ degree in a relevant field of study or relevant professional qualification would be an advantage.
Good interpersonal skills with strong presentation, verbal and written communication skills
Knowledge of information security, business continuity and enterprise risk management required.
5 years or more risk management experience in manufacturing or financial services experience required
Being either a Certified Business Continuity Professional or Master Business Continuity Professional is an added advantage.
Proficiency in Microsoft Office Suite and other relevant software.
Ability to multitask and prioritize assignments in a fast-paced environment.
Location: Obajana, Kogi
Employment type: Full time
Description
The Dangote Cement Plc is seeking an experienced Assistant General Manager – Mechanical Engineer to join our team.
As the AGM – Mechanical Engineer, you will be responsible for overseeing and managing mechanical engineering activities within our organization.
You will provide guidance and support to the engineering team, ensuring that projects are completed on time and within budget. Additionally, you will collaborate with other departments to ensure the smooth operation of our facilities.
Responsibilities
In this role, you will:
Lead a team of engineers and technicians, providing guidance and support to ensure the successful completion of projects
Manage and coordinate mechanical engineering activities, ensuring alignment with project objectives and company standards
Oversee the design, installation, and maintenance of mechanical systems and equipment
Ensure compliance with safety regulations and industry standards
Collaborate with other departments and stakeholders to identify areas for improvement and implement changes to enhance efficiency and productivity
Provide technical expertise and support to resolve complex mechanical engineering issues
Monitor project progress, identify risks and issues, and implement corrective actions as necessary
Prepare reports and presentations to communicate project status and outcomes to senior management.
Requirements
To be successful in this role, you should have:
A Bachelor’s Degree in Mechanical Engineering or a related field
At least 20 years of experience in mechanical engineering, preferably in a leadership role
Proficiency in industry-standard software and tools
Strong knowledge of mechanical engineering principles and practices
Excellent leadership and team management skills
Strong analytical and problem-solving abilities
Good communication and interpersonal skills
Ability to work effectively in a fast-paced and dynamic environment.
7.) Admin and Shared Services Manager – Cement Industry
Job Title: Admin and Shared Services Manager – Cement Industry
Location: Gboko, Benue
Job type: Full time (On-site)
Category: DCP – HR
Description
We are seeking an experienced Admin and Shared Services Manager to join their team. As the Admin and Shared Services Manager in the Cement Industry, you will be responsible for overseeing and managing all administrative functions and shared services across the organization.
In this role, you will be responsible for developing and implementing efficient administrative processes, managing vendor relationships, and ensuring the efficient delivery of shared services such as facilities management, office administration, procurement, and logistics.
You will collaborate with cross-functional teams to streamline processes, improve operational efficiency, and ensure a smooth and professional working environment.
Key Responsibilities
Arrange travel and accommodations.
Schedule in-house and external events.
Allocation and furnishing of offices/ residential accommodat
Environmental/Waste management and control including the general housekeeping of factory premises, Estates and offices.
Liaising with the Materials Management department for the procurement and supply of stationery and other office utilities.
Staff transport management including allocation of vehicles for official journeys and assignments and approval of requests for repairs of official vehicles.
Procurement and supply of office welfare items including refreshment and toiletries.
Liaising with the concerned departments to ensure effective provision of communication facilities for the workers.
Management of) Housing Estates (maintenance, renovation, allocation, revocation of houses).
Procurement and Supply of Household Items for both Local and Expatriate Staff at the Estates
Maintenance of Facilities in the Plant and Estates
Canteen Administration for Expatriate and Local Staff.
Estate Renovation – Assessment of Houses to be renovated, renovation with in-house or third party contract, supervision and allocation of renovated houses to approved Staff members.
Assist the Head, HAM/Admin with HAM/Admin Vendor and Third Party Workers Management (Bill Payment, Discipline, Replacement, Identity Management, and Assessment).
Collation and Preparation of Plant General Administration Budget.
Liaise with Social Performance, HSE and Sustainability for Compliance issues.
Identify areas for improvement and implement solutions to enhance productivity and customer satisfaction
Qualifications and Experience
B.Sc./ HND Business Administration/Management/Humanities, Law etc,
Minimum of 10 years’ experience in similar role
CIPM membership will be an added advantage
Proven work experience as an Administrative Officer. Administrator or similar role
Solid knowledge of office procedures.
Experience with office management software like MS Office (MS Excel and MS Word, specifically)
Strong organization skills with a problem-solving attitude.
Excellent written and verbal communication skills.
8.) Head, Quality Assurance and Control – Cement Industry
Job Title: Head, Quality Assurance and Control – Cement Industry
Job ID: CGM200324 Location: Okpella, Edo
Job type: Full time
Category: DCP – Operations
Description
We are currently seeking an experienced and dedicated individual to join our team as the Head of Quality Assurance and Control in Okpella Cement Plc.
As the Head of Quality Assurance and Control, you will be responsible for ensuring that our products meet the highest quality standards before they reach our customers.
Your expertise and leadership will be instrumental in driving the success of our business.
Your Responsibilities
As the Plant Director’s report, your responsibilities will include:
Develop and implement a comprehensive quality assurance and control program to ensure compliance with industry standards and customer requirements.
Lead a team of quality professionals to monitor and evaluate quality control procedures.
Develop and maintain quality control policies and procedures.
Conduct regular audits and inspections to identify areas for improvement and implement corrective actions.
Collaborate with cross-functional teams to drive continuous improvement and enhance product quality.
Stay updated on industry trends and technological advancements to incorporate best practices into quality control processes.
Provide leadership and guidance to the quality assurance and control team, fostering a culture of excellence, teamwork, and accountability.
Establish and maintain strong relationships with internal stakeholders, external partners, and regulatory agencies.
Prepare and present reports on quality assurance and control performance to management.
Ensure compliance with relevant legal and regulatory requirements.
Manage quality-related documentation and data management systems.
Requirements
Minimum of 27 years of experience in quality assurance and control, preferably in the cement industry.
Bachelor’s Degree in a relevant field (e.g., Chemistry, Chemical Engineering, Quality Management).
Strong knowledge of quality control principles, methodologies, and best practices.
Proven experience in developing and implementing quality assurance programs.
Excellent leadership and team management skills.
Strong analytical and problem-solving abilities.
Effective communication and interpersonal skills.
Detail-oriented and committed to achieving excellence in quality control.
Experience with relevant quality management systems and tools.
Proficiency in Microsoft Office Suite.
Relevant certifications (e.g., ISO, Six Sigma) are a plus.
9.) Chief General Manager, Maintenace (Cement Industry)
Job Title: Chief General Manager, Maintenace (Cement Industry)
Job ID: CGM200324 Location: Okpella, Edo
Job type: Full time
Category: DCP – Operations
Job Summary
Support plant management in the planning, coordination and control of efficient operation, maintenance and execution of all plant equipment design, modification, erection and commissioning activities.
Management of all technical personnel and plant administration.
Tasks & Responsibilities
Spares and material control for cost effectiveness.
Responsible for plant improvement activities.
Outsourcing external professional services/support as approved by management.
Technical manpower planning and administration.
Ensure compliance with ISO Standards
Any other assignments that supports plant operations.
As the overseer of terminal port activities, you’ll be in charge of ensuring that everything runs smoothly and efficiently. From coordinating different departments and teams to making sure operations follow safety and operational standards, your role will be crucial in maintaining a streamlined flow of operations.
Key Duties and Responsibilities
Develop and implement strategies, policies, and procedures to optimize terminal port operations.
Ensure compliance with relevant regulatory and environmental standards.
Coordinate and monitor daily operations, including vessel scheduling, container movements, and cargo handling.
Manage and liaise with internal and external stakeholders, including shipping lines, port authorities, and trucking companies.
Ensure proper equipment maintenance and repair.
Monitor and evaluate performance metrics, and implement improvements as needed.
Ensure effective communication and coordination between departments and teams.
Manage budgeting and financial activities related to terminal port operations.
Identify and implement strategies to enhance productivity, efficiency, and cost-effectiveness.
Supervise and mentor staff, and provide training and development opportunities.
Stay updated on industry trends and developments, and implement best practices.
Requirements
Bachelor’s Degree or higher in Maritime Studies, Logistics, or related field.
Minimum of 20 years of relevant experience in terminal port operations.
Strong knowledge of port operations, regulations, and best practices.
Proven leadership and managerial skills.
Excellent communication and interpersonal skills.
Ability to work effectively in a fast-paced and dynamic environment.
Strong analytical and problem-solving skills.
Ability to manage budgets and financial activities.
Proficiency in relevant software and systems.
Knowledge of safety and environmental regulations.
The Fleet Administrator is responsible for directing and overseeing transportation-related operations within the organization.
The Fleet Administrator manages the activities of the Fleet Officers, coordinates the movement of finished cement products and/or raw materials.
The Fleet Administrator ensures that transportation activities comply with safety rules and regulations.
Key Duties and Responsibilities
Directing activities related to dispatching, routing, and tracking of transportation trucks.
Co-ordinate the activities of assigned fleet.
Co-ordinate all truck concerns and issues with DCT trucks in his fleets.
Supervise fleet scheduling and planning activities to ensure timely delivery of products to depots/customers.
Ensure strict compliance and enforcement of existing company policies, procedures and reporting as it relates to their fleet.
Manage the operations and maintenance of the company’s fleet as assigned.
Manage / monitors efforts of all fleet officers and truck drivers to achieve synergies and ensure achievement of the operations targets
Preparation of daily, weekly and monthly operational reports.
Ensure maximum utilization of trucks at all times.
Oversee in conjunction with the recovery units, the return to operational condition any impounded, accidental or damaged trucks in line with agreed timelines.
Directing investigations to verify and resolve customer or delivery complaints.
Complying with transportation-related policies, as well as safety rules, union contracts, and government regulations.
Promoting safe work activities by conducting safety audits, and attending company safety meetings.
Requirements
Bachelor’s Degree in Logistics, Business Management, or related field.
A minimum of 10-12 years’ experience as a Fleet Administrator in a similar industry.
Solid knowledge of the transportation industry and logistics.
Experience working with union contracts and transportation-related government regulations.
Critical thinking skills and knowledge of analytics.
Experience working with transport management systems and warehouse management software, such as Freight Path and Info plus.
Ability to work well with team members and navigate stressful situations.
Excellent leadership skills.
Good conflict resolution skills
Skills and Behaviors:
Ability to appraise and use IT packages and electronic communication methods.
Tact, diplomacy and calmness, especially when dealing with tired drivers and disgruntled customers.
An analytic mind and good numeracy skills.
Excellent geographical knowledge.
Good people management and coordination skills.
Excellent financial acumen.
Excellent negotiation and communication skills.
Extensive knowledge of the transportation industry.
13.) Human Resources Business Partner – Cement Industry
Job Title: Human Resources Business Partner – Cement Industry
Location: Benue
Description
Welcome to Dangote Cement Plc, Africa’s leading cement manufacturers! We are currently seeking an enthusiastic and engaging Human Resources Business Partner to join our HR team in Gboko, Benue State.
As the Human Resources Business Partner, you will play a key role in supporting our cement division by providing strategic HR support and guidance.
In this dynamic role, you will develop and implement HR initiatives, policies, and processes to drive employee engagement, talent development, and organizational effectiveness within the cement industry.
You will also collaborate with business leaders to identify HR needs, provide coaching and guidance, and facilitate HR programs that align with our company goals and values.
Requirements
Bachelor’s Degree in Human Resources Management, Business Administration, or a related field.
Minimum of 10 years of HR business partnering experience, preferably within the cement industry.
Strong knowledge of HR practices, policies, and employment laws.
In-depth comprehension and meticulous attention to detail to guarantee the accuracy of data cleaning, analysis, and reporting.
Overseeing employees hired from external sources and other independent contractors.
Experience in talent management, performance management, and employee engagement initiatives.
Excellent interpersonal and communication skills.
Ability to build strong relationships and influence stakeholders at all levels of the organization.
Strong problem-solving and analytical skills.
Ability to work in a fast-paced, dynamic environment.
High level of professionalism, integrity, and confidentiality.
14.) Assistant General Manager, Business IT & Projects Management
Job Title: Assistant General Manager, Business IT & Projects Management
Location: Lagos
Job Summary
We are seeking a highly skilled and experienced Head of Business IT & Projects Management to join our dynamic team.
As the Head of Business IT & Projects Management, you will be responsible for overseeing the company’s IT infrastructure and managing various projects to support the achievement of our business goals.
Tasks
As a member of our team, your primary responsibilities will be to:
Conduct market research to identify current industry trends and opportunities
Collaborate with cross-functional teams to develop and implement innovative marketing strategies
Create and manage marketing campaigns across various channels, including social media, email, and online advertising
Analyze campaign data and metrics to measure effectiveness and optimize performance
Monitor competitor activities and identify potential threats or areas for improvement
Stay up-to-date with emerging trends and technologies in digital marketing
Communicate and present marketing strategies and results to internal stakeholders
Supervise the activities/tasks performed by Business Process/ Project Analysts.
Coordinate or perform the elicitation and documentation of business requirements.
Elicit requirements through various means such as interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis (BA) techniques, and workflow analysis.
Critically evaluate information collected from multiple sources, resolve conflicts, and break down high-level information into concise briefs or reports.
Collaborate with assigned Heads of Business Functions to modify existing processes or develop new requirements across the function, including the design and implementation phases.
Liaise with vendor partners to design optimal solutions.
Create, maintain, and implement processes for continuously monitoring data quality and integrity in platform applications.
Document changes made to the design and implementation of applications.
Manage IT projects and provide BA support.
Create training materials for application users and organize training sessions for new end users of related applications.
Monitor user adoption rates and take appropriate actions as needed (e.g., additional training sessions, communication, system modifications, etc.)
Collaborate with the business to transform and develop new initiatives into applications, design solutions, and implement changes.
Coordinate the planning, scheduling, and monitoring of assigned IT-related projects.
Track project timelines, milestones, budgets, and deliverables using suitable tools to ensure the delivery of quality outputs.
Provide progress reports, documentation, and presentations to stakeholders and management.
Coordinate project management activities, including postmortems/process evaluation, for assigned projects and review recommendations to identify successful and unsuccessful project elements.
Create and maintain comprehensive project documentation.
Provide weekly status reports to the Group Head of IT.
Perform any other duties that may be assigned by the Group Head of IT.
Requirements
Bachelor’s Degree in Information Technology, Computer Science, or a related field
Proven minimum of 15 years experience in leading IT teams and managing projects.
Excellent communication and interpersonal skills.
Strong leadership and team management abilities.
In-depth knowledge of IT systems and infrastructure.
Experience with strategic planning and budgeting.
Strong analytical and problem-solving skills
Ability to work effectively with cross-functional teams and stakeholders.
Professional certifications such as PMP, ITIL, or other relevant certifications.
Experience in the manufacturing industry is a plus.
Responsible for performing various duties to install, troubleshoot, repair and maintain equipment’s for both production and utility to support the achievement of business objectives.
Job Responsibilities
Responsible for ensuring that the duties are performed in a safe, efficient and effective manner.
Performs preventive/predictive maintenance procedures on all equipment in the plant.
Performs basic troubleshooting on mechanical and pneumatic systems.
Installs and/or replaces new or reconditioned repair parts; bearings, belt, gear boxes, rollers, pneumatic fittings.
Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
We are recruiting to fill the following positions below:
1.) Officer, Legal 2.) Banker, Business, Enterprise Direct 3.) Banker, Personal 4.) Manager, Relationship, Commercial Banking – Lagos 5.) Manager, Relationship, Commercial Banking – Edo and Delta 6.) Senior Vice President, Real Estate 7.) Manager, Youth Segment 8.) Manager – Employee Value Banking, South 9.) Officer, Customer Relationship & Sales (Customer Relationship and Sales Masterclass Program) 10.) Manager, Relationship, Agribusiness (South West)
See job details and how to apply below.
1.) Officer, Legal
Job Title: Officer, Legal
Job ID: 80424221 Location: Victoria Island, Lagos
Job Type: Full Time
Business Segment: Insurance & Asset Management
Job Description
The Legal Advisor is responsible for all legal matters pertaining to the IAM Group, ensuring that the entities that consist the IAM Group adhere to the provisions of the Laws of the Federal Republic of Nigeria especially with respect to the Stanbic IBTC ethical and financial practices within the Industry.
The Legal Advisor will work closely with other IAM Legal Lawyers to provide legal, regulatory, reputational and transactional advice and support in relation to the pension, insurance, asset management and trust services activities of all the Stanbic IBTC entities that make the IAM Group, with the objective of assisting the business heads achieve their business goals in a manner consistent with sound risk management.
Qualifications
First degree in Law and call to bar certificate.
Masters degree in law related courses is an added advantage.
8-10 years post NYSC experience in handling legal issues and relating with regulators and external solicitors.
Experience in the pension fund administration issues is an added advantage.
Job ID: 80424141 Location: Lagos Mainland, Lagos
Employment Type: Full Time
Business Segment: Personal & Private Banking
Job Description
Proactively promote a relationship-based offering by operating as a dedicated and primary point of contact for customers and providing banking solutions that meet the customer’s needs in accordance with each of the personal banking segment’s value propositions
Qualifications
First Degree in any field.
Minimum of 5 years of banking experience, preferably interfacing with customers.
Strong relationship management background.
Experienced in upholding the highest levels of service.
Experience in completing credit applications successfully
Behavioral Competencies:
Ability to educate customers.
Ability to listen and probe customer responses effectively to ensure proper understanding of needs.
Advanced sales and consulting skills.
Achievement-orientated, embracing and achieving challenging targets.
Self-motivated and energetic
Technical Competencies:
Understanding of the personal markets etc.
Deep knowledge and understanding of the different personal and segment value propositions.
Understanding of the bank’s products in respect of service level agreements and the bank’s service provider networks.
Understanding which products are most suited to the different personal banking segments.
Knowledge of equivalent competitor products and services.
A Relationship Manager is accountable for a portfolio of Commercial Banking Clients. Commercial Banking Segment is for Companies who carry out a turnover of at least an N2billion for Tier 2 and at Least N5bn Turnover annually for Tier 1. It is expected that the RM integrates and coordinates all StanbicIBTC and Standard Bank Group products, services, and resources in order to maximize the value of the business relationship and ensure profitability for the Bank and the Client.
Qualifications
First Degree in any field.
Relationship management experience of at least 7-10 years in a commercial Bank
Job ID: 80369804 Locations: Benin City-Ehor Road – Edo and Delta
Job type: Full-time
Business Segment: Business & Commercial Banking
Job Description
A Relationship Manager is accountable for a portfolio of Commercial Banking Clients. Commercial Banking Segment is for Companies who carry out a turnover of at least an N2billion for Tier 2 and at Least N5bn Turnover annually for Tier 1.
It is expected that the RM integrates and coordinates all StanbicIBTC and Standard Bank Group products, services, and resources in order to maximize the value of the business relationship and ensure profitability for the Bank and the Client.
Qualifications
First Degree in any field.
Relationship management experience of at least 7-10 years in a commercial Bank
Job ID: 80424229 Location: Victoria Island, Lagos
Employment Type: Full-time
Business Segment: Insurance & Asset Management
Job Description
The VP will be accountable for the execution of Real Estate portfolio objectives of the Fund Manager.
VP is expected to originate viable real estate project pipelines, managing relationships with stakeholders and investors and helping to provide project management and project monitoring oversights in order to create and deliver value to investors.
The candidate should assess macroeconomic environment, internal and external research reports to support the Investment Committee of the Funds in strategy formulation and also drive tactical decisions.
He /She ensures that all activities within the span of supervision are in line with governance framework and approval limits, company policies and philosophy.
Qualifications
Minimum of First degree or its equivalent in Business, Economics, Engineering, Estate Management and or any other related field.
Master’s Degree in a Finance / Business related or quantitative discipline, Engineering, Estate Management or other Real Estate / Construction related field.
7 – 10 years’ experience in Advanced knowledge of investments and related concepts such as, real estate finance, macroeconomics, financial statements, financial ratios and financial markets.
3 – 4 years advanced knowledge of financial statements and ratios
Minimum 6 years post qualification experience with at least 3 years spent in the Financial Sector.
Displayed ability at managing Investment Risk and understanding of Investment Processes.
A good understanding of investment processes is important as well as investment products and their characteristics.
Job ID: 80420174 Location: Lagos
Job Type: Full-time
Business Segment: Personal & Private Banking
Job Description
Responsible for the development and revamp of new products within the Youth Segment clients.
To drive the design, implementation, enablement, scaling, entrenchment, commercialisation and execution of the Youth segment value proposition/s and life journeys in country in collaboration with other Segments, Client Solutions, Digital- & e-Commerce, Engineering, and country stakeholders.
Qualifications
Minimum of First Degree
5 years experience of which 3 years should be in the banking industry
Experience in product development, Marketing and Youth Segment
Job Title: Manager – Employee Value Banking, South
Job ID.: 80388455 Location: Port Harcourt, Rivers
Employment Type: Full-time
Business Segment: Personal & Private Banking
Job Description
To provide strategic direction to grow market share and profitability of consumer clients through Employee Value Banking / Ecosystems..
Develop a lead process flow and Reward and Recognition process for success lead generation.
To develop a robust data base for the network and target companies are selected. Optimize business opportunities by collaborating with stake holders on product bundling and partnering with CIB and BCC team to provide Employee Value Banking/Ecosystems solutions to employees of their clients.
Qualifications
Minimum of First Degree
Minimum of 10 years experience in similar capacity.
Job Title: Customer Relationship and Sales Masterclass Program (Officer, Customer Relationship & Sales)
Location: Lagos
Employment Type: Full-time
Description
We are positioned to continue to build capacity and create a sustainable talent pipeline within the organization. The organization is running a Customer Relationship and Sales Masterclass program which is an intensive program focused on developing graduates who are interested in the field of sales and relationship management by providing a blended learning experience of the industry and future-fit competencies.
The program provides a unique opportunity for professionals who are passionate about building a fast-tracked career in sales and relationship management. Successful candidates will go through this program and will be offered employment in relevant roles within Stanbic IBTC upon successful completion of the program.
The key responsibilities listed below, show the required knowledge for sales and relationship management roles. Please send in your application if you have any knowledge of or interests in building skills and competencies in these and if you meet all the criteria required for this program.
Qualifications
Minimum of Second-Class Lower Degree in any course from an accredited institution
Minimum of five credits (Mathematics and English Language inclusive) in SSCE, GCE or NECO
10.) Manager, Relationship, Agribusiness (South West)
Job Title: Manager, Relationship, Agribusiness (South West)
Location: Osun
Employment Type: Full-time
Job Description
To develop the Agribusiness value proposition for Business and Commercial Banking offering covering the full agriculture value chain (i.e. primary and secondary agriculture); and own the Agribusiness sector balance sheet and income statement.
To lead Agricultural business transformation through Agribusiness initiatives in order to meet the regulatory requirements, specifically where it concerns Central Bank of Nigeria intervention funds.
Qualifications
Minimum of First Degree in any field of study, however Agriculture or Agricultural Economics will be an added advantage.
Member of Agricultural Association or Nigeria Institute of Management or CIBN or Farm Management Association, etc, is an added advantage.
7-10 years Commercial Banking experience with minimum of 5-7 years in AgriBusiness.
MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are recruiting to fill the following positions below:
1.) Senior Manager – Digital Marketing 2.) Senior Architect – Billing, Charging and VAS 3.) Manager – Master Brand 4.) Account Partner – Public Sector.Enterprise Business 5.) Manager – EB Sales Large and Medium Enterprise SouthSouth, Enterprise Business 6.) Partner – Client Success LE and Public LSW, Enterprise Business 7.) Manager – Project, Network 8.) Officer – Outbound and Support Desk, Customer Services 9.) Analyst – CVM Operations, Marketing 10.) Manager – CRM, Bayobab 11.) Analyst – Service Integration, Customer Relations
See job details and how to apply below.
1.) Senior Manager – Digital Marketing
Job Title: Senior Manager – Digital Marketing
Job Identification: 3931 Location: Ikoyi,Lagos
Mission
To drive MTN’s Digital strategy and execution across all digital channels and touchpoints. This includes but is not limited to digital media, digital advertising, content strategy, corporate identity and advertising, social media, and Group digital properties.
To conceptualize, execute and manage all digital media communication campaigns for the MTN Brand, in line with the overall marketing strategy and other divisional initiatives.
Implement a robust digital marketing acquisition vision and optimize all digital platforms’ financial and operational performance by inspiring a team of onsite, Social Media, Content, Paid media/SEO and Analytics/ CRO leads.
Description
Develop MTN’s Digital strategy and execution across all digital channels and touchpoints. This includes but is not limited to digital media, digital advertising, content strategy, corporate identity and advertising, social media, and all MTN Group digital properties.
Conceptualize and execute all digital media communication campaigns for the MTN Brand, in line with the overall marketing strategy and other divisional initiatives.
Drive customer acquisition, leads, and revenue generation across designated digital channels /platforms
Lead the development of content strategy and innovative social media engagement initiatives to drive brand differentiation and affinity
Use of data analytics for campaign optimization, tracking, and predictive learnings for future proposition development and social engagements
Proficiency in the use of Martech and Digital Marketing tools like Google Analytics, Mix Panel, Apps flyer, Metabase, Data studio, MailChimp for real-time performance tracking, revenue generation, and the development of competitive strategies
Ensure adherence to legal, compliance, and communication policies to forestall breaches and reputational backlash on the MTN brand
Lead the maintenance, management and performance of the MTN website www.mtn.ng and all associated websites
Improve the design, usability, content, and conversion points of the company’s website to meet relevant KPIs
Lead and manage in-house creative development to ensure faster route-to-market
Monitor projects and ensure they are delivered to budget and on time
Define new digital products and requirements based on the technological roadmap & business strategy of MTN Nigeria working with key business stakeholders
Analyze and interpret user journey stats in order to improve customer experience
Lead team to prioritize and sign off on all projects based on strategic importance; resource availability etc.
Determine and track man-hour requirements
Work closely with Information systems on website functionality and proper change request processes
Monitor and evaluate relevant media agencies to deliver on strategy, creativity, and output.
Lead the digital marketing team in establishing a strong cross-departmental relationship with other Lines of Businesses (LOBs), Legal, etc.
Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.
Education
First Degree in Marketing, Social Sciences etc.
A master’s Degree or post-graduate diploma in Marketing, Digital Marketing, Business Administration or a related discipline
APCON Certification
Relevant certification in Digital Marketing
Fluent in English
Experience:
Experience: 9 – 17 years’ experience which includes:
8+ years of experience in Marketing, Digital marketing, APCON certification
4+ years experience in a leadership role driving large-scale digital media strategy
Experience in managing agency relationships and in, planning and buying display media, building campaigns, implementing bidding strategies
Expert knowledge of Digital analytics, Funnel optimization, lead generation, customer acquisition and revenue generation on digital platforms
Proficiency in campaign development, A/B testing, media buying and channeling, UX, SEO & campaign optimization
Proficiency in the use of Digital Marketing tools like, Google analytics, Mix Panel, Apps flyer, Metabase, Data studio, MailChimp etc.
Campaigns and deriving customer insights a major plus
Exceptional troubleshooting skills and should thrive in high expectation scenarios with many stakeholders
Exceptional communicator who inspires the team and can engage C-level audience on relevant topics in a time-efficient manner
Strong communication and writing skills
Interpersonal skills
Strategic Marketing Management Skills
Project Management Skills.
Application Closing Date
22nd March, 2024; 10:59 PM
Job Title: Senior Architect – Billing, Charging and VAS
Job Identification: 3607 Location: Ikoyi,Lagos
Mission
Create an architecture vision and blueprint for Business Support Systems (BSS) and Value-Added Services (VAS) across the technology value chain and ensure alignment with MTN group standards and framework covering OSS and BSS system deployment and integration and associated applications and infrastructure across the value chain.
Responsible for the overall design of the application and mapping client business requirements to systems and technical requirements; ensuring sound architectural principles are consistently enforced; ensuring development standards are in place and adhered to; preparing architecture documents, artifacts, and presentations; and responsible for developing system architecture, roadmaps, scopes, and defining key capabilities and other non-functional requirements.
Description
Evaluate developments in architecture in the local and international business environment and recommend value-adding improvements to MTNN’s VAS architecture roadmap.
Leads the improvement in the utilization of current Enterprise VAS “Portfolio” capabilities
Lead the coordination of the evolution of existing BSS and VAS platforms to support enterprise strategy, avoid platform/capabilities duplication, and ensure optimal asset utilization (hence, avoid asset wastage).
Provide strategic context for system evolution in response to the constantly changing business environment.
Develop a change strategy with respect to BSS and VAS systems.
Defines standards and guidelines for systems/solutions procurement or deployment for BSS and VAS/IN platforms.
Defines value chain, and enterprise capabilities as it relates to BSS and VAS/IN platforms/applications & services.
Determines overall modeling standards, guidelines, best practices, modeling techniques (TOGAF 9), and other industry frameworks.
Ensures architectural validity (completeness) and compliance with the MTN Group Enterprise Architecture Framework and Principles.
Develops and documents appropriate architecture activities, reports, etc. per functional area.
Define BSS and VAS/IN applications architecture and design.
Design the architectural landscape to accomplish cross-system objectives and advantageous trade-offs across the ecosystem.
Ensure the alignment of enterprise architecture with the business strategy throughout the cycle of innovation, planning, and delivery.
Develop the architecture (current state, transition state, and future state) considering the logical grouping of activities.
Document the concept models and describe the interfaces and functions of the architectural elements.
Develop solution sets and case studies as a body of knowledge and reference point for reuse and fast delivery.
Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Education
First Degree in Computer Science, Engineering, or its equivalent
Possession of a postgraduate degree in related disciplines such as IT or engineering will be an advantage.
Fluent in English
Experience:
6 -13 years’ experience, which includes:
A minimum of 3 years’ experience in an area of specialization, with experience in supervising or managing others
Experience working in a medium- to large organization
Experience in Enterprise Architecture (Business, Applications, VAS/IN)
Experience in integrating applications and technology in a complex environment.
Practicable Telco 2.0 experience
Experience in Service Delivery Platforms, BSS, and VAS/IN Implementation and Solution Delivery
In-depth experience in architecture governance and standards, business capability and value chain analysis, and application portfolio management (APM)
Good experience in IT architecture and underlying frameworks such as TOGAF and SOA, including the development and ensuring adherence to architecture principles and standards
Possess the experience of translating business requirements into systems, scope, solutions, and architecture definitions.
Good working knowledge of eTOM, TOGAF, Value Added services applications, prepaid management systems, Customer Management & Billing, Service Delivery platforms, and SOA.
Good working knowledge of NPV, IRR, ROI, and TCO
Deep knowledge of service delivery platforms or telco service development, particularly mobile data, and converged services
Deep knowledge of industry standards and trends related to service delivery platforms, value-added services, and intelligent network systems
Good knowledge of Agile delivery methodologies
Application Closing Date
26th March, 2024; 10:59 PM
Job Identification: 3094 Location: Ikoyi, Lagos
Job Schedule: Full time
Division: Marketing
Job Category: MTN Level 3
Reports To: Senior Manager Brand Management
Description
Develop and execute campaigns that drive brand preference and product adoption for MTN’s VAS/MFS and promotions.
Manage the strategic framework for the development of VAS, MFS, and Promotional campaigns.
Develop rollout plans and a route-to-market strategy for all promotional campaigns.
Develop, execute, and manage brand equity and affinity-growing projects that deliver on volume and value, working with VAS and Proposition managers.
Conceptualize consumer acquisition and usage increment promotions in conjunction with VAS managers to drive revenue and brand affinity.
Leverage MTNF initiatives to enhance brand equity (develop a cause marketing advertising campaign with Corporate Services) through digital-related activities.
Provide Brand support to other functions like HR, Network Group, IS, and CR.
Supervise and manage all relevant advertising agencies.
Manage the production of advertising creative materials, e.g., Outdoor, TV, press, and radio.
To develop communication messages that will position MTN as the network of choice in the minds of individual customers and business entities, thereby achieving mental leadership in the adoption of products, services, and solutions.
Strategic Management of all VAS proposition initiatives, National consumer promotions, and MFS initiatives to stimulate adoption amongst customers and business communities.
Ensure prominent visibility of VAS promotions and MFS campaigns across the country, using both traditional and digital mediums of advertising.
Manage the documentation and coordination of the creative agency. Documentation will include, but not be limited to, raising contracts, processing payments, resolving any issues, etc.
Ensure compliance with the MTN brand CI rules across all branding materials, including POS materials, merchandising materials, etc.
Ensure VAS, MFS, and National Consumer promotion campaigns are deployed effectively to deliver set business objectives to the brand.
Formulating marketing communication strategies that contribute to effective brand building and product or service adoption
Coordinate all Advertising and communication deployment for VAS, MFS, and promotions.
Monitor key market indices as they affect brand preference, affinity, equity, revenue, and market share.
Requirements
Educational Qualification:
Tertiary qualification in Marketing, Economics, or any other Social Science
An MBA will be an additional advantage
A professional qualification from CIM or any other marketing related professional body
Member of NIM (Nigerian Institute of Marketing)
Fluent in English
Experience:
6–13 years’ experience, which includes:
Minimum of 3 years’ experience in an area of specialization, with experience in supervising or managing others
Experience working in a medium- to large organization
Experience in brand management in a marketing department or advertising
Experience in Brand strategy, Positioning, and Communication strategy with broad knowledge of brand management
Excellent Marketing communication skills, especially in the development of communication messages.
Experience in stakeholder management and engagement
Experience in the FMCG or telecommunications markets
Eligible Females and People with Disabilities are encouraged to apply.
MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.
4.) Account Partner – Public Sector.Enterprise Business
Job Title: Account Partner – Public Sector.Enterprise Business NG
Job Identification: 4148 Location: Maitama, Abuja
Job Schedule: Full time
Job Category: MTN Level 2
Requirements
Interested candidates should possess a Bachelor’s Degree
Eligible Females and People with Disabilities are encouraged to apply.
MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.
5.) Manager – EB Sales Large and Medium Enterprise SouthSouth, Enterprise Business
Job Title: Manager – EB Sales Large and Medium Enterprise SouthSouth, Enterprise Business
Job Identification: 4147 Location: Rivers
Job Schedule: Full time
Division: Enterprise Business
Job Category: MTN Level 3
Reports To: Senior Manager – Enterprise Business Sales East
Mission
To develop and drive the Regional Enterprise Business to include SME, corporate, and public sector sales strategies in the regions to ensure return on investment, profitability, and customer satisfaction.
Description
Implement standard sales strategies developed by EB Senior Manager Regional Sales, ensuring that they are tailored to the needs of the region or sales campaign.
Review market and internal conditions, develop a sales strategy that grows MTN Business revenue streams, exceeds individual targets and objectives, and assists the department in planning and developing budgets for the upcoming year.
Integrate quality management procedures into all business processes within the regional sales function and their effective deployment on a day-to-day basis.
Ensure cost-effective management and sales campaigns for all Enterprise Business accounts in the regions in the following areas:
Key Performance Indicators (KPI) and Objective Setting
Target allocation and assignment
Account assignment
Account management
Contact and sales campaign strategy
Account Development Plans (ADP)
Customer satisfaction
Coaching of Account Partners
Effective resource allocation for regional coverage
Use appropriate performance metrics and Customer Relationship Management (CRM) to routinely monitor progress against targets, taking appropriate managerial action to ensure all sales targets and KPI’s are met or exceeded.
Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Requirements
Educational Qualification:
First Degree in any related discipline
A master’s degree in business administration will be an added advantage.
Fluent in English
Experience:
6–13 years’ experience, which includes:
A minimum of 3 years’ experience in an area of specialization, with experience in supervising or managing others
Experience working in a medium- to large-sized organization.
Experience in the enterprise market and sales management in the telecommunications industry
Experience in developing key accounts as well as sourcing new business opportunities.
Knowledge of the functions and operations of the telecommunications industry.
Eligible Females and People with Disabilities are encouraged to apply.
MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.
6.) Partner – Client Success LE and Public LSW, Enterprise Business
Job Title: Partner – Client Success LE and Public LSW, Enterprise Business
Job Identification: 4126 Location: Victoria Island, Lagos
Job Schedule: Full time
Division: Fixed Broadband
Job Category: MTN Level 2
Reports To: Manager – Customer Management Broadband LSW
Mission
Identify and assess customer needs to achieve customer satisfaction.
Provide a higher level of quality customer support to all Fixed Broadband (FBB) customers.
Effective use of customer management systems and practices.
Description
Analysis of customer requests for prompt resolution
Ensure end-to-end account management for broadband customers.
Review new and existing customer service contracts to identify and escalate clauses with a negative impact on customer support and relationship management.
Implement new initiatives to simplify customers’ journeys across all digital channels and regularly review FAQs to address customers’ needs.
Pro-active analysis of all support systems (charging, CLM, DCLM, etc.) as well as broadband products with a view to identifying customer pain points and resolving issues before escalation
Liaise with support teams (within and outside Fixed Broadband) to resolve any customer-identified issue.
Achieve at least an 80% score in FBB NPS internal surveys.
Work with product, UAT, and support teams to validate new products, new systems, and upgrades.
Ensure resolution of all service provisioning and sales support PPPs items.
Ensure end-to-end account management for broadband customers.
Educating customers about available broadband plans, features, and promotions and assisting them in selecting the most suitable options based on their needs.
Requirements
Educational Qualifications:
A First Degree or equivalent in Social Science, Business Management Accountancy, or a related discipline Course
Fluent in English
Experience:
3–7 years’ experience in an area of specialization, with experience working with others
Experience working in a multinational organization.
Experience in a customer service role in the telecommunications industry.
Practical experience in the use of CRM software, helpdesk software, Salesforce software, and customer management tools.
Advanced proficiency in the use of Microsoft Excel spreadsheets and MS Word
Professional certification in customer service and relationships will be an added advantage.
Eligible Females and People with Disabilities are encouraged to apply.
MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.
7.) Manager – Project, Network
Job Title: Manager – Project, Network
Job Identification: 4121 Location: Ikoyi, Lagos
Job Schedule: Full time
Division: Network
Job Category: MTN Level 2
Reports To: Senior Manager – Radio Access Implementation
Mission
Manage Radio Access Radio Projects.
Description
Compile, approve and manage assigned budget for the project, ensuring projects are completed on time within budget and to specifications.
Work with stakeholders and the project team to develop cost effective and value-adding solutions on each project.
Plan resources for assigned projects, defining responsibilities and scope of work for each team member.
Conduct a post-implementation review and documentation and follow up on outstanding items.
Manage documentation process, ensuring completeness and easy referral to project documents.
Compile risk and issue matrices, assisting with analysis process, and resolve issues escalated by internal customers.
Ensure timely collation and alignment of reports with the Project Support office on all special Radio projects for Business reporting
Manage the requirement gathering for the end-to-end deployment of all Special-Radio-Requests to ensure quality delivery.
Requirements
Educational Qualifications:
First Degree in Elect/Elect, Computer Sc./Engineering or Project Management
Formal Project Management certification or training would be an advantage.
Fluent in English
Experience:
6 – 13 years’ experience, which includes:
Experience working in a medium organization.
Experience in a Radio and Microwave Projects delivery
Experience in operations or planning background in Telecommunications.
Eligible Females and People with Disabilities are encouraged to apply.
MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.
8.) Officer – Outbound and Support Desk, Customer Services
Job Title: Officer – Outbound and Support Desk, Customer Services
Job Identification: 4082 Location: Ikoyi, Lagos
Job Schedule: Full time
Division: Customer Relations
Job Category: MTN Level 2
Reports To: Manager, Outbound & Support Desk
Mission
Contribute to the sustenance of the MTN brand by providing high quality customer care to all MTN’s customers through assigned media within designated location.
Description
Anticipate and identify customers’ needs and dissatisfaction for proactive customer engagement.
Actively engage in cross selling/up selling to increase the net present value of customer.
Participate in and execute actions that affect the NPS of customers in the churn bucket.
Resolve complex issues that have results in a customer disconnection through negotiation while working within MTN policies and procedures.
Liaise with the relevant teams on SIM Swap and SIM Registration Eyeballing for accurate Reporting in a timely manner using the enterprise PowerBI platform.
Carry out data analytics, cost modelling and predictive projections of related business records on eyeballing
Build relationships with customers to overcome churn and increase retention.
Identify process, procedure and workflow improvements and to assist in their implementation.
Identify gaps through Voice of Customer and engage the relevant support team in ensuring closure and service improvement.
Collect, organize and analyze data to assist in the decision-making of the Consumer Operations Support department along with other operational departments of the business.
Carry out Segmentation and analysis of nursery customer base to gain insights on potential implications on retention and acquisition.
Convert at risk customers to promoters and ensure good NPS.
Ensure growth in the net value of assigned customers across multiple segments
Ensure revenue retention through life cycle management of an assigned portfolio of commercial accounts.
Collaborate with external stakeholders in relation to SIM Reg and Mobile Number portability activities.
Provide regular status and updates on all retention marketing programs/campaigns and present business cases, program strategy and results to executive leadership team on a regular basis.
Requirements
Educational Qualification:
First Degree in any relevant discipline
Fluent in English
Experience:
3 – 7 years’ experience including:
Experience working in a medium-sized organization
Experience in a call center (Prepaid/Postpaid) environment (Customer Care Representative (Retention & Churn)
Eligible Females and People with Disabilities are encouraged to apply.
MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.
9.) Analyst – CVM Operations, Marketing
Job Title: Analyst – CVM Operations, Marketing
Job Identification: 4054 Location: Ikoyi, Lagos
Job Schedule: Full time
Division: Marketing
Job Category: MTN Level 2
Reports To: Manager, CVM Operations
Mission
Identifies, develops, and maintains the suite of technological tools, through which all customer contacts are initiated and managed, required for the successful execution of CVM strategy.
End to End Campaign operation from definition, configuration, testing, and managing the delivery of customer life cycle programs and activities developed by the CVM team and segment owners; project management support; and customer support for new campaigns and promotions
Manage the relationship with and define the CVM activities, customer experience, and processes that are executed through different channels to ensure that all CVM governance processes and principles are implemented and strictly adhered to.
Description
Collect, analyze, interpret, and summarize data in preparation for the generation of campaign implementation reports and provide intelligence that supports decision-making.
Utilize specified models to analyze and interpret research data, as appropriate to the individual position.
Extract qualifying data, based on defined campaigns and according to the approved campaign road map.
Provide support to campaign analytics and commercial teams as required.
Contribute and participate in campaign idea generation meetings and cross-functional Customer Lifecycle Management meetings as required.
Ensure that all channels and the Campaign Management System are properly managed and utilized for CVM campaign communication.
Implement simple, efficient, and quick to launch CVM campaigns and promotions through advanced knowledge of the Intelligent Network and VAS network platforms.
Project manage CVM campaign development to ensure they are launched within specified timelines.
Design, facilitate, and conduct customer surveys and produce value-adding reports for informed decision-making.
Requirements
Educational Qualifications:
First Degree in Mathematics, Computer Science, Engineering or other related Marketing or Social Science discipline
Fluent in English
Experience:
3–7 years’ experience, which includes:
Campaign Development
Product Development
Project Management experience
Excellent working knowledge of data mining and analysis using SQL, problem solving, reporting, and presentation
A good understanding of data manipulation and interrogation techniques
An overview of the features and inter-workings of charging systems
Eligible Females and People with Disabilities are encouraged to apply.
MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.
10.) Manager – CRM, Bayobab
Job Title: Manager – CRM, Bayobab
Job Identification: 4012 Location: Nigeria
Job Schedule: Full time
Job Category: MTN Level 3
Mission / Core Purpose of the Job
The CRM Manager will form a part of a highly skilled group of commercial, technical and management experts who are responsible for wholesaling and leveraging Bayobab global fixed / mobile connectivity infrastructure, within the MTN Group and developing the external business for 3rd party carrier providers.
The role will overview the CRM Management needs of Bayobab. The Manager will cater to internal customers (MTN Group OpCos) and external customers (3rd parties, e.g. global carriers, ISPs, MNOs and digital players) when it comes to the fulfilment of orders.
The role will develop and define initiatives to assist in strategic positioning of connectivity services to maximise revenues from MTN Group’s fixed / mobile network capacity and connectivity, as well as other assets (e.g. satellite).
The Manager will lead Bayobab CRM platform, the main tool for the following teams: sales, pre-sales, commercial, provisioning. Legal & Finance teams also support the sales activities.
Key Performance Areas
Core, essential responsibilities / outputs of the position (KPA’s)
The Manager: CRM and Digital will be accountable for the following:
Assist the Sales Teams to drive the global wholesale business to capture incremental revenue both internally (from OpCos) and externally (from 3rd party customers)
Manage the customer relationship throughout the sales lifecycle while adhering to the wholesale strategic guidelines to sell fixed infrastructure for global 3rd party customers, such as digital players and global carriers
Ensure on-time implementation and delivery of systems around the CRM platform and customer corridor (call-to-cash processes)
Measure full customer satisfaction over the wholesale sales/delivery process
Tailor and customize the pipeline tool/CRM to effectively manage and report on opportunities from inception to delivery and implementation
Responsible for CRM plan & road map
Develop a connected internal data source to provide a user-friendly reporting system with visual reporting and can present activities in progress
Enrich internal data with external data sources
Ensure digital tools are flexible, future-proof and developed based on the Bayobab operating model and processes
Simplify, improve and reduce time to market (cash-to-call)
Ensure automation with external parties (when necessary)
Act as CRM Evangelist within Bayobab (with ambassadors) to engage colleagues with CRM best practices (e.g. capturing all customer interactions)
Work on business cases for both internal and external sales forecasts to assist in forecasting revenues and demand for Bayobab services
Grow product demand via innovative combination of GTM strategies, pricing, financing and services
Manage performance of the wholesale activities and provide it as input to consolidated reports
Job Requirements (Education, Experience and Competencies)
Educational Qualification:
Minimum 4 Year Academic Degree in (Business Administration, Commerce or Marketing/Engineering)
English, French and Arabic (as advantage)
Experience:
3+ years’ experience in CRM combing strong business and digital solution skills within the telecommunication space, preferably in the wholesale/ enterprise / and carrier environment
Salesforce and/or Siebel projects implementation is essential
Project Management & Agile Scrum skills
Fixed connectivity and submarine cable business experience (desired)
Competencies:
Understanding of the fixed connectivity infrastructure wholesale landscape with a focus on emerging markets
Good understanding of internal processes to manage fulfilment of orders effectively
Strong networking skills to build Bayobab professional relationships
Effective oral and written communication skills
Strong analytical, organisational and planning skills to execute commercial reports
Eligible Females and People with Disabilities are encouraged to apply.
MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.
11.) Analyst – Service Integration, Customer Relations
Job Title: Analyst – Service Integration, Customer Relations
Job Identification: 3992 Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Division: Customer Relations
Reports To: Manager Service Integration & Special Projects
Description
Provide data and analysis to support the business planning process by management.
Ensure generation of relevant report (daily, weekly and monthly across all retail channels for management decision making purposes.
Audit and review of data to ensure data integrity and adherence to data governance policies.
Provide intelligence to support business planning
Establish logistics of delivery schedules, monitor/supervise progress and contact clients, vendors and suppliers to resolve problems
Maintain brand alignment in rendering sales and services in service center environment.
Collaborate with relevant departments’ e.g. Marketing in deploying promos.
Analyze and report customer impacting trends, including Competitive Intelligence to guide management decisions
Co-ordinate document vetting activities and ensure the completeness and accuracy of all documents and information.
Develop key account management tactics in line with the organization’s value proposition.
Participate in developing and improving project management capability, standards, methods, processes that will improve performance and efficiency of the unit.
Create, maintain and deliver high quality process documentation and process re-engineering.
Ensure proper design, implementation and availability of technical support for user systems within assigned division/ department.
Co-ordinate activities of Franchise outlets as regards service delivery and ensure optimum stock levels and sales in the outlets.
Provide feedback on consumer usage and perceptions of MTNN product and services for product evaluation & business development.
Oversee technical activities and associated administrative duties in the franchise outlets.
Co-ordinate document vetting activities and ensure the completeness and accuracy of all documents and information.
Develop compelling business case, problem statement and project charter for management consideration and implementation across MTN Walk-in touch points
Analysis and Reporting of Fortnightly regional performance using Power BI tools for management decision making
Analysis and computation of commission due to all franchise outlets pan Nigeria
Analyze and report customer-impacting trends, Including Competitive Intelligence, data mining using customers behavioral and spend patterns
Maintain brand alignment in rendering sales and services in service Centre environment.
Implementation of service initiatives in Franchise Outlets and facilitate prompt and complete dissemination of relevant information to the franchise outlets.
Requirements
Educational Qualification:
First Degree in any relevant discipline
Fluent in English
Experience:
3 – 7 years’ experience which includes:
Experience working in a medium-sized organization
Experience in Change Management
Experience in Business planning and analysis
Experience in Project Management
Proficient use of MS Office Suite – Excel, PowerPoint
Eligible Females and People with Disabilities are encouraged to apply.
MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.
Tempkers is a tech-outsourcing and freelance community that takes a human centered design thinking approach to bring employers and skilled workers together.
We are recruiting to fill the following positions below:
1.) Driver 2.) Sales Representative (Female) 3.) Brand Educationist (Female) 4.) Front Desk Representative (Female) 5.) Accountant (Female) 6.) Social Media Manager (Male)
Use navigation applications to determine the best route.
Ensure that the vehicle is always fueled and ready for use.
Arrange for vehicle repairs as needed.
Requirements
Interested candidates should possess an SSCE / FSLC qualification with 1 – 2 years work experience.
Should have proven driving experience
Should be available to work Monday to Saturday, 8am to 5pm
Should be familiar with Abuja routes
Should have a valid drivers license.
Proximity to Garki Area 2 is an added advantage.
Salary
N50,000 monthly.
Application Closing Date
29th March, 2024.
Method of Application
Interested and qualified candidates should send a copy of their CV to: applications@tempkers.com using “Driver” as the subject of the mail.
Our client is in need of a Sales Representative (Female) to facilitate operations in a retail Beauty store. As a Sales representative, you will be responsible for retail operations in our clients store, which includes meeting the store retail goal and service targets to its esteemed customers.
Job Description
Selling products and meeting customer needs while obtaining orders from existing or potential sales outlets.
Ensure that the customer is satisfied and adequately taken care of while making a purchase.
Be in charge of sales onlinefrom website and Instagram.
Create an enjoyable customer experience that exceeds customary standards and service levels.
Traveling to other store locations if need to be to pick up retail inventory from other store locations.
Liaise with any relevant authority to ensure smooth retail operations in the store
Meet and exceed sales targets of the store per time.
Ensure customer satisfaction and consistent sales conversion.
Request for inventory for products out of stock.
Requirements
Interested candidates should possess a Bachelor’s Degree, HND or OND in relevant fields.
At least 1 year of experience in sales or marketing.
Should be available to work monday to Saturday
Experience working in a retail store.
Strong sales acumen
Candidate should possess strong leadership skills
Good interpersonal and communication skills
Salary
N65,000 – N70,000 monthly.
Application Closing Date
25th March, 2024.
Method of Application
Interested and qualified candidates should send their CV to: applications@tempkers.com using “Sales Representative (Female)” as the subject of the mail.
Note: Female candidates will be given higher priority for gender balance.
Holding weekly trainings with all new staff, three times a week (Nigerian and international store outlets).
Conducting prompt weekly/periodic training and revisions with all existing staff.
Conducting monthly tests (bi-monthly) for all retail team members, including those in local and international stores and outlets.
Aligning in-house sales representatives to generate better sales using various sales techniques and conversion skills.
Motivating sales representatives to promote alternative products when “products that sell themselves” are not available.
Conducting prompt and thorough on-the-job etiquette coaching for online sales representatives.
Enhancing overall brand awareness among all staff regarding new and existing catalogs of the company’s merchandise.
Requirements
Bachelor’s Degree in Marketing, Education, or a related field.
3-5 years of experience in training.
Strong written and verbal communication skills.
Excellent presentation and public speaking skills.
Creative thinker with a passion for education, training and learning.
Ability to work independently and as part of a team.
Strong organizational and project management skills.
Proficient in Microsoft Office and other relevant software.
Application Closing Date
26th March, 2024.
Method of Application
Interested and qualified candidates should send their CV to: applications@tempkers.com using “Brand Educationist” as the subject of the mail.
4.) Front Desk Representative (Female)
Job Title: Front Desk Representative (Female)
Location: Lekki Phase I, Lagos
Employment Type: Full-time
Responsibilities
Greet and welcome clients and visitors with a positive and friendly attitude.
Answer phone calls and respond to emails in a timely and professional manner.
Schedule and manage appointments and meetings for staff.
Maintain a tidy and organized front desk and reception area.
Assist with administrative tasks such as filing, data entry, and photocopying.
Follow office policies and procedures to ensure efficient and effective operations.
Attend to clients’ needs and inquiries and escalate issues to relevant departments when necessary.
Maintain accurate and up-to-date records of clients and visitors.
Requirements
At least 1 year experience in customer service & office management
MS Office proficiency
Should be available to work Monday to Saturday, 9am to 6:30pm
Ability to use POS system & other accounting software
Top Notch Marketing skills
Customer Relationship & Management
Conflict Resolution Skills
Ability to multi-task effectively
Friendliness and great Interpersonal Skills
Adequate knowledge of our products and services
Proxmity to Lekki Phase I, Lagos and it environs will be an added advantage.
Application Closing Date
26th March, 2024.
How to Apply
Interested and qualified candidates should send their CV to: applications@tempkers.com using “Front Desk Representative” as the subject of the mail.
Note: Only Female candidates are encouraged to apply for Gender Balance.
Prepare and analyze financial reports for the company.
Maintain accurate and up-to-date financial records.
Manage accounts payable and accounts receivable.
Perform bank reconciliations and ensure accuracy of financial statements.
Prepare journal entries and ensure compliance with accounting standards.
Assist with budgeting and forecasting processes.
Conduct financial analysis and provide recommendations to management.
Prepare tax returns and ensure compliance with tax regulations.
Liaise with auditors and other external stakeholders as required.
Requirements
Bachelor’s Degree in Accounting or related field.
2 – 5 years of experience in accounting or a related field.
Strong analytical and problem-solving skills.
Excellent attention to detail and organizational skills.
Proficient in accounting software, such as QuickBooks or Xero.
Ability to work independently and as part of a team.
Excellent communication and interpersonal skills.
Application Closing Date
19th March, 2024.
Method of Application
Interested and qualified candidates should send their CV to: vacancy@tempkers.com using “Accountant (Female)” as the subject of the mail.
Note: Only female Candidates are encouraged to apply for gender balance.
Collaborate with marketing team to implement social media campaigns
Requirements
Interested candidates should possess an HND / Bachelor’s Degree
Must have 1-2 relevant experience
Available to work Mon-Sat
Proximity to lekki phase1.
Salary
N70,000 – N100,000 / Month.
Application Closing Date
19th March, 2024.
How to Apply
Interested and qualified candidates should send their CV to: applications@tempkers.com using “Social Media Manager (Male)” as the subject of the mail.
Dangote Group is one of Nigeria’s most diversified business conglomerates with a hard – earned reputation for excellent business practices and products’ quality with its operational headquarters in the bustling metropolis of Lagos, Nigeria in West Africa.
We are recruiting to fill the following positions below:
1.) Talent Acquisition Manager 2.) Help Desk Officer 3.) Asset Officer 4.) Biometrics / Control Officer 5.) Project Officer 6.) Head, Projects and Infrastructural Maintenance 7.) Fleet Workshop Manager 8.) Internal Control Officer 9.) Operations Analyst 10.) Supply Chain Operations Analyst 11.) Senior Account Officer, Inventory 12.) Regional Head Internal Audit, West and Central Africa 13.) Regional Head, Internal Audit, Eastern & Southern Africa 14.) Group Chief HSSE Officer, DCP
See job details and how to apply below.
1.) Talent Acquisition Manager
Job Title: Talent Acquisition Manager
Location: Kogi
Employment Type: Full-time
Job Description
We are currently seeking a highly motivated and experienced Talent Acquisition Manager to join our HR team.
With our commitment to excellence and continuous growth, the Talent Acquisition Manager will lead and manage our recruitment efforts to attract and select top talent for our organization.
Key Responsibilities
Develop and implement talent acquisition strategies and plans aligned with business goals and objectives.
Source and attract talented candidates through various channels, including online job portals, social media, and professional networks.
Conduct interviews, assess candidate qualifications, and make recommendations for hiring decisions.
Collaborate with hiring managers to understand their talent needs and provide guidance on best practices for recruitment and selection.
Manage and build relationships with external partners, such as recruitment agencies and job boards.
Ensure a positive candidate experience throughout the recruitment process.
Stay updated on industry trends and best practices in talent acquisition to enhance recruitment strategies.
Monitor and analyze recruitment metrics to measure the effectiveness of talent acquisition efforts.
Requirements
Education and Experience:
Bachelor’s Degree in Human Resources or a related field.
Minimum of 18 years proven experience as a Talent Acquisition Manager or similar role.
Skills and Qualifications:
In-depth knowledge of talent acquisition strategies and best practices.
Strong understanding of employment laws and regulations.
The Help desk officer provides technical support to truck drivers and customers in an efficient and accurate manner.
The Help Desk Officer is considered as the firm’s front liner and will solve basic operational problems and provide support for all assigned areas.
The goal is to make sure that customer value is maintained to the standards set forth by the company.
Key Duties and Responsibilities
Provide first level contact and convey resolutions to truck drivers and customers issues
Properly escalate unresolved queries to the next level of support
Track, route and redirect problems to correct resources
Update drivers’ data and produce activity reports
Follow up with drivers and customers complaints, provide feedback and see problems through to resolution
Utilize excellent customer service skills and exceed drivers and customers’ expectations
Ensure proper recording, documentation and closure
Recommended procedure modifications or improvements
Preserve and grow your knowledge of help desk procedures, products and services
Requirements
Bachelor’s Degree or HND in Humanities or Social Sciences.
At least 3 years work experience in providing customer support via telephone, email, in-person and actively handling inquiries issues.
Excellent communication skills, both verbal and written, withe the ability to explain complex information clearly and concisely. Multilingual skills (ability to communicate in Hausa language is and added advantage)
Strong problem escalation and solution skills
Empathy and patience with attention to details,
Strong time management and prioritization skills
Strong analytical, problem solving and active listening skills
Proficiency in Microsoft office suites
Skills and Behaviors:
Ability to appraise and use IT packages and electronic communication methods.
Tact, diplomacy and calmness, especially when dealing with tired drivers and disgruntled customers.
An analytic mind and good numeracy skills.
Excellent geographical knowledge.
Good people management and coordination skills.
Excellent financial acumen.
Excellent negotiation and communication skills.
Extensive knowledge of the transportation industry.
The Biometrics/Control officer is responsible for verification of drivers, trip closure, creation and approval/validation of trip.
Maintain decorum within the office environment, ensure that all office ethics are observed and also operate and work within the standard operational practice as contained in the company hand book.
Key Duties and Responsibilities
Verification of drivers on NOVA, creation and closure of trips.
Ensure that all ATCS’ uploaded on ATC management data base are issued accordingly without deviations
Ensure that all closed waybills are scanned and recorded on accounts paper for collection.
Ensure accurate report of all ATCS’ collected from logistics.
Approve and validate ATC on the ATC management data base application.
Requirements
Bachelor’s Degree or HND in Computer Science or Engineering and any related field
Master’s Degree is an added advantage
Computer Literate with excellent knowledge of MS Excel, MS Power point and MS Word
Intermediate knowledge in data analysis
Monitoring the movement of trucks and routes
Reporting of illegal activities and tampering of tracking device by erring drivers
Analysis of data to aid management in achieving daily targets
Skills and Behaviors:
Use of SAP, NOVA and ATC management data base application
Strong cognitive ability and adaptability
Comfortable with interaction within the organization and the public.
The Project Officer is responsible for maintaining crucial project documents which tracks project progress.
They file all project documents in an appropriate database or library, and ensure that all documents are accurate and have been accepted by the Project Manager.
Key Duties and Responsibilities
Collating project budgets and expenditure data
Scheduling meetings on project plans and take proper minutes of such meetings
Coordinating project activities within the organization
Collating contracts, time-sheets and reports
Drafting projects presentations and formatting documents
Supporting senior team members with administrative functions and facilitating project communications
Requirements
B.Sc or HND in Civil Engineering, Construction Management, or related fields
Minimum of 5 years experience in construction projects
Experience in overseeing the planning, design and execution of construction projects
Ability to develop and manage project budgets, schedules and resources effectively
Experience in negotiating and managing contracts with contractors, suppliers and vendors
Quality control, problem solving abilities, safety compliance and communication skills
6.) Head, Projects and Infrastructural Maintenance
Job Title: Head, Projects and Infrastructural Maintenance
Location: Kogi
Employment Type: Full-time
Job Summary
The project head oversees project officers and managers who have been assigned certain tasks to complete for a given project.
The project head manages all ongoing projects across the organization and follow up with contractors and vendors to ensure that each phase of a project proceeds and gets completed as planned.
Key Duties and Responsibilities
Oversee the activities of project officers and managers in order to ensure that required tasks can be accomplished in due time
Develops a timeline for the completion of certain milestones for a given project
Creates a budget for the completion of a particular job, and monitor expenditures in order to ensure the project cost does not exceed required budget
Recommends changes to ongoing projects in the events of unsatisfactory results
Develops an alternate course of action for completing a project if initial plan fails
Makes presentations to investors, business partners and company executives concerning different phases of a project
Reviews proposals, approves or reject them
Present progress results to stakeholders
Implement and manage changes when necessary to meet project’s deliverables
Requirements
B.Sc or HND in Civil Engineering, Mechanical Engineering or related fields. Masters Degree is an added advantage
Minimum of 15 years Experience in Project Management with at least 10 years experience in leadership role
Member for the Council for the Regulation of Engineering in Nigeria.
Professional certification in PMP and other relevant profession
Other Engineering body certificate.
Experience in negotiating and managing contracts
Proven experience in infrastructure maintenance and optimization
Strong leadership and team management skills
Excellent communication and stakeholders management abilities
Proficient in project management methodologies and tools, financial acumen with budgeting and cost control expertise
As the Internal Control Officer, you will play a critical role in contributing to the identification of control weaknesses and ensuring compliance with company policies and statutory requirements.
You will be responsible for reviewing payment documents, establishing internal processes, and evaluating internal control weaknesses to implement appropriate measures.
In addition to your core responsibilities, you will also have the opportunity to collaborate with various departments to review cash call requests, payroll reviews, and payment vouchers
Requirements
Your analytical skills and expertise in internal audit will be key to the success of this role.
We are looking for someone with a Bachelor’s Degree in Accounting or a related discipline, along with a maximum of 9 years relevant work experience. Professional qualifications such as ACA or ACCA will be an added advantage.
We are currently seeking a highly motivated and experienced Supply Chain Operations Analyst to support the Head, AGO/FUELS Management in designing, analyzing, and implementing, operations performance management on a day-to-day basis.
In this role, you will be responsible for analyzing and reporting all activities related to the Performance Management Framework of the unit and manage all communication, sensitization, and monitoring of the process to ensure its effectiveness and relevance to the unit.
Key Duties and Responsibilities
Assist in monitoring the Performance Management system to enable the team to understand the departmental goals, show how their individual and team outputs contribute to the achievement of objectives; specifically, through managing the performance cycle to ensure cross-functional alignment in line with Key Performance Indicators.
Oversee all initiatives of the unit from development through to monitoring and tracking to ensure successful execution and ultimately reporting back on results/outcomes.
Displays effective knowledge in respect of the unit on crucial projects, track, and report on progress.
Collaboration: Provide Support to all Unit leadership team to ensure that all commitments are delivered on time and in full.
Participate in the Annual Operations Planning process for the unit and draw from these the KPIs which should be aligned to the functional leadership team. Aligned KPIs should be further broken down into team KPIs and cascaded effectively.
Ensure all business processes within the unit run smoothly and efficiently, 100% of all teams are covered by the OPMS routines and procedures, all meetings abide by OPMS principles. Responsible for ensuring that action points raised from all OPMS review meetings across the unit are followed up on and closed timely to improve the unit/function performance.
Monitor the Performance Management system to enable the team to understand the departmental goals, show how their individual and team outputs contribute to the achievement of objectives; specifically, through managing the performance cycle to ensure cross-functional alignment in line with Key Performance Indicators.
Oversee all initiatives of the unit from development through to monitoring and tracking to ensure successful execution and ultimately reporting back on results/outcomes.
Displays effective knowledge in respect of the unit on crucial projects, track, and report on progress.
Collaboration: Provide Support to all Unit leadership team to ensure that all commitments are delivered on time and in full.
Requirements
Education and Work Experience:
Bachelor’s Degree / HND in Social Sciences, Humanities, Science, or related field
3 to 9 years of experience in logistics management, with a focus on product receipt and tracking.
Self-directed person with experience in designing and rapidly implementing new tools and processes who can handle numerous projects concurrently.
Excellent attention to detail and comfortably pivots into complex strategy discussions informed by data and research
Outstanding team player with the ability to work and influence people at all levels
Excellent communication, facilitation and presentation skills. An appreciation of how to communicate and embed change with a diverse audience
Exceptional project and process management skills with a demonstrated track record of delivering high-quality results in a fast-paced, complex, dynamic business environment.
Proven analytical skills including the ability to interpret numerical and written data, identify trends and provide contextual reports.
We are currently seeking a highly motivated and experienced Supply Chain Operations Analyst to support the Head, AGO/FUELS Management in designing, analyzing, and implementing, operations performance management on a day-to-day basis.
In this role, you will be responsible for analyzing and reporting all activities related to the Performance Management Framework of the unit and manage all communication, sensitization, and monitoring of the process to ensure its effectiveness and relevance to the unit.
Key Duties and Responsibilities
Assist in monitoring the Performance Management system to enable the team to understand the departmental goals, show how their individual and team outputs contribute to the achievement of objectives; specifically, through managing the performance cycle to ensure cross-functional alignment in line with Key Performance Indicators.
Oversee all initiatives of the unit from development through to monitoring and tracking to ensure successful execution and ultimately reporting back on results/outcomes.
Displays effective knowledge in respect of the unit on crucial projects, track, and report on progress.
Collaboration: Provide Support to all Unit leadership team to ensure that all commitments are delivered on time and in full.
Participate in the Annual Operations Planning process for the unit and draw from these the KPIs which should be aligned to the functional leadership team. Aligned KPIs should be further broken down into team KPIs and cascaded effectively.
Ensure all business processes within the unit run smoothly and efficiently, 100% of all teams are covered by the OPMS routines and procedures, all meetings abide by OPMS principles. Responsible for ensuring that action points raised from all OPMS review meetings across the unit are followed up on and closed timely to improve the unit/function performance.
Monitor the Performance Management system to enable the team to understand the departmental goals, show how their individual and team outputs contribute to the achievement of objectives; specifically, through managing the performance cycle to ensure cross-functional alignment in line with Key Performance Indicators.
Oversee all initiatives of the unit from development through to monitoring and tracking to ensure successful execution and ultimately reporting back on results/outcomes.
Displays effective knowledge in respect of the unit on crucial projects, track, and report on progress.
Collaboration: Provide Support to all Unit leadership team to ensure that all commitments are delivered on time and in full.
Education and Work Experience
Bachelor’s Degree / HND in Social Sciences, Humanities, Science, or related field
3 to 9 years of experience in logistics management, with a focus on product receipt and tracking.
Self-directed person with experience in designing and rapidly implementing new tools and processes who can handle numerous projects concurrently.
Excellent attention to detail and comfortably pivots into complex strategy discussions informed by data and research
Outstanding team player with the ability to work and influence people at all levels
Excellent communication, facilitation and presentation skills. An appreciation of how to communicate and embed change with a diverse audience
Exceptional project and process management skills with a demonstrated track record of delivering high-quality results in a fast-paced, complex, dynamic business environment.
Proven analytical skills including the ability to interpret numerical and written data, identify trends and provide contextual reports.
We are looking for an experienced Senior Account Officer, Inventory to oversee all inventory transactions and assure the completeness and accuracy of inventory costs.
Key Duties and Responsibilities
Organize and coordinate periodic physical inventory counts and cycle counts in line with DCP’s inventory management policies and highlight variances.
Carry out valuation of stock after each count and identify obsolete or disused stock for disposal and write-off.
Revalue inventory at the new approved standard rates on a periodic basis.
Maintain the general ledger for DCP’s inventory.
Perform period closing and related activities for reconciliation of inventory to general ledger.
Requirements
Education and Work Experience:
Bachelor’s Degree or its equivalent in Accounting or related discipline.
Professional certification from a recognized body (e.g. ICAN, ACCA) will be an added advantage.
9 – 12 years of relevant work experience.
Skills and Competencies:
Good understanding of trends, challenges, opportunities, regulations and legislations relating to the cement manufacturing industry.
Advanced accounting knowledge, including experience with International Financial Reporting Standards (IFRS).
Working knowledge and demonstrated experience in the use of accounting packages and systems, including SAP.
Ability to gather, collate and analyze information/ data effectively and efficiently.
Good problem-solving skills.
Attention to detail.
Good interpersonal relationships and people management skills.
12.) Regional Head Internal Audit, West and Central Africa
Job Title: Regional Head Internal Audit, West and Central Africa
Location: Lagos
Job type: Full-Time
Description
We are seeking a highly skilled, seasoned, and results-driven Regional Head Internal Audit to become an integral part of our dynamic team at Dangote Cement.
As a Regional Head Internal Audit, you will play a key role in ensuring the effectiveness of our internal audit processes and assisting the organization in achieving its strategic objectives.
Responsibilities
Management of Country Internal Audit Departments
Supervise the Country Internal Audit Departments (CIAD) within the designated region and provide leadership and counsel to the departments.
Establish risk-based plans to set out the priorities of the CIADs, consistent with the Group’s objectives.
Establish policies and procedures to guide the internal audit activity of each country within the region.
Coordinate the internal audit activities, plans and resource requirements, including significant interim changes, to the GCIA for review and approval.
The RHIA should also communicate the impact of resource limitations of each country within the SEA region, and ensure that internal audit resources are appropriate (i.e. professional qualifications and skills), sufficient, and effectively deployed to achieve the approved plan to the GCIA.
Educational Requirements
B Sc. or HND in Accounting or any related discipline.
A master’s degree in accounting or an MBA will be an added advantage.
Professional Qualifications:
Membership of at least one of the following professional bodies is required: Certified Institute of Auditors (CIA), Institute of Chartered Accountants of Nigeria (ICAN), Association of Certified Chartered Accountants (ACCA), Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or Institute of Internal Auditors (IIA)
Possession of the following certifications is an added advantage: Certified Quality Auditor (CQA), Certified Financial Services Auditor (CFSA), International Systems Audit and Control Association (ISACA)
Practical internal audit experience at senior management level is necessary.
Strong knowledge of business processes preferably within a manufacturing company
Desired Experience:
Minimum of 21 years’ Audit work experience 3 of which must be at senior management level.
Minimum of 8 years’ experience with a top-tier Audit firm or global manufacturing company
Experience across multiple industries/markets e.g. Manufacturing, Energy, Utilities etcetera. International work experience is an added advantage.
13.) Regional Head, Internal Audit, Eastern & Southern Africa
Job Title: Regional Head, Internal Audit, Eastern & Southern Africa
Location: Lagos
Employment Type: Full-time
Job Summary
The primary responsibility of the RHIA for SEA cluster is to support the GCIA in providing independent assurance and advisory services in governance to executive management, BARCC, Statutory Audit Committee and the Board on the effectiveness of the Group’s risk management processes and the internal control systems over financial and operational processes in the SEA region.
To provide the SEA Cluster Audit Committee with independent assurance and advisory services in governance, risk and control over Financial and Operational processes across DCP in all countries within the SEA Region/Cluster.
Act as the Secretary of the SEA Cluster Audit Committee Meetings.
Participation in major Internal Audit projects – E.g. EQA Roadmap Implementation, SAP GRC, Power BI, IT Audit etc.
Job Responsibilities
Management of Country Internal Audit Departments:
Supervise the Country Internal Audit Departments (CIAD) within the designated region and provide leadership and counsel to the departments.
Establish risk-based plans to set out the priorities of the CIADs, consistent with the Group’s objectives.
Establish policies and procedures to guide the internal audit activity of each country within the region.
Coordinate the internal audit activities, plans and resource requirements, including significant interim changes, to the GCIA for review and approval.
The RHIA should also communicate the impact of resource limitations of each country within the SEA region, and ensure that internal audit resources are appropriate (i.e. professional qualifications and skills), sufficient, and effectively deployed to achieve the approved plan to the GCIA.
Requirements
Educational Qualification:
B.Sc. or HND in Accounting or any related discipline.
A Master’s Degree in Accounting or an MBA will be an added advantage.
Professional Qualification:
Membership of at least one of the following professional bodies is required: Certified Institute of Auditors (CIA), Institute of Chartered Accountants of Nigeria (ICAN), Association of Certified Chartered Accountants (ACCA), Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or Institute of Internal Auditors (IIA)
Possession of the following certifications is an added advantage: Certified Quality Auditor (CQA), Certified Financial Services Auditor (CFSA), International Systems Audit and Control Association (ISACA)
Practical internal audit experience at senior management level is necessary.
Strong knowledge of business processes preferably within a manufacturing company
Desired Experience:
Minimum of 21 years Audit work experience 3 of which must be at senior management level.
Minimum of 8 years experience with a top-tier Audit firm or global manufacturing company
Experience across multiple industries/markets e.g. Manufacturing, Energy, Utilities etcetera. International work experience is an added advantage.
We are looking for a Head, HSSE (Health, Safety, Social, Environment) to develop, implement, and continuously evaluate the efficiencies of the Dangote Cement Plc HSSE strategies, policies, projects, and programs.
As the Head of HSSE, you will be responsible for ensuring compliance with statutory HSSE laws and corporate regulations, driving safety innovation across multiple locations, and leading the HSSE Management System for the company.
Education and Work Experience
Degree in Engineering, Manufacturing Managing, Project Management, or a related field of study
Minimum of 25 years of experience in leading HSSE teams in multifaceted, high-risk organizations. 5 years must be at the Top Management Level.
Experience in the Manufacturing, Construction, or Mining Engineering industry.
NEBOSH, CSP, QEP, and other related certifications
Skills and Behaviors:
Excellent communication skills and the ability to collaborate with clients and regulatory agencies.
Strong problem-solving skills and the ability to think critically in emergencies.
Experience in leading incident investigations and recommending corrective actions.
Ability to provide leadership and direction to a team in a demanding and fast-paced environment.
Nigerian Economic Summit Group (NESG) is Nigeria’s leading private sector think-tank dedicated to achieving sustainable economic development through private sector-led initiatives. Convener of the annual Nigerian Economic Summit (NES) since 1993, as a platform for bringing together private sector leaders and senior public sector officials to discuss and dialogue on the future of the Nigerian economy.
In 1993, a group of passionate and concerned private sector leaders representing key economic sectors conceived the Nigerian Economic Summit (NES) and sustained it as a platform for bringing together private sector leaders and senior public sector officials to discuss and dialogue on the future of the Nigerian Economy. Three years later, in 1996, the Nigerian Economic Summit Group (NESG) was established and incorporated as a non-profit, non-partisan private sector organisation with a mandate to promote and champion the reform of the Nigerian economy into an open, private sector-led globally competitive economy.
We are recruiting to fill the following positions below:
1.) Customer Relationship Analyst 2.) Head of Research 3.) Member / Stakeholder Relationship Analyst
See job details and how to apply below.
1.) Customer Relationship Analyst
Job Title: Customer Relationship Analyst
Location: Lagos
Job Type: Full Time
Job Summary
As a Customer Relationship Analyst, you will play a vital role in ensuring that our customers have a positive and satisfying experience with our company.
You will be responsible for analysing customer interactions, feedback, and data to identify opportunities for improvement and drive customer loyalty.
This role requires a combination of analytical skills, communication skills, and a genuine passion for delivering exceptional customer engagement.
Key Responsibilities
Customer Data Analysis:
Analyse customer data, feedback, and behaviour to identify trends and patterns.
Use data to develop insights into customer preferences, needs, and pain points.
Collaborate with cross-functional teams to translate insights into actionable strategies.
Customer Feedback Management:
Collect, organize, and analyse customer feedback through surveys, reviews, and other channels.
Identify recurring issues and recommend improvements to enhance the customer experience.
Monitor and report on customer satisfaction metrics.
Customer Engagement and Retention:
Develop and implement strategies to engage with customers and build long-lasting relationships.
Create personalized customer experiences through targeted communication and outreach.
Identify opportunities to increase customer retention and reduce churn.
Process Improvement:
Work closely with relevant departments to streamline and optimize customer-facing processes.
Suggest and implement improvements to enhance efficiency and effectiveness.
Communication and Training:
Collaborate with customer service teams to ensure consistent communication and support.
Provide training and guidance to employees on customer-centric practices.
Reporting and Documentation:
Maintain accurate records of customer interactions and data.
Generate regular reports and presentations to communicate findings and recommendations.
Qualifications
Bachelor’s Degree in Business, Marketing, or a related field (Master’s degree is a plus).
Proven experience in customer service, data analysis, or a related role.
Strong analytical skills and proficiency in data analysis tools/software.
Excellent communication and interpersonal skills.
A customer-focused mind-set with a passion for delivering outstanding customer experiences.
Ability to work independently and collaboratively in a team environment.
Proficiency in using CRM software and Microsoft Office Suite.
Attention to detail and strong organizational skills.
Application Closing Date
10th February, 2024.
Method of Application
Interested and qualified candidates should send their Resume and a cover letter to: hr@nesgroup.org using “Customer Relationship Analyst” as the subject of the mail.
2.) Head of Research
Job Title: Head of Research
Location: Lagos
Job Type: Full Time
Reports To: Director, Research & Development
Supervise: Economists. Programme Associate, Research Officers & Analysts.
Description
The Head of Research will report directly to the Director of Research and Development. In this role, the prospective candidate will be a resourceful, innovative, and competent Senior Economist and Research Manager and provide support to the Director of Research and Development. In addition, the Head of Research will be responsible for providing extensive research, analysis, management, and interpretation of economic and statistical data to influence government policies and decisions.
The candidate will actively contribute to all initiatives (projects/programs) within the Nigerian Economic Summit Group.
Reports To: Director, Research & Development
Supervise: Economists. Programme Associate, Research Officers & Analysts.
Duties and Responsibilities
Researching, analysing, and monitoring economic developments and issues of importance to the Nigerian private sector and business community.
Provide documents that help to shape government policy on the economy, including investment and trade.
Design, prepare and manage research and policy-oriented progammes.
Prepare economic and special reports as requested by the Director of Research and Development.
Compile periodic analysis and interpretation of economic and statistical data through research on economic and development issues.
Produce relevant reports to promote a more conducive business, investment and policy environment in Nigeria.
Prepare discussion papers and memorandums on policy-oriented economic issues.
Develop proposals and concept papers, innovate projects, and present and defend the proposals to attract funding partners and donor agencies for the organisation’s projects.
Carry out other assignment(s) as may be assigned by the Director of Research and Development.
Qualifications and Job Requirements
Doctoral Degree in Economics with verifiable experience in research and publications for at least five years.
Relevant professional qualification(s) will be an added advantage.
A minimum of 12 years of cognate experience in a similar role will be preferred.
In-depth Knowledge of theoretical and practical aspects of economic research and development is required.
High-level writing and editorial capabilities. Innovative, creative, proactive and analytical.
Proficiency in using Microsoft Office such as MS Word, PowerPoint, Excel, etc.
Managerial and leadership approach to issues. Excellent analytical and reporting skills.
Ability to demonstrate strong leadership qualities where he or she shows an ability to influence Team members, engage relevant stakeholders and targets, and manage members.
Application Closing Date
10th February, 2024.
Method of Application
Interested and qualified candidates should send their Resume and a cover letter to: hr@nesgroup.org using “Head of Research Application” as the subject of the mail.
3.) Member / Stakeholder Relationship Analyst
Job Title: Member / Stakeholder Relationship Analyst
Location: Lagos
Job Type: Full Time
Job Summary
As a Stakeholder/Member Relationship Analyst, you will play a vital role in ensuring that our members and stakeholders have a positive and satisfying experience.
You will be responsible for analysing their interactions, feedback, and data tidentify opportunities for improvement and drive loyalty.
This role requires a combination of analytical skills, communication skills, and a genuine passion for delivering exceptional customer engagement.
Key Responsibilities
Member Data Analysis:
Analyse customer data, feedback, and behaviour to identify trends and patterns.
Use data to develop insights into customer preferences, needs, and pain points.
Collaborate with cross-functional teams to translate insights into actionable strategies.
Member/Stakeholder Feedback Management:
Collect, organize, and analyse customer feedback through surveys, reviews, and other channels.
Identify recurring issues and recommend improvements to enhance the customer experience.
Monitor and report on customer satisfaction metrics.
Member/Stakeholder Engagement and Retention:
Develop and implement strategies to engage with customers and build long-lasting relationships.
Create personalized customer experiences through targeted communication and outreach.
Identify opportunities to increase customer retention and reduce churn.
Process Improvement:
Work closely with relevant departments to streamline and optimize customer-facing processes.
Suggest and implement improvements to enhance efficiency and effectiveness.
Communication and Training:
Collaborate with customer service teams to ensure consistent communication and support.
Provide training and guidance to employees on customer-centric practices.
Reporting and Documentation:
Maintain accurate records of customer interactions and data.
Generate regular reports and presentations to communicate findings and recommendations.
Qualifications
Bachelor’s Degree in Business, Marketing, or a related field (Master’s degree is a plus).
Proven experience in customer service, data analysis, or a related role.
Strong analytical skills and proficiency in data analysis tools/software.
Excellent communication and interpersonal skills.
A customer-focused mind-set with a passion for delivering outstanding customer experiences.
Ability to work independently and collaboratively in a team environment.
Proficiency in using CRM software and Microsoft Office Suite.
Attention to detail and strong organizational skills.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their Resume and a Cover Letter explaining their qualifications and interest in the position to: hr@nesgroup.org using “Stakeholder / Member Relationship Analyst Application” as the subject of the mail.
Schlumberger Limited is the world’s leading provider of technology for reservoir characterization, drilling, production, and processing to the oil and gas industry. Working in more than 85 countries and employing people who represent over 140 nationalities, Schlumberger supplies the industry’s most comprehensive range of products and services, from exploration through production and integrated pore-to-pipeline solutions for hydrocarbon recovery that optimize reservoir performance.
We are recruiting to fill the following positions below:
Location: Port Harcourt, Rivers
Employment Type: Full-time
Description
The cementing or WIT CEC is responsible for designing the cement job considering the zonal isolation requirements of the well.
He is responsible for preparing the cement job program that details how the cement job will be executed follow up on the same.
After the cement job he is responsible for all post evaluation needed.
He is equally responsible for applying all Key service quality requirements applicable to the cement job.
Job Responsibilities
Capture/update customer activity for service delivery visibility in the business systems.
Capture and communicate internally significant customer intelligence.
Capture and confirm job-specific requirements.
As a member of the Account Team, identify and capture both PL & cross-PL sales leads outside existing contract terms, and contribute to the Account Plan.
Compile and review cost estimates for consolidation with the technical proposal.
Assess job risks during analysis of customer job requirements.
Participate in brief and debrief sessions with the PSD team as required to ensure that customer objectives are clearly understood.
Communicate recommendations and actions to the customer to mitigate unplanned events.
Ensure that job deliverables are accurate and delivered on time.
Facilitate customer reviews of SQ events as required.
Coordinate and conduct regular service quality meetings with the customer.
Evaluate customer feedback via customer satisfaction reports and performance reviews.
Review the quality and completeness of field tickets.
Proactively identify and resolve invoice disputes regarding product and service delivery issues.
Demonstrate knowledge and experience in performing primary and secondary cement job.
Demonstrate an understanding of different additive categories and mechanism of action in cement slurries
Is responsible for planning all job requirements in terms of products and equipment.
Demonstrate knowledge of all primary and secondary cement job techniques.
Responsible for submitting lab test requests specific to this job.
Demonstrate knowledge of cement design software and should be capable of doing all cement design calculations.
Follow and comply with all SLB Service Quality, HSE and IT standards.
Keeps himself up to date on evolutions in the well integrity industry.
Requirements
We are looking for people with 5+ years’ experience that are willing to learn, great attention to details, problem solving abilities, highly adaptable and collaborative skills with the below competencies:
Well complexity: Onshore wells, Offshore wells, Deepwater wells.
Primary cement job, secondary cement job, unconventional cement jobs
Highly deviated wells
Horizontal well cementing
Systems: Salt cement systems, Light cement, heavy cement systems
Mud removal
Casing Hardware
Understands cement lab equipment.
Generally, understands different cement unit set ups.
Understands cementing API standards applicable to cement job design.
The Sourcing Specialist is responsible for managing the sourcing process, delivering optimal product and service cost, high-performance, risk-managed supply base in line with the business needs.
Job Responsibilities
Implementing sourcing plans with the goal of assuring specified quality, meeting required delivery times, and minimizing cost.
Documenting the performance of action plans and timelines for assigned sourcing projects.
Managing a high-performance supply base for assigned portfolio, in accordance with preferred suppliers defined by Category Managers.
Conducting requests for information, quotation, information, proposal and bidding processes, minimizing risk, and maximizing value in terms of quality, delivery, and cost.
Evaluate current and prospective suppliers through supplier reviews, site visits and audits, in coordination with Supplier Quality teams, to assure supply capabilities, on-time delivery, quality and service.
Execute contract negotiation and development in coordination with Sourcing Manager and Contract Specialists.
Comply with all SLB and Local procedures applicable to the job function. Ensuring full compliance throughout with Financial and Sourcing procedures.
Processes & Interfaces:
Negotiating Contracts & Market Research
Initiate Supplier Contract
Enterprise Resource Planning (ERP) System – SAP
Requirements
Bachelor’s Degree in Logistics, Supply Chain Management, Procurement, or a related field of study
Minimum of 3 years experience in Supply Chain Management, Procurement, or any related functional expertise (Planning, Operations, Sourcing etc.)
Prior experience in developing, implementing, and executing contracts with Suppliers.
The Supplier Specialist is responsible for managing a group of local suppliers for a center, basin or country portfolio, and is the key contact for the assigned suppliers.
Job Responsibilities
Implement performance objectives with assigned suppliers, including cost reduction, lead time reduction and quality improvement, and monitor progress through a regularly updated supplier scorecard.
Connect with Sourcing, the Procurement and Sourcing (P&S) Center, Business Line and local P&S teams to explain and implement the contract, shortening the ramp up phase.
Review and consolidate internal demand provided by Business Lines and centers and arbitrate priority issues.
Be responsible for new contract implementation with suppliers.
Review the contract utilization and take corrective action when needed.
Prepare for and manage negotiations in accordance with company interests.
Select target tools and products, and conduct total cost of integration analysis, including price, lead time and quality costs.
Prepare and execute a Supplier Development Plan.
Lead the supplier risk assessment and ensure regular updates.
Lead the resolution of supplier queries and conflicts.
Communicate the supplier’s strategy and key events of the supplier relationship to the Category, Sourcing and Supplier Quality teams. Report deviations from plan and take corrective action.
Implement actions to continuously reduce wasted time, money and resources.
Comply with all SLB and Local procedures applicable to the job function. Ensuring full compliance throughout with Financial and Supply procedures.
Processes & Interfaces:
Initiate Supplier Contract
Maintain Vendor Master Date
Manage Supplier Development Plans
Monitor Supplier Contract Execution
Requirements
Bachelor’s Degree in Supply Chain Management, Logistics, or a related field of study
Minimum of 3 years experience in Supply Chain Management or any related functional expertise (Planning, Operations, Sourcing etc.)
Prior experience in developing, implementing, and executing contracts with Suppliers.
Tempkers is a tech-outsourcing and freelance community that takes a human centered design thinking approach to bring employers and skilled workers together.
Wema Bank Plc – Widely reputed as the longest surviving and most resilient indigenous bank in Nigeria, Wema Bank Plc has over the years, diligently offered a fully-fledged range of value-adding banking and financial advisory services to the Nigerian public.
Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Dangote Group is one of Nigeria’s most diversified business conglomerates with a hard – earned reputation for excellent business practices and products’ quality with its operational headquarters in the bustling metropolis of Lagos, Nigeria in West Africa.
MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
Nigerian Economic Summit Group (NESG) is Nigeria’s leading private sector think-tank dedicated to achieving sustainable economic development through private sector-led initiatives. Convener of the annual Nigerian Economic Summit (NES) since 1993, as a platform for bringing together private sector leaders and senior public sector officials to discuss and dialogue on the future of the Nigerian economy.
Schlumberger Limited is the world’s leading provider of technology for reservoir characterization, drilling, production, and processing to the oil and gas industry. Working in more than 85 countries and employing people who represent over 140 nationalities, Schlumberger supplies the industry’s most comprehensive range of products and services, from exploration through production and integrated pore-to-pipeline solutions for hydrocarbon recovery that optimize reservoir performance.