Job Vacancies at NPF Microfinance Bank Plc, Nigeria – 8 Positions

NPF Microfinance Bank Plc is recruiting to fill the following positions:

1.) IT Helpdesk / Support Officer
2.) Systems and Server Admin
3.) Litigation Officer
4.) IT Auditor
5.) Application Developer and Programmer
6.) Network & Security Supervisor
7.) Corporate Communications Officer
8.) Human Resource Manager

 

NPF Microfinance Bank Plc (Formerly NPF Community Bank Ltd) was incorporated on the 19th May,1993 as a Limited Liability company under the provision of the Companies and Allied Matter Act cap c20LFN 2004.The bank provide Banking services to both serving and Retired Officers and men of Nigeria Police Force, its ancillary institution and general banking public.


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See job details and how to apply below.

 

1.) IT Helpdesk / Support Officer

 

Location: Lagos
Job Type: Full Time
Department / Group: IT
Level: Supervisor
Probationary Period: 6 months

Role and Responsibilities

  • Monitor and respond quickly to incoming requests relating to IT issues.
  • Maintain computer systems and act as support if any system goes down.
  • Responsible for PC’s, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc).
  • Maintain user PCs, including upgrades and configuration as needed.
  • Assist with onboarding of new users on the network.
  • Keep inventory of all equipment, software, and licensed users.
  • Install, configure, and upgrade PC software.
  • Ensure all user request are closed and user requested are resolved timely in line with the MTTR
  • Internal IT help desk support staff is responsible for training all employees on new hardware and software. This involves designing and implementing a specific training strategy for each project.
  • Ensure monthly availability and review of all user related issues.
  • Ensure issues logs is maintained, reviewed and resolved by the parties involved for issues that can’t be resolved internally.

Qualifications and Education Requirements

  • Must have a minimum 2  years working experience in similar position
  • A minimum of B.Sc / HND in Computer Science, Electrical / Electronics Engineering, Statistics, Operational Research, Mathematics and other related qualification with minimum of second class lower or Upper credit

Certification:

  • Certification in ITIL, COBIT 5, CompTIA Network+, Network+, SolarWinds Certified Professional  and order IT service management framework is very necessary.

Preferred Skills:

  • Initiative, self-motivated, ability to work under pressure and deliver results
  • Good customer service.

Application Closing Date
17th August, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online


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2.) Systems and Server Admin

 

Location: Lagos
Job Type: Full Time
Job Category: IT
Department/Group: IT
Probationary Period: 6 months

Role and Responsibilities

  • Installs, configure and deploy server hardware and software, including operating systems, applications, and patches to support and maintain effective network service operations throughout the bank.
  • Supports, troubleshoots, repairs and maintains server issues and security for enterprise and large scale applications. Manage virtual and physical servers with Windows Server and RHEL operating systems.
  • Manage Active Directory, Microsoft Office 365, exchange and server and workstation patching with SCCM. Manage the physical and virtual environment (VMware). Ensure MS SQL server, windows clustering, domain controller setup, and group policy.
  • Ensure the security of the server infrastructure by implementing industry best-practices regarding privacy, security, and regulatory compliance.  Management datacenter infrastructure
  • Develop and maintain documentation about current environment setup, standard operating procedures, and best practices.
  • Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices.
  • Perform and test routine system backups and restores. Anticipate, mitigate, identify, troubleshoot, and correct hardware and software issues on servers, and workstations; escalate incidents as necessary.
  • Practice server asset management, including maintenance of server component inventory and related documentation and technical specifications information.
  • Recommend, schedule, and perform software and hardware upgrades, patches and reconfigurations.

Qualifications and Education Requirements

  • A minimum of B.Sc / HND Computer Science, Electrical / Electronic, Statistics, Operational Research, Mathematics and other related qualifications with minimum of second class lower or Upper credit

Experience:

  • Must have a minimum 5 years hands on working experience is required for this position.

Preferred Skills:

  • Initiative, self-motivated, ability to work under pressure and deliver results

Professional Skills:

  • Microsoft Certified Professional ( MCP) , COMPTIA Network +, MCSE,ITIL

Additional Notes:

  • Have good knowledge of data centre management Project management  skill

Application Closing Date
17th August, 2021.

Method of Application
Interested and qualified candidates should:
Click here to apply online


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3.) Litigation Officer

 

Job Location: Head Office, Lagos
Designation: Officer
Reporting Lines: Company Secretary/Legal Adviser
Job Category: Legal
Job Type: Full Time

Responsibilities / Duties

  • Review, draft and vetting of court processes and pleadings served on the bank and those to be filed on behalf of the bank.
  • Perform legal research, investigate facts, and examine information about cases involving the Bank.
  • Procuring relevant documentation and information required to support the Bank’s processes in litigation. Analyze cases and guide external Solicitors.
  • Make recommendations & give advice to Management for matters to be resolved amicably, where applicable as well as advise Branches on proper documentation of evidences.
  • Occasionally working with the compliance department to ensure adherence to laws and practices to prevent litigation on the bank.
  • Guidance across all areas and geographies to ensure losses arising from litigation are minimized, and legal issues carrying negative reputational consequences are avoided.
  • Provide the legal framework for recovery action and/or the realization of the securities by issuing demand letters, appointment and formalization of appointment of Receiver/Managers, Auctioneers at the instance of Classified Assets Management Department, Credit Risk Management Department and Business units.
  • Conduct searches on Case files in various Court Registries which outcomes are used to support the Bank’s position in litigations and other tussle for interest.
  • Attend court sessions and watch brief on behalf of the Bank.  Respond to complaints sent in by External Lawyers on behalf of their clients and convene meetings to resolve issues raised to avoid litigation and mitigate loss by the Bank.
  • Maintain the Litigation Schedules and other relevant schedules of the bank.  Rendition of monthly reports to the Company Secretary as well as other relevant Units on the pending litigations involving the bank.
  • Ensure that reports to relevant stakeholders are prepared and sent out as and when due or when required.
  • Attend to garnishee and other injunctive court processes/orders involving the Bank in liaison with Internal Audit, External solicitors and other related parties. Managing the bank’s compliance with court orders including Garnishee Proceedings.
  • Respond to enquiries/demands from, and interfaces with, Law Enforcement Agencies with respect to a wide range of the Bank’s activities, including the Nigeria Police, Independent Corrupt Practices Commission, and Economic & Financial Crimes Commission; accompany staff members of the bank to honour official invitations by these bodies and provides external counsel support, including arrangement for bail in deserving cases.

Job Specification
Qualification(s):

  • First Degree in Law and Professional Certificate of Barrister At Law (compulsory)

Experience:

  • 7 years of relevant experience in a reputable law firm Vast experience in civil and criminal litigation & mediation Good understanding of court practices

Training & Technical Skills:

  • Proactive, Organized & Coordinated, Efficient & Effective in the use of MS Packages, Analytical, ability to work under pressure with calm disposition.

Communication/Relational Skills:

  • Strong communication  skills (written and oral) Good interpersonal skill

Decision making & Judgment:

  • Understanding Of Litigation and law as well as Socio-Cultural difference/influence

Application Closing Date
17th August, 2021.

Method of Application
Interested and qualified candidates should:
Click here to apply online


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4.) IT Auditor

 

Location: Lagos
Job Type: Full Time
Job Category: Audit

Responsibilities

  • Examine internal IT controls, evaluate the design and operational effectiveness, determine exposure to risk and develop remediation strategies.
  • Troubleshoot security and network problems.
  • Respond to all system and/or network security breaches.
  • Plan, implement, monitor and upgrade security measures for the protection of the organization’s data, systems and networks.
  • Participate in the change management process.
  • Test and identify network and system vulnerabilities, and create counteractive strategies to protect the network.
  • Conduct efficient and effective IT audit procedures.
  • Communicate complex technical issues in simplified terms to the relevant staff.
  • Perform regular audit testing and provide recommendations.
  • Review, evaluate and test application controls.
  • Provide recommendations and guidance on identified security and control risks.
  • Develop a strong understanding of business and system processes.
  • Ability to build and manage Team.

Requirements

  • A Degree in Information Technology / Computer Information Systems or related. (essential).
  • Certified Information Systems Auditor (CISA).
  • Minimum of 3 years of work experience as an IT Auditor.
  • Experience with Firewalls (functionality and maintenance), Office 365 Security, VSX and Endpoint Security.
  • Financial and IT application experience (Preferably T24).
  • Expert in Firewalls, VPN, Data Loss Prevention, IDS/IPS, Web-Proxy and Security Audits.
  • Clear understanding of IT audit methodologies.
  • Ability to work under pressure in a fast-paced environment.
  • Strong attention to detail with an analytical mind and outstanding problem-solving skills.
  • Great awareness of cyber security trends and hacking techniques.
  • Proficiency in use Audit tools (Preferably ACL).
  • Hands on experience in Audit of electronic channels.

Application Closing Date
17th August, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online


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5.) Application Developer and Programmer

 

Location: Lagos
Job Type: Full Time
Department / Group: IT
Level: Supervisor
Probationary Period: 6 months

Role and Responsibilities

  • Ability to understand the bank applications requirements and develop solutions
  • Identify key application features
  • Work with other IT professionals to set specifications for new applications
  • Design creative prototypes based on specifications
  • Write high quality source code to program complete applications within deadlines
  • Perform unit and integration testing before launch
  • Troubleshoot applications
  • Find bugs and offer timely solutions
  • Test existing applications, identify deficiencies and offer solutions.
  • Application development using java, web, C#, Jscript and other tools relevant to the banks operation.
  • Application development and process automation using SharePoint.
  • Application testing and debugging to ensure well known vulnerabilities is address.
  • Ensure application QA testing of internally developed application and third party application use by the bank.
  • Ensure support on the bank digital banking platforms to ensure efficiency of the platforms.

Qualifications and Education Requirements

  • Must have a minimum 5 years hands on  working experience
  • A minimum of B.Sc / HND in Computer Science, Statistics, Operational Research, Mathematics and other related qualifications with minimum of Second Class  Lower or Upper credit.

Preferred Skills:

  • Initiative
  • Self-motivated
  • Ability to work under pressure and deliver results.

Professional Qualification:

  • Must possess relevant professional certification  such as GISC, GMOB, MCSD, etc.

Additional Notes:

  • A good knowledge of Microsoft SQL
  • Cross platform Development  skill  in mobile applications
  • Basic project management skill.

Application Closing Date
17th August, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online


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6.) Network & Security Supervisor

 

Location: Lagos
Job type: Full-time
Job Category: IT
Department/Group: IT Support
Level: Supervisor
Probationary Period: 6 months

Role and Responsibilities

  • Provide support, configure, maintain and upgrade corporate networks and in house servers
  • Create and implement network security policies Install and integrate new server hardware and applications
  • Keep an eye out for needed updates and patches
  • Provides Support and administer third-party applications
  • Ensure network security and connectivity are up and running
  • Provide end user support on network related issue
  • Define network policies and procedures
  • Specify system requirements and design solutions
  • Research and make recommendations on server system administration
  • Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for network vulnerabilities
  • Set up user accounts, permissions and passwords

Additional Responsibilities:

  • This candidate will be responsible for the corporate network support and security.

Qualifications and Education Requirements

  • A minimum of B.Sc / HND in Computer Science or Electrical / Electronic  and other related qualifications with  minimum of second class lower or Upper credit
  • Must have a good knowledge of Cisco devices and SD-WAN configuration
  • Experience: Must have a minimum 5 year working experience in similar position

Preferred Skills:

  • Analytical mind and goal
  • Professional qualification - Must possess professional certification networking and cyber security any of the following CEH,CISM, Computer Security Plus, CISSP,CCNA, etc.

Application Closing Date
17th August, 2021

How to Apply
Interested and qualified candidates should:
Click here to apply online


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7.) Corporate Communications Officer

 

Location: Lagos
Job Type: Full Time
Job Category: Finance & Admin

Responsibilities

  • Collaborate with management to develop and implement an effective, cohesive communications strategy based on our target audience.
  • Write, edit, and distribute content, including publications, press releases, social media platforms, website content, annual reports, speeches, and other marketing material that communicates the organization’s activities, products and/or services.
  • Responding to media inquiries, arrange interviews, and act as a spokesperson for the organization.
  • Assembling a diversely skilled communications team.
  • Cultivating and maintaining an environment of readiness and alertness to an awareness of company risks and threats.
  • Projecting a positive company image to the public, seeking opportunities to enhance the reputation of the brand, and coordinating publicity events as required.
  • Managing media relations, establishing and maintaining effective relationships with journalists, and maintaining a media database.
  • Managing a communications budget, maintaining records of media coverage and collating analytics and metrics.
  • Ensuring quality control of all information released.
  • Proficiency in design and publishing software.
  • Managing conflict as it arises and escalates to management.
  • Organizing internal and external events such as award ceremonies, National Micro, Small and Medium Enterprise and Christmas parties, capturing events and meetings by taking photographs.
  • Delivering regular reports to the management, including quarterly and annual reports.
  • Organizing interviews used for publications and attending press conferences.
  • Developing strong relationships with media outfits and bloggers.
  • Coordinating meetings, conferences, travel arrangements.

Qualifications / Requirements

  • A Tertiary Degree in Journalism, Mass Communications or related field.
  • Must have at least 2 years working experience in a similar position with proven results.
  • Masters and other Professional qualifications would be an added advantage.

Competencies:

  • Understand the best practices of main social media channels including Facebook, Instagram, Pinterest, etc
  • Writing skills, ability to compose engaging and accurate content
  • Strong communicator who works well independently and with a team
  • Superior time management skills and the ability to juggle multiple projects simultaneously
  • Knowledge of Adobe Photoshop, InDesign, and Illustrator is an asset
  • Understanding of communications best practices
  • Strategic thinking
  • Must be resourceful and take initiative even when given minimal direction
  • Must have great analytical skills
  • Must possess great communication and presentation skills.
  • Knowledge of desktop publishing software (InDesign/Photoshop).
  • Excellent verbal, written, and interpersonal skills.
  • Good time management and organizational skills.
  • Proficient in Microsoft Office, content management systems, and social media platforms.

Application Closing Date
17th August, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online


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8.) Human Resource Manager

 

Location: Lagos
Job Type: Full Time
Report to: ED, Finance & Admin
Job Category: Finance & Admin

Summary

  • The Human Resource Manager will take ownership, lead and direct the functions of the organization’s Human Resources (HR) ranging from employees Life cycle in the organization to developing, implementing and reviewing company policies and practices. As well as providing guidance, counsel and direction to the leadership of the organization on Human Resource matters.

Responsibilities / Duties

  • Partner with the leadership team to understand and execute the organizations human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
  • Provide support and guidance to HR team, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
  • Manage the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, expert, and professional roles; collaborate with departmental managers to understand skills and competencies required for openings.
  • Analyze trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attract and retains top talent.
  • Create learning and development programs and initiatives that provide internal development opportunities for employees.
  • Oversee employee disciplinary meetings, terminations, and investigations.
  • Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
  • Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
  • Build employer brand, improve employee engagement and build strategic talent resources plans.
  • Performs other duties as assigned.

Application Closing Date
17th August, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 


 


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About Company

NPF Microfinance Bank Plc
Obalende, 1 Ikoyi Rd, Lagos Island, Lagos

Job Information

Status: Open No of vacancies: 8 Job type: Full Time Salary: Negotiable Publish date: 08 Aug 2021

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