🇳🇬 Job Vacancies @ First Bank of Nigeria Limited – 17 Positions

Job Title: Relationship Manager, Private Banking (Lagos Hub 1)

Job Identification: 1365
Location: Ikoyi, Lagos
Job Schedule: Full time

Job Description

• Provide specialist financial advice and support to HNI clients ensure that their lifestyle and investment needs are met.
• Marketing of Private Banking investment portfolio/services to meet clients’ needs
• Understand the competition & formulate counter strategy to safeguard the Banks position and win new business.
• Manage and deepen relationships with existing and prospective HNI clients.
• Win new accounts and resuscitate dormant relationships
• Initiate structure of investment to meet client’s needs.
• Ensure efficient service and maintenance of existing accounts.
• Ensure zero tolerance for inactive/dormant accounts.
• Perform all other duties as assigned by the Head of Hub/GH
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook

Job Requirements

• Minimum Academic Qualification: First Degree or its equivalent in any discipline preferably Business-related (Minimum of B.Sc. Second-Class Lower / HND Upper Credit)
• Prior Banking experience in a market facing role with minimum of 3-7years of experience as a Relationship Manager.
• Proven track record of managing high-value client relationships and achieving sales targets
• Strong analytical skills with the ability to assess financial statements and credit risk
• Excellent communication and interpersonal skills, with a customer-centric approach.

Application Closing Date
30th April, 2025; 10:01.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Lead, Private Banking (Lagos Hub 1)

Job Identification: 1364
Location: Ikoyi, Lagos
Job Schedule: Full time

Job Description

• Provide specialist financial advice and support to HNI clients ensure that their lifestyle and investment needs are met.
• Active Sale of Private Banking investment portfolio/services to meet clients’ needs Understand the competition & formulate counter strategy to safeguard the Banks position and win new business.
• Manage and deepen relationships with existing and prospective HNI clients. ▪ Win new accounts and resuscitate dormant relationships
• Initiate structure of investment to meet client’s needs.
• Ensure efficient service and maintenance of existing accounts.
• Ensure zero tolerance for inactive/dormant accounts.
• Perform all other duties as assigned by the Head of Hub/GH
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook.
• Clear understanding of investment dynamics and lack of investment products in the market

Requirements

• Candidates should possess a First degree (B.Sc, B.A etc.) minimum of 2:2
• Must have 8-12 years working experience in private banking or in a similar role.
• Previous experience in asset management or investment Banking is an advantage.

Application Closing Date
30th April, 2025; 10:03

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Lead, TB Collections

Job Identification: 1363
Location: Lagos, Nigeria

Duties and Responsibilities

• Lead and manage a team of collections professionals, providing guidance, coaching, and performance management.
• Design and enhance product offerings such Direct Debit, Virtual Accounts and real time collection solutions
• Coordinate the team’s Transaction Banking product development initiatives namely product envisioning, development enhancement and deployment to customers.
• Conduct periodic product reviews on Transaction Banking products to remain competitive and provide best-in-class solutions to customers bank-wide.
• Coordinate the management of Escrow accounts bankwide
• Develop and execute a comprehensive collections strategy to support business growth and minimize credit risk.
• Lead and manage a team of collections professionals, providing guidance, coaching, and performance management.
• Design and enhance product offerings such Direct Debit, Virtual Accounts and real time collection solutions
• Coordinate the team’s Transaction Banking product development initiatives namely product envisioning, development enhancement and deployment to customers.
• Conduct periodic product reviews on Transaction Banking products to remain competitive and provide best-in-class solutions to customers bank-wide.
• Coordinate the management of Escrow accounts bankwide
• Develop and execute a comprehensive collections strategy to support business growth and minimize credit risk.
• Manage relationships with regulatory bodies, billers, mandate owners (such as FIRS etc) in collaboration with the relationship teams and TB TSS (where applicable).
• Ensure prompt rendition of the team’s performance and activity reports to Head TB Cash Management Products.
• Oversee Transaction Banking (collections/ePayment/Liquidity Mgt.) transactions processing in all business locations bank-wide to ensure RMs, tellers and processors comply with relevant guidelines and service level agreements with billers, regulatory bodies and mandate owners.
• Coordinate and ensure the provision of product training, awareness and presentation sessions for staff, customers and prospects.
• Identify new opportunities for Transaction Banking business growth and improvement and advise TSS teams and Business Units.
• Provide management information on Cash Management and industry behavior & trends and competitor intelligence to guide marketing strategies/approaches by the sales workforce of the bank.
• Responsible for the overall delivery of Transaction Banking (collections/ePayment/Liquidity Mgt.) products targets (turnover and revenue) and other KPI parameters for the team.
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook.
• Implement relevant controls to ensure products are delivered with minimal regulatory infractions

Job Requiements
Educational Qualification and Experience:

• Minimum Education: First Degree in any related discipline. MBA or advance degree equivalent in Business administration, Finance or related field is an added advantage
• Must have 5+ years of banking experience overall (with a strong focus on collections & receivables).

Application Closing Date
23rd April, 2025; 12:42

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Head, Information & Cybersecurity Risk (ICS)

Job Identification: 1359
Location: Lagos
Employment Type: Full Time

Job Description

• Define, direct and support security efforts through development and ensuring enforcement of
  Information/Cybersecurity policies, framework, procedures, baselines and other forms of guidance that
  should be followed by staff, vendors and other external parties.
• Manage information/Cybersecurity risk management programs for the Bank
• Lead and mentor the Information/Cybersecurity risk team and other functional partners to conduct and
  meet cybersecurity risk management objectives for the Bank
• Manage Information security standards implementation, maintenance and co-ordination (ISO 27001, PCI
  DSS, etc.) readiness and certification to optimize FirstBank overall information security posture.
• Manage independent and external Vulnerability Assessment & Penetration test (VAPT) and track remedial
  action.
• Evaluate all identifiable Information/Cybersecurity vulnerabilities, threats, likelihood of successful exploit,
  potential impact, weak controls and associated risk using appropriate tools and methodologies.
• Proactively and independently provide Information and cybersecurity risk report to Senior Management
• Provide technical expertise for security risk assessment, recommendation and regularly engage
  stakeholders for timely remediation of identified security gaps and process improvement.
• Provide oversight functions of information security disciplines, compliance, technologies, and guidelines
• Manage on-going external security audit process from Certifying Body such as British Standard Institute
  (BSI), Payment Card Industry Security Standard council (PCI SSC)/Qualified Security Assessor(QSA), CBN
  and other regulatory bodies, liaising with relevant stakeholders on established audit requirements and
  any identified corrective action.

Job Requirements

• Minimum Education: First Degree in Computer Science / Engineering
• Professional Certifications: Certified Information Security Manager (CISM), ISO27001 Lead Implementer, ISO27032 Cyber Security Lead manager or any Cybersecurity Professional Certifications
• Minimum of 12 years’ experience in facilitating and conducting security assessments related to PCIDSS, ISO 27001, and Cybersecurity Framework.

Application Closing Date
22nd April, 2025 (09:50 AM).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Financial Reporting Officer

Job Identification: 1358
Location: Lagos
Employment Type: Full Time

Job Description

• To prepare and maintain daily summary report on deposit/LAD to generate average volumes
• Creation and population of all working templates for preparation of monthly , quarterly, half yearly and annual bank’s report to the management and board with actual numbers and the budget
• Review of the GL generated to establish the cause of the movement in earning assets, interest bearing liabilities and other key areas of the profit and Loss and the balance sheet.
• Prepares Trends/Variance Analysis Reports with recommendations for improvements.
• Computation and Measuring of Earnings Yield and Cost of funds by product.
• Analysis of interest income and fees and commission income
• Analysis of bank’s major cost contributors with recommendations for cost reduction/curtailment.
• Computation of monthly Capital adequacy & Liquidity and other regulatory ratios to ensure compliance with regulatory standards.
• Provision of required data and information to external auditors and regulators from time to time.
• Respond efficiently to any queries which may arise from the financial reports
• To provide timely information to varying requests by departments and branches
• Assist in the preparation of timely and accurate group financial reports using the Group Accounting Policies.
• Perform adhoc duties as may be required from time to time.

Requirements

• Minimum Education: First Degree in Applied or Social Sciences, Higher Degree/ Professional accounting qualification such as ACCA, ACA, or its equivalent
• Minimum experience: 3 years of relevant banking operations and financial control functions.

Application Closing Date
22nd April, 2025 (09:52 AM).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: General Investigations Officer

Job Identification: 1357
Location: Lagos
Employment Type: Full Time

Duties & Responsibilities

• Investigates wide range of issues relating to customer complaints on service excellence, reported cases of misdirected funds or customer expected funds yet to be credited to customer accounts, issues relating to complaints lodged by solicitors on behalf of Customers.
• Investigations of complaints raised by regulatory bodies such as CBN, SEC Customer Protection Council etc. on behalf of customers.
• Investigates wide range of fraud cases such as cash suppression/ theft, fraudulent withdrawal, conversion/diversion etc.
• Generates investigation report for the review of Team Lead and Unit Head.
• Assists in prevention of operational lapses and system defects that facilitate fraud incident.
• Investigates staff related issues.
• Supports in follow up on the recovery from all fraud activities.
• Gathers data required in preparation of regulatory reports on fraud cases.
• Assist in preparation of reports on Frauds/Armed Robbery cases for the Board Audits & Risk Assessment Committee.
• Records and monitors attempted fraud incidents, data base for all cases and registers (fraud & general).
• Provides support to obtain management approval for the provisioning of fraud and /or restitution of customers' accounts.
• Prepares statutory returns for CBN/NDIC and other regulators for Team Lead, Fraud & General investigation's review.
•  Minimize cases of referred investigation report to Team Lead Fraud & General Investigation for correction and approval.
•  Provides accurate, complete and timely fraud report rendition to all levels of Management.
• Maintains the Security of all Information entrusted to us in the course of duty.
• Attends to issues bank-wide logged against Fraud & General Investigation on CA-Help desk, BPMS, CRM, Surface Mails etc.
• Achieve zero case of service complaints from external or internal stakeholders.
• Conclusion of fraud and general investigation within approved timelines.

Job Requirements
Education:

• Minimum Education: First Degree preferably in a Business-related discipline,
• Higher degrees/Professional certification (such as ACA, ACIB, ACCA, CFE, CIA).

Experience:

• Minimum experience – 6 years in General banking and Audit.

Application Closing Date
22nd April, 2025 (09:52 AM).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Fraud Investigation Officer

Job Identification: 1356
Location: Lagos
Employment Type: Full Time

Duties & Responsibilities

• Investigates wide range of issues relating to customer complaints on service excellence, reported cases of misdirected funds or customer expected funds yet to be credited to customer accounts, issues relating to complaints lodged by solicitors on behalf of Customers.
• Investigations of complaints raised by regulatory bodies such as CBN, SEC Customer Protection Council etc. on behalf of customers.
• Investigates wide range of fraud cases such as cash suppression/ theft, fraudulent withdrawal, conversion/diversion etc.
• Generates investigation report for the review of Team Lead and Unit Head.
• Assists in prevention of operational lapses and system defects that facilitate fraud incident.
• Investigates staff related issues.
• Supports in follow up on the recovery from all fraud activities.
• Gathers data required in preparation of regulatory reports on fraud cases.
• Assist in preparation of reports on Frauds/Armed Robbery cases for the Board Audits & Risk Assessment Committee.
• Records and monitors attempted fraud incidents, data base for all cases and registers (fraud & general).
• Provides support to obtain management approval for the provisioning of fraud and /or restitution of customers' accounts.
• Prepares statutory returns for CBN/NDIC and other regulators for Team Lead, Fraud & General investigation's review.
•  Minimize cases of referred investigation report to Team Lead Fraud & General Investigation for correction and approval.
•  Provides accurate, complete and timely fraud report rendition to all levels of Management.
• Maintains the Security of all Information entrusted to us in the course of duty.
• Attends to issues bank-wide logged against Fraud & General Investigation on CA-Help desk, BPMS, CRM, Surface Mails etc.
• Achieve zero case of service complaints from external or internal stakeholders.
• Conclusion of fraud and general investigation within approved timelines.

Job Requirements
Education:

• Minimum Education: First Degree preferably in a Business-related discipline,
• Higher degrees/Professional certification (such as ACA, ACIB, ACCA, CFE, CIA).

Experience:

• Minimum experience – 6 years in General banking and Audit.

Application Closing Date
22nd April, 2025 (09:53 AM).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Customer Complaints Investigation Officer

Job Identification: 1355
Location: Lagos
Employment Type: Full Time

Job Description

• Assist to plan, collate and organize data for investigation of customers’ claims.
• Support in following up with Branches/Departments etc for relevant supporting documents, approvals and offer letters to customers needed for complaint resolution.
• Identify and justify genuine claims and process approval for refund for further review and manager sign off.
• Evaluate and identify operations and service delivery lapses and initiate recommendations on steps to be taken to forestall future occurrence.
• Assist to isolate root cause/nature of Customers’ Complaints and propose preventive measures and process improvement strategies.
• Assist in ensuring the implementation of refund approvals and monitor compliance.
• Assist in reconciliation process to enhance Bank’s position in Litigation and Debt Recovery process through verification of disputed balances to anchor Bank’s defense in situations of stalemate.
• Ensure compliance with the principles and policies in the Information Security Handbook.

Job Requirements
Education:

• Minimum Education:  First Degree preferably a Business degree (Second Class Lower)

Experience:

• Minimum experience – 6 years in General banking and Audit.

Key Competency Requirements
Competencies:

• Bank Wide
• Leadership
• Core Technical
• Specific Functional

Skill/Knowledge:

• Entrepreneurship
• Disruption Mindset
• Integrity
• Customer Centricity
• Inspirational Leadership & Influence
• Digital Savvy
• Achieving Results
• Business Judgement
• Collaboration & Execution
• Financial Accounting Knowledge
• Regulatory knowledge & understanding of CBN Guidelines
• Risk Management & Investigation / Fraud management
• Total Quality Management
• Operational Risk
• Anti-Money Laundering (AML) / Combating the Financing of Terrorism (CFT) Knowledge
• Internal Control Operations.

Application Closing Date
22nd April, 2025 (09:54 AM).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Strategic Resource Functions Auditor

Job Identification: 1354
Location: Lagos
Employment Type: Full Time

Duties & Responsibilities

• Participates in the risk-based internal audit review of Strategic Resources Functions
• Assists in executing effective risk assessment of Head Office departments and provide input into the annual /quarterly audit plan for Board approval.
• Supports in developing a systematic and disciplined approach for the Unit’s internal audit performance standards by implementing appropriate risk-based methodologies and auditing frameworks.
• Ensures audit area(s) assigned is delivered within cost and time budget.
• Continually assesses, evaluates, and reports to the Team Lead, Strategic Resources Functions Audit on emerging issues, industry trends and events affecting the Bank to enable the development of pro-active controls and monitoring mechanism.
• Participates in the preparation of draft Terms of Reference, Audit Working Plan, Engagement budget, etc. and also partakes in all formal audit meetings (including exit and entry) with clear deliverables and communication strategy.
• Provides support role to the Team Lead in the execution of audit assignments and ad-hoc projects.
• Conducts process documentation, Walkthrough documentation, and test of control and procedures during fieldwork.
• Reviews documents, prepares work papers and Issues Summary report for the Team Lead’s review.
• Participates in the preparation of draft final reports to Strategic Resource Functions, BRCC/ MANCO
• Evaluates the adequacy and effectiveness of internal control system, Operational risk, Governance and  Regulatory compliance in the Bank’s Strategic Resource Functions.
• Assists in conducting investigations and report on violation of policies.
• Participates in Knowledge sharing sessions.

Job Requirements
Education:

• Minimum Education: First Degree preferably in a Business-related degree; Professional certification, ACA, ACIB, etc.; Higher degree MBA, MSC (additional)

Experience:

• Minimum experience – 2 years in General banking and Audit.

Application Closing Date
22nd April, 2025 (09:56 AM).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Lead, Strategic Resource Functions Audit

Job Identification: 1353
Location: Lagos
Employment Type: Full Time

Job Objective(s)

• To provide assurance to Management and the Board of FBNL through the Group Chief Audit Executive on the effectiveness and efficiency of risk management, control and governance processes by ensuring that risks are properly identified, measured, monitored and reported within the organization’s risk appetite.
• To minimise operational losses and ensure compliance with policies, procedures, service standards and regulatory stipulations.

Duties & Responsibilities

• Manages the risk-based internal audit review of Strategic Resources Functions and ensures compliance with approved plans.
• Supports in executing effective risk assessment of the various businesses and provides input into the annual/quarterly audit plan for Board approval.
• Provides first line support for the Unit Head, SRF Audit to conduct a risk based audit that ensures focus on strategic areas of the Business.
• Assists to develop a systematic and disciplined approach for the Unit’s internal audit performance standards by evolving process improvement frameworks.
• Supervises Team Members on Audit assignments and provide first level quality assurance review of team output and ensure knowledge sharing and on the job coaching of team members
• Continually assesses, evaluates, and reports to the Unit Head, SRF Audit on emerging issues, industry trends and events affecting the Bank to enable the development of pro-active controls and monitoring mechanism.
• Coordinates and provides leadership, guidance and support to the team in achieving the engagement timelines and budget.
• Develops and communicates Draft Audit Terms of Reference to Auditees’ Management and participate in formal audit meetings (including kick off and close out) with clear timelines.
• Examines and evaluates the adequacy and effectiveness of the system of internal controls, Operational risk, Governance and Regulatory compliance in the Bank’s Strategic Resource Functions
• Monitors departments’ Profit & Loss account heads; Review of general ledger balances; review of processes, policies and procedures, conducts special Investigation and report breaches.
• Reviews the reliability and integrity of financial and operating information and evaluates techniques used to identify measure, classify and report such information.
• Reviews team members’ process documentations, walkthrough documentations, Test procedures work papers and implements quality assurance and improvement programs.
• Coordinates the preparation of audit work plan, issue summary log and draft audit report.
• Engages Heads of Departments and Unit Heads to ensure efficiency and effectiveness of audit sessions and follow-up
• Represents the Internal Audit Department/Head SRF on special projects
• Engages Management of Bank and act as liaison between audit department and auditee to ensure effective flow of communication.
• Complies with the principles and policies in the Information Security Handbook

Requirements

• Education Minimum Education: First Degree / HND in any discipline plus Professional certification, ACA, ACIB etc.; Higher Degree (nice to have).
• Experience Minimum experience – 10 years in Audit, Internal Control, Banking Operations and Credit.

Key Competency Requirements:
Functional Competencies:

• Audit reporting & plan
• Audit Strategy & Operations
• Collaboration & Execution
• Compliance Audit
• Data collection & analysis tools and techniques
• Financial Accounting Knowledge
• International Auditing Technique & Standard
• Operational Risk analysis & Auditing
• Regulatory Knowledge & Understanding of CBN guidelines
• Risk Management & Investigation/Fraud Management
• Total Quality Management
• Business and Finance Acumen
• Governance, Risk and Controls Tools and Techniques

Bank-wide/Competencies:

• Achieving result
• Business Judgement
• Customer Centricity
• Digital Savvy
• Disruption mindset
• Entrepreneurship
• Innovation
• Inspirational Leadership & influence.

Application Closing Date
22nd April, 2025 (10:00 AM).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Lead, Digital Forensic Investigations

Job Identification: 1352
Location: Lagos
Employment Type: Full Time

Job Objective(s)

• Focus and provide lead on investigating and analyzing digital evidence related to cybersecurity incidents, data breaches, or other digital crimes,using  specialized tools and techniques to recover, preserve, and examine electronic data for legal or investigative purposes.
• Focus nd provide lead on conducting thorough investigation of cryptocurrency exchanges, blockchain networks,and digital asset portfolios

Duties & Responsibilities

• Act on behalf of Head, Customers’ Complaint and Investigations in his absence.
• Organise the digital forensic investigation team to carry out investigation of
• reported incidents received from CRM/branches, departments and external parties (such as CBN, NIBSS, Law Enforcement Agents, other banks, Switches, etc.) requiring in -depth technical investigation
• Supervise/lead all forensic, Fintech related and cryptocurrency investigation activities
• Review investigation reports for legal proceedings or internal investigations before sending to management.
• Ensure investigations comply with legal and regulatory standards related to digital evidence handling and data privacy.
• Collaborate with cross-functional teams including IT security, developers, compliance officers, legal, and law enforcement agencies during investigations to address audit findings and implement corrective actions.
• Identifying systems vulnerabilities leading to electronic fraud and other systems breaches
• Determine root causes of IT incidents, determine lessons and escalate to Management and responsible stakeholders such as Information Technology, Internal Control and Enhancement Group, E-Business, Information Security Operations, Branch Services etc. for resolution in order to prevent losses.
• Continuous review of the investigation processes for improvement.
• Represent the Bank at meetings organized to mitigate fraud cases (such as: Nigeria e-fraud forum, InterSwitch, NIBSS etc)
• Represent the Bank at legal and regulatory proceedings.
• Stay abreast of emerging trends, regulations and best practices in cryptocurrency and blockchain industries to enhance audit methodologies and procedures
• Ensure legal and regulatory guidelines relating to digital forensic investigation and reporting are adhered to prevent penalties.
• Manage the relationship with external parties-legal and regulatory as it relates to digital forensic investigation fraud for optimal results.
• Recommend appropriate training needs based on identified skill gaps.
• Maintain records of digital forensic records.
• Render incident reports to regulators
• Maintain the security of all information entrusted to him
• Comply with the principles and policies in the Information Security Handbook.

Job Requirements
Education:

• Minimum Education: First Degree (preferably science or numerate), Higher degrees/professional certification in digital forensics (e.g., Certified Computer Examiner (CCE), Certified Forensic Computer Examiner (CFCE), GIAC Certified Forensic Examiner (GCFE), CPA, CFE, CISA)

Experience:

• Minimum experience - 6 years with a minimum of 2 years in IT, digital forensics investigation,  IT Audit,   incident response, or cybersecurity investigations etc.

Key Competency Requirements:
Knowledge:

• Information and Communication Technology Audit/investigations
• Digital forensic techniques, tools, and methodologies for data recovery, analysis, and preservation.
• Understanding of cybersecurity principles, threats, and attack vectors.
• Familiarity with operating systems (Windows, Linux, macOS), file systems, and network protocols.
• Forensic Tools Mastery: Experience with digital forensic tools such as EnCase, FTK, Autopsy, and Volatility.
• Solid understanding of blockchain technology, cryptocurrency protocols, and cryptographic principles.

Skill / Competencies:

• Attention to Detail
• Business Analysis
• Risk Control & Governance
• Investigation
• Budget Planning & Control
• Financial Accounting
• Data Gathering And Analysis
• Process Improvement
• Business Continuity Management
• Information Systems Audit
• Information Security
• Channels Management
• Project Management
• Strong written and verbal communication skills
• Adherence to ethical standards and confidentiality.

Application Closing Date
22nd April, 2025 (10:00 AM).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Member, Digital Forensic Investigator

Job Identification: 1351
Location: Lagos
Employment Type: Full Time

Job Objective(s)

• Forensic investigation and analysis of digital evidence related to cybersecurity incidents, data breaches, or other digital crimes,using  specialized tools and techniques to recover, preserve, and examine electronic data for legal or investigative purposes
• Thorough investigation of cryptocurrency exchanges, blockchain networks,and digital asset portfolios.

Duties & Responsibilities

• Act on behalf of TL, Digital Forensic Investigator in his absence.
• Assist in planning investigation work
• Investigate Cyber attack incident, Information security breaches and ability to present findings as expert witness in the court of law
• Gather and preserve electronic evidence from computers, mobile devices, servers, and other digital sources in a forensically sound manner
• Determine the causative factors of assigned incidents, learning points and corrective measures to prevent recurrence.
• Research on new threats, possesses skills to examine networks and software for flaws
• Conduct in-depth analysis of digital data to identify potential security breaches, unauthorized access, or other malicious activities
• Use specialized forensic software and tools to extract, recover, and analyse digital evidence, including deleted files, logs, metadata, and network traffic.
• Execute shared services functions such as data extraction (from a myriad of data sources)
• and analysis as required by other units in Internal Audit Department.
• Participate in incident response activities to identify the root cause of security incidents and recommend remediation actions
• System incident review and reporting
• Conduct comprehensive investigation on crypto currency exchanges, blockchain networks, and digital asset portfolios to ascertain findings and root causes of incidents
• Ability to serve as expert witness on cyber incident investigation.
• Perform forensic analysis of block chain transactions to detect fraudulent activities , money laundering, and other illicit behaviours
• Comply with the principles and policies in the Information Security Handbook

Job Requirements
Education:

• Minimum Education: First Degree (preferably science or numerate), Higher degrees/professional certification (preferably CEH, CHFI, CISSP, CPA, CFE,CISA and/or other relevant digital forensics certifications)

Experience:

• Minimum experience – 1 year in IT, digital forensics investigation, IT Audit etc.

Key Competency Requirements:
Knowledge:

• Information and Communication Technology
• Audit/investigations Knowledge
• Digital forensic techniques, tools, and methodologies for data recovery, analysis, and preservation.
• Understanding of cybersecurity principles, threats, and attack vectors.
• Familiarity with operating systems (Windows, Linux, macOS), file systems, and network protocols.
• Forensic Tools Mastery: Experience with digital forensic tools such as EnCase, FTK, Autopsy, and Volatility.
• Solid understanding of blockchain technology , cryptocurrency protocols, and cryptographic principles.

Skill / Competencies:

• Business Analysis,
• Internal Control/ Audit
• Risk Control & Governance
• Investigation processes in computer forensics
• Legal issues involved in cybercrime investigations
• Searching evidence
• Methodologies of Acquisition and seizing Digital evidence
• Electronic crime scene evaluation
• Electronic evidence preservation
• Steganography
• Investigating password attacks
• Volatile and non-volatile information gatherings
• Investigate log files and determining the root cause
• Investigation of attacks on wireless and related issues
• E-mail crimes, its investigation and recovery of deleted emails
• Data Gathering and Analysis
• Process Improvement
• Business Continuity Management
• Information Systems Audit
• IT Governance
• Information Security
• Channels Management
• Project Management
• Network Administration
• Hardware Configuration
• System Development
• Database Design And Administration.

Application Closing Date
22nd April, 2025 (10:00 AM).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Market Services Coordinator, Digital Campaign Management

Job Identification: 1349
Location: Lagos
Job type: Full time

Duties and Responsibilities

• Support development of Digital Marketing strategy
• Own marketing efforts across digital channels from planning through design, execution and monitoring to deliver marketing and business unit objectives
• Demonstrate Subject Matter Expert (SME) for all engagement with campaign management vendors
• Direct strategy for campaign targeting for all digital channels (web, email, display, mobile, search, social etc.)
• Obtain appropriate approvals throughout the campaign development process including concept, creative execution, and compliance.
• Work with Content Development team and external agencies to develop digital campaign contents
• Brief external agencies including creative, digital and media planning agencies to deliver campaign activity against brief
• Oversee campaign execution and manage performance against agreed campaign activity and platforms
• Carry out post campaign analysis to report KPIs and distribute learning for future campaigns
• Develop social media strategy and implement social media plan/initiatives
• Work with the Strategic Planning Lead to develop social media KPIs & Metrics
• Develop and manage guidelines for social strategies for FirstBank’s products
• Coordinate activities of the Social Media Armies
• Leverage social listening to protect FirstBank brand and leverage listening insights on brand perception and customer characteristics and preferences to inform overall customer experience
• Oversee development of social media messaging calendars and monitor calendar execution
• Monitor social media performance and develop action plan for continuous improvement
• Leverage digital trends and innovations

Job Requirements
Educational qualification:

• Graduate Degree in Marketing, Social Sciences and/or Information Technology or related discipline
• Professional Diploma in Digital Marketing will be an added advantage or the relevant

Experience:

• 7+ years’ experience in marketing communications with at least 3 years’ experience in digital marketing, brand advertising and/or consumer goods marketing.
• Experience in financial services, product management and investment banking/asset management will be an added advantage
• Work experience in a Digital Lab, FCMG, Telecoms industry will be an added advantage

Application Closing Date
21st April, 2025; 16:02

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior MSA Marketing Intelligence / Analytics Officer

Job Identification: 1350
Location: Lagos
Job type: Full time

Duties and Responsibilities

• Develop white papers and position papers as assigned by the GH, M&CC
• Provide technical support relating to research, insights and documentation on key projects as assigned by the GH, M&CC
• Data analysis and reporting: Collect, analyse, and present data on marketing campaign performance, customer behaviour, and market trends.
• Develop and maintain data models, databases, dashboards, and other tools for analysing marketing data.
• Data visualization: Create reports, dashboards, and visualizations to communicate insights to stakeholders.
• Marketing metrics development: Establish and track key performance indicators (KPIs) to measure marketing effectiveness.
• Conduct in-depth analysis of marketing campaigns to evaluate their performance and identify areas for improvement.
• Provide insights and recommendations based on data analysis to optimize marketing strategies and tactics.
• Conduct market research and competitive analysis to identify opportunities and threats in the market.
• Perform segmentation analysis to identify target audience and tailor marketing efforts accordingly.
• Uphold data privacy and compliance standard.
• Campaign optimization: Use data insights to recommend improvements to marketing campaigns and tactics.
• Market research: Conduct research to identify market trends, opportunities, and challenges.
• Competitor analysis: Analyse competitors' marketing strategies and performance.
• Collaboration: Work with cross-functional teams, including marketing, sales, and product, to integrate data insights into marketing strategies.
• Tool management: Oversee marketing analytics tools and platforms, ensuring data quality and accuracy.
• Insight generation: Identify and communicate actionable insights to inform marketing decisions.
• Staying up to date with industry trends and best practices in marketing analytics
• Prepare and present reports, presentation and dashboards to senior management and key stakeholders.
• Conduct analysis and special projects as needed to support strategic initiatives.

Job Requirements

• Educational Qualification: Minimum Education: B.Sc. in Marketing, Analytics, or related field.
• Experience: Minimum 5 years’ experience in a marketing analytics or related role

Application Closing Date
21st April, 2025; 16:00

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Marketing Services Coordinator - Stakeholder Management

Job Identification: 1348
Location: Lagos
Employment Type: Full-time

Job Description

• Support in the planning, development, implementation and review of the Group’s corporate communications strategy, in accordance with the Group’s overall strategic plan.
• Develop brand strategies and go to marketing communication plans for various products, services and Initiatives across the FirstBank Brand and all other subsidiaries for marketing purposes.
• Work with FirstBank’s SBUs and SRFs to fully utilize and exploit opportunities from Group strength and diversity across international, regional and local markets and sectors including providing strategic support and ensuring timely and quality delivery on the development and implementation of go-to-market strategies.
• Support brand and group wide projects with interdepartmental constitution to drive brand standards and ensure brand strategy is adhered to from developmental stages.
• Manage media advertising spend of SBUs and SRFs for above and below the line marketing activities.
• Co-ordinate bulk media buy (radio, television, print and outdoor) arrangements with major media organizations to extract maximum volume discount and optimize advertising mileage, and contribute to the implementation of HoldCo, and Banking Group marketing and communications plans.
• Implement strategic Above and Below-the-Line marketing advertising such as Radio, Print Media, Television, Outdoor advertising.
• Work with Above and Below-the-Line Agencies and other relevant internal Group and SBU stakeholders such as Retail Products, Branch Services Coordination, Information Technology, First Shared Services, Compliance, Corporate Transformation, HCMD, Business Performance Mgt., Information Security Operations, Classified Asset Management, Internal Control, Investor Relations, Commercial Banking, Transaction Banking Group, Agric Finance, Foreign Banking Services, Procurement to design and execute advertising campaigns, ensuring that they are in line with set campaign goals and objectives.
• Manage Above and Below-the-Line Agencies and other marketing-related functions to ensure the achievement of equity in their perception among the public which includes coordinating the day to day relationships between the Bank and the agencies.
• Develop and track metrics and success criteria for all Above and Below-the-Line Marketing Communications programs and activities.
• Work with relevant HoldCo and Banking Group stakeholders to identify and implement unique and differentiated media buying and outdoor opportunities
• Monitor all outdoor sites across the country and ensure that corporate and product campaign materials are properly displayed on the boards at all times, ensuring that outdoor contractors and media advertising partners adhere to the terms of contract agreements.
• Conduct analysis to measure ROI on bulk buy and out-of-home deployments.
• Prepare Outdoor Evaluation, Review and Report (ERR) including photographs of boards.
• Maintain brand integrity across product lines, advertising, and all other internal and external BTL communications platforms
• Exploit business intelligence and competitor analysis, utilizing market trends to maintain brand leadership position.
• Monitor competition to ensure our campaigns give us greater share of mind
• Provide support for ensuring staff compliance and adherence to departmental training requirements, monitor and report compliance rates.
• Maintain the security of all information entrusted with, and ensure full compliance with all principles and policies in Information Security Handbook and of the Bank.

Requirements
Education:

• Degree in Marketing, Mass Communication or related disciplines in Social Sciences / Humanities
• Project Management Certification
• A post-graduate qualification in Marketing/professional certification or membership of relevant professional bodies (e.g. from CIM UK or NIMN) will be an added advantage.

Experience:

• Minimum experience: 6 years, 3 of which must have been spent in Integrated Marketing Communications functions
• Prior experience in Project Management will be advantageous
• Ability to work with minimal supervision.

Knowledge:

• Industry knowledge
• Analytical thinking
• Strong Marketing background, with above average appreciation of the Marketing Mix (Product, Price, Place, Promotion)
• Strong Project Management knowledge
• Creative and good presentation skills
• Strategic management skills
• Strong written and verbal communication skills
• Proficiency with MS Packages is essential.

Skill / Competencies:

• Good Interpersonal skills
• Good presentation and communications skills (written and oral)
• Must be solution driven, proactive and have acceptable knowledge of the business environment
• Attention to details
• Reasoning and Analytical Skills
• Responsive to feedback
• Must have the capacity to lead
• Ability to work autonomously and as part of a team
• Fast paced in work style/ ability to multitask
• Adaptable with a high level of initiative
• Strong strategic planning and analytic skills necessary
• Effective cross-functional capabilities.

Application Closing Date
21st April, 2025 (03:58 PM).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Research / Data Insight Analyst

Job Identification: 1347
Location: Lagos
Employment Type: Full-time

Duties & Responsibilities

• Data analysis: Collect, clean, and analyze large datasets to identify trends, patterns, and insights.
• Use statistical analysis techniques to interpret data and extract actionable insights.
• Develop research plans, surveys, and experiments to answer business questions and test hypotheses.
• Create reports, dashboards, and visualizations to communicate insights to stakeholders.
• Identify and communicate actionable insights to inform business decisions.
• Work with cross-functional teams to integrate data insights into business strategies.
• Oversee data analytics tools and platforms, ensuring data quality and accuracy.
• Stay up to date with industry trends and best practices in data analysis and research.
• Respond to business questions and requests with data-driven insights.
• Communicate complex data insights effectively to non-technical stakeholders.
• Refine analytical processes and methods to increase efficiency and accuracy.
• Assist in the development of business strategies and plans based on data analysis.
• Continuously evaluate and refine analytical processes to improve efficiency and effectiveness.
• Participate in meetings and presentations to share insights and recommendations with stakeholders.
• Monitor Key performance indicators (KPIs) and track metrics to measure the effectiveness of strategies and initiatives.

Job Requirements
Education:

• Minimum Education: B.Sc in Humanities.
• Certification in Data Analytics

Experience:

• Minimum of 2 years’ experience in similar role or a role requiring data analytics skill

Application Closing Date
21st April, 2025 (03:58 PM).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Web Developer & Mobile Solutions

Job Identification: 1346
Location: Lagos
Employment Type: Full-time

Duties & Responsibilities

• Collaborating with cross-functional teams to integrate digital solutions seamlessly across channels.
• Responsible for managing all Apps / Mobile solutions / SEO activities such as deep linking, link building and keyword strategy to increase rankings of website/webpages on all major search networks.
• Technical support and training of the subsidiary focal persons in the Group on website related issues.
• Develop webpages, landing pages, microsite, Apps etc. for digital marketing campaigns in line with defined brand guidelines
• Coordinate VAPT remediations and ensure up to date tracking across touchpoints
• Responsible for value realization on all go-live projects and report promptly
• Handle Mobile / App / SEO requests to ensure they are adaptable and best practices are implemented
• Advise and implement necessary website security standards.
• Develop reports for relevant stakeholders describing usage rates and engagement levels
• Supervise and ensure resolution on all issues identified from crawling information tool and fix all broken links
• Support live production of events on owned platforms of the Bank
• Maintain and manage webmaster software and ensure all updates and renewals are done in a timely manner
• Identify and recommend improvement opportunities for FirstBank’s website
• Ensure relevant tools for optimizing sites are deployed are used, also ensure search engines show bank owned sites for selected queries.
• Manage internal and external link details to ensure a good amount of links are pointing to bank owned sites (backlinks) for listing on top of the search results.
• Perform A/B test for landing pages, messaging and multiple user experiences
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.

Requirements
Education:

• Graduate Degree in Marketing, Social Sciences and/or Information Technology or related discipline
• Digital Marketing certification will be an added advantage
• Professional certifications in related field

Experience:

• 4 – 7 years’ experience in webmaster function
• Experience in marketing communications with at least 2 years’ experience in digital marketing, brand advertising and/or consumer goods marketing.
• Experience in financial services, product management and investment banking/asset management will be an added advantage
• Certification in related field is an added advantage such as Amazon Web Services (AWS), Certified Internet Webmaster (CIW), Java Script Specialist
• Work experience in a Digital Lab, FCMG, Telecommunication, IT industry will be an added advantage.

Application Closing Date
21st April, 2025 (03:58 PM).

How to Apply
Interested and qualified candidates should:
Click here to apply online