Job Vacancies @ Jumia Nigeria – 8 Positions
Jumia is recruiting to fill the following positions:
1.) Social Media Manager
2.) Senior Account Manager (Zonal Manager)
3.) Sponsored Product & Advertising Operations Associate
4.) Golang Developer
5.) IT Representative
6.) Money Laundering Reporting Officer
7.) Shopping Experience Manager
8.) Project Manager - Jumia Services
Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.
See job details and how to apply below.
1.) Social Media Manager
Location: Yaba, Lagos
Employment Type: Full-time
Job Objective
- As Social Media manager, your role will be to support Jumia developing its brand across SoMe channels (Instagram, FB, YouTube, Twitter and TikTok).
- You will leverage and develop Jumia’s community of influencers. You will execute our content strategy across all SoMe, designing posts that generate engagement. Ultimately, your goal will be to contribute to positioning Jumia a relevant and engaging brand, associated with trendy content and positive conversations.
- Thus, you will be at the core of the Jumia brand building strategy. You will need to be extremely tuned to trends, influencers, and generally speaking be completely passionate about Social Media.
Responsibilities
- Plan and execute quality content aiming to improve Jumia’s content quality.
- Make checks on all our SoMe on a daily basis
- Plan content weekly to ensure posts generate the right level of engagement
- Collaborate with graphics team to ensure quality visuals for your content
- Be ahead of the curve for all the viral trends
- Trending products, challenges, reposts, videos, etc….
- Share best practices across countries
- Generate weekly plans and reports to improve KPIs
- Monitor implementation and scale up Jumia’s relationship with influencers
- Ensure growth on # influencers participating to Jumia’s campaigns
- Assess the quality of the influencers and emulate the community
- Frequently interact with them to ensure they are excited to work with Jumia
- Monitor the impact of their posts on KPIs and steer performance
- Scale the # orders driven through influencers
KPIs to evaluate success:
- Number of influencers and number of orders driven from their content
- Average Engagement on IG, FB and Twitter
- Daily Active Users driven from social platforms
- Routine compliance (weekly report, weekly content plan, monthly planning with influencers, weekly CMO review)
Qualification & Experience
- Must have 5-6 years Agency experience
- Passion for social media scene and trends
- Fast learning abilities and analytical skills
- Previous experience with social media (eg working in an agency) a plus
- Well organized and ability to simultaneously handle multiple projects
- Excellent communication skills in English, and willingness to be immersed in a very international and entrepreneurial environment.
Remuneration
Pay: Openly Negotiable.
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African ecommerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
Application Closing Date
5th July, 2022.
Method of Application
Interested and qualified candidates should:
Click here to apply online
2.) Senior Account Manager (Zonal Manager)
Locations: Lagos, Ibadan - Oyo, Port Harcourt - Rivers
Employment Type: Full-time
Job Objective(s)
- The senior account manager (zonal manager) will lead the strategy and project manage all initiatives and pilots related to last mile delivery.
- Have either individually or as part of a team, created or improved ways of leveraging the company’s existing or potential assets to fulfill goods to consumers.
Responsibilities
- Managing the talent pool of Jumia Services and building a strong leadership team in Delivery
- Actively design and steer CXP and VXP excellence projects along with Local and Central operations leaders
- Design and own end to end the Last mile unit costs strategy to meet both our requirements of CXP/VXP and unit economics targets
- Actively feed and contribute to the system roadmap design to deliver the required instruments for this logistics success
- Leading the scale up and expansion of last mile footprint (3PL expansion, pick up station expansion, Delivery Associates hiring and expansion).
- Own and create the 3PL community management for Jumia
- Manage and improve fleet management practices, team and cost of operation Create a culture of best-in-class material handling in Last mile
- Lead key transformations in supply chain (or in partnership), allowing our last mile hubs to receive product faster and more often without increasing costs of delivery
- Ability to work cross functionally with key fulfillment partners such as Logistics, supply chain and other partners, such as IT
Required Qualifications
- A Bachelor's Degree from an accredited university; Degree in Engineering, Operations, Supply Chain
- Proficient in Microsoft Office - Excel, PowerPoint, Word, Email, Internet etc.
- Proficient in Google Office Suite - Google Drive, Google Sheets, Google Docs, Gmail, etc.
Relevant Experience:
- 5 years minimum experience in logistics operations
- Experience in strategy and complex network management
- Good Knowledge of the Logistical Operations in the local market is a plus.
Skills and Competencies:
- Process oriented, well-organized with a high level of attention to detail
- Data oriented with strong analytical and conceptual skills
- Communicate effectively with counterparts in Logistics Department
- Excellent team management skills
- Dynamic and able to work in a fast-paced environment
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African ecommerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
Application Closing Date
5th July, 2022.
Method of Application
Interested and qualified candidates should:
Click here to apply online
3.) Sponsored Product & Advertising Operations Associate
Location: Yaba, Lagos
Employment Type: Full-time
Job Summary
- The Jumia advertising Sponsored Product Analyst / Ops will be responsible for growing Advertising Revenue in Nigeria by managing campaigns from A to Z across our Sponsored Products and Display ad servers.
- Marketing & Advertising Campaign Management: Operate as the lead point of contact for all matters specific to campaign & product performance in Sponsored Products and Google Ad Manager
- Campaign Optimization: Responsible for driving campaign KPIs through the day-to-day campaign optimization and regular alignment with key account managers
- Troubleshooting: manage escalation to Commercial Key Account Managers as well as Advertising colleagues to resolve any client, product, or technical issues
- KPI management: Operate based on specific quality focused-outcomes for KPIs like Return on Advertising Spend (ROAS), Click-Through Rate (CTR), and Conversions
- Communication specialist: Efficient at communicating improvements for campaigns and getting buy-in from internal stakeholders
Minimum Qualifications
- University Degree or equivalent experience
- 1-2 years previous experience in an Ad Ops or Analyst type of role, preferably in an advertising-related environment
- Hands-on experience working with business intelligence tools such as PowerBI, DataStudio
- Advanced knowledge of Excel
- Exceptional communication skills
- Strong team-working skills, ability to adapt to a fast-paced work environment with a passion for making an impact.
Job Requirements:
- Passionate about online advertising, marketing, data, analytics, and technology
- Strong critical thinking analytical skills with an entrepreneurial and proactive mind-set
- Passionate about data & reporting
- Comfortable working with Business Intelligence tools
- Analytical mindset
- Great attention to detail
- Trend-aware - can easily identify trends in the tool and communicate these
- Ability to effectively prioritize tasks and manage time, even under high demand
- Outstanding interpersonal and communications skills (written, spoken, listening)
- Ability to communicate effectively with Partners and Management
- Action and results-driven
- Well-organized / structured
- Positive attitude and can-do spirit
Salary
- N200,000 - N280,000 monthly (Openly Negotiable).
Application Closing Date
5th July, 2022.
Method of Application
Interested and qualified candidates should:
Click here to apply online
4.) Golang Developer
Location: Nigeria
Job Type: Full-time
Responsibilities
- Autonomy interpreting business/technical requirements, designing, implementing and testing high-quality solutions
- Work in a team-based development environment with modular code base, peer reviews and pull requests, with disciplined use of source code control and documentation
- Constant aim for quality, scalability, performance, and architecture keeping good practices, security, and compliance in check
- Be part of a fast and agile development process
- Contribute actively and proactively to optimize applications, processes, and methodologies
- Be willful to help peers, being part of a collaborative environment for development, testing, and automation tasks.
Requirements
Academic & Trades Qualifications:
- Academic background in IT or equivalent
- Knowledge in algorithms and distributed systems
- Proficiency in English
- 3 year of experience.
Others:
- Strong working experience (+3 years) and knowledge with Golang
- Experience with Golang Web Frameworks (e.g. Gin Gonic, Rebel)
- Clear understanding of OOP, Design Patterns and anti-patterns, SOLID principles
- Working experience with relational databases (e.g. MySQL)
- Experienced with testing layers (unit, integration and functional testing) and version control technologies (e.g. GIT)
- Understanding of Queuing systems (e.g. SQS, RabbitMQ).
Personal Skills:
- Eager to work in team environment and share knowledge
- Likes problem analysis and solving
- Enthusiast and an interested in technologies and innovation
- Solution oriented and proactive attitude, in parallel with “Get Things Done” mindset.
The following skills are not required but will make your profile stand out:
- Experience with other languages like PHP and JS
- Prior experience with of the following technologies: Apache Kafka, Couchbase, Docker, Kubernetes, Jenkins, Redis
- Experience with microservices oriented architecture
- Familiar with SCRUM methodology.
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African ecommerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
5.) IT Representative
Location: Nigeria
Job Responsibilities
- Provide system support and resolve issues for all tools used by various teams
- As local product owner, provide inputs to Central development team on new features required by the business
- Lead training of new systems or features for Jumia Services Nigeria
- Aptitude for organization, flexibility and producing results in a fast paced environment.
Qualifications
- Must have experience with HTML, CSS and PHP
- Previous experience in an IT support role
- Good analysis, problem-solving and decision-making skills
- Able to quickly master new systems
- Detail-oriented and self-starter with strong written and interpersonal skills
- Ability to work independently, and demonstrable common sense
- Team player with a positive “Can-do” attitude
- Computer literate and proficient in standard office applications Word, Excel and Outlook
- Good interpersonal & communication skills
- Well organised with effective time and activity management skills
- Enthusiasm and willingness to continuously learn new things
- Goal orientated, able to meet and exceed goals
- Proactive with great organisation and time management skills
- Excellent attention to detail.
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African ecommerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
6.) Money Laundering Reporting Officer
Location: Nigeria
Job Objective
- As Money Laundering Reporting Officer Nigeria you will be responsible for fulfilling all the regulatory obligations towards CBN and any other regulatory body.
- Your responsibility will also include providing oversight for the company’s anti-money laundering (AML) programs and systems in Nigeria.
Key Responsibilities
- Draft, manage and execute policies and procedures which govern the organization’s compliance program
- Monitor and test policies and procedures to ensure they can result in compliance
- Carry out risk assessments and compliance reviews to ensure policies and procedures are being followed
- Liaise with legal and regulatory bodies on all compliance-related issues
- Ensure that the organization complies with existing and developing international and national laws and regulations
- Establish and set the tone of compliance throughout the organization
- Recommend the initiation of investigative procedures in response to alleged violations of rules, regulations, policies, procedures, and the Code of Conduct
- Carry out periodic evaluation of the compliance Programs and make appropriate changes and improvements
- Preside over and direct the work of the Compliance Committee
- Govern the responsibility to report misconduct and noncompliance, the path for reporting, and protection from retaliation
- Provide guidance on the effective response to detected problems and proffer recommendations for corrective action as appropriate.
Qualifications & Experience
- Bachelor’s Degree in Law, Finance, or Business Administration, or in a related field such as Law Enforcement
- ACAMS certified
- At least 10 years compliance experience which could be in the private sector within a regulatory/compliance consulting practice, relevant government experience, financial services, payments, or comparable industry space as a senior compliance officer
- Experience with and previous exposure to regulators and law enforcement agencies within Nigeria, preferably with USA regulatory obligations exposure
- leadership capacity to develop, influence, direct, and manage teams, as well as influence/liaise with regulatory authorities
- Capacity to multi-task, prioritize, maintain flexibility in fast-paced environment, and meet or exceed deadlines
- Problem-solving skills: the successful candidate must be a curious and observant individual able to recognize problems and confront conflicts and difficult issues in a professional manner
- Excellent writing and verbal communication skills for reporting purposes, performing liaison duties, and relating to individuals in the workplace.
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African ecommerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
7.) Shopping Experience Manager
Location: Nigeria
Job Description
- The Shopping Experience Manager helps build top platforms and tools providing the best experience to customers; from signing-in on Jumia to ordering and returning items or reaching out to customer service.
- She/he translates/adapts the communication with/for the customer to the local language and cultural context; audits/updates the communication through all channels: emails, SMS, PN, Inbox, WhatsApp, ChatBot.
- The ideal candidate for this position comes with strong product and/or customer management experience, is customer obsessed, data driven and is able to operate with minimal supervision.
- They should have strong problem-solving skills, be able to influence partner teams and juggle multiple tasks with competing deadlines.
Main Responsibilities
- Product Management: Ensure the customer journey translates the desired customer experience through UX, descriptions, communications, etc. covering selection of the product, order placement and payment, and cancellation.
- Analysis: Identify customer pain points and bottlenecks to adapt wisely content and platforms and improve customer experience and interactions. Track contact reasons, interactions, claims, and all metrics that impact customer experience.
- Customer Journey: Translate/adapt the communication with/for the customer to the local language and cultural context; audit/update the communication through all channels: emails, SMS, PN, Inbox, WhatsApp, ChatBot.
- Market and Operations: Develop close monitoring and understanding of customer behavior with marketing, commercial and operations teams and specific tools : surveys, focus groups, etc.
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African ecommerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
8.) Project Manager - Jumia Services
Location: Nigeria
Job Objective
- As Project Manager, you will lead numerous improvement projects aimed at streamlining activities while driving up performance and quality.
- Taking part in regional and global initiatives, you will tackle complex problems that affect customers and work to resolve them with innovative solutions.
Responsibilities
- Lead the design and implementation of initiatives that eliminate waste, reduce lead time and improve business performance while establishing a sustainable model for continuous improvement
- Work with Country Manager to identify performance gaps, prioritize and manage improvement roadmap
- Through robust data analysis of key operational and cost metrics, identify opportunities for innovation and work with all Ops teams to quantify the value of the opportunity i.e. Optimizing warehouse and Jumia Express operations
- Improve main KPIs: Vendor Net Promoter Score, Vendor satisfaction score, Seller Ops Queue Management, SLA DS collection cost effective pricing efficiency, lost in seller ops
- Support delivery of operational consistency across the supply chain through both process and technology
- Participate in implementing lean management practice across Jumia Services globally
- Work with business and broader Ops team to ensure initiatives are appropriately prioritized and supported
- Participate in technology development by giving constant feedback on requirement for Warehouse & Logistics operations.
- Monitoring of 5S practices and Material handling.
Requirements
- Interested candidates should possess a relevant qualification.
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African ecommerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
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