🇳🇬 Job Vacancies @ Interswitch Group – 6 Positions

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the following positions below:

1.) Sales Manager, Digital Ecosystems
2.) Vice President, Real Estate Ecosystem
3.) Business Development Manager, Power and Renewable Energy
4.) Data Centre Administrator
5.) Financial Analyst
6.) Sales and Account Management Executive

Job Title: Sales Manager, Digital Ecosystems

Location: Lagos
Employment Type: Full Time

Job Summary

• The ideal candidate will be responsible for executing strategic sales initiatives within the group.
• These include identifying, qualifying, and closing sales opportunities with partners and customers.
• He/she will also maintain great relationships within the local market with service providers and Fintechs and with the business development team to achieve client expectations and position our products for local market adoption across verticals.

Responsibilities

• Oversee and manage sales and partnerships within digital ecosystems sales team
• Developing forecasts of VAS and API products and generate demand to target markets
• Coordinate with business development team to ensure partners (VAS aggregator(s), POS Agency providers, and strategic partners) are managed with alignment to defined goals and strategic initiatives.
• Work with internal teams to handle issues related to VAS and API products, manage clients to ensure all inquiries, issues, and complaints are handled according to agreed SLA’s
• Participate in the overall development of VAS & API products strategy, plan, and roadmap to drive VAS and API products revenue.
• Negotiate and maintain standard agreements with service providers for digital ecosystem products.
• Grow the adoption of APIs across market segments.
• Meet sales targets.

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Qualifications

• First Degree from a reputable university (Master’s degree in business will be added advantage)
• Minimum professional of 4 years experience in business development and sales in a VAS related role.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Vice President, Real Estate Ecosystem

Location: Lagos
Job Type: Full Time

Job Summary

• To develop product propositions and implement go-to market strategy for the real estate ecosystem vertical, and to grow Interswitch’s profitability, generate new stream of income in the new markets, optimize existing businesses, and grow market share.
• This role works closely with the MD, Interswitch Industry Ecosystems (INDECO) and will be expected to make decisions on:
  • Partnership Selection
  • Market expansion
  • Sustainability Initiatives
  • Strategic Planning
  • Regulatory Compliance.

Key Responsibilities
Functional Strategy Formation and Implementation:

• Lead the development of the Real Estate Ecosystem Business strategy, anticipating complex issues, challenges and opportunities and ensuring incorporation with overarching Interswitch Industry Ecosystems (INDECO) strategy.
• Oversee strategic and tactical growth modelling and scenario planning to support business strategy and drive operationalizing business goals.
• Lead the Real Estate Ecosystem business vision and objectives, through internal and external engagements aimed at achieving set goals.
• Oversee Interswitch’s market share in the Real Estate economic vertical and monitor strategy implementation.
• Keep abreast of trends and developments in the industry, including products propositions, best practices, risk and operational excellence.

Business Development and Management:

• Identify and assess new business opportunities relating to the Real Estate Ecosystem business vertical.
• Conceptualize and build business case and pricing models for new businesses in line with Interswitch’s policies.
• Develop and implement plans to expand into new business / market segments for Real Estate Ecosystem verticals
• Lead market research and analyses to monitor local and international environments for the emergence of new market segments in the Real Estate vertical market.
• Prepare budget, obtain approval, execute, control, evaluate and report budget variances.

Team Management:

• Manage and drive the performance of direct reports, set appropriate performance objectives and hold them accountable for achieving these, provide constructive performance feedback and take appropriate corrective action where necessary to ensure the achievement of team/personal objectives.
• Motivate, develop and grow the team by providing training, coaching, mentoring and identifying talent and successors for pivotal roles
• Motivate people to commit to set objectives and to doing extraordinary things to achieve business goals.
• Prepare and manage short-term and annual workforce plans using existing analytical frameworks and tools to identify the number and mix of staff required to meet the revenue forecast.

Client and Customer Management:

• Act as a business partner to key internal customers and manage relationships with them.
• Deploy Team Leads and support teams to ensure customer satisfaction.
• Screen potential investment (M&A) deals by analysing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
• Drive product feature enhancements and service platform optimization that creates unique long-term value for the value chain (customers/shareholders/markets)
• Provide first level product overview of the requisite Interswitch product/solutions to clients via the sales team.
• Ensure availability of detailed specification (Requirement) documents for new products and work with relevant team to deliver as approved.
• Form partnerships and alliances with partners / OEMs and maintain relationships with the partners/OEMs.
• Grow existing market share, develop, and penetrate new market/ segments through value offerings to key high value and high-volume customers.
• Close new business deals by coordinating requirements, developing and negotiating contracts, and integrating contract requirements with business operations.

Business Risk and Contract Management:

• Provide authoritative specialist advice to Senior and Executive Management teams to enable the implementation of the Real Estate Ecosystem verticals policies, risks and change initiatives.
• Manage the portion of the Real Estate ecosystems Compliance and Risk Management processes in Interswitch.
• Follow closely with regulatory policies that dictate the rules and guidelines of the Real Estate Ecosystem
• Drive identification of latest trends and technological tools to establish frameworks and procedures to achieve successful business revenue budget.
• Develop appropriate initiatives to mitigate business risk exposure level and secure the buy-in of management.
• Develop and monitor an integrated view of the business vertical across Interswitch in response to emerging trends and opportunities within the organization.
• Manage a portfolio of contracts and negotiate service level agreements as well as plan, coordinate and manage activities relating to major contracts with qualified potential partners.
• Lead communication with relevant internal stakeholders to raise awareness on Real Estate Ecosystem.

Requirements

• Degree in Business Management, Energy Management, Finance, Business Law, Accounting, or other related fields
• General Experience: At least 10 years' Business Management experience
• Managerial Experience: At least 5 years' experience of planning, managing and organizing resources within short/medium timescales.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Development Manager, Power and Renewable Energy

Location: Lagos
Job Type: Full Time

Job Summary

• The ideal candidate will be responsible for building and implementing business growth strategies and opportunities of Interswitch solutions & services for the Power and Renewable Energy sector in Nigeria.
• He/She works closely with VP,Energy Ecosystem to transform the Interswitch’s business offerings into a robust digital payments ecosystem with extensive coverage across the Power and Renewable Energy space.

Responsibilities
Other responsibilities of the role include:

• Drive product feature enhancements and service platform optimization to deliver long-term value-add for the value chain of different verticals in the Power and Renewable Energy space.
• Grow existing market share, develop, and penetrate new market/segments through value offerings.
• Develop new business ideas, grow transaction volume, and develop market expansion strategies.
• Co-ordinate, manage and support the sales & account management structure through collaboration with different teams (i.e. technical support, advisory services and lead conversion) that increases Interswitch’s profitability.
• Identify, research, develop, implement, deploy, and manage new business initiatives across all market types to optimize channel usage and business value.
• Acquire strategic partnerships that enable access to market and big aggregators relevant to the business objectives and would contribute to business value both short term and long term.
• Build a relevant knowledge base that demonstrates apt understanding of the corporate landscape needs and ensures full understanding of the business risks, the right model and processes that mitigate such risks.

Key Accountabilities
Business Development - Core Areas:

• Develop and implement strategies that Supports and improves:
  • Sales Penetration
  • Market Development activities
  • Product Development, and
  • Business Diversification.
  • Business Case Development and Pricing Model Design.
  • Business Process Documentation.
• Develop Business Road Maps for Interswitch services/solutions that align with Power and Renewable Energy sector.
• Business Analysis engagement activities that guide Interswitch’s sales team for quality leads generation.
• Establish and maintain seamless and excellent process operations relationship with matrix teams.
• Prepare detailed business specification documents of new products developed for further engagements with the product and implementation teams.
• Work with the assigned Product/Operations/Marketing/Engineering teams to prepare quality pre-sales kits for delivery of Interswitch solutions for corporates.
• Screen potential business deals by analysing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal prioritization matrix per time and ability to recommend equity investments.
• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Protect Interswitch's value by keeping information confidential.
• Develop excellent rapport with strategic/key clients and stakeholders in the sector.
• Keep abreast with improvement in product development especially those that have revenue impact budget setting for the sales team and provide support that will continually improve the business relationship.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhance organization reputation by exploring opportunities to add value to job accomplishments.
• Attend exhibitions to generate sales leads/opportunities that can be converted to sales post-event.
• Perform market research and analysis to monitor the local environment for the emergence of new market segments in the corporate space.
• Keep abreast of trends and developments in digital financial services markets, products features, best practices, and operational excellence.
• Stay ahead of the competition as it relates to pricing, local market experience, local market alliances & credibility etc.
• Prepare and submit periodic reports on market expansion activities and business initiatives:
• Customer engagement feedback.
• Sales reports (lead generation, actual vs. targets etc.)
• Customer profitability and product revenue reports.

Key Account Management:

• Provide customer-focused sales and account management activities for designated corporate customers and products.
• Product innovation through deliberate partnerships and collaboration with existing corporates that support positive customer engagement index scores.
• Maintain an awareness of sales and other development amongst competitors and pass on relevant information to the sales team and other teams as the case may require.
• Maintain access to sales tool (CRM) to keep track of leads generated and other relevant information to enable performance to be measured and monitored proactively.
• Provide first level business knowledge of assigned product/services to corporate clients via the sales team.

Requirements

• Bachelor's or Master's Degree in a Business-related discipline
• 5- 8 years’ relevant experience in the digital financial industry or FinTech Space.
• Professional qualification(s) is an added advantage.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Data Centre Administrator

Location: Lagos
Job type: Full-time

Job Summary

• The ideal candidate will be responsible for the data centre maintenance, cable management, cooling and power management, cable replacement, components/accessories management/maintenance; inventory, physical connectivity, and architectural designs of the centre both production and disaster recovery sites.
• The Data Centre Administrator will also be responsible for customer tours through the data centre, access to the data centre for business or regulatory needs, response to enquiries (audit, internal control or regulatory/compliance) shift management with the vendor and associated activities.

Job Responsibilities
Strategy & Planning:

• Research, evaluate, and recommend hardware and software for process improvement and business alignment.
• Implement and participate in infrastructure disaster recovery plans & business continuity activities.
• Continuous development of scripts to automate repetitive administration tasks, Validate system maintenance, upgrades and patches when required.
• Develop strategy for planning data centre projects with roadmaps to ensure just-in-time (JIT) purchasing.
• Deliver quality documentation allowing smooth day-to-day operations.
• Translate business requirements into scalable infrastructure designs, cost models and forecasts.
• Compliance with standards for quality, performance, or productivity.

Operational Management:

• Participate in on-call support rotation and implement solutions with proficient skills (upgrades, new releases, incidents, patching, deployment etc), as required by the business.
• Power, cooling, and data centre component audit
• Inventory Management
• Identify, diagnose, and resolve connection, reliability, or performance issues.
• Perform daily system checks, verifying the integrity and availability of all involved infrastructure resources and key processes.
• Monitor and manage infrastructure with vCenter, vROPs, Cloudbolt, DCIM, Environmental monitoring, etc
• Ensure that service desk requests are delivered timely customers. This includes the execution of SOPs, Incidents/Problems tickets and Change requests alongside other business as usual.
• Ensure that performance, scalability, and security is maintained and optimized.
• Identify opportunities to innovate, extend and enhance service delivery wherever possible.
• Participate in disaster recovery plan and practicing recovery operations.
• Partner with key vendors to maintain an understanding of new technology and leading practices.
• Partner with vendors for data centre smooth operations, maintenance and management.

Educational Qualification(s) and Certification

• University Degree in the field of computer science or “STEM” major (Science, Technology, Engineering and Math) or related field.
• Certification in VMware, ITIL, Azure/AWS, Data Centre Certifications or similar technologies is a plus.

Experience:

• Experience with cloud and container technology
• Minimum of 4 years of experience in supporting Server environments (Windows, Linux), VMware environments, and in managing (designing, configuring, upgrading, etc.) storage solutions and backup solutions.
• Minimum of 1-3 years of experience in managing private cloud, hosted data centre, public cloud-based solution and resources in multiple availability zones
• Experience with Dell, Lenovo, Cisco UCS, HP, Nutanix and NetApp technologies.
• Experience with NetApp storage technologies or alternatives like EMC, EqualLogic, or Nimble.
• Experience with backup tools like Commvault or Veeam.
• Experience monitoring production systems, root cause analysis, and troubleshooting.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Financial Analyst

Location: Lagos
Job type: Full-time

Job Summary

• We are looking to engage a competent Financial Analyst to support the Management team with detailed analysis for business planning and performance management of the Company.
• This includes preparing budgets, analyzing, and monitoring performance, and providing reliable data and analysis for decision making.
• The ideal candidate is hard working, motivated, and well-organized with a focus on continuous improvement to exceed expectations.

Responsibilities

• Support the budgeting process for the departments and business units within the Group. Analyze budget performance and provide recommendations for improvement.
• Perform deep-dive analysis of the Group’s performance using both financial and non-financial performance indicators.
• Prepare profitability analysis of different operating segments of the business.
• Build robust financial dashboards that provide deeper insights on the Company’s performance.
• Provide regular monitoring of performance across the Group, including the review of monthly operating results.
• Prepare monthly management reports and other ad-hoc reporting packs requested by relevant stakeholders.
• Build financial models that forecast the Company’s growth and profitability plans.
• Partner with cross-functional teams, Finance Business Partners across the Group and collaborate on metrics, goals, and business reviews.
• Identify and escalate key risk issues that may impact the achievement of the Company’s strategic objectives.
• Any other tasks that might be assigned by the Chief Financial Officer.

Educational Qualifications

• Bachelor's Degree in Accounting, Economics, Finance, Engineering, or Mathematics & Statistics

Professional Qualifications:

• Professional qualifications like ACCA, ICAN, and CFA will be added advantage

Experience:

• Minimum of 5 years experience in a similar role, preferably in a Big 4 firm, financial institution or consulting firm

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Sales and Account Management Executive

Location: Lagos
Job type: Full-time

Job Summary

• The ideal candidate will be responsible for executing sales according to Purepay sales plan and in accordance with Interswitch Sales policy and procedures.
• He/she will comply with sales regulatory requirements, and report progress to Team Lead, Purepay Sales and Account Management.

Job Responsibilities
Data Exploration, Insights and Reporting:

• Leverage sales tools and methods and deploy consistent communication channels with customers to enhance service delivery.
• Use data from a wide range of sources to analyse key themes, and identify trends of customers’ interests, direction & sales, and suggest changes to products and services accordingly.
• Contribute to the preparation of various data and analytics reports.
• Develop weekly progress reports which include activities progress against set timelines, key risk and control indicators, and overall improvements on current processes and procedures that minimise relevant risks, and submit reports to Team Lead, Purepay Sales.

Customer Relationship Management / Account Management / Prospecting:

• Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to the Team Lead, Purepay Sales and ensuring that the customer receives an appropriate response.
• Deploy sales integration, and participate in communication with business partners, service providers and subsidiaries.
• Attend meetings led by Team Lead along with relevant stakeholders, and acquire client needs on sales processes and requirements and execute sales mitigation activities in line with communicated requirements.
• Build and maintain long-term relationships with contractors, clients, and consultants in sales ecosystem.
• Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring to others where necessary for interpretation of policy.

Sales Opportunities Creation:

• Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and through participation in trade shows and conferences.

Customer Needs Clarification:

• Set clear objectives for each sales call or meeting, use standard materials to make a presentation to the customer and ask relevant questions to evaluate the customer's level of interest and to identify and respond to areas requiring further information or explanation.

Sell Customer Propositions:

• Identify the products or services that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price / terms and conditions of sale.
• Present these to the customer with a clear rationale and at standard commercial terms, referring to Team Lead, Purepay Sales where necessary to ask for concessions (e.g., price reduction) that gain the customer's agreement

Customer Relationship Management (CRM) Data:

• Schedule follow-up actions and enter relevant information into the customer relationship management system (CRM) after each contact with a customer to create a call plan and to ensure that Interswitch has quality data to enable effective customer retention and business development activities.

Operational Compliance:

• Develop knowledge and understanding of the Interswitch's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards.
• Obtain authorisation from Team Lead, Purepay Sales for any exceptions from mandatory procedure

Educational Qualification(s) and Certification

• University First Degree in Business Administration, Sales and Marketing or any finance-related field.

Experience:

• At least 3 years’ experience in sales to enable the job holder to deal with most situations and to advise others

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online