Job Vacancies at Workforce Group – 4 Positions in Nigeria

Locations: Ikeja and Agege, Lagos
Employment Type: Full-time

Responsibilities

• Managing large amounts of inbound and outbound calls promptly.
• Identifying customers’ needs, clarifying information, and providing solutions and/or alternatives.
• Build sustainable relationships and engage customers by taking the extra mile.
• Keep records of all conversations in our call centre database in a comprehensible way.

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Requirements

• B.Sc or HND certificate with a minimum of 2 years experience in a call centre or customer service environment.
• Not More than 28 years
• Applicants must have a good understanding of the Ibo or Hausa languages.
• Must be able to read, speak and write Ibo, Yoruba, or Hausa languages fluently.
• Accurate comprehension, interpretation, and capturing of information, accuracy, and timely response to calls.
• Proficient in the usage of Microsoft packages.
• Fluency in the Hausa Language is a must.
• Knowledge of customer service telephony and technology.
• Good data entry and typing skills.
• Excellent communication and problem–solving skills.
• Ability to understand individual differences.
• Proficiency in driving Sales will be an added advantage.

Salary

• N75,000 monthly net pay plus HMO and Pension.

Application Closing Date
4th March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Nationwide
Employment Type: Full-time
Industry: Banking/Financial Institution

Job Description

• Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
• Informing customers about bank products and services.
• Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
• Maintaining and balancing cash drawers and reconciling discrepancies.
• Packaging cash and rolling coins to be stored in drawers or the bank vault.
• Handling currency, transactions, and confidential information in a responsible manner.
• Using software to track bank information and generate reports.
• Following all bank financial and security regulations and procedures.

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Qualification Requirements

• HND / OND / NCE qualification.
• Cash handling experience and on-the-job training may be required.
• Exceptional time management, communication, and customer service skills.
• High level of accountability, efficiency, and accuracy.
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• High level of accountability, efficiency, and accuracy.
• 27 years and below.
• Good oral and written communication skills.
• Analytical and numerical skills.

Salary
N80,000 monthly Net + Other benefits.

Application Closing Date
31st January, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos
Employment Type: Full-time

Job Responsibilities

• Attend to customers enquires promptly and efficiently
• Taking deposit from customers and crediting their accounts respectively.
• Opening of Savings and Current Accounts
• Performing other financial transaction functions.

Requirements

• B.Sc (Minimum of Second Class Lower) / HND (Minimum of Lower Credit) qualification in any field.
• At least 1 year work experience.
• 28 years and below.

Knowledge, Skills, and Abilities:

• Very quick learner
• Keen attention to details
• Good team player
• Relationship Management
• Problem Solving
• Strong computer skills
• Interpersonal skills
• Good written and oral communication
• Integrity.

Salary
N80,000 Monthly net and other benefits.

Application Closing Date
28th February, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos
Employment Type: Full-time

Responsibilities

• Customer acquisition through sales of the company's products and services.
• Driving liability balances of accounts opened - Bundling electronic products.
• Cross-selling of company products and services.
• Participate in market storms, community fairs and cluster marketing events e.g. NYSC, Trade Fairs.
• Provide sales leads for Team Leads, Supervisors and Branch Managers.
• Ensure consistent high-quality service delivery.

Requirements

• B.Sc (Minimum of Second Class Lower) / HND (Minimum of Lower Credit) qualification in any field.
• At least 1 year work experience.
• 28 years and below.

Salary
N80,000 Monthly net and other benefits.

Application Closing Date
28th February, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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