Job Vacancies at Workforce Group – 4 Positions in Nigeria
Workforce Group is recruiting suitably qualified candidates on behalf of its clients in various sectors to fill the following positions below:
1.) Contact Centre / Telesales Agent (Hausa / Igbo Speaking)
2.) Bank Teller
3.) Service Executive
4.) Marketing Associate
See job details and how to apply below.
1.) Contact Centre / Telesales Agent (Hausa / Igbo Speaking)
Locations: Ikeja and Agege, Lagos
Employment Type: Full-time
Responsibilities
- Managing large amounts of inbound and outbound calls promptly.
- Identifying customers’ needs, clarifying information, and providing solutions and/or alternatives.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call centre database in a comprehensible way.
Requirements
- B.Sc or HND certificate with a minimum of 2 years experience in a call centre or customer service environment.
- Not More than 28 years
- Applicants must have a good understanding of the Ibo or Hausa languages.
- Must be able to read, speak and write Ibo, Yoruba, or Hausa languages fluently.
- Accurate comprehension, interpretation, and capturing of information, accuracy, and timely response to calls.
- Proficient in the usage of Microsoft packages.
- Fluency in the Hausa Language is a must.
- Knowledge of customer service telephony and technology.
- Good data entry and typing skills.
- Excellent communication and problem–solving skills.
- Ability to understand individual differences.
- Proficiency in driving Sales will be an added advantage.
Salary
- N75,000 monthly net pay plus HMO and Pension.
Application Closing Date
4th March, 2022.
How to Apply
Interested and qualified candidates should:
Click here to apply online
2.) Bank Teller
Location: Nationwide
Employment Type: Full-time
Industry: Banking/Financial Institution
Job Description
- Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
- Informing customers about bank products and services.
- Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
- Maintaining and balancing cash drawers and reconciling discrepancies.
- Packaging cash and rolling coins to be stored in drawers or the bank vault.
- Handling currency, transactions, and confidential information in a responsible manner.
- Using software to track bank information and generate reports.
- Following all bank financial and security regulations and procedures.
Qualification Requirements
- HND / OND / NCE qualification.
- Cash handling experience and on-the-job training may be required.
- Exceptional time management, communication, and customer service skills.
- High level of accountability, efficiency, and accuracy.
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- High level of accountability, efficiency, and accuracy.
- 27 years and below.
- Good oral and written communication skills.
- Analytical and numerical skills.
Salary
N80,000 monthly Net + Other benefits.
Application Closing Date
31st January, 2022.
How to Apply
Interested and qualified candidates should:
Click here to apply online
3.) Service Executive
Location: Lagos
Employment Type: Full-time
Job Responsibilities
- Attend to customers enquires promptly and efficiently
- Taking deposit from customers and crediting their accounts respectively.
- Opening of Savings and Current Accounts
- Performing other financial transaction functions.
Requirements
- B.Sc (Minimum of Second Class Lower) / HND (Minimum of Lower Credit) qualification in any field.
- At least 1 year work experience.
- 28 years and below.
Knowledge, Skills, and Abilities:
- Very quick learner
- Keen attention to details
- Good team player
- Relationship Management
- Problem Solving
- Strong computer skills
- Interpersonal skills
- Good written and oral communication
- Integrity.
Salary
N80,000 Monthly net and other benefits.
Application Closing Date
28th February, 2022.
How to Apply
Interested and qualified candidates should:
Click here to apply online
4.) Marketing Associate
Location: Lagos
Employment Type: Full-time
Responsibilities
- Customer acquisition through sales of the company's products and services.
- Driving liability balances of accounts opened - Bundling electronic products.
- Cross-selling of company products and services.
- Participate in market storms, community fairs and cluster marketing events e.g. NYSC, Trade Fairs.
- Provide sales leads for Team Leads, Supervisors and Branch Managers.
- Ensure consistent high-quality service delivery.
Requirements
- B.Sc (Minimum of Second Class Lower) / HND (Minimum of Lower Credit) qualification in any field.
- At least 1 year work experience.
- 28 years and below.
Salary
N80,000 Monthly net and other benefits.
Application Closing Date
28th February, 2022.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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