Job Vacancies at Workforce Group – 12 Positions in Nigeria
Workforce Group is recruiting suitably qualified candidates on behalf of its clients in various sectors to fill the following positions below:
1.) Contact Centre / Telesales Agent (Hausa / Igbo Speaking)
2.) E-Business Sales Specialist (P.O.S Sales & D.S. A)
3.) Secretary
4.) Marketing Associate (x6)
5.) Central Store Clerk
6.) Service Executive
7.) Branch Service Associate
See job details and how to apply below.
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1.) Contact Centre / Telesales Agent (Hausa / Igbo Speaking)
Locations: Ikeja and Agege, Lagos
Employment Type: Full-time
Responsibilities
- Managing large amounts of inbound and outbound calls promptly.
- Identifying customers’ needs, clarifying information, and providing solutions and/or alternatives.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call centre database in a comprehensible way.
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Requirements
- B.Sc or HND certificate with a minimum of 2 years experience in a call centre or customer service environment.
- Not More than 28 years
- Applicants must have a good understanding of the Ibo or Hausa languages.
- Must be able to read, speak and write Ibo, Yoruba, or Hausa languages fluently.
- Accurate comprehension, interpretation, and capturing of information, accuracy, and timely response to calls.
- Proficient in the usage of Microsoft packages.
- Fluency in the Hausa Language is a must.
- Knowledge of customer service telephony and technology.
- Good data entry and typing skills.
- Excellent communication and problem–solving skills.
- Ability to understand individual differences.
- Proficiency in driving Sales will be an added advantage.
Salary
- N75,000 monthly Net Pay plus HMO, Pension.
Application Closing Date
14th February, 2022.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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2.) E-Business Sales Specialist (P.O.S Sales & D.S. A)
Location: Victoria Island, Lagos
Employment Type: Full-time
Responsibilities
- P.O.S Sales
- Merchant engagement and sale of E business Payment acceptance solutions
- Identify new opportunities for business growth
- Prepare weekly/monthly report
- Actively monitor and provide timely support to merchants
- Increase sales by cross selling company’s products to merchants.
Requirements
- B.Sc Holders from a reputable institution with a minimum of 2.2
- Minimum of 1 year experience is required
- Candidates who already have an impressive client base of merchants and ability to sell E business Payment acceptance solutions.
Salary
N100,000 Net Monthly.
Application Closing Date
31st December, 2021.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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3.) Secretary
Locations: Lagos Island & Lagos Mainland, Lagos
Employment Type: Full-time
Job Responsibilities
- Making and receiving of calls (Switch board admin).
- Sending out and receiving correspondence (pouching of mails).
- Opening of account.
- Taking note of timelines and notice of meeting.
- Make meeting arrangement (setting up the meeting room, and ensuring availability of meeting materials).
- Proper filing and record keeping.
Requirements
- HND (Minimum of Lower Credit) degree in any field.
- 28 years and below.
Salary
N80,000 monthly and other benefits
Application Closing Date
31st December, 2021.
Method of Application
Interested and qualified candidates should:
Click here to apply online
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4.) Marketing Associate (x6)
Locations: Obalende, CMS, Marina, Oworosoki, Bariga and Isale Eko, Lagos
Employment Type: Full-time
Responsibilities
- Customer acquisition through sales of the company's products and services.
- Driving liability balances of accounts opened - Bundling electronic products.
- Cross-selling of company products and services.
- Participate in market storms, community fairs and cluster marketing events e.g. NYSC, Trade Fairs.
- Provide sales leads for Team Leads, Supervisors and Branch Managers.
- Ensure consistent high-quality service delivery.
Requirements
- HND (Lower Credit Minimum)
- 30 years and below.
Salary
- N74,000 Monthly Net plus HMO, Pension, Leave Allowance and 13th Month Bonus.
Application Closing Date
31st December, 2021.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: This role is strictly for HND candidates only.
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5.) Central Store Clerk
Location: Lagos Island, Lagos
Employment Type: Full-time
Qualifications
- Should possess an HND (minimum of Lower Credit) qualification
- Not more than 28 years old.
Salary
N74,000 / Month.
Application Closing Date
31st December, 2021.
How to Apply
Interested and qualified candidates should send their CV to:
recruitment@workforcegroup.com
using the "Central Store Clerk "as the subject of the email.
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6.) Service Executive
Location: Lagos
Employment Type: Full-time
Industry: Financial Sector (Leading Commercial Bank)
Responsibilities
- Maintain a positive attitude while dealing with a variety of problems and applying creative problem-solving methods.
- Anticipate customer needs by studying services, products, and proper customer processes and procedures.
- Record all customer and end-user calls in order to improve service and products provided by the company.
- Monitor customer problems and needs to anticipate inquiries and respond to issues immediately as they occur.
- Understand how to use the company knowledge base to prepare for each customer interaction while taking detailed notes.
- Prevent the escalation of customer issues by collecting and analyzing information provided before interacting with the customer.
- Completing a range of financial transactions, including processing invoices, payments, creating accounts and maintaining records.
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Requirements
- BSc (Minimum of Second Class Lower) / HND (Minimum of Lower Credit) Degree in any field.
- 28 years and below.
Salary
N80,000 monthly.
Application Closing Date
31st December, 2021.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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7.) Branch Service Associate
Location: Lagos
Employment Type: Full-time
Responsibilities
- Handle customer complaints or concerns.
- Respond to customer calls and emails and answer questions about products and services.
- Completing a range of financial transactions, including processing invoices, payments, creating accounts and maintaining records.
Qualifications
- B.Sc Degree (Minimum of Second Class Lower) or HND (Minimum of Lower Credit) in any field.
- 28 years and below.
Application Closing Date
31st December, 2021.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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