Job Vacancies at Jumia Nigeria – 8 Positions

Location: Lagos
Employment Type: Full Time

Job Objective

• As Head of Seller Engagement at Jumia, you will be at the center of our commercial strategy.
• Your main challenge will be to build the most relevant marketplace in Nigeria, powered by the largest number of engaged sellers, the widest choice of products, and the best prices.
• You will shape the way we manage and animate thousands of sellers; Using all levers to grow their business while improving their operational excellence and protecting the CXP.

Key Responsibilities 

• Structure performance, pricing, operational management for our tail of sellers
• Manage the commercial vendor call center
• Lead the execution of our marketplace monetization strategy
• Lead the improvement of vendor experience
• Grow our mid-tail vendor base into key accounts
• Manage a team of junior account manager

Requirements and Experience

• Top Engineering or Business Schools and Universities
• A previous experience of at least 4 years in management consulting, e-commerce, venture capital, company creation or category management (retail) would be appreciated
• Performance and action-oriented
• Strong entrepreneurial skills, leadership, and drive
• Strong communication skills
• Strong interpersonal skills: Convince the people and your team that you are making the right decisions
• Resistant to stress
• Very independent with a strong ability to go further than the expectations
• Fast learner
• Strong analytical skills
• Ability to adapt to a multinational environment
• Capacity to challenge and improve processes
• Demonstrated ability to work in a fast-paced and competitive environment.
• Expected background and technical skills
• Proficiency in MS Office and Excel
• Ability to analyze large data sets to make strategic decisions

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos
Employment Type: Full Time
Department: Commercial Planning & Performance

Job Objective

• The Planning & Performance function at Jumia is responsible for anticipating and structuring the planning & performance activities for the group. We are a cross-functional team delivering what is right for the group agnostic of function or agenda.

The role encompasses six clearly defined dimensions:

• Steering country on full PnL to profitability across GP1/GP2 & GP3
• Supporting the production Monthly/Weekly performance planning
• Support all functions in the company to deliver on our budget and vision
• Support preparation mid-month and monthly Performance reviews with top management
• Launching/implementing and monitoring performance steering actions across marketing/commercial/ops and Jumia Services
• Work across all business units Physical Goods/On-demand & Jumia Pay
• The Profitability Analyst is supporting the work on high-impact actions and projects across all functions commercial/marketing/Ops and JS. The aim is to bring exceptional profitable usage growth across the group.
• The analysis and insights produced by the Profitability Analyst have a strong impact on different dimensions of the business: the Planning & Performance team is the main team in charge of projects/analysis which is both cross-functional and key to the strategic success of Jumia

Responsibilities

• Monitoring monthly performance across the group and full PnL identifying and conducting root cause analysis on deviations ensuring all departments are aligned with the expected trajectory
• Suggest the defining and implementation of performance steering actions to growth in the profitable usage of Jumia
• Giving weekly visibility on key deviations versus Business Plan for the group
• Assessing every month the deviation versus Jumia Services SLA (Service Level Agreement) to avoid any extra cost due to lack of planning accuracy
• Weekly assessment of the results of growth initiatives (AB tests on shipping fees, Vouchers, Success Rate)
• Weekly assessment of business profitability and usage and suggestions for improvement in these KPIs (change in customer fees, commissions, vendor fees, etc.)
• Ad hoc analysis on high-impact areas of the business (Customers churn rate, Repurchase rate across categories, etc.

Experience and Requirements

• Top Business / Engineering Schools and Universities
• 5+ years experience
• A significant experience in eCommerce, management consulting, venture capital, company creation or category management (retail) would be appreciated
• Proficiency in MS Office and Excel (VBA would be a plus)
• Ability to analyze large data sets to make strategic decisions

A successful candidate will fulfill the following requirements:

• Strong interpersonal skills
• Advanced analytical skills
• Advanced communication skills
• Organized
• Structured
• Fast learner
• Resistant to stress
• Independent with a strong ability to go further than the expectations
• Strong desire to pursue a career in Jumia
• As a whole, we expect someone passionate, creative, and able to work efficiently. We expect a smart and hard-working individual, with a strong willingness to become a leader at Jumia.

We Offer

• A unique experience in an international, entrepreneurial, yet structured environment
• An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet ventures
• The opportunity to be part of a team full of talented people with the best backgrounds.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos
Employment Type: Full time

Job Objective

• As HR Business Partner, you will be the business partner to the Heads of Commercial, Operations, and Support (which includes Finance, HR, IT, & Legal) departments and own levers on end-to-end employee lifecycle management.

Key Responsibilities

• Onboard new team members into these teams by ensuring a world class onboarding experience by coordinating initiatives to create the best experience for new hires
• Participate in hiring for these teams, developing contract terms for new hires, promotions, and transfers.
• Identifies training needs for business units and individual executive coaching needs, craft career paths & learning plans.
• Grow & manage performance for these teams by providing day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
• Engage & retain.
• Support organizational development for these functions and participates in the evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
• Manage offboarding of employees.

Requirements and Qualification

• Bachelor's degree preferred.
• Minimum of 5 years of experience resolving complex employee relations issues.
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.

We Offer

• A unique experience in an entrepreneurial, yet structured environment.
• The opportunity to become part of a highly professional and dynamic team working around the world.
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos
Employment Type: Full-time

Job Objective

• As Jumia Global Manager at Jumia, you will be at the center of our relationship with overseas sellers.
• Your main challenge will be to build a good relationship with the global team and play a key role in ensuring that Jumia offers AAA service to their customers with a diverse assortment across multiple international sellers.
• In order to achieve the highest standards of service to which Jumia aspires, you will need to fully integrate the project within the local marketplace while ensuring operations are up to international standards for sellers and customers alike.
• As part of the local team, you will be in contact with all local departments (Finance, Jumia Service, Commercial, Customer service, Vendor operations), local logistics partners, Jumia’s Asia team, and the central team in Dubai.

Key Responsibilities

• Manage the commercial and operational performance that enables Jumia to achieve growth objectives whilst maintaining the right operational fundamentals
• Plan & execute marketing initiatives geared towards driving new customer acquisition
• Drive growth by ensuring the development of a vast and varied product range, not easily accessible in your market whilst developing international consignment on key assortments articles
• Ensure top-notch operational performance for international sellers
• Organize the warehouse inbound activities for international sellers

Requirements & Qualification

• Top Engineering or Business Schools and Universities Degree
• A previous experience of at least 4 years in management consulting, e-commerce, venture capital, company creation or category management (retail) would be appreciated
• Proficiency in MS Office and Excel
• Ability to analyze large data sets to make strategic decisions
• Performance and action-oriented
• Strong entrepreneurial skills, leadership, and drive
• Strong communication skills
• Strong interpersonal skills: Convince the people and your team that you are making the right decisions
• Well organized
• Capacity to challenge and improve processes
• Demonstrated ability to work in a fast-paced and competitive environment.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos
Employment Type: Full-time

Job Objective

• As Head of Grocery, you will be responsible for managing and steering the performance of our different value propositions while ensuring synergies between all (PG, OnDemand Services, Grocery Hypermarket Stores, and Provision stores).

Key Responsibilities

• Managing and steering the performance of our different value propositions while ensuring synergies between all.
• Sourcing the 5K products+ necessary to cover all grocery consumer needs on eCommerce.
• Ensuring all retail supply is going through the revamped retail contract with the right economics for Jumia.
• Managing the assortment of our dark stores to cover 1,5K+ products (from ecom to dark stores).
• Acquiring hypermarkets, supermarkets, chains of provision stores on our quick commerce to cover key areas.
• Ensuring 100% availability for eCommerce and dark stores by managing daily replenishment of our main warehouses and dark stores.
• Ensuring AAA customer experiences.
• Coordinating with marketing to enhance visibility on our different value propositions.
• Creating and maintaining the ecosystem of tools, processes.
• Launching Brand to Store with the key grocery brands.

KPIs:

• IS Grocery vs target for each line of service (Ecommerce, quick commerce hyper/chains of provision stores, dark stores).
• # of orders on eCommerce with more than 10 unique SKUs.
• % Availability in JE for eComm next day.
• % Availability in Jumia Dark stores.
• # of hyper/provision stores on ODS with more than 500 SKUs live.

Requirements & Qualification

• A bachelor’s degree from a reputable university (MSc/MBA is a plus).
• +10years from the retail industry, directly involved in managing sourcing (Game, Shoprite, etc).
• Strong analytical skills and ability to make data-driven decisions.
• Strong negotiation skills.
• Exceptional communication skills.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Locations: Abuja (FCT), Dolphine Estate - Lagos, Ibadan - Oyo, Port Harcourt - Rivers
Employment Type: Contract

Job Description
Tasks and Duties:

• You are in charge of the daily reconciliation of cash collections from riders, this consists of: making sure that all delivered orders have been paid for
• Verifying the payment method indicated by the delivery associates and the corresponding cash / POS remittance
• Booking all collections in CPMT against the list of orders delivered
• You are responsible for the cash collected and its timely remittance to the Finance team at the end of each day, you will remit the cash collected to FETS and get a proof of deposit
• You will transfer this proof of deposit to the Finance team and create a payment in CPMT
• You are responsible for the accuracy of the balances of each rider and your hub
• All collections must be completed and recorded on the same day
• At the beginning of each day, you will report the collections of the previous day and share the list of any outstanding collections
• You will publish daily remittance collection pending reports by riders from CPMT. The information will be used by the city managers to chase the recovery from the reported riders daily with necessary actions if needed.

Qualifications

• Great attention to details
• Rigorous and won't close business before making sure all orders are reconciled and cash is collected.
• Full collection of payments will be his/her responsibility.
• 1-2 years experience
• BSc in Accounting or any related course

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos
Department: Commercial - Commercial Planning
Job Type: Full Time

Job Objective

• Jumia’s platform across Africa is already the largest and most engaged platform. As we are entering a phase of unbelievable scale-up, our ability and the necessity to monetize the platform are growing.
• This is where you will step in. This is a crucial role at Jumia, with direct exposure to top management, provided the importance of the job. Your key objective is to drive our gross margin*. As part of his job, the Revenue Manager will have to show a great understanding of eCommerce and marketplace (or a very strong ability to learn), developing streams of value-added services for our sellers and our customers, ensuring by this a road to profitability for Jumia.
• The Revenue Manager will be interacting mostly with C-Levels of Jumia. It will definitely be a key success factor for him to engage the senior leadership team into what he/she identified as the next generation of revenue stream. As our profitability also relies on our top line, the Revenue Manager will be strongly committed with all commercial directors to ensure our new revenue streams do not impact negatively the top line.
• Based on his expertise, the revenue manager will also be the owner of most inventory decisions as well as budgets dedicated to investments into prices (e.g subsidy). *Gross margin is composed of marketplace commission, retail margin, shipping fee revenues, vendors penalties, vendors value-added services, logistics fees.

Responsibilities
Monitoring Gross Profit P&L performance vs budget:

• Building analysis to ensure smart reporting on the performance across all categories, leading to action-oriented recommendations (at Cat1 / Cat2 / Cat 3 + Seller Level at GP1 level).
• Improving our GP2 by optimizing seller and customer passthrough and adapting the commission matrix to reflect price leadership opportunities and scale our Value Added Services.
• Owner of developing the next generation for revenue streams focused on providing services to sellers (Values Added Services):
• Take ownership of VAS products including elaborating on the product value proposition, target market, application scenarios, key differentiators and USPs, benchmarking, trends and vision
• Monitoring, leading, and accelerating the adoption of these services o Designing action plans to be executed by KAMs
• Reconciliation of Marketing Contribution (Deal tracker vs booked by Finance) + back margin follow-up
• Making sure that all revenue streams are booked and correctly implemented

Inventory Management:

• Management of POs (Retail): making sure that we inbound the right assortment at the right quantity and with a price leadership

Management of COs (Consignment):

• CP Coordination/execution of Inventory to ensure a healthy rolling stock
• Making sure that all products in our WH are visible on the website
• Making sure we give visibility to best sellers
• Making sure that they are picked as collections in the consumer needs (merchandising campaigns).
• Making sure that the seller subscribes to visibility services (SP, VAS, etc…)
• Making sure that we reprice the slow movers (PSA, Phoenix)
• Coordinate Performance Steering Actions with KAMs so that they can negotiate deep discounts with sellers to animate a clearance campaign.

Repricing of Forfeited Items:

• Coordinating with IT to make sure that the products are live on the website.
• Reprice the items in order to maximize our margins while ensuring that the items move quickly
• Work on the collections for the clearance campaign.
• Ensuring Jumia is offering the lowest prices on its assortment by scanning, mapping, and comparing Jumia and its competitors’ SKUs several times a week (“Phoenix Process”).

Required Skills & Qualifications

• 2+ years experience in top tier consulting firms, 2+ years experience in top tier e-commerce firms, 2+ years in top tier investment banks or audit firms
• Top-tier engineering universities.

We Offer

• A unique experience in an entrepreneurial, yet structured environment.
• The opportunity to become part of a highly professional and dynamic team working around the world.
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos
Employment Type: Full time

Job Objective

• As Legal Manager, your responsibility would be to support the Head of Legal and Corporate Governance in giving legal advice to management on all relevant issues and to ensure that the company adheres strictly to all laws and guidelines with the sole aim of protecting the company’s reputation.

Key Responsibilities

• Proffer advice on legal and regulatory topics across the full range of transactions, particularly providing support to Jumia Services
• Advising on general business law issues and managing the legal issues of all areas of the company, including but not limited to corporate matters, procurement, safety, security insurance and sustainability issues
• Review, draft and negotiate various commercial agreements
• Liaise with various regulatory bodies in getting necessary regulatory approvals
• Liaise with external legal counsel in managing various litigation
• Identify and mitigate potential legal risks.
• Liaise with various Law enforcement agencies including Nigeria Police, EFCC, DSS, Nigeria Customs, etc
• Keep track of all Insurance cases and liaise with Insurance companies to in the settlement of insurance claims
• Ability to deliver high-quality work under deadlines.

Qualifications & Experience 

• LLB from a recognised and accredited University
• 7+ years legal experience in a top law firm or corporate practice
• Mix of professional experience as in-house legal counsel in a technology related business and legal counsel in a top tier law firm with international clients or other relevant private or public practice
• Proven ability to create legal defensive or proactive strategies
• Litigation skills to handle administrative procedures within public authorities
• Sound judgement and ability to analyse situations and information
• Adequate knowledge of the e-commerce / technology Industry
• Comfortable working in a fast-paced organisation.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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