Job Vacancies at Jumia Nigeria – 8 Positions
Jumia is recruiting to fill the following positions:
1.) Head of Acquisition & Incubation - Jumia
2.) Legal Manager - Jumia
3.) 3PL Account Manager - Jumia
4.) On - Demand Service Logistics Manager - Jumia
5.) Human Resources Manager - Jumia
6.) Profitability Analyst (Performance & Planning) - Jumia
7.) Head of Vendor Relationship Management - Jumia
8.) Head of Advertising - Jumia
Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.
See job details and how to apply below.
1.) Head of Acquisition & Incubation - Jumia
Location: Lagos
Employment Type: Full Time
Department: Commercial - Seller Management - Acquisition & Incubation
Main Responsibilities
- Manage and optimize the lead generation and lead to live process
- Ensuring all acquisition channels are operating flawlessly and producing the maximum output
- Detect the training needs of vendors and create a curriculum to get them started on the Jumia platform and to bring them to the next level
- Create online and offline educational content
- Run online and offline training sessions
- Organise Vendor events
- Manage and optimize the lead generation and lead to live process
- Ensuring all acquisition channels are operating flawlessly and producing the maximum output
- Incubate the vendors for 1 month after live to make sure they are engaged properly
- Ensuring sellers to get 1 order on platform within 7 days
- Manage a team of trainers & vendor onboarder.
Qualification & Experience
- 4+ years’ experience.
- Able to quickly grasp concepts and explain them in a clear manner
- Experience in managing a team
- Ability to create flawless presentations using PowerPoint
- Excellent communication skills both written and verbal
- Fast learner
- Resistant to stress
- Strong entrepreneurial skills, leadership and drive
- Very independent with a strong ability to go further than the expectations
- Ability to adapt in a multinational environment
- Demonstrated ability to work in a fast paced and competitive environment
- Ability to run call center to drive productivity
- Good analytical skills.
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- The opportunity to become part of a highly professional and dynamic team working around the world
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
2.) Legal Manager - Jumia
Location: Lagos
Employment Type: Full time
Job Objective
- As Legal Manager, your responsibility would be to support the Head of Legal and Corporate Governance in giving legal advice to management on all relevant issues and to ensure that the company adheres strictly to all laws and guidelines with the sole aim of protecting the company’s reputation.
Key Responsibilities
- Proffer advice on legal and regulatory topics across the full range of transactions, particularly providing support to Jumia Services
- Advising on general business law issues and managing the legal issues of all areas of the company, including but not limited to corporate matters, procurement, safety, security insurance and sustainability issues
- Review, draft and negotiate various commercial agreements
- Liaise with various regulatory bodies in getting necessary regulatory approvals
- Liaise with external legal counsel in managing various litigation
- Identify and mitigate potential legal risks.
- Liaise with various Law enforcement agencies including Nigeria Police, EFCC, DSS, Nigeria Customs, etc
- Keep track of all Insurance cases and liaise with Insurance companies to in the settlement of insurance claims
- Ability to deliver high-quality work under deadlines.
Qualifications & Experience
- LLB from a recognised and accredited University
- 7+ years legal experience in a top law firm or corporate practice
- Mix of professional experience as in-house legal counsel in a technology related business and legal counsel in a top tier law firm with international clients or other relevant private or public practice
- Proven ability to create legal defensive or proactive strategies
- Litigation skills to handle administrative procedures within public authorities
- Sound judgement and ability to analyse situations and information
- Adequate knowledge of the e-commerce / technology Industry
- Comfortable working in a fast-paced organisation.
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- The opportunity to become part of a highly professional and dynamic team working around the world
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
3.) 3PL Account Manager - Jumia
Location: Lagos
Employment Type: Full time
Job Objective
- As 3PL Account Manager, you will be responsible for the end-to-end logistics including planning and scheduling.
- You will also be responsible to manage 3PLs and partnerships for the overall efficient running of our OnDemand Services.
Responsibilities
- Coordinate the relationship between Jumia and 3PL Partners.
- Enforce administrative standards and policies for 3PLs and ensure compliance.
- Follow up with partners on the Service level agreements, compliance and key KPIs.
- Maintain key relationships with 3PL CEOs/ GMs and keep them aligned on Jumia vision.
- Prepare account status reports, scorecards and share periodically with the partners.
- Handling and following up on daily issues between partner, customer experience and operation teams.
- Responsible for ensuring the credit notes, invoices, cash on delivery are submitted on time from 3PL.Do daily/ weekly deep dives and present to management for improvement of KPIs.
Qualification & Experience
- A Bachelor's Degree in Business Administration / Science or equivalent.
- Approachable and responsive, able to connect with stakeholders at all levels.Strong problem-solving skills and customer service focus.
- Supportive team player with a strong drive to create a positive work environment.
- Excellent knowledge of English is required, strong communication skills are critical.
- Thorough working knowledge of MS Office, e.g. solid and sound Excel knowledge.
We Offer
- A unique experience in an entrepreneurial, yet structured environment.
- The opportunity to become part of a highly professional and dynamic team working around the world.
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
4.) On - Demand Service Logistics Manager - Jumia
Location: Lagos
Employment Type: Full time
Department: Logistics
Job Objectives
- As Head of Logistics for OnDemand Service, you will be responsible for the end-to-end logistics operations of one of the fasters growing businesses in Jumia.
- You will interface with commercial and vendor operations, managing stakeholders by communicating key performance indices and reports to drive a highly efficient execution of our ODS logistics.
Responsibilities
- Design new processes, optimize existing ones for smooth functioning of logistics.
- Implementation of central SOPs/ Policies across the country without exceptions
- Responsible of country’s 3PL/ DA Happiness, Attrition rate and compliance
- Establish cross functional alignment and escalation mechanisms for alignment of common vision.
- Collect feedback from all stakeholders and make processes more scalable.
- Coordinate with country and central leadership teams for expansion, special projects and new initiatives
- Provide periodic update to management on projects and performance.
- Build expertise on logistics tools and systems used.
- Coach team on processes and tech tools and be informed on the update.
Qualification and Experience
- Bachelor's Degree, MBA is a plus
- 5-8 years of experience in On-Demand/ ecommerce logistics
- Comfortable working with large amounts of data and analyses insights.
- Strong written and verbal communication skills
- Ability to deal with ambiguity, work on multiple projects in a fast-paced environment.
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- The opportunity to become part of a highly professional and dynamic team working around the world
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
5.) Human Resources Manager - Jumia
Location: Lagos, Nigeria
Employment Type: Full-time
Department: HR
Objective
- The role caters for all engagements, activities, processes and projects related to the wellbeing of Jumia employees in country of base.
Admin and Compliance:
- Implements and administrates all HR policies & procedures guiding Jumia companies (onboarding, contracts, internal policies, immigration, leave management, payroll, offboarding)
- Ensures admin processes are running smoothly
- Manages compliance to all HR (safety, health, other) and labour topics for all Jumia companies
- Manages the HR & Admin team on a daily basis and in their development.
Development:
- Implements and administrates all HR policies & procedures guiding Jumia companies (recruiting, training, mobility, induction, retention, succession planning, talent management, PPR)
- Ensures processes are running smoothly
- Implements and leads our performance management system (objective, performance based and transparent)
- Uses data analysis to influence strategic decisions and to address organizational challenges to talent management
- Promotes and coordinates initiatives that support organizational change
- Drives the achievement of HR results by leveraging resources, developing performance standards and results in planning and monitoring.
Work Environment:
- Implements satisfaction/motivation barometers, measures and acts accordingly
- Suggests appropriate events to strengthen sense of belonging
- Manages employee relations (social bodies, employee satisfaction, health and security)
- Manages culture and the office in general (IT, logistics, office initiatives, values dissemination, every-day life).
Coaching and Advice:
- Improves the performance of others by empowering a strong leadership and coaching culture
- Works closely with leadership to build, implement and enforce the HR initiatives (policies, programs, processes ...)
- Coaches managers to support and roll out people development efforts.
Continuous Improvement:
- Promotes feedback mechanisms for employees to influence the continuous improvement of HR services and processes
- Ensures HR practices are aligned with business needs and makes recommendations to HR leadership when changes are appropriate
- Provides input to the design and development of company-wide HR initiatives and ensures they are aligned with business needs.
Experience and Requirements
- 5 years minimum experience, preferably in a manufacturing, production or distribution environment with a strong focus on logistics or alternatives supply chain
- Clear understanding of local labor laws with regards to employee hiring and exit management
- Basic / Working knowledge of Enterprise Resource Planning system e.g. Jobvite, PeopleHR or Bamboo will be an added advantage
- Working knowledge of Applicant Tracking Systems
- Experience in people strategy
- People management skills.
We Offer
- A unique experience in an entrepreneurial, yet structured environment, growing at a very high rate
- A unique opportunity of discovering Africa and having strong impact in building the African e-commerce sector
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
6.) Profitability Analyst (Performance & Planning) - Jumia
Location: Lagos, Nigeria
Job type: Full Time
Department: Commercial Planning & Performance
Job Objective
- The Planning & Performance function at Jumia is responsible for anticipating and structuring the planning & performance activities for the group. We are a cross functional team delivering what is right for the group agnostic of function or agenda.
The role emcompasses six clearly defined dimensions:
- Steering country on full PnL to profitability across GP1/GP2 & GP3
- Supporting the production Monthly/Weekly performance planning
- Support all functions in the company to deliver on our budget and vision
- Support preparation mid month and monthly Performance reviews with top management
- Launching/implementing and monitoring performance steering actions across marketing/commercial/ops and Jumia Services
- Work across all business units Physical Goods/On-demand & Jumia Pay
- The Profitability Analyst is supporting the work on high impact actions and projects across all functions commercial/marketing/Ops and JS. The aim is to bring exceptional profitable usage growth across the group.
- The analysis and insights produced by the Profitability Analyst have a strong impact on different dimensions of the business: the Planning & Performance team is the main team in charge of projects/analysis which are both cross functional and key to the strategic success of Jumia
Responsibilities
- Monitoring monthly performance across the group and full PnL identifying and conducting root cause analysis on deviations ensuring all departments are aligned with the expected trajectory
- Suggest the defining and implementation of performance steering actions to growth in the profitable usage of Jumia
- Giving weekly visibility on key deviations versus Business Plan for the group
- Assessing every month the deviation versus Jumia Services SLA (Service Level Agreement) to avoid any extra cost due to lack of planning accuracy
- Weekly assessment of the results of growth initiatives (AB tests on shipping fees, Vouchers, Success Rate)
- Weekly assessment of business profitability and usage and suggestions for improvement in these KPIs (change in customer fees, commissions, vendor fees, etc.)
- Ad hoc analysis on high-impact areas of the business (Customers churn rate, Repurchase rate across category, etc.
Experience and Requirements
- Top Business / Engineering Schools and Universities
- 5+ years experience
- A significant experience in ecommerce, management consulting, venture capital, company creation or category management (retail) would be appreciated
- Proficiency in MS Office and Excel (VBA would be a plus)
- Ability to analyse large data sets to make strategic decisions
A successful candidate will fulfil the following requirements:
- Strong interpersonal skills
- Advanced analytical skills
- Advanced communication skills
- Organized
- Structured
- Fast learner
- Resistant to stress
- Independent with a strong ability to go further than the expectations
- Strong desire to pursue a career in Jumia
- As a whole, we expect someone passionate, creative and able to work efficiently. We expect a smart and hard working individual, with a strong willingness to become a leader at Jumia.
We Offer
- A unique experience in an international, entrepreneurial, yet structured environment
- An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet ventures
- The opportunity to be part of a team full of talented people with the best backgrounds.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
7.) Head of Vendor Relationship Management - Jumia
Location: Lagos
Employment Type: Full-time
Job Objective
- As Vendor Relationship Manager at Jumia, you will be at the center of our commercial strategy.
- Your main challenge will be to build the most relevant marketplace in Nigeria, powered by the largest number of engaged sellers, the widest choice of products and the best prices.
- You will shape the way we manage and animate thousands of sellers; Using all levers to grow their business while improving their operational excellence and protecting the CXP.
Key Responsibilities
- Structure performance, pricing, operational management for our tail of sellers
- Manage the commercial vendor call center
- Lead the execution of our marketplace monetization strategy
- Lead the improvement of vendor experience
- Grow our mid-tail vendor base into key accounts
- Manage a team of junior account manager
- Requirements and Experience:
- Performance and action oriented
- Strong entrepreneurial skills, leadership and drive
- Strong communication skills
- Strong interpersonal skills: Convince the people and your team that you are making the right decisions
- Resistant to stress
- Very independent with a strong ability to go further than the expectations
- Fast learner
- Strong analytical skills
- Ability to adapt in a multinational environment
- Capacity to challenge and improve processes
- Demonstrated ability to work in a fast paced and competitive environment.
- Expected background and technical skills
- Top Engineering or Business Schools and Universities
- A previous experience of at least 4 years in management consulting, e-commerce, venture capital, company creation or category management (retail) would be appreciated
- Proficiency in MS Office and Excel
- Ability to analyze large data sets to make strategic decisions
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- The opportunity to become part of a highly professional and dynamic team working around the world
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
8.) Head of Advertising - Jumia
Location: Lagos
Job type: Full Time
Department: Marketing - Advertising
Job Objective
- We are looking for an individual with strong advertising experience to guide the local Jumia Advertising roadmap!
- Aside from the opportunity to work in e-commerce with a diverse, innovative and dynamic team, we can offer you flexible working hours and a fun and fast pace work environment!
Responsibilities
- Understand the local media landscape and look for opportunities to impact media plans with new partners and formats.
- Actively leverage your network of agencies, brands & partners in promoting usage of Jumia Advertising
- Proactively lead client relationships by leveraging traffic and platform capabilities to drive the client’s business and marketing objectives.
- Collaborate with our Commercial Team and Key Accounts to develop clear business objectives, high impact digital advertising & marketing programs and measurement of those programs.
- Manage projects across cross-functional teams and with the client to ensure successful delivery of those programs.
- Present findings and results to Key Accounts Client Executives.
- Act as a knowledgeable industry leader in online marketing, analytics, and targeting.
- Improve and share project management processes, standards, templates and best practices both internally and with client teams.
- Maximize revenue inflow from these client accounts.
- Attain monthly, quarterly and annual sales targets related to your client account portfolio.
- Actively identify and pursue new advertising client accounts.
- Conceptualize, verbalize, document, test, propose and present new online revenue generating opportunities.
- Use web analytics tools to analyse site traffic and user demographics in support of online campaign proposals and client presentations.
- Source, execute, optimise and evaluate all elements of each media campaign. Be the bridge from strategy to execution.
- Set up all measurement metrics and KPIs for each campaign.
- Provide key learnings reports quarterly with recommendations for future plans.
Qualification & Experience
- An advertising / marketing or related qualification
- Interest in delivering and supporting Jumia in a client-facing role.
- Ability to excel in team environments.
- Strong interpersonal and presentation skills.
- Passionate about advertising, marketing, data, analytics and technology.
- Minimum of 3+ years with agency experience.
- Minimum of 4+ years digital advertising sales.
- Interest in client-side positions and digital marketing initiatives.
- Must be able to balance a creative and business approach.
- Must be passionate about online advertising and marketing.
- The ability to create and maintain good relationships with client accounts.
- Able to identify and realize revenue opportunities related to online advertising.
- Delivers customer satisfaction;
- Leads completely.
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- The opportunity to become part of a highly professional and dynamic team working around the world
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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