Work From Home Job Vacancies @ Chipper Cash – 8 Positions

Location: Nigeria

What you will be doing

• To complete all Enhanced Due Diligence checks in a timely and efficient manner whilst adhering to the anti-money laundering regulations, regulatory requirements, and the Firm's Policies
• Conduct public domain searches for negative information related to customers and associated entities
• Confirm previously conducted screening, OFAC and Sanctions reviews were appropriately handled and review any pending matches of customers and/or associated entities
• Review notices for any relevant disciplinary actions and/or negative news
• Review customer activity, to identify suspicious activity
• Verify source of funds/wealth information through online searches or other documentation
• Actively manage and lead processes and tasks supporting the Firm’s EDD program
• Lead key projects and initiatives related to assessing and mitigating the Firm’s exposure to money laundering and reputational risk-relevant activities
• Assist in overall management of risk-relevant matters associated with prospective clients identified by the First Line Unit during Client Due Diligence (CDD) and EDD processes to ensure continued knowledge of the existing client base and any material changes to client information
• Draft and update, procedures and desktop guidance
• Presenting Complex cases to senior managers
• Collaborate with Legal, Risk and Compliance to ensure the AML program operates effectively and continue to comply with industry regulations and expectations
• Provide general support for the onboarding teams and serve as their point of contact for questions, issues and escalations
• To verify Individuals, Beneficial Owners, Directors and Signatories in accordance with regulatory standards by performing electronic verification searches, documenting and requesting supporting information where applicable
• Detecting fraud at an early stage by reviewing proof of ID documents to ensure they are genuine
• Performing quality assurance checks and share feedback/cross training to build knowledge and enhance the customer experience
• Communicate effectively with the Financial Crime Team to determine EDD outcomes, ensuring regulatory compliance.
• Provision of MI and Metrics to facilitate full oversight of financial crime risks at a senior management level and any necessary remedial action to be commissioned in a timely fashion

Requirements
What you should have:

• 3 Years CDD/ KYC experience dealing with high risk customers/entities
• Experience within financial services preferably Financial Institution/fintech
• Strong written and verbal communication skills
• Thorough understanding of red flags
• Good understanding of complex structures
• Attention to detail and data entry accuracy
• Knowledge of customer due diligence policies (AML, Fraud, Sanctions / PEPs)
• Embraces continuous improvement culture
• Ability to deal with multiple priorities and meet deadlines
• Strong organizational and time management skills
• Good team player who is proactive in their work
• Managing the timely completion of high-risk periodic reviews across all jurisdictions
• Actively engaged in the design and distribution of financial crime training and communications to ensure operational teams have a proper understanding of financial crime risk
• Relevant Financial Crime qualification would be an advantage

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Nigeria (Remote)

Job Description

• As a (Senior) Research Manager at a fast-growing early-stage company, you will have the opportunity to create massive impact - on the company, on the product, and, most importantly, on the lives and livelihoods of our users.
• We are a small design team. You will be encouraged to engage in decision making that will establish the culture of design at Chipper Cash.
• We have a product team culture centered on open-communication, honest feedback, and personal responsibility. You will not be micromanaged.
• The Chipper team is truly global - on a daily basis, you might be interacting with team members in San Francisco, Los Angeles, New York City, London, Cape Town, Accra, Lagos, Kampala, Harare and Nairobi.
• As a UX Research Manager, you will be joining the UX Research branch of our Insights team. In addition to working with analytics and consumer insights; you’ll spend your time planning research initiatives, validating ideas with studies, and championing empathy for our users to stakeholders across the company.

What You Will Be Doing

• Guide the UX research team (and broader Insights team) to craft studies that help shape outcomes and user behaviors. Identify and make recommendations for product and strategy improvements based on data insights.
• Plan and lead large scale research (physical and virtual) across the African continent and the African diaspora. We use a combination of moderated and unmoderated methods to learn more about our users and bring their voice to design conversations
• Work with designers, growth marketing, analytics, product and other areas of the business to formulate research questions across a variety of markets – including B2C, B2B and Developer-facing experiences
• Maintain an insights library formulated from past and current research and identify gaps in our team's knowledge of Chipper's users.
• Grow the Insights team's influence and promote data-driven decision making as a core company value.

What You Should Have

• We're looking for someone who enjoys framing tomorrow's research strategy as much as throwing together a quick survey to address today's pain points.
• You should have 4+ years specifically in user research or similar experience, and at least 2 years of managerial experience.
• You are comfortable leading conversations around user research, forming task groups, and unafraid to challenge assumptions.
• You are fluent in research methodology, experienced in delivering practical and insightful UX recommendations for company strategy, and demonstrate a depth of knowledge for African contexts and nuances.

Our Design Principles:

• UX Researchers sit at the intersection of Insights, Design, Product Management, and all other stakeholders within Chipper Cash. From pairing with developers to facilitating cross-team workshops, designers help bring ideas to life.
• Designers are also responsible for incorporating Chipper's design principles into their work.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Location: Nigeria (Remote)

Job Description

• This position supports the Legal, Risk and Compliance Function, reporting to the CCO.
• The Global Head of Governance & Risk & Compliance (Global HeadGRC) role is to lead in terms of assessing and overseeing all compliance issues across the organisation this includes providing objective risk assessments of the company's compliance with regulatory, organisational and commercial requirements across multiple jurisdictions including Africa; North America and Europe.
• The Global Head GRC will form a new function within the Chipper, directing the development and implementation of policies, procedures, frameworks and controls to ensure the organisations practices remain observant to all pertinent local laws and industry standards.

What You Will Be Doing

• Determine and maintain an inventory of all regulatory, commercial and organisational compliance requirements.
• Work with our business owners and stakeholders to align policy and standards to the wider business objectives – enabling the business in a pragmatic way.
• Facilitate the creation and modification of all Risk, Governance and compliance and standards and frameworks.
• Create, implement and maintain a training and awareness program that educates the end-user community on relevant compliance requirements, risks and certifies their adherence to the relevant compliance controls across multiple cultures.
• Create a Chipper compliance risk assessment framework and periodically assess regulatory, commercial and organizational, inherent and residual compliance risks.
• Regulatory reporting in all jurisdictions, including for our banking partners.
• Identify associated compliance control gaps and oversee the documentation, implementation and testing of the compliance control portfolio.
• Develop and direct compliance control monitoring programs to ensure IT compliance - related risks are managed to the appropriate level of acceptable residual risk.
• Implement and maintain a compliance issue management tracking and resolution process that will address known issues, according to severity and potential impact to the organisation.
• Report the levels of risk and control effectiveness to key stakeholders such as Information Security, IT, business unit management, senior management, board of directors, legal management, regulators, internal/external auditors, etc.
• Coordinate audit-related tasks such as ensuring the readiness of organisations for audit testing and facilitating the timely resolution of any audit findings
• Provide advice and insight on compliance requirements to non-Compliance Managers such as the general counsel, chief compliance officer (CCO), chief risk officer (CRO), etc.

Regulatory Compliance Activities:

• Work with risk & compliance representatives to identify all related compliance requirements (i.e. privacy, data integrity, etc.) associated with the laws and regulations within all relevant jurisdictions.
• Ensure all related compliance policies and standards are updated, based on any relevant regulatory changes or new laws.
• Create a regulatory change management process that identifies and coordinates the modification of related techno functions, business processes and/or compliance controls.
• Values

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We have four company core values, and they drive the way we work across teams and across the globe. These are:

• Lead with Empathy: We are all human. Empathy shines through in how we treat each other and our customers. When something doesn’t go as planned, we look for opportunities to learn and grow together.
• Be an Owner: This is your company too. We take initiative to make things better. We take action when something looks out of place.
• Communicate to Develop Trust: Effective, transparent communication is the foundation for building trust. We communicate early and communicate often. We share mistakes and lessons to make us more unified and stronger.
• Be Bold: We are bold because we push the limits of what we think is possible and we show up every day to chip away, in any way possible, at these impossibly hard problems.

What You Should Have 

• Proven experience developing and submitting compliance reports to governing bodies, legal entities and/or external authorities
• Experience in planning, organising and developing policies, standards, procedures and practices
• Experience conducting risk assessments, including 3rd party assessments and assurance
• Exceptional leadership and relationship management experience to build and manage a talented team working across investigations, financial crime and or related  control area
• Ability to translate understanding of the organisation's goals and objectives into pragmatic compliance requirements
• Ability to motivate in a team-oriented, collaborative environment
• Able to influence, persuade and collaborate with senior business leaders and external parties to ensure solid outcomes.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Location: Nigeria (Remote)

About the Role

• Currently, Chipper offers business accounts as well as Network API as a product for businesses and merchants to disburse and collect payments to and from individual users on the Chipper platform.
• We’re looking for an experienced Product Lead to discover and shape the brand new product area: Chipper for Business, expanding the portfolio of products for SMBs.
• You’ll be leading the team in discovering the various needs of businesses on the African continent and those in the US, UK, and other countries which transact with people in Africa.
• You’ll shape the product strategy and the roadmap for the group of products and lead the team of product managers, engineers, designers, and user researchers to discover and deliver value for businesses of various sizes.
• You’ll work proactively across the whole stack of products Chipper has for individuals and figure out the ways we can package them into business offerings.
• You will also leverage the Chipper platform and its power moving money inside Africa and beyond defining new products of high value for businesses.
• The ideal candidate will be joining an existing team of one product manager, a number of engineers, and designers already working on the new Network API product. Your goals would be defining the product strategy and the roadmap for the Chipper Business portfolio of products, developing and testing various business models, as well as hiring, mentoring, and coaching product managers joining the team.
• This role requires a leader who thrives in ambiguity, identifies and quickly captures opportunities, and possesses an unrelenting tenacity. The successful candidate will have strong organizational and influencing skills and use data to guide his/her decision-making.

What You Will Be Doing

• Responsibilities include: developing market intelligence, strategy, and the roadmap for the Chipper For Business product area
• Expand the Chipper For Business products into new markets
• Manage external product partners as well as internal stakeholders with clear and collaborative communication
• Interface with operations, customer support, marketing, finance, and LRC to ensure that the desired economic and operational KPIs are met throughout the product life cycle while ensuring the product is compliant and doesn’t put the company at risk
• Analyze customer feedback and drive continuous product improvement

What You Should Have

• 3+ years of experience in senior product management roles with a track record of delivering new products from scratch. Experience with products for SMBs definitely is a plus. Experience with other financial products is also a plus
• The ideal candidate has previous experience working in the Fintech industry, in topics such as Cards, Payments, Investments, P2P transfers, alternative payment methods, as well as traditional banks, neobanks, or any other relevant fintech
• You are an expert on SMBs and understand that their needs, in many cases, substantially differentiate from retail customers
• Strong analytical and strategic thinking and the ability to use data and customer insights to inform decisions and inspire new thinking
• Enjoy working with engineers, designers, and the greater team of stakeholders to solve complex problems
• Keen attention to detail - making sure that our products are not only amazing for customers, but also meet all of our regulatory requirements
• Customer-centric: goes the extra mile to create great customer experiences
• A self-driven individual who is comfortable in an environment where priorities are shifting frequently
• Eager to try new experiences, strong motivation to get things done, and not afraid to make mistakes
• True team player - actively helping those around you to be successful

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Benefits

• In this role, you will have the opportunity to make a massive impact on the company, on the product, and, most importantly, on the lives and livelihoods of our users.
• Enjoy working from home? Coffee-shops? Co-working spaces? Pick any of the above!  Our team is fully remote.
• The Chipper team is truly global - on a daily basis, you might be interacting with team members in San Francisco, Los Angeles, New York City, Berlin, London, Accra, Lagos, and Nairobi.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Important Information and Notice

• If you feel you are a fit, please apply because we would love to hear from you. It means a lot to us that you have taken the time to read through our job description so thank you so much for your time. We wish you all the best in your job search.
• We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, veteran status, and any other status. Chipper Cash is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know.

Location: Nigeria

The Team

• You will join the Revenue team and play a key role in developing and executing our Commercial and Revenue strategies.
• You will be working very closely with our expansion team, local countries, product, marketing and pricing teams in ensuring the successful development of our Revenue Strategy, and the launch and establishment of new products and geographies.

What You Will Be Doing
Reporting to VP of Revenues you will:

• Define, measure, & deliver KPI-driven Revenue strategies
• Develop a solid understanding of regional and local trends and translate those into strategic opportunities to drive our ambitious growth objectives
• Develop alignment and collaboration with leadership & other key stakeholders on how to prioritize countries and product launches
• Translate market feedback into product requirements, and collect market intelligence to help guide the overall direction of our commercial and revenue strategy
• Analyze performance data and provide data-driven insights to improve the performance of our commercial programs
• Partner cross functionally to define the future state of our business, creating a Customer and Product-Centric Revenue Strategy
• Interpret TAM models and customer insight to identify high growth market opportunities to target
• Support local markets and product teams in evaluate our partnership commercials, developing scalable approaches
• Provide analytical and strategic thought leadership to our expansion teams, using data and insight

What You Should Have

• 6+ years in sectors that rely on high volume transactions, in a strategy and commercial role and e.g. Fintech, Betting & Gaming, Online Travel, Marketplaces, Online Trading/FX etc. Experience in management consulting/Investment banking useful but not required
• Proven experience in developing and executing Revenue strategies
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Strong commercial acumen, strategy, planning, organizational skills
• Experience working effectively with cross-functional teams and all levels of management
• Excellent quantitative and analytical skills, being comfortable with pulling reports, diving deep into the data and analyzing trends.
• Advanced level of data analysis and manipulation using MS Excel, SQL and / or Python.
• Proactive attitude with excellent project management, organizational, and analytical skills

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Next Steps

• If you feel you are a fit, please apply because we would love to hear from you. It means a lot to us that you have taken the time to read through our job description so thank you so much for your time. We wish you all the best in your job search.
• We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, veteran status, and any other status.
• Chipper Cash is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know.

Location: Nigeria

What you will be doing
Develop pricing strategies for:

• Current products (transfers – forex, p2p, crypto, services – airtime, bills, and data, and investments – stocks) including:
• Optimal product pricing and margin targets
• Support acquisition and engagement strategies e.g. designing experiments with promotions (working with Growth and Revenue teams)
• Drivers of pricing and other operational KPIs
• Competitive positioning within markets, building the competitive landscape for the geographies you look after
• New products (working with Product and Revenue teams)
• Growth initiatives by using price science techniques to measure customer price sensitivity, predict customer behaviour & conversion and optimise pricing points to achieve business financial and customer relationship objectives.

Growth and Optimization:

• Drive the execution of the pricing transformation roadmap
• Design playbooks for pricing strategies. Drive playbook execution to achieve key business objectives/targets. Ensure playbooks are embedded in organization
• Collaborate with Ops team on regular monitoring and price optimization for products, developing mitigation strategies where required
• Build strong relationships with country teams to ensure that pricing recommendations are actionable and tailored to local markets
• Provide insights on Chipper's competitive pricing position & consumer behaviour across markets
• Create and own reporting on pricing related KPIs
• Input into budgeting and reporting processes

What You Should Have

• 5+ years’ experience in consumer pricing strategy, Go-to-market pricing strategy
• 2+ years’ experience in market research and competitive landscape analysis
• Fintech experience highly desirable, especially crypto products or remittances
• Familiarity with dynamics around handling multiple currencies and their impact on pricing strategies
• Good experience with statistical analysis and price/demand functions
• Strong quantitative analytical skills; Skilled professional in data wrangling, database querying, modelling and use of cloud based platforms such as snowflake and sagemaker
• Technical experience with Excel and data visualization tools
• Comfort with fast changing environments
• Excellent communication and influencing skills
• Highly collaborative
• Ability to work across multiple teams, remote offices, time-zones with flexibility and a can do attitude.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Important Information and Notice

• If you feel you are a fit, please apply because we would love to hear from you. It means a lot to us that you have taken the time to read through our job description so thank you so much for your time. We wish you all the best in your job search.
• We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, veteran status, and any other status. Chipper Cash is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know.

Location: Nigeria

About the Role

• • Currently, Chipper offers business accounts as well as Network API as a product for businesses and merchants to disburse and collect payments to and from individual users on the Chipper platform.
  • We’re looking for an experienced Product Lead to discover and shape the brand new product area: Chipper for Business, expanding the portfolio of products for SMBs.
  • You’ll be leading the team in discovering the various needs of businesses on the African continent and those in the US, UK, and other countries which transact with people in Africa.
  • You’ll shape the product strategy and the roadmap for the group of products and lead the team of product managers, engineers, designers, and user researchers to discover and deliver value for businesses of various sizes.
  • You’ll work proactively across the whole stack of products Chipper has for individuals and figure out the ways we can package them into business offerings.
  • You will also leverage the Chipper platform and its power moving money inside Africa and beyond defining new products of high value for businesses.
  • The ideal candidate will be joining an existing team of one product manager, a number of engineers, and designers already working on the new Network API product. Your goals would be defining the product strategy and the roadmap for the Chipper Business portfolio of products, developing and testing various business models, as well as hiring, mentoring, and coaching product managers joining the team.

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• This role requires a leader who thrives in ambiguity, identifies and quickly captures opportunities, and possesses an unrelenting tenacity. The successful candidate will have strong organizational and influencing skills and use data to guide his/her decision-making.

What you will be doing

• Responsibilities include: developing market intelligence, strategy, and the roadmap for the Chipper For Business product area
• Expand the Chipper For Business products into new markets
• Manage external product partners as well as internal stakeholders with clear and collaborative communication
• Interface with operations, customer support, marketing, finance, and LRC to ensure that the desired economic and operational KPIs are met throughout the product life cycle while ensuring the product is compliant and doesn’t put the company at risk
• Analyze customer feedback and drive continuous product improvement.

What You Should Have

• 3+ years of experience in senior product management roles with a track record of delivering new products from scratch. Experience with products for SMBs definitely is a plus. Experience with other financial products is also a plus
• The ideal candidate has previous experience working in the Fintech industry, in topics such as Cards, Payments, Investments, P2P transfers, alternative payment methods, as well as traditional banks, neobanks, or any other relevant fintech
• You are an expert on SMBs and understand that their needs, in many cases, substantially differentiate from retail customers
• Strong analytical and strategic thinking and the ability to use data and customer insights to inform decisions and inspire new thinking
• Enjoy working with engineers, designers, and the greater team of stakeholders to solve complex problems
• Keen attention to detail - making sure that our products are not only amazing for customers, but also meet all of our regulatory requirements
• Customer-centric: goes the extra mile to create great customer experiences
• A self-driven individual who is comfortable in an environment where priorities are shifting frequently
• Eager to try new experiences, strong motivation to get things done, and not afraid to make mistakes
• True team player - actively helping those around you to be successful

Benefits

• In this role, you will have the opportunity to make a massive impact on the company, on the product, and, most importantly, on the lives and livelihoods of our users.
• Enjoy working from home? Coffee-shops? Co-working spaces? Pick any of the above!
• Our team is fully remote. The Chipper team is truly global - on a daily basis, you might be interacting with team members in San Francisco, Los Angeles, New York City, Berlin, London, Accra, Lagos, and Nairobi.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Next Steps

• If you feel you are a fit, please apply because we would love to hear from you. It means a lot to us that you have taken the time to read through our job description so thank you so much for your time. We wish you all the best in your job search.
• We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, veteran status, and any other status.
• Chipper Cash is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know.

Location: Nigeria

Your Mission

• Our Mobile Product teams are building the flagship Chipper Cash product as well as entirely new products that the fin tech ecosystem has never seen before.
• You'll work cross functionally with various designers, product owners & engineers to build and deliver exceptional user experiences and products for our 4+ million Chipper users.
• Your role within the Mobile Product team will be to help shape and build a best in class crypto currency product for the African and worldwide market while also owning the mobile technical roadmap.

What You Will Be Doing

• Be an Owner: Own technical implementation and technical roadmap improvements of the Chipper Cash crypto product from the mobile side.
• Join a team of geographically distributed engineers who own mobile product with the goal of shipping the most reliable & engaging mobile app in our industry.
• Build intuitive and delightful customer experiences that strengthen our reputation for a trusted payments brand.
• Build, test and ship customer facing features/products using tools and frameworks like React Native, Typescript, ES6, Node, and Redux.
• Raise the bar for product quality by maintaining a high baseline and quickly fixing and polishing UX issues.
• Design and contribute to the high-performance backend services that drive the mobile app.
• Refine and practice a strong sense of design and human-centered UX.
• Relentlessly pursue best in class engineering standards while still getting updates and new products into our users hands.

What You Should Have

• A passion for crypto whether it be following industry news, building your own blockchain or an avid user of crypto products.
• 3+ years of experience with React or React Native - this role is in React Native but no experience is needed as long as you’ve been using React on the web.
• 3+ years of experience with Typescript.
• Empathy for building performant experiences for folks with low end devices, low disk space and slow internet connections.
• A true passion for user experience, as evidenced by an obsessive user focus, as well as an ability to render complexity down to its truest essence.
• An ability to collaborate with designers, product owners, and other Chipper teams to come up with high-impact ways of quickly solving our users’ problems.
• You ship incrementally to move fast and can communicate how the team needs to handle product transitions.
• Thrive in a collaborative environment involving different functions, stakeholders, and subject matter experts.
• A desire to work with some of our most demanding and discerning customers.
• A passion for building amazing end-to-end experiences with an eye for design and quality.
• You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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