Job Vacancies @ Standard Chartered Bank – 8 Positions

Job Title: Associate Relationship Manager

Job ID: 44136
Location: Port Harcourt, Rivers
Job type: Full-time
Work style: Office Working
Job type: Regular Employee
Area of interest: Retail Banking

Job Summary

• Join Standard Chartered as a Relationship Manager within our dynamic Wealth and Retail Banking division.
• This role centers on fostering, managing, and growing lasting relationships with high-net-worth and affluent clients.
• You'll play an integral role in delivering personalized financial advice and tailored wealth management solutions that align with clients' evolving financial goals.
• As a trusted advisor, you will contribute to expanding our client base and enhancing existing relationships while ensuring compliance with operational and regulatory standards.

Key Responsibilities
As a Relationship Manager, you will be entrusted with managing a discerning portfolio of affluent clients, delivering exceptional customer experiences and wealth advisory expertise:

• Acquire and onboard new affluent clients, identifying opportunities to expand the client base.
• Deepen engagement with existing clients by understanding their financial aspirations and recommending suitable wealth management products and services.
• Deliver personalized, advisory-led solutions encompassing investments, financing, and bancassurance aligned with clients’ evolving needs.
• Maintain detailed records of client interactions, follow up on leads, coordinate client appointments, and ensure timely closure of client requests.
• Support clients throughout their financial lifecycle, adapting solutions as clients progress through different career stages and life events.
• Build enduring relationships that foster loyalty and safeguard clients' wealth through appropriate risk management and investment strategies.
• Stay informed of current market trends, new product launches, and promotional campaigns to enhance advisory capabilities.
• Ensure strict adherence to regulatory requirements and internal controls in client account management.
• Uphold high standards of client service excellence to reinforce the bank’s reputation and client satisfaction.

Qualifications
Candidates should meet the following educational and professional criteria to be considered for the role:

• Minimum educational requirement of a Bachelor of Science degree or equivalent qualification.
• Relevant professional memberships or certifications related to banking, finance, or wealth management are highly desirable to support continuous learning and adherence to industry best practices.
• Completion of mandatory and developmental bank training programs, including role-specific, regulatory, and compliance courses focusing on Anti-Money Laundering, Conflict of Interest, Anti-Bribery, and Sanctions awareness.
• Multilingual abilities are a plus, particularly languages relevant to the local market and clients served.

Additional desired skills and attributes include:

• At least 7 years of banking experience, ideally with a strong sales and client relationship pedigree.
• Exceptional communication, interpersonal, and networking skills to build and maintain impactful relationships.
• A keen ability to quickly assimilate new products and financial services, adapting to evolving market demands.
• Demonstrated market awareness and the capability to benchmark effectively against industry standards.
• Strong data analysis and management information capabilities.
• Ability to work flexibly and adapt to a fast-paced, agile environment.
• Personal qualities such as courage, creativity, responsiveness, and trustworthiness.
• Appreciation and capability to thrive in a diverse, international team environment.
• A motivated and self-driven approach to identifying and capitalizing on new business opportunities.
• Consistent demonstration of high personal conduct standards aligned with the bank’s core values and behaviours.

Skills and Experience:
Successful candidates will demonstrate a blend of technical aptitude, interpersonal skills, and regulatory understanding to excel in this role:

• Proven expertise in managing conduct and mitigating risks within financial services.
• Experience in managing and developing client relationships in the affluent segment, with a strong focus on wealth management solutions.
• Effective stakeholder management skills, capable of collaborating across internal teams to deliver seamless client experiences.
• Strong communication skills, able to articulate complex financial concepts clearly and build trust with clients.
• In-depth knowledge of financial regulatory environments, compliance standards including KYC (Know Your Customer) and CDD (Customer Due Diligence) procedures.
• Ability to proactively identify client needs and tailor financial solutions that address these requirements comprehensively.
• Demonstrated capability to manage competing priorities and operate with agility in a dynamic, client-focused environment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Relationship Manager, Business Banking 

Job ID: 44131
Location: Port Harcourt, Rivers
Job type: Full-time
Work style: Office Working
Job type: Regular Employee
Area of interest: Retail Banking

Job Summary

• As a Standard Chartered Relationship Manager in SME Banking, you’ll be responsible for managing and developing relationships with mid-sized and emerging corporates to drive business growth and meet the bank's strategic objectives.
• You’ll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.

Key Responsibilities

• To achieve agreed individual financial and non-financial targets by acquiring, growing, and retaining profitable Medium Enterprise customers within acceptable risk parameters.
• Contribute toward achieving the team’s overall target and delivering optimal portfolio return.
• Collaborate and build effective partnerships with other Relationship Managers, Credit Analysts, Team Managers, Segment Heads, colleagues in Client Due Diligence, and partners in Risk, Compliance, other support functions, and Product.

Skills and Experience

• Minimum 5 years of relevant experience in serving Business, Commercial and Corporate clients.
• Experience servicing cross-border international businesses.
• Proven track record in client relationship management and business development.
• Demonstrates strong understanding of accounting principles, financial modelling, and financial statement analysis.
• Able to assess client creditworthiness and provide key risk considerations and mitigations.
• Sound product knowledge on trade, cash, lending, and FX.
• Strong understanding of local industries, supply and value chains, and market environment.
• Knowledge of operational procedures, documentation requirements, banking practices and regulations related to SME Banking.
• Strong understanding in business guidelines and compliance issues.
• Sound knowledge of financial markets and investment products.
• Outstanding communication and presentation skills.
• Motivated self-starter, identifying opportunities, providing innovative approaches to meet client needs.
• Maintains a high standard of personal conduct and lives our valued behaviours.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Trade & Deposit Relationship Manager, Business Banking 

Job ID: 44130
Location: Victoria Island, Lagos
Job type: Full-time
Work style: Office Working
Job type: Regular Employee
Area of interest: Retail Banking

Job Summary

• As a Standard Chartered Relationship Manager in SME Banking, you’ll be responsible for managing and developing relationships with mid-sized and emerging corporates to drive business growth and meet the bank's strategic objectives.
• You’ll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.

Key Responsibilities

• To achieve agreed individual financial and non-financial targets by acquiring, growing, and retaining profitable Medium Enterprise customers within acceptable risk parameters.
• Contribute toward achieving the team’s overall target and delivering optimal portfolio return.
• Collaborate and build effective partnerships with other Relationship Managers, Credit Analysts, Team Managers, Segment Heads, colleagues in Client Due Diligence, and partners in Risk, Compliance, other support functions, and Product.

Skills and Experience

• Minimum 5 years of relevant experience in serving Business, Commercial and Corporate clients.
• Experience servicing cross-border international businesses.
• Proven track record in client relationship management and business development.
• Demonstrates strong understanding of accounting principles, financial modelling, and financial statement analysis.
• Able to assess client creditworthiness and provide key risk considerations and mitigations.
• Sound product knowledge on trade, cash, lending, and FX.
• Strong understanding of local industries, supply and value chains, and market environment.
• Knowledge of operational procedures, documentation requirements, banking practices and regulations related to SME Banking.
• Strong understanding of business guidelines and compliance issues.
• Sound knowledge of financial markets and investment products.
• Outstanding communication and presentation skills.
• Motivated self-starter, identifying opportunities, providing innovative approaches to meet client needs.
• Maintains a high standard of personal conduct and lives our valued behaviours.

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Summary
Strategy:

• To create ownership to agreed strategies and individual business goals
• Carry out deepening activity through all available channels; i.e. Face to face meetings, group presentations, telephone, marketing communications etc
• Advise Personal Clients approaching Bank with complex inv. Needs
• Lower number of high-value clients in portfolio compared to Team Leads

Engaging and deepening activities
Methodically engage (remote):

• Have complete knowledge of the clients in terms of the profile & assets
• Create analytics-backed next best conversation

Needs /anchor products:

• Individual banking products (Deposits, Wealth Products, Mortgage)

Meet & deep sell (remote & in person):

• Meet in person to meet advisory needs (once a month/quarter)
• Connect client with specialists
• Set up products
• Conduct/connect for periodic KYC
• Conduct fulfilment & activate

Needs /anchor products:

• Individual banking products (Deposits, Wealth Products, Mortgage)

Key Responsibilities
Service (remote):

• Refer most servicing activities to Client Service Managers

Needs /anchor products:

•  As needed by clients

Acquiring on referrals:

• Connect & prepare (remote)
• Connect & start up referred leads (includes Personal clients in Branch with more advanced needs)
• Explain proposition & requirements in full

Needs/anchor products:

• PL, CASA, Wealth Products

Meet, deep sell & train (in person)

• As above
• Meet, listen and determine further needs
• Set up anchor products & initiate cross-sell
• Conduct/connect for KYC
• Educate and conduct initial set up for Mobile/Web, ATMs, Client Centre, and Branch
• Conduct fulfilment & activate

Needs /anchor products:

• As above:

Business:

• Meet AUM (asset and liability) targets for the team.
• Meet the Revenue target for the team
• Grow number of AUM qualified clients as per advised budget
• Increase wealth penetration as per advised budget
• Increase in number of transactions within the team
• Reduction in number of errors in applications submitted

Metrics:

• Revenue, AUM + Footings
• Segment KPIs – growth of AUM qualified clients
• Service KPIs – Minimum NPS at 80%, Complaint Management
• Risk and Governance – Audit/Review outcomes
• People – Attrition management

Processes:

• Proven track record of sales activity.
• Strong presentation skills.
• Positive customer service mentality.
• Planning and organizational skills
• Relationship building skills
• Strong interpersonal skills & communication skills.
• Ability to deal with people at all levels.
• Sound knowledge of banking products and services and banking procedures.
• Team player who shows initiative and assertiveness.
• Self-motivator who is keen to upgrade and improve personal knowledge and skill to meet the Job requirement.
• Highest level of integrity and professionalism.

People & Talent:

• Lead through example and build the appropriate culture and values.  Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
• Employ, engage and retain high quality people, with succession planning for critical roles.
• Responsibility to review team structure/capacity plans.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

Risk Management:

• KYC/AML Clause
• Remain alert to the risk of money laundering and assist in the bank’s efforts in combating it by adhering to the key principles in relation to: -
• Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers.
• Managing risk and compliance as part of my role
• Take personal responsibility for understanding the risk and compliance requirements of my role.
• Understand and comply with, in letter and spirit, all applicable laws and regulations, including those governing anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters.

Measures and Targets:

• Adherence to laws and regulations, internal risk and compliance policies and the Group Code of Conduct.
• Completion of all mandatory risk and compliance training including e-learning within stated timeframes.
• Proactive identification of risks and concerns, including escalation to all relevant stakeholders.
• Timely mitigation of risks and resolution of issues including collaboration with all relevant stakeholder functions, and establishment of effective controls.
• Completion of all mandatory risk and compliance training and acknowledgements by each member of my team within stated timeframes.
• Demonstration of adherence to the management principles for effective risk and control and the Group’s fair accountability principles.
• Prompt and decisive action upon detection of risk and compliance weaknesses

Governance:

• AML measures must be followed at all times.
• All procedures relating to onboarding and mortgage process must be completed.
• All CER must be followed at all times.
• All eLearning and courses required to keep compliance skills up to the required level must be completed in a timely manner.
• Group code of conduct must be followed and adhered to at all times.

Regulatory & Business Conduct:

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders:
Internal:

• Priority Wealth Specialist
• Investment Advisors
• Priority Client Service Manager
• Priority Senior RM
• Priority Mortgage Specialist
• KYC/CDD Specialist

External:

• NTB/ ETB Priority Clients
• Personal/Premium Clients with potential for upgrade to Priority

Source of Leads:

• Sales force generated – limited
• Analytics generated leads
• Sales Campaigns (MGM etc)
• Ecosystem referrals

Qualifications

• Academic or Professional Education/Qualifications, i.e., standards required for roles – B
• Licenses and Certifications/accreditations, i.e., internal/externally required.
• Professional Memberships, i.e., required for roles for continuous development/ improvement/awareness of current practices etc –
• Bank training, i.e. mandatory & developmental - role specific, and regulatory/compliance bank wide & role specific, - E Learning – Anti Money laundering, Conflict of Interest, Rejecting bribery & Understanding Sanctions
• Languages: i.e. those required for roles

Skills and Experience:

• Manage Conduct
• Manage Risk
• Manage People
• Stakeholder Management
• Affluent Client Relationship Management
• Wealth Management
• Effective Communication
• Regulatory Environment – Financial Services
• Addressing Customer Needs
• KYC/CDD

What We Offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing:

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Relationship Manager

Job ID: 43929
Location: Lagos
Job type: Regular Employee
Work style: Office Working
Area of interest: Retail Banking

Job Summary

• As a Standard Chartered Relationship Manager, you'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives.
• You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.

About Wealth and Retail Banking

• We service more than 13 million individuals and small businesses, with a focus on the affluent segment which encompasses Private Banking, Priority Private, Priority Banking, and Premium. In the mass retail space, we're focused on emerging affluent clients who will progress in their wealth journey with us and form the pipeline of future affluent clients.
• We’re a leading wealth manager in Asia, Africa and the Middle East, and our deep local presence and international network enables us to capture the strong structural tailwinds which are driving cross-border wealth flows. Our comprehensive product propositions span across deposits, payments, financing, advisory, investments and bancassurance.
• We’re investing USD $1.5 billion in our Affluent banking business. Our investment focuses on affluent frontline teams, wealth and digital platforms, and client centres, as well as brand and marketing, to drive growth. You’ll join a growing franchise within Standard Chartered Group.

Key Responsibilities

• Manage a portfolio of affluent clients,  acquiring new customers
• Deepening existing relationship  and growing their portfolio.
• Provide outstanding client experiences.
• Delivering advisory led wealth solutions and sale of wealth management products.
• Organised, follow-up leads, complete and record appointments, close customer requests.
• Support our clients to meet their financial needs, as they progress through their career and life-stages.
• Build relationships for the long-term and understand clients’ financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions.
• Keep abreast of market trends, new product offerings and the latest campaigns.
• Ensuring regulatory compliance in how the clients’ accounts are conducted
• Maintaining high service client experience standard for our clients.

Qualifications

• Candidates should possess a minimum of B.Sc. Degree
• Professional Memberships, i.e., required for roles for continuous development/ improvement/awareness of current practices etc –
• Bank training, i.e. mandatory & developmental - role specific, and regulatory/compliance bank wide & role specific, - E Learning – Anti Money laundering, Conflict of Interest, Rejecting bribery & Understanding Sanctions
• Languages: i.e. those required for roles
• Banking knowledge and sales experience for at least 7 years.
• Excellent communication, interpersonal and relationship building skills.
• Ability to learn new products and services quickly.
• Market awareness and benchmarking.
• Management information.
• Work in a flexible and agile way.
• Courageous, creative, responsive, and trustworthy.
• Thrives in an international environment.
• Enjoys being in a team, engaging with co-workers.
• Motivated self-starter, identifying opportunities.
• Maintains a high standard of personal conduct and lives our valued behaviours.

Skills and Experience:

• Manage Conduct
• Manage Risk
• Manage People
• Stakeholder Management
• Affluent Client Relationship Management
• Wealth Management
• Effective Communication
• Regulatory Environment – Financial Services
• Addressing Customer Needs
• KYC/CDD.

What We Offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing:

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Associate Principal, Priority Banking

Job ID: 43857
Location: Abuja (FCT)
Job type: Regular Employee
Work style: Office Working
Area of interest: Retail Banking

Job Summary

• As a Relationship Manager, you'll be responsible for managing and developing relationships with clients of Priority Banking & Priority Private Banking to drive business growth and meet the bank's strategic objectives.
• You’ll help clients set wealth goals, manage investments, and create portfolios for long-term growth and stability. You’ll be supported by specialists in the areas of investment, insurance, products and treasury to provide clients with comprehensive solutions.
• This is an opportunity for you to demonstrate your relationship management, sales, customer service and communications skills. Our Relationship Managers can advance their careers across client segments or explore roles across Wealth and Retail Banking.

About our Wealth and Retail Banking business

• We service more than 13 million individuals and small businesses, with a focus on the affluent segment which encompasses Private Banking, Priority Private, Priority Banking, and Premium. In the mass retail space, we're focused on emerging affluent clients who will progress in their wealth journey with us and form the pipeline of future affluent clients.
• We’re a leading wealth manager in Asia, Africa and the Middle East, and our deep local presence and international network enables us to capture the strong structural tailwinds which are driving cross-border wealth flows. Our comprehensive product propositions span across deposits, payments, financing, advisory, investments and bancassurance.
• We’re investing USD $1.5 billion in our Affluent banking business. Our investment focuses on affluent frontline teams, wealth and digital platforms, and client centres, as well as brand and marketing, to drive growth. You’ll join a growing franchise within Standard Chartered Group.

Key Responsibilities

• Support our clients to meet their financial needs, as they progress through their career and life-stages.
• Build relationships for the long-term and understand clients’ financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions.
• Stay ahead of the market and get regular market updates and investment insights from our Chief Investment Office (CIO) to share with clients.
• Leverage myWealth digital and help clients to create custom portfolios, check performance and asset allocation based on CIO’s advice.
• Provide outstanding client experiences.

Qualifications

• Candidates should possess a minimum of B.Sc. Degree
• Must have 10-12 years of experience in client acquisition, relationship management and retail banking.
• Professional Memberships, i.e., required for roles for continuous development/ improvement/awareness of current practices etc –
• Bank training, i.e. mandatory & developmental - role specific, and regulatory/compliance bank wide & role specific, - E Learning – Anti Money laundering, Conflict of Interest, Rejecting bribery & Understanding Sanctions
• Languages: i.e. those required for roles
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.).
• Excellent communication, interpersonal and relationship building skills.
• Self-starter and team player who enjoys working in an international environment.
• Local language skills, client networks and experience.

Skills and Experience:

• Manage Conduct
• Manage Risk
• Manage People
• Stakeholder Management
• Affluent Client Relationship Management
• Wealth Management
• Effective Communication
• Regulatory Environment – Financial Services
• Addressing Customer Needs
• KYC/CDD

What We Offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing:

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Priority Relationship Manager 

Job ID: 43906
Location: Abuja (FCT)
Job type: Full-time
Work style: Office Working
Job type: Regular Employee
Area of interest: Retail Banking

Job Summary

• As a Standard Chartered Relationship Manager, you'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.

Key Responsibilities

• Manage a portfolio of affluent clients,  acquiring new customers
• Deepening existing relationship  and growing their portfolio.
• Provide outstanding client experiences.
• Delivering advisory led wealth solutions and sale of wealth management products.
• Organised, follow-up leads, complete and record appointments, close customer requests.
• Support our clients to meet their financial needs, as they progress through their career and life-stages.
• Build relationships for the long-term and understand clients’ financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions.
• Keep abreast of market trends, new product offerings and the latest campaigns.
• Ensuring regulatory compliance in how the clients’ accounts are conducted
• Maintaining high service client experience standard for our clients.

Qualifications

• Minimum of B.sc
• Professional Memberships, i.e., required for roles for continuous development/ improvement/awareness of current practices etc –
• Bank training, i.e. mandatory & developmental - role specific, and regulatory/compliance bank wide & role specific, - E Learning – Anti Money laundering, Conflict of Interest, Rejecting bribery & Understanding Sanctions
• Languages: i.e. those required for roles
• Banking knowledge and sales experience for at least 7 years.
• Excellent communication, interpersonal and relationship building skills.
• Ability to learn new products and services quickly.
• Market awareness and benchmarking.
• Management information.
• Work in a flexible and agile way.
• Courageous, creative, responsive, and trustworthy.
• Thrives in an international environment.
• Enjoys being in a team, engaging with co-workers.
• Motivated self-starter, identifying opportunities.
• Maintains a high standard of personal conduct and lives our valued behaviours.

Skills and Experience:

• Manage Conduct
• Manage Risk
• Manage People
• Stakeholder Management
• Affluent Client Relationship Management
• Wealth Management
• Effective Communication
• Regulatory Environment – Financial Services
• Addressing Customer Needs
• KYC/CDD

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Priority Relationship Manager 

Job ID: 43925
Location: Lagos
Job type: Full-time
Work style: Office Working
Job type: Regular Employee
Area of interest: Retail Banking

Job Summary

• As a Standard Chartered Relationship Manager, you'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives.
• You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.

Key Responsibilities

• Manage a portfolio of affluent clients,  acquiring new customers
• Deepening existing relationship  and growing their portfolio.
• Provide outstanding client experiences.
• Delivering advisory led wealth solutions and sale of wealth management products.
• Organised, follow-up leads, complete and record appointments, close customer requests.
• Support our clients to meet their financial needs, as they progress through their career and life-stages.
• Build relationships for the long-term and understand clients’ financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions.
• Keep abreast of market trends, new product offerings and the latest campaigns.
• Ensuring regulatory compliance in how the clients’ accounts are conducted
• Maintaining high service client experience standard for our clients.

Qualifications

• Minimum of B.sc
• Professional Memberships, i.e., required for roles for continuous development/ improvement/awareness of current practices etc –
• Bank training, i.e. mandatory & developmental - role specific, and regulatory/compliance bank wide & role specific, - E Learning – Anti Money laundering, Conflict of Interest, Rejecting bribery & Understanding Sanctions
• Languages: i.e. those required for roles
• Banking knowledge and sales experience for at least 7 years.
• Excellent communication, interpersonal and relationship building skills.
• Ability to learn new products and services quickly.
• Market awareness and benchmarking.
• Management information.
• Work in a flexible and agile way.
• Courageous, creative, responsive, and trustworthy.
• Thrives in an international environment.
• Enjoys being in a team, engaging with co-workers.
• Motivated self-starter, identifying opportunities.
• Maintains a high standard of personal conduct and lives our valued behaviours.

Skills and Experience:

• Manage Conduct
• Manage Risk
• Manage People
• Stakeholder Management
• Affluent Client Relationship Management
• Wealth Management
• Effective Communication
• Regulatory Environment – Financial Services
• Addressing Customer Needs
• KYC/CDD.

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online