🇳🇬 Job Vacancies @ MTN Nigeria – 20 Positions

Job Title: Senior Manager - Contact Centre (Customer Relations and Experience)

Job Identification:5577
Location: Ikoyi, Lagos
Job Type: Full-time
Reports To: General Manager - Customer Operations
Division: Customer Relations and Experience

Mission

• Overseeing activities and performance of the outsourced and insourced Call Centre operations, insourced specialized desks, MoMo PSB call center and emerging businesses.
• Proactively identify service frictions and employ the best solution to ensure a high-quality service to all MTNN customers.

Description

• Customer Strategy Execution: Drive the MTN Nigeria Contact Centre Operational Strategy
• Oversee the operations and activities of various call center pan Nigeria and ensure branded customer experience
• Develop strategies for effective customer care services across the Call Centers, in line with the goals and objectives of MTNN.
• Maximize operational performance by providing adequate resources and ensuring they are allocated and utilized in a cost-effective and financially disciplined manner in line with budget provisions.
• Design, implement, and track initiatives to meet and exceed assigned financial targets across the revenue/product mix for the Contact Center in alignment with MTN Nigeria business and activity plans.
• Operational Management: Oversee daily operations, ensuring that performance metrics and service levels are met across the call centers and digital care channels
• Provide leadership and advice on contact center competitive intelligence and best practices
• Performance Monitoring: Develop and implement key performance indicators (KPIs) to monitor and manage the performance of call center agents
• Policy Implementation: Establish and enforce policies, objectives, and initiatives to improve service quality and efficiency

Customer Experience:

• Ensure the delivery of exceptional customer experiences across all call center touchpoints
• Implement customer feedback mechanisms to continuously improve service quality.
• Develop and maintain strong relationships with key customers and stakeholders.

Process Improvement:

• Identify and implement process improvements to enhance operational efficiency
• Utilize lean methodologies and best practices to streamline operations.
• Ensure compliance with industry regulations and company policies.
• Ensure proper manpower dimensioning to achieve key business KPIs

Reporting and Analysis:

• Prepare and present regular reports on operational performance to senior management.
• Utilize data analytics to drive decision-making and strategic planning.
• Training and Development: Develop training programs to enhance the skills of the team and ensure continuous improvement

Operational Strategy:

• Develop and implement strategies to improve customer service operations.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
• Ensure efficient handling of customer inquiries, complaints, and escalations.
• Ensure vendor/ecosystem partners complies to organizational and regulatory standards.
• Contract negotiations to support the success of outsourced customer service operations while balancing fiscal resources.
• Focus on achieving a balance between cost efficiency and high-quality service delivery.
• Relationship Management: Manage relationships with outsourced partners that perform both inbound and outbound operations to ensure that quality levels, cost, and performance metrics meet the business standards. This includes but is not limited to cost per call, quality scores, staffing budgets, etc
• Foster a collaborative environment with regular performance reviews and open communication channels.
• Monitor contact center performance to ensure achievement of key business KPIs, track deviations where applicable, and collaborate with relevant stakeholders to ensure gaps are addressed.
• Use real-time dashboards and analytics to monitor performance and quickly address issues.
• Contract Management: Manage contracts with outsourced vendors and ensure compliance with service level agreements (SLAs) and pre-defined performance standards
• Regularly review SLAs to ensure they align with business objectives and performance standards.
• Maintain an awareness of products to effectively manage call center activities as well as call center best practices.
• Stay updated on industry trends and best practices to continuously improve call center operation
• Strategic partnerships with MTNN leadership team to drive awareness of expected behaviors and the impact of non-compliance on bottom-line results and company image and reputation.
• Drive the planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on customer centricity, including ambition 2025.

Requirements
Education:

• A First Degree in Business Management, Accountancy or any Social Science course, or any other discipline
• A master’s in business administration will be advantageous.
• Fluent in English and the language of country preferable.

Experience:
9 - 17 years’ relevant experience which includes:

• Manager track record of 5 years or more, with at least 3 years in the relevant sector or industry
• Work experience across diverse cultures and geographies will be advantageous.
• 4 years of management experience in a customer-oriented service environment, preferably telecoms
• Experience in managing service level agreements, process improvements, and call center operations.

Application Closing Date
6th May, 2025 (11:59 PM)

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Engineer - Infrastructure

Job Identification: 5628
Location: Ikoyi, Lagos
Job Type: Full-time
Department: Network
Reports To: Manager - Infrastructure and Platform

Mission

• Design, develop, and deliver cutting-edge technology platforms and infrastructure that enable the seamless delivery of enterprise and broadband services, driving customer satisfaction, business growth, and innovation, while ensuring scalability, resilience, and future-proof connectivity solutions.

Responsibilities

• Create value by increase in customer base and product sales for products and services.
• Serve as subject-matter expert on all network connectivity and ICT solutions, including but not limited to FTTH, FWA, Colocation, VOIP, Wi-Fi, Fixed Connectivity and Converged Solutions platforms.
• Provide end-to-end support to Solutions Architecture, Project Delivery, Operations, Product Development, Pricing, Sales, and Marketing functions to provide cutting-edge connectivity services to enterprise and fixed broadband customers.
• Ensuring the release of infrastructure designs, conducting proof-of-concept trials, technical evaluations, research, and development.
• Drive the development of Network-As-a-Service (NaaS) platforms for the orchestration of cost-effective, scalable, resilient, and future-proof network connectivity services to customers
• Identify new business opportunities from products launched, sector/market growth, product/process innovation, process reviews/audit close-out etc.,
• Ensure best-in-class solutions and platforms are designed and implemented in accordance with global best practices.

Requirements
Education:

• First degree in Engineering, Communications
• Fluent in English
• CCNP, CCIE, or equivalent IP networking certification in advanced network routing and switching technologies.
• Certification or training in Microwave and Fiber transmission systems will be an added advantage.
• Project Management certifications or trainings would be an added advantage.

Experience:
3–7 years’ experience, which includes.

• A minimum of 3 years’ experience in an area of specialization; with experience in supervising others
• Experience working in a medium organization.
• Experience working with Wireline and Fixed Wireless Access technologies.
• Understanding of backbone transport network architectures for data transmission, such as DWDM and OTN.
• Strong hands-on routing and switching experience deploying Cisco, Juniper, and Huawei equipment in an enterprise, ISP, or telco environment.
• Cross-functional experience in interconnecting IXP networks, subsea, and terrestrial cable systems for the delivery of IP transit and IPLC circuits.
• Specialist experience with complex FTTH and P2P fiber planning.
• Hands-on planning and implementation experience with SD-WAN, UCC/VOIP, IOT, and 5G technologies.
• Experience in data center services (IAAS, PAAS, and SAAS)
• Working knowledge of public cloud and hyper-scaler environments such as AWS, Azure, or Google Cloud.
• Stakeholder relationship management; customer service experience; and orientation.
• Project management experience.

Application Closing Date
6th May, 2025 (10:59 PM).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Representative - Sales and Trade Development

Job Identification: 5037
Location: Bende, Abia
Job Type: Full-time
Reports To: Manager - Sales and Trade Development, Abia
Division: Sales and Distribution

Mission

• To manage and develop trade infrastructure and the channels of distribution especially retailers to ensure MTN dominance at retail in the assigned territory.

Description

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt/movement verified.
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 - 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions

Requirements
Education:

• First degree Preferably social sciences
• Fluent in English

Experience:

• 1–3 years’ experience in an area of specialization, with experience working with others
• Experience working in a medium organization
• Sales and Marketing experience in a fast-moving consumer goods environment

Application Closing Date
6th May, 2025 (10:59 PM).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Advisor - Federal Executive Affairs

Job Identification: 5617
Location: Maitama, Abuja
Job Type: Full-time
Department: Corporate Services and Sustainability
Reports To: Manager - Federal Executive Affairs

Mission

• Support the implementation of MTNN’s Public Policy and Government Relations Strategy at Federal level with particular emphasis on managing key Ministries, Departments and Agencies as well as political actors and stakeholders responsible for relevant policies, programmes and plans.

Responsibilities

• Monitor, analyze, and interpret federal policies, regulations, white papers, and national plans that may impact the business and provide detailed reports and strategic recommendations to mitigate risks and leverage opportunities.
• Support the development and execution of engagement strategies with federal ministries, agencies, and multilateral institutions and maintain active relationships with key stakeholders to facilitate access for company leadership.
• Assist in ensuring compliance with regulatory requirements from bodies such as the Ministry of Communications, NOTAP, and other relevant agencies.
• Support the process of obtaining government approvals, licenses, and permits as needed.
• Identify and influence public policies and regulations and support company representatives in advocating for favorable policies and legislation before policymakers.
• Conduct regular political audits to assess policy trends, government priorities, and regulatory shifts.
• Provide proactive intelligence reports on emerging policies and political developments affecting the telecom industry.
• Provide insights on government policies and legislative changes to support internal decision-making across business functions.
• Assist in developing risk mitigation strategies related to policy and regulatory changes.
• Ensure alignment between government priorities and company initiatives for mutual benefit.
• Help develop policy position papers, briefing notes, and stakeholder engagement materials to support advocacy efforts.
• Maintain detailed records of government engagement activities and regulatory interactions.
• Support initiatives that align the company’s CSR programs with government priorities.
• Work closely with the Foundation, Corporate Affairs, Legal and other internal teams to align public policy strategies with business objectives.

Requirements
Education:

• First Degree in Law
• Called to the Nigerian Bar
• Fluent in English

Experience:
3-7 years’ experience which includes.

• Experience engaging federal ministries, departments and agencies (MDAs)
• Track record of monitoring and analyzing public policy or regulatory frameworks, preferably in telecoms, ICT or similar sectors.
• Hands-on experience preparing policy briefs, regulatory summaries, or position papers for internal and external use.
• Good understanding of Nigeria’s federal governance structure and policy formulation process.
• Ability to track emerging pollical or regulatory issues and flag potential risks and opportunities.

Application Closing Date
6th May, 2025 (05:03 PM).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Accountant - Budget

Job Identification: 5528
Location: Ikoyi, Lagos
Job Type: Full-time
Department: Finance
Reports To: Manager - Budget and Financial Control

Mission

• To organize the financial budget, monitor financial operations and reconcile financial accounts managed by the assigned division.
• Also provide relevant financial analysis and reports as required to support management decisions.

Responsibilities

• Coordinate budgets and participate in annual budget preparation, budget re-forecasting and reviews; collating budget estimates from all the departments and examine these for correctness, accuracy and completeness and conformance with established procedures, regulations, and organizational objectives.
• Facilitate the maintenance of effective financial controls in the division, ensuring effective maintenance of the MTNN budgetary controls.
• Maintain financial PPPs for the division, ensuring compliance with GAAP requirements and MTNN accounting policies, monitoring approved budget throughout the year, analyzing actual results to budgets and forecasts and preparing periodic report on the budget.
• Monitor the progress of projects in relation to budgets and plans and investigate project expenses and variances, as well as produce periodic reports on project financials.
• Provide administrative support in respect of Bids for projects, preparing bid invitation and preparing briefs for Board/Committee/Statutory meetings.
• Coordinate the division’s financial accruals, ensuring accuracy and completeness, saving accurate record of all Opex transactions on the ERP system.
• Prepare financial reports to support management decision making.
• Provide support to managers and other staff members on financial issues (Budgets, forecast, OPEX, project evaluation and feasibility proposals

Requirements
Education:

• A first degree in a business-related discipline.
• A professional accounting qualification (ACA, CPA, ACCA, CIMA).
• Fluent in English

Experience:
3 - 7 years’ experience in an area of specialization; with experience working with others

• Experience working in a medium organization
• Experience in budget forecasting, management accounting/ financial reporting within a FMCG environment.
• Basic knowledge and appreciation of Finance and Internal Control systems.

Application Closing Date
6th May, 2025 (05:03 PM).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Analyst - Customer Acquisition and Compliance

Job Identification: 5632
Location: Rivers
Job Type: Full-time
Reports To: Manager - Customer Acquisition and Compliance South
Division: Sales and Distribution

Mission

• To collate and analyze SIM Cards registration, SIMS availability/Supply and Distribution, Activations, Customer Retention and churn  intelligence information on an on-going basis, (in relation to benchmarking and competition) and provide insight to  Customer Acquisition Channel performance.

Description

• Evaluate performance measured against SIM registration channel objectives  in the following areas:
• Trade Partner and Customer Acquisition AND compliance Partners
• Walk-in-Centers
• Mobile Lite
• Connect Stores and Connect Points
• Other Sim Registration Agents (Pentagon).
• Collect, analyze and interpret a wide variety of Channel data and develop weekly /monthly reports in preparation for business review meetings.
• End- to-end device life-cycle management, tracking, monitoring of device’ heartbeat, utilization and efficiency.
• Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.
• Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.
• Prepare monthly, quarterly and year to date (YTD) measurement reports.
• Provide functional support to Customer Acquisition Manager
• Support seamlessly, the end-to-end SIM Acquisition agent’s system up, training, onboardings and exit.
• Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.
• Attend regulatory meetings at state level and share outcome with regional leadership

Requirements
Education:

• First Degree in Computer Science, Statistics, Economics, Business Administration, Accounting or any related discipline
• Fluent in English

Experience:
3-7 years work experience which includes

• Minimum of 3 years’ experience in an area of specialization; with experience working with others
• Experience working in a medium organization:
• Project planning and reporting, sales/marketing or related function
• Experience using Data Mining Tools
• Telecoms experience would be an added advantage

Application Closing Date
6th May, 2025 (10:59 PM)

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Engineer - Submarine Network Support

Job Identification: 5485
Location: Ikoyi, Lagos
Job Type: Full-time
Department: Network NG
Reports To: Manager - Submarine Cable

Description

• Carry out preventive maintenance of terminal station (dry plant) equipment. This include but not limited to:
  •  SLTE alarm check
  •  SLTE performance monitoring
  •  SLTE optical measurement
  •  PFE alarm check
  •  PFE voltage/current check
  •  PFE calibration
  •  SN (submarine NMS) backup
• Wet plant monitoring (repeater and branching unit)
• Maintain the SLDs (Straight Line Diagrams) and RPLs (Route Position List), ensuring that they are updated after every major cable repair.
• Perform corrective maintenance on terminal station equipment in coordination with the NOC. This includes but not limited to:
  •  Make observations
  •  Initiate corrective procedures or decide on course of action
  •  Record all relevant observation and results
  •  Rectify faults or notify responsible section
  •  Perform first line equipment repair or notify responsible authority
  •  Implement dispatch procedure for  faulty equipment
  •  Confirm repair
  •  Compile report on any failure event
  •  Maintain and update system maintenance documents
• Implement WOs (Work Orders) for new circuits in conjunction with the NOC.
• Test new circuits in conjunction with other stations and local terrestrial network O&M staff.
• Inventory management. The management of installed and spare inventory.
• Monitor the routine maintenance activities of suppliers and act as RHE for them in case of emergency and recommend changes to agreed methods and procedures based on observation and data.
• Implement and maintain all interconnectivity on customer access pre-cabled and On-demand ODFs based on WOs for MTN and other submarine cable parties.
• Provide first line maintenance on MTN terrestrial backhaul network equipment at the landing station.

Requirements
Education:

• A first degree in Electrical Electronics Engineering, Computer Engineering or a related discipline.

Experience:
3 - 7 years of experience which includes:

• Minimum of two years work experience in Telecommunication industry, with specific experience using multiplexers microwave, satellite and fiber optic transmission equipment.

Application Closing Date
6th May, 2025 (10:59 PM).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Representative - Sales and Trade Development

Job Identification: 5633
Location: Agbor, Delta
Job Type: Full-time
Reports To: Senior Manager - Sales and Trade Development Delta
Division: Sales and Distribution

Mission

• To manage and develop trade infrastructure and Financial Services through channels of distribution especially retailers, to ensure MTN dominance at retail in the assigned territory.
• To drive visibility and brand affinity within assigned territory for competitive edge.

Description

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt/movement verified.
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 - 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions
• Gather market information and provide feedback to management.

Requirements
Education:

• First Degree Preferably Social Sciences
• Fluent in English

Experience:
1 - 3 years’ experience in an area of specialization, with experience working with others

• Experience working in a medium organization
• Sales and Marketing experience in a fast-moving consumer goods environment

Application Closing Date
6th May, 2025 (10:59 PM)

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Advisor - Special Project Next Gen Regulations, Corporate Services and Sustainability

Job Identification: 5644
Location: Ikoyi, Lagos
Job Type: Full-time
Reports To: Manager - Special Project Next Gen Regulations
Division: Corporate Services and Sustainability

Mission

• Provide strategic regulatory support for special projects and next-generation technologies by aligning MTNN’s operations with evolving regulatory frameworks and industry trends in a dynamic telecommunications landscape to ensure business sustainability.

Description

• Support the Manager in providing regulatory guidance on colocation and infrastructure services (C/IS), network-as-a-service (NAAS), international connectivity, fiber infrastructure, and other strategic projects.
• Assist in analyzing regulatory risks and developing strategies to ensure compliance with evolving regulatory requirements while aligning special projects with business objectives.
• Conduct research on global and regional regulatory trends, preparing reports and insights to support strategic decision-making on emerging technologies and digital transformation.
• Provide regulatory input on C/IS, NAAS, and next-generation regulatory frameworks, including AI governance, cybersecurity, data privacy, and digital services regulation.
• Engage with internal stakeholders to support regulatory compliance in the structuring and execution of strategic projects, ensuring adherence to licensing and industry regulations.
• Assist in tracking and mitigating regulatory risks related to infrastructure sharing, colocation and tower operations, and other key strategic initiatives.
• Support the facilitation of regulatory approvals for business initiatives, including licensing, service quality, competition, and consumer protection requirements.
• Help coordinate engagement with regulatory authorities, government institutions, and industry bodies to advocate for policies that promote digital innovation and business sustainability.
• Prepare detailed reports, presentations, and position papers to assist senior leadership in navigating regulatory challenges and opportunities.
• Monitor policy shifts and regulatory changes, providing recommendations to mitigate risks and optimize business operations.
• Assist in the implementation of regulatory compliance strategies for strategic projects, ensuring alignment with the company's transition from Telco to TechCo.
• Support the Manager in representing the company’s regulatory interests at relevant fora and in discussions with external stakeholders, including regulatory agencies and industry associations.
• Contribute to internal regulatory training and awareness initiatives to enhance compliance and strategic alignment across business units.

Requirements
Education:

• First Degree in Law (Specialization in Technology Law/Policy preferred)
• Called to the Nigerian Bar
• Articulate and Advanced in English communication (reading, writing, speaking and listening)

Experience:
3 - 7 years’ experience which includes;

• Minimum of 3 years’ legal experience in a law firm / as in-house counsel in a relevant area of specialisation with experience of working in cross-functional teams.
• Experience working in a medium sized organization

Application Closing Date
6th May, 2025 (10:59 PM)

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Advisor - Special Projects Corporate Transactions, Corporate Services and Sustainability

Job Identification: 5643
Location: Ikoyi, Lagos
Job Type: Full-time
Reports To: Manager - Special Projects Corporate Transaction
Division: Corporate Services and Sustainability

Mission

• Provide the company with an advisory service regarding the drafting, legality, structuring, fiscal efficiency, and compliance of contractual arrangements affecting MTNN with a view of ensuring long term viability of the business.

Description

• Review legal internal matters requiring legal input /perspective, consult with all relevant parties, advise on legal related matter, provide recommendations on course of action and effectively take appropriate and approved action in accordance with the rules and regulations of MTNN.
• Draft legal agreements and review all relevant documentation supporting contracts for authenticity and validity, reviewing commercial agreements and documentation of transactions.
• Develop proactive strategies for preventing disputes by ensuring contracts are well-drafted, aligned with compliance standards, and operationally efficient.
• Provide insights and recommendations on commercial transactions and contractual obligations to internal stakeholders.
• Administer controls and policies to ensure compliance with statutory and regulatory requirements and effectively integrate ethics, compliance and preventive law efforts, ensuring MTNN activities are compliant with laid down laws and governing regulations/statutes.
• Prepare weekly and monthly management reports.
• Update automated systems for data/legal process maturity for all areas of commercial legal practice (Intellectual Property, Real Estate, Contracts, litigation).
• Conduct due diligence on companies
• Drafting letters to third parties on behalf of the company
• Manage the Company’s property portfolio
• Negotiate and draft transaction agreements (i.e. M&As, JVs, to support the business on company or group projects.

Requirements
Education:

• LLB and BL
• Fluent in English

Experience:
3 - 7 years’ experience in an area of specialization; with experience in supervising others which includes:

• Experience working in a medium organization
• Civil/commercial litigation experience. At least 2 (two) straight years of law practice in a reputable law firm.
• Knowledge of telecommunications will be an advantage.
• Commercial/technical and/or further legal qualification will be an advantage
• Experience in negotiating, drafting and management of contracts and transactions
• In depth experience and understanding of the Nigerian legal framework
• Experience in property portfolio management.

Application Closing Date
6th May, 2025 (10:59 PM)

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Representative - Sales and Trade Development

Requisition Number: 5615
Location: Ikole, Ekiti
Job type: Full-time
Job Category: MTN Level 1
Reports To: Senior Manager - Sales and Trade Development Kwara
Division: Sales and Distribution

Mission

• To manage and develop trade infrastructure and Financial Services through channels of distribution especially retailers, to ensure MTN dominance at retail in the assigned territory.
• To drive visibility and brand affinity within assigned territory for competitive edge.

Description

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt/movement verified.
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 - 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions
• Gather market information and provide feedback to management.

Requirements
Education:

• First Degree  preferably Social Sciences
• Fluent in English

Experience:
1–3 years’ experience in an area of specialization, with experience working with others

• Experience working in a medium organization
• Sales and Marketing experience in a fast-moving consumer goods environment

Application Closing Date
29th April, 2025, 10:59 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Representative - Sales and Trade Development

Requisition Number: 5615
Location: Ejigbo, Lagos
Job type: Full-time
Job Category: MTN Level 1
Reports To: Manager - Sales and Trade Development Lagos Boundary
Division: Sales and Distribution

Mission

• To manage and develop trade infrastructure and Financial Services through channels of distribution especially retailers, to ensure MTN dominance at retail in the assigned territory.
• To drive visibility and brand affinity within assigned territory for competitive edge.

Description

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt/movement verified.
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 - 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions
• Gather market information and provide feedback to management.

Requirements
Education:

• First Degree Preferably Social Sciences
• Fluent in English

Experience:
1–3 years’ experience in an area of specialization, with experience working with others

• Experience working in a medium organization
• Sales and Marketing experience in a fast-moving consumer goods environment

Application Closing Date
29th April, 2025, 10:59 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager - Retail Channel, Sales and Distribution

Requisition Number: 5167
Location: Ikoyi, Lagos
Job type: Full-time
Job Category: MTN Level 3
Reports To: Senior Manager - Sales Channels
Division: Sales and Distribution

Mission

• Define, develop and support the retail sales strategy for MTNN
• Plan and manage the distribution of products through MTNN retails sales channels

Description

• Assist department in conducting demand planning, forecast product performance, develop budgets for the upcoming year and implement plans to achieve the desired targets.
• Drive the integration of channel strategy with overall Sales & Distribution strategy, develop action plans for achieving targets and ensure effective execution of plans.
• Review and analyze channel operations and performance and ensure effective utilization of channels through optimum product availability and distribution within sales channels.
• Develop criteria for evaluating potential and existing distribution channels, define performance criteria for dealers and allocate volume targets per sub-region as well as target guidelines for data bundles with respect t network availability.
• Research market and competition to provide insight on market trends with respect to products and identify new opportunities for sales and revenue and maintain a prospect list per region for target marketing.
• Liaise and attend meetings with other functions necessary to perform duties and aid business and organizational development.
• Conduct research and trend analysis of market and competition in order to prescribe the necessary demographic split in terms of resources, terminals and SIMs and identify new opportunities for sales and revenue.
• Develop and drive enforcement of operational guidelines for direct sales team.
• Monitor and prepare periodic report on channel profitability, data bundles and sales performance trend and generate periodic channel assessment reports for channel performance review.
• Drive an increase in MTNN’s Net Promoter Score.
• Liaise with other relevant Departments (Marketing, Sales Support, Regions and Channels, Finance Procurement) to ensure the sales process is uninterrupted and sales targets are achieved.
• Co-ordinate various support systems within MTN for the support of the retail strategy i.e. IS, Marketing, channel development and so on.
• Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Identify training requirements of team members, develop program to address knowledge gaps and implement training interventions for retail participants to ensure adequate knowledge of MTNN products.

Requirements
Education:

• First Degree in any related discipline
• Fluent in English

Experience:
6–13 years’ experience which includes:

• Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
• Experience working in a medium to large organization
• Retail management experience which includes 3rd party, franchising management
• Experience in coordinating and facilitating a single point of access.
• Experience in financial management and profitability of SME.

Application Closing Date
29th April, 2025, 10:59 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Advisor - Technical Regulatory, Corporate Services and Sustainability

Requisition Number: 5579
Location: Ikoyi, Lagos
Job type: Full-time
Job Category: MTN Level 2
Reports To: Manager - Technical Regulatory
Division: Corporate Services and Sustainability

Mission

• Coordinate all reporting activities concerning regulatory requirements and laws affecting MTNN with a view of ensuring long term viability of the business

Description

• Implement regulatory strategies for technical regulatory matters, including licensing, Quality of Service, Universal Access and spectrum management.
• Identify, monitor and analyze relevant policy trends, laws, relevant news, and government developments in the focus areas that may impact MTN.
• Prepare advisories and guide business strategy and decision-making through regulatory advisory and advance/influence relevant public policies and legislation by advocating MTN’s positions to ensure the attainment of business initiatives. Develop public policy and thought leadership papers when required.
• Ensure compliance with processes for evaluating interconnect and infrastructure agreements, ensuring partner compliance.
• Monitor MTN’s licensing, spectrum, and numbering resources to ensure regulatory adherence.
• Support internal stakeholders in obtaining requisite approvals from regulatory authorities for technical projects/initiatives.
• Report on and monitor regulatory compliance with stipulated Quality of Service/Quality of Experience metrics to ensure continuous compliance and service improvement.
• Provide guidance on emerging technologies (e.g., AI, 5G), assess regulatory impacts, and support regulatory risk management strategies in respect thereof.
• Proactively manage regulatory risks and ensure regulatory compliance to ensure an overall conducive business environment.
• Prompt and cost-effective management of regulatory filings and payments and approvals (AOL, Spectrum and numbering resources).
• Coordinate all reporting activities and ensure timely submission in compliance with all legal and regulatory requirements to ensure long-term viability of the business.
• Liaise and negotiate with business partners and regulatory authorities in respect of matters pertaining to MTNN’s operations.
• Act as 1st level interface on technical regulatory matters and communicate / sensitize stakeholders on relevant developments in technical regulation and policy.
• Collaborate with relevant divisions to develop inputs and responses to regulatory policies and frameworks, ensuring that MTNN’s interests are taken into account.

Requirements
Education:

• First Degree in Law
• Called to the Nigerian Bar
• Fluent in English

Experience:
3-7 years’ experience which includes;

• Minimum of 3 years’ legal experience in a law firm or as in-house counsel in a relevant area of specialization with experience of working in cross-functional teams.
• Experience working in a medium sized organization

Application Closing Date
29th April, 2025, 10:59 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Manager - Organisation Development and Data Analytics, Human Resources

Requisition Number: 5595
Location: Ikoyi, Lagos
Job type: Full-time
Job Category: MTN Level 3H
Reports To: General Manager - Organisation Effectiveness and Performance
Division: Human Resources

Mission

• To plan, implement and manage the development and review of Organizational development strategies as well as provide technical support in relation to OD.
• Accountable for managing and analyzing HR data to provide insights, trends, and recommendations that will support strategic workforce planning, talent management, employee engagement, and overall HR effectiveness.

Description

• Performs a lead role in the business planning process given impact on strategic workforce planning and the need to determine resource needs.
• Report ROI on use of Data Analytics across all people management practices.
• Develop and maintain organization structures using approved principles of Organisation Design and ensure they support organizational effectiveness and reflect the business activities and tasks carried out within the Units.
• Manage the establishment of jobs and carry out evaluations in accordance with established Job Evaluation process. Track and monitor headcount levels, ensuring associated financial provisions are incorporated into the budget.
• Determine the organization's manning requirements/ manning levels efficiency and ensure efficient allocation of manpower for organization effectiveness.
• Conduct complex data analysis, data modeling, and predictive analytics to identify patterns, trends, and correlations in HR data.
• Create and maintain HR dashboards, visualizations, and reports to present key HR metrics and insights to senior management.
• Drive the development and implementation of HR analytics strategies, frameworks, and tools to enhance HR decision-making and support strategic initiatives.
• Perform cross system data investigations and analysis to discover data inconsistencies, outlining path to remediation for development teams.
• Provide advisory support to business partners regarding organizational effectiveness
• Work with HR leadership to understand business strategy and goals.
• Define the metrics and ROI (annually) in conjunction with performance management from a customer orientation perspective that delivers value to the customers and all stakeholders.
• Collaborate with HR leaders and stakeholders to understand their data and analytics requirements and translate them into actionable insights and reports.
• Collaborate with cross-functional teams to integrate HR data with other business systems and leverage data from various sources to generate comprehensive insights.
• Collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.

Requirements
Education:

• Bachelor’s Degree in Social Sciences / Arts is required.
• Fluent in English and language of country preferable

Experience:
9 - 17 years’ experience which includes:

• Minimum of 5 years’ experience in an area of specialization; with experience in supervising/managing others
• Experience working in a medium to large organization.
• Considerable knowledge of budget planning and management methodologies
• Strategic mindset with demonstrated experience in implementing data frameworks and driving continuous improvement.
• Experience in applying various quantitative techniques to address business problems.
• Experience leveraging analytical tools including SQL, python, R, Power-BI to perform analysis and generate insights.
• Highly skilled in the design, development, and validation of descriptive, predictive, prescriptive, and applied Analytics
• Strong communicator who can operate at all levels taking complex analysis, interpret and communicate it appropriately to different audiences.
• Project management experience

Application Closing Date
29th April, 2025, 10:59 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager - Regional Security East, Risk and Compliance

Requisition Number: 5575
Location: Ikoyi, Lagos
Job type: Full-time
Job Category: MTN Level 3
Reports To: Senior Manager - National Security
Division: Risk and Compliance

Mission

• To effectively and efficiently manage security in a given region by delivering excellence in the management of security ensuring that MTNN staff, Assets and Business are protected, thereby enabling greater growth, profitability and enhanced customer satisfaction.

Description

• Ensure security intelligence information is collated, analyzed and applied towards ensuring the best of protection level for MTNN personnel and operations in area of responsibility.
• Ensure that threat and vulnerability assessments are carried-out periodically and appropriate remedial actions advised, implemented and sustained.
• Ensure that security policies and Standard Operating Procedures (SOPs) developed by the National Office are implemented in the region. Ensure that all incidents are investigated and reported to the National Office, in line with approved procedures.
• Implement department’s standard quality control measures and departmental KPIs.
• Monitor all security service providers and ensure they discharge their obligations in accordance with contractual obligations.
• Provide clear leadership, especially in times of crisis in assigned region, coach and mentor direct reports.
• Implement risk management strategy that maximizes personnel safety from violence and the threat of violence in area of responsibility
• Ensure safety of MTNN personnel on personal security such as street crime, assault, robbery, kidnap in area of responsibility
• Ensure safety of employees, business operations, premises, information, network infrastructures in area of responsibility
• Train and  mentor security coordinators, contract staff and other non-security specialists
• Carry out specific investigations on wrongdoing by staff and criminal activities targeted at MTNN
• Implement crisis management plan as developed by the National Security Manager
• To oversee the development and delivery of a range of analytic and persuasive reports, tailored analysis, observations and recommendations to department leadership and enterprise business partners to oversee the development and delivery of a range of analytic and persuasive reports, tailored analysis, observations and recommendations to department leadership and enterprise business partners.
• Serves as the primary resource for security issues within the assigned region.
• Manages, and coordinates, security programs within the region to address a variety of issues including, privacy, physical security, investigations, regulatory compliance, illicit trade, and ensuring that programs meet appropriate regulatory guidelines.
• Monitors intelligence sources and disseminates security alerts and warnings to country and project leadership, security management teams, and to travelers.
• Complies with all applicable laws, statutes, or standards from regulatory and accrediting agencies within the region.
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Requirements
Education:

• First  Degree in any related discipline
• Fluent in English
• Formal training/ Certification in Security Management (CPP, CSMP)

Experience:
6-13 years’ experience which includes:

• Minimum of 3 years’ experience in an area of specialization; as a Security Manager
• Experience working in a medium to large organization
• Experience working in the Telecommunications ecosystem
• Senior command experience in security force (military, police, security service).
• Experience in corporate security environment.
• Record of accomplishment in security management.

Application Closing Date
29th April, 2025, 10:59 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager - Campaign Management, Digital Services

Requisition Number: 5537
Location: Ikoyi, Lagos
Job type: Full-time
Job Category: MTN Level 3
Reports To: Senior Manager - Digital Advertising and Campaign
Division: Digital Services

Mission

• Execute Digital Services’ campaign strategy by identifying, developing, and managing channels, campaigns, partnerships, and platforms to help MTNN acquire customers and grow revenues in alignment with the overall business strategy and market requirements.

Description

• Monitor digital revenues and subscriptions to confirm the validity of the associated business case as specified in the business plan, if necessary
• Monitor the design, documentation, development, implementation, testing, and launch of campaigns, channels, and platforms
• Effectively manage campaign budgets, timelines, and resources.
• Analyse customer data and market trends to identify opportunities for growth.
• Develop, implement and monitor multi-channel growth marketing & performance marketing strategies to drive digital services customer acquisition & retention.
• Adhere to, review, and update consistent, efficient, relevant, and standard policies, processes, and procedures for managing Digital Services’ campaigns, channels, and platforms.
• Review campaigns, channels & platform performance, identify areas for improvements, and optimize campaigns for better ROI.
• Ensure campaigns, channels, and platforms adhere to all MTNN and regulatory policies relating to digital products and services.
• Develop and maintain a deep understanding of MTNN target audience for digital services products, including their needs, preferences, and behaviours.
• Coordinate with creative teams to develop campaign assets and work closely with the media teams to plan and buy media.
• Monitor the documentation, development, testing, and launch of campaigns, channels, and platforms according to the relevant Policies, Procedures, & Processes Document to exceed targets as specified in the business plan.
• Provide accurate, current, data-driven, relevant and understandable analysis, FAQs, information, and reports to key stakeholders – including but not limited to competitive intelligence, impacting trends, and weekly performance reports – as may be required to guide management decisions and support the business planning process.

Requirements
Education:

• A First Degree in Marketing, Mass Communication or any related discipline
• Proficiency in Microsoft Office (Excel, PowerPoint, and Word)
• Fluent in English
• Certification or training in (Agile) Project Management will be an advantage.

Experience:
6 -13 years’ experience which includes:

• Minimum of 6 years’ experience in digital marketing, growth marketing, campaign analytics and performance evaluation
• Excellent communication, interpersonal, and writing skills; Advanced ability to build strong working relationships across the organisation, influence stakeholders, and work as part of a cross-functional team
• Experience in Information Technology, OTT, or telecommunications will be an advantage
• Ability to analyse and identify critical business/customer/product metrics and negotiate with vendors and suppliers on technical and commercial matters will also be an advantage

Application Closing Date
29th April, 2025, 10:59 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Coordinator - Facilities, Finance

Requisition Number: 5504
Location: Ikoyi, Lagos
Job type: Full-time
Job Category: MTN Level 2
Reports To: Manager - Regional Facilities West
Division: Finance

Mission

• To coordinate the provision of furniture, office equipment, housekeeping services and office consumables for MTNN offices also supervise the provision of mail, courier and other logistics services.

Description

• Ensure preventive maintenance are carried out on technical and non-technical buildings across MTNN Regions including; water supply/treatment, sewage evacuation, roofing, building exterior, furniture/fixtures/appliances, lifts, access control systems, fire protection systems,  and CCTV systems, for adequacy.
• Assure required specifications, scope and set objectives for the installation, and acceptance of building systems e.g. access control, closed circuit TV, fire detection and fire suppression systems are met; as well as timely and concise functional and operations reports are prepared.
• Oversee deployment of required building infrastructure and systems resources during office expansion projects as well as provide maintenance support to expatriate residences when required.
• Guide service providers to focus on high priority areas for increasing KPIs.
• Monitor Contractual KPI, keep track of the values against Targets and conduct regular audit of contractual term and compliance.
• Partner Performance assessment routine performance reviews and governance.
• Evaluate partner and Service provider performance reports for accuracy and consistency.
• Ensure regular performance reports are received from service provider.
• Highlight and follow up with service provider critical areas for improvement.
• Review customer issues in respect of buildings and infrastructure and resolve related problems accordingly.
• Implement mechanisms to resolve customers’ issues and provide update during resolution.

Requirements
Education:

• First Degree in related discipline
• Fluent in English.

Experience:
3 – 7 years’ experience in an area of specialization; with experience working with others

• Experience working in a medium organization
• Experience in a Facilities Management, Service or Logistics function in a structured environment involving managing multiple service providers

Required Skills:

• Microsoft packages for reporting and tracking

Application Closing Date
29th April, 2025, 10:59 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Accountant - Financial Operations Carrier Finance, Finance

Requisition Number: 5461
Location: Ikoyi, Lagos
Job type: Full-time
Job Category: MTN Level 2
Reports To: Manager - Financial Operations Carrier Operations
Division: Finance

Mission

• To account for all company-wide Financial Operations activities (Fixed Assets, Revenue Management, Expenditure Operations, Business Support and General Ledger), support various divisions on financial issues, and maintain commercial relationships with external stakeholders.

Description

• Supervise the implementation of finance policies, processes, and procedures and ensure strict adherence to established internal controls, MTN PPP’s, IFRS, IAS, and GAAP.
• Work with the Financial Operations Manager to prepare departmental budgets and provide support for daily unit administrative activities in line with the strategic objectives.
• Provide input into relevant management and board papers; review supporting documents and backup schedules to meet audit and regulatory requirements; and analyze and interpret data to facilitate decision-making.
• Ensure efficient optimization of databases and systems and prompt resolution of all reconciling items.
• Monitor and report on key performance indicators in order to meet all month-end reporting deadlines.
• Oversee the daily operations of the department as well as safeguard company assets and maintain customer and vendor relationships.
• Establish and maintain financial/revenue management procedures within the finance operations department in line with the MTNN strategic objectives.
• Plan and implement reconciliation and control mechanisms for interconnect roaming and VAS revenue recognition and reconciliation. Budget and forecast carrier revenue and related cost figures.
• Ensure accurate billing of wholesale call records for the optimization of MTN’s carrier revenue elements.
• Review inter-carrier (Interconnect, Roaming and value-added services) agreements, billing, reconciliation and payments.
• Evaluate and review existing carrier agreements and commercial rates, implementation and testing on billing systems.

Requirements
Education:

• A First Degree in any discipline, but a Finance and Management related Degree is desirable.
• A professional accounting qualification (ACA, ACCA, CPA, CIMA).
• Fluent in English

Experience:
3 - 7 years’ experience in an area of specialization, with experience in supervising others

• Experience working in a medium organization
• Experience in core accounting function
• Knowledge of Microsoft Office tools
• Experience in using an ERP system is desirable.
• Experience in Finance functions in the telecommunications industry would be an added advantage.

Application Closing Date
29th April, 2025, 10:59 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: General Manager - Treasury, Finance

Job Identification: 5644
Location: Ikoyi, Lagos
Job Type: Full-time
Reports To: Chief Financial Officer - CFO
Division: Finance

Mission

• To optimize shareholder value by providing effective and efficient financial management of liquidity, interest rate, currency and operational risk: creating framework for managing the trade-offs between risks and returns while aligning Commercial and Financial objectives of MTNN

Description

• Plan and execute medium to long term projects to enhance revenue assurance operations and identify new revenue opportunities, ensuring compliance with corporate governance procedures and RA strategies.
• Develop and implement strategies that meet MTNN’s financing needs while supporting achievement of financial objectives, including minimisation of interest expense.
• Coordinate all levels of management to gather, analyze, summarize and prepare recommendations regarding financial plans, acquisition activity, new business planning, trended future requirements, government requirements and operating forecasts as well as the evolution of GSM
• Support the development and maintenance of system projects to support and manage cash flow on a global basis, and to improve available cash flow and banking information.
• Ensure balance between cash holdings required by operating divisions.
• Monitor insurance and risk management, prompt payment of premium and management of premium paid, ensuring that adequate and cost-efficient risk management programs (Insurance & Credit) are adopted
• Provide a variety of ad hoc analysis and various iterations of financial modelling for methods of potential acquisitions or other ventures, raising funds at optimum rates as required by the business from sources available.
• Develop long term foreign exchange strategy, risk management, analysis and reporting on investment portfolio strategy, yields and investment instruments.
• Manage the strategic implementation, integration and co-ordination of financial resources across the regions to achieve substantial savings.
• Coordinate new business ventures and projects and Group initiatives, ensuring adequate return on Assets and Equity.
• Regularly monitor and review resources of the department ensuring they are allocated and utilised in a cost effective and financially disciplined manner and in line with budget provision.
• Develop and implement strategies that meet MTNN’s financing needs while supporting achievement of financial objectives, including minimisation of incidence of unproductive interest
• Oversee the development of alternative investment strategies to enhance yield and diversify investment portfolio base
• Responsible for oversight management on MTN Nigeria Financial Instrument trading desk in line with Group Governance Structure
• Lead negotiations on all Funding projects, ensure attainment of best-in-class rates and debt structures
• Advise on viable Corporate Credit Framework(s) across relevant business divisions to drive incremental sales
• Manage the regulatory and financial projects approvals of Company’s activities with regards to Exchange controls with the CBN and the NCC
• Establish processes that support the identification of financial risks and exposure as well as the execution of appropriate foreign exchange and interest rate hedging decisions and ensure compliance to same
• Drive the development and implementation of credit risk management framework as it relates to Strategic Business Division
• Ensure that there is adequate insurance policy cover for all identifiable insurable risk and within the regulatory framework of NAICOM
• Establish a framework that manages concentration and counter party risk with various financial instructions
• Drive the automation of document management and archiving system for payment related source documents
• Provide a variety of ad hoc analyses and various iterations of financial modelling methods for potential acquisitions or other ventures
• Ensure timely settlement of third party obligations (i.e. suppliers, utilities, regulators, property and MTN Group)
• Liaise with internal departments to ensure flow of third party payment process and ensure the deployment of E-payment solution
• Establish processes that support the identification of financial risks and exposure and the undertaking of appropriate foreign exchange and interest rate hedging decisions.
• Manage balance sheet and financial structure to meet international efficiency norms and Group gearing strategy compliance, ensuring treasury decisions are based on most up to date data on market prices and external developments
• Manage various activities related to the management of corporate cash, borrowings and investments, bank account structure, cash management and day to day banking relationships, ensuring compliance with MTF covenant and terms.
• Coordinate periodic reviews of investment and foreign exchange policies, benchmarking policies with other companies.
• Provide effective monitoring and assurance within a limited budget and initiate creative ways of delivering business intelligence on a continuous and timely basis.
• Provide technical leadership /advice in the formulation and development of Treasury Revenue framework, policies/guidelines and ensure compliance of operations with MTN policies and procedures.
• Lead and collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.
• Monitor changes in regulations and technology that may affect revenue assurance functions in MTNN and ensure revenue leakage is minimized.
• Conceptualize and drive the implementation of an effective Corporate Treasury Framework.
• Manage balance sheet / financial structure to meet international efficiency norms and Group gearing strategy compliance.
• Influence the institution of and compliance to SLAs with MTNN’s selected financial service providers and partner institutions
• Advise on periodic reviews and update of MTNN’s banking, investment and foreign exchange policies and SLAs; in line with relevant leading practices and benchmark standards
• Oversee the efficient development and deployment of all Treasury and Banking policies across MTNN
• Lead the implementation of Treasury Management Systems across MTNN, in line with Group Treasury specifications
• Coordinate the activities and functions of the Company Credit committee to ensure that the company’s credit policy, collections and bad debts write offs across all revenue channels are in tandem with Board Approvals

Requirements
Education:

• A First Degree in a Finance or Accounting related discipline
• A professional accounting qualification (ACA, ACCA, CPA, CFA, ACT, MCT).
• MBA is desirable
• Affiliation to Corporate Treasury Association (ACT- UK or ACT-USA)
• Fluent in English and language of country preferable

Experience:
Minimum  of12 years’ work experience including;

• Senior management track record of 3 years or more; with at least 3 years in relevant sector/ industry as per relevant role
• Experience working in a global/multinational enterprise (understanding emerging markets advantageous)
• Worked across diverse cultures and geographies
• At least 5 years treasury and/or finance experience with emphasis on foreign exchange and cash management in an international, multi-currency business environment in emerging markets.
• Experience with debt instruments and investment management and cash forecasting. Experience with equity, hybrid or debt investments either at a corporation, investment bank, or accounting, law, tax, or investor relations firm preferred.
• Capital markets and financial investment securities experience or similar
• Experience in deal structuring, portfolio management, or stocks and options trade execution
• Experience in raising funds on a project finance basis and corporate loan style
• Experience in the use of risk management tools and techniques
• Experience in interest rate swaps would be an added advantage.

Application Closing Date
6th May, 2025 (10:59 PM)

How to Apply
Interested and qualified candidates should:
Click here to apply online