🇳🇬 Job Vacancies @ Kuda Bank – 9 Positions

Kuda is a full service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round ever seen in Africa, and completed a Series A funding round in February 2021, led by some of the world's smartest venture capital investors. With offices in London (our HQ), Lagos and Cape Town, and further offices opening across Africa during 2021, Kuda is fast becoming recognised as the leading 'Neobank' for Africans.

To help us grow into the company that can bring meaningful change to the way people across Africa get access to great financial products and services in order to take control of their personal finances, we are actively looking for bright, talented, driven people who are excited by our mission. If this sounds like a great way to spend your valuable time, then please get in touch with us.

We are recruiting to fill the following positions below:

Job Title: Product Manager - Internal Tools

Location: Lagos
Employment Type: Full Time (Hybrid)

Job Overview

• As a Product Manager in our Internal Tools team, you will be at the forefront of creating and enhancing tools that empower our team to deliver exceptional service to our customers.
• You will lead the development and management of internal software applications that improve efficiency, effectiveness, and the overall customer experience.

Responsibilities

• Identify and analyze the needs of the business to develop tooling solutions that enhance workflows and processes.
• Collaborate with cross-functional teams, including CX, Engineering, and UX/UI Design, to design, test, and implement tooling applications.
• Manage the end-to-end product lifecycle from concept to deployment, including gathering requirements, prioritizing features, and overseeing development timelines.
• Incorporate feedback from internal customers and stakeholders to iterate on and improve internal tools continuously.
• Stay abreast of the latest technology trends and customer service best practices to ensure our tooling solutions remain cutting-edge and effective.
• Employ product management techniques to keep the scope, time, and cost of the development in check.

Requirements

• Demonstrable experience with SQL.
• A high level of understanding in regards to product management processes and workflows.
• An ability to discuss technical issues and solutions with software engineers.
• Experience working with a product or engineering team within the banking or fintech industries working on a fintech product.
• Ability to properly document user stories, functional and technical requirement documentation.
• Advanced level experience with project and document management tools such as Notion and Jira.
• A high-level understanding of the software development process.

Benefits
At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• A great and upbeat work environment populated by a multinational team
• Pension
• Career Development & growth
• Competitive annual leave plus bank holidays
• Competitive paid time off (Parental, Moving day, Birthday, Study leave etc)
• Group life insurance
• Medical insurance
• Well-fare package (Wedding, Compassionate and etc)
• Perkbox
• Goalr - employee wellness app
• Award winning L&D training
• We are advocates of work-life balance, working in a hybrid in office schedule.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Content Editor

Location: Lagos

Role Overview

• We are seeking a highly skilled and creative Content Editor to join our dynamic marketing and communications team.
• As a Content Editor at Kuda, you’ll play a vital role in maintaining our brand voice, ensuring the quality and consistency of all content across various platforms.
• You’ll collaborate with writers, designers, and other stakeholders to produce engaging and impactful content that aligns with our brand values and business objectives.

Responsibilities

• Development and review of Key Risk Indicators (KRIs)
• Conduct products and process risk identification/ assessment and prepare risk assessment reports.
• Develop questionnaires, anchor RCSA workshops and analyse RCSA results
• Review departmental risk registers and highlight emerging risks
• Ensure that the Bank adopts best industry practices for collecting, consolidating, analyzing, quantifying, and reporting operational loss data.
• Facilitate Bank-wide ORM training and sensitisation programs, ensure risk culture is embedded in the system through sensitisation programs and training bank-wide
• Conduct scenario analysis in line with the standards stated in the Scenario Analysis Framework at ORMC Meetings
• Perform environmental scanning and advise Management on risks to the Business, conduct research and propose new ideas to aid management of Op-Risk
• Identify, assess, and suggest mitigants to address strategic risks that could hinder the achievement of Corporate goals
• Prepare reports for MRC and BRMC presentations.
• Anchor ORMC meetings to promote risk management knowledge and culture among Risk Champions.

Other Responsibilities:
Content Strategy & Development:

•  Edit and proofread content for blogs, social media, email campaigns, website copy, and other marketing materials.
•  Ensure all content adheres to Kuda's brand voice, tone, and style guidelines.
•  Collaborate with the marketing team to develop content strategies that drive engagement and conversions.

Quality Assurance:

•  Review content for grammatical accuracy, clarity, and adherence to SEO best practices.
•  Ensure consistency in messaging across all communication channels.

Team Collaboration:

•  Work closely with copywriters, graphic designers, and product teams to create campaigns.
•  Provide constructive feedback to writers and suggest improvements to enhance content quality.

Performance Monitoring:

•  Analyse content performance metrics (e.g., engagement rates, click-through rates) and provide recommendations for optimisation.
•  Stay updated on industry trends to ensure Kuda's content remains relevant and competitive.

Requirements

• At least five years of experience in content editing or writing roles (preferably within fintech or tech industries).
• Exceptional writing and editing skills with a keen eye for detail.
• Familiarity with SEO principles and tools such as Google Analytics or SEMrush.
• Proficiency in content management systems (eg. WordPress).
• Strong organisational skills with the ability to manage multiple projects under tight deadlines.
• Excellent communication skills and a collaborative mindset.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Operational Risk Monitoring & Reporting Officer

Location: Lagos

Role Overview

• The primary responsibility of this role is to identify, assess, and mitigate both inherent and residual risks within acceptable limits, while also addressing emerging risks in the business environment.

Responsibilities

• Development and review of Key Risk Indicators (KRIs)
• Conduct products and process risk identification/ assessment and prepare risk assessment reports.
• Develop questionnaires, anchor RCSA workshops and analyse RCSA results
• Review departmental risk registers and highlight emerging risks
• Ensure that the Bank adopts best industry practices for collecting, consolidating, analyzing, quantifying, and reporting operational loss data.
• Facilitate Bank-wide ORM training and sensitisation programs, ensure risk culture is embedded in the system through sensitisation programs and training bank-wide
• Conduct scenario analysis in line with the standards stated in the Scenario Analysis Framework at ORMC Meetings
• Perform environmental scanning and advise Management on risks to the Business, conduct research and propose new ideas to aid management of Op-Risk
• Identify, assess, and suggest mitigants to address strategic risks that could hinder the achievement of Corporate goals
•  Prepare reports for MRC and BRMC presentations.
•  Anchor ORMC meetings to promote risk management knowledge and culture among Risk Champions.

Requirements

• First Degree in numerate / Social sciences.
• Minimum of 5 years cognate experience preferably in audit or banking industry
• Expertise with a strong understanding of operational risk frameworks, including Key Risk Indicators (KRIs), Risk Control Self-Assessment (RCSA), and Scenario Analysis, as well as experience in conducting risk identification, assessment, and mitigation planning.
• Data analysis and reporting skills, including proficiency in analyzing risk data, consolidating operational loss information, and preparing detailed reports for senior management, with the ability to identify emerging risks and develop actionable insights from environmental scanning and scenario analysis.
• Training and sensitization capability with a proven track record of developing and delivering training programs to embed a strong risk culture across the organization, as well as creating educational content and facilitating bank-wide sensitization initiatives.
• Strategic and critical thinking with strong research and advisory skills to monitor external environments, assess strategic risks, and propose innovative risk management solutions aligned with the bank’s corporate goals.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Portfolio Analysis & Reporting - Team Lead

Location: Lagos

Role Overview

• This role is responsible for managing and mitigating risks while ensuring alignment with the bank's risk appetite to support stable and positive returns.
• The position aims to protect the bank from significant losses that could result from poor business strategies, challenges in executing these strategies, or the failure to adjust strategies in response to changes in the business landscape.
• The role involves identifying, evaluating, and addressing risks to maintain the bank's financial stability and to ensure strategies are effectively implemented and adapted as needed.

Responsibilities

• Analyze and monitor the Bank’s Portfolio, Asset Quality, Liquidity and Capital Wellness
• Evaluate the impact of all significant loans on Banks’s Capital, Profitability and Portfolio Concentration
• Monitor compliance with all regulatory and internal limits
• Risk reporting to MRC and BRMC to ensure they are aware of significant risks to the Bank, and to enable them perform their over-arching functions
• Provide metrics and reports as requested from Rating Agencies, other External and Internal parties, and for Investor Relation ratios
• Preparation of the portfolio plan for the Bank based on the budget proposal of the Bank.
• Ensure prompt rendition of Capital Adequacy Ratio report to CBN
• Computation of ECL in compliance with IFRS 9 standard
• Prepare ECL movement schedule of the Bank at intervals for both internal and External (CBN, NDIC & Auditor) purposes
• Preparation of monthly sectoral distribution and limit
• Conduct stress testing and scenario analysis (internal and regulatory) for the Bank.
• Manage the collateral register.

Requirements

• First Degree in numerate disciplines preferably Accounting, Statistics, Economics and Mathematics.
• Minimum of 8 years cognate experience preferably in audit or banking industry
• Proven experience in risk management, portfolio analysis, and regulatory reporting within the financial services sector.
• Strong understanding of capital adequacy, liquidity, IFRS 9 standards, and regulatory compliance requirements.
• Proficiency in financial modeling, credit risk analysis, and stress testing methodologies.
• Excellent analytical and reporting skills with the ability to interpret complex data and provide actionable insights.
• Advanced knowledge of financial systems and tools (e.g., Excel, Power BI, or similar), with experience in preparing regulatory reports and investor relations metrics.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior UX Researcher

Location: Lagos
Job Type: Full time

Role Overview

• We’re looking for a Senior UX Researcher to lead our user insights efforts and help us design delightful, intuitive, impactful and scalable experiences.
• As a Senior UX Researcher, you will be a key advocate for the voice of the user. You will collaborate closely with product managers, designers, and stakeholders to uncover actionable insights that inform product strategy and design decisions.
• Your research will guide the creation of innovative and impactful digital solutions that align with both user needs and business goals.

Responsibilities
Research Planning & Execution:

• Design and conduct qualitative and quantitative research studies (interviews, surveys, usability tests, etc.).
• Develop comprehensive research strategies to address key product and business questions.

User Insights:

• Synthesize research findings into actionable insights and communicate them through compelling reports, presentations, and workshops.
• Advocate for the user throughout the product development lifecycle.

Collaboration:

• Partner with product managers, designers, data analysts, and engineers to prioritize research questions and integrate findings into product strategies.
• Facilitate design thinking workshops and co-creation sessions to inspire product innovation.

Methodology Development:

• Innovate and standardize research methodologies and best practices.
• Develop scalable research frameworks to support rapid testing and learning cycles.

Stakeholder Engagement:

• Present research findings to senior stakeholders and influence product strategy with user-driven insights.

Qualifications

• 4+ years of experience in UX research, preferably within a fast-paced digital product environment.
• Strong background in qualitative and quantitative research methods.
• Experience with tools such as UserTesting, Optimal Workshop, Hotjar, and survey platforms.
• Ability to synthesize data from multiple sources and translate findings into actionable recommendations.
• Excellent storytelling, presentation, and communication skills.
• Experience working in cross-functional teams and collaborating closely with product designers and managers.
• Strong project management skills with the ability to juggle multiple research initiatives.
• Familiarity with design thinking methodologies.
• Familiarity with Figma.
• Knowledge of accessibility standards and inclusive design practices.

Nice to have:

• Experience working in fintech.
• Experience working in emerging markets.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: IT Audit Officer

Location: Lagos
Job Type: Full time

Role Overview

• We are seeking an IT Audit Officer to support our audit team on a 12 month maternity contract.
• The successful candidate will support in assessing IT systems, applications, infrastructure, and cybersecurity controls.
• The role involves conducting risk assessments, reviewing IT policies for compliance with regulatory standards, and identifying control gaps to recommend improvements.

Responsibilities

• Assist in performing IT audits of applications, infrastructure, and cybersecurity controls.
• Help in the review of IT policies, procedures, and compliance with regulatory standards (e.g., CBN, ISO 27001, PCI-DSS).
• Conduct walkthroughs and risk assessments of IT systems and processes.
• Support the audit team in identifying control gaps and recommending process improvements.
• Document audit findings using Google Docs, Google Sheets, Google Slides, etc., for reporting and presentations.
• Participate in the follow-up process to ensure timely implementation of audit recommendations.
• Engage in cross-functional reviews—financial, operations, compliance, IT, and investigation.

Requirements

• Currently pursuing or recently completed a Degree in Computer Science, Information Technology, Cybersecurity, Accounting, or a related field.
• 0-3 years’ experience in an Internal Audit role
• Basic understanding of IT Controls, Information Security, or IT audit roles within the financial services industry.
• Familiarity with auditing frameworks (e.g., COBIT, NIST, ISO 27001) will be an advantage.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent verbal and written communication skills.
• Proficiency using Google Workspace (Docs, Sheets, Slides, Drive, Meet, Forms).
• Ability to maintain confidentiality and adhere to ethical standards in auditing.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Development Manager - Partnerships (Consumer)

Location: Lagos
Job Type: Full time

Role Overview

• We are looking for a skilled Business Development Manager - Partnerships (Consumer) to drive the growth of Kuda Premium by negotiating and closing high-impact, mutually beneficial partnerships.
• This role is critical in expanding our network of merchant partners and delivering exclusive value to our premium customers.
• The ideal candidate will be a strategic dealmaker with a proven ability to identify, negotiate, and execute partnerships that enhance customer engagement and revenue growth.
• They will be responsible for sourcing and structuring partnerships, optimizing incentive-driven programs such as cashback and rewards, and ensuring seamless integrations that maximize value for both Kuda and its partners.
• Success in this role requires a strong commercial mindset, deep experience in strategic partnerships, and the ability to navigate complex negotiations to secure long-term, profitable collaborations.

Responsibilities

• Develop and execute strategic partnership initiatives to drive business growth, with a primary focus on securing and managing merchant partnerships in the retail, entertainment, and lifestyle sectors.
• Identify, evaluate, and prioritize new partnership opportunities by leveraging market research, industry trends, competitive analysis, and customer insights.
• Lead negotiations and structure commercially viable deals with both new and existing partners, ensuring the creation of mutually beneficial co-branding, cashback, and incentive-driven initiatives to enhance customer engagement and loyalty.
• Collaborate cross-functionally with internal teams, including product, marketing, technology, legal, and finance, to ensure smooth execution and integration of partnerships.
• Build and maintain relationships with key decision-makers within partner organizations to foster long-term strategic alliances and ensure seamless ongoing operations.
• Monitor and analyze the competitive landscape, using insights to refine partnership strategies and drive continuous business growth.
• Oversee the design and execution of contracts, service-level agreements (SLAs), and performance metrics to ensure partnerships deliver maximum value.
• Track and report on partnership performance, providing data-driven recommendations to optimize results and scale initiatives effectively.
• Lead and scale the partnership function by recruiting, mentoring, and managing a team of business development and account management professionals to support the teams expansion efforts.

Requirements

• Minimum of 8 years in strategic partnerships, with at least 3 years in a managerial role, focusing on high-value deals in retail, entertainment, and lifestyle sectors.
• Proven ability to negotiate and execute commercially viable partnerships, including co-branding, cashback, and incentive-driven programs.
• Skilled in tracking partnership performance, leveraging key metrics, market research, and industry trends to optimise strategies and enhance customer engagement.
• Strong capability to lead, mentor, and scale business development and account management teams, driving the expansion of Kuda Premium’s partnerships.
• Prior experience in Tech, Fintech, Financial Services, Entertainment, Lifestyle on Retail industry.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Internal Auditor

Location: Lagos
Job Type: Full time

Role Overview

• We are seeking a detail-oriented and proactive Internal Auditor to join our team on a 12 months maternity cover contract.
• The successful candidate will support the Internal Audit function in ensuring the effectiveness of risk management, internal controls, and governance processes while safeguarding the integrity of financial and operational activities.

Responsibilities

• Assist in executing the approved internal audit plan by conducting risk-based audits across operational, financial, and other business functions
• Perform control testing and compliance reviews to assess adherence to regulatory requirements, internal policies, and industry best practices.
• Identify gaps, weaknesses, and inefficiencies in business processes and recommend appropriate remedial actions.
• Conduct ad hoc reviews based on emerging risks or management requests
• Ensure compliance with Regulatory Guidelines for MFB operations and digital banking activities.
• Assist in monitoring fraud risks, cyber risks, and third-party risks, providing recommendations for mitigation.
• Prepare audit reports with clear findings, root causes, and actionable recommendations for process improvements.
• Engage with process owners and department heads to discuss audit observations and agree on corrective action plans.
• Track and follow up on audit findings to ensure timely implementation of corrective actions.
• Support the CAE and senior management with periodic reports on audit activities and key risks
• Contribute to process improvement initiatives by identifying opportunities to enhance efficiency, automation, and governance.
• Provide advisory support on new products, system changes, and business expansions from a risk and controls perspective.
• Assist in developing and updating audit programs, task trackers, work papers, e.t.c

Requirements

• Currently pursuing or recently completed a Degree in Computer Science, Information Technology, Cybersecurity, Accounting, or a related field.
• 0-3 years experience in an Internal Audit role
• ACA/ACCA certification is an added advantage.
• Excellent verbal and written communication skills
• Analytical and problem-solving skills
• Logical approach to identifying and evaluating issues and problem solving
• Displays awareness of the need for confidentiality in sensitive matters
• Fintech experience is an added advantage.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Product Manager - Growth

Location: Lagos
Employment Type: Full-time

Job Description

• We are seeking a Growth Product Manager to develop and execute growth strategies aimed at increasing acquisition, engagement, and retention. This role requires a blend of product management, data-driven growth, and collaboration with Marketing and Sales teams, leveraging growth technology tools (CDP, Attribution, Behavioural Analytics, CRMs) to optimize the customer journey and unlock scalable growth. The ideal candidate will design growth-oriented features (e.g., referrals, onboarding enhancements, loyalty programs) that enhance adoption and retention.

Responsibilities

• Take full ownership of the Kuda Business growth roadmap, ensuring alignment with Kuda’s OKRs and setting a clear vision for scaling Kuda Business.
• Lead a cross-functional team of engineers and designers fostering collaboration and ensuring high-quality execution of growth initiatives.
• Develop and execute data-driven growth strategies to increase customer acquisition, activation, engagement, and retention for Kuda Business.
• Own, understand, and optimize growth metrics, using these to inform product roadmap decisions, identify performance gaps, and provide insights to C-Suite executives.
• Discover, develop, and enhance growth-focused features to boost customer adoption and lifetime value.
• Implement and optimize growth and attribution tools (e.g., Mixpanel, Segment, Iterable) to measure and enhance acquisition and engagement efforts.
• Design, execute, and iterate A/B tests, personalization strategies, and growth experiments using data, research, and user insights to optimize acquisition, feature

Requirements

• 5+ years of experience in Product Management, Growth, or a related field, with a track record of delivering impactful product changes.
• Strong ability to define and execute a product strategy, ensuring alignment with growth and user engagement goals.
• Experience in leading cross-functional teams to drive product development from ideation to execution.
• Strong problem-solving skills with the ability to prioritize and make trade-offs between competing demands.
• Experience working in Agile environments and familiarity with product development frameworks.
• A passion for user experience, with a strong ability to interpret customer insights and data to drive decision-making.
• Strong understanding of growth experimentation methodologies, A/B testing, and iterative development.
• A strong understanding of the mobile ecosystem and how mobile experiences impact growth.
• Experience working with behavioral analytics platforms like Mixpanel and Amplitude.
• Proficiency in using and implementing growth tools such as Segment, LaunchDarkly, or Appsflyer to optimize customer acquisition and engagement.
• Exceptional curiosity and adaptability, with a willingness to experiment, learn, and refine strategies continuously.

Advantageous:

• Proficiency in SQL.
• Experience in building CRM, CDP, or a Data Platform.
• Previous work experience in the Fintech space.
• Strong knowledge of African markets.
• An obsession with user experience and a passion for optimizing customer journeys.
• A desire to build something great, contributing to an impactful and scalable product.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online