🇳🇬 Job Vacancies @ Jumia Nigeria – 4 Positions

Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.

We are recruiting to fill the following positions below:

1.) Key Account Manager
2.) Senior Key Account Manager
3.) Key Account Manager (TV Category)
4.) Platform Operations Associate

Job Title: Key Account Manager

Location: Nigeria

Job Objective

• As Key Account Manager, you will have the end-to-end responsibility of the customer experience and growth of the key vendors assigned to you.
• Your role is to bring in the relevant assortment, design targeted promotions, and manage key vendors in our marketplace.
• Constant interface with the Commercial operations, Vendor experience & Marketing team.

Responsibilities

• Ensure continuous growth of our existing business by owning
  pricing and promotions strategy, working with marketing teams to improve product content and visibility; and managing stock availability by coordinating teams across the business to bring the product to the customer.
• Complete Sales performance of Categories, vendors, merchant management and monitoring of sales strategies with a view to increasing the Business unit’s Net Margin Position (NMP) & Gross Merchandise Volume (GMV).
• Customer acquisition through Value Offering, Sales Campaign Management, etc.
• Create and present strategic insights for the Business unit to gain alignment of major initiatives at multiple levels of the organization.
• Analyze & Present post – promotion analysis for retail and Marketplace, quantifying impact to brand and category.
• Define and optimize curation/assortment selection strategy for your portfolio ensuring relevance of selection/styling to
  optimize revenues and sales velocity.
• Support product and content creation process to increase assortment live.
• Plan and maintain constant stock availability.
• Trend Spotting: Should be able to identify broader trends and fill category gaps
• Build weekly marketing plan, contribute determining which products/subcategories will be promoted on website and
  through all marketing channels (Newsletters, Facebook, etc).
  Develop strong analytics to evaluate daily/weekly/monthly performance and optimize further marketing, pricing, and product selection.
• Develop and manage subcategories under Jumia. Maintain the P&L and develop annual and quarterly category strategic plans by conducting financial analysis of the business.
• Manage the entire physical product lifecycle, from strategic activities to tactical implementation, including product portfolio idea generation
• Work closely with the vendor management team to identify vendors and negotiate contracts to ensure best quality and costs.
• Partner with Jumia Services to improve product availability, reduce costs, and minimize our working capital investment. Work together with system teams to identify main opportunities for process automation and efficiency gains.
• Influence large number stakeholders across the business; work closely with the team members and other business groups to deliver results and be comfortable in presenting projects and results to senior leadership on a regular basis.

Qualifications & Experience

• Bachelor's Degree in any field from a recognized and accredited University
• 4 - 5 years’ experience working in a fast-paced corporate environment preferably in FMCG or General Merchandise.
• Experience managing key accounts, channels in retail,
  consumer goods, consumer electronics environment (national & international)
• Adequate knowledge of the Online Marketplace and the Ecommerce Industry
• Strong business judgment with a track record of successful negotiations and overall relationship management.
  Proven analytical thinking, project management skills, and exceptional organizational skills are essential.

Competencies Required:

• Have the ability to prioritize key accounts
• Process Improvement Management
• Good understanding of P&L, and Cash-Flow Management
• Skilled negotiation & Value-based selling
• Experience negotiating bulk discounts, MOQs & Credit Terms
• Experience building partnership with strategic OEMs.
• Owner mentality and an entrepreneurial drive
• Proficiency in Microsoft Office (Word, Excel and Power -point) tools.
• Good verbal and written communication skills and presentation skills.
• Problem solver, results-driven, creative thinking with perfect written and spoken communication.
• Good problem-solving skills required
• Proven ability to manage multiple tasks simultaneously.
• Ability to work to deadlines and targets, can prioritize tasks under pressure.
• Tenacity to develop ideas independently and thrive in a fast- paced start-up environment is essential for success
• Company and customer expertise
• Strategic perspective.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Key Account Manager

Location: Nigeria
Job type: Full-time

Job Objective

• As Senior Key Account Manager, you will have the end-to-end responsibility of the customer experience and growth of the key vendors assigned to you.
• Your role is to bring in the relevant assortment, design targeted promotions, and manage key vendors in our marketplace.
• Constant interface with the Commercial operations, Vendor experience & Marketing team.

Responsibilities

• Directly manage partner relationships and execute smart partnerships as well as oversee negotiation to execution.
• Lead project implementation analysis and translate it into actionable tasks to ensure continuous improvement.
• Ensure continuous growth of our existing business by owning
  pricing and promotions strategy, working with marketing teams to improve product content and visibility; and managing stock availability by coordinating teams across the business to bring the product to the customer.
• Complete Sales performance of the Mid and Long-Tail Categories, vendors, merchant management and monitoring of sales strategies with a view to increasing the Business unit’s Net Margin Position (NMP) & Gross Merchandise Volume (GMV).
• Customer acquisition through Value Offering, Sales Campaign Management, etc.
• Create and present strategic insights for the Business unit to gain alignment of major initiatives at multiple levels of the organization.
• Analyze & Present post – promotion analysis for retail and Marketplace, quantifying impact to brand and category.
• Define and optimize curation/assortment selection strategy for your portfolio ensuring relevance of selection/styling to
  optimize revenues and sales velocity.
• Support product and content creation process to increase assortment live.
• Plan and maintain constant stock availability.
• Trend Spotting: Should be able to identify broader trends and fill category gaps
• Build weekly marketing plan, contribute determining which products/subcategories will be promoted on website and through all marketing channels (Off & On - Platform).
• Develop strong analytics to evaluate daily/weekly/monthly performance and optimize further marketing, pricing, and product selection.

Requirements

• Have the ability to prioritize key accounts
• Process Improvement Management
• Good understanding of P&L, and Cash-Flow Management
• Skilled negotiation & Value-based selling
• Experience negotiating bulk discounts, MOQs & Credit Terms
• Experience building partnership with strategic OEMs.
• Owner mentality and an entrepreneurial drive
• Proficiency in Microsoft Office (Word, Excel and Power -point) tools.
• Good verbal and written communication skills and presentation skills.
• Problem solver, results-driven, creative thinking with perfect written and spoken communication.
• Good problem-solving skills required
• Proven ability to manage multiple tasks simultaneously.
• Ability to work to deadlines and targets, can prioritize tasks under pressure.
• Tenacity to develop ideas independently and thrive in a fast- paced start-up environment is essential for success
• Company and customer expertise
• Strategic perspective

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders.

Application Closing Date
Not specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Key Account Manager (TV Category)

Location: Nigeria

Job Objective

• As Key Account Manager, you will have the end-to-end responsibility of the customer experience and growth of the key vendors assigned to you.
• Your role is to bring in the relevant assortment, design targeted promotions, and manage key vendors in our marketplace.
• Constant interface with the Commercial operations, Vendor experience & Marketing team.

Responsibilities

• Ensure continuous growth of our existing business by owning pricing and promotions strategy, working with marketing teams to improve product content and visibility; and managing stock availability by coordinating teams across the business to bring the product to the customer.
• Complete Sales performance of the 3c’s Categories, vendors, merchant management and monitoring of sales strategies with a view to increasing the Business unit’s Net Margin Position (NMP) & Gross Merchandise Volume (GMV).
• Customer acquisition through Value Offering, Sales Campaign Management, etc.
• Create and present strategic insights for the Business unit to gain alignment of major initiatives at multiple levels of the organization.
• Analyze & Present post – promotion analysis for retail and Marketplace, quantifying impact to brand and category.
• Define and optimize curation/assortment selection strategy for your portfolio ensuring relevance of selection/styling to optimize revenues and sales velocity.
• Support product and content creation process to increase assortment live.
• Plan and maintain constant stock availability.
• Trend Spotting: Should be able to identify broader trends and fill category gaps
• Build weekly marketing plan, contribute determining which products/subcategories will be promoted on website and through all marketing channels (Newsletters, Facebook, etc).
• Develop strong analytics to evaluate daily/weekly/monthly performance and optimize further marketing, pricing, and product selection.

Competencies Required

• Have the ability to prioritize key accounts
• Process Improvement Management
• Good understanding of P&L, and Cash-Flow Management
• Skilled negotiation & Value-based selling
• Experience negotiating bulk discounts, MOQs & Credit Terms
• Experience building partnership with strategic OEMs.
• Owner mentality and an entrepreneurial drive
• Proficiency in Microsoft Office (Word, Excel and Power -point) tools.
• Good verbal and written communication skills and presentation skills.
• Good problem-solving skills required
• Proven ability to manage multiple tasks simultaneously.
• Ability to work to deadlines and targets, can prioritize tasks under pressure.
• Tenacity to develop ideas independently and thrive in a fast- paced start-up environment is essential for success
• Company and customer expertise.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders

Application Closing Date
Not specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Platform Operations Associate

Location: Nigeria
Job type: Full-time

Description

• The IT representative role is  to support and maintain the stability of Jumia's software systems at a country level.
• In this role, you will be responsible for ensuring compliance with the correct use of our software products and managing the on-boarding and off-boarding processes of local users for manual processes.
• You will also be responsible for implementing and training users on newly developed and existing products and promptly troubleshooting any exceptional cases or issues that may arise within the existing software systems.

Key Responsibilities
Compliance:

• Ensure compliance with the SOPs and compliance requirements as defined centrally by the operational excellence and internal control teams
• Propose changes to current SOPs and compliance requirements to improve efficiency provisioning/deprovisioning  on Jumia Software Products
• Prepare documentation and training materials for on-boarding and off-boarding of users for Jumia software products
• Conduct training sessions and tests for new users to ensure proper use of software products

Implementation:

• Prepare documentation and training materials for new product developments and train affected users
• Aid in checking new product development requests and test new product developments before launch
• Lead implementation of new product developments and request system improvements
• Troubleshoot and fix any systematic or exceptional issues with software products

Troubleshooting:

• Document issue existence and resolution using existing ticketing systems
• Flag issues affecting/blocking local business processes that require central changes

Preferred Qualifications and Skills

• Project management and cross-team communication skills
• Strong problem-solving skills
• Strong knowledge in Python, HTML, SQL, CSS, Javascript, Google Suite, and MS Office
• E-commerce and IT operations experience
• IT operations, web development, and help desk support experience

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online