🇳🇬 Job Vacancies @ IT Horizons Group – 8 Positions

IT Horizons Limited is a system integrator and Application ICT Company with a clear focus in technology enabled solutions and professional services.

We are recruiting to fill the following positions below:

1.) Team Lead, Network & Security
2.) Solution Architect
3.) Administrative Specialist / Manager
4.) IT Application & Automation Specialist
5.) IT Infrastructure Engineer
6.) Team Lead, Projects
7.) Supply Chain Officer
8.) Vice President, Growth & Partnership

Job Title: Team Lead, Network & Security

Location: Gbagada Phase II, Lagos
Employment Type: Full-time

Job Summary

• You will be responsible for implementing, maintaining, supporting, developing and, in some cases, designing communication networks within an organization or between organizations.
• Your goal is to ensure the integrity of high availability network infrastructure to provide maximum performance for users.
• Users may be staff, clients, customers and suppliers. You will be part of a team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs.

Job Responsibilities

• Design and Configuration of routing and switching equipment
• Design and Configuration of voice services (IP/Traditional; On-premise/Hosted)
• Design and Configuration of Telepresence Solutions
• Design and Configuration of Contact Center Solutions
• Design and Configuration of Multimedia Solutions
• Design and Configuration of Collaborative Solutions
• Design and Configuration of Wireless Solutions
• Design and Configuration of Enterprise Mobility Solutions
• Design and Configuration of Network, Systems and Application Monitoring Solutions
• Remote support of on-site engineers and end users/customer
• Remote troubleshooting and fault finding when issues occur
• Provide Level-1/2 support and troubleshooting to resolve issues
• Liaising with project management teams, third-line engineers
• Speaking with customers via email and phone for initial requirement capture
• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
• Monitor performance and ensure system availability and reliability
• Monitor system resource utilization, trending, and capacity planning
• Establishing the networking environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards
• Design and implementation of new solutions and improving resilience of the current environment
• Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization
• Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
• Reporting network operational status by gathering and prioritizing information and
• managing projects
• Deliver Proof of Concepts (POC)
• Product presentations and demonstrations
• Support with the technical qualification of sales opportunities
• Collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers.
• Provide answers to (technical) questions in a Request for Information (RFI) or a Request for Proposal (RFP)
• Support the Head of Department in preparing and implementing annual work and resource plans; support their applicability within the overall company strategy
• Recognize and actively seek ways to exploit IT to address the complex business, organizational and technical issue
• Provide Professional network security knowledge; participate in proposing and developing network security solutions
• Implement appropriate procedural and technical access control mechanisms; participate in security incident management, security assessments, and vulnerability testing and make recommendations for corrective actions
• Take overall responsibility for ensuring the availability, performance and security of network services within agreed service levels; lead the development of procedures and standards for IT network security operations
• Plan, monitor and control projects using the either PMBOK/PRINCE2 methodology
• Investigate and resolve problems for services within your own area of responsibility; delegate to team members as appropriate, following ITIL processes; manage major network-related incidents and bring them to a satisfactory closure.
• Liaise with vendors and other IT personnel for problem resolution
• Other duties as may be assigned by your supervisor and management.

Requirements

• Candidates should possess a Bachelor's Degree with 8 years relevant work experience.

Application Closing Date
21st March, 2025.

How to Apply
Interested and qualified candidates should send their CV to: careers@ithorizonsgroup.com using the Job Title as the subject of the mail.

Job Title: Solution Architect

Locations: Abuja (FCT) and Gbagada Phase II - Lagos
Employment Type: Full-time

Job Summary

• You will be responsible for scoping, designing, and developing Bill of Materials with pricing for solutions relating to Networks & Collaboration Solution and Intelligent Building Management System.
• You will architect for other areas of solution as the company deem fit from time to time. Your goal is to win the customer with innovative solutions that solve customers’ problem at a price points that gives competitive edge without compromising quality and integrity.
• You will interface with external vendors, OEM, and sales team in ensuring optimum performance of the solution areas under your portfolio. You will guide the company on technology trends on areas you manage from time to time.
• You will be responsible for achieving the financial target of the business for area of solution you manage. Performance of the solutions will be evaluated from time to time as deem fit by the organization.
• You will be part of a team that is responsible for designing and developing scalable solutions that is in line with customer requirement. Location Lagos, Nigeria. Organizational relationship.

Job Responsibilities

• Speaking with customers via email, phone, physical meetings for initial requirement capture
• Strong knowledge of Compute, Backup/DR, System and Microsoft Solutions.
• Knowledge of Network, Wireless, Collaboration, and Security Solutions.
• Maintain strong relationships with OEMs, in-market field sellers, partner under your area of concentration.
• Keep up to date with various OEM product announcements and sales incentives and programsunder your area of coverage.
• Support sales team, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by Presales Lead or Sales Lead.
• Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the organization
• Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements
• Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported
• Opportunistically pursues additional business development opportunities within clients. Collaborates with sales to ensure these opportunities are effectively covered and advanced
• Maintains high customer satisfaction ratings that meet company standards
• Completes required training and development objectives within the assigned time frame
• Builds relationships especially on C-level with customers and global partners that result in superior solutions and deeper loyalty and adoption of ITH’s solutions.
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.
• Establishing the customer environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards
• Design and implementation of new solutions and improving resilience of the current environment
• Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization
• Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
• Deliver Proof of Concepts (POC)
• Product presentations and demonstrations
• Support with technical qualification of sales opportunities
• Collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers.
• Provide answers to (technical) questions in a Request for Information(RFI) or a Request for Proposal(RFP)  Support the team lead in preparing and implementing annual work and resource plans; support their applicability within the overall company strategy Zoho Sign Document ID: 2B12968B-L5OUWOBWXBNXU7DRONSUWSDJNW2WGNED6-CD2RAZDLA
• Recognize and actively seek ways to exploit IT to address complex business, organizational and technical issue
• Support of on-site engineers and end users/customer
• Provide Level-2/3 support and troubleshooting to resolve issues
• Liaising with project management teams, third-line engineers
• Configure and install various network devices and services as may be required
• Perform maintenance and system upgrades including service packs, patches, hot fixes and security configurations
• Investigate and resolve problems for services within your own area of responsibility; communicate to colleagues as appropriate, following ITIL processes; manage major network-related incidents and bring them to a satisfactory closure
• Liaise with vendors and other IT personnel for problem resolution
• Other duties as may be assigned by your supervisor and management

Qualifications

• Interested candidates should possess a Bachelor 's Degree with 0-6 years experience.

Application Closing Date
28th March, 2025.

How to Apply
Interested and qualified candidates should send their CV to: careers@ithorizonsgroup.com using the Job Title as the subject of the mail.

Job Title: Administrative Specialist / Manager

Location: Gbagada Phase II, Lagos
Employment Type: Full-time

Job Summary

• The Administrative Manager is responsible for supervising and managing facility operations. Also responsible for making sure an office operates smoothly and efficiently.
• Organizational and communication skills are essential in an office also be required to create reports and memos, organize events, and serve as assistants to managers and senior-level officers.
• Also, help ensure effective day-to-day operations. Location Lagos Organisational relationships Reports to Direct reports Internal External Relationship.

Job Responsibilities

• General maintenance of all company facility to ensure cleanliness and compliance with health & safety requirements.
• Procurement and management of stationeries and sundry materials when required.
• Arrange and issue ID cards and complementary cards to new employees; and ensure recovery of same on disengagement of employees.
• Stock taking and store maintenance.
• Planning of special events and function with other department.
• Responsible for filing documents in line with the Company’s ISO standard.
• Processing of all admin request from staff
• Interface with suppliers/contractors by aiding in the preparing for payment for all purchases.
• Ensure prompt attendance to staff logistics request in compliance with the department’s standard operating procedures
• Request and Negotiate for diesel price and supply.
• Renew all company subscriptions (DSTV, PHCN bills, LAWMA, Water bills, LASAA, etc.).
• Presentation of departmental objectives.
• Initiation of Payments
• Perform other related duties as they may be assigned by line managers from time to time
• Perform other duties that may be assigned by the organization.
• Prepare monthly and annual department budget, and follow up for approval
• Track all department expenses, compare with budgeted expenditures, and report variances for Managementaction.
• Ensure there are at least 3 vendors for all outsourced service.
• Always ensure security and safety of company properties.

Requirements

• Candidates should possess Bachelor's Degrees with 5 - 6 years relevant work experience.

Application Closing Date
28th March, 2025.

How to Apply
Interested and qualified candidates should send their CV to: careers@ithorizonsgroup.com using the Job Title as the subject of the mail.

Job Title: IT Application & Automation Specialist

Location: Gbagada Phase II, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a skilled IT Applications & Automation Specialist to oversee the setup, administration, and customization of Zoho applications and other business automation tools.
• This role will be responsible for optimizing work processes through Zoho Creator, Power Apps, and other automation platforms, ensuring seamless integration and efficiency across business functions.

Job Responsibilities
Zoho Applications Management:

• Configure, administer, and customize Zoho One applications (Zoho CRM, Zoho Creator, Zoho Books, Zoho Desk, etc.) to align with business needs.
• Develop and maintain automation workflows within Zoho applications to improve productivity.
• Manage user roles, permissions, and security settings across Zoho platforms.
• Provide training and support to end-users on Zoho applications and new features.

Business Process Automation & Integration:

• Design, develop, and deploy custom applications and workflows using Zoho Creator, Microsoft Power Apps, and other low-code automation platforms.
• Automate manual business processes and integrate Zoho with third-party systems and APIs.
• Develop and maintain custom scripts and automation using Deluge scripting (Zoho), MS-Power Automate, and other workflow tools.
• Identify opportunities to improve efficiency and reduce errors through automation.
• Develop integrations between Zoho, M365, and other third-party applications using APIs and automation tools.

System Administration & Support:

• Monitor and troubleshoot Zoho applications and integrations to ensure system stability.
• Collaborate with various departments to gather requirements and implement system enhancements.
• Manage data migration, system upgrades, and backups for Zoho applications.
• Monitor and manage software licenses, ensuring compliance with vendor agreements.
• Manage and support Microsoft 365 services, including Exchange Online, SharePoint, Teams, Microsoft intune, Power apps, OneDrive etc.
• Provide technical support for Zoho and M365 users, addressing system issues and resolving IT-related inquiries.
• Document system configurations, workflows, and troubleshooting procedures.

Required Qualifications & Skills

• Bachelor’s Degree in IT, Computer Science, or a related field (or equivalent experience).
• 2+ years of experience in Zoho application administration, customization, and automation.
• Hands-on experience with Zoho Creator, Zoho CRM, and Deluge scripting.
• Experience with Power Apps, Power Automate, or similar low-code automation tools.
• Strong understanding of APIs, webhooks, and system integrations.
• Familiarity with SQL, JavaScript, or other scripting languages for automation.
• Excellent problem-solving skills and ability to optimize business workflows.
• Strong communication skills to collaborate with cross-functional teams.

Preferred Qualifications:

• Experience with Zoho Analytics, Zoho Analytics, Zoho Flow, and other Zoho ecosystem tools.
• Knowledge of Microsoft Power Platform, RPA tools, or other automation technologies.
• Previous experience in ERP or business process automation.

Why Join Us?

• Opportunity to work with cutting-edge automation tools.
• Be part of a dynamic team driving digital transformation.
• Career growth in business process automation and IT systems management.

Application Closing Date
17th March, 2025.

How to Apply
Interested and qualified candidates should send their CV to: careers@ithorizonsgroup.com using the job title as the subject of the mail.

Job Title: IT Infrastructure Engineer

Location: Gbagada Phase II, Lagos
Employment Type: Full-time

About the job

• We are seeking a skilled IT Infrastructure Engineer to design, implement, and maintain our organization's IT infrastructure.
• The ideal candidate will have experience managing servers, networks, cloud environments, Microsoft 365, end user support and security solutions to ensure high availability, performance, and security of enterprise systems.
• This role requires a proactive approach to troubleshooting, system optimization, and collaborating with other relevant departments to support business operations.

Key Responsibilities

• Manage and support Microsoft 365 services, including Exchange Online, SharePoint, Teams, and OneDrive.
• Provide technical support for Zoho and M365 users, addressing system issues and resolving IT-related inquiries.
• Oversee network infrastructure, manage servers (on-premise and cloud), monitor system performance, and ensure data security and compliance.
• Manage and support cctv and biometric access control infrastructure.
• Provide full support for all telepresence devices in meeting rooms.
• Maintain IT documentation, provide user training, and develop best practices for efficient system utilization.
• Develop and implement backup strategies and disaster recovery plans to ensure business continuity.
• Monitor and manage software licenses, ensuring compliance with vendor agreements.
• Assess IT systems for performance improvements and recommend enhancements.
• Maintenance of I.T asset inventory.
• Monitoring system performance and troubleshooting issues
• Ensuring security and efficiency of IT infrastructure
• Implement, manage, maintain, test and document disaster recovery environment
• Manage IT compliance and standards by adhering and contributing to processes, policies, and tools within the company
• Perform system upgrades including service packs, patches, hot fixes and security configurations
• Perform continuous research on current and emerging infrastructure technologies and tools
• Other duties may be assigned by your supervisor and management.

Required Skills & Qualifications

• Bachelor’s Degree in information technology, Computer Science, or related field (or equivalent experience).
• Minimum of Two (2) years’ experience in IT Infrastructure.
• Strong knowledge of Microsoft 365 administration, including user and license management.
• Experience in IT networking, firewall configuration, and server administration.
• Knowledge of cloud-based IT environments and cybersecurity best practices.
• Windows & Linux server administration
• Excellent communication skills with the ability to train and support end-user.
• Experience in ISO 27001 processes.

Preferred Qualifications:

• Microsoft certifications (e.g., Microsoft 365 Certified: Administrator, Azure Fundamentals).
• Experience with IT asset management and ITIL best practices.
• Cisco certifications such as CCNA, CCNP, etc.

Soft Skills:

• Strong problem-solving skills and ability to work independently and in a team.
• Ability to work independently and in a team.
• Excellent communication and documentation skills.
• Adaptability to a fast-paced IT environment.

Application Closing Date
13th March, 2025.

How to Apply
Interested and qualified candidates should send their CV to: careers@ithorizonsgroup.com using the job title as the subject of the mail.

Job Title: Team Lead, Projects

Location: Gbagada Phase II, Lagos
Employment Type: Full-time

Job Description

• This position is responsible for the delivery of all projects and excellent service delivery to all the company support customers within the agreed Service Level Agreement.
• You are ultimately responsible for achieving ITH Holdings, its subsidiaries and related entities goals of delivering quality projects and maintaining a consistence satisfactory experience with all support customers.
• This will entail ensuring projects are delivered to time, on cost and quality for all ITH Holdings present and future customers.
• You will be responsible for ensuring the company chosen project methodology is abided by.
• You will give accounts on project cost, ensuring profitability.
• You are also responsible for quality service and gives updates when required on status of project assigned. You will also take leadership in project that includes both internal and external resource.

Responsibilities

• Oversees the tracking, development, and implementation of innovations in Project Management, Service delivery and Quality Assurance
• Ensures products and services are purchased in the most cost- and time-efficient manner.
• Coordinates project activities of and external vendors to ensure services delivered consistently meet customers’ expectation.
• Measure progress of work against weekly target, work/project scope and deliverables
• Ensures the delivery of services to customers within the agreed scope of work and timeline.

• Provide accurate documentation of project and services delivered to customers on the departmental online repository.
• Liaises with sub-contractors and 3rd party service providers on the strict guidelines given to them to meet customer expectations
• Develops full-scale project execution plans and related communication documents
• Ensure projects are delivered within scope, cost and time committed to customer.
• Reviews and tracks progress against revenue and targets; analyze sales/revenue reports; recommend and propose changes to existing plans and operating budgets; implementing approved changes
• Works closely with other internal departments and stakeholders through proper communications to ensure client expectations are met.
• Proactively works with the Finance Department to ensure all payments are collected within the agreed timelines as per the credit terms the customer has with the company
• Develops and delivers progress reports, proposals, requirements documentation and presentations for the Executive leadership
• Trains, motivates, and supervises project team members and sub-contractors and influence them to take positive action and accountability for their assigned tasks.

Application Closing Date
12th March, 2025.

How to Apply
Interested and qualified candidates should send their CV to: careers@ithorizonsgroup.com using the job title as the subject of the mail.

Job Title: Supply Chain Officer

Location: Gbagada Phase II, Lagos
Employment Type: Full-time

Job Summary

• This position is responsible for processing and placing all orders and deals won by the organization.
• The role officer oversees negotiating pricing and terms of orders and projects with vendors, distributors and OEM. He/she maintains and foster relationships with vendors, distributors and OEMs. past.
• He/she engages the project team for solution orders providing them weekly updates and engages the Bid desk/Account officer for consumables orders and provide them with up to date updates.
• He/she manages the project team and other internal and external stakeholders when there are issues with existing orders.
• The role owner engages vendors and distributor for real-time updates on orders and provide the related team with same.
• The role ensures vendor onboarding for all new vendors, planned vendor performance assessment for new and existing vendors and off boarding for exiting vendors.
• The role processes payment for vendors based on agreed terms and follow up with the finance team for prompt payment. engages vendors and distributors for order pricing, ensure fair biding and send analysis to the CFO for order approval.
• This role owner is responsible for pick-up and in charge of delivery of orders to the office building.
• The Supply chain officer is responsible for review and update of all departmental documents which is sent for approval to the necessary authority.
• The role owner is responsible for posting of transaction on the accounting software, carrying out operational duties e.g APGs/Performance Bonds etc and registering the organization’s certifications and performing tasks as assigned by the line manager.

Job Description

• Processing, negotiation and placing of Orders
• Internal team (project and bid desk/account Officer) management.
• Vendor relationship and engagement
• Procurement of Orders – Placing of all orders, Solution and Consumables
• Pricing and Negotiation of orders – Negotiation with Vendors and OEM on pricing and payment terms for orders
• Follow and update on status of orders – Real time follow-up with vendors and OEM on status and updates of orders
• Pick-up and delivery of available orders – Ensure pick up and delivery of all orders to the office building, also inspection of delivered goods to ensure specification match with item ordered
• Vendor Engagement – Engagement of vendors and OEM account manager to foster relationship and to enable smooth communication between IT Horizons and the vendor
• Weekly update and reports on ongoing orders and projects to the Sales and Project team – Ensure weekly updates to the project team for solution orders and the account officer / bid desk officer for consumables orders
• Profit, Price and Cost analysis for approval of orders -Computation of necessary analysis and recommendations and seeking approval from the CFO
• Ensure prompt payment of vendors – Regularly prompt the finance team to ensure prompt vendor payments.

Requirements

• 3 years of experience.

Application Closing Date
12th March, 2025.

How to Apply
Interested and qualified candidates should send their CV to: careers@ithorizonsgroup.com using the Job Title as the subject of the mail.

Job Title: Vice President, Growth & Partnership

Location: Gbagada Phase II, Lagos
Employment Type: Full-time

Job Brief

• The VP, Growth & Partnerships will spearhead user acquisition, engagement, and revenue growth for our B2B and B2C products. As a critical member of the leadership team, this role encompasses the development and execution of end-to-end growth strategies-spanning acquisition, retention, and loyalty.
• The VP will lead all commercial activities, focusing on new opportunities and markets while achieving customer acquisition, revenue, and strategic business goals.
• Working closely with product, engineering, teams, the VP will build, measure, and optimize growth efforts.
• This position will also drive innovative partnerships, market expansion, and strategic collaborations, ensuring measurable outcomes that strengthen our ecosystem and market leadership

Responsibilities
Partnership Development & Management:

• Establish Strategic Alliances: Forge collaborations with local and international technology providers and businesses across key industries such as hospitality, logistics, healthcare, insurance, and entertainment to diversify and enhance product offerings.
• Sustain Relationships: Develop and maintain meaningful, long-term partnerships with top vendors and partners to support business growth opportunities.
• Negotiate Agreements: Drive favorable terms and agreements aligned with product objectives, ensuring value delivery for users.

Growth Strategy & Market Expansion:

• Innovative Solutions: Design optimized, diverse service packages to drive user acquisition, retention, and loyalty.
• Market Penetration: Identify emerging markets and anticipate industry shifts to create strategies for expanded market engagement and penetration.
• Data-Driven Insights: Analyze customer feedback and user data to identify growth opportunities and inform actionable strategies.

Product & Business Alignment:

• Cross-Functional Collaboration: Partner with product, engineering, and strategy & transformation teams to prioritize features and innovations that fuel growth.
• Customer-Centric Insights: Develop a profound understanding of target customer segments and the competitive landscape to influence product and marketing decisions.

Leadership & Advocacy:

• Team Development: Build, lead, and inspire a high-performing Growth and Partnerships team with a culture of accountability and innovation.
• Brand Advocacy: Serve as a trusted ambassador forpromoting the brands as innovative and reliable fintech leaders.

Metrics & Performance Optimization:

• Impact Assessment: Track partnership and growth success through metrics such as user satisfaction, retention, and revenue growth.
• Operational Excellence: Continuously optimize customer journeys and growth processes across all stages, from acquisition to loyalty.

Key Impact Areas

• Establishing and scaling partnerships to enhance product offerings and market reach.
• Driving user acquisition and retention through innovative strategies and data-driven insights.
• Delivering measurable growth and achieving the company’s revenue goals while fostering a robust ecosystem.

Requirements

• Bachelor's Degree in Business, Marketing, or a related field
• Master’s Degree in Business administration, Economics, Finance, Information Technology or related fields Minimum 12 years in an IT Operating environment with hands on experience Sales, Business Development, Partnership and executive management and at least 6 years in senior management positions.
• Experience in the Fintech industry.
• Core strength and verifiable experience in scaling startups
• Strong understanding of customer acquisition and retention strategies.
• Certification in Sales, Business Process and Business Development.
• Membership of professional management associations will be an added advantage.

Application Closing Date
28th February, 2025.

How to Apply
Interested and qualified candidates should send their CV to: career@zojatech.com using the Job Title as the subject of the mail.