🇳🇬 Job Vacancies @ IHS Towers – 7 Positions

Job Title: Specialist, Systems Security and Cloud Infrastructure

Location: Lagos
Job Type: Full-time

Job Summary
Server and System Administration Operations:

• Build, design, deploy, maintain, and lead the implementation of cloud solutions across multiple public offerings, e.g., Microsoft Azure, AWS, Huawei Cloud.
• Help implement the technology direction, vision, and strategy to enable cloud technology adoption.
• Implement and refine cloud future state architectures and roadmaps in line with standards, guidelines, and industry best practices.
• Recognize and resolve all business issues and impact as it relates to IT systems infrastructure.
• Participate in the design, implementation, and management of workload automation initiatives.
• Adhere to firm Change Management, Problem Management policies and familiarity with ITIL or other formalized IT Operations foundation.
• Assess urgency of issues and facilitate follow-up and resolution accordingly including service quality initiatives to support highly product availability environment.
• Assist IT security team to develop and support organizational security standards.
• Ensures all flagged vulnerabilities are closed.
• Coordinates the implementation and updating of patches on servers and clients’ machines to protect information.
• Provide regular reports on cloud services and on-premises.
• Assist in responding to regular reviews from ITGRC team.
• Support and assist in implementation IT Security Projects.
• Ensures on enterprises certificates are managed properly and are renewed at the right time in collaboration with IT Security team.
• Performs any other duties as may be required from time to time.
• Provide occasional out of hours support.
• Identifies opportunities to simplify IT systems operations through continuous improvement initiatives.

Other Specifics:

• Microsoft O365 Admin
• Azure Cloud Admin & Application Integration
• Systems Security
• SFTP/MFT platform Support.
• Infrastructure Security and Risk Compliance Management
• Identity and Access Management

Qualifications

• Bachelor’s Degree / Diploma in Computer Science, engineering, Information Technology
• Minimum of 4 - 5 Years working experience, preferably in a Telecommunication and IT solutions industry
• ITIL Foundation is required.
• Advance knowledge of Azure platform.
• Advance skill on Linux administration.
• Microsoft Azure Administrator Certification is recommended.
• Background IT knowledge on Virtual Machines, Networks, and other IT Infrastructure aspects.
• CompTIA A+ certified is required or equivalent.

Organizational Competencies:
Customer Focus:

• People demonstrating this competency understand & exceed our customers’ needs.
• They develop trusted, reliable & collaborative relationships.
• They are consistently operating to the highest standards of service & delivery.

Innovation:

• People demonstrating this competency constantly seek new & improved ways to deliver our products & services.
• They champion engineering & skills development, and work to create a collaborative and supportive operating environment.

Integrity:

• People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth.
• They make socially responsible decisions and treat their stakeholders with respect.

Be Bold:

• People demonstrating this competency are thorough in analyses & decision-making.
• They are courageous in expanding existing markets & developing new ones.
• They confidently pursue appropriate financial returns and are forward-thinking and ambitious.

Sustainability:

• People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.

Our Vision:

• IHS is committed to helping create a connected world where communication promotes continued economic growth and social development throughout emerging markets.
• Joining IHS means becoming part of something truly special, a success story where creative thinking, diversity of opinion and innovation are immensely valued.
• From global mentoring schemes, inter-company transfers and secondments, to technical training programs and online learning resources, we seek to provide our employees with a range of career development opportunities tailored to their professional aspirations.

Benefits

• Pension
• Medical insurance
• Employee Assistance Program
• Annual leave
• Parental leave
• Social events

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: IHS Towers is committed to promoting equal opportunities in employment. All applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

Job Title: Specialist, Applications & AI Development

Location: Lagos
Job Type: Full-time

Job Summary

• We are seeking a highly skilled and motivated software/AI developer to join our team.
• The Ideal candidate should have a strong background in software development and an understanding of software development, artificial intelligence & machine learning algorithms.
• The candidate will be responsible for designing, developing, and implementing software solutions that integrate AI and machine learning algorithms to solve complex process and business problems.

General Software Development:

• Write clean, maintainable, and efficient code.
• Implement application features according to specifications.
• Participate in code reviews and contribute to team discussions.
• Debug and resolve technical issues and bugs.
• Collaborate with designers, analysts, and other developers.
• Stay updated on the latest industry trends and technologies.
• Ensure code quality and adherence to development standards.

Quality Assurance:

• Perform various testing types: functional, integration, performance, and regression.
• Ensure defects are resolved.
• Ensure the application meets quality standards before release.

Support:

• Provide end-user support and troubleshoot application issues.
• Document and escalate issues to relevant teams.
• Assist in training users on new features and functionalities.
• Gather user feedback to inform future improvements.
• Ensure timely resolution of support tickets and inquiries.

Qualifications

• Degree holder in computer science or related fields
• 4+ years in Software Engineering and development.

Organizational Competencies:

• Customer Focus: People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships.
• They are consistently operating to the highest standards of service & delivery.

Innovation:

• People demonstrating this competency constantly seek new & improved ways to deliver our products & services.
• They champion engineering & skills development, and work to create a collaborative and supportive operating environment.

Integrity:

• People demonstrating this competency are open & honest in everything they do.
• They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
• Be Bold to People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.

Sustainability:

• People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.

Our Vision:

• People demonstrating this competency are constantly seeking to create positive impact in the communities we serve
• IHS is committed to helping create a connected world where communication promotes continued economic growth and social development throughout emerging markets.
• Joining IHS means becoming part of something truly special, a success story where creative thinking, diversity of opinion and innovation are immensely value.
• From global mentoring schemes, inter-company transfers and secondments, to technical training programs and online learning resources, we seek to provide our employees with a range of career development opportunities tailored to their professional aspirations.

Benefits

• Pension
• Medical insurance
• Employee Assistance Program
• Annual leave
• Parental leave
• Social events

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: IHS Towers is committed to promoting equal opportunities in employment. All applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

Job Title: Specialist, ServiceNow & AI Development

Location: Lagos
Job Type: Full-time

Job Summary

• We are seeking a highly skilled and motivated software and AI developer to join our team.
• The Ideal candidate should have a strong background in software development and an understanding of software development, artificial intelligence & machine learning algorithims.
• The candidate will be responsible for designing, developing, and implementing software solutions that integrate AI and machine learning algorithms to solve complex process and business problems.

General Software Development:

• Write clean, maintainable, and efficient code.
• Implement application features according to specifications.
• Participate in code reviews and contribute to team discussions.
• Debug and resolve technical issues and bugs.
• Collaborate with designers, analysts, and other developers.
• Stay updated on the latest industry trends and technologies.
• Ensure code quality and adherence to development standards.

ServiceNow Development:

• Design and develop custom applications, modules, and workflows on the ServiceNow platform to meet specific business requirements.
• Write and maintain server-side and client scripts (e.g., Business Rules, UI Actions, Script Includes, Client Scripts) to automate processes and enhance system functionality.
• Integrate ServiceNow with other enterprise systems and third-party applications using APIs, web services and middleware.
• Customize and develop ServiceNow portals, dashboards and reports to improve the user experience.
• Conduct unit testing, system testing, and resolve issues related to system functionality, integrations, or performance.

Quality Assurance:

• Perform various testing types: functional, integration, performance, and regression.
• Ensure defects are resolved.
• Ensure the application meets quality standards before release.

Support:

• Provide end-user support and troubleshoot application issues.
• Document and escalate issues to relevant teams.
• Assist in training users on new features and functionalities.
• Gather user feedback to inform future improvements.
• Ensure timely resolution of support tickets and inquiries.

Qualifications

• Degree holder in computer science or related fields
• 4+ years in Software Engineering and development.

Organizational Competencies:
Customer Focus:

• People demonstrating this competency understand & exceed our customers’ needs.
• They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.

Innovation:

• People demonstrating this competency constantly seek new & improved ways to deliver our products & services.
• They champion engineering & skills development, and work to create a collaborative and supportive operating environment.

Integrity:

• People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth.
• They make socially responsible decisions and treat their stakeholders with respect.

Be Bold:

• People demonstrating this competency are thorough in analyses & decision-making.
• They are courageous in expanding existing markets & developing new ones.
• They confidently pursue appropriate financial returns and are forward-thinking and ambitious.

Sustainability:

• People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.

Our Vision:

• IHS is committed to helping create a connected world where communication promotes continued economic growth and social development throughout emerging markets.
• Joining IHS means becoming part of something truly special, a success story where creative thinking, diversity of opinion and innovation are immensely valued.
• From global mentoring schemes, inter-company transfers and secondments, to technical training programs and online learning resources, we seek to provide our employees with a range of career development opportunities tailored to their professional aspirations.

Benefits

• Pension
• Medical insurance
• Employee Assistance Program
• Annual leave
• Parental leave
• Social events

Application Closing Date
Not Specified.

How to Apply
|nterested and qualified candidates should:
Click here to apply online

Note: HS Towers is committed to promoting equal opportunities in employment. All applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

Job Title: Specialist - Finance Process Optimization

Location: Lagos
Employment Type: Full-time
Department: Finance

Job Summary

• Support the integrity, optimal functionality and efficiency of enterprise management systems.

Responsibilities

• Monitor the functionality of the EAM system, ensuring effective asset tracking, movement, and auditing and good user satisfaction level.
• Maintain accuracy of the Enterprise asset Register. Liaise with Third party stakeholders, Field support engineers and Regional technical officers on weekly basis for data investigation, validation and rectification.
• Analyze existing workflows, identify inefficiencies, and recommend process enhancements. Identify opportunities to improve technology through user engagement.
• Coordinate the implementation of system changes to EAM systems (including IT supported automated processes) by coordinating users through key activities such as business need form drafting, user training, user acceptance testing, go-live and post implementation business support.
• Provide inputs to maintain the quality of the Enterprise Asset Management structure.
• Perform first level review of user access to ServiceNow, Redcube, and other EAM-related platforms, ensuring compliance with security policies (e.g., SOX controls) and submit recommendations to the supervisor for review.
• Monitor and update the capitalization status of assets, ensuring compliance with financial reporting standards and minimizing unprocessed records.
• Coordinate the implementation of remediation actions for process and/or policy gaps identified by ensuring that agreed actions are taken and verified.
• Document updates to policy or process documentation through inquiries with stakeholders, obtain management approval and publish updated documents on the department’s intranet site.
• Coordinate implementation of process improvement projects, collaborating and working with Group Finance Function and Global Process Owners.
• Monitor key KPIs as directed by the HoD through assessment of appropriate business processes and/policies.
• Participate in group led IT projects on EAM systems by providing data inputs and support actions for process and systems changes.
• Perform other tasks and duties as assigned by the Senior Manager, Finance Process Optimisation.

Qualifications

• Bachelor’s degree in Accounting, Audit & Risk Management, IT systems, Administration or related qualification
• Minimum of +3 years’ relevant work experience in process and systems related work.
• Demonstrable experience in working on IT led projects.

Organizational Competencies:

• Customer Focus - People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
• Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.
• Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
• Be Bold - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
• Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.

Benefits

• Pension
• Medical insurance
• Employee Assistance Program
• Annual leave
• Parental leave
• Social events.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: IHS Towers is committed to promoting equal opportunities in employment. All applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

Job Title: Specialist, HSE

Location: Lagos
Job Type: Full-time

Job Summary

• Implement strategies and controls to mitigate environmental impacts and ensure compliance with environmental laws and regulations and policies across sites.

Responsibilities

• Contribute towards fostering a positive HSE culture across the organization, ensuring clear accountability, responsibility, skill and knowledge.
• Lead the implementation of environmental standards, guidelines, policies and practices to reduce environmental impacts.
• Oversee all environmental studies (Environmental Impact Assessment, EIA, Environmental Audit, EA, Environmental Compliance Monitoring, ECM,) performed at the sites, warehouses and liaise with consultants to produce and interpret reports.
• Liaise with governmental and regulatory agencies such as Federal Ministry of Environment, NESREA, NOSDRA, LAWMA, State’s Environmental Protection Agencies across the Regions.
• Advice the Operations team, Site Maintenance Contractors, Site Build Contractors on current legislation, best practices and requirements to prevent environmental pollution/risks.
• Develop and regularly review environmental systems and programs in the office facilities to ensure environmental sustainability.
• Enhance HSE awareness by sending out environmental tips to the warehouse team and operations team and contribute to preparing HSE articles for Internal Communications.
• Lead the investigation of fire incidents, diesel spillage, emission and pollution complaints that occurred at the sites to establish root causes, propose recommendations and prevent recurrence.
• Review and analyze the data from environmental monitoring indicators (such as noise quality, air quality, water quality and waste management) at the site, facilities and warehouse to identify pollution impact and advice on interventions.
• Conduct periodic HSE inspections and field investigations at the warehouse and sites, prepare reports on environmental findings and follow up with relevant teams to ensure close-out actions.
• Liaise with the regulatory team on environmental legislation and permits to prevent sanctions and ensure continual compliance.
• Participate and attend environmental-related conferences, seminars, and world health celebrations.
• Advice and support the regional HSE on reports from site inspection, environmental performance monitoring, risk assessments, and propose effective controls to minimize environmental risks.
• Collaborate with the training manager to develop and deliver environmental training programs.
• Collaborate with relevant stakeholders to manage environmental projects such as bund wall construction and coordinate the recycling and disposal of hazardous waste such as spent oil, used lead acid batteries, etc. to protect the environment.
• Collaborate with the supply chain team to ensure suitable consultants perform site reconnaissance survey, clean-up and remediation of soil and underground wells.
• Perform any other task as assigned by the Senior Manager, HSE.

Qualifications

• Bachelor’s Degree in Environmental Engineering, Environmental Sciences and / or any other relevant discipline.
• Membership of relevant professional body (ISPON, NES, IOSH, IIRSM, etc.)
• 5 years’ relevant work experience.
• ISO 14001 Lead Implementer, NEBOSH Internation Diploma in Environmental Management and/or NEBOSH Environmental Management Certificate (NEC) will be an added advantage.
• Demonstrable knowledge in environmental regulations, assessment, monitoring, policymaking, and planning.

Application Closing Date
Not Specified.

How to Apply
|nterested and qualified candidates should:
Click here to apply online

Job Title: Analyst, HSE (Administration, Governance & Reporting)

Location: Lagos
Job Type: Full-time

Job Summary

• Monitor, trend, report and communicate approved HSE governance processes and reporting, to support effective management of the HSE MS and initiatives.

Responsibilities

• Assist the Director HSE, in implementing and maintaining the incident reporting and action closure framework while ensuring compliance with mandatory requirements.
• Monitor, trend, report and communicate on the company’s HSE communications framework.
• Update and maintain HSE monitoring logs, KPIs, reports, minutes of meetings, action register and auditing findings, to ensure prompt escalation and closure.
• Develop and maintain innovative data tracking and reporting templates, dashboards, and applications
• Ensure that all HSE documents and SharePoint required by the HSE MS and ISO 45001 standard are controlled in accordance with requirements of the ISO standard.
• Support HSE team members with site inspections, audits, supplier meetings, training and other engagements
• Monitor compliance with all applicable HSE laws and internal standards.
• Perform other tasks and duties as assigned by the Director HSE.

Qualifications

• Bachelor’s Degree in Engineering, Information Technology, Data Science & Management Environmental Sciences and/ or any other relevant discipline.
• 0-2 years relevant work experience.
• Strong Microsoft Excel and PowerPoint skills
• Power BI / Similar Knowledge
• A programming language skill is an added advantage
• Membership of relevant professional body (ISPON, NEBOSH, IOSH, IIRSM, etc.)

Application Closing Date
Not Specified.

How to Apply
|nterested and qualified candidates should:
Click here to apply online

Job Title: Senior Manager, Network Operations (Fibre)

Location: Lagos
Job Type: Full-time

Role

• The purpose of a Senior Manager, Fiber Network Operations is to ensure the efficient, reliable, and scalable operation of the company's fibre network infrastructure.
• This role is critical in achieving high-performance network services that meet the needs of the organization and its customers.

The key purpose of this position shall include but not limited to the following:

• Ensure Network Reliability and Performance
• Strategic Planning and Implementation
• Operational Efficiency
• Leadership and Team Development
• Stakeholder Engagement and Communication
• Customer Satisfaction
• Innovation and Adaptation
• Compliance and Security
• Financial Management
• Risk Management

Key Roles & Responsibilities
Strategic Leadership:

• Develop and implement the strategic vision for fiber network operations.
• Align network operations goals with the company’s overall objectives.

Operational Management:

• Oversee day-to-day operations of the fiber network infrastructure.
• Ensure the network’s high availability, reliability, and performance.

Team Leadership:

• Lead and mentor a team of network engineers, technicians, and support staff.
• Foster a culture of continuous improvement and professional development.

Project Management:

• Manage large-scale fiber network projects, from planning to execution.
• Ensure projects are completed on time, within scope, and budget.

Stakeholder Engagement:

• Act as the primary point of contact for stakeholders regarding network operations.
• Communicate network performance and updates to senior management and other departments.

Responsibilities
Network Planning and Design:

• Develop comprehensive plans for network expansion and upgrades.
• Evaluate and select appropriate technologies and vendors.

Maintenance and Support:

• Establish and enforce maintenance schedules and procedures.
• Ensure timely resolution of network issues and minimize downtime.

Performance Monitoring and Optimization:

• Implement and maintain network monitoring tools.
• Analyze network performance data to identify and resolve bottlenecks.

Compliance and Security:

• Ensure network operations comply with industry regulations and standards.
• Implement robust security measures to protect the network from threats.

Budget Management:

• Prepare and manage the operations budget.
• Optimize operational costs without compromising on service quality.

Innovation and Improvement:

• Stay updated with the latest developments in fibre network technology.
• Drive continuous improvement initiatives to enhance network performance.

Risk Management:

• Identify potential risks to the network and develop mitigation strategies.
• Ensure disaster recovery plans are in place and tested regularly.
• Vendor and Contract Management:
• Manage relationships with third-party service providers and vendors.
• Negotiate contracts and ensure service level agreements are met.

Qualifications
Qualifications & Experience Required:

• Bachelor’s Degree, preferably in Electrical & Electronics Engineering, Telecommunications Engineering, or any other related discipline.8+10 years’ relevant experience, including most recent 5 years in telecoms Fiber network operations and maintenance.
• Advanced degree in any of the above Engineering fields and/ or relevant professional certifications, e.g. Network Operation Management, Fiber Certifications will be an added advantage.
• 8+10 years’ relevant experience, including most recent 5 years in telecoms Fiber network operations and maintenance.
• Understanding of transmission networks (SDH/DWDM/OTN), IP/MPLS and other IP based network technologies and solutions will be an advantage.
• Demonstrable proficiency in MS Office tools including Visio, Excel, PowerPoint, and Word

Job-Specific Competencies:
Functional:

• Technical Competencies
• Fiber Network Design and Architecture
• Network Operations Management
• Project Management
• Vendor and Contract Management
• Analytical Competencies: Problem-Solving; Data Analysis and Reporting
• Leadership Competencies: Team Leadership and Development; Strategic Planning
• Communication Competencies: Stakeholder Management; Customer Focus
• Technical Acumen: Industry Knowledge; Technology Proficiency
• Financial Competencies: Budget Management; Cost-Benefit Analysis

Behavioural:

• Collaboration; Teamwork & Resilience.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online