🇳🇬 Job Vacancies @ United Nations International Children’s Emergency Fund (UNICEF) – 6 Positions

United Nations International Children's Emergency Fund (UNICEF) works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

We are recruiting to fill the following positions below:

1.) Chief of Supply and Logistics
2.) National SBC Contractor (Routine Immunization and Non-Polio Supplementary Immunization, Activities)
3.) Education Specialist (Quality)
4.) Chief of Human Resources
5.) Information Management Officer
6.) National Individual Contractor - ICT Help Desk Assistant

Job No: 557106
Location: Abuja
Contract Type: Fixed Term Appointment
Level: P-5
Categories: Supply Management

How Can You Make a Difference?

• Within the delegated authority and under the given organizational set-up, the incumbent may be assigned the primarily, shared, or contributory accountabilities for all or part of the following areas of major duties and key end-results.
• Provide rapid and relevant responses to evolving supply needs and situations facing children and families, including emergency situations, with a priority on achieving value for money.
• Ensure sound, accurate supply/logistics management systems, procedures and documentation as well as regular, accurate reporting to maintain the highest level of integrity, standards and accountability.
• Ensure that effective support is provided to develop Government capacity in supply chain management.
• Supervise and manage effective procurement, local and/or offshore, with a goal to attain lowest cost without sacrificing quality.
• Collaboration and Partnership.

To Qualify as an Advocate for Every Child You Will Have

• Education - Advanced University Degree in Business Administration, Management, International Economics, Engineering, International Development, Contract/commercial Law or specialization in directly related areas including credited courses in supply, logistics, purchasing or contracting. Equivalent educational qualification in relevant areas transport or logistics operations/management, supply management, etc.
• Work Experience- Ten years of relevant professional work experience. Both national and international work experience in supply, logistics, purchasing, contracting, administration and/or other related fields. Developing country work experience and/or familiarity with emergency is considered an asset.
• Fluency in English is required. Knowledge of another official UN language or a local language is an asset.

For Every Child, You Demonstrate
UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA). The UNICEF competencies required for this post are:

• Builds and maintains partnerships
• Demonstrates self-awareness and ethical awareness
• Drive to achieve results
• Innovates and embraces change
• Manages ambiguity and complexity
• Thinks and acts strategically.
• Works collaboratively with others
• Nurtures, Leads and Manages People.

Application Closing Date
24th November, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Remarks

• UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable female candidates are encouraged to apply.
• Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.
• Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
• UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions.
• Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Job No: 557064
Location: Abuja
Contract Type: Consultant
Level: Consultancy
Categories: Social and Behavior Change

How Can You Make a Difference?

• Under the general guidance of the SBC Chief, the incumbent is responsible for the coordination of communication working group to accelerate demand generation approaches and strategies at National Emergency Routine Immunization Coordinating Centre (NERICC) spearheaded by the National Primary Health Care Development Agency (NPHCDA) to promote awareness, understanding, support and social mobilization plans that support advocacy and community engagement as well as community empowerment and behaviour change as key components of the country programmes in Nigeria in line with the rolling work plan with the Federal Ministry of Health and NPHCDA.
• The incumbent will be expected to provide technical support to NERICC activities related to social mobilization, demand generation and related functions.

Strategic Direction & Coordination:

• Support NERICC to determine strategic directions for Social and Behaviour Change (advocacy, social mobilization, community engagement and behaviour change technical working groups) team and ensure the strategies are in line with Nigeria Country Programme Document (CPD) as well as the Rolling Work Plan (RWP) to achieve Routine Immunization coverage targeted in NSIPS.
• Make viable recommendations and decisions on appropriate Social and Behaviour Change strategies to achieve the NERICC’s goals and objectives, and to support UNICEF's mission in the country.
• Coordinate different fora mainly GAVI subgroups for demand generation, BMGF MOU states community engagement working groups, polio communication groups.
• To provide expert advice and assistance to the NERICC team by attending several task teams including core group on attitude and behaviour change modalities that contribute to changing mindsets and are culturally sensitive and tailored to generate demand for routine immunization (RI) services.

Demand Generation:

• Ensure that NERICC task groups are supported to develop strategies, plans and activities to increase demand for RI services, including in zero dose and missed communities.
• Develop, maintain and update the SBC strategy for NERICC with approaches, plans and activities geared towards increasing demand for RI and other primary health care (PHC) services.
• The strategy should be founded on sound evidence based on studies with clear objectives, approaches, plans, activities, as well as monitoring and evaluation mechanisms.
• Ensure approaches used is all inclusive, consultative and participatory to carry along all stakeholders.
• Utilize innovative approaches to design demand generation interventions.

Promotion of Appropriate use of Social and Behaviour Change:

• Provide advice on appropriate use of communication and approach for social development, aimed at both individual behaviour change and collective action as well as policy advice.
• Provide expert advice, coordination and technical support to government counterparts and other partners in the development and strategic use of communication for social development to ensure optimum leverage and impact of communication activities on programme, policy and advocacy activities.
• Collaborate with the Federal Government officials, NPHCDA, community leaders, other UN bodies, and bilateral agencies and NGOs in the organization of activities, operational research, advocacy and exchange of information and ideas supportive of NERICC’s communication goals and strategies.
• Jointly with other UNICEF and government officers, designs and manages/facilitates the implementation of communication plans of action aiming at:
  • Behaviour development/change at individual/household levels;
  • Social mobilization of civil society organizations;
  • Increased community participation in RI and PHC; and (d) policy issues that require advocacy to impact RI and PHC uptake.
• Support state teams to design and implement strategies for hard to reach, nomadic and minority groups at the LGA and ward levels, informed by the equity analysis and aligned with coverage and equity plans.
• Monitors and evaluates activities on the basis of applied targeted communication research and frequent visits to project sites.  Disseminates communication research findings, ensures exchanges of experience and new methods to government officials, programme staff, and other UNICEF partners.

Capacity Building for Sustainability:

• Provide advice on capacity building of Social and Behaviour Change teams, both within NPHCDA and among counterparts.
• Oversee and advise on the development of goals, strategy, approaches, plans as well as training materials and activities to build up capacity in participatory and behaviour change communication for personnel involved in the planning, implementation and evaluation of Social and Behaviour Change intervention, in support of RI and PHC.
• Knowledge Management and Documentation of SBC approaches and key activities to reach zero dose and missed communities.

Resource Mobilization and Management:

• Participate in the budget planning & review process, and ensure the optimal resources from UNICEF and other partners towards SBC initiatives to support NERICC
• Establish programme work plans, allocation of resources, and monitors progress and compliance.
• Take appropriate actions to optimize use of programme funds and mobilize resources; improve programme efficiency, quality and delivery through a rigorous and transparent approach to programme planning, monitoring and evaluation.
• Oversee the overall allocation and disbursement of programme funds, making sure that funds are properly and effectively coordinated, monitored and liquidated.

To Qualify as an Advocate For Every Child You Will Have

• Advanced University Degree in the Social / Behavioural Sciences: Sociology, Anthropology, Psychology, and Health Education) with emphasis on strategic communication planning for Behaviour Development, Social Mobilization, and Pparticipatory Communication, and Research, Training/Facilitation and impact evaluation of communication interventions.
• Training in Social and Behaviour Change and implementation in Social and Behaviour Change, social mobilization and Behavioral change. Training in inter-disciplinary approach in programme communication.
• Experience: Minimum of 5 years relevant professional work experience in the planning and management of social development programmes, including 2 years in with practical experience in the adaptation and application of communication planning processes to specific programmes. Experience in immunization will be an added advantage.
• Language Requirements: Fluency in English and another UN language. Local working language of the duty station an asset.

Application Closing Date
23rd November, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
• Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors.
• Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.
• The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

Job No: 557067
Location: Maiduguri, Borno
Contract Type: Fixed Term Appointment
Level: P-3
Categories: Education

How Can You Make a Difference?

• The Specialist contributes to achievement of results according to plans, allocation, results based-management approaches and methodology (RBM), as well as UNICEF’s Strategic Plans, standards of performance, and accountability framework.

Support to programme development and planning:

• Support the preparation, design and updating of the situation analysis for the education programmes with focus on the learning/quality component to ensure that current and comprehensive data on quality learning and learning outcome is available to guide UNICEF’s strategic policy, advocacy, intervention and development efforts on education programmes.
• Help supervisor set priorities, strategies, design and implementation plans. Keep abreast of development trends to enhance programme management, efficiency and delivery.
• Participate in strategic programme discussion on the planning of education programmes. Formulate, design and prepare programme proposals for the sector, ensuring alignment with UNICEF’s Strategic Plans and Country Programme and coherence/integration with the UN Development Assistance Framework (UNDAF), regional strategies and national priorities, plans and competencies.
• Provide technical support in establishing specific goals, objectives, strategies and implementation plans for the learning/quality component of the education program using results-based planning terminology and methodology (RBM). Prepare required documentations for programme review and approval.
• Work closely and collaboratively with internal colleagues and partners to discuss strategies and methodologies, and to determine national priorities to ensure the achievement of concrete and sustainable results
• Provide technical and operational support throughout all stages of programming processes and to ensure that well-planned/structured learning interventions are conducted.

Programme management, monitoring and delivery of results:

• Plan and collaborate with internal colleagues and external partners to establish monitoring benchmarks, performance indicators and other UNICEF/UN system indicators to assess/strengthen performance accountability, coherence and delivery of concrete and sustainable results for learning, learning outcomes and quality education in general.
• Provide professional technical leadership in ensuring structured/systematic implementation of learning and quality education interventions, including continuous professional development of basic education teachers and learning assessments.
• Participate in monitoring and evaluation exercises, programme reviews and annual reviews with the government and other counterparts to assess progress and to determine required action/interventions to achieve results.
• Prepare and assess monitoring and evaluation reports to identify gaps, strengths and weaknesses in programme management.
• Identify lessons learned and use knowledge gained for development planning and timely intervention to achieve goals.
• Actively monitor programmes/projects through field visits and surveys, and exchange information with stakeholders to assess progress, identify bottlenecks and potential problems, and take timely decisions to resolve issues and/or refer to relevant officials for timely resolution.
• Monitor and verify the optimum and appropriate use of sectoral programme resources (financial, administrative, and other assets) confirming compliance with organizational rules, regulations/procedures and donor commitments, standards of accountability and integrity, ensuring timely reporting and liquidation of resources.
• Prepare regular and mandated programme reports for management, donors and partners to keep them informed of programme progress.

Technical and operational support to programme implementation:

• Provide technical guidance and operational support to government counterparts, NGO partners, UN system partners and country office partners and donors on interpretation, application and understanding of UNICEF policies, strategies, processes and best practices and approaches on education and related issues to support programme management, implementation and delivery of results.
• Provide operational support to ensure the effective, efficient and timely programme interventions.
• Arrange/coordinate availability of technical experts with Regional Office/HQ to ensure timely and appropriate support throughout the programming process.
• Participate in education programme meetings including programme development and contingency planning to provide technical and operational information, advice and support.
• Draft policy papers, briefs and other strategic programme materials for management use.

Networking and partnership building:

• Build and sustain effective close working partnerships with relevant government counterparts, national stakeholders, global partners, donors, and academia through active networking, advocacy and effective communication to build capacity, exchange knowledge/expertise and to reinforce cooperation to achieve sustainable and broad results on education programmes.
• Prepare communication and information materials for CO programme advocacy to promote awareness, establish partnerships and support fund raising for education programmes.
• Participate and/or represent UNICEF in appropriate inter-agency (UNCT) discussions on education and related issues to collaborate with inter-agency partners/colleagues on UNDAF planning and preparation of programmes/projects ensuring organizational position, interests and priorities are fully considered and integrated in the UNDAF process in development planning and agenda setting.

Innovation, Knowledge Management and Capacity Building:

• Apply and introduce innovative approaches and good practices to build the capacity of partners and stakeholders and to support the implementation and delivery of concrete and sustainable programme results.
• Keep abreast, research, benchmark, and implement best practices in education management. Assess, institutionalize, and share best practices and knowledge learned.
• Contribute to the development and implementation of policies and procedures to ensure optimum efficiency and efficacy of sustainable programmes and projects.
• Organize and implement capacity building initiatives to enhance the competencies of clients/stakeholders to promote sustainable results on education and related programmes/projects.

Recruitment Qualifications

• An Advanced University Degree in one of the following fields is required: Education, Economics, Psychology, Sociology, or another relevant Technical field.
• A minimum of five years of professional experience in programme planning, implementation and management in education especially in the area of learning and teacher quality at the international level, some of which preferably in an emergency context.
• Experience working in an emergency context is considered an asset. Relevant experience in a UN system agency or organization is considered an asset.
• Fluency in English is required. Knowledge of another official UN language or local language of the duty station is considered an asset.

Technical Competencies:

• Technical competencies must be demonstrated in the following areas:
• Understanding of the overall global development context, including issues such as: poverty, conflict and the impact of these factors on education and vice-versa; and inter-sectoral approaches to address such issues in collaboration with other sectors (including Social Policy, Child Protection, Nutrition, WASH, Health, and Communications within UNICEF).
• Knowledge of global developments in education and international engagement strategies, including the application of the equity lens and human rights perspectives to programming. Ability to support policy dialogue translation of analytical findings and evidence into development programmes and policy discussions around equity and learning with partners, including government, development partners, CSOs and academia in relevant areas.
• Education sector planning knowledge/ability, including the range of modalities for delivering education, linkages between different sub-sectors (e.g. ECD, Primary, Secondary, Tertiary, Inclusive Education), cost-effectiveness and efficiency issues, key institutional structures, components and processes, as well as governance issues.
• Education and policy sector analysis capacity, including understanding of the core education data sets and indicators; tools for analysis of equity; determinants of student access and learning; budget, costing, and financial management in education systems; political economy; and education policy and strategic planning.
• Capacity in programme management in education, including programme design, costing, monitoring and evaluation and reporting.
• Ability to support engagement with partners e.g. Sector Wide Approaches, Global Partnership for Education, Education in Emergency Clusters, Education Provider Forums, Delivering as One, Inter-sectoral partnerships such as in ECD, as well as networking with other key partners.
• Understanding of gender and inequity issues in relation to education and development and the application of gender / equity analysis to policy and planning in education.

Application Closing Date
23rd November, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• This is a re-advertisement to expand the pool of candidates. Previous applicants do not need to reapply as their original application exists in the system and will be dully considered.
• Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Job no: 556948
Location: Abuja
Contract type: Fixed Term Appointment
Duty Station: Abuja
Level: P-5
Location: Nigeria
Categories: Human Resources

How Can You Make a Difference?

• In Nigeria, UNICEF works in a complex humanitarian and development setting to fulfill and protect children’s rights. UNICEF Nigeria is one of the largest UNICEF Country Offices globally. In partnership with government, civil society, children and families.

Scope of Work

• Directly reporting to the Representative and member of the Senior Management Team (SMT), the Chief of Human Resources is accountable for leading and managing a team of HR professionals that implement HR services that enhance the capacity of their clients to deliver on their business goals and objectives.
• In doing so, the incumbent demonstrates the ability to create an environment where his/her staff anticipates HR-related needs and develops subsequent plans and solutions that align HR management with business objectives.
• In addition, this position serves as a key strategic advisor to the leadership of their office in helping spearhead UNICEFs global HR transformation.
• Promote management excellence in the office by ensuring accountability in all areas of HR and by demonstrating a high level of skills in the management of staff resources, including staff selection based on merit and the needs of the organization, staff aspiration and counseling, systematic and equitable performance management, and staff development and learning activities.
• Serve as a role model for transformation and capacity for acceptance of change.
• Use a solid knowledge of information technology to analyze and promote acceptance of new methods of work and effective communication skills to persuade and influence managers, supervisors, and staff to adopt change.
• Internally, provide expert advice to senior management on a range of HRM questions and have the authority to negotiate solutions to sensitive or complex HR problems with client managers and staff representatives.
• Create a culture within their team where HR professionals work with clients to help fulfill their goals through advising on how to attract, retain and motivate staff of the highest caliber.
• In collaboration with business owners, lead the design and delivery of learning solutions for staff to enhance their knowledge and build skills in new areas.
• Map competencies for all staff in the assigned client portfolio, developing a comprehensive framework in support of the development of the talent pipeline.

 To Qualify as an Advocate for Every Child you will Have

• An Advanced University Degree in Human Resource Management, Business Management, International Relations, Psychology, or another related field is required.
• Ten years of increasingly responsible professional experience in human resource management in an international organization and/or large corporation is required.
• Fluency in English is required.  Knowledge of another official UN language or local language of the duty station is considered as an asset.

Skills:

• The ability to empower others to translate vision into results
• Capacity to anticipate and resolve conflicts by pursuing mutually agreeable solutions, and demonstrate the courage to take unpopular stands.
• The ability to allocate appropriate time and resources for successful achievement of goals, foresee risks, and allow for contingencies when planning.
• Ability to develop clear goals consistent with agreed strategies, identify priority activities and assignments, and adjust priorities as required.
• Experience and ability to design and implement targeted and innovative human resources strategies to address clients’ people-related needs.
• Ability to deliver innovative HR programs within a fast-paced, evolving, and wide organizational setting.
• Demonstrated ability and experience advising and influencing executives, providing insights that lead to key decision-making within the business.
• Demonstrate strong business acumen, general management experience, and capabilities that effectively assess the internal business environment and deliver transformative change where necessary.
• Authoritative technical knowledge of the principles and concepts of human resources management.
• Capacity to adapt policies, approaches, and models to meet emerging needs.
• Ability to identify and analyse systemic issues, formulate opinions and make conclusions and recommendations to resolve the same.
• Demonstrated ability to communicate effectively in a diverse organization, tailoring language, tone, style, and format to match the audience; ability to present sometimes negative results in a considered and tactful manner to promote acceptance.
• Ability to empathize with client managers, supervisors, and staff while advocating for consistent and equitable applications of promulgated HR regulations and rules.

Application Closing Date
22nd November, 2022 (W. Central Africa Standard Time).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• This position is classified as “rotational” which means the incumbent is expected to rotate to another duty station upon completion of their tour of duty.
• UNICEF is here to serve the world’s most disadvantaged children, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
• UNICEF has a zero-tolerance policy on conduct incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks and will be expected to adhere to these standards and principles.
• Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
• UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF.
• UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Job No: 556937
Location: Maiduguri, Borno
Contract Type: Temporary Appointment
Level: NO-1
Categories: Education
Duration: 364 days (renewable)
Supervisor: Education Manager, P-4, Post # 105521

How Can You Make a Difference?

• Under the supervision of the Education Manager, the Information Management Officer will manage the collection, analysis, and sharing of information/data that is important for the sector partners to make informed (evidence-based) strategic decisions.

Summary of Key Functions / Accountabilities
Under the overall supervision and general guidance of the Education Manager and the Education Sector Coordinator, Information Management Officer will be responsible for the below-mentioned tasks and outputs:

• Provision of IM services, including mapping, to the Sector/Education program for decision making including data collection, collation, analysis, and dissemination.
• Adapt existing in-country information management approaches for collecting, analyzing and reporting Sector activities and resources, and identifying information gaps
• Establish and maintain information databases that consolidate, analyses and report/disseminate information critical to decision making
• Maintain monthly reporting from Sector participants, including 5Ws (‘Who does What, Where, When and for Whom?’ databases)
• Support the estimation of spatial and temporal gaps, overlaps and coverage of Sector activities and projects.
• Work with Cluster/ participants to identify information gaps at national and sub-national levels and propose ways to bridge those gaps
• Work with the OCHA Information Management Specialist to develop appropriate supportive strategies
• Facilitate effective linkages with all Education Sector stakeholders, including OCHA, and national actors, for enhanced capacity and gap identification.
• Use GIS for map production and geographic data management
• Adopt and promote the use of global standards for information management for inter-operability
• Manage flows of information and dissemination in an appropriate way, including website management
• Manage an inventory of relevant documents on the humanitarian situation
• Support the development and analysis of needs assessment and monitoring programmes
• Provide information management leadership in assessments and monitoring, including joint assessments and training
• Lead on the preparation of SitRep inputs with emphasis on Sector plans, targets, and achievements
• Develop and strengthen information management capacity through the training of Sector members Contribute to the core Sector functions
• Where there is both a national and a sub-national cluster, the post holder will ensure that there is effective communication, reporting, engagement, and coordination between the two levels
• Support the Education Sector developing/adapting standards and indicators for monitoring the progress and the effectiveness of humanitarian response within the Sector, taking into account national standards or guidelines, as well as globally agreed standards such as the Inter-Agency Network on Education in Emergencies (INEE) Minimum Standards.
• Wherever possible and/or appropriate, ensure that IM supports national information systems, standards and builds local capacities.  Maintain appropriate links with relevant Government, State and local authorities in order to strengthen, not replace or diminish national efforts and work closely with government and MoE to develop EMIS systems to include conflict sensitive data for improved educational planning.
• Contribute to drafting funding proposals and donor reports for common appeals, including collecting inputs from partners for joint sector documents.

Requirements
To qualify as an advocate for every child you will have:

•  A University Degree in Information Systems/Information Management, Statistics, Mathematics, Data Management, Computer Science, or a related field is required.  Formal training in sector information management is an advantage.
• Minimum one (1) year of similar work experience in Information Management preferably with NNGOs/INGOs and/or the UN is required.  Experience in major emergency response relevant to the sector is highly desirable.
• Excellent written and spoken English is required. Working knowledge of the local languages (Hausa and Kanuri) is highly desirable.

Language:

• Excellent written and spoken English is required. Working knowledge of the local languages (Hausa and Kanuri) is highly desirable.

UNICEF competencies required for this post are:

• UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

The UNICEF competencies required for this post are:

• Demonstrates Self Awareness and Ethical Awareness (1)
• Works Collaboratively with others (1)
• Builds and Maintains Partnerships (1)
• Innovates and Embraces Change (1)
• Thinks and Acts Strategically (1)
• Drives to achieve impactful results (1)
• Manages ambiguity and complexity (1)

Application Closing Date
21st November, 2022 (W. Central Africa Standard Time).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Click here for more information (PDF)

Note

• Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
• UNICEF appointments are subject to medical clearance.  Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
• UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
• We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
• UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Job No: 556790
Location: Abuja
Contract Type: Consultant
Duration: 3 months
Level: Consultancy
Categories: Information Communication Technology

How Can You Make a Difference?

• Under the direct supervision of the ICT Manager, the ICT Help Desk Assistant provides technical, operations and procedural support of all computer and related equipment and end-user services in the implementation, maintenance and improvement of information management, systems, procedures and activities of the office.

Scope of Work

• Provide first-level support remotely or in-person, including receiving requests, processing and logging and escalation when required.
• Works with SMEs or second-level support to identify correct procedures and solutions in a timely manner.
• Provide support for teleconference and/or video conference meetings
• Provide support for UNICEF ICT project rollouts and its implementation.
• Assist in the installation, configuration and/or troubleshooting of computer hardware (ie desktop/laptop computers, printers, video/tele-conferencing devices, digital scanners, photocopiers and related accessories.
• Assist in the installation of software (ie UNICEF Windows OS image and application software).
• Perform additional duties as assigned by the supervisor.

Requirements
To qualify as an advocate for every child you will have:

• Completion of Secondary Education supplemented with formal training (at university level) in Computer Science, Business Administration or computer related certification (e.g., A+ certification, ITIL Foundation Certification or equivalent customer support certification).
• Computer literacy and ability to effectively use standard office software, tools and technologies
• A minimum of five (5) years practical professional work experience in information technology, as well as systematic methods of troubleshooting and analytical problem solving, providing assistance to users on ICT products and services, and use of applications and diagnostic tools.
• Practical experience with various computer platforms and applications: operating systems, email and database systems, Microsoft Office product suites, Help Desk software, advanced PC/laptop/printer installation, configuration, troubleshooting and repairs.

Application Closing Date
15th November, 2022 (W. Central Africa Standard Time).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
• Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.
• The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.
• UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination.
• UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks.
• Background checks will include the verification of academic credential(s) and employment history.
• Selected candidates may be required to provide additional information to conduct a background check.