Job Vacancies @ United Bank for Africa Plc (UBA) – 6 Positions (Nigeria)

United Bank for Africa Plc (UBA) is recruiting to fill the following positions:

1.) Relationship Manager
2.) Branch Manager
3.) Transaction Partners Collections Officer, Corporate Collections
4.) Team Member, Mobile Banking Services
5.) Product Marketing Partner
6.) Senior Swift Application Support

 

United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

 

See job details and how to apply below.


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1.) Relationship Manager

 

Location: Nigeria
Job Type: Permanent

Job Objective(s)

  • To establish and maintain positive customer relationships towards the growth revenue for the bank.

Responsibilities

  • Approach customers with the aim of winning new business,
  • Meet with existing customers to strengthen business relationships with a view to increase financial growth of the bank.
  • Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue.
  • Follow up customers with dormant accounts, convince to resume dealings with the bank.
  • Implement marketing strategies / programs laid out by the bank to boost profit.
  • Listen to customer requirements and present appropriately to make a sale.
  • Achieve set deposit targets / contributions by acquiring business / investment deals from private, public, individuals and corporates.
  • Prepare documentation on the creation of risk assets to increase business office profitability.
  • Sell / cross-sell and upsell the banks products.
  • Market the brand.
  • Perform other related duties as assigned by the business manager.


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Qualifications

  • Bachelor's Degree in any related field.
  • 5-7 years relationship manager experience from a commercial bank.

Candidate's Profile:

  • We are looking to hire candidates who have knowledge of banking operations and excellent marketing and selling skills with a minimum of 5 years’ Relationship Manager experience in all our branches across in Nigeria.

Skills Required:

  • Ability to evaluate needs of customers, and determine what products or services would best serve those needs.
  • Excellent communication skills – oral and written.
  • Must be strong, tenacious and persuasive.
  • Strong selling / marketing skills.
  • Must be self-driven, and have a passion for marketing.
  • Good relationship management skills.
  • Confident and possess excellent networking skills.


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Knowledge Required:

  • Good knowledge of the products and services of the bank.
  • Basic knowledge of finance, accounting and economics.
  • Business development and acquisition.
  • Banking operations, policies, and procedures.
  • Excellent knowledge of selling / marketing.
  • Knowledge of current business trends and CBN regulatory laws.

What We Expect From You:

  • High degree of professional ethics, integrity and responsibility.
  • Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
  • Team player with ability to work under pressure and ability to work with a wide variety of people and maintain excellent business relationship.
  • High sense of confidentiality and discreteness.

What You Should Expect From Us:

  • Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
  • Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
  • Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.

Application Closing Date
12th June, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 


2.) Branch Manager

 

Location: Nigeria
Job Type: Permanent

Job Objective(s)

  • To establish and maintain positive customer relationships towards the growth revenue of the bank, plan and deliver an effective marketing strategy and monitor the progress of new and existing products; as well as provide operational management support on a day-to-day basis.


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Responsibilities

  • Prepare annual marketing plans and strategies for liability generation to enable Profit Centre Manager/Relationship Officers to achieve targeted growth objectives.
  • Develop and obtain approval for annual marketing plans and strategies for designated product ranges to enable achievement of targeted growth and profit objectives.
  • Monitor and control business office income and expenditure to ensure profitability.
  • Recommend the creation of risk assets to increase business office profitability.
  • Visit business customers and attending meetings.
  • Contribute to the effective launching of new products to ensure favorable market response and optimum build-up of revenue.
  • Facilitate establish and maintain effective relationships with new and existing customers.
  • Evaluate market research and competitor analyses to formulate marketing plans and strategies.
  • Assume overall accountability for branch expenditure on products and services such as the administration of consumer lending, current account transactions, overdrafts, credit cards and personal loans
  • Monitor and assign targets to Profit Centre Managers/Relationship Officers to ensure effective focus on target achievement.
  • Maintain and acquire customer relationships to improve deposit liability growth and mix.
  • Provide strategic direction and operational support to employees.
  • Define and implement the delivery of marketing strategies and targets.
  • Coach and motivate employees to effectively execute their day-to-day tasks to meet corporate targets and delivery objectives.
  • Effectively communicate to employees the corporate policies, objectives and targets of the bank

Qualifications

  •  First Degree in any Social Sciences related discipline.
  •  Master’s degree or professional certification is an added advantage.
  •  Minimum of 10 years relevant experience.

Candidate's Profile:

  • We are looking to hire Branch Managers with a minimum of 10 years’ Relationship Manager experience in all our branches across in Nigeria.

Skills Required:

  • Ability to evaluate needs of customers, and determine what products or service would best serve those needs.
  •  IT and Computer appreciation.
  •  Communications skills (written and oral).
  •  Selling and marketing skills.
  •  Knowledge of business environment.
  •  Attention to details.
  •  Supervisory skills.
  •  Knowledge of banking operations, policies and procedures.
  •  Knowledge of bank products and services.
  •  Business development and acquisition.
  •  Relationship management.

What We Expect From You:

  • High degree of professional ethics, integrity and responsibility.
  • Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
  • Team player with ability to work under pressure and ability to work with a wide variety of people and maintain excellent business relationship.
  • High sense of confidentiality and discreteness.

What You Should Expect From Us:

  • Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
  • Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
  • Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.

Application Closing Date
12th June, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 


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3.) Transaction Partners Collections Officer, Corporate Collections

 

Location: Nigeria

Requirements

  • Candidates should possess a relevant qualification.

Application Closing Date
19th June, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 


4.) Team Member, Mobile Banking Services

 

Location: Lagos
Employment Type: Permanent

Job Objective (s)

  • To provide technical support for the Bank’s retail internet banking.

Responsibilities

  • Develop policies and procedures for electronic banking processes to ensure compliance with established standards and regulations.
  • Responsible for the bank's cash management online products and services.
  • Assist with the design and development of new online banking products
  • Provide exceptional customer service and support of our Electronic Banking products and services.
  • Provide support to consumers and business customers as well as retail department.
  • Process, verify and reconcile the electronic banking transactions to ensure accuracy and adherence to policies, procedures and bank regulations.
  • Oversee all electronic banking activities.

Qualifications

  • Bachelor's Degree in any field, STEM courses preferably.
  • Minimum of 2 years related experience.

Candidates Profile:

  • Our ideal candidate must have knowledge of supporting internet banking applications, oversee electronic banking activities, and be able to reconcile electronic banking transactions.

Knowledge & Skills Required:

  • Proficient in programming languages of SQL and basics of PLSQL, Python
  • Good knowledge of some data mining skills and the meaning of ETL (Extract, Transform and Load) with some practical experience.
  • Understanding the use of some Business Intelligence and Dashboard tools like Power BI, Tableau
  • Microsoft Certification
  • Analytics skills
  • Swift Knowledge
  • Interpersonal and Communication skills


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What We Expect From You

  • High degree of professional ethics, integrity, and responsibility.
  • Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
  • Team player with the ability to work under pressure and ability to work with a wide variety of people and maintain an excellent business relationship.
  • High sense of confidentiality and discreteness.

What You Should Expect From Us:

  • Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
  • Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
  • Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.

Application Closing Date
20th May, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 


5.) Product Marketing Partner

 

Location: Lagos
Employment Type: Permanent

Job Objective (s)

  • Collaborate with internal and external stakeholders to create and execute marketing campaigns and outbound communication including messaging, product launches, and go-to-market strategies.

Responsibilities

  • Be the expert on each respective product/channel target market.
  • Know who they are, how they buy, and the criteria.
  • Work closely with sales and product teams to develop product features, key messaging, and value proposition.
  • Plan and participate in the launch of new services and products with the involvement of all necessary stakeholders.
  • Work across several aspects of marketing – from branding and positioning to targeted outreach and strategy, go-to-market strategy, campaigns, advocacy, events, and communication.
  • Create and execute innovative strategies and marketing plans that drive awareness, engagement, and product adoption.
  • Leverage marketing insights to better understand our customers and represent the voice of the customer.
  • Forecast, measure, and report the results of various projects with partners, including co-created and/or co-branded content promotions, lead sharing, and/or event partnerships campaign reporting and analysis on a weekly, monthly, and quarterly basis.

Qualifications

  • Minimum of a Bachelor’s Degree.
  • MBA, MSC, MA, ML, and/or professional qualification is an added advantage.
  • 3 - 5 years of relevant marketing/banking experience.

Candidates Profile:

  • Our ideal candidate must have knowledge of product development and management. Must have demonstrable experience in developing and managing successful marketing and communications plans and/or materials.

Knowledge & Skills Required:

  • Marketing, product/service development & management.
  • Brand creation, management & rejuvenation.
  • Insight generation.
  • Product development & marketing processes.
  • Experiential marketing
  • Team & Individual behavioural dynamics.
  • Written and verbal communications.
  • Interpersonal/relationship management skills.
  • Demonstrable experience in developing and managing successful marketing and communications plans and/or materials.
  • Presentation skills.
  • Organisation & coordination.
  • Prudent budget management.


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What We Expect From You

  • High degree of professional ethics, integrity, and responsibility.
  • Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
  • Team player with the ability to work under pressure and ability to work with a wide variety of people and maintain an excellent business relationship.
  • High sense of confidentiality and discreteness.

What You Should Expect From Us:

  • Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
  • Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
  • Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.

Application Closing Date
26th May, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 


6.) Senior Swift Application Support

 

Location: Lagos
Employment Type: Permanent

Job Objective (s)

  • To ensure continuous uninterrupted operation of Swift Support Application Enterprise wide within the frame of the agreed service levels through best practices.

Responsibilities

  • Manage the deployment, monitoring, maintenance, upgrade, and support Swift Services Support, and associated hardware.
  • Analyse existing operations and make recommendations for the improvement with regards to Capacity management / Service Improvement.
  • Ensure timely understanding of any new software integration into company systems.
  • Ensure preventative maintenance, including the installation of service packs, patches, hot fixes, anti-virus software is carried out as and when due.
  • Ensure smooth running and availability of 99.99 Swift Services Support 24 x 7x365.
  • Manage assigned program components to deliver services in accordance with established objectives.
  • Operate within established service level agreements with business units.  IT asset management, including maintenance of component inventory and related documentation.
  • Ensure proper understanding of documented Swift Services Support process/procedures and Configuration items
  • Take necessary and prompt corrective actions to ensure the achievement of set objectives.
  • To ensure continuous uninterrupted support of Swift Services Support Application Enterprise wide within the frame of the agreed service levels through best practices.
  • Ensure business continuity and disaster recovery operations of Swift Services Support Application Enterprise wide and ensure there is 99.99% service Availability and zero data loss in the event of disaster events.
  • Apply proven communication and Service Management skills on issues related to the support of Swift Services Support Application Enterprise wide.

Qualifications

  • Minimum educational level – First Degree in Computer Science / Engineering, Systems Engineering or Operational Sciences with strong Information systems component
  • A second Degree in any of these disciplines, an MBA and/or technical certifications will enhance performance though not essential.
  • Minimum requisite experience – 7 years relevant experience within a technology intensive environment.
  • We are looking for a candidate with in-depth knowledge of good business continuity and disaster recovery operations of Swift Applications.
  • Our ideal candidate must have extensive knowledge of supporting and managing Swift Applications with at least 7 years of related experience.

Knowledge & Skills Required:

  • Application support
  • IT operations
  • Service level management
  • Release and deployment
  • Continuity management
  • Technical specialism
  • Supplier relationship management
  • Emerging technology monitoring
  • Interpersonal and communication skills
  • IT & computer appreciation
  • Analytical skill.
  • Banking operations, policies and procedures.


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What We Expect From You

  • High degree of professional ethics, integrity and responsibility.
  • Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
  • Team player with ability to work under pressure and ability to work with a wide variety of people and maintain excellent business relationship.
  • High sense of confidentiality and discreteness.

What You Should Expect From Us:

  • Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
  • Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
  • Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.

Application Closing Date
26th May, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online


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About Company

United Bank for Africa Plc (UBA)

Job Information

Status: Open No of vacancies: 6 Job type: Full Time Salary: Negotiable Publish date: 12 May 2022

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