🇳🇬 Job Vacancies @ Reliance Health – 20 Positions

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

We are recruiting to fill the following positions below:

1.) Operations Manager
2.) People Operations Manager
3.) Provider Relations Associate
4.) Administrative Assistant - Lekki
5.) Administrative Assistant - Gbagada
6.) Executive Assistant
7.) Field Marketing Manager
8.) Financial Controller
9.) Customer Experience Program Manager
10.) Sales Director
11.) Sales Associate - Oyo
12.) Small Business Sales Officer
13.) Sales Manager
14.) Sales Executive - Lagos
15.) Senior Sales Executive
16.) Sales Development Representative
17.) Medical Officer
18.) Head of Market Intelligence / Research
19.) Sales Associate - Lagos
20.) Sales Executive - Abuja

Job Title: Operations Manager

Location: Lagos
Job Type: Full time
Department: People Operations

Responsibilities

• Monitoring all aspects of inventory flows and processes and identifying opportunities to improve efficiencies and productivity
• Managing and maintaining an accurate stock level as per budgetary guidelines and in compliance to the standard operating procedures
• Develop, implement, and maintain quality assurance protocols
• Preparing regular reports such as expenses, and general office budget, and organizing company records
• Ensuring appropriate policies are in place with regard to procurement and tendering processes to secure the best deals for the organization from suppliers and service providers.
• Developing and maintaining relationships with key suppliers and regularly monitoring key aspects of supplier performance
• Managing 3rd-party logistics service provider relationships effectively and driving continuous improvement and cost reduction initiatives
• Leading/participating in contract reviews and negotiations in coordination with the legal teams
• Improving overall inventory accuracy, accountability and reporting achieved by ensuring best practice process and procedures are in place
• Leading contract reviews from a commercial, operational perspective, contract negotiation, and liaising with legal team as required
• Ensuring all contracts/vendors are compliant with corporate policy and meet regulatory requirements
• Tracking and reporting on contracts/vendors reviewed on a monthly/quarterly basis

Requirements

• Academic qualification of either a B.Sc Degree or an HND
• Minimum of 7 years of experience in a similar role
• You are a strong team player who can manage multiple stakeholders
• You pay strong attention to detail and deliver work that is of a high standard

Benefits

• Work alongside & learn from best-in-class talent
• Join a market leader within the healthcare space
• Attractive Salary & benefits
• Free office lunch
• Fantastic work culture
• Great work-life balance

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: People Operations Manager

Location: Nigeria (Remote)
Job Type: Full time
Department: People Operations

Responsibilities

• Coordinating the onboarding of new employees and ensuring they have access to necessary resources for seamless integration
• Ensuring day-to-day operations of people-related functions are addressed in a timely, efficient, and proactive manner
• Coordinating with Finance in the timely and accurate preparation of monthly payroll and maintaining all statutory compliance
• Working with various internal and external stakeholders to handle payroll-related inquiries and resolve any issues or errors in a timely manner
• Leading and motivating reports to deliver appropriate and efficient customer-focused service across the Human Resource value chain
• Organizing, maintaining and updating employee HRIS information as needed.
• Coordinate and manage the external and internal correspondences
• Maintaining employee leave, offboarding, and other aspects of the employee's journey
• Handling employee complaints, managing grievance procedures and timely resolution to their queries
• Investigating and resolving complex or critical employee relations issues in a timely and effective manner
• Collating and analyzing employee feedback across all levels on a regular basis and revising people programs and policies to generate more positive outcomes
• Ensure compliance with all applicable governmental regulations across geographies where employees are present

Requirements

• You have at least 7 years of experience including solid experience in HR Admin/People Operations
• Experience in leading people operations with employees across multiple countries
• You possess solid experience in payroll management across multiple countries
• Strong knowledge of legal and statutory requirements pertaining to HR practices in multiple countries
• Excellent communication and interpersonal skills, with the ability to interact and build credibility across all levels of the organization
• You possess strong HR analytics skills and are comfortable dealing with numerical data
• You are adept with technology tools, especially within the HR space
• You pay strong attention to detail and deliver work that is of a high standard
• You are a strong team player who can manage multiple stakeholders

Benefits

• Work alongside & learn from best-in-class talent
• Join a market leader within the healthcare space
• Work remotely
• Attractive Salary & benefits
• Free office lunch
• Fantastic work culture
• Great work-life balance

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: this role does not directly manage talent acquisition, learning & development, and performance management.

Job Title: Provider Relations Associate

Location: Lagos
Employment Type: Full Time

Description

• The Provider Relations Associate is in charge of interacting with our medical providers, educating them on our processes, resolving escalations, and renegotiating appropriate tariffs with our providers.

Responsibilities

• Negotiate tariff with prospective healthcare providers
• Renegotiate tariff with existing healthcare providers
• Upload agreed tariff on respective providers’ profile on the admin dashboard
• Resolve all internal and external tariff escalations for renegotiations promptly
• Engage and acquire prospective providers
• Train providers on accessibility and operations of the provider portal
• Ensure credentialing and documentation of acquired providers
• Upload claims of providers on the admin dashboard
• Respond and resolve complaints from providers promptly
• Communicate with respective stakeholders changes to a provider’s status

Requirements

• Minimum of a First Degree in Medicine
• Experience in the healthcare industry is an added advantage.
• Basic proficiency in the use of Microsoft Office tools
• Strong negotiation and relationship management skills.
• Excellent communication skills.
• Willingness to travel when required.

Benefits

• Work alongside & learn from best-in-class talent
• Join a market leader within the healthcare space
• Work remotely
• Attractive Salary & benefits
• Free office lunch
• Fantastic work culture
• Great work-life balance

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Administrative Assistant

Location: Lekki, Lagos
Job type: Full time
Department: People Operations

Description

• The administrative assistant will serve as a friendly face for a clinic that strives to treat every patient as a VIP. The successful candidate will be friendly, engaging, and helpful with strong communication skills.
• Schedule clients and patients for appointments, health education sessions and on-site events while demonstrating politeness, courtesy, and professionalism.
• Triage patients in need of medical assistance and alert medical staff
• Organize transportation as needed by the medical and non-medical team.
• Use computer systems to accurately, document, locate, modify, and retrieve data which includes patient data, claims, invoices and stock keeping, etc
• Receive and respond to routine and urgent requests for assistance from and for patients, families, staff, and others via tickets, phone, SMS, social media, and emails
• Maintain key organizational documents in soft and hard copies immaculately in adherence with filing systems
• Demonstrate effective telephone and email communication techniques/etiquette
• Document and invoice customers as applicable and follow up on payments and manage petty cash records transparently
• Securely and confidentially collect, retrieve and share patient records and enter data for medical or administrative reporting

Requirements

• Minimum of B.Sc / HND in a related field
• Similar experience in a role related to front desk work, customer service and administrative skills particularly in a healthcare field is a plus
• Computer skills and ability to navigate Microsoft Office tools including Word, Excel and Outlook
• Excellent problem solving, conflict resolution, and customer service skills
• Excellent verbal and written communication skills
• Highly organized, detail-oriented, self-directed, and goal-driven
• Experience with bookkeeping and basic accounting processes is a plus.
• Comfortable working 8am-8pm shift and on weekends.

Benefits

• Attractive Salary & benefits
• Work alongside & learn from best-in-class talent
• Join a market leader within the Insurance space
• Free office lunch
• Fantastic work culture
• Work and learn from some of the best in the industry
• Great work-life balance.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Administrative Assistant

Location: Gbagada, Lagos
Job type: Full time
Department: People Operations

Description

• The administrative assistant will serve as a friendly face for a clinic that strives to treat every patient as a VIP. The successful candidate will be friendly, engaging, and helpful with strong communication skills.
• Schedule clients and patients for appointments, health education sessions and on-site events while demonstrating politeness, courtesy, and professionalism.
• Triage patients in need of medical assistance and alert medical staff
• Organize transportation as needed by the medical and non-medical team.
• Use computer systems to accurately, document, locate, modify, and retrieve data which includes patient data, claims, invoices and stock keeping, etc
• Receive and respond to routine and urgent requests for assistance from and for patients, families, staff, and others via tickets, phone, SMS, social media, and emails
• Maintain key organizational documents in soft and hard copies immaculately in adherence with filing systems
• Demonstrate effective telephone and email communication techniques/etiquette
• Document and invoice customers as applicable and follow up on payments and manage petty cash records transparently
• Securely and confidentially collect, retrieve and share patient records and enter data for medical or administrative reporting

Requirements

• Minimum of B.Sc / HND in a related field
• Similar experience in a role related to front desk work, customer service and administrative skills particularly in a healthcare field is a plus
• Computer skills and ability to navigate Microsoft Office tools including Word, Excel and Outlook
• Excellent problem solving, conflict resolution, and customer service skills
• Excellent verbal and written communication skills
• Highly organized, detail-oriented, self-directed, and goal-driven
• Experience with bookkeeping and basic accounting processes is a plus.
• Comfortable working 8am-8pm shift and on weekends.

Benefits

• Attractive Salary & benefits
• Work alongside & learn from best-in-class talent
• Join a market leader within the Insurance space
• Free office lunch
• Fantastic work culture
• Work and learn from some of the best in the industry
• Great work-life balance.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Executive Assistant

Location: Lagos
Employment Type: Full-time
Department: Executive Office

Description

• We are looking for an Executive Assistant to perform a variety of administrative tasks and support a Chief Executive Officer. The Executive Assistant will be responsible for managing calendars, making travel arrangements and preparing expense reports.
• To be successful in this role, you should be well-organized, have great time management skills and be able to act without guidance. Ultimately, you will contribute to the efficiency of our business by providing personalized and timely support to executive members.

Responsibilities

• Set the calendar and has ownership of the daily itinerary as well as any meeting deliverables, communications, or follow-up
• Manage all details for travel, including intricate travel details including flight, VISAs (as necessary), accommodation, translators if necessary, time zone considerations, and on-the-ground travel requirements
• Manage the status, resources, and timelines for all items, and work with the other members of the executive and internal team to provide updates on issues and advance same
• Serve as the liaison on all communications for both internal teams and external clients
• Responsible for communicating updates, information, and changes. May be appointed as a delegate to participate in meetings
• Manage the administrative functions, such as the preparation and formatting of any written communication, reporting, or presentation
• Manage repository for any maintenance and storage of any files or documentation as well as other various administrative duties when directed.
• Ensure appropriate technology is leveraged to execute tasks
• Coordinate and assist in ensuring that meeting agenda and requirements are accurate, and all details are complete according to the specific needs of the meeting

Requirements

• Bachelor's Degree (or equivalent) in relevant field
• 2+ years experience as an Executive Assistant, Personal Assistant or similar role
• Excellent MS Office and Visio knowledge
• Outstanding organizational and time management skills
• Familiarity with office gadgets and applications (e.g. e-calendars and copy machines)
• Excellent verbal and written communications skills
• Experience booking domestic and international travel
• Experience managing executive's calendars
• Event and team morale planning experience
• Strong analytical skills and demonstrated ability to improve processes
• Desire and aptitude for learning new concepts on the job
• High level of integrity and discretion in handling sensitive and/or confidential information

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Field Marketing Manager

Location: Lagos
Employment Type: Full-time
Department: Brand and Growth

Description

• We are looking for an experienced Field Marketing Manager who will join the Brand & Growth (B&G) division. This candidate will work closely with the Nigerian sales leadership, and global peers and report to the Head, Global Field Marketing.
• In this role, you will craft and execute offline marketing plans with your stakeholders that support customer acquisition and revenue generation goals from offline channels.
• This includes leading media planning and buying and implementation for offline campaigns, executing offline events and activations, and working with strategic partners locally to achieve KPIs and drive net new pipeline for the Enterprise sales team.
• You will be supported by the centralized B&G team of subject matter experts who will rely on your input to localize marketing efforts in accordance with the market's demographics.

Key Responsibilities

• Work cross-functionally to drive the execution of demand generation and field marketing plans, aligning with other areas of marketing and objectives
• Identify specific country-based marketing goals and objectives
• Understand centralized marketing plans and tailor them to suit the local market
• Analyze local competition and strengthen the brand position in the assigned market
• Supervise and develop a local offline marketing budget
• Develop a clear understanding of the financial goals in the market and the key success indicators
• Evaluate local marketing strategies’ return on investment (ROI)
• Establish, allocate, and track local budget
• Exemplary analytical skills and proven aptitude to use data to optimize program performance and inform future strategies
• Plan and operate in a transparent manner for cross-organizational visibility and be a leader in sharing best practices with other country-based Field Marketing Managers
• Build quarterly/annual Field Marketing plans that integrate sales and marketing requirements to support regional pipeline and revenue goals
• Develop and execute demand generation marketing programs including third-party and RHMO-hosted events, webinars, in-person and virtual experiences, integrated campaigns, roadshows
• Own the planning and execution of ABM programs that penetrate key accounts in region
• Maintain ongoing communications and be the go-to marketing resource with the Nigerian Country Manager, and Nigerian Sales Directors & Sales executives in the field
• Assist sales leadership in understanding, participating, and obtaining buy-in for field marketing programs
• Drive lead acquisition, nurture and support the development of pipeline opportunities
• Adapt digital and content marketing programs to offline execution tailored to the needs of a local market sales team
• Create, expand, and accelerate sales opportunities through local marketing execution and managing offline marketing campaigns that promote our products and services, within marketing defined strategy
• Be an advocate for the sales region you support and help the rest of the marketing department to understand their priorities
• Be an advocate for the marketing department and help the sales team you support to understand the marketing department's priorities
• Decision making and discretion regarding event and campaign selection and planning in support of country-based sales goals
• Ensure all events and marketing campaigns are delivered on time and within budget, measure, and report on their effectiveness
• Monitor local marketing efforts from beginning to end to ensure they meet the target objectives

Requirements

• Bachelor’s Degree in Business, Marketing, Finance, or a related field
• Minimum of 6 years of experience in Marketing and/or in a Management role
• 3-5 years as a lead (manager) media planner and strategist, with a demonstrable understanding of media buying and implementation
• Experience working in a high-tech environment is a big plus
• Proven track record of delivering, accelerating, and expanding sales pipeline through offline-based marketing efforts
• Exemplary communication skills without a fear of over-communication – this role will require effective collaboration and coordination across local market, stakeholders, and the centralized B&G team
• Extremely organized and able to meet deadlines
• Hands-on approach with integrated campaign development and execution
• Significant experience in partnering with Sales to find effective and efficient ways to drive pipeline
• Experience with marketing tools and software
• Excellent attention to detail and an intuitive eye for customer needs beyond the obvious
• Ability to collect and interpret both qualitative and quantitative feedback
• Creative problem-solving skills
• Adaptable and willing to learn new techniques

Benefits

• Competitive compensation package
• Comprehensive family health and dental insurance
• Work from home/remote work encouraged
• Unlimited leave

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Financial Controller

Location: Lekki, Lagos
Job type: Full time
Department: Finance

Description

• This position will be responsible for analyzing financial data, monitoring internal controls, participating in budgeting processes, managing financial transactions, providing support in developing plans for financial growth, evaluating and mitigating risk, managing audit processes, and supporting the implementation of best practices in further enhancing the company's reporting process.

Responsibilities

• Manage group internal and external financial reporting and consolidation process, ensuring compliance with IFRS and country-wide filing requirements.
• Ensuring compliance with group and market-specific statutory law, finance, and tax regulations
• Maintenance and documentation of global accounting procedures and solving technical accounting issues
• Identifying areas to improve business efficiencies and reduce costs
• Working closely with the Executive Leadership team to deliver reports, analysis findings, and potential risk areas

Requirements

• Bachelors or Masters qualifications in Finance, Economics, Accounting, Business Administration
• Professional accounting qualifications such as ACCA, ICAN, CPA, CFA,
• Minimum of 5 years of accounting and finance experience
• Experience with creating financial statements in line with IFRS and US GAAP
• Proficiency in the use of Enterprise-wide Accounting Applications such as SAGE or SAP, Ms Office packages and PowerPoint Presentation

Benefits

• Work alongside & learn from best-in-class talent
• Join a market leader within the healthcare space
• Attractive Salary & benefits
• Free office lunch
• Fantastic work culture
• Work and learn from some of the best in the industry
• Great work-life balance

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Customer Experience Program Manager

Location: Lagos
Employment Type: Full-time
Department: Customer Success

Description

• This role is accountable for the customer satisfaction program that will analyze data from customer listening posts, identify trends, prioritize importance, and develop action plans with cross-functional leaders to drive measurable improvement.

Responsibilities
You will be Responsible For:

• Developing and implementing a strategy, plan, and KPIs for Customer Experience optimization across the customer lifecycle.
• Survey Program: Manage survey program to ensure all stakeholders within the organization are aligned on the why, who, when and how these surveys will be used.
• Customer Satisfaction Index: Manage the monthly review of leading and lagging indicators for customer segments and prepare executive-level presentations to inform internal stakeholders of trends and progress.
• Customer Experience Blueprint: Develop a customer experience blueprint that includes onboarding, optimized engagement, and contract renewals for the purpose of ensuring consistent and repeatable workflows, identifying automation opportunities to ensure scale, and RACI enabled understanding of stakeholder roles in the lifecycle.
• Customer Experience Program Management: Creating a framework for data analysis, prioritization, and action plan tracking, to ensure that customer priorities provided through this program are addressed, and that there is closed loop communication back to customers.

Requirements

• 5 years of experience in customer experience operations or management
• Strong data analytics, process, communications, and follow-through skills
• Excellent presentation skills
• Experience with interaction forecasting, capacity, and workforce management
• Strong analytical and data management and reporting skills.

Benefits

• Work alongside & learn from best-in-class talent
• Join a market leader within the Insurance space
• Attractive Salary & benefits
• Unlimited leave days
• Free office lunch
• Fantastic work culture
• Work and learn from some of the best in the industry
• Great work-life balance

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Sales Director

Location: Lagos
Employment Type: Full-time
Department: Sales

Description

• We are looking for talented Sales Director, who have in-depth knowledge and experience with the sales process, excelling at lead generation, relationship building, and closing deals to meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.

Responsibilities

• Assist the country manager in driving the go-to-market strategy in Nigeria
• Own and hit/exceed annual sales targets within assigned sales territory and accounts
• Manage a team of dedicated sales executives and ensure they hit/exceed their sales targets
• Develop and execute a strategic plan to achieve sales targets and expand our customer base
• Build and maintain strong, long-lasting customer relationships
• Ensuring the sales team continually builds and maintains a robust pipeline
• Constantly maintain a decent conversion rate within the team
• Partner with customers to understand their business needs and objectives
• Effectively communicate the value proposition through proposals and presentations
• Understand category-specific landscapes and trends
• Reporting on forces that shift tactical budgets and strategic direction of accounts
• Work closely with colleagues on cross-territory opportunities
• Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors
• Work with colleagues and other stakeholders to implement targeted sales strategy

Requirements

• Minimum of 7 years B2B sales experience in the health insurance industry
• Bachelor's Degree in Business, Marketing, Communications, or a related field.
• Proven track record of setting sales goals, meeting targets, and closing deals.
• Strong analytical, strategic thinking, and leadership skills.
• Excellent ability to provide consultative guidance to prospects and customers
• Ability to identify new markets and business opportunities to increase sales.
• A quick learner with strong negotiating skills, with a track record of success who can inspire the same in others.

Benefits

• Work alongside & learn from best-in-class talent
• Join a market leader within the Insurance space
• Attractive Salary & benefits
• Unlimited leave days
• Free office lunch
• Fantastic work culture
• Work and learn from some of the best in the industry
• Great work-life balance

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Sales Associate

Location: Oyo
Employment Type: Full-time
Department: Sales

Description

• We are looking for talented Sales Associates, who have in-depth knowledge and experience with sales process, excelling at lead generation, relationship building, and closing deals to meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.

Responsibilities

• Identify new markets and business opportunities and increase sales.
• Build and strengthen relationships with existing and new customers.
• Manage and develop relationships with key internal and external stakeholders.
• Promote and sell our services to target markets to meet their needs and achieve sales targets.
• Closely following up on all business leads.
• Maintain and grow strategic industry relationships and networks.
• Overcome the client’s resistance or hesitation and be able to offer solutions to problems
• Achieve company objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance.
• Set sales goals, compare performance to goals, and adjust goals as needed.
• Generate leads and build and nurture client relationships.
• Create and execute a strategic sales plan that expands the customer base and extends global reach.
• Identify knowledge gaps within the team and develop a plan to fulfill them.
• Oversee the sales team performance to ensure company targets are met by holding daily check-in to set their objectives and achievements.

Requirements
Skills Required:

• Bachelor's Degree in Business, Marketing, Communications, or a related field.
• 2-4 years B2B sales experience preferably in health insurance or general insurance
• Proven track record of setting sales goals, meeting targets, and closing deals.
• Strong analytical, strategic thinking, and leadership skills.
• Excellent ability to provide consultative guidance to prospects and customers
• Ability to identify new markets and business opportunities to increase sales.
• A quick learner with strong negotiating skills, with a track record of success who can inspire the same in others.

Benefits

• Work alongside & learn from best-in-class talent
• Join a market leader within the Insurance space
• Attractive Salary & benefits
• Unlimited leave days
• Free office lunch
• Fantastic work culture
• Work and learn from some of the best in the industry
• Great work-life balance

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Small Business Sales Officer

Location: Lagos
Employment Type: Full-time
Department: Sales

Responsibilities
You will be responsible for:

• Identify new markets and business opportunities and increase sales within the assigned territory.
• Calling potential customers to explain company products and encourage purchases.
• Promote and sell our services to target markets to meet their needs and achieve sales targets.
• Closely following up on all inbound and outbound business leads.
• Identify and sell Reliance Health plans to SMEs and MSMEs in the offline space
• Maintain and grow strategic industry relationships and networks.
• Overcome the client’s resistance or hesitation and be able to offer solutions to problems in view of ensuring they made a purchase.
• Achieve company objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance.
• Generate leads, build, and nurture client relationships.
• Execute a strategic sales plan that expands the customer base and extends global reach.

Requirements

• Bachelor's Degree in Business, Marketing, Communications, or a related field.
• 1-4 years B2B or B2C sales experience preferably in health insurance, general insurance or any financial institutions, and real estate.
• Proven track record of setting sales goals, meeting targets, and closing deals.
• Strong analytical, strategic thinking, and leadership skills.
• Excellent ability to provide consultative guidance to prospects and customers
• Ability to identify new markets and business opportunities to increase sales.
• A quick learner with strong negotiating skills, with a track record of success who can inspire the same in others.

Benefits

• Unlimited leave days
• Free office lunch (Nigeria)
• Attractive Salaries
• Working Remotely
• Work alongside and learn from best-in-class talent
• Join a market leader within the insurance space
• Fantastic work culture
• Great work life balance

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Sales Manager

Location: Lagos
Employment Type: Full-time
Department: Sales

Description

• We are looking for a talented Sales Manager, who has in-depth knowledge and experience with the sales process, excelling at lead generation, relationship building, and closing deals to meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.

Your Responsibilities

• Assist the country manager in driving the go-to-market strategy in Nigeria
• Own and hit/exceed annual sales targets within assigned sales territory and accounts.
• Manage a team of dedicated sales executives and ensure they hit/exceed their sales targets.
• Develop and execute a strategic plan to achieve sales targets and expand our customer base.
• Build and maintain strong, long-lasting customer relationships.
• Ensuring the sales team continually builds and maintains a robust pipeline
• Constantly maintain a decent conversion rate within the team.
• Partner with customers to understand their business needs and objectives
• Effectively communicate the value proposition through proposals and presentations.
• Understand category-specific landscapes and trends.
• Reporting on forces that shift tactical budgets and strategic direction of accounts
• Work closely with colleagues on cross-territory opportunities.
• Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors
• Work with colleagues and other stakeholders to implement targeted sales strategy.

Requirements

• Bachelor's Degree in Business, Marketing, Communications, or a related field.
• 5 - 7 years B2B sales experience in the health insurance industry
• Proven track record of setting sales goals, meeting targets, and closing deals.
• Strong analytical, strategic thinking, and leadership skills.
• Excellent ability to provide consultative guidance to prospects and customers
• Ability to identify new markets and business opportunities to increase sales.
• A quick learner with strong negotiating skills, with a track record of success who can inspire the same in others.

Benefits

• Attractive Salary & benefits
• Work alongside & learn from best-in-class talent
• Join a market leader within the Insurance space
• Unlimited leave days
• Free office lunch
• Fantastic work culture
• Work and learn from some of the best in the industry
• Great work-life balance

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Sales Executive

Location: Lagos (Remote)
Employment Type: Full-time
Department: Sales

Description

• We are looking for talented Sales Executives, who have in-depth knowledge and experience with sales process, excelling at lead generation, relationship building, and closing deals to meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.

Your Responsibilities

• Identify new markets and business opportunities and increase sales.
• Build and strengthen relationships with existing and new customers.
• Manage and develop relationships with key internal and external stakeholders.
• Promote and sell our services to target markets to meet their needs and achieve sales targets.
• Closely following up on all business leads.
• Maintain and grow strategic industry relationships and networks.
• Overcome the client’s resistance or hesitation and to be able to offer solutions to problems
• Achieve company objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance.
• Set sales goals, compare performance to goals, and adjust goals as needed.
• Generate leads and build and nurture client relationships.
• Create and execute a strategic sales plan that expands the customer base and extends global reach.
• Identify knowledge gaps within the team and develop a plan to fulfill them.
• Oversee the sales team performance to ensure company targets are met by holding daily check-in to set their objectives and achievements.

Requirements

• Bachelor's Degree in Business, Marketing, Communications or a related field.
• 2 - 4 years B2B sales experience preferably in health insurance or general insurance
• Proven track record of setting sales goals, meeting targets, and closing deals.
• Strong analytical, strategic thinking, and leadership skills.
• Excellent ability to provide consultative guidance to prospects and customers
• Ability to identify new markets and business opportunities to increase sales.
• A quick learner with strong negotiating skills, with a track record of success who can inspire the same in others.

Benefits

• Attractive Salary & benefits
• Work alongside & learn from best-in-class talent
• Join a market leader within the Insurance space
• Unlimited leave days
• Free office lunch
• Fantastic work culture
• Work and learn from some of the best in the industry
• Great work-life balance

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Sales Executive

Location: Lagos (Remote)
Employment Type: Full-time
Department: Sales

Description

• We are looking for a talented Senior Sales Executives, has in-depth knowledge and experience with the sales process, excelling at lead generation, relationship building, and closing deals to meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.

Key Responsibilities

• Identify new markets and business opportunities and increase sales.
• Build and strengthen relationships with existing and new customers.
• Manage and develop relationships with key internal and external stakeholders.
• Promote and sell our services to target markets to meet their needs and to achieve sales targets.
• Closely following up on all business leads.
• Manage customer/client accounts, maintaining knowledge of key account status and following up on outstanding invoices and receivables that are due.
• Maintain and grow strategic industry relationships and networks.
• Overcome client’s resistance or hesitation to be able to offer solutions to problems
• Conduct surveys to evaluate customer satisfaction.

Requirements

• Bachelor's Degree in Business, Marketing, Communications or related field.
• 4 - 6 years B2B sales experience as Senior Sales Executive within Service sector.
• Sales experience in the health insurance industry in Egypt is an added advantage.
• Proven track record of setting sales goals, meeting targets and closing deals.
• Strong analytical, strategic thinking and leadership skills.
• Excellent ability to provide consultative guidance to prospects and customers
• Ability to identify new markets and business opportunities to increase sales.
• A quick learner with strong negotiating skills, with a track record of success who can inspire the same in others.
• Promote and sell our services to target markets to meet their needs and achieve sales targets.
• Achieve company objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance.
• Hire, train, coach, motivate and monitor sales team performance.
• Set sales goals, compare performance to goals, and adjust goals as needed.
• Generate leads, build and nurture client relationships.
• Build and strengthen relationships with new customers.
• Manage and develop relationships with key internal and external stakeholders.
• Sharp minded who can coach, advise, motivate, create and maintain a high performing sales team.
• Create and execute a strategic sales plan that expands customer base and extends global reach.
• Identify knowledge gaps within the team and develop a plan to fulfil them.
• Oversee the sales team performance to ensure company targets are met by holding daily check-in to set their objectives and achievements.

Benefits

• Attractive Salary & benefits
• Work alongside & learn from best-in-class talent
• Join a market leader within the Insurance space
• Unlimited leave days
• Free office lunch
• Fantastic work culture
• Work and learn from some of the best in the industry
• Great work-life balance

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Sales Development Representative

Location: Lagos (Remote)
Employment Type: Full-time
Department: Sales

Description

• Review, contact and qualify inbound & outbound leads and deliver them to Sales Execs as well as close small B2B opportunities over the phone.
• Support sales efforts by targeting and penetrating potential prospects utilizing outbound prospecting skills via calls, chats, video calls, emails and/or other channels.
• Review, contact and qualify inbound and outbound leads and deliver them to Sales Execs
• Close small B2B opportunities over the phone
• Build a quality sales pipeline by creating, nurturing, and qualifying leads while leveraging different tools (LinkedIn, Lusha etc.)
• Handover the uncovered potential business opportunities (Inbounds and Outbounds) to the Sales executives.
• Carry out market research using a combination of phone, email, and social touches to find suitable new customer leads for our Egyptian business.
• Understand the needs of our prospect clients and articulate the value proposition that Reliance Health provides
• Maintain accurate information on clients and interaction activities in our CRM.
• Work closely with Marketing, Lead Generation and other internal teams in developing new ways to increase awareness of Reliance Health and to evolve and improve the lead qualification process.
• Work on Account Mapping and Planning in order to navigate decision process complexity.
• Work closely with different Sales Executive to execute on creative ideas to engage key prospects.

Requirements

• Bachelor's Degree in Business, Marketing, Communications, or a related field.
• 6 months - 1 year B2B sales experience preferably in health insurance or general insurance
• Passion for discovering and learning new skills related to IB and OB prospecting
• Outstanding communication and presentation skills both spoken and written
• Understanding of B2B solution selling
• Goal oriented person with strong character and perseverance
• Hungry and ambitious, yet ethical and sound
• Customer-centric and strategic mindset.

Benefits

• Work alongside & learn from best-in-class talent
• Join a market leader within the Insurance space
• Attractive Salary & benefits
• Unlimited leave days
• Free office lunch
• Fantastic work culture
• Work and learn from some of the best in the industry
• Great work-life balance.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Medical Officer

Location: Lekki, Lagos
Employment Type: Full-time
Department: Clinical Services

Description

• The role sits in our clinical team to provide excellent primary care to our patients.
• The role holder ideally will be an individual comfortable with providing appropriate counselling to patients of all ages, at all levels of health literacy and has an interest in driving ongoing innovations in improving primary care delivery.

Responsibilities

• Deliver excellent, evidence-based, patient-centred primary care services to all patients
• Develop and utilize treatment tools that standardize the provision of care in the clinic
• Counsel patients on preventive healthcare practices.
• Develop and execute strategies and initiatives including but not limited to corporate events, wellness checks, etc that will lead to a better experience for corporate clients
• Use electronic medical records systems and electronic diagnostic tools.
• Able to work 8am to 8pm on days of shift.

Requirements

• Minimum of MBBS, MBChB.
• 2 - 3 years post NYSC experience in comprehensive primary care
• Demonstrated experience with developing clinical/scientific research or utilizing medical research findings to guide treatment decisions.
• Able to recognize symptoms and signs of various illness and injuries to order appropriate tests and prescribe treatments.
• Understand proper format for patient note documentation
• Strong written and spoken communication skills.
• Candidates must reside around Lekki axis.

Benefits

• Competitive compensation package
• Comprehensive family health and dental insurance
• In-office lunch
• Attractive pay.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Head of Market Intelligence / Research

Location: Lagos
Job type: Full time
Department: Brand and Growth

Description

• The Head of Market Research will partner closely with product and brand marketing to drive the research and insights strategy.
• The ideal candidate will be both analytical and creative, collaborative, and act like an owner.
• We’re excited about research leaders who have a strong results orientation and know how to create value in an agile, fast-paced, high-performing environment.

Job Responsibilities

• Initiate, lead, and execute research to answer high-priority business questions such as: Business Health (e.g. NPS, Brand Trackers), Product and Marketing Assessment (e.g. Features tests, Concept Testing), Audience and Category assessments (e.g. Audience Segmentation and Targeting)
• Design and recommend the best research methodology (qual / quant / behavioral)to answer complex business questions and manage end-to-end research projects, building on expertise in research and statistics to address key business challenges
• Scope and design global research projects /action plans with key business goals and planning timelines in mind
• Draft questionnaires and discussion
• Manage end-to-end project set-up and execution (in-field) in close collaboration with the research operations team
• Analyze data (using a variety of tools and resources) - includes survey-based data and linking to behavioral data when relevant
• Translate research findings into clear business implications and drive increased interest for research through internal presentations, conference participation and events
• Work closely with Product and Brand Marketing Stakeholders to ensure insights are converted to action
• Ability to deliver on strategic research and insights, change stakeholder perceptions on product roadmap decisions and elevate the Market Research team by introducing new research methods
• Ability to proactively shape and lead Sales Solutions market research prioritization through collaboration with cross-functional partners including product and brand marketing, UXR, product and business operations
• Ability to recommend and execute on appropriate methodology based on business need and resourcing parameters – may include more in-depth in-house quantitative research, agile/quick-turn methods, and/or leveraging external research agency partners, as well as mix of ad hoc and tracking/programmatic research
• Developing a curiosity and understanding around B2B sales and the behavior and mindset of sales professionals

Requirements

• BA or BS Degree
• 7+ years of market research experience (e.g. designing questionnaires, data analysis/synthesis)
• Experience with qualitative and quantitative research, synthesizing key implications
• Experience working with and analyzing large data sets
• Experience with influencing decisions in complex, matrixed organizations
• Understanding of SaaS sales products and B2B research experience is a plus
• Strong leadership and communication skills
• Ability to analyze complex data sets
• Advanced level in Excel and PowerPoint

Benefits

• Join a market leader within the Insurance space
• Attractive Salary & benefits
• Unlimited leave days
• Fantastic work culture
• Work and learn from some of the best in the industry
• Great work-life balance

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Sales Associate

Location: Lagos, Nigeria (Remote)
Job type: Full time
Department: Sales

Description

• We are looking for talented Sales Associates, who have in-depth knowledge and experience with sales process, excelling at lead generation, relationship building, and closing deals to meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.

Your Responsibilities

• Identify new markets and business opportunities and increase sales.
• Build and strengthen relationships with existing and new customers.
• Manage and develop relationships with key internal and external stakeholders.
• Promote and sell our services to target markets to meet their needs and achieve sales targets.
• Closely following up on all business leads.
• Maintain and grow strategic industry relationships and networks.
• Overcome the client’s resistance or hesitation and be able to offer solutions to problems
• Achieve company objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance.
• Set sales goals, compare performance to goals, and adjust goals as needed.
• Generate leads and build and nurture client relationships.
• Create and execute a strategic sales plan that expands the customer base and extends global reach.
• Identify knowledge gaps within the team and develop a plan to fulfill them.
• Oversee the sales team performance to ensure company targets are met by holding daily check-in to set their objectives and achievements.

Requirements
Skills Required:

• Bachelor's Degree in Business, Marketing, Communications, or a related field.
• Must have 2-4 years B2B sales experience preferably in health insurance or general insurance
• Proven track record of setting sales goals, meeting targets, and closing deals.
• Strong analytical, strategic thinking, and leadership skills.
• Excellent ability to provide consultative guidance to prospects and customers
• Ability to identify new markets and business opportunities to increase sales.
• A quick learner with strong negotiating skills, with a track record of success who can inspire the same in others.

Benefits

• Join a market leader within the Insurance space
• Attractive Salary & benefits
• Unlimited leave days
• Free office lunch
• Fantastic work culture
• Work and learn from some of the best in the industry
• Great work-life balance

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Sales Executive

Location: Abuja
Employment Type: Full-time
Department: Sales

Description

• We are looking for talented Sales Executives, who have in-depth knowledge and experience with sales process, excelling at lead generation, relationship building, and closing deals to meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.

Responsibilities
Your Responsibilities will include:

• Identify new markets and business opportunities and increase sales.
• Build and strengthen relationships with existing and new customers.
• Manage and develop relationships with key internal and external stakeholders.
• Promote and sell our services to target markets to meet their needs and achieve sales targets.
• Closely following up on all business leads.
• Maintain and grow strategic industry relationships and networks.
• Overcome the client’s resistance or hesitation and to be able to offer solutions to problems
• Achieve company objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance.
• Set sales goals, compare performance to goals, and adjust goals as needed.
• Generate leads and build and nurture client relationships.
• Create and execute a strategic sales plan that expands the customer base and extends global reach.
• Identify knowledge gaps within the team and develop a plan to fulfill them.
• Oversee the sales team performance to ensure company targets are met by holding daily check-in to set their objectives and achievements.

Requirements

• Bachelor's Degree in Business, Marketing, Communications, or a related field.
• 2-4 years B2B sales experience preferably in health insurance or general insurance
• Proven track record of setting sales goals, meeting targets, and closing deals.
• Strong analytical, strategic thinking, and leadership skills.
• Excellent ability to provide consultative guidance to prospects and customers
• Ability to identify new markets and business opportunities to increase sales.
• A quick learner with strong negotiating skills, with a track record of success who can inspire the same in others.

Benefits

• Work alongside & learn from best-in-class talent
• Join a market leader within the Insurance space
• Attractive Salary & benefits
• Unlimited leave days
• Free office lunch
• Fantastic work culture
• Work and learn from some of the best in the industry
• Great work-life balance

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online