Paga is a licensed financial services company and a leading payments company in Nigeria with a massive transformative purpose - to make it simple for one billion people to access and use money. It was founded on the simple belief that the ubiquity of mobile phones can be leveraged in building an ecosystem that enables people to digitally send and receive money and creating simple financial access for everyone.

We are recruiting to fill the following positions below:

1.) Internal Audit Associate
2.) Internal / IT Audit Senior Associate
3.) Compliance Analyst
4.) Head, Operations & Admin
5.) Digital Designer

Job Title: Internal Audit Associate

Location: Yaba, Lagos
Employment Type: Full-time

Job Description

• Reporting to the Internal Audit Manager, the Internal Audit Associate will be responsible for supporting the internal audit team to build internal auditing systems and ensuring their correct application within the company. They will also provide the support necessary to ensure that the organisation is compliant with current legislation and best practices.

Responsibilities

• Conduct risk assessments and regularly monitor business/regulatory environment for emerging risks to business operations.
• Document the scope of internal audit engagements and collaborate on developing annual audit plans.
• Implement Enterprise Risk-Based audit plan.
• Obtain, analyse and evaluate necessary support documents, previous reports, data, flowcharts etc. to support audit findings.
• Benchmark internal processes against regulatory guidelines and operational best practices and document recommendations on observed weaknesses.
• Provide reasonable assurance on entity’s operational effectiveness through operational/process reviews.
• Review internal control over entity’s financial reporting processes.
• Prepare and present reports that reflect audit’s results.
• Conduct follow up audits and remediation tracking to monitor audit management’s responses to issues identified.
• Ensure continuous knowledge development regarding industry developments, emergent regulations, global best practices, tools, techniques, and performance standards.

Skills and Qualifications

• BSc. in any discipline
• Proven working experience as Internal Auditor, minimum of 3 years post NYSC.
• Relevant professional qualifications (ACA, ACCA, CIA, CFE)
• Familiarity with the Fintech/Financial Services regulatory environment is a key requirement.
• Advanced computer skills on MS Office, accounting software and databases
• Ability to manipulate large amounts of data and to compile detailed reports.
• Knowledge of structured relational database reviews using SQL is a plus.
• Proven knowledge of auditing standards and procedures, laws, rules and regulations
• High attention to detail and excellent analytical skills
• Sound independent judgement.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Internal / IT Audit Senior Associate

Location: Yaba, Lagos
Employment Type: Full-time

Job Description

• Reporting to the Internal Audit Manager, the Internal/IT Audit Senior Associate will be responsible for supporting the internal audit team to build internal auditing systems and ensuring their correct application within the company. They will also provide the support necessary to ensure that the organisation is compliant with current legislation and best practices.

Responsibilities

• Review enterprise processes to identify scope for IT audit procedures such as test of automated control, data analysis and other audit procedures to address IT operational and financial risks.
• Prepare and communicate IT Audit Plan, budget, and timelines to the Audit Manager.
• Perform fieldwork and audit procedures such as IT risk assessment, test of automated / application controls, test of general IT Controls, interface controls and test of system-generated reports, risk mitigation procedures and reporting preparation.
• Identify and evaluate IT risks and impacts associated with identified issues and prepare remediation plans.
• Communicate engagement issues and findings to team lead and management.
• Prepare written reports on findings and recommendations from engagement work.
• Obtain, analyse and evaluate necessary support documents, previous reports, data, flowcharts etc. to support audit findings.
• Benchmark internal processes against regulatory guidelines and operational best practices and document recommendations on observed weaknesses.
• Conduct follow up audits and remediation tracking to monitor audit management’s responses to issues identified.
• Ensure continuous knowledge development regarding industry developments, emergent regulations, global best practices, tools, techniques and performance standards.

Skills and Qualifications

• BSc. in any discipline
• Proven working experience as an IT Auditor, minimum of 4-5 years post NYSC.
• Must be a chartered accountant ACA, ACCA or CIA desirable.
• Relevant professional qualifications in IT audit/security (Any of CCAK, CCSP, CISA, CEH, COMPTIA Security +, ISO 27001 lead auditor certifications is desirable)
• Must be familiar with the Payment/cards/Financial Services IT regulatory requirements (PCI-DSS, Business Continuity Planning, ISO 27001, Data Protection)
• Proven experience reviewing relational databases using structured query language (SQL) is a must.
• Experience conducting audits IT assets hosted in the cloud environment.
• Proven knowledge of auditing standards and procedures, laws, rules and regulations
• High attention to detail and excellent analytical skills
• Sound independent judgement.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Compliance Analyst

Location: Yaba, Lagos
Employment Type: Full-time

Job Summary

• The role is responsible for ensuring that all corporate processes and procedures comply with the law.
• He/She will be responsible for developing, reviewing, and updating compliance policies and procedures in line with ever-evolving regulations and industry best practices.
• He/She will also be responsible for administering the code of ethics to ensure it guides every employee's conduct.
• He/She is expected to leverage opportunities that support our growth. Finally, you will work closely with our Risk team.
• The Analyst is also charged with ensuring that company operations comply with internal standards and guidelines too.

Responsibilities

• Collaborates with the legal team to interpret laws and regulations affecting the company, providing guidance on legal matters and assisting in developing legal and operational strategies.
• Identify potential areas of weakness (inadequate/ineffective controls, areas of non-compliance, etc.) within Pagatech’s service offerings and its operations.
• Escalation of regulatory risks and policy breaches or discrepancies wherever necessary to the appropriate authority.
• Oversee all regulatory reporting and filing requirements in compliance with the AML/CFT/CPF, Data Protection laws, and general laws and regulations.
• Confirm suspicious transaction reports, screening and KYC are fully investigated in line with regulatory requirements and reported where applicable
• Manage and execute the Compliance Testing and Monitoring Program, which includes the compliance testing across Pagatech’s products and services.
• Provides Quality Assurance/Control regarding the compliance of the Onboarding unit’s activities (Customer, Agent, Business, and Doroki account verifications) to prevailing regulations and internal policies. moving the unit’s practice from a service-oriented approach to a more compliance-based approach
• Engage with the business and external parties (when required) on the strategy for adherence to laws, regulations, and guidance for new products, programs, or enhancement of existing products.
• Assisting the Chief Compliance Officer to maintain a through, up to date internal control, KYC and AML policies to be in compliance with all applicable regulations in Singapore
• Assist the Chief Compliance Officer to maintain an up-to-date Compliance Obligations Register

Competencies:

• Critical Thinking
• Self- driven and hardworking
• Attention to Detail
• Multitask and manage competing priorities
• Problem Solving
• Good team player
• Flexibility
• Legal and Moral Integrity

Requirements

• Bachelor’s degree with a minimum of a 2:1 in an analytical field such as Engineering, Finance, Computer Science, Mathematics, Economics, etc
• Minimum of three years work experience
• Knowledge & application of banking laws & regulations; we may consider candidates who have a strong interest in this area as well.
• Above average computer competency- especially with MS Excel and Powerpoint
• Ability to pay keen attention to details
• Knowledge & application of banking & or payments operations, operational risks, processes & controls.
• Excellent Communication skills

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Head, Operations & Admin

Location: Yaba, Lagos
Employment Type: Full-time

Job Summary

• The Head of Operations is responsible for organizing and overseeing the daily operations of the company; designing policies, overseeing customer service channels and implementing technology solutions.
• The candidate should be a responsible leader with an analytical and strategic mind and have a broad knowledge of the business.
• The Head of Operations is responsible for productivity and compliance of regulatory policies and guidelines.
• The ideal candidate for this role will have clearly demonstrated strong leadership skills, results orientation and be able to interpret the corporate vision into growth strategies and profitable operations.

Responsibilities

• Lead, oversee and manage all areas of the organization’s day-to-day operations to ensure KPIs are achieved; build comprehensive and SMART goals for performance and growth.
• Funding and managing the MFB’s liquidity position to maximize earnings on surplus liquidity within specified risk limits.
• Managing relationships with target customers for funding products to maximize returns on investment opportunities opened to the bank.
• Coordinate the activities of the operations officers and cashiers.
• Lead general services & corporate affairs.
• Build public and community relationships.
• Enable a thriving work environment, building and leading a highly motivated and high-performance team
• Design business strategy with other members of the executive team.
• Design and implement policies, processes and standards that align with overall strategy and targeted culture of the organization.
• Ensure organizational quality through review, update, implementation and adherence to agreed policies, procedures and manuals.
• Participate in ensuring compliance and adherence to statutory and regulatory requirements as well as continuous update of processes, policies and procedures.
• Responsible for effectiveness and efficiency of the branches, team development, team morale.
• Design and implement microfinance code of conduct at the various levels in operations.
• Develop strategies to minimize customer complaints and suggest ways of managing the public image of the Company.
• Liaise with the Financial Controller to ensure timely preparations of annual budget, quarterly budget review, forecasts and business plans.
• Develop business relationships with potential customers as well as existing customers with the view to strengthening the Company’s customer relationship base.
• Appraise the operational system in place and monitor the implementation of the company’s operation manuals, making appropriate recommendations regarding the need for change.
• Coordinate customer service operations and ensure customer retention.
• Oversee and manage the assets of MMFB.
• Provide strategic input and direction for the development of performance targets, including continuous monitoring to ensure achievement of set targets.
• Manage and maintain relationships with the CBN, other regulatory agencies and strategic stakeholders (internal and external).
• Initiate and support the development of a healthy internal culture that retains key employees and encourages their professional development.
• Any other duties and responsibilities which may be required from time to meet the objectives of MMFB.

Qualifications, Skills and Competencies

• A degree in Banking, the Sciences/Engineering, Business Administration, Finance/Accounting, or any other related field.
• Minimum of 5 years senior management experience within the financial services industry, including Proven extensive and relevant operations management experience.
• Must have undergone the Microfinance Certification Programme and obtained a Certificate in Microfinance Banking issued by the Chartered Institute of Bankers of Nigeria (CIBN).
• Excellent problem-solving skills; analytical and structured in his/her thinking.
• Strong leadership and relationship-building skills.
• Familiarity with all business functions including HR, Finance, Supply chain, IT, Regulatory and Compliance.
• Communication skills – verbal, non-verbal and written.
• Self-starter and very organized, with strong attention to detail.
• Extremely versatile, dedicated to efficient productivity and able to work efficiently and effectively across multiple teams.
• A thorough understanding of microfinance performance metrics/indicators and the ability to interpret and process operations data.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Digital Designer

Location: Yaba, Lagos
Schedule: Full-Time

Job Description

• This is a role for a creative data-driven individual with excellent aesthetic judgment and willingness to collaborate within a team environment.
• You will be an integral part of every stage in the creative process, from conceptualization to execution.
• As a Digital Designer at Paga, your responsibilities will include designing digital graphic assets, bringing them to life and delivering high quality and innovative motion graphic content that seamlessly integrates with multi-channel marketing, including social media advertising, email marketing, mobile in-app banners, and web banners.
• Responsibilities also include staying up to date on social and digital content trends and the latest digital design software.
• You will be a designer passionate about continuously iterating and improving on the effectiveness and efficiency of your output based on data and feedback.

Primary Responsibilities

• Work from brief to optimize and adapt campaign material and asset production for multi-channel marketing, including social advertising, email, editorial articles, mobile app placements, and display banners.
• Create highly engaging data-driven animation, interactive online content for social media, email marketing, mobile in-app banners, and web banners.
• Work closely with designers, copywriters, content creators, and teams to understand the project scope, objectives and be a stakeholder for performance in overall campaign development.
• Create and execute concepts for digital advertising.
• Assist in the creation of animation storyboards.
• Prepare conceptual layouts for the motion graphic project.
• Participate in brainstorming sessions to share new design perspectives and ideas.
• Ability to manage defined and agreed timelines to ensure complete project planning and execution tasks on time.
• Assist in selecting appropriate audio, graphic and animation styles for the project.
• Encode, convert, edit videos, and add effects/elements to enhance motion graphics.
• Support the design team with photo editing, bespoke illustration, and icon design.
• Train and develop others in the use of animation software.
• Keep abreast of advancements in animation as well as new technologies and techniques, contemporary trends in production design and popular music to deliver cutting edge work.
• Track and report conversion rate optimisation on every digital campaign.

Knowledge and Skill Requirements

• Bachelor’s Degree in Mass Communication / Journalism / English or related field
• At least 3 years’ experience digital/motion design experience including digital campaigns, video production, design and animation or related field.
• Excellent use of tools - Adobe After Effects, Illustrator, Photoshop, Sketch, Cinema 4D, Premiere and Final Cut Pro.
• Ability to work well in a team environment and independently when necessary.
• Strong portfolio showcasing high-end digital design skills.
• Must have completed the mandatory NYSC.

Key Competencies:

• Strong interpersonal and communication skills
• Ability to comprehend and uphold brand style guidelines, producing work of a suitable style.
• Ability to solve an array of challenges through visual design.
• Must be able to mediate creative problems to arrive at the best solution.
• Manage time effectively, ability to multi-task, manage competing priorities and meet deadlines!
• Detail-oriented individual who reviews his/her work carefully - quality control is key.
• A self-starter with the ability to work independently and collaborate with teams.
• A strong interest in how design affects user experience.
• A can-do attitude. Self-motivated problem solver, detail-oriented, dedication, positive attitude, and flexibility - You get things done.
• Exceptional English skills in written and oral communication.
• Ability to work quickly without compromising quality or organisation.
• Familiar with Sketch & The Adobe Creative Suite to build out creative assets.
• Strong knowledge of current digital design best practices and techniques.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online