🇳🇬 Job Vacancies @ Moniepoint Incorporated – 10 Positions

Moniepoint Incorporated is a global business payments and banking platform and recently became QED Investors’ first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale.

We are recruiting to fill the following positions below:

1.) Treasury Administrator
2.) Database Administrator
3.) System Administrator
4.) Business Relationship Manager
5.) Field Verification Officer
6.) Business Operations Manager (Monnify Payment Gateway)
7.) Technical Support Engineer
8.) Graphics Designer
9.) Copywriter
10.) Content Writer

Job Title: Treasury Administrator

Location: Remote
Employment Type: Full-time

Job Summary 

• We require an excellent candidate who is result-driven, prioritizes integrity and possesses strong leadership  potential.
• The Treasury Administrator will be working with large data, perform multiple tasks and submit reports regularly to his/her supervisor.
• It is expected that the Treasury Administartor would have a firm understanding of accounting, financial practices and regulations and exhibit high-level proficiency in using computers and applications as well as possess excellent communication skills.
• This position has the potential for further career development and interesting and satisfying professional challenges and benefits.

Job Responsibilities 

• Assist the Treasurer in establishing and maintaining systems and procedures to monitor and measure compliance with all liquidity metrics.
• Assist the Treasurer in modeling and reporting the outcomes of each measure of liquidity risk to under set policies and procedures.
• Daily, weekly, monthly, quarterly, and annual reporting on current and historical compliance or non-compliance with limits and guidelines with appropriate commentary.
• Give prompt attention to breaches of limits and guidelines
• Assist in the budget and balance sheet forecasting process.
• Assist with the development of the bank’s funding plan, including modeling alternative funding strategies.
• Understand and support the Treasurer in the FTP computation and advise ALCO on the necessary FTP changes. Ensure fairness in the adopted methodologies.
• Prepare and submit daily ALM and monthly ALCO reports, including comprehensive commentary to ALCO.
• Ensure the creation and maintenance of records for audit purposes and ensure processes are in line with internal policies.
• Support the Treasury team in the execution of ALCO responsibilities and strategies, conduct and review balance sheet metrics including but not limited to pipeline analysis, and assessing funding requirements.
• Collate information to support the Treasurer in drafting presentations for ALCO.
• Ensure that all business units and support functions manage their ALM responsibilities effectively.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

What to expect in the hiring process

• A preliminary phone call with the recruiter
• A technical interview with the Hiring Manager
• A behavioral and technical interview with a member of the Executive team
• All interview stages are Virtual.

Job Title: Database Administrator

Location: Remote
Employment Type: Full-time

Job Purpose

• We are looking for an experienced Database Administrator to join our team!
• As a Database Administrator at our company, you will be responsible for designing, testing, planning, implementing, protecting, operating, managing and maintaining our company's databases.
• You will provide technical support to other team members and evaluate new database solutions and technologies, the goal is to provide a seamless flow of information throughout the company.

What you’ll get to do

• Create, monitor and maintain the company’s databases
• Diagnose and resolve problems quickly
• Proactively and regularly make recommendations for system improvements
• Implement and manage company data management policies
• Managing database access and permissions.
• Ensuring that databases meet users’ requirements.
• Liaise with programmers, applications/operational staff, IT project managers and other technical staff.
• Reviewing and managing database security, integrity and backup procedures and performance tuning.
• Devising and implementing processes for resolving faults and data loss.
• Writing disaster recovery plans.
• Archiving data.
• Replicating data for disaster recovery

To succeed in this role, we think you should have

• Bachelor’s Degree in Computer Science or a related information technology field
• 3-5 years of experience as a Database Administrator or similar role
• Extensive knowledge of database technology, networks and server operating systems and hardware.
• Extensive experience in administering, managing and tuning databases
• Good understanding of data and schema standards and concepts
• Good understanding of database design, implementation, troubleshooting and maintenance
• Expertise in SQL and hands-on experience with MySQL, Cloud Spanner, BigTable and Clickhouse or other DBMS
• Meticulous attention to detail
• Critical thinking and problem-solving skills
• Ability to work independently and as part of a team.

What we can offer you

• Culture - We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

What to expect in the hiring process

• A technical interview with the Hiring Manager
• A behavioural and technical interview with a member of the Executive team.

Job Title: System Administrator

Location: Lagos
Employment Type: Full-time

Job Summary

• As a System administrator, you will be responsible for the maintenance, configuration, and reliable operation of computer systems and servers.
• You will install hardware and software, and participate in research and development to continuously improve and keep up with the IT business needs of the organization.
• As a system administrator, you will also actively resolve problems and issues with computer and server systems to limit work disruptions within the company.

Principal Duties and Responsibilities

• Responsible for the maintenance, configuration, and reliable operation of computer systems and networking routers, switches and access points
• Upgrading, installing, and configuring application software and computer hardware.
• Develop and implement automation scripts using tools like Ansible.
• Troubleshooting system errors
• Providing technical support to employees in a timely manner with limited disruptions.
• Creating and managing user accounts, workstations and system permissions.
• Ensure systems are secure and protected from breach or viruses.
• Create documentations for staff to follow.
• Work collaboratively in a team environment.

Qualifications, Competencies & Skills Required

• A Degree / Diploma in Computer Science, Engineering or related field.
• 3 years experience in a system administrator role.
• Proven ability to write and maintain automation scripts using scripting languages like Python, PowerShell, Bash, etc.
• Familiarity with configuration management tools like Ansible, Puppet, Chef, etc.
• Strong knowledge of systems and networking software, hardware, and networking protocols
• Hands-on experience with various operating systems & platforms (Android, Windows, Linux, and Mac systems).
• Ability to create scripts in any scripting language and working with automation tools
• Excellent problem-solving and communication skills.
• You possess good analytical & debugging skills.
• Good communication skills and the ability to collaborate effectively with team members.

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

What to expect in the hiring process

• A technical interview with a member of the Infrastructure team.
• A behavioral and technical interview with a member of the Executive team.
• All interview stages are Virtual.

Job Title: Business Relationship Manager

Location: Borno
Employment Type: Full-time

Job Description

• We are currently looking to hire a Business relationship manager, the ideal candidate will be responsible for Merchant Acquisition, developing sales strategies and identifying business growth opportunities.

What you'll get to do

• Engage in business development activities and solicitation of new business; Customer acquisition through sale of the bank's products and services.
• Cross selling of bank products and services.
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Create marketing strategies to achieve sales targets.
• Conducts daily meetings with the sales team and carry out reviews on the previous day and jointly plan for the week ahead
• Manages and maintains current business relationships
• Conducting market research to identify selling possibilities and evaluate customer needs
• Participate in market storms, community fairs and cluster marketing events e.g. Trade Fairs
• Implement best practices to meet customers' needs and requirements.
• Prepare and deliver appropriate presentations on products and services
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams
• Understand customer financial needs and objectives.
• Recommend appropriate financial product or service to the customer.

Requirements
To succeed in this role, we think you should have:

• 4-5 years in-depth sales experience, preferably in the banking, fintech or similar industries.
• Strong understanding of the local financial services industry
• Experience in marketing/sales within the banking sector with emphasis on onboarding and managing Merchants.
• Experience selling lending services and merchant POS devices to corporates should be an added advantage (Good network of enterprise merchants)
• Strong business acumen and analytical thought process.
• Ability to execute goals independently with little or no supervision.
• Excellent communication skills.
• Tertiary education from a recognised institution.
• Must be resident in Borno State.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Field Verification Officer

Location: Edo

Job Purpose

• As a field verification officer, you would be responsible for carrying out different kinds of field verifications leveraging on your experience and our standard operating procedures to help in identifying and eliminating potential default red flags prior to the disbursement of a loan facility or in verification of general KYC information of customers, employees or any other relevant parties.
• You would also be responsible for making deductions from several information sources at the various verification locations in order to ensure the accuracy and legitimacy of the information being verified. You should be very creative, meticulous and observant, collecting any data outside of the standard required information that may be relevant to the verification in question.
• You are expected to work with the highest integrity as any falsified information provided during verification would be considered fraud and the relevant legal processes would be initiated.

Job Responsibilities

• Embark on physical visitation to potential borrowers' business places for evaluation of business books, taking inventory and turnover into consideration
• Ensure that all verifications are completed thoroughly, according to the standard operating procedures and within the specified timelines
• Physical visitation of locations to verify residential or business address information provided
• Physical visitation of other parties such as the loan guarantors, employee references and so on to ensure they are aware of their responsibilities and can easily be located if necessary
• Prepare comprehensive and accurate reports on daily verification activities
• Perform all other functions as may be assigned by a supervisor

Qualifications

• A minimum of a B.Sc / H.ND in any Business-related discipline
• In-depth geographical knowledge of the local environment
• A minimum of 2 years experience in credit risk or field verification is an added advantage

Relevant Skills:

• Apt attention to details
• Proven simple/complex analytical skills
• Excellent communication, presentation and interpersonal skills
• Agility and perseverance

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Operations Manager (Monnify Payment Gateway)

Location: Lagos
Employment Type: Full-time

What you'll get to do

• Manage day-to-day post-launch activities required for smooth operation of Monnify's products and services.
• Work with other functional unit heads in defining, documenting and implementing an effective operations structure.
• Manage and improve the operation processes and procedures of all units through constant review and optimisation of each process, as well as facilitating effective coordination and communication between all units within the organisation.
• Working with other functional unit heads, define, document, and track processes, working procedures, policies and KPI for all units within the operations team.
• Liaise with both internal and external stakeholders on matters relating to the operation of Monnify services. This includes compliance initiatives, settlement and reconciliation activities, fraud management, payment recovery, disputes etc.
• Liaise with both external and internal technical partners in prompt identification, resolution and documentation of issues that may arise during the operation of Monnify services.
• Build customer intimacy and drive speed and quality through an empowered divisional structure.
• Work with internal teams in ensuring merchants and customer issues are promptly resolved.
• Work with the product development, marketing and digital communications team in communicating effectively with merchants on service downtimes, product updates and any other important information relevant to Monnify's merchants.
• Gather product feedback for the product team by directly engaging with merchants to understand their pain points or from analysis of customer support tickets.
• Contribute to product roadmap planning, prioritisation and execution.

To succeed in this role, we think you should have

• Proven experience in banking or payment operations.
• Excellent understanding of how payments work.
• Good knowledge and understanding of how software products work.
• Excellent communication skills (both written and verbal).
• Strong interpersonal skills and ability to form alliances and partnerships with other organisations.
• Strong project management and execution skills.
• Intermediate knowledge of data analysis tools e.g. SQL, Excel etc. (Optional)
• Minimum of 6 years experience in Banking Operations with at least 3 years in a supervisory role in operations management in Banking or Financial services sector.
• Strong process discovery and improvement skills.
• Strong customer empathy.
• Resourcefulness and grit.

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We've built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You'll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Technical Support Engineer

Location: Lagos
Employment Type: Full-time

Job Description

• We are looking for an Application Technical Support Engineer to provide enterprise-level assistance to our production applications and services. You will be responsible for the stability, integrity, and operation of our production applications by supporting, monitoring and driving optimizations while also providing root cause analysis with recommendations for improvements.
• You will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner.

What you’ll get to do

• Provide tier two application support to production systems and identify any issue in production.
• Taking ownership of customer issues reported and seeing problems through to resolution.
• Collaborate with product and engineering teams to fix bugs.
• Participate in regular rotations for weekday and weekend on-call coverage, providing emergency support to customers, or working with the SRE team to coordinate incident communications.
• Monitor performance metrics for various production systems, identify root cause for all technical issues and work with the engineering team to resolve them.
• Manage team ticket queue and resolve in a timely manner.
• Develop and maintain accurate technical, software operations and support related documentation.
• Work with software vendors to have application issues fixed, both short term and long term (root cause).
• Act as a technical resource during other projects as required.

Requirements
To succeed in this role, we think you should have

• B.Sc Degree in Information Technology, Computer Science or relevant field
• Proven work experience as a Technical Support Engineer or similar role.
• Minimum of 3 years experience supporting software applications.
• Experience in a support or other service-oriented customer facing role.
• Experience in managing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand off to the development team, and case resolution.
• Experience being on-call and can jump into a complex situation and make sense of and communicate clearly to stakeholders what's going on.
• Basic Understanding of OOP concepts and other programming concepts.
• In depth knowledge of SQL databases particularly MYSQL.
• Familiarity with basic network concepts and tools.
• Experience troubleshooting using stack traces and log file.
• Familiarity with Git and continuous integration, delivery, and deployment principles
• Experience interacting with APIs and troubleshooting related requests.
• Hands-on experience with Windows/Linux/Mac OS environments.

What we can offer you

• Culture - We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Graphics Designer

Location: Lagos, Nigeria
Job type: Full time

Job Summary

• The Graphics Designer job includes producing and overseeing digital and print creative solutions to address our marketing needs.
• The SDJ should have in-depth knowledge of graphic design, styles and layout techniques.
• The SDJ should also have experience executing marketing projects from conception to production, including websites, brochures and product packaging. Ultimately, the SDJ ensures the design team promotes our brand by delivering high-quality pieces on tight deadlines.

Responsibilities 
What you'll get to do:

• Overseeing all design projects, from conception to delivery
• Designing original pieces, including illustrations and infographics
• Reviewing junior designers' work to ensure high quality
• Oversee all design projects, from conception to delivery
• Design original pieces, including illustrations and infographics
• Review junior designers' work to ensure high quality
• Refine images, fonts and layouts using graphic design software
• Apply typography techniques
• Generate ideas to portray concepts and advertise products/services
• Increase user-friendliness in digital products
• Maintain brand consistency throughout all our marketing projects
• Liaise with marketing and design teams to ensure deadlines are met
• Stay up-to-date with industry developments and tools

Requirements
To succeed in this role, we think you should have:

• Proven work experience as a Senior Designer, Graphic Designer or similar role
• Portfolio of completed design projects
• Hands-on experience with image editing software, like Photoshop and Adobe Illustrator
• Strong aesthetic skills with the ability to combine various colors, fonts and layouts
• Attention to visual details
• Ability to meet deadlines and collaborate with a team

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Copywriter

Location: Lagos, Nigeria
Job type: Full time

About the Role

• We are looking for a copywriter to join our marketing team. The marketing team at Moniepoint is responsible for developing, evolving, and building Moniepoint's brand.
• Ultimately, we are continuing to build a brand we are proud of and that people talk about. We are looking for a writer that understands brand marketing and can flex between supporting larger campaigns, all the way down to mid to low funnel work that is more educational in nature.
• We work closely with leadership, global creative, marketing, social, and comms teams to create compelling work that maintains our brand consistency across our many channels.

Responsibilities
What you’ll get to do:

• Write creative copy with well thought through execution
• Continually test and improve our communication and challenge convention
• Write original copy and edit content for a range of video content and communications materials.
• Collaborate closely with our internal social, brand, and design teams to drive the creative concept and execution of our brand initiatives
• Present your work articulately to a small team, with a clear rationale
• Deliver creative work against a strategy

Requirements
To succeed in this role, we think you should have:

• 3-5 years experience in copywriting at an agency or brand
• Thrive in rapidly evolving environments and love brainstorming new concepts, thinking on your feet
• Self-motivated, willing to roll your sleeves up to work collaboratively and effectively in a cross-functional team environment
• Ability to proactively prioritize, manage and complete multiple projects within time constraints and with strong attention to detail
• Positive, go-getter attitude; passion for storytelling and helping build a growing brand
• Can make great work that is both creative and effective High on talent, low on ego
• Self-motivated, problem solver who thrives in a collaborative team environment

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

What to expect in the hiring process

• A preliminary phone call with the recruiter
• A technical interview with the Hiring Manager
• A case study
• A behavioral and technical interview with a member of the Executive team

Note: All our interviews stages are Virtual.

Job Title: Content Writer

Location: Lagos

Job Summary

• The job of a content writer is to create print and digital content to provide information or showcase the products and services the company offers. This includes conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication.

Responsibilities

• Produce well-researched content for publication online and in print
• Organize writing schedules to complete drafts of content or finished projects within deadlines
• Utilize industry best practices and familiarity with the organization's mission to inspire ideas and content
• Communicate and cooperate with a writing team, including a content manager, editors, and web publishers
• Follow an editorial calendar, collaborating with other members of the content production team to ensure timely delivery of materials
• Develop related content for multiple platforms, such as websites, email marketing, product descriptions, videos, and blogs
• Monitor and analyze the performance of key performance indicators (KPIs) to offer suggestions for improvement
• Use search engine optimization (SEO) strategies in writing to maximize the online visibility of a website in search results

Requirements

• At least 5 years of proven record of excellent writing demonstrated in a professional portfolio
• An impeccable grasp of the English language, including idioms and current trends in slang and expressions
• Ability to work independently with little or no daily supervision
• Strong interpersonal skills and willingness to communicate with clients, colleagues, and management
• Ability to work on multiple projects with different objectives simultaneously
• Strict adherence to the style guides of each company and their policies for publication
• Good time management skills, including prioritizing, scheduling, and adapting as necessary
• Familiarity with each client's requirements and the company's brand image, products, and services.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

What to expect in the hiring process

• A preliminary phone call with the recruiter
• A technical interview with the Hiring Manager
• A case study
• A behavioral and technical interview with a member of the Executive team