🇳🇬 Job Vacancies @ First Bank of Nigeria Limited – 19 Locations

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the following positions below:

1.) Branch Operations Officer - North 2 Cluster (x8)
2.) Branch Operations Officer - North 1 Cluster (x5)
3.) Branch Operations Officer - Abuja Cluster (x3)
4.) Data Monetization Business Analyst
5.) Firstbank Technology Academy Recruitment
6.) Power Plant Officer

Job Identification Number: 708
Locations: Borno, Jigawa, Kano, Katsina, Kebbi, Sokoto, Yobe & Zamfara

Job Description
Financial Transaction Officer:

• Greets all customers promptly and shows a genuine interest in meeting their needs
• Provides the highest level of customer service in a positive, courteous and enthusiastic manner to customers
• Maintains a strong working knowledge of the Bank’s services
• Examines money to detect and remove counterfeit
• Ensuring all operating and security and safe working procedures are always followed
• Ensure all necessary postings and paperwork are completed accurately to provide audit trails
• Bundles, wraps and seals counted money.  Separates mutilated and worn bills.
• Use various cash management systems to ensure accurate counting
• Look for any differences or discrepancies in notes and document that are received, and raise unresolved issues with supervisor
• Ensure prompt handling of customers’ enquiries and complaints
• Ensure timely rendering of reports
• Comply with the principles and policies in the Staff Handbook, Standard Operating Procedures (SOP) and Information Security Handbook.

Non-Financial Transaction Officer:

• Greets all customers promptly and shows a genuine interest in meeting their needs
• Provides the highest level of customer service in a positive, courteous and enthusiastic manner to customers
• Maintains a strong working knowledge of the Bank’s services
• Educate and migrate customers to Alternative Channels
• Proactively receives and responds to customers’ inquiries within their scope of authority
• Ensures effective queue management
• Effectively cross sells the Bank’s products and services
• Maintain a customer friendly and organized banking hall
• Ensure prompt handling of customers’ enquiries and complaints
• Ensure timely rendering of reports
• Comply with the principles and policies in the Staff Handbook, Standard Operating Procedures (SOP) and Information Security Handbook.

Education

• Minimum of HND (Upper Credit)
• Minimum of Bachelor's Degree, with a minimum grade of 2.2

Experience:

• Minimum of one year relevant working experience in financial institution, covering a range of functional areas.

Application Closing Date
10:05 AM: 7th November, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Identification Number: 707
Locations: Adamawa, Bauchi, Benue, Plateau & Taraba

Job Description
Financial Transaction Officer:

• Greets all customers promptly and shows a genuine interest in meeting their needs
• Provides the highest level of customer service in a positive, courteous and enthusiastic manner to customers
• Maintains a strong working knowledge of the Bank’s services
• Examines money to detect and remove counterfeit
• Ensuring all operating and security and safe working procedures are always followed
• Ensure all necessary postings and paperwork are completed accurately to provide audit trails
• Bundles, wraps and seals counted money.  Separates mutilated and worn bills.
• Use various cash management systems to ensure accurate counting
• Look for any differences or discrepancies in notes and document that are received, and raise unresolved issues with supervisor
• Ensure prompt handling of customers’ enquiries and complaints
• Ensure timely rendering of reports
• Comply with the principles and policies in the Staff Handbook, Standard Operating Procedures (SOP) and Information Security Handbook.

Non-Financial Transaction Officer:

• Greets all customers promptly and shows a genuine interest in meeting their needs
• Provides the highest level of customer service in a positive, courteous and enthusiastic manner to customers
• Maintains a strong working knowledge of the Bank’s services
• Educate and migrate customers to Alternative Channels
• Proactively receives and responds to customers’ inquiries within their scope of authority
• Ensures effective queue management
• Effectively cross sells the Bank’s products and services
• Maintain a customer friendly and organized banking hall
• Ensure prompt handling of customers’ enquiries and complaints
• Ensure timely rendering of reports
• Comply with the principles and policies in the Staff Handbook, Standard Operating Procedures (SOP) and Information Security Handbook.

Education

• Minimum of HND (Upper Credit)
• Minimum of Bachelor's Degree, with a minimum grade of 2.2

Experience:

• Minimum of one year relevant working experience in financial institution, covering a range of functional areas.

Application Closing Date
10:06 AM: 7th November, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Identification Number: 706
Locations: Abuja, Kogi & Nasarawa

Job Description
Financial Transaction Officer:

• Greets all customers promptly and shows a genuine interest in meeting their needs
• Provides the highest level of customer service in a positive, courteous and enthusiastic manner to customers
• Maintains a strong working knowledge of the Bank’s services
• Examines money to detect and remove counterfeit
• Ensuring all operating and security and safe working procedures are always followed
• Ensure all necessary postings and paperwork are completed accurately to provide audit trails
• Bundles, wraps and seals counted money.  Separates mutilated and worn bills.
• Use various cash management systems to ensure accurate counting
• Look for any differences or discrepancies in notes and document that are received, and raise unresolved issues with supervisor
• Ensure prompt handling of customers’ enquiries and complaints
• Ensure timely rendering of reports
• Comply with the principles and policies in the Staff Handbook, Standard Operating Procedures (SOP) and Information Security Handbook.

Non-Financial Transaction Officer:

• Greets all customers promptly and shows a genuine interest in meeting their needs
• Provides the highest level of customer service in a positive, courteous and enthusiastic manner to customers
• Maintains a strong working knowledge of the Bank’s services
• Educate and migrate customers to Alternative Channels
• Proactively receives and responds to customers’ inquiries within their scope of authority
• Ensures effective queue management
• Effectively cross sells the Bank’s products and services
• Maintain a customer friendly and organized banking hall
• Ensure prompt handling of customers’ enquiries and complaints
• Ensure timely rendering of reports
• Comply with the principles and policies in the Staff Handbook, Standard Operating Procedures (SOP) and Information Security Handbook.

Education

• Minimum of HND (Upper Credit)
• Minimum of Bachelor's Degree, with a minimum grade of 2.2

Experience:

• Minimum of one year relevant working experience in financial institution, covering a range of functional areas.

Application Closing Date
10:06 AM: 7th November, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Identification Number: 530
Location: Abia

Duties & Responsibilities

• Carrying out detailed business analysis; outlining problems, opportunities and proffering solutions for the Monetization business.
• Gathering, validation and documentation of business requirements for monetization initiatives and communicating/reporting them back to all stakeholders.
• Conduct market analyses, analyze Monetization product lines and the overall profitability of the Monetization business.
• Estimating costs, carry out revenue projections and identifying business savings
• Serving as a liaison between different stakeholders and the Data Monetization Team.
• Develop and monitor Data Products performance metrics.
• Help design, document and maintain system processes.
• Use data analysis and modelling to create suggestions for strategic and operational improvements and changes.
• Creating functional specifications/requirements for solutions and systems.
• Ensuring solutions meet business needs and requirements.
• Monitoring deliverables and ensuring timely completion of projects.
• Prioritizing initiatives based on business needs and requirements.
• Efficiently managing competing resources and priorities.
• Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts.

Experience

• Minimum of 2 years in a similar (Business Analyst) role.
• Proven experience in working with data, strong data analysis and interpretation skills.

Application Closing Date
09:06 PM: 28th October, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Identification Number: 701
Location: Lagos

Person Specification
Below are the eligibility criteria for the FirstBank Technology Academy:

• Applicant must not be more than 27 years old.
• Applicant must be a Graduate with STEM Degree(s)
• Minimum academic qualification is Second Class Upper degree from institutions accredited by NUC or other regulatory bodies approved by government.
• Evidence of mandatory NYSC scheme or Exemption Certificate.

Key Competencies And Attributes
Candidates who are interested in joining the FirstBank Technology Academy must have the underlisted competencies:

• Knowledge of global Technology trends and developments
• Excellent communications skills
• Strong analytical skills
• Strong Interpersonal and relationship management skills
• Self-driven and results-oriented
• Highly innovative with excellent problem-solving skills
• Good team player.

Application Closing Date
01:51 PM: 31st October, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Identification Number: 659
Location: Lagos

Job Objective(s)

• Ensuring that mechanical/generator services and maintenance done in branches and bank locations are performed to achieve high reliability, safety and durability.
• Ensure regular virtual stakeholders' engagement (Contractors, Vendors, internal customers etc.) on optimal performance and reliability of the Bank's power plants and mechanical equipment.

Duties & Responsibilities

• Responsible for ensuring that over 600 Generators in North & South branches are maintained and repaired romtlb vendors in line with the SLA provision of the bank for.
• Initiate Mechanical services design for Bank projects in North & South and propose for the Head Mechanical Services approval.
• Determine the sizes and specifications of generator for bank location in North & South in line with engineering standard and make recommendation to Head, Mechanical Services.
• Prepare conveyances of Management approved contracts to successful bidders/contractors.
• Supervise mechanical services in branch development project to ensure that Contractors Work in Compliance to Bank Standard and Specifications, bud eta management and cost control.
• Responsible for the SLA maintenance of over 600 Generators in branches and other Bank locations on EAM.
• Assist in implementing assigned Service Level Agreement in the area of maintenance of Abuja Commassie House, PH Main and Annexes in the North/South regions Mechanical Systems, by monitoring contractors work plan viz actual work schedule, valuate work done and initiate process for payment.
• Monitor and record Generator Maintenance History for evaluation of generator performance.
• Assist in Evaluating Equipment Selection with respect to Facility Life, Cost and Maintainability.
• Participate in the selection of prospective contractors, to include contract preparation, negotiation.
• Maintain the Security of all Bank Information in my custody.
• Comply with the principles and policies in the Information Security Handbook.
• Responsible for monitoring and reviewing the business continuity of the power plant contractors and vendors annually in conjunction with Vendor Management of the Bank.
• Responsible for risk management of power plant and mechanical equipment remotely to ensure continuous operation, maintenance and installation at bank branches.

Job Requirements
Education:

• First Degree in Engineering etc.
• Higher Degrees/ProfessionaI Certifications (an added advantage).

Experience:

• Minimum experience: 6 years relevant experience needed.

Application Closing Date
10:17 AM: 27th October, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online