Job Vacancies @ Family Health International (FHI 360) – 5 Positions

Family Health International (FHI 360) is recruiting to fill the following positions:

1.) Internal Auditor II
2.) Strategic Information Advisor
3.) Associate Director, Programmatic Solutions, Information Solutions and Services
4.) Technical Officer - Accountability
5.) Procurement Assistant

Family Health International (FHI 360) is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology - creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 70 countries and all U.S. states and territories.

Requisition: 2022201555
Location: Lagos
Job type: Full time

Job Summary

• FHI 360 seeks an Internal Auditor to conduct risk-based internal financial, operational, and compliance audits of projects and field offices.
• This role participates in risk assessment activities by gathering data and performing analysis.
• The auditor is a member of an audit team that completes all phases of the internal audit process, including planning, field work, reporting, and monitoring. Based on the findings and observations, this position develops formal written reports to communicate audit results to management, makes recommendations to improve controls, and monitors the status of implementation.
• Knowledge of U.S. Government rules and regulations preferred. Knowledge and experience in international development and crisis response context is preferred.

Accountabilities

• Gathers, organizes, and analyzes compliance risk data as part of annual risk assessment and engagement-based assessment.
• Reviews financial and operational information to develop a risk-based audit scope.
• Performs process and document reviews and attribute testing to evaluate internal controls, operating efficiency, and the adequacy of records and recordkeeping.
• Meets with the internal clients and stakeholders to discuss potential risks, audit results, and action plans.
• Organizes and formats reports to comply with applicable guidelines and provides appropriate documentation to support conclusions.
• Reports internal audit findings to appropriate management.
• Conducts follow-up reviews of financial, operational, or regulatory compliance deficiencies noted during audits.
• May conduct investigations of irregularities, as assigned.
• Conducts compliance trainings.
• Other duties as assigned.

Applied Knowledge & Skills:

• Applies general knowledge of applicable statutes, regulations, entity/company practices and concepts.
• Familiar with general principles and process involved in conducting an internal audit.
• Familiar with automated financial reporting and applications (Deltek, CostPoint, Microsoft Dynamics NAV, etc) and proficiency in spreadsheet software required.
• Applies general information technologies to meet work needs.
• Foreign language skill (French, Spanish, Portuguese) is highly desirable.
• Must be able to read, write and speak proficient English.

Problem Solving & Impact:

• Identifies and recognizes routine or standard problems that have established precedents.
• Develops solutions to routine issues and refer non-standard questions and more difficult problems to higher levels.
• Explains basic accounting and internal audit trends and variations from prior periods, budget and/or forecast.
• Resolves basic issues related to internal policies and procedures.
• Demonstrates an understanding of system functionality to provide answers for financial requests.
• Proactively communicates and obtains guidance.

Supervision Given/Received:

• Detailed instructions given for new activities or special assignments.
• Provides recommendations with issues and processes to make departmental improvements.
• Reports to Internal Audit Manager.

Requirements
Education:

• Bachelor's Degree or its International Equivalent, preferably in Accounting, Finance, Business Administration
• Certified Public Accountant (CPA), Certified Internal Auditor (CIA), and/or Certified Fraud Examiner (CFE) preferred.

Experience:

• 3 - 5 Years of progressively responsible financial analysis experience in an internal audit role.
• Experience in providing outstanding customer service, performing complex activities associated with ensuring compliance with company’s system of internal controls is required.
• Articulate, professional and able to communicate in a clear and positive fashion with clients and staff.
• Non-governmental organization (NGO) and/or international development field experience preferred.

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Technology to be Used:

• Personal Computer, Microsoft Office (i.e., Word, Excel, PowerPoint, Teams, etc.), SharePoint, e-mail, telephone, printer, calculator, copier, cell phones, and other mobile devices.

Typical Physical Demands:

• Typical office environment. Ability to sit and stand for extended periods of time; ability to lift 5-10 lbs.

Travel Requirement:

• Ability to travel internationally, approximately 15-20%.

Language Requirement:

• English fluency in speaking and writing required.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties.
• This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
• FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
• FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

Requisition ID: 2022200652
Locations: Akwa Ibom and Cross River
Job type: Full time
Supervisor: Director, Monitoring and Evaluation

Basic Functions

• The Strategic Information (SI) Advisor will be the lead technical expert responsible for SI functions related to the program, including all monitoring, evaluation, analytics, and reporting of performance and results.
• S/he will lead efforts to strengthen monitoring and evaluation (M&E), and performance reporting within the targeted geographic area, which may include building the capacity of community organizations and other stakeholders to monitor, document and analyze the performance of their HIV services and activities and ensure data quality.
• S/he will liaise with the Country Project Director and government of Nigeria counterparts responsible for national- and state-level SI and support coordination with national health management information systems.
• The SI Advisor will be responsible for all SI reporting to EpiC, USAID and stakeholders.

Duties and Responsibilities

• Provide technical leadership for monitoring and evaluation to implement high-quality care, treatment and support activities with a primary focus on technical areas of M&E for HIV/AIDS programs including, logistics, data collection, validation, reporting for prevention, HIV testing and counseling (HTS), antiretroviral therapy (ART), pre-exposure prophylaxis (PrEP), HIV self-testing (HIVST), facility and community-level supervision etc.
• Oversees compilation of M&E data for inclusion in monthly High-Frequency Reporting (HFR), quarterly reports and other ad hoc reporting requests.
• Reviews and/or writes M&E plans, papers and reports and ensures their accuracy and appropriateness.

Qualifications and Requirements

• Master's Degree in Public Health, Statistics, Epidemiology, Geography and other related areas with 5-7 years of experience in monitoring and evaluation in international development related to HIV/AIDS comprehensive services
• 5 years of practical or demonstrable experience in monitoring and evaluation or data management.
• Experience in providing M&E support to programs working with key populations including one or more of the following is preferred: sex workers, men who have sex with men, transgender persons and people who inject drugs
• Previous experience working with USAID or PEPFAR-supported programs and KP-led organizations, including familiarity with USAID M&E reporting requirements.
• Demonstrated ability to be the technical specialist and as the lead subject matter expert in monitoring and evaluation.
• Demonstrated ability to perform complex data analytics utilizing Microsoft Excel, STATA, Epi Info and/or other analytic software and to provide evidence-based recommendations accordingly.
• Demonstrated knowledge and experience in the use of GIS and other tools to support geospatial display of data to target program interventions and resources.

Knowledge, Skills & Attributes:

• Demonstrated ability to perform robust data extraction from internal and external information systems.
• Familiarity with the Nigerian public health sector, non-governmental organizations (NGOs) and community-based organizations (CBOs) is highly desirable.
• Demonstrated ability to portray complex data sets in easy-to-understand formats including visualizations.
• Demonstrated working knowledge of Nigerian health and social service information systems and monitoring and evaluation processes as it relates to data collection for performance-based reporting and use of data.
• Previous experience in building capacity for generation and use of SI in CBOs.
• Demonstrated written, presentation, communication and organizational skills in English
• Ability to travel within Nigeria

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Requisition ID: 2022201581
Location: Abuja, Nigeria
Job Type: Full time

Job Summary

• • Manages a team of technical professionals and oversees the portfolio of programmatic work for direct projects to evaluate, develop, implement and support data management and technology solutions.
  • Oversees the day-to-day technical and operational aspects of projects, ensuring they are adequately resourced and work plans are on track, with technical expertise informing project implementation.

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• Establishes priorities for assigned technology initiatives, leads system architecture or design, conducts feasibility studies, and develops implementation and upgrade plans.
• Coordinates with stakeholders across the organizations as needed to ensure that technology solutions are reliable, available and meet the business needs.
• To support the ongoing operations there is a strong emphasis on change and configuration management, quality reviews, system integration and system acceptance testing.
• Supports and ensures that the technology recovery plans fully support the company’s business continuity and disaster recovery needs.
• Responsible for budget development and management for both ongoing expense items and capital projects.
• May be required to coordinate with peers from a diverse group of organizations, such as Ministries of Health, district health staff, several international and national development partner organizations and donor organizations.

Accountabilities

• Oversees the planning, monitoring and processes for all assigned responsibilities.
• Coordinates and manages relationships with key stakeholders.
• Serves as a thought leader for innovative solutions and platforms to address business needs.
• Develops and implements new or revised policies and procedures to ensure proper implementation of programs and services.
• Ensures technical implementation is consistent with best practices in the industry.
• Provides technical advice to management and other functional areas to improve or change processes or enhance systems.
• Assists with budget planning, resources, objectives and strategic planning for department and make sure they align with organizational goals.
• Manages and trains staff on policies and procedures to achieve department goals and meet required deadlines and ensure overall completion of projects and technology updates.

Applied Knowledge & Skills:

• Comprehensive knowledge of concepts, practices, and procedures with information technology and systems, particularly DHIS 2 and Power BI.
• Excellent oral and written communication skills.
• Excellent and demonstrated organizational and problem solving skills.
• Excellent and demonstrated project management and technical skills.
• Ability to influence, motivates, negotiates and works well with others.

Problem Solving & Impact:

• Works on problems of complex scope that require in depth evaluation of data and various factors.
• Exercises judgment within broadly defined practices and policies in selecting methods, techniques, for obtaining results.
• Decisions made generally affect company operations and may jeopardize overall business activities.

Supervision Given/Received:

•  Manages staff to meet departmental and organizational strategic goals.
• Accounts for the budget, procedures, and training of staff to achieve results.
• Develops and recommends solutions to management meet internal and external needs of the company.
• Reports to Director, Business Solutions.

Requirements
Education:

• Bachelor's Degree or its International Equivalent.

Experience:

• Typically requires 8+ years of information technology and systems management experience.
• Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
• Must be able to read, write and speak fluent English; fluent in host country language as appropriate.
• Prior experience working in a non- governmental organization (NGO).

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.
• Ability to lift/move up to 5 lbs.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• 10%-25%

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Requisition ID: 2022201583
Location: Maiduguri, Borno
Job Type: Full time
Supervisor: M & E Coordinator

Basic Functions

• The main responsibility of the Senior Technical Officer-Accountability is to lead the management of a centralized Complaints and Feedback Mechanisms (CFM) within FHI 360 country/state offices and create a culture of accountability to crisis affected population.
• The incumbent will oversee that clear and transparent rule for raising, and processing complaints are established and that complaints are recorded and addressed by relevant parts of FHI 360 Country Office (CO) within a reasonable timeframe.
• The incumbent will broadly help with ensuring quality in responses through capacity building and support of beneficiaries involved in responding to complaints.
• Furthermore, the incumbent will utilize the information received through the feedback channel to produce periodic reports and analysis that can strengthen programming and increase overall organizational accountability.
• He/she will coordinate the refinement of the organization accountability mechanisms.

Duties and Responsibilities

• • Work with the M&E coordinator and HQ team to develop accountability framework for the FHI 360 Humanitarian projects and ensure accountability plans are well-coordinated with project staff.
  • Develop benchmark/indicator to monitor accountability across programmes
  • Provide extensive capacity building for staff and partners on the concept of accountability
  • Coordinate, consolidate and document lessons learned and best practices and share with relevant stakeholders.
  • Work innovatively to improve direct beneficiary contact mechanisms to enable accountability and strengthen the understanding of programs’ outcomes, in line with Humanitarian Accountability Framework and Core Humanitarian Standards
  • Ensure the existence of accountability communications materials to promote access to accountability mechanisms amongst beneficiaries.
  • Ensure that FHI 360 CFM system is implemented according to guidelines and SoPs developed.

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• Design and manage a comprehensive complaint and feedback mechanism database to record and track trends of feedback and complaint from program beneficiaries.
• Manage CFM data and information for all Core Competencies in FHI 360.
• Lead in setting up a functional complaint and feedback mechanism across project sites.
• Serve as primary contact for all CFM related issues within the office and with CO.
• Communicate and disseminate CFM standards and guidelines within FHI 360 and conduct training and capacity building of staff involved including topics of CFM, Accountability to Affected Populations and safeguarding policy.
• Support PSEA investigations with utmost discretion if and as designated by Office of Compliance and Internal Audit (OCIA).
• Design and support dissemination of information related to CFM in beneficiary, host communities, and relevant partners specifically in relation to confidential complaints mechanisms i.e. complaints boxes, toll-free lines, help desk log all complaints received through complaint boxes and refer to relevant focal point for processing.
• Assign deadlines for resolution of complaints and ensure proper response is generated in reasonable time.
• Ensure that all complaints received by FHI 360 are triaged, transferred to relevant parts of the project implementation site, and ensure that complaints are responded to in a timely manner by the State/Country Office
• Produce regular internal (and external) reports on complaint trends, response procedures, and relevant issues and contribute to documentation and sharing of M&E reports that facilitate evidence-based decision-making, internally as well as with partners and donors.
• Support program staff in identifying and addressing all CFM related needs.
• Provide support to M&E teams in reviewing information across projects, to ensure that feedback and complaints are considered in programme management decisions.
• Led in the assessment, review and learnings/sharing on the performance of CFM
• Work closely with thematic sectors, stakeholders and beneficiaries to gather information on CFM program monitoring, progress and quality to support the ongoing CFM activities
• Perform other duties as assigned.

Qualifications and Requirements

• MSc / MA in relevant Degree with at least 5 years relevant experience in accountability, feedback and complaint mechanisms with a sound understanding of humanitarian integrated health program delivery in resource constrained settings.
• Or B.Sc / BA in Social Sciences, Economics, Business Administration or relevant degree with 7 years’ relevant experience in accountability, feedback and complaint mechanisms with a sound understanding of humanitarian integrated health program delivery in resource constrained settings.
• Or B.Sc / BA in Statistics, Psychology, Microbiology, Monitoring and Evaluation or in relevant Degree with 7 to 9 years relevant experience in accountability, feedback and complaint mechanisms, monitoring and evaluation with a sound understanding of humanitarian integrated health program delivery in resource constrained settings.
• Prior experience working for an International NGO is preferred.

Knowledge, Skills & Attributes:

• Knowledge of humanitarian programs in North East Nigeria specifically. Knowledge and experience in project-level or state/national-level monitoring and evaluation system implementation.
• Demonstrable experience of competently and effectively synthesizing and managing large quantities of data.
• Strong excel, data analysis and reporting skills. Knowledge and experience in accountability and feedback and complaint mechanism.
• Experience in working through systems of community participation and accountability.
• Ability to work well with others and to develop and maintain compatibility among project staff, subcontractors, consultants and recipients of assistance.
• Ability to hold self-accountable for making decisions and managing resources efficiently.
• Ability to manage tight deadlines and deliver high volumes of work with minimal supervision. High degree of proficiency in written and spoken English and Hausa/Kanuri communication.
• Strong critical thinking and problem – solving skills.
• Well-developed computer skills. Proven capacity to deliver training and coach staff.
• Ability to travel to field sites and work in remotes locations, often for prolong period.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Requisition ID: 2022201582
Location: Maiduguri, Borno
Job Type: Full time
Supervisor: Senior Procurement Officer

Basic Functions

• In conjunction with the Senior Procurement Officer, plan and implement systems and policies that guide all operations related to procuring supplies and services (in accordance with FHI360 policy, USAID policy and other donor policies) in support of all FHI360 offices and projects at state and field offices, both domestic and international sourcing.

Duties and Responsibilities

• Participate in the negotiation of contract terms on a range of procurements and monitor delivery of exact specifications.
• Implement procurement policy and systems for FHI 360 procurement at state and field office level.
• Undertake tendering, evaluation, placement, and monitoring of a portfolio of state and Field Offices procurement.
• Support the planning and coordination of central procurement activities of FHI 360 with state and LGAs, including storage and delivery.
• Assist in the training of staff at the LGA level in procurement rules and processes and record keeping.
• Monitor procurement processes and compliance with FHI 360 procedures at state and field level.
• Coordinate formal bids and request for proposal (RFPs).
• Review and assist in the development of specifications, terms and schedules.
• Prepare specifications, compare bids received and present recommendations on purchases to management Prepare specifications required for various supplies and make them available to suppliers.
• Adhere to all FHI 360 required procurement budgets, FHI 360 and donor purchasing guidelines, policies, and controls on procurement.
• Solicit and negotiate competitive pricing from vendors and make recommendations for issuance of purchase orders.
• Drive continuous improvement in all aspects of the procurement process Maintain procurement files and other documentations. Perform other duties as assigned.

Qualifications and Requirements

• B.Sc / BA Degree in Procurements or Logistics related field with at least 3 years of relevant experience.
• Or MSc / MA Degree in Business Administration or related field with at least 1  year’ relevant experience.
• Advance knowledge of humanitarian Logistics procedures especially in Northeast Nigeria is an advantage.
• Experience using ERP software is an advantage.
• Demonstrated success in multicultural environments is an advantage.
• Extensive experience in NE Nigeria humanitarian context highly desirable.

Knowledge, Skills and Abilities:

• Ability to work with others and to develop and maintain compatibility among project staff, subcontractors, and recipients of assistance.
• Ability to research and evaluate technical proposal and make appropriate recommendation.
• Ability to comprehend and make inferences from technical materials and equipment.
• Demonstrated knowledge in pricing, contracts negotiations, policies and procedures.
• Technical understanding of office and other mechanical and electrical equipment.  Good analytical, numerical, and problem-solving skills.
• Proficiency in Microsoft Office applications such as MS Word, Excel, PowerPoint Work independently with initiative to manage high volume workflow.
• Perform detail-oriented work with a high level of accuracy.
• Interact with diplomacy and tact and follow-up on requests in timely and efficient manner.
• Must exhibit high levels of professionalism, integrity and ethical values at all times.
• Record keeping, report preparation, filing methods and records management techniques.
• Excellent written, oral, and interpersonal communication skills with ability to work as a team member. Ability to travel a minimum of 25%.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online