🇳🇬 Job Vacancies @ FairMoney Nigeria – 12 Positions

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

We are recruiting to fill the following positions below:

1.) Head of Logistics (Backoffice)
2.) Key Accounts Manager
3.) Lead Visual Designer
4.) Team Lead - Logistics
5.) People Partner
6.) Inventory Manager - Logistics
7.) Logistics Analyst
8.) Logistics Coordinator - Backoffice
9.) Regional Sales Manager, South East
10.) Senior Product Manager - Savings
11.) Deputy Head - Wealth Management
12.) Logistics Coordinator - Support

Job Title: Head of Logistics (Backoffice)

Location: Lagos
Department: Logistics and Supply Chain
Job type: Full-time (On-site)

Description

• Payforce by FairMoney empowers businesses to drive mass adoption of digital and financial services to the underserved populations in their communities. Here in the Logistics team, our mission is to ensure the best and fastest service in the country.
• We are seeking a highly organized and detail-oriented Head of Logistics - Backoffice to lead our Backoffice team in managing Point of Sale (POS) logistics operations.
• The ideal candidate will have a solid understanding of supply chain management, exceptional leadership skills, and proven analytical skills and capability.
• As the Head of Logistics - Backoffice, you will be responsible for overseeing various aspects of POS logistics, including procurement, planning and distribution, sim card management, supplier relationships, reverse logistics, and logistics costs optimization.

Role and Responsibilities
Planning and Distribution:

• Formulate comprehensive strategies for the efficient deployment of POS devices to diverse locations while ensuring optimal distribution.
• Collaborate closely with cross-functional teams to ascertain the required quantity of devices, while meticulously tracking inventory levels.
• Maintain vigilant oversight of inventory quantities and adapt distribution plans as necessitated by surpluses or shortages.
• Engage with various teams to identify and implement the most effective methods of ensuring timely deliveries.

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Sim Cards Management:

• Exercise meticulous supervision over the sim cards utilized within POS devices, encompassing diligent inventory monitoring, activation management, and necessary deactivation.
• Establish protocols to regulate the utilization of sim cards, mitigating potential issues and ensuring efficient management.
• Ensure that we’re addressing the issues related to network uptime from customers.

Providers Relationship:

• Cultivate robust relationships with external suppliers, fostering strong collaborations.
• Negotiate advantageous terms and favorable agreements with partners to optimize logistical support and performance.
• Proactively address challenges or concerns that arise, working collaboratively to enhance service quality and resolve issues.

Reverse Logistics:

• Develop comprehensive strategies to effectively handle scenarios involving returns, repairs, or replacements of POSs.
• Collaborate closely with relevant teams to assess returned items, determine root causes of defects, and implement corrective measures.
• Maintain meticulous records and adhere to established protocols during the management of returned items.

Logistics Costs Optimization:

• Monitor expenditures associated with logistics operations and identify opportunities for cost reduction while maintaining operational excellence.
• Collaborate with the finance team to develop budgets, establish financial projections, and implement measures to control spending.
• Innovate and propose strategies to enhance the cost-effectiveness of transportation and storage processes.

Team management:

• You will manage a diverse team with 10+ people;
• Develop and give feedback in order to improve your team’s performance;
• Set clear goals and OKRs for the entire team, and track their achievements.

Requirements

• Possession of a Bachelor's Degree in Business Administration, Engineering, Economics or a related field.
• Proficiency in utilizing Excel to an exceptional degree for data management and complex problem-solving.
• Adeptness in leadership, with the ability to effectively guide and collaborate with diverse individuals.
• Aptitude for analytical thinking and the capacity to navigate intricate challenges with meticulous attention to detail.
• Familiarity with logistics software and tools is advantageous.
• Demonstrated capability to manage multiple subjects and Objectives and Key Results (OKRs) concurrently.
• Proficiency in negotiation and communication skills, particularly when engaging with suppliers and stakeholders.
• Adept financial acumen and the ability to identify opportunities for cost reduction.
• Demonstrated ability to thrive in a dynamic and fast-paced environment, meeting deadlines and achieving OKRs with consistency.

Benefits

• Private Health Insurance
• Performance Bonus
• Pension Plan
• Training & Development

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Key Accounts Manager

Location: Jos, Plateau
Employment Type: Full-time
Department: Marketing and Branding

About the Role

• Payforce by FairMoney empowers businesses to drive mass adoption of digital and financial services to the underserved populations in their communities.
• We are looking to hire a Key Accounts Manager to join our Sales team. To do well in this role, the successful hire will need to have a very fine eye for sales and Customer relationships.

Role and Responsibilities
Below are the roles and responsibilities but not limited to:

• He/She will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels) and developing & deploring strategies to increase sales revenue.
• Engaging with a portfolio of merchants to introduce them to our products.
• Onboard and retain the merchants and nurture those key relationships over time.
• Being able to help the merchant resolve issues / complaints on the spot or escalate to customer support when necessary.
• Coordinating pre-sales and post-sales follow up
• Hit target quotas for set KPIs (Transaction value, volume, and revenue).
• To achieve their daily, weekly, and monthly target of transactions
• To reactivate the inactive accounts by calling, and visiting them
• Monitoring market trends and providing regular competitor feedback
• Have a good understanding of the business's products or services and be able to advise others about them
• Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners.

Requirements

• A minimum of 3 to 6 years of experience with a proven record as a Key Accounts Manager managing merchants in Banking, Fintech, and related Financial Institutions.
• Must have an Android phone.
• Ability to self-motivate and manage self.
• Good communication and interpersonal skills.
• Customer orientation and ability to adapt/respond to different characters.

Benefits

• Private Health Insurance
• Performance Bonus
• Pension Plan
• Training & Development

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Lead Visual Designer

Location: Lagos
Employment Type: Full-time
Department: Marketing and Branding

Position Overview

• We are seeking a highly creative and talented Visual Design Lead specializing in both Still and Motion Design to join our team.
• As the Visual Design Lead, you will be responsible for creating compelling visual experiences that resonate with our target audience and enhance our brand identity.
• Your role will involve leading a team of designers, conceptualizing design strategies, and producing high-quality visuals for online & offline media channels.

Roles and Responsibilities
Creative Leadership:

• Provide creative direction and mentorship to a team of visual designers, guiding them to create visually engaging and cohesive designs.
• Collaborate with cross-functional teams including Marketing, Product, and UX/UI to ensure alignment between design efforts and overall company objectives.
• Lead brainstorming sessions, design reviews, and collaborative discussions to foster innovative design solutions.

Visual Design:

• Conceptualized, designed, and executed captivating visual assets for digital platforms, including websites, mobile apps, social media, and email campaigns.
• Develop eye-catching motion graphics, animations, and videos to enhance user engagement and convey complex financial concepts effectively.
• Create visually stunning print materials such as brochures, posters, and promotional materials that maintain a consistent brand identity.

Brand Identity:

• Own and evolve the company's visual brand identity, ensuring its consistent application across all touchpoints and mediums.
• Develop and maintain design guidelines, style guides, and templates to ensure visual consistency and brand recognition.

Innovation and Trends:

• Stay up-to-date with design trends, industry best practices, and emerging technologies to bring fresh and innovative design ideas to the team.
• Implement design trends that align with the fintech industry landscape while maintaining a user-centered approach.

Project Management:

• Manage multiple design projects simultaneously, ensuring deadlines are met and deliverables are of the highest quality.
• Collaborate with stakeholders to gather design requirements, provide project updates, and incorporate feedback into design iterations.

Requirements

• Bachelor's Degree in Visual Design, Graphic Design, Motion Design, or a related field.
• Proven experience (5+ years) in visual design and motion graphics, preferably within the fintech or financial services industry.
• Proficiency in industry-standard design tools such as Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro, etc.).
• Strong portfolio showcasing a diverse range of still and motion design projects that highlight creativity, storytelling, and brand consistency.
• Experience in leading and mentoring design teams, fostering a collaborative and innovative work environment.
• Excellent communication skills to effectively convey design concepts, strategies, and ideas to both design and non-design stakeholders.
• Understanding of user-centered design principles and a keen eye for detail.
• Knowledge of HTML/CSS, UX/UI principles, and responsive design is a plus.

Benefits

• Private Health Insurance
• Pension Plan
• Training & Development

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Lead - Logistics

Location: Port Harcourt, Rivers
Employment Type: Full-time
Department: Logistics and Supply Chain

Job Description
How it is to be a Logistics Team Leader at Payforce by FairMoney:

• As the Logistics Team Leader at FairMoney, you will play a vital role in overseeing the successful delivery operations and customer onboarding within our logistics team.
• Your primary responsibility will be to lead a team of Delivery Specialists, ensuring on-time deliveries and providing exceptional customer onboarding and training experiences.
• The ideal candidate will possess strong leadership skills, analytical abilities, and proficiency in utilizing tools like Excel, Google Spreadsheets, or Tableau.

Role and Responsibilities

• Team Leadership: Lead and inspire a team of Delivery Specialists, providing guidance, coaching, and mentorship to ensure high performance, efficiency, and productivity.
• Delivery Operations Management: Oversee and optimize delivery operations, including route planning, scheduling, and tracking, to ensure timely and accurate deliveries of products to customers' locations.
• Customer Onboarding and Training: Coordinate with the team to ensure smooth and effective customer onboarding and training processes. Develop and implement training programs to equip the team with the necessary knowledge and skills to effectively train our customers on how to use our financial products and services.
• Performance Monitoring and Analysis: Track and analyze delivery performance metrics, such as on-time delivery rates, customer satisfaction, and productivity metrics. Identify areas for improvement, develop action plans, and drive initiatives to enhance overall team performance.
• Process Improvement: Continuously evaluate and enhance delivery processes to optimize efficiency, reduce errors, and improve customer satisfaction. Identify opportunities for automation or streamlining of tasks, leveraging analytical skills and data-driven insights.
• Communication and Collaboration: Foster effective communication and collaboration with cross-functional teams, including customer support, logistics, and product development, to address customer concerns, share best practices, and drive overall operational excellence.
• Data Management and Reporting: Utilize Excel, Google Spreadsheets or Tableau to analyze and report on delivery performance, customer onboarding progress, and productivity numbers. Maintain accurate records and documentation related to deliveries, onboarding, and training activities.

Requirements

• A Bachelor's Degree in Business Administration, Logistics, or a related field is preferred.
• Proven experience in a leadership role within a logistics or delivery operations environment.
• Knowledge of logistics operations, including route planning, scheduling, and tracking, is highly desirable.

Skills:

• Strong analytical skills with the ability to gather, interpret, and analyze data to drive informed decision-making and process improvement.
• Proficiency in using tools such as Excel or Google Spreadsheets for data analysis, reporting, and tracking.
• Excellent organizational and time management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
• A customer-centric mindset and a passion for delivering outstanding customer experiences.
• Have demonstrated problem-solving skills and the ability to think critically in complex situations.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and build strong customer relationships.

Benefit

• Private Health Insurance
• Performance Bonus
• Pension Plan
• Training & Development.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Recruitment Process

• A screening call with the Senior Recruiter - 30 minutes
• Technical interview with the hiring manager - 60 minutes

Job Title: People Partner

Location: Lagos
Employment Type: Full-time
Department: People and Culture

About the Role

• The people partner is responsible for providing comprehensive HR support and assistance to the HR department and the organization.
• They play a crucial role in implementing HR policies, programs, and initiatives, and ensuring compliance with relevant employment laws and regulations.
• The HR officer collaborates with various stakeholders to facilitate effective HR processes and contributes to creating a positive and productive work environment.

Role and Responsibilities

• Recruitment and Onboarding: Assist in the recruitment and selection process, including job posting, screening resumes, conducting interviews, and coordinating background checks. Coordinate the onboarding process for new employees, including orientation, paperwork, and providing necessary information and resources.
• HR Operations and Administration: Maintain and update employee records, including personal information, employment contracts, and benefits enrollment. Process payroll and ensure the accuracy of employee compensation, deductions, and benefits. Manage employee attendance, leaves, and timekeeping records. Administer employee benefits programs, such as health insurance, retirement plans, and employee assistance programs. Handle employee inquiries and provide guidance on HR policies, procedures, and programs.
• Employee Relations and Engagement: Support employee relations initiatives by addressing employee concerns, grievances, and disciplinary matters in accordance with company policies and legal requirements. Contribute to developing and implementing employee engagement programs and initiatives to foster a positive work culture and enhance employee satisfaction. Assist in organizing employee events, recognition programs, and team-building activities.
• HR Policy and Compliance: Assist in the development, implementation, and communication of HR policies, procedures, and employee handbook. Stay updated on relevant employment laws and regulations and ensure HR practices are compliant. Assist in conducting internal audits and reviews to identify areas of improvement in HR processes and compliance.
• Performance Management: Assist in the performance management process, including goal setting, performance reviews, and performance improvement plans. Maintain performance records and support managers in addressing performance-related issues.
• Training and Development: Coordinate and support training and development programs for employees, including identifying training needs, sourcing external training providers, and organizing internal training sessions. Assist in implementing learning initiatives, such as e-learning platforms and development programs.
• HR Reporting and Analytics: Prepare HR reports and metrics, such as headcount, turnover, and employee demographics. Analyze HR data to identify trends and insights and provide recommendations for improving HR strategies and processes.

Requirements

• Bachelor's Degree in Human Resources, Business Administration, or a related field. Additional HR certifications are a plus.
• Minimum of 8 years experience as an HR generalist.
• Knowledge of employment laws, regulations, and best practices.
• Familiarity with HRIS systems and proficiency in G Suite.
• Strong organizational and time management skills, with the ability to prioritize and multitask effectively.
• Excellent communication and interpersonal skills, building relationships and collaborating with employees at all levels.
• Strong attention to detail and accuracy in record-keeping and data management.
• Discretion and ability to handle confidential information with professionalism and integrity.
• Problem-solving and analytical skills, with the ability to identify issues and propose solutions.
• Adaptability and flexibility to work in a fast-paced and dynamic environment.

Benefits

• Private Health Insurance
• Pension Plan
• Training & Development.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Recruitment Process

• A screening call with the Senior Recruiter - 30 minutes
• Interview with the hiring manager (60 minutes).

Job Title: Inventory Manager - Logistics

Location: Lagos, Nigeria
Job type: Full time
Department: Logistics and Supply Chain

Description
How it is to be an Inventory Manager at Payforce by FairMoney:

• Payforce by FairMoney empowers businesses to drive mass adoption of digital and financial services to the underserved populations in their communities. Here in the Logistics team, our mission is to ensure the best and fastest service in the country.
• We are currently seeking a meticulous and detail-oriented Inventory Manager to join our team, taking charge of tracking Point of Sale (POS) device movements, maintaining optimal inventory levels, and providing daily reports on stock positions.
• This role requires a keen eye for detail, exceptional organizational skills, proficiency in Excel, and the ability to deliver accurate and timely inventory updates.

Role and Responsibilities
Inventory Tracking and Management:

• Maintain an accurate record of POS device movements, including incoming stock, transfers, and outgoing shipments.
• Regularly conduct physical inventory counts to ensure alignment between system records and actual stock levels.
• Collaborate with cross-functional teams to resolve discrepancies and maintain inventory accuracy.

Inventory Optimization:

• Analyze inventory levels to identify surplus or shortage situations, taking proactive measures to optimize stock levels.
• Collaborate with procurement and logistics teams to ensure timely replenishment of stock and mitigate stockouts.
• Implement efficient inventory control practices to minimize carrying costs and maximize resource utilization.

Daily Reporting:

• Generate and deliver daily reports on the status of POS stock positions in spreadsheets, highlighting any notable fluctuations or trends.
• Collaborate with relevant departments to gather necessary data for accurate reporting and insights.
• Provide regular updates to management regarding inventory levels, movement, and potential concerns.

Process Improvement

• Continuously assess inventory management processes and identify opportunities for enhancement.
• Implement best practices to streamline inventory tracking, minimize errors, and increase operational efficiency.
• Collaborate with IT teams to leverage inventory management software effectively.

Requirements

• Possession of a Bachelor's Degree in Business Administration, Engineering, Logistics or a related field.
• Strong analytical skills with a meticulous approach to data tracking and reporting.
• Exceptional organizational abilities to manage inventory across various locations.
• Proficiency in using Excel for data analysis and reporting.
• Effective communication skills for collaboration with cross-functional teams.
• Detail-oriented mindset and a commitment to maintaining accurate records.
• Ability to work independently and prioritize tasks efficiently.
• Previous experience in inventory management or related roles is advantageous.

Benefits

• Private Health Insurance
• Performance Bonus
• Pension Plan
• Training & Development

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Recruiting Process

• A screening call with the Senior Recruiter ~30 minutes
• Interview with the hiring manager - Otávio Nunes (60 minutes)
• A case study might be applied to evaluate technical skills

Job Title: Logistics Analyst

Location: Lagos, Nigeria
Job type: Full time
Department: Logistics and Supply Chain

Description
How it is to be a Logistics Analyst at Payforce by FairMoney:

• Payforce by FairMoney empowers businesses to drive mass adoption of digital and financial services to the underserved populations in their communities. Here in the Logistics team, our mission is to ensure the best and fastest service in the country.
• We are currently seeking a driven and detail-oriented Logistics Analyst to join our team, specializing the aspects of our Point of Sale (POS) operations.
• This role places a premium on candidates with strong analytical skills, exceptional proficiency in Excel, and a proactive mindset for optimizing logistics processes. Proficiency in SQL would be considered a significant advantage.

Role and Responsibilities
Planning and Distribution of POSs:

• Develop strategic plans for the effective allocation and distribution of POS devices to designated locations.
• Collaborate seamlessly with cross-functional teams to gather precise demand forecasts and refine inventory planning.
• Apply analytical insights to devise data-driven allocation methods, ensuring optimal distribution and sustained inventory levels.
• Create comprehensive reports and dashboards to track KPIs and communicate findings to stakeholders.

Sim Card Management:

• Oversee the meticulous management of sim cards used in POS devices, encompassing vigilant inventory tracking and functional oversight.
• Monitor data to execute timely sim card activations and deactivations.
• Maintain effective relationships with sim card suppliers, negotiating terms and fostering collaborative partnerships.
• Design and implement strategies for ensuring maximum conectivity for our customers.

Reverse Logistics:

• Spearhead the design and management of streamlined processes for handling returns, repairs, and replacements of POS devices.
• Collaborate adeptly with internal stakeholders to assess returned products, ascertain defects, and steer repair or replacement efforts.
• Maintain methodical records and ensure steadfast adherence to reverse logistics protocols.

Requirements

• Possession of a Bachelor's Degree in Business Administration, Engineering, Logistics or a related field.
• Strong analytical prowess, with the ability to decipher complex data sets and derive actionable insights.
• Proficiency in Excel, exemplifying the ability to manipulate data and generate meaningful reports.
• Experience with SQL, a significant advantage, empowering data-driven decision-making.
• Meticulous attention to detail and strong problem-solving aptitude.
• Effective communication skills for fostering collaborative interactions with diverse teams.
• Independent work ethic, capable of managing multiple projects concurrently.

Benefits

• Private Health Insurance
• Performance Bonus
• Pension Plan
• Training & Development

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Logistics Coordinator - Backoffice

Location: Lagos
Employment Type: Full Time
Department: Logistics and Supply Chain

Description 

• We are seeking a highly organized and detail-oriented Logistics Coordinator to lead our Backoffice team in managing Point of Sale (POS) logistics operations. The ideal candidate will have a solid understanding of supply chain management, exceptional leadership skills, and proven analytical skills and capability.
• As the Logistics Coordinator - Backoffice, you will be responsible for overseeing various aspects of POS logistics, including procurement, planning and distribution, sim card management, supplier relationships, reverse logistics, and logistics costs optimization.

Role and Responsibilities
Planning and Distribution:

• Formulate comprehensive strategies for the efficient deployment of POS devices to diverse locations while ensuring optimal distribution.
• Collaborate closely with cross-functional teams to ascertain the required quantity of devices, while meticulously tracking inventory levels.
• Maintain vigilant oversight of inventory quantities and adapt distribution plans as necessitated by surpluses or shortages.
• Engage with various teams to identify and implement the most effective methods of ensuring timely deliveries.

Sim Cards Management:

• Exercise meticulous supervision over the sim cards utilized within POS devices, encompassing diligent inventory monitoring, activation management, and necessary deactivation.
• Establish protocols to regulate the utilization of sim cards, mitigating potential issues and ensuring efficient management.
• Ensure that we’re addressing the issues related to network uptime from customers.

Providers Relationship:

• Cultivate robust relationships with external suppliers, fostering strong collaborations.
• Negotiate advantageous terms and favorable agreements with partners to optimize logistical support and performance.
• Proactively address challenges or concerns that arise, working collaboratively to enhance service quality and resolve issues.

Reverse Logistics:

• Develop comprehensive strategies to effectively handle scenarios involving returns, repairs, or replacements of POSs.
• Collaborate closely with relevant teams to assess returned items, determine root causes of defects, and implement corrective measures.
• Maintain meticulous records and adhere to established protocols during the management of returned items.

Logistics Costs Optimization:

• Monitor expenditures associated with logistics operations and identify opportunities for cost reduction while maintaining operational excellence.
• Collaborate with the finance team to develop budgets, establish financial projections, and implement measures to control spending.
• Innovate and propose strategies to enhance the cost-effectiveness of transportation and storage processes.

Requirements for the Role

• Possession of a Bachelor's Degree in Business Administration, Engineering, or a related field.
• Proficiency in utilizing Excel to an exceptional degree for data management and complex problem-solving.
• Adeptness in leadership, with the ability to effectively guide and collaborate with diverse individuals.
• Aptitude for analytical thinking and the capacity to navigate intricate challenges with meticulous attention to detail.
• Familiarity with logistics software and tools is advantageous.
• Demonstrated capability to manage multiple subjects and Objectives and Key Results (OKRs) concurrently.
• Proficiency in negotiation and communication skills, particularly when engaging with suppliers and stakeholders.
• Adept financial acumen and the ability to identify opportunities for cost reduction.
• Demonstrated ability to thrive in a dynamic and fast-paced environment, meeting deadlines and achieving OKRs with consistency.

Benefits

• Private Health Insurance
• Performance Bonus
• Pension Plan
• Training & Development

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should
Click here to apply online

Recruitment Process

• A screening call with the Senior Recruiter ~30 minutes
• Interview with the hiring manager - Otávio Nunes (60 minutes)
• A case study might be applied to evaluate techical skills

Job Title: Regional Sales Manager, South East

Location: Onitsha, Anambra
Employment Type: Full Time
Department: Sales

About the Role

• The Regional Sales Manager will be responsible for driving offline merchant acquiring businesses (Chain Stores, restaurants, Supermarkets, FMCG, Pharmacy, Betting, etc), and developing strategies to increase sales revenue.

Roles and Responsibilities

• S/he will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels), within the Region and developing & deploring strategies to increase sales revenue.
• Developing plans and strategic initiatives for growing the Merchant Acquisition business and achieving the company's sales goals;
• Managing and leading the Merchant acquisition team within the Region, to deliver profitable growth.
• Daily, Weekly and Monthly monitoring of KPI of the Merchant team within the assigned Region, ensuring all targets are met and exceeded consistently.
• Drive the KAMs to ensure they hit all KPIs for the individual teams.
• Hit target quotas for set KPIs for the Region(Transaction value, volume, and revenue).
• Monitoring market trends and providing regular competitor feedback to the Merchant Acquisition Manager.
• Have a good understanding of the business's products or services and be able to advise others about them.
• Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners within the region.

Requirements

• 6 to 8 years of experience in the Merchant business.
• Must have an android phone.
• Proven experience managing a high performance sales team.
• Ability to motivate a team of Sales Managers for performance.
• Extremely flexible, result oriented, hardworking with a strong track record of success.
• Ability to self-motivate and manage self.
• Good communication and interpersonal skills.
• Customer orientation and ability to adapt/respond to different characters.

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should
Click here to apply online

Recruitment Process

• A screening call with the Senior Recruiter - 30 minutes
• Technical interview with the Hiring Manager - 30 minutes

Job Title: Senior Product Manager - Savings

Location: Lagos (Remote)
Employment Type: Full Time
Department: Product

Role Overview

• As a Senior Product Manager for the Savings division, you will be a key driver in shaping the strategy and roadmap for our lending products.
• You will be responsible for developing and executing a product vision that aligns with our company's goals and customer needs.
• This role requires a deep understanding of lending practices, fintech industry trends, and the unique challenges and opportunities present in the African market.

Key Responsibilities
Product Strategy and Vision:

• Develop a clear and compelling product strategy for the lending division that supports Fairmoney's overall business objectives and aligns with the company's mission.
• Identify and prioritise market opportunities, ensuring that our lending products remain competitive and relevant in the rapidly evolving fintech landscape.

Product Roadmap Management:

• Collaborate with cross-functional teams, including Engineering, Growth, Design, Data Science, Risk and Operations, to create a comprehensive and achievable product roadmap.
• Regularly review and refine the roadmap to adapt to market dynamics, customer feedback, and business priorities.
• Have the ability to brutally prioritise based on identified and agreed on goals

Customer Insights and Analysis:

• Conduct thorough market research and customer analysis to gain valuable insights into customer behaviour, pain points, and preferences related to lending products.
• Utilise data-driven insights to make informed product decisions, enhance user experiences, and drive customer satisfaction.

Product Development and Launch:

• Oversee the end-to-end product development process, from concept to launch, ensuring that the lending products meet high standards of quality and compliance.
• Collaborate closely with cross-functional teams to deliver products within agreed timelines and budgets.

Risk Management and Compliance:

• Work closely with Risk and Compliance teams to ensure that lending products adhere to all relevant regulations and industry standards.
• Implement robust risk management strategies to safeguard the interests of our customers and the company.

Performance Tracking and Optimisation:

• Define and monitor key performance metrics to evaluate the success of lending products.
• Continuously optimise product performance and user experience based on data-driven insights and customer feedback.

Team Leadership and Development:

• Lead and mentor other product managers and other relevant team members to foster a culture of innovation and continuous improvement.
• Set clear objectives, provide regular feedback, and support the professional growth of team members.

Requirements

• Bachelor's Degree in Business, Finance, Computer Science, or a related field. A Master's degree is a plus.
• Proven experience as a Product Manager in the saving industry
• In-depth knowledge of lending products and services, including consumer and small business lending, credit scoring models, and risk assessment.
• Demonstrated experience in developing and launching successful fintech products.
• Strong analytical and data-driven decision-making skills.
• Familiarity with the Nigerian and African fintech markets and an understanding of local customer preferences and behaviours is a bonus but not essential
• Excellent leadership and communication skills with the ability to collaborate effectively with cross-functional teams.
• Experience in managing and motivating high-performing product teams.
• Creative problem solver mindset with a data-driven and KPI-oriented approach using such tools as SQL, Python and Excel
• Entrepreneurial mindset and commitment to getting hands dirty at all times.

Benefits

• Private Health Insurance
• Pension Plan
• Training & Development
• Remote Work.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should
Click here to apply online

Job Title: Deputy Head - Wealth Management

Location: Lagos
Employment Type: Full Time
Department: Finance

Job Description

• Your mission will be to promote the company's investment products to high-value corporate and individual clients, as well as to help drive the growth of FairMoney's wealth management business by leading your team to provide clients with superior quality advisory services based on a thorough understanding of their financial needs and ambitions.

Roles and Responsibilities

• Support and manage all areas of the wealth management/liability generation function.
• Create and develop a team of strong wealth managers with the right skill set to grow the organization’s portfolio.
• Develop strategic relationships with Nigeria's HNIs and UHNIs and provide them with wealth management services.
• Assist customers in validating their present investment goals and developing recommendations.
• Oversee the implementation of innovative wealth management products and services.
• Help drive deal origination and market penetration, taking into consideration such factors as industry trends, regulatory environments, client feedback, revenue opportunity, and competitive intelligence.
• Maintain periodic contact with existing clients and act as an intermediary between the clients and the rest of the business for various activities.
• Perform key sales management activities.
• Support in hiring, coaching, and motivating a team of Wealth Managers to achieve and exceed defined sales benchmarks and goals.
• Manage and take responsibility for the P&L of the overall Wealth Management business.
• Update clients regularly on markets, portfolio performance, investment opportunities, and risks.
• Partner with the client, which includes (but is not limited to) updating KYC information, hosting client meetings, monitoring funds/asset transfers, and managing ad-hoc client requests.
• Collaborate with other members of the team to give high-quality client service.
• Keeping track of clients, revenues, and account performance on a regular basis.
• Collaborate with other teams to achieve all compliance, regulatory, risk management, operational, and due diligence needs, as well as internal policy compliance.

Requirements

• Experience with leading and creating a high-performing wealth management team.
• 8+ years of relevant work experience in a financial organization and wealth management.
• Strong command over Google Sheets, MS Excel, and PPT.

Other core competencies required:

• Decision Making.
• Problem Solving.
• Analytical Thinking.
• Verbal and Written Communication skills.
• Attentiveness to Detail.
• Time Management.
• Networking skills.
• Teamwork.
• Leadership ability.

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Work From Home
• Training & Development.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Recruitment Process

• A screening interview with one of the members of the Talent Acquisition team for 30 minutes.
• Technical interview with the Hiring Manager for 45 - 60 minutes.

Job Title: Logistics Coordinator - Support

Location: Lagos
Employment Type: Full Time
Department: Logistics and Supply Chain

Description 

• We are currently seeking a skilled and detail-oriented Logistics Coordinator - Support to lead our support team responsible for managing Point of Sale (POS) and Cards operations. The ideal candidate will possess a strong analytical mindset, a comprehensive understanding of operational processes, and a knack for automation.
• As the Logistics Coordinator - Support, you will play a crucial role in overseeing the support team's activities, ensuring the smooth execution of POS and Cards operations and driving process optimization so we can scale our business.

Role and Responsibilities
Team Leadership and Management:

• Lead and guide the support team to achieve operational excellence, fostering a collaborative and motivated work environment.
• Provide clear direction, set performance objectives, and offer ongoing coaching and development to team members.
• Ensure effective communication within the team and with other departments, promoting a cohesive and efficient workflow.

Process Oversight and Enhancement:

• Gain a deep understanding of the POS and Cards operations processes, identifying areas for improvement and optimization.
• Collaborate with cross-functional teams to develop and implement streamlined processes that enhance efficiency and accuracy.
• Continuously monitor process performance and initiate adjustments to ensure seamless operations.

Analytical Thinking and Automation:

• Utilize strong analytical skills to assess data, identify trends, and generate actionable insights for process enhancements.
• Evaluate opportunities for automation within the POS and Cards operations, implementing solutions to increase efficiency and reduce manual tasks.
• Collaborate with IT and automation experts to implement and maintain automated workflows.

Problem Solving and Issue Resolution:

• Manage and resolve complex issues that arise during POS and Cards operations, collaborating with relevant teams to find practical solutions.
• Analyze root causes of issues and implement preventive measures to mitigate future occurrences.
• Provide guidance and support to team members in resolving operational challenges.

Reporting and Communication:

• Develop and maintain comprehensive reports and dashboards to monitor key performance indicators (KPIs) and operational metrics.
• Communicate performance updates and insights to senior management and cross-functional teams.
• Coordinate with internal stakeholders to ensure alignment on operational goals and initiatives.

Requirements for the Role

• Possession of a Bachelor's Degree in Business Administration, Engineering, or a related field.
• Proven leadership skills, with experience in leading and developing teams.
• Strong analytical thinking and problem-solving abilities, with a keen eye for process improvement.
• Proficiency in process automation concepts and tools, with the ability to drive automation initiatives.
• Excellent communication skills, both written and verbal, for effective collaboration with diverse teams.
• Prior experience in support operations or customer service roles is advantageous.
• Proficiency in using data analysis tools and software.
• A detail-oriented mindset with the ability to manage complex workflows.
• Adaptability in a fast-paced environment and a drive to meet deadlines.

Benefits

• Private Health Insurance
• Performance Bonus
• Pension Plan
• Training & Development

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should
Click here to apply online

Recruitment Process

• A screening call with the Senior Recruiter ~30 minutes
• Interview with the hiring manager - Otávio Nunes (60 minutes)
• A case study might be applied to evaluate techical skills