Location: Nigeria
Functional Area: People and Culture
Reports to: Executive Director, People and Culture (P&C)
Duration: Permanent

Role Purpose

• Provide leadership in the development and deployment of staff care strategy & related policies, standards and practices to PII staff globally in the areas of Peer Support, Staff Wellness Education (SWE), Critical Incident Stress Management (CISM) and cumulative stress management.
• The goal is the sustained well-being of staff within PII workplaces, leading to high engagement, effective working, and positive relationships. We recognise the need to be intentional in promoting staff well-being in all aspects: physical and mental.

Key Accountabilities or Main Responsibilities

• Develop and Embed the 3R strategy Resilience, Response and Recovery of the organisation in staff care.
• Response: Build PII staff care capacity. Identify potential people to be developed as peer supporters at Country office level, Regional level and Global hub to deliver staff care services and build a framework of escalation either internally or externally so that Staff care / peer support can be delivered in a more timely and effective manner.
• Recovery: Monitoring cases happening globally, Assuring that cases don’t stay open. Maintain confidentiality, Maintain a written record of staff care decisions, outcomes, and accomplishment to ensure monitoring and follow up for individual well being and Focus on trends, issues, to ensure monitoring org duty of care.
• Resilience: Establishing a minimum standard in peer support. Develop and embed sustainable and scalable staff care strategies and frameworks at a global level as part of PII People & Culture Strategic Plan FY 22-27 including communications and outreach so that PII staff, across the Partnership, are better able to maintain or recover their psychosocial wellbeing.
• Peer Support: Directly handle any escalated cases, Provides advice / consultation to PII senior leaders on issues related to staff care so that Leaders are better able to make decisions that promote the wellbeing of their staff. Maintain confidentiality
• Knowledge management: Develops, gathers and distributes staff care reading and training materials. Actively promote education and Awareness among people MANAGERS about critical incident stress management of employees to wellbeing & critical incident stress management knowledge and practices of staff enhances their wellbeing. Stay updated on current SWE and CISM research & practices.
• Partnership: Coordinate staff care activities with the broader PII People & Culture, Security, DP&A and RH areas so that A more comprehensive, integrated, systematic, and multi-component service can be delivered to PII staff.
• Networking: Maintain a good network of people and practitioners and Coordinate staff care services with other international agencies & professional organizations. Well aligned to sector specialists, Agencies and institutes like Headington institute, International critical incident stress foundation. ICISF.

Qualifications, Experience & Competencies
Business:

• A background in HR or Psychology is preferred. Industrial psychologist, Employee Relations or clinical experience will be an added advantage. Preference given to persons who have proven experience in delivering emergency psychosocial services that take culture, language, context, local resources & traditions into consideration.
• Experience demonstrating strong influencing, collaboration and decision-making skills across various stakeholder teams to ensure alignment and drive progress towards common business objectives.
• Understanding of our sector, understanding of welfare, wellbeing of staff is important
• Strong people skills, including high levels of diplomacy and negotiation skills
• Strong facilitation skill - online facilitation & F2F facilitation skills is a must
• Outstanding spoken and written communication skills
• Ability to work under pressure and as required on different timelines
• Ability to work flexibly depending on the need.

Technical:

• Graduate Degree / post Bachelor's Diploma in a Mental Health profession (i.e. Social Work, Counselling, Pastoral Counselling, Psychologist, Psychiatric Nursing; or a related health, social or education science)
• Additional preference given to persons who have formal training or working knowledge in wellness / resiliency education and CISM. Experience in counselling is essential. Accredited peer supporter, Certifications – critical incident stress management, cumulative stress management
• Experience in disaster risk management would be a big advantage
• Digitally confident and able - comfortable working with online collaboration platforms
• Project management skills and organisational skills with attention to detail would a good additional competence, but not necessarily core competence.

Behaviours:

• Natural relationship builder with an open, accountable and engaging style
• Ability to work with others to solve a problem.
• Have a coaching mindset, and an open mindset, Strive for lasting & sustainable impact
• Ability to stay calm in stressful situations
• Intentionally Inclusive and empowering
• High self-awareness and showing high level of resilience. Able to take care of their own wellbeing and able to seek out support when necessary. Understand the danger of compassion fatigue and burn-out.

Dimensions of the Role:

• This role does not have any direct budget responsibility, although indirectly the role impacts the effectiveness and efficiency of our investments.

External / Internal Interactions
Internal:

• Other members of P&C, Security function
• Be open to work with employees across all levels

External:

• Consultants that may be brought in for support

Level of Contact with Children:

• Low contact: No contact or very low frequency of interaction

Application Closing Date
20th February, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Nigeria
Functional Area: People And Culture
Reports To: Strategic Business Partner - Lead
Duration: Permanent
Anticipated Grade: GH5

The Opportunity

• At Plan International, we are proud to have built a strong global function, with a successfully modernised and well respected People and Culture team. We continue to seek to improve our ways of working andare now seeking an OD professional to join us who will provide insights and develop frameworks to support effective organisational development programmesfor approximately 10,000 global staff.
• We recognise the need to continuously review and improve our organisational operation and the people and culture team is focussed on supporting our global client groups to deliver on our goal of excellence in organisational design and development.
• In this role as Organisational Design and Development Specialist , we are looking for an experienced and qualified OD professional, who will work closely with the Strategic Business Partnering team to build exceptional organisational development programmes. We need an individual to join us with a proven background in developing and embedding strategic workforce planning, organisational design, organisational capabilities and competencies, talent management and employee engagement processes.
• You will be a highly credible and consultative partner to senior managers with the confidence and interpersonal skills to negotiate, challenge and influence at all levels within the organisation.
• As well as bringing technical expertise in organisational development, you will be keen to develop a strong organisational understanding of our purpose and what are our priorities, values and culture.
• Working globally, a fundamental understanding and ideally experience of working in strategic and operational aspects of large, geographically dispersed, complex organisation would be helpful in this role.

Role Purpose

• Working with the Strategic Business Partnering team within the People and Culture Department of Plan International Inc (PII), the OD&D specialist will understand, develop, implement, and coordinate global practice and processes towards strategic workforce planning, organisational design, organisational capabilities and competencies, and employee engagement.
• The role will gather and analyse data and insights and develop and implement framework for PII with approximately 10,000 global staff, and support effective organisational development programmes.

Dimensions of the Role

• This role does not have any direct budget responsibility, although indirectly the role impacts the effectiveness and efficiency of our investments.
• Working with P&C Strategic Business Partners to support the Executive Directors of the Leadership Team, Global Hub’s Departments and Global Policies / Process Owners.
• Partnership with functional and operational leaders of the global functions and processes, across Global Hub and Regional Hubs and National Organisations, where necessary

Key Accountabilities and Main Responsibilities
Develop and implement a methodology to aid strategic workforce planning and management in achieving PII’s 3-5-year strategic agenda through Country Offices (COs) and the Global Hub’s functional and technical portfolios (30%). The management of framework will involve:

• Development and implementation of a core suite of tools and guidelines to in meeting our current and future workforce needs from a quantity and quality perspective.
• Assessment and identification gaps where there may lack resources with the relevant experience and expertise.
• Development of strategic workforce plans based on existing and forecasted talent and capability gaps.
• Monitoring and setting accountability metrics to drive and maintain execution of workforce plans.
• Work with relevant organisational, technical and functional areas, as agreed, to develop and embed competency framework which identifies, builds, and sustains key organisational competence required (25%).
• Coordinate global employee engagement practice annually and support the strategic business partners in driving action planning and implementation in partnership with the Executive Directors and the Leadership team (15%).
• Utilise the core competency frameworks, people data and insights, PII’s strategic organisational design priorities to support the on-going evolution of PII operating model/s to achieve our Purpose and Strategy FY 22-27 (25%). For example:
• Organisational design principles and core suite of tools and processes to drive effectiveness through roles and structures, spans of control, matrix management in relevant technical and functional units.
• Regular audits of the organizational structure and recommendations to improve key people processes and practices in talent identification, acquisition, assessment.
• Support the Strategic Business Partners on organisational design and restructuring efforts, as required, and agreed.
• Work with Global Hub P&C teams to develop capability on OD efforts to support P&C and business strategy (5%).

Qualifications and Experience

• Significant professional expertise and in depth knowledge acquired through professional qualifications, inherent understanding and substantial relevant experience in developing and embedding strategic workforce planning, organisational design, organisational capabilities and competencies, talent management and employee engagement processes.
• Fundamental understanding and experience of working in strategic and operational aspects of large, geographically dispersed, complex organisation and ability to plan and prioritise work within the context.
• Experience demonstrating strong influencing, collaboration and decision-making skills across various stakeholder teams to ensure alignment and drive progress toward a common business objectives.
• High level of attention to detail with an accurate, thorough and reliable approach, ability to plan and prioritise varied workload within tight deadlines but stay flexible. Must be able to demonstrate ability to meet strict deadlines & maintain high standards of work.
• Understanding of change and design methodologies (desirable).

Competencies: Leadership and Business and Management:
Business and Management:

• Organisational understanding - Purpose, priorities, values and approaches.
• Strong people skills, including high levels of diplomacy and negotiation, and the ability to influence others and move toward a common vision or goal.
• Outstanding spoken and written communication skills, including representing information visually.
• Building strong stakeholder relationships and engaging tactfully across cultures
• Able to do research and work independently.
• Ability to work under pressure and to tight timescales.
• Time and task management, with professional and organised approach to delivery.

Some Key Deliverables:

• Develop and implement a methodology to aid strategic workforce planning and management in achieving our strategic agenda on organisational design.
• Lead on the development of strategic workforce plans based on existing and forecasted talent and capability gaps.
• Development and implementation of a core suite of tools and guidelines to meet our current and future workforce needs from a quantity and quality perspective.
• Monitoring and setting accountability metrics to drive and maintain execution of workforce plans.
• Work with relevant organisational, technical and functional areas to develop and embed competency framework which builds and sustains key organisational competence.
• Coordinate global employee engagement practice annually and support the strategic business partners in driving action planning and implementation in partnership with the Executive Directors and the Leadership team.

Level of Contact With Children:

• Low contact: No contact or very low frequency of interaction.

Application Closing Date
20th February, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Location: Maiduguri, Borno

Role Purpose

• To be responsible for working with programme staffs and beneficiaries to develop structure and methods for managing the complaints and feedback in the field as well as maintaining the integrity of information received.
• This role will also involve management of Plan International CRM database by ensuring proper documentation and aggregation of CRM data including complaints received, investigated and responded to as well as providing detailed summaries of complaints and feedbacks to the programme teams during monthly and quarterly meetings/reports.

Dimensions of the Role

• Communicates widely within Plan International Nigeria across Plan International and with implementing partners.
• The post holder, with support from the M&E coordinator will ensure the collection of quality complaint and feedback across the response.
• The post holder will interface and support programme team members, support programme coordination and policy engagement. The role requires strong facilitation and organizational skills along with the ability to analyze and communicate complex CRM system.
• Follow up on complaints received with concerned project team.
• Participate in the set up and implementation of accountability system for the response.
• Take lead in awareness about complaints and feedback to communities of intervention.
• Ensure that development of Information, Education and Communication materials on complaints and feedback are context specific, age appropriate and gender transformative.
• Take lead in regular collection of complaints and feedback, categorization and recording.

Accountabilities
Project Management:

• Provide guidance and technical support on complaints and feedback management to the humanitarian response, at all phases of projects cycle.
• Develop activity implementation plan for complaints and feedback and other M/E related activities with support from M/E Coordinator.
• Lead/organize regular monitoring visits and if required project action plans revisions and modifications.
• Ensure compliance with Core Humanitarian Standards on Quality and Accountability.
• Working with M&E Coordinator, ensure adequate data capturing of project participants.

Technical Expertise, Skills and Knowledge

• Bachelor's Degree in Management, Social Research, and Development Studies or a related field or comparable addition to experience.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Minimum of 2 years proven experience in accountability especially feedback mechanisms concepts and international humanitarian quality standards.
• Previous experience of working with NGOs.
• Experience in implementation of accountability and complaints reporting mechanisms in Nigeria.
• Experience in developing and/or managing complaints reporting mechanisms for food and cash transfer programs.
• Understand key concepts and commitments regarding accountability to affected populations (AAP), including Strong understanding of HAP, Do No Harm and other relevant global standards.
• Ethical, focused on treating complainants/ community fairly and culturally sensitive.
• Innovative and solutions-oriented.
• Building collaborative relationships with beneficiaries and the community.
• Proven interest & commitment to humanitarian and development principles and demonstrable understanding of conflict/post conflict development contexts.
• Sound analytical, conceptual and strategic thinking skills.
• Excellent communication skills and experience in report writing.
• Proficiency in English, Hausa and Kanuri languages both spoken and written.
• Understanding of monitoring processes, learning, adaptation and evaluation
• Qualified female candidates are strongly encouraged to apply.

Application Closing Date
13th February, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Plan International Nigeria is an equal opportunity employer and does not discriminate on the basis of race, religion, gender or disabilities.
• Plan International Nigeria is fully committed to child protection to prevent children from all forms of abuse.
• Women are strongly encouraged to apply. Only shortlisted candidates will be contacted.

Location: Flexible where Plan International has a legal entity and the applicant has the pre-existing right to work and live.
Type of Role: Two year fixed term contract

The Opportunity

• Programme Y.O.D.A is an organisational change programme through which we will change our Enterprise Resource Planning (ERP) solution, revise our processes and working practices in relation to Finance, Grants, Programmes and Projects and Supply Chain Management, and develop a new Project Management and Monitoring, Evaluation, Research and Learning (PMERL) solution.
• Our new ERP solution will strengthen our business processes, leading to a more data driven and transparent organisation, which in turn, makes us more efficient and sustainable. Our PMERL solution will enable us to use data-driven insights to design, deliver and evaluate gender-transformative programmes and influencing, so we can reach 100 million girls. Together, they will help us understand the cost and impact of our projects, so we can make more informed decisions as we deliver our global strategy.
• The purpose of this post working under the direction of the Programme Y.O.D.A Change Partner is to project manage the design, delivery, evaluation and improvement of all aspects of Programme Y.O.D.A change workstream, including benefits realisation, change readiness, training, communications and engagement and continuous learning.
• The successful candidate must be a process oriented, customer focused, multi-tasking individual with a proven track record in delivering effective project management in support of organisational transformation and change. In addition, the successful candidate will combine creativity and a solution orientated mindset with highly effective negotiation and relationship building skills.

Dimensions of the Role

• You will be responsible to the Change Partner working across the programme, providing excellent project management of all aspects of the change workstream to strengthen and complement the overall delivery of the transformation journey.
• The change workstream entails significant engagement with stakeholders from Country Offices, Regional Offices, Global Hub and National Organisations as part of change readiness, systematic communications and engagement, as well as a comprehensive training programme to reach staff from across Plan International and led by the Learning and Development Manager.
• The project manager will work alongside the programme’s change workstream team and the programme’s PMO. You will therefore work closely with the Y.O.D.A Change Partner, Communications and Engagement Manager, Learning and Development Manager and Change Coordinator as well as the Strategic Programme Manager, Deputy Programme Manager and the ERP and PMERL Project Managers and those within the PMO.

Accountabilities

• The Y.O.D.A Project Manager for the change workstream is responsible for project management of all aspects of the change workstream to strengthen and complement the overall delivery of the transformation journey.

Create, Maintain and Execute Project Plans for Change Workstream:

• Create, maintain and execute project plans for all aspects of the change workstream throughout the different phases of the programme
• Work with the Change Partner to resolve issues and revise the project plans as appropriate and in collaboration with the programme project management
• Plan for and request both the internal and external resources required to complete deliverables for each aspect of the workstream and account for the use of allocated resources
• Manage day-to-day operational aspects of the workstream
• Manage project risks
• Utilise the Project Management policies, practices and guidelines to:
• Develop & maintain workstream project plans
• Deliver against milestones
• Deliver against cost parameters
• Deliver against project performance measures
• Co-ordinate and produce project documentation and store in relevant repositories.

Project Manage Training Design, Delivery, Implementation and Evaluation:

• Work with the Y.O.D.A Learning and Development Manager to provide detailed project management of activities related to the Y.O.D.A and functional strengthening training as part of the change workstream
• Work with programme management and functional teams to manage prioritisation and allocation of resources that align training plan with the overall programme plan.
• Project manage training delivery and related scheduling in alignment with the overall deployment plan.

Project Manage Communications and Engagement:

• Work with the Y.O.D.A Communications and Engagement Manager to provide detailed project management of communications and engagement activities as part of the change workstream.

General Project Management For Programme Y.O.D.A:

• Be available to project manage other activities as required

Safeguarding:

• Ensure that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility.
• This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures

Key Relationships:

• High level of contact with the Y.O.D.A Change Partner, Communications and Engagement Manager, Learning and Development Manager, L&D Advisor and L&D Administrator and Change Coordinator
• High level contact with IT Programme Manager and Deputy Programme Manager to review scope, timelines, resources, risks, issues and associated impacts
• High level of contact with business colleagues across Finance, Grants, Programme, Supply Chain Management, Monitoring, Evaluation, Research and Learning (MERL) during programme lifecycle to ensure effective project management of workstream tasks.

Technical Expertise, Skills and Knowledge
Essential:

• Experience of managing significant, complex, multi-stakeholder projects in a context similar to Plan International
• Knowledge and / or experience of coordinating with multiple stakeholders, with different perspectives
• Project Management skills using a variety of formal methodologies such as Prince2
• Skilled in use of computer-based Project Management tools such as MS Project and Visio.
• An established track record of successfully project managing a project related to at least one of the areas under the change workstream (Change Management, Training, Communications and Engagement and Continuous Learning)
• Able to build and maintain strong working internal and external relationships
• Educated to degree BSc/BA level or equivalent or holding relevant experience.
• Good organisational and co-ordination skills being able to successfully manage time, plans, projects and other related tasks with effective prioritisation to execute tasks with limited resources
• Strong analytical, planning, organisational and problem-solving capability
• Effectively communicates relevant project information to manager, wider operations team and diverse user base across the organisation and at all levels
• Excellent collaboration, influencing and negotiation skills, able to build cooperation and negotiate compromises and priorities
• Highly positive, proactive, and results-focused
• Effective decision making in relation to systems and/or processes especially within a changing environment
• High standards of accuracy
• Ability to resolve and/or escalate issues in a timely fashion.

Desirable:

• PRINCE2, PMP, APM certified or equivalent
• Promote innovation and learning
• Experience of working in a Not for Profit and Third Sector organisation
• Proficiency in French and Spanish.

Salary

• Circa We will be happy to disclose the salary and applicable benefits to applicants as part of this process, however, please kindly note that this will vary according to the location of the appointed candidate and therefore it is not possible to include full details here. As an indication if this role was based in the Global Hub office in the UK the salary would be circa £45000 per annum.

Application Closing Date
20th February, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Role Purpose

• The purpose of this role is to provide human resource support for the Yobe field office in line with policies of Plan International Nigeria, donor requirements and Nigerian laws.
• The post holder will be supervised by the HR Manager, Humanitarian and matrix managed by the Field Manager and expected to work very closely with other members of the project team.

Dimensions of the Role

• Communicates within Plan International Nigeria and externally with vendors, service providers, consultants etc. The post holder will ensure effective administration of all Human resource process, policy and procedure with support from the Line manager where necessary.

Accountabilities

• Ensure that all steps of the recruitment process are followed accordingly: Development and approval of Job description, posting and circulation of advertisement, review of applications and coordination of interviews with the requesting manager.
• Update and maintain a recruitment tracking database and submit to line manager for the project on a monthly basis
• Ensure that all information related to payroll is received and filed in a timely manner and that supporting documentation is filed
• Ensure that signed time sheets and pay slips are received, tracked and filed correctly for all staff
• Act as the primary contact person with the insurance providers, communicating the start and end of insurance coverage promptly and ensuring the necessary administrative follow up is done
• Lead on all new staff onboarding/induction process, as well as regular refreshers and policy awareness sessions
• Facilitate staff trainings on Human Resource policy and procedure, as assigned
• Track the performance appraisal due dates for all staff and follow up with managers and to ensure they are reviewed in a timely manner
• Extract and track relevant training information from performance appraisals and submit to the Human Resource Coordinator to be followed in the country Training Plan
• Participate in the research and identification of training opportunities for staff in the response
• Working closely with the HR Manager, provide support and capacity building to the partner organizations working with Plan International in their location.

Provide overall support to the Human Resource Department:

• Ensure the application of the Human Resource policy and provide advice and support to staff and managers
• Participate in elaborating projects related to national Human Resource functioning
• Draft and circulate Human Resource department communications as necessary
• In collaboration with line manager, develop and maintain a tracking system for response statistics.

Additional Responsibilities:

• This job description is not intended to be all inclusive and the employee will also perform other related tasks as required and responsible for reporting and communication of progress and achievement of the specific assigned task
• Maintenance of high technical standards.
• Conduct all duties in a professional manner following Plan International Nigeria staff regulations, values and codes of conduct.

Human Resource Development:

• Ability to train and mentor staff, partners and communities.
• Communicates effectively and enthusiastically as appropriate to audience.
• Behaves consistently in their approach to work and decision-making.
• Having excellent team spirit.

Learning and Kowledge Management:

• Good analytical and synthesis skills.
• Ability to study and quickly understand new operating environment and organizational systems.
• Good communication skills (written and oral).
• Good listening and interviewing skills.
• Independence and objectivity, you should be able to work with minimum supervision
• Organized, methodical and meticulous
• Promotes innovation, learning and transparency.

Dealing with Problems:

• Ensures adherence to the Country Human Resource manual and codes of conduct as per requirement of the organizational policies and procedures to support sound staff management.
• Offers support through coaching and training of staff to ensure improvement in performance.
• Be creative in building and working effectively within a diverse working environment.
• Making effective recommendations to management on how to improve the Human Resource department which supporting other functions.
• Influencing management to implement recommendations made from assurance review
• Ability to manage competing priorities and expectations from internal and external stakeholders and remain calm and resilient in the face of pressure.
• Ensure total compliance with Human Resource best practices.
• Participate in meetings with different departments in order to ascertain needs and areas in which support is required.
• Work in a team in order to achieve the aims and objectives of the organization
• Use Plan procedures to settle conflicts among colleagues.
• Ensures that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Plan International Nigeria is an equal opportunity employer and does not discriminate on the basis of race, religion, gender or disabilities.
• Plan International Nigeria is fully committed to child protection to prevent children from all forms of abuse.
• Women are strongly encouraged to apply.
• Only shortlisted candidates will be contacted

Type of Role: Permanent unless a fixed term contract is dictated by the employing entity terms and conditions
Reports to: Head of Digital and Innovation
Functional Area: Strategy & Collaboration
Grade: 4
Travel required: 25%

The Opportunity

• As a leader in the global movement for girls’ rights, our ambition is to take collective action so that 100 million girls learn, lead, decide and thrive.
• These ambitions require that we work in new ways and unleash our full creative potential. It is the role of the Digital & Innovation Team to nurture creativity and support teams to develop new impactful offerings in the areas of programming, influencing, fundraising and operations.
• The team is deployable to where it is most needed and provides hands-on support from the early stages of identifying a challenge statement through to the realisation of scalable impact for girls.
• The Innovation Team is also responsible for creating an enabling environment for innovation to flourish, including a network of innovators, skills building in human-centred design methodologies and an ecosystem or relevant partners.
• The Digital Programming Lead will support the design and development of global programming models across Plan International’s Area of Global Distinctiveness (AoGDs).
• The position will ensure that technology is integrated across Plan International’s programming in a way that increases its overall efficiency and effectiveness while ensuring sustainability and delivering deep and lasting impact.
• The postholder will also ensure that ICT4D is effectively included in business development processes to maximise proposal success.
• They will champion ICT4D internally through active leadership support to an internal community of practice and will represent Plan International externally at industry conferences, communities of practice, and donor convenings.

About You

• You bring demonstrable experience of leading ICT4D strategies or large ICT4D projects with proven success in winning large donor proposals in the role of ICT4D technical lead.
• You will have experience of working in at least two or more of Plan International’s programme areas - education, adolescent sexual reproductive health and rights, early childhood development, youth economic empowerment, child protection or other related fields ideally in a multi country, regional or global context.
• An understanding of human-centered design and practical experience of utilising the techniques in a business context, preferably for social impact and of training both ICT4D and general program staff on ICT4D concepts and how to analyze and identify development challenges that can be solved by ICT4D solutions is essential.

Role Purpose

• Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.
• We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And its girls who are most affected.
• Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.
• We support children’s rights from birth until they reach adulthood. And we enable children to prepare for and respond to crises and adversity.
• We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge. We have been building powerful partnerships for children for over 75 years and are now active in more than 70 countries.
• As a leader in the global movement for girls’ rights, our ambition is to take collective action so that 100 million girls learn, lead, decide and thrive. These ambitions require that we work in new ways and unleash our full creative potential. It is the role of the Digital & Innovation Team to nurture creativity and support teams to develop new impactful offerings in the areas of programming, influencing, fundraising and operations.
• The team is deployable to where it is most needed and provides hands-on support from the early stages of identifying a challenge statement through to the realisation of scalable impact for girls.
• The Innovation Team is also responsible for creating an enabling environment for innovation to flourish, including a network of innovators, skills building in human-centred design methodologies and an ecosystem or relevant partners.

Dimensions of the Role

• The Digital Programming Lead will support the design and development of global programming models across Plan International’s Area of Global Distinctiveness (AoGDs).
• The position will ensure that technology is integrated across Plan International’s programming in a way that increases its overall efficiency and effectiveness while ensuring sustainability and delivering deep and lasting impact.
• The postholder will also ensure that ICT4D is effectively included in business development processes to maximize proposal success.
• The position will champion ICT4D internally through active leadership support to an internal community of practice and will represent Plan International externally at industry conferences, communities of practice, and donor convenings.

Accountabilities:

• Provides technical support to the Gender Transformative Programmes and Policy Unit and the Areas of Global Distinctiveness (AoGD) networks to integrate appropriate technologies in their global programme models in a way that increases the efficiency, effectiveness, sustainability and impact.
• Champion Plan International’s organizational commitment to using the Digital Principles for Development throughout its programming.
• Collaborates closely with regional, country, project and National Organizations to identify annual ICT4D priorities and flesh out shared work plans.
• Provide direct ICT4D technical oversight to the implementation of high priority projects with which ICT4D plays a prominent role. Also provide technical advise on the use of ICT4D during the implementation of other low-priority projects.
• Reviews and consolidates Plan International’s experience with and use of ICT4D globally. Identifies the common challenges that are best addressed through the use of ICT4D and identify appropriate technology solutions that will most efficiently and effectively meet organizational needs.
• Champion the use and leads organization-wide training and support for these technology solutions and serves as an informed advisor with a strong understanding of the state of the industry and major solution and services providers.
• Supports external consultants hired to support design and implementation of ICT4D programme initiatives.
• Serves as the technical lead on ICT4D for high priority competitive bids. Ensures that selected ICT4D solutions are appropriate, maximize the efficiency and effectiveness of program implementation, and are appropriately employed by Plan International’s partners and stakeholders after projects close.
• Provides technical advising on the inclusion of ICT4D in lower priority proposals and supports the development of technical partnerships with potential ICT4D partners on competitive bids.
• Keeps apprised of donor trends and digital strategies and ensures that all proposals align with donor strategies and meet donor requirements.
• In conjunction with the Communication and Knowledge Management Specialist, create and manage an internal ICT4D community of practice and represent Plan International in external communities of practices and networks.
• Support the Digital Policy and Advocacy Officer in the development of Plan International’s Digital Policy Position.
• Support the Digital Scaling and Adoption Lead in identifying technologies and products to scale
• Support the Head of Digital and Innovation in cultivating and managing partnerships with industry associations, ICT4D service providers, and solution providers.
• Identifies current trends and future directions in ICT4D through regular review of industry blogs, journals, and other publications.
• Writes and publishes articles, blog posts, and other communication pieces that articulate Plan International’s opinions, stances, and strategy for using ICT4D to scale impact. Presents on these topics at major ICT4D conferences, communities of practice, donor meetings, and other fora.
• Ensures that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility.
• This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

Key Relationships

• Gender Transformative Programme and Policy Unit
• Digital & Innovation Team
• Regional Digital Leads/Focal Points
• Areas of Global Distinctiveness Networks
• Country Office and National Organisation Programme and Business Development Teams

Technical Expertise, Skills and Knowledge
Essential:

• Demonstrable experience of leading ICT4D strategies, and/or large ICT4D projects or organizational activities or initiatives
• Demonstrated success in winning large donor proposals acting as the ICT4D technical lead
• Experience collaborating closely with monitoring, evaluation, and learning approaches such as digital data collection, integration, storage, analysis, and visualization experience.
• Experience training both ICT4D and general program staff on ICT4D concepts and how to analyze and identify development challenges that can be solved by ICT4D solutions.
• Experience of working in at least two or more of Plan International’s programme areas - education, adolescent sexual reproductive health and rights, early childhood development, youth economic empowerment, child protection and other related fields.
• Experience of creating and implementing communication plans for internal and external audiences
• Experience of developing effective knowledge management systems and processes
• Strong communication skills to articulate innovation approaches and concepts internally and externally
• Understanding of human-centered design and practical experience of utilising the techniques in a business context, preferably for social impact
• Technology-aware and curious about technology trends, without necessarily having deep technological expertise

Desirable:

• Educated to at least Degree level in a subject relevant for ICT4D
• Experience of working in virtual teams
• Experience of working within a matrix management system
• Experience working in fragile and low-resource contexts
• Strong and demonstrated ability to influence and persuade others without having direct oversight of their work.
• Outstanding interpersonal and intercultural skills;
• Very strong time management and organizational skills;
• MERL for ICT4D expertise and leadership
• Experience with managing a large community of practice, preferably in ICT4D or a related discipline
• Knowledge of and relationships with ICT4D practitioners across private sector, academia and preferably the development sector
• Teaching or coaching skills
• Proficient in Spanish and/or French.

Application Closing Date
17th February, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Location: Maiduguri, Borno

Role Purpose

• The purpose of this role is to ensure financial accountability for all Humanitarian projects grant according to Plan International and donor requirements. Timely prepares and reviews all the financial report and ensures they have been accurately completed. Supervises the accounting functions handled by the Field Offices.

Dimensions of the Role

• Communicates within Plan International Nigeria and with partners and related government institutions. The post holder will contribute towards financial management of all Humanitarian programmes, interfacing with both operations and programme team members. The post holder will also contribute towards the organisational development of Plan International Nigeria’s implementing partners.
• Direct supervision of Humanitarian Projects Finance Coordinators.
• Management of all Humanitarian projects budget at the Country Office and Project implementing areas.
• Ensure the respect of the financial procedures and standards of the organization.
• Ensure that Country Finance Manager and Humanitarian project teams are provided with timely data and analysis to support effective financial management, reporting, effective decision-making and the optimal use of resources.
• Contribute and/or follow-up with the timely set-up in SAP of Humanitarian projects.
• Ensure Humanitarian projects Key Performance Indicators are on track.
• Support the preparation of budgets for grant proposals.
• Communicate instructions and milestones for business planning, budgeting and cash forecast, reporting etc. to all Humanitarian finance staff.

Accountabilities
Key End Results and typical Responsibilities:

Support Budget preparation and Budgetary Control of all Humanitarian projects for effective implementation of financial plans. To do this, the role will:

• Review and consolidate the annual plans and budgets of all Humanitarian projects as part of the preparation of the Country’s annual budget.
• Monitor all Humanitarian projects budgets to ensure spend as per plan to avoid over/under spending.
• Reviews monthly project IGF (Indicative Grants Funding) reports prepared by Humanitarian Projects Finance /Coordinators.
• Review quarterly Project KP06 budget prepared by Humanitarian Project Finance /Coordinators.
• Prepare a master budget and keep it updated throughout the year.

Prepare Financial and other Reports to aid the preparation of the overall country’s financial report for dissemination and decision-making. To do this, the role will:

• Assist in the preparation of country’s financial management reports (Monthly, quarterly and yearly).
• Ensure that the periodic financial report to donors is accurate, with the appropriate template and timely share with the CO.
• Support the preparation of monthly budget vs Actual spending report for all Humanitarian projects in time.
• Review monthly Target bank balance (TBB) report for all Humanitarian projects dedicated bank accounts.
• Review monthly Partners unliquidated advances report for all Humanitarian projects.
• Review monthly-unliquidated advances report for all Humanitarian staff.
• Assist the CFM in the preparation of the Q1, Q2 (half year-end), Q3 and Q4 year-ends financial schedules.
• Make quarterly support visit to Humanitarian project offices/field visits and submit report.
• Carry out identified capacity building trainings for Humanitarian staff and partners.
• Ensure prepaid expenses, prepaid rent, accruals etc. are submitted timely to CO.

Support Project offices Treasury Management and Cash Forecasting to ensure the availability of funds for project operations. To do this, the role will:

• Reviews project offices monthly Cash forecast and forward for consolidation.
• Ensure prompt transfer of funds from CO to project offices bank account.
• Reviews monthly bank reconciliation statement and receipt reconciliation reports for all Humanitarian projects accounts.

Manage the operations of the SAP system for all Humanitarian project to meet Plan’s spending and financial reporting requirements. To do this, the role will:

• Ensure regular follow up with relevant departments responsible for sections of FAD set-up in SAP.
• Taking responsibility for the Finance set-up in SAP as well as supporting project closure.
• Undertake accuracy checks to ensure all transactions entered in SAP are correct.
• Regularly review NRGRANT status to ensure grant related expenditures are charged on applicable grants WBS.
• Ensure correct use of WBS (work breakdown structure) for all requisitions and journals.
• Carryout regular review of the GR/IR Account to ensure compliance to SAP related indicator.
• Review and share monthly NRGRANT and GR/IR report for all Humanitarian projects
• Post all intercompany recharges with respect to Humanitarian projects.
• Carry out all required month-end procedures before SAP is closed.
• Support maintain a good filing for all Humanitarian related payment vouchers and reports.

Implement Internal Financial Controls & Payment processes for the attainment of value for money at all times. To do this, the role will:

• Ensure payments made are as per Plan’s approved policies, procedures, and that of the donor rules and regulations.
• Review the finance sections of purchase requisitions, advance requests, liquidations, and purchase orders for financial conformity.
• Support the review of cheques for the Humanitarian projects.
• Ensures appropriate financial controls processes, procedures and systems are in place and adhered to.
• Prepare Finance related audit action list for all audit initiatives and ensure its implementation.
• Carry out agreed actions to address weaknesses in financial controls to mitigate risk.
• Ensure all expected costs are monthly and accurately recovered from the projects.
• Ensure that the filling of the financial and payment documents is done by project and make a periodic control
• Assist in getting the monthly signed salary sheet sent to CO for filing.
• Support the accurate and timely payment of statutory deductions. To do this, the role will:
  • Ensure withholding tax is deducted and paid to the respective statutory bodies.
  • Support vendors/consultants etc. with information of their WHT payments.

Others:

• Ensure yourself and direct reports’ IAPs, six months’ appraisals and annual appraisals are timely completed and documented.
• Provide training and share good experience/practice among the team to strengthen team capacity and team building.
• Keep Supervisor informed of any initiative or difficulties related to job responsibilities.
• Fulfils Plan’s Safeguarding and Child Protection Policy at all times to protect children from all forms of abuse.
• Perform any other duties that may be assigned from time to time to support the achievement of organizational goals.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Plan International Nigeria is an equal opportunity employer and does not discriminate on the basis of race, religion, gender or disabilities.
• Plan International Nigeria is fully committed to child protection to prevent children from all forms of abuse.
• Women are strongly encouraged to apply.
• Only shortlisted candidates will be contacted

Location: Flexible where Plan International has a legal entity and the applicant has the pre-existing right to work and live.
Type of Role: Two year fixed term contract
Reports to: Supply Chain - Systems & Standards Lead
Functional Area: Global Supply Chain
Grade: 4

The Opportunity

• As part of the Global Supply Chain team in Plan International, you will support and compliment the use of SAP Procurement module as part of key business processes across the organisation. You will help to build the capacity of SAP Procurement module users, increasing the efficiency, effectiveness, and performance of the function as a critical enabler to Plan International’s maximising the impact in the countries where we are working.
• You act as the first line of support for SAP Procurement functional queries and issue handling, working closely with the Supply Chain Systems and Standards Lead to provide workable solutions for users. You will support the integration of current business processes for procurement with a specific focus on SAP.
• You will engage across functional and geographical boundaries throughout the organisation, engaging a range of stakeholders and users.
• The role requires excellent communication skills, an eye for detail and a methodical approach. With experience in SAP Material Management (MM), specifically procurement features and functionality and a certification in SAP Procurement you will absorb new systems and processes quickly as you integrate your expertise with Plan International’s current SAP system configuration.
• Experienced in issue handling, management and resolution your interpersonal skills, active listening and analytical, evaluative and problem solving skills will be invaluable.

Role Purpose

• As part of the Global Supply Chain team in Plan International, support and compliment the use of SAP Procurement module as part of business processes within the organisation.
• This role will help build the capacity of SAP Procurement module users, increasing the efficiency, effectiveness, and performance of the function as a critical enabler to our projects, to achieve greater impact in the countries where we are working.

Dimensions of the Role
Area of Responsibility:

• First line of support for SAP Procurement module functional queries and issues handling for procurement module.
• The role is expected to work closely with the Supply Chain Systems and Standards Lead to provide workable solutions for users. The role will be to support the integration of current business processes for procurement with specific focus on SAP and include the delivery of training for users.
• The role requires excellent communication skills, an eye for detail and a methodical approach to one’s workload.
• The SAP Procurement Specialist will need to learn Plan International’s current SAP system configuration, system customizations and business processes fast with the ability to train and teach others at various levels within the organisation.

Line Management of Staff:

• None.

Stakeholder Engagement:

• Internally, this role will engage across functional and geographical boundaries throughout the organisation, engaging a range of stakeholders and users primarily those who use the SAP system modules especially for Procurement.

Accountabilities

• Support for SAP functional queries and issue handling for procurement module.
• Working closely with Supply Chain Systems and Standards Lead to be able to provide workable solutions for users.
• Understanding of SAP security (Roles and Authorizations)
• Maintain and update mapping for approval hierarchy matrices for managers worldwide to their area of responsibility.
• Monitor the adherence to key business processes and, collaboratively work with the Supply Chain Systems and Standards Lead to introduce appropriate activities with business users to drive adoption.
• Create and maintain the training requirements and materials for a variety of methods for both computer-based and instructor-led training including online discussion forums, super-user groups, newsfeeds, etc.
• Provide induction / refresher training to SAP Procurement module users. Maintain a training log and report on the training provided to users on a monthly basis.
• Develop change related communications and announcements to relevant business users at all levels.
• Collaborate with SAP support team and business users to implement new processes, enhancement and upgrades.
• Conduct User Acceptance Testing (UATs), when required
• Develop a relationship with SAP Global Helpdesk, IT and SAP focal points and other SAP Super Users throughout the organisation.
• Support with SAP data cleansing processes by developing communication and engagement plans, providing Offices with guidance and support documents to managing the clearing.
• Support in MASS data cleansing actions at a global level for Plan Worldwide
• Prepare clean data on approved templates for migration to other systems.
• Generate reports and analyse data for SAP and SAP BI data cleansing processes.
• Ensures that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility.
• This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures
• Other duties as required.

Key Relationships:

• Engagement with staff at different levels and functions in Global Hub, Regional Hubs and Country Offices to support, guide and train on SAP Procurement module.

Technical Expertise, Skills and Knowledge

• SAP Certification in SAP Procurement (including MM functionality).
• Experience of SAP specialising in SAP Material Management (MM) module, specifically the Procurement features and functionalities
• Experienced in issue handling, management and resolution.
• Detailed knowledge of procurement and P2P processes.
• Strong understanding of SAP master data for procurement.
• Ability to absorb new processes and systems quickly.
• Excellent interpersonal skills, active listening and comfortable communicating effectively to achieve results.
• Strong planning and organisational skills, results oriented and comfortable working collaboratively with others.
• High attention to detail and proficient at using MS Office and other applications.
• Excellent analytical, evaluative, and problem-solving skills.
• Demonstrable understanding of, and commitment to, equal opportunities, gender and diversity.
• Open and accountable, working with integrity and professionalism to achieve individual and team results.
• Prior experience of working in an operational procurement environment would be an advantage.
• Prior experience of working in an international environment would be an advantage.
• One additional Plan International language to a working level would be an advantage (e.g., French/Spanish).
• Knowledge of relevant project management methodologies relevant to the SAP domain would be an advantage.
• Experience in training delivery by different methods would be an advantage.
• Knowledge of other SAP modules would be an advantage (e.g., Finance).

Salary

• We will be happy to disclose the salary and applicable benefits to applicants as part of this process, however, please kindly note that this will vary according to the location of the appointed candidate and therefore it is not possible to include full details here. As an indication if this role was based in the Global Hub office in the UK the salary range would be circa £40 - 45000.

Application Closing Date
11th February, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

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