Job Vacancies at Opay Nigeria – 9 Openings
OPay is recruiting to fill the following positions:
1.) Sector Sales Assistant
2.) Sector Sales Manager
3.) Deputy Sector Manager
4.) Sector Sales Assistant (x3)
5.) Quality Assurance Officer
6.) Telesales Agent
7.) Customer Service Agent
OPay is a one-stop mobile-based platform forpayment, transportation, food & grocery delivery, and other important services in your everyday life. Millions of users rely on OPay everyday to send and receive money, pay bills, and order food and groceries.
See job details and how to apply below.
1.) Sector Sales Assistant
Locations: Abuja, Lagos, Kano, Kaduna, Ibadan - Oyo, Abeokuta - Ogun, Benin - Edo, Asaba - Delta, Port Harcourt - Rivers and Owerri - Imo
Employment Type: Full-time
Job Description
- Sector Sales Assistants is responsible for onboarding key merchants within their assigned locality in the state, deploy POS and manage relationships.
Key Requirements
- Must be a University Graduate and have completed NYSC.
- Must be willing to take up a sales role.
- Experienced sales in Fintech or banking industry is an added advantage. (Direct sales agents DSAs) from banks are also welcome to apply.
- Must reside in the state they're applying for.
Requisite Skill:
- Selling and customer relationship skills are required.
Experience:
- At least 1-year proven experience in FMCGs, Betting, Markets, Chain Structured Businesses and Health & Pharmaceuticals.
Application Closing Date
21st January, 2022.
Method of Application
Interested and qualified candidates should send their CV to: Jobsng@opay-inc.com using the Job Title as the subject of the email.
Note: Only shortlisted candidates will be contacted.
2.) Sector Sales Manager
Locations: Abuja, Lagos, Kano, Kaduna, Ibadan - Oyo, Abeokuta - Ogun, Benin - Edo, Asaba - Delta, Port Harcourt - Rivers and Owerri - Imo
Employment Type: Full-time
Job Description
- Sector Sales Managers Oversee the activities of the Sales Assistants while also onboarding and managing key merchants in the identified sectors in their locality.
Key Requirements
- Minimum of BSc in any discipline
- Proven sales experience in banking or Fintech is an added advantage
- Must reside in the state they're applying for.
Requisite Skill:
- Leadership, selling and relationship management skills are required.
Experience:
- At least 3 years proven experience in FMCGs, Betting, Markets, Chain Structured Businesses and Health & Pharmaceuticals.
Application Closing Date
21st January, 2022.
Method of Application
Interested and qualified candidates should send their CV to: Jobsng@opay-inc.com using the Job Title as the subject of the email.
Note: Only shortlisted candidates will be contacted.
3.) Deputy Sector Manager
Locations: Abuja, Lagos, Kano, Kaduna, Ibadan - Oyo, Abeokuta - Ogun, Benin - Edo, Asaba - Delta, Port Harcourt - Rivers and Owerri - Imo
Employment Type: Full-time
Job Description
- Deputy Sector Managers Oversee the activities of the Sales Managers & Sales Assistants while also onboarding and managing key merchants in the identified sectors in their locality.
Key Requirements
- Minimum of B.Sc in any discipline
- Proven experience in banking or Fintech is an added advantage
- Must reside in the state they're applying for.
Requisite Skill:
- Leadership and relationship management skills are required.
Experience:
- At least 5 years proven experience in FMCGs, Betting, Markets, Chain Structured Businesses, Health & Pharmaceuticals.
Application Closing Date
21st January, 2022.
Method of Application
Interested and qualified candidates should send their CV to: Jobsng@opay-inc.com using the Job Title as the subject of the email.
Note: Only shortlisted candidates will be contacted.
4.) Sector Sales Assistant (x3)
Locations: Lekki, Ajah, Epe - Lagos
Employment Type: Full-time
Job Description
- Onboarding key merchants within their assigned locality in the state
- Deploy POS and manage relationships
Requirements
- B.Sc. / HND in any Management or Social Science Degree
- 1 - 2 years experience
- Extremely flexible, result oriented, hardworking with a strong track record of success
- Good selling and customer relationship skills.
- Self-motivated and able to work independently to meet and exceed sales target.
- Good oral & written communication skill.
Salary:
N100,000 basic plus 100,000 performance bonus based on KPI.
Application Closing Date
31st January, 2022.
How to Apply
Interested and qualified candidates should forward their CV to: Talentwise2020@gmail.com using the Job Title and Location as the subject of the email.
5.) Quality Assurance Officer
Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Ensure that set standards on call and email handling are met and handled with excellence.
- Monitor all incoming/outgoing calls and provide regular feedback for training, coaching & mentoring
- Daily monitoring and evaluation of agents’ activities on all Contact Center channels (Emails, Telephone, Live chat etc.)
- Deliver a consistent approach to standardizing customer interactions.
Requirements
- Candidates should possess an OND / HND qualification with a minimum of 2 years work experience.
Salary
N60,000 - N120,000 Monthly.
Application Closing Date
14th January, 2022.
How to Apply
Interested and qualified candidates should send their CV to: jobsng@opay-inc.com using the Job Title as the subject of the mail.
6.) Telesales Agent
Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods / tools
- Meet personal / customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers.
Requirements
- Candidates should possess an OND / HND qualification with a minimum of 2 years work experience.
Salary
N60,000 - N120,000 Monthly.
Application Closing Date
14th January, 2022.
How to Apply
Interested and qualified candidates should send their CV to: jobsng@opay-inc.com using the Job Title as the subject of the mail.
7.) Customer Service Agent
Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Tracking customer experiences across online and offline channels, and touchpoints.
- Collaborating with internal teams to enhance customer experience and brand awareness.
- Identifying customer needs and taking proactive steps to maintain positive experiences.
- Documenting processes and escalating customer issues, as well as customer compliments and complaints.
- Responding to customer queries in a timely and effective manner, using appropriate communication channels.
- Analyzing customer feedback on products/services and new releases, as well as preparing reports.
- Evaluating customer experience surveys and facilitating improvements
- Aligning customer experience strategies with marketing initiatives as well as informing customers about new product features and functionalities.
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Gather customer feedback and share with our Product, Sales, and Technology teams.
Requirements
- Candidates should possess an OND / HND qualification with a minimum of 2 years work experience.
Salary
N60,000 - N120,000 Monthly.
Application Closing Date
14th January, 2022.
How to Apply
Interested and qualified candidates should send their CV to: jobsng@opay-inc.com using the Job Title as the subject of the mail.
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