Job Vacancies at Guaranty Trust Holding Company (GTCO) – 7 Positions (Nigeria)

Location: Lagos
Employment Type: Full Time

Details

• HabariPay is a young start-up on the path to building a pan-African payments unicorn with a high-impact founding team and backing from a multinational financial services company.
• At HabariPay, you will have access to best-in-class tools and resources to enable you solve truly complex problems, developing game changing payments solutions. We provide an enabling environment to deliver quality work by giving flexibility to design a lifestyle that works for you provided business and customer targets are met.
• We prioritize agility which translates into a culture of transparency, open and honest feedback and constant iteration. We are committed to ensuring a professional development that matches industry standards and personal goals. We are committed to helping you bridge your skills gap and invest in grooming our talents to be on par with colleagues, globally​. We offer a clear career progression path that is comparable to best in class.

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Job Summary

• The Business Manager will manage the entire development and execution of the offline and online e-commerce operation.
• He/She will collaborate with the team and support the basic intent of increasing brand awareness generating leads, converting sales with merchant and customer while fostering loyalty.
• Our ideal candidate is creative, resourceful, and possesses good interpersonal and communication skills.

Job Duties and Responsibilities

• Manage e-commerce order fulfillment and inventory management.
• Support in tracking inventory level to be satisfied in safe level.
• Manage and ensure orders have been shipped out on time.
• Manage the selection and assortment of beauty products on marketplace.
• Be familiar with fashion trends and to be involved in procurement plans.
• Manage the analysis and identifying of key elements for store product structure.
• Manage the daily customer inquiries support within the KPI from platforms.
• Improve customer experience by providing various services such as products info, promotions or any interest to online shoppers via live chat and any other digital channels.
• Manage the e-commerce marketplaces daily.
• Manage and maintain relationship and communication channels with corresponding account managers.
• Acquiring new customers and engaging existing customers using the various communications touchpoints.
• Conducting daily marketing and data analysis (internal, competitors and the market trends).
• Work closely with graphic designers on marketing assets creation.
• Manage and execute different types of digital programs/campaigns.
• Manage information and communication to support better decision making.

Job Requirements and Qualifications

• Bachelor's Degree in Marketing, Sales, Business or its equivalent.
• 4+ working experience in the related field is required for this position, preferably specialized in E-Commerce or equivalent.
• Required Skill(s): Online Marketplace Support, Customer Service, Digital Sales, Marketing Support and Operations, Fulfilment and Logistics Support, Category Management
• Effective written and verbal communication skills.
• Able to work effectively within a team and independently.
• Organizes workload for efficient time management.
• Possesses good interpersonal communication skills.
• Good Microsoft Excel skills
• Able to work in a fast-paced environment.
• Able to multitask.

Application Closing Date
11th February, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos
Industry: Financial Services

Details

• HabariPay is a young start-up on the path to building a pan-African payments unicorn with a high-impact founding team and backing from a multinational financial services company.
• At HabariPay, you will have access to best-in-class tools and resources to enable you solve truly complex problems, developing game changing payments solutions. We provide an enabling environment to deliver quality work by giving flexibility to design a lifestyle that works for you provided business and customer targets are met.
• We prioritize agility which translates into a culture of transparency, open and honest feedback and constant iteration. We are committed to ensuring a professional development that matches industry standards and personal goals.
• We are committed to helping you bridge your skills gap and invest in grooming our talents to be on par with colleagues, globally. We offer a clear career progression path that is comparable to best in class.

Job Summary

• As a Risk and Compliance Manager, you will develop a comprehensive regulatory compliance framework and be responsible for implementing and maintaining processes, systems and controls to ensure our compliance across multiple jurisdictions.
• The ideal candidate will come from “start-up” like environments, be mission-driven, a clear communicator with a solid background in the payments space.

Job Duties and Responsibilities

• Develop, implement and maintain a global framework of policies and procedures for managing and mitigating operational and compliance risks, in line with laws and regulations across multiple jurisdictions.
• Develop, implement and maintain an enterprise risk framework.
• Design and implement relevant compliance processes including know your customer (KYC), anti-money laundering (AML), sanctions and combatting the financing of terrorism (CFT).
• Perform risk assessments to understand enterprise risks.
• Master a deep understanding of the rules and regulations governing each market in which we operate, including monitoring any changes and developments.
• Oversee the gathering of internal information to meet external regulatory reporting obligations.
• Supervise the fulfillment of all record keeping requirements.
• Investigate irregularities and non-compliance issues.
• Act as a point-of-contact for all issues relating to money laundering, terrorist financing and receive reports on non-compliance with laws or company policies.
• Compile regular reports on risk and compliance performance that can be shared with management or the board of directors so that issues can be rectified.
• Support our product and market expansion initiatives by overseeing efforts to apply for new licenses where needed.
• Ensure regular information dissemination and coordinate training across the company on compliance issues.
• Review marketing materials, presentations and websites to ensure compliance with regulatory requirements.
• Oversee any internal and external audits or regulatory examinations.
• Manage third party vendor risk reviews and vendor due diligence.
• Collaborate with other departments to create a culture of compliance across the company.

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Job Requirements and Qualifications

• A University Degree in Law or associated courses.
• 4+ years in a senior regulatory and operational risk and compliance role, preferably with a legal background.
• Experience in payments/financial services sector.
• Ability to develop deep relationships with regulators (Central Banks or other regulatory bodies) across multiple jurisdictions.
• Excellent sense of judgment – able to help steer the company to balance innovation and growth with regulatory compliance.
• Critical problem-solving skills.
• Ability to thrive, adapt and embrace change in rapidly changing regulatory environments.
• Deep knowledge of global payments compliance regulation – PCI DSS, PSD2, GDPR, card scheme rules etc.

Application Closing Date
11th February, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos
Industry: Financial Services

Job Summary

• We are looking for a driven, passionate and committed individual to join our team.
• Our ideal candidate is interested in all things technology and working with people at all levels and areas of the product to deliver amazing payment experiences to our enterprise customers

Job Duties and Responsibilities

• Work closely with a team of product managers and engineers to ensure delivery of payment experiences to our customers
• Translate customer requirements into detailed oriented action plan with identified objectives and milestones
• Support development, execution, and improvement of the customer success lifecycle management process
• Assess technical issues and work with resources/personnel toward resolution
• Create value for customers by defining relationship requirements and high value business outcomes
• Work with the sales team to explore opportunities to grow and expand customer relationships
• Represent the voice of the customer within the company

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Job Requirements and Qualifications

• Bachelor's Degree or equivalent in Computer Engineering, or a related technical field from an accredited university
• Some background in software development
• 1-2 years in a customer-facing role
• A high degree of curiosity and a willingness to learn, develop, and solve complex problems
• Excellent verbal and written communication skills.

Application Closing Date
11th February, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos
Industry: Financial Services

Job Summary

• The ideal candidate is a detail oriented innovative thinker. You must be able to provide overall prioritization, oversight, and coordination of customer-facing initiatives.
• You will be responsible for creating relevant business insights by gathering, monitoring, and analyzing internal and external data.

Job Duties and Responsibilities

• Responsible for defining a product vision for e-commerce, roadmap and growth opportunities, together with stakeholders, to ensure business needs are well understood and defined in epics, features, and user stories
• Ensure the inclusion of data, user research, (A/B) testing, market insights, and business needs for definition and prioritization of the product roadmap
• Ensure ongoing communication with stakeholders about priorities, features, testing, and release planning
• Lead a transparent, data-driven prioritization process to work on backlog items that have the highest business value
• Leverage website metrics, customer data, KPIs, and opportunity areas to develop recommendations for the highest impact fixes and enhancements.
• Work across teams to define and implement improvement stories that will increase the quality of the product.
• Conduct business analysis and research to determine opportunities for improvement.

Job Requirements and Qualifications

• A University Degree in any discipline
• 3-5 years’ experience as a Product Owner in a related digital/E-Commerce role at expert level
• At least 3 years of B2B and B2C experience
• Experience in a product environment
• Knowledge and experience with Agile development
• Solid understanding of E-Commerce business, technology, and digital marketing concepts at senior level and a good understanding of user experience
• Product ownership or management experience with UX teams, tech teams, and product development to build and improve websites and digital platforms
• Excellent written and verbal communication and presentation skills
• Strong organizational skills and attention to detail.

Application Closing Date
11th February, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos
Industry: Financial Services

Job Summary

• As our Technical Account Manager, you will be responsible for managing and ensuring to grow relationships with our amazing customers.
• Our ideal candidate is interested in all things technology and working with people at all levels and areas of the product to deliver amazing payment experiences to our enterprise customers.

Job Duties and Responsibilities

• Work closely with a team of product managers and engineers to ensure delivery of payment experiences to our customers.
• Translate customer requirements into detailed oriented action plan with identified objectives and milestones.
• Support development, execution, and improvement of the customer success lifecycle management process.
• Assess technical issues and work with resources/personnel toward resolution.
• Create value for customers by defining relationship requirements and high value business outcomes.
• Work with the sales team to explore opportunities to grow and expand customer relationships.
• Represent the voice of the customer within the company.

Job Requirements and Qualification

• Bachelor’s Degree or equivalent in Business, Engineering, or a related technical field from an accredited university.
• Payment experience is mandatory.
• 2-5 years in a customer-facing role, preferably with enterprise-level technical support.
• Understands how APIs work and has a strong background in software development.
• Experience in data mining – collect, process, analyze and build models to address business problems.
• A high degree of curiosity and a willingness to learn, develop, and solve complex problems.
• Excellent verbal and written communication skills.

Application Closing Date
11th February, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos
Employment Type: Full Time

Details

• HabariPay is a young start-up on the path to building a pan-African payments unicorn with a high-impact founding team and backing from a multinational financial services company.
• At HabariPay, you will have access to best-in-class tools and resources to enable you solve truly complex problems, developing game changing payments solutions. We provide an enabling environment to deliver quality work by giving flexibility to design a lifestyle that works for you provided business and customer targets are met.
• We prioritize agility which translates into a culture of transparency, open and honest feedback and constant iteration. We are committed to ensuring a professional development that matches industry standards and personal goals.
• We are committed to helping you bridge your skills gap and invest in grooming our talents to be on par with colleagues, globally. We offer a clear career progression path that is comparable to best in class.

Job Summary

• As a DevOps engineer, you will support the maturity of the micro-services architecture for different solutions to achieve full or near-full automation and orchestration of tools.
• You will also support the development teams to improve Continuous Integration/Continuous Deployment (CI/CD) tooling and ensuring that they adhere to a strict release management cadence through automation.

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Job Duties and Responsibilities

• Automating processes with open-source tools for CI/CD and testing.
• Analyzing, executing, and streamlining DevOps practices.
• Facilitating development processes and operations.
• Establishing a continuous build environment to accelerate software deployment and development processes.
• Instituting a DevOps culture within the solutions development team.
• Architecting overall, comprehensive, and efficient practices.
• Guiding developers and operations teams to resolve issues.
• Implementing and improving monitoring and alerts across the suite of products by automating performance monitoring, reporting any downtimes and carrying out root cause analysis.
• Designing and improving infrastructure and team collaboration.
• Designing a setup environment for users, making the experience better, more automated and intuitive.
• Keeping all code changes within a single system enabling modifications and testing.
• Optimizing product or update release cycles.
• Building a high-quality reusable code that can be used in future developments.
• Creating sustainable and functional web applications with clean codes.
• Learning about new technologies and staying up to date with current best practices.

Job Requirements and Qualifications

• Bachelor’s Degree in Computer Science, Engineering or any related courses.
• 4+ years of experience as a DevOps specialist.
• 2+ years of hands-on experience of programming in languages such as Node JS, .Net C# or similar object-oriented language.
• Experience with automating cloud native technologies, deploying applications, and provisioning infrastructure.
• Experience developing cloud native CI/CD workflows and tools, such as Jenkins, Bamboo, TeamCity, Code Deploy (AWS) and/or GitLab.
• Hands-on experience with microservices and distributed application architecture, such as containers, Kubernetes, and/or server less technology.
• Experience with the full software development lifecycle and delivery using Agile practices.

Application Closing Date
11th February, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos
Industry: Financial Services

Job Summary

• As a Key Account Manager, you will be entrusted with a portfolio of some of our fastest-growing customers from the e-commerce sectors, across multiple countries. Your primary responsibility will be to scale and maintain the business of these companies, while helping them meet their most important business objectives.
• You will own some of our most important customer relationships, and lead both day-to-day conversations as well as high level strategic discussions. To best support your portfolio of assigned companies, you will need a deep understanding of their specific business needs as well as their broader industry.

Job Duties and Responsibilities

• Represent the voice of the customer within the company.
• Build long-term relationships with your contacts at mid-market and enterprise companies and help them understand how to best leverage our powerful product suite to meet their business objectives.
• Develop account plans for winning and expanding business within your portfolio of accounts.
• Upsell the company suite of products to your portfolio of accounts.
• Analyze internal and external datasets to gain insights for various uses.
• Research various sectors to better understand the competitive landscape of those industries, as well as both the threats and opportunities available to your portfolio companies.
• Represent the company at industry events, fairs, webinars, and demos.
• Serve on one or more product teams, using your insights from the field to inform product prioritization and product development.

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Job Requirements and Qualification

• Bachelor’s Degree or equivalent in Business, Marketing/Sales, or a related technical field from an accredited university.
• 2-4 years in a customer-facing role with e-commerce experience.
• Have a sophisticated commercial sense and able to quickly understand the underlying drivers and strategy of our customers' businesses.
• Have an aptitude for identifying upsell opportunities and closing them.
• You are a strong communicator: you can write and speak clearly and compellingly and understand how to explain complex issues to different audiences.
• Have experience in a client-facing role, preferably at a technology company, with a track record of top performance.
• You are able to analyze large amounts of data, identify useful patterns, and make recommendations based on your observations.
• You are perceptive and a fast learner: you are able to quickly understand the technology that powers and able to leverage your understanding to help customers achieve their goals. A Key Account Manager understands the company’s product better than anyone else at the company.
• Experience in a payment company is preferred but not required.

Application Closing Date
31st January, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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