Job Vacancies at Cedarcrest Hospitals Limited, Nigeria (Entry Level & Experienced) – 4 Positions

Job Code: #HRL00001
Location: Victoria Island, Lagos
Employment Type: Full-time

Job Role

• Reporting to the Operations Manager, the Human Resources (HR) / Admin Officer is responsible for undertaking a wide range of HR tasks, like organizing trainings, administering employee benefits and leaves and crafting HR policies. You will use Human Resources Information Systems to ensure all employee records are up-to-date and confidential. And you’ll also act as the main point of contact for employees’ queries on HR-related topics at the Lagos Branch of the Hospital.

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Responsibilities

• Assist with all internal and external HR related inquiries or requests.
• Maintain both hard and digital copies of employees' records.
• Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts.
• Assist with performance management procedures.
• Schedule meetings, interviews, HR events and maintain agendas.
• Investigate complaints brought forward by employees.
• Coordinate employee development plans and performance management.
• Perform orientations and update records of new staff.
• Produce and submit reports on general HR activity.
• Assist with budget monitoring and payroll.
• Assist with HR projects.
• Support other assigned functions.
• Keep up-to-date with the latest HR trends and best practice.
• Maintain official files and records
• Establish and maintain supplier accounts
• Assist with the annual audit
• Manage distribution of utilities bills and collections of accounts
• Administer employee files and records in order to ensure accurate payment of benefits and allowances
• Management and documentation of all hospital assets
• Respond to inquiries
• Issue permits and licenses
• Assist with preparation and advertising of contract documents
• Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates
• Administer contracts
• Perform other related duties as required
• Manages the annual statutory payments and records.
• Any other duty assigned by the HRM and/or Hospital Manager

Qualification

• B.Sc / BA in Business administration or relevant field.
• 3+ years proven experience as an HR Officer.
• Understanding of general human resources policies and procedures.
• Good knowledge of employment/labour laws.
• Outstanding knowledge of MS Office; HRIS systems (e.g. PeopleSoft) will be a plus.
• Excellent communication and people skills.
• Aptitude in problem-solving.
• Desire to work as a team with a results driven approach.
• Outstanding communication skills, both written and verbal.
• Excellent organizational and multi-tasking skills.
• Highly motivated team player willing to go the extra mile.

Special Conditions:

• Employment is contingent on passing a medical screening conducted by the hospital.
• Employee will be subject to various testing including but not limited to drug and medical testing throughout the tenure of their employment.
• Knowledge of workflow processes.

Application Closing Date
15th July, 2021.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to:

careers@cedarcresthospitals.com

using Job Title and Job Code as the subject of the mail.

Job Code: #AL00003
Location: Victoria Island, Lagos
Employment Type: Full-time

The Role

• Reporting to the Admin Officer, as a driver you will be responsible for checking the vehicles before and after work, keeping it clean inside and outside as well as reporting faults.
• The incumbent will work with the maintenance officer in arranging the maintenance services for the vehicles.
• Other activities of the Transport Officer will include driving staff and visiting consultants to their desired destinations, cleaning and maintaining the vehicles and transporting patients with the ambulance.

Responsibilities

• Responsible for the transport and safety of staff, visiting consultants, and patients.
• General maintenance and cleaning of the vehicles and ambulance.
• Responsible for reporting all vehicle faults to the maintenance/technical officer.
• Completing the daily mileage and service records for the vehicles and ambulance, which are to be checked by your supervisor.
• Liaise with the maintenance officer any maintenance work to be carried out on the vehicles and ambulance.
• Responsible for airport pick-ups and drop offs of the Medical Director, staff arriving from Abuja, and other visiting consultants.
• Responsible for the waybill of parcels.
• Drives ambulance to transport patients, usually with the help of a nurse.
• Ensure all the requirement for an ambulance is functioning properly.

Qualifications

• Minimum of an SSCE.
• Proven experience as a Driver.
• A valid driver's license.
• Good communication skills.
• Good interpersonal skills.
• Ability to work as a team.
• Familiarity with GPS devices.
• Ability to lift heavy packages and luggage.
• Should possess a polite and professional disposition.
• Ability to remain calm in stressful driving situations (e.g. at rush hour).
• 1 - 2 years Experience.

Special Conditions

• Employment is contingent on passing a medical screening conducted by the hospital
• Employee will be subject to various testing including but not limited to drug and medical testing throughout the tenure of their employment.

Application Closing Date
12th July, 2021.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to:

careers@cedarcresthospitals.com

using the Position Title and Code as the subject of their email application.

Job Code: #CL00004
Location: Victoria Island, Lagos
Employment Type: Full-time

The Role

• Reporting to the Client Services Manager, the Front Desk Officer is responsible for basic clerical tasks such as answering phones, greeting patients and visitors, and scheduling patients appointments in a professional and timely manner.
• The front desk officer will also provide the required paperwork to be completed by patients as well as the entering of patient details into the hospital’s database.

Responsibilities

• Welcome, register guests/patients and attend to them in a prompt and timely manner
• Log all registrations for the day into Microsoft Access for backup
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
• Pre-admits patients by receiving bookings from physicians; confirming admitting privileges of physicians; interviewing patients; entering patient information to hospitals database.
• Ensures patient’s arrival to hospital room or testing area by assigning patient beds; notifying nursing unit of patient’s arrival; calling volunteer to transport the patient to the assigned area.
• Receives incoming communiques and forward to their relevant departments.
• Provides information to the public by answering admitting procedure, hospital regulation and service inquiries of patients and the public; referring inquiries.
• Facilitates patient flow by notifying the provider of patients’ arrival, being aware of delays, and communicating with patients and clinical staff
• The front desk staff answers all calls, take appointments, screen calls and forward to the appropriate department or unit.
• The front desk staff on duty has to be extra vigilant, report suspicious movement and should always do a 30min interval security check that has to be reported in the security checkbook.
• Getting clearance and authorization for HMO enrolees accessing care after 5pm daily and at weekends when the desk officer is off duty.
• Clear corporate patients to access care by collecting a referral letter monthly where applicable.
• Give credit limit to outpatients or staff when the credit limit officer is unavailable.
• Make a list of consumables/items needed in the unit that is unavailable during your shift and handover to the next shift.
• Ensure persons accompanying emergency patients to the hospital are well guided, monitored and looked after.
• Do a check list of all unit equipment. Report any equipment issues or service downtime to the Maintenance and IT unit.
• Ensure all persons not required to be in the hospital leave the building by 12 midnight.
• Comprehensive report sent at the end of the shift including logging all incidents that happen within the unit and its environs.
• The front desk staff is to carry out all other duties as assigned to him/her including listing on-duty hospital staff.

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Qualifications

• Bachelor's Degree or its equivalent
• One to two years of experience
• Proficient with Healthcare Management Systems and Microsoft Office Suite
• Experience working in a hospital is an added advantage
• Face to face experience with customers
• Outstanding communication skills, both written and verbal
• Excellent organizational and multi-tasking skills
• Highly motivated team player willing to go the extra mile.

Special Conditions

• Employment is contingent on passing a medical screening conducted by the hospital
• Employee will be subject to various testing including but not limited to drug and medical testing throughout the tenure of their employment
• Knowledge of workflow processes.

Application Closing Date
26th July, 2021.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to:

careers@cedarcresthospitals.com

using the job title and the code as the subject of the email.

Location: Abuja (FCT)

The Role

• Vetting all HMO invoices for proper diagnosis, treatment and services.
• Routine reconciliation of outstanding bills with corporate organizations under Health Maintenance Organization (HMO) contractual agreement.
• Managing chronic disease register.
• Liaising with clinicians on care for HMO and corporate patients
• Liaising with HMO and corporate organizations on patient care

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Responsibilities

• Effective monitoring to ensure that HMO’s patients access care that are within their insurance coverage.
• Ensuring that treatments and patients’ case notes are properly documented.
• Monthly and yearly reconciliation of outstanding bills with corporate organizations.
• Examine patients’ case notes to verify the treatments that they are able to access.
• Explain benefits, eligibility status, enrollment processing procedures and status of authorizations and referrals to patients/clients/corporate organizations.
• Ensure and maintain accurate documentations for all HMO patients/clients.
• Respond to all HMO patients’/clients’ inquiries and handle complaints accordingly.
• Interface with corporate organizations via correspondences, emails and physical negotiations.

Qualifications

• MBBS
• 2+ years proven work experience as a HMO medical officer or similar role
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of administrative procedures
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation.

Special Conditions

• Employment is contingent on passing a medical screening conducted by the hospital
• The employee will be subject to various testing including but not limited to drug and medical testing throughout the tenure of their employment.

Application Closing Date
7th July, 2021.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to:

careers@cedarcresthospitals.com

using the Job Title as the subject of the email.

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