Job Vacancies at Airtel Nigeria – 7 Positions

Airtel Nigeria is recruiting to fill the following positions:

1.) State Business Manager
2.) Regional Distribution Manager
3.) Lead Information Security & Business Continuity
4.) Packet Switch (PS) Core Operation & Maintenance Engineer
5.) Area Technical Officer
6.) Geo Marketing Lead
7.) Head, Retail Showrooms and Franchise

Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company's product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.

Locations: Borno, Yobe - North Region

Job Purpose

• To plan, monitor and ensure achievement of customer and revenue market share objectives set for state operations by supervising/ influencing multiple teams to deliver operational excellence in network operations, customer service, channel management and market expansion.

Key Accountabilities

• Increase Revenue earning customer net additions – Prepaid & Postpaid
• Increase Revenue from the State
• Expand distribution Width and Depth
• Network Optimization
• New Sites ROI and deployment
• Identify and formulate Customer Service Delivery Strategies to help improve Customer Satisfaction scores
• Ensure provision of standard Infrastructure at state showrooms.
• Ensure showroom employees are up-skilled in industry training and certifications for the role
• Achieve Employee Engagement scores in line with the Engagement target for the State Business area.

Requirements, Skills & Knowledge

• Bachelor's degree in Management or related Social Sciences
• Masters in Business Administration would be preferred additional qualification
• 10+ years of varied experience in Sales & Marketing with at least 2 years at middle management level handling independent businesses.
• Relevant experience in Telecom industry is desirable.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Kano, Nigeria

Job Purpose

• To implement planned mobile financial services, go – to market strategy in assigned location.
• To strengthen and deepened the mobile financial services ecosystem through distribution excellence to grow usage and deliver customer and revenue market share objectives across assigned locations.
• To achieve maximum sales profitability and growth within the assigned market through implementation of planned sales & distribution and marketing strategies
• Responsible for the full operation of mobile financial services in assigned location by coordinating all activities, supervising and influencing multiple teams to ensure that operational excellence and performances are met.

Key Accountabilities

• Design parameters and strategic planning (work plan, customer forecast, target objective, mission briefs) and delivers GTM strategy
• Leading people/team to pursue and achieve the desired business objectives in accordance with established plans, sales goals and schedules
• Develop and motivate partners and agents to reach their sales and business targets
• Maintain the trust and respect of partners and agents within the network
• Co-ordinate direction for growth by analyzing changes in the competitive landscape, analyzing trends, costs, forecasts and implementing them into the business plan
• Identify and formulate regional sales plan to help drive growth of distribution
• Identify and recruit right partners to invest in the distribution expansion
• Ensure distribution development aligns to approved dimensioned touch points (scientific distribution).
• Development of primary financial statements, such as balance sheets and profit and loss, for regional business
• Financial forecasting to plan partner acquisitions
• Handling conflicts
• Assist in the preparation of a massive awareness strategy
• Ensure appropriate liquidity management
• Ensure proper training of stakeholders
• Achieve sales performance and management scores in line with the target for the regional distribution area
• Prepare and compile daily, weekly and monthly activities report including industry awareness/competition intelligence and share with relevant stakeholders.

Requirements, Skills & Knowledge

• Bachelor's degree in Management, Social Sciences or related field
• Masters in business administration would be advantageous
• Project management qualification will be an advantage
• 7+ years of varied experience in sales & marketing with at least 2 years at middle management level handling independent businesses.
• Relevant experience in telecom industry is desirable
• Minimum of three (3) years’ distribution management experience (with a proven track record and attention to detail) in relevant industries
• Excellent marketing and sales skills
• Strong experience in negotiating deals and concluding contracts
• Demonstrated commitment to getting the job done
• Strong operational experience in field visit to manage the day-to-day growth of the network Strong experience in expanding and managing the distribution of a mass market product or service Demonstrated experience in building a distribution network from the start and managing its expansion
• Worked across diverse cultures and geographies advantageous
• Strong experience in customer data a big plus
• Knowledge: ability to write comprehensive reports and communicate effectively with all levels of management and with all types of partners.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos, Nigeria

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Purpose of the Job

• Bharti Airtel intends to protect its business sensitive information by implementing the controls pertaining to People, Process and Technology. These are achieved by implementing information security policies, procedures and practices within various business processes, product/services and employee activities across all functions and lines of business.
• This job is required to ensure the on-ground enforcement and continual monitoring of security operations within all Airtel functions, strategic partners and other third parties in the defined OpCos.
• It encompasses security operations within Data Centers, providing support for managed security services and New Product Development (NPD); supporting business and technology teams by evaluating security related aspects of critical services such as Airtel Money; assessment of the solutions and services platform ; monitoring of ongoing IT & NW security projects; application security; facilitating Internal and External IT audits & helping the operations team during on-ground closure of the audit observations.
• Carry out investigations and forensics; assessment of the risks that may lead to breach of confidentiality and business disruptions; implementing process/technology controls to mitigate the identified risks; closely interacting with respective security heads in other OpCos; reviewing fraud management activities done by operations teams.
• Collaborating with functions to roll-out security policies and procedures; ensuring availability of appropriate security IM, GSDs, and system-level implementation procedures in association with system-owners; owning the responsibility of ensuring ISMS implementation and successful certification (ISO 27001 or 22301) once undertaken in the Airtel locations.
• Reviewing functional implementation of security through ISWG and respective function heads within OpCos.
• Mitigation of the risks that may arise out of Third Parties and eventually ensuring compliance to BTSP; preparing the dashboards for top management review
• Managing the OpCo-wide security override function, according central security approvals after evaluating associated risks; supporting BCP/DR activities; ensuring implementations of security controls at the critical processing areas such as shared services; monitoring compliance artefacts supporting partner security SLAs; and institutionalizing Customer Privacy Framework.

Skills and Qualifications

• Graduate Degree
• BSc Computer Science/Technology/Engineering or related discipline
• Security Certification preferred (e.g. CISA, CISSP, CEH, etc.)
• 10 to 15 years relevant experience
• The ideal candidate should have excellent knowledge of Information Security standards, policies, controls and structures prevalent in the telecom industry along with Africa operating environment.
• Extensive experience in handling information security operations or consulting for large and geographically dispersed organizations.
• A high-level appreciation of Security Architecture and Infrastructure across application, middleware, OS and network domains
• Experience in operational and strategic information security risk management.
• Should have adequate knowledge of the ISO 27001 Standard.
• A detailed understanding of systems design and systems development methodologies is required.
• Should have adequate experience in handling large and complex projects
• Should be familiar with the contents of relevant Government Acts and Guidelines in the Information Technology domain.
• Excellent knowledge of information security frameworks such as COBIT.
• Knowledge and experience in the preparation of asset registers, conduct of risk assessments and in the preparation and implementation of risk treatment plans.
• Knowledge of the latest trends, technology developments, tools and methodologies in the IS Risk Management arena.
• Experience in handling geographically spread teams with proven team leadership skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos, Nigeria

Purpose of the Job

• This function is expected to act as the representative for technical and functional requirements in the area of Access Agnostic Packet Core (AAPCN) solutions to support both Mobile and Enterprise services. The role will define the optimal topology of the AAPCN network to meet a premium service level agreements and industry architecture for next generation EPC and its environment.
• This role provides Level-1 support to the function with hands-on knowledge and experience on the nodes and ensures FTR configuration.

Roles and Responsibilities

• PS Core, Operations to ensure Uninterrupted voice and data service delivery
• Capacity optimization, availability & performance management
• Support in Expansion & Evolution of Core Network
• Stakeholder engagement (internal &external)
• Document management.

Skills and Qualifications

• Bachelor / Masters of Telecommunication / Electronic Engineering degree / Computer Science
• Detailed working Telecommunications Knowledge
• Analytical and Presentation skills
• Detailed understanding of IP / MPLS and its role in the Telecommunications industry.
• A basic understanding of 3GPP / ITU-T and ETSI standards is required.
• Minimum of 2-5 years hands-on working experience in large Mobile Network Operator with the MPC or EPC domains.
• Multivendor experience - Including experience with Charging nodes interaction in data networks.
• Good understanding of the commercial deployment of EPC / LTE, which could include hands-on operations, test and / or deployment. Understanding of the 3G and 4G architecture.
• Detailed understanding of Internet Protocol Suite(TCP / IP)
• Tracing and analysis acumen and experience on end to end E2E service flow.
• Experience on Sy, ESy, Pre-Sy, PCRF interactions with Charging System
• Experience of deployment of key network systems through the delivery life cycle from initial design to full operational handover
• Experience in measuring and analyzing network KPI ‘key performance indicators’
• Experience in using UNIX-based systems.
• Basic understanding of Diameter protocol flow.
• Experience with Unix / Linux / Python scripting is a bonus

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos

Purpose of the Job

• To coordinate, control, manage, support and track day-to-day network operations in the Area to ensure optimal network availability, coverage, maintaining target network KPI’s to deliver plus one network quality and customer focus
• Providing local network support for both the Sales and marketing team in the Areas to ensure the overall network management and quality
• The ATO is the Network SPOC in their respective area and executing arms of Network in the Region

Roles and Responsibilities

• Interface with Zonal Business Manager to understand commercial plans and determine required network support for same
• Ensure OPEX efficiency of MSC locations by ensuring prompt payment of utility bills, effectively managing the electricity distribution companies to avert power disconnections to the data centers and reduced diesel consumption
• Track and lead Correction of Zonal Network performance (Various Network KPIs and Network Availability)
• Manage MS Vendor partners to ensure all the Customer Complaints in the Zone are timely Resolved
• Network Interface to both internal and external stakeholders especially Commercial teams to ensure customer issues are resolved within acceptable KPIs.

Skills and Qualifications

• Bachelor of Electrical / Electronic Engineering or Telecoms Engineering (Master's Degree in Engineering a plus)
• Sound knowledge of Mobile Network O&M
• Cross-functional knowledge of Telecommunications Network
• 5-10 years of varied experience in operation and maintenance in the Telecom industry
• 3-5 years managerial/Supervisory experience in a GSM/mobile company.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos, Nigeria

Job Purpose

• This role will manage sites and shop roll-out planning based on GIS and LandScan Map tools, manage planning across all technologies of 2G, 3G and 4G, responssible for updating all geography related information in BI and other associated platforms.

Key Accountabilities
Manages site roll-out planning based on GIS and LandScan Map tools:

• Would be required to spear head the site roll out process from the commercial team
• Provide adequate information for the processing of ROIs for all sites
• Provide validation and updates to the site master list shared from the network team

Manages shop roll-out planning through these tools:

• Provide insights and direction in the planning of all shop infrastructure in regards to adequate covered population and current site info
• Provide insights and direction to the sales team to aid their decision making process in planning their infrastructure

Updating of all site related information in BI and other associated platforms:

• Providing the BI and IT teams with all relevant site information on time and in full to aid in reporting or the business

Reporting analysis and Insights:

• Make available all reports as at when due to relevant stake holders. Periodic reports like mapa and site wise KPI reports and ad hoc requests as at when due/requested.

Qualifications

• Bsc. in Geography, Engineering or relevant fields
• Knowledge of the latest GIS tools / Software available for reporting
• Knowledge of changes in the population reports and migration patterns
• Exposure to a commercial working environment with knowledge of sales and marketing
• Preferred background being telecom / service industry

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online