Job Vacancies at AB Microfinance Bank Nigeria (Trainee & Experienced)

Anambra, Abia - Nigeria Posted 4 years ago Posted on Accounting / Audit / Finance, Administration / Office / Operations, Customer Service, Sales / Business Development

AB Microfinance Bank is recruiting to fill the following positions:

1.) Trainee Cashier
2.) Trainee Client Adviser
3.) Front Desk Officer

AB Microfinance Bank is a national microfinance bank licensed by the Central Bank of Nigeria (CBN), with its head office in Lagos and branches spread across Lagos, Oyo, Ogun, Ondo and Anambra State.

AB Microfinance Bank Nigeria is committed to its passion of helping to improve the business opportunities of entrepreneurs by availing them of easy access to affordable loans, as well as improve the general financial status of everyone with its deposit accounts. It is a limited liability company duly incorporated in Nigeria under the 2002 Companies and Allied Matters Act, and is regulated by the Central Bank of Nigeria as a fully fledged microfinance bank.

See job details and how to apply below.

1.) Trainee Cashier

Ref. Code: TCASH/ONA/JAN/2021
Locations: Onitsha, Nnewi - Anambra & Aba - Abia
Employment Type: Full-time

Main Responsibilities

Perform Clients deposit and withdrawal transactions (cash and cheque) within approved limits and provide responses to customers’ enquiries or complaints in a polite and courteous manner within the cash area.
Ensure complete adherence to the dictates of the Cashbox Procedure (including adjoining annexes) and other applicable MEMOs in force at all times.
Ensure that Cash is arranged and stored in an orderly manner (according to denominations) in the Till box and ensure that the cash cabin is neat, tidy, and free from all prohibited items.
Verify the correctness of customers account details (Name, account Number, account type etc.), signatures and pictures before performing deposit and withdrawal transaction.
Verify that cash notes received are not counterfeit notes at the time of presentation using the pre-installed Mercury Lights.
Ensure proper and complete record keeping and filing of all transaction reports and receipts
Support and participate in the deposit mobilization effort of the branch.
Actively support the client advisor team in raising deposits by cross-selling, giving general information about products and services and referring clients to the client advisors.
Actively inform clients about transferring their funds via the funds transfer channel.

Requirements

Minimum educational qualification of OND in any related field
1-2 years working experience in any related field would be an added advantage
Good communication and Interpersonal Skills
Active PC user
Excellent customer service relation
Ability to work effectively with minimal supervision

Application Closing Date
15th January, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

2.) Trainee Client Adviser

Ref. Code: TCA/ONA/JAN/2021
Locations: Onitsha, Nnewi - Anambra & Aba - Abia
Employment Type: Full-time

Main Responsibilities

Taking Enquiries and providing necessary information to clients
Active sales of the Banking Services products
Direct promotion in markets
Mobilize deposits by cross-selling the banks products and giving general information about products/ services and their uses/benefits.
Account opening and all customer account related operations
Disbursements of loans
Providing excellent customer service

Requirements

Minimum educational qualification of B.Sc./HND
1-2 years relevant working experience would be an added advantage
Good communication and Interpersonal Skills
Excellent selling and Marketing skills
Active PC user
Excellent customer service relation
Ability to work effectively with minimal supervision

Application Closing Date
15th January, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

3.) Front Desk Officer

Ref. Code: FDO/ONA/JAN/2021
Locations: Onitsha, Nnewi - Anambra & Aba - Abia
Employment Type: Full-time

Main Responsibilities

Welcome customers to the bank; communicating courteously with customers by telephone, email, and in person.
Attracts potential customers by answering product and service questions; suggesting information about other products and services available to clients.
Determine and respond to customers enquiries in a professional manner by direct them to the respective workstation or unit where their needs would be served.
Coordinating loan clients for disbursement according to disbursement schedules.
Resolves product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Refer unresolved customer grievances or special requests to designated departments or units for further investigation and follow-up to ensure resolution.
Directly supervise other admin personnel (cleaners, security guards) for an effective discharge of their duties.
Organize, Sort and distribute incoming mail without delays.
Ensure that the driver’s log book, fuel login sheet, is logged properly and updated.

Requirements

Minimum educational qualification of OND in any related field
1-2 years working experience in any related field would be an added advantage
Good communication and Interpersonal Skills
Active PC user
Excellent customer service relation
Ability to work effectively with minimal supervision

Application Closing Date
15th January, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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