🇳🇬 Job Vacancies @ Airtel Nigeria – 8 Positions

Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company's product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.

We are recruiting to fill the following positions below:

1.) Process & Automation Analyst
2.) Direct & Indirect Tax Officer
3.) Lead, Information Security & Business Continuity
4.) Reward & HR Data Analytics Specialist
5.) Voice Product Executive
6.) Home Broadband Manager, South East
7.) Contract Drafting Executive
8.) Product & Pricing Analysis Manager

Location: Lagos, Nigeria (Hybrid)
Job Type: Full-time

Purpose of the Job

• To provide analytical support to sales management on business operational processes and Incentive payment Management.

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Key Responsibilities

• Writing and Updating process and Policies as required by the different units in S&D. KYC operations, Wholesale Channel Accounting, Sales Order processing, Trade Marketing, Channel Partner.
• Documenting unit/departmental WOW to ensure smooth workflow.
• Initiating monthly payment process.
• Ensuring that all channel base and active partners are accounted for.
• Ensuring that complete information are generated by IT & BI.
• Ensuring that the KYC master is properly mapped to vendor type. that there is no mismatch in the amounts allocated to vendor types.
• Ensuring that all business rules are properly documented and adhered to in payments.
• Calculation and payments of KYC incentive to CP, SMF, MF, AES, SD and SROs to Deal codes & Banks.
• Calculation and payments of channel tailing commissions & ORSC to all Channels. (CP, SMF, MF, SD, AES).
• Ensuring that there are no duplication of deal codes across channels. (So no partner gets paid twice).
• Follow up with all payment stakeholders to ensure that monthly SLA is met.
• Communicate payments zonally & regionally.
• Interpreting business rules required for Promos.
• Ensuring proper validation of all OAFs for promos and reconciliation of accounts.
• Continuous improvements through operations automation.
• Collation of performance target and alignment to territory infrastructure as provided by regions for all frontline salesmen.
• Collation of all performance indexes (GADs, Activating Entities, CLS) from key stakeholders.
• Calculating performance in line with approved management matrix.
• Designing Info-path databases and tables to enable easy and seamless sharing and access of performance by Salesmen.
• Data Collection and input for Market Developers payments.
• Preparation of MD fixed and variable pay.

Education & Experience

• Minimum of B.Sc/HND or its equivalent.
• MBA optional.
• 3 - 5 years’ experience in sales/marketing in Telco or FMCG.
• Demonstrate an ability to be innovative and deliver value to the business.
• Analytical, Energetic.
• Proficiency in Excel.

Skills & Competencies:

• Strong analytical & presentation skills.
• Strong interpersonal Skills
• Entrepreneurial Skills
• A team player with a strong streak of independence and out the box thinking abilities when required to go to it alone.
• Self-starter who can take initiative when required.
• Has a keen sense of the need to deliver services beyond the call of duty in order to achieve the set target.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Only shortlisted candidates will be contacted
• We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants based on, among others, their race, disability, religion or gender.
• All employment opportunities are decided based on qualifications, merit, and business need.

Location: Lagos, Nigeria (Hybrid)
Job Type: Full-time

Purpose of the Job

• To ensure prompt and correct preparation of PAYE and Withholding Taxes reports for monthly returns filing and management of all state WHT and PAYE audits with minimum exposure.

Roles and Responsibilities

• Preparation of PAYE and Withholding Taxes Report.
• Timely payment of WHT, VAT and PAYE Taxes.
• Liaise with HR to ensure schedules and evidences of remittance of NHF and Pension are available.
• Maintain proper records of all tax correspondence.
• Ensure completion of relevant internal tax compliance trackers.
• Collation/processing of documents relevant for employee’s tax clearance certificate and tax relief.
• Ensure correct/accurate employees places of residence.
• Management of tax payment receipts from 36 states and FCT.
• Tax audit preparation/documentations with all the relevant tax authorities and coordination of audit exercises.
• Coordinate delivery of correspondences to FIRS and the states Internal Revenue Service.
• WHT receivables documents/receipts.
• Vendors WHT management.

Skills and Qualifications

• Graduate Degree: B.Sc. / HND in Accounting and ACA.
• 5 years of Tax practice experience and Appreciable knowledge of the Nigeria Tax laws and regulations.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Only shortlisted candidates will be contacted
• We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants based on, among others, their race, disability, religion or gender.
• All employment opportunities are decided based on qualifications, merit, and business need.

Location: Lagos, Nigeria (Hybrid)
Job type: Full-time

Purpose of the Job

• This job is required to ensure the on-ground enforcement and continual monitoring of security operations within all Airtel functions, strategic partners and other third parties in the defined OpCos. It encompasses security operations within Data Centres, providing support for managed security services and New Product Development (NPD); supporting business and technology teams by evaluating security related aspects of critical services such as Airtel Money; assessment of the solutions and services platform; monitoring of ongoing IT & NW security projects; application security; facilitating Internal and External IT audits.

Roles and Responsibilities
Information security operations across all functions and across all SM partners:

• Implementation of information security plans & policies
• Implementation of security controls and compliance with BISP/Africa security guidelines across all functions through functional SPOCs
• Implementation of security controls in compliance with the BTSP/Africa across all Sm partners, VAS vendors and other third parties
• Assisting in Network security operations and securing network VAS operations
• Data Centre security operations (including physical and logical controls)
• Coordination with Sm partners in implementing security policies and procedures
• Driving initiatives with HR and IT for IS awareness and compliance with IT Security SLAs by Sm partners.
• Implementation of security components of the annual IT Plan Implementation of information security plans & policies
• Implementation of security controls and compliance with BISP/Africa security guidelines across all functions through functional SPOCs
• Implementation of security controls in compliance with the BTSP/Africa across all Sm partners, VAS vendors and other third parties
• Assisting in Network security operations and securing network VAS operations
• Data Centre security operations (including physical and logical controls)
• Coordination with Sm partners in implementing security policies and procedures
• Driving initiatives with HR and IT for IS awareness and compliance with IT Security SLAs by Sm partners.
• Implementation of security components of the annual IT Plan

New Product Development and ensuring security is embedded in new services and products:

• Participate in the New Product Development (NPD) lifecycles by providing security parameters for planning at the initial stage.
• Carry out a comprehensive evaluation of the product/ service from Information Security and Regulatory Compliance perspective.
• Ensure that adequate level of security is embedded in all new products and services before production launch

Application Security and Access Controls:

• Facilitate conduct of application security audits from the following perspectives:- network controls, system controls, database controls, authentication controls, authorisation controls, user Id controls and business process controls.
• Ensure conduct of application security reviews of all IBM and non-IBM applications.
• Ensure adequate mitigation of vulnerabilities before any application goes live in production. Monitor and catalyse closure of identified vulnerabilities by the respective partners.
• Ensure the implementation of role based access controls in applications, databases and platforms.

Security Override Document (SOD) and Policy Change Review (PCR) management in applications and firewalls respectively:

• Analysis of risks associated with requested SOD/PCR
• Evaluation of risk mitigation controls and suggesting compensatory controls in case of any technical/business limitations
• Approval of SODs and PCRs

Security Intelligence Framework:

• Implementing means of discerning security intelligence
• Ensuring log retention for mandated period and driving monitoring/ integration with SIEM.
• Tracking threat, vulnerability and exploits in internal and external environment on continual basis
• Promulgation of threats, vulnerabilities and exploits relevant to Bharti Airtel infrastructure to security operations

Business Continuity:

• Facilitating Business Impact Analysis with functional stakeholders.
• Providing customized inputs for BCP development.
• Simulating BCP table-top and full-blown testing

Qualification and Experience

• BSc Computer Science / Technology / Engineering or related discipline
• Security Certification preferred (e.g., CISA, CISSP, CEH, etc)
• 10 to 15 years’ experience
• The ideal candidate should have excellent knowledge of Information Security standards, policies, controls, and structures prevalent in the telecom industry along with Africa operating environment.
• Extensive experience in handling information security operations or consulting for large and geographically dispersed organizations.
• A high-level appreciation of Security Architecture and Infrastructure across application, middleware, OS and network domains
• Experience in operational and strategic information security risk management.
• Should have adequate knowledge of the ISO 27001 Standard.
• A detailed understanding of systems design and systems development methodologies is required.
• Should have adequate experience in handling large and complex projects
• Should be familiar with the contents of relevant Government Acts and Guidelines in the Information Technology domain.
• Excellent knowledge of information security frameworks such as COBIT.
• Knowledge and experience in the preparation of asset registers, conduct of risk assessments and in the preparation and implementation of risk treatment plans.
• Knowledge of the latest trends, technology developments, tools and methodologies in the IS Risk Management arena.
• Experience in handling geographically spread teams with proven team leadership skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Only shortlisted candidates will be contacted
• We are an equal opportunity employer and value diversity. We therefore do not discriminate against
• applicants based on, among others, their race, disability, religion or gender.
• All employment opportunities are decided based on qualifications, merit, and business need.

Location: Lagos, Nigeria (Hybrid)
Job type: Full-time

Purpose of the Job

• To provide Data insights across the full spectrum of the employee lifecycle to enable the team make great decisions and monitor the health of the organization.
• To support the HR team with both cyclical performance and reward activities and projects. The job supports the annual salary review, market surveys, and benchmarking.
• The job manipulates large data sets, providing recommendations back to the business including development of analytical reporting, support of current systems and preparation of management information dashboards & analytics.

Roles and Responsibilities

• Utilization of Predictive Analytics techniques to analyze Human Resources data and predict future events.
• Preparation of HR analytics, dashboards and data reports to be considered by management and staff representatives, highlighting trends and providing analysis.
• Produce reports and liaise with project team to ensure data migration to new HRIS system is completed successfully.
• Regularly review and monitor data quality and building reporting processes to identify any future errors.
• Carry out the annual submission of external data for benchmarking purposes and complete supplementary surveys to provide additional information.
• Support with accurate preparation for annual pay review and bonus scheme including calculation and verification of payments in liaison with Payroll and Finance.
• Work with the Head, Performance & Reward to review the current benefits package.
• Assisting with the development of new reward and benefit processes and programmes to meet business needs and ensure competitiveness.
• Accountable for the administration of Off-Roll employees and their Outsourcing Partners through Headcount and Cost Management, Raising of Quarterly Purchase Requisitions, Approving Monthly Payroll from partners, Advising Partners with Periodic Performance records of Off-roll Employees and Availing Periodic Reports as may be required by different stakeholders.
• Monthly reconciliation reports on Medical and Group-life
• Identify opportunities for improvement of current systems, initiate ideas for change, identify opportunities for standardisation of approach where appropriate.
• Ensures compliance with data privacy regulations and best practices.
• Working as an integral member of the HR team on relevant pieces of work and other duties as required

Qualification and Experience

• Bachelor's Degree in Computer Science, Statistics, or any related field of study
• Minimum of three (3) years of relevant work experience
• Expert level use of Microsoft Office suite including PowerBI, Excel, Power Automate and Sharepoint.
• Proficient in big data tools like Tableau, Hadoop, SQL, R etc
• Knowledge of Oracle HRMS an added advantage
• Demonstrable project management skills
• Knowledge of Benefits, Job Grading, Pay Structures, Pensions, Pay, PAYE Tax administration and related legislation.
• Experience with benchmarking (Hay, Mercer, WTW)
• Ability to keep the information confidential.

Skills and Competencies:

• Practical experience in Predictive Analytics, Data modelling and analytical skills
• Ability to question data and build a narrative to analyse trends
• Excellent accuracy and attention to detail
• Practical understanding of computer systems and applications
• Good oral and written communication skills and the ability to pass on and explain knowledge to others.
• Effective report writing skills and creativity in presenting data
• A quick learner, able to get to grips with new systems in a short space of time
• Ability to understand complicated structures and how the component parts interact
• Ability to build relationships and manage competing stakeholders at all levels and across departments
• Ability to plan, organise and work to tight deadlines.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Only shortlisted candidates will be contacted
• We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants based on, among others, their race, disability, religion or gender.
• All employment opportunities are decided based on qualifications, merit, and business need.

Location: Lagos, Nigeria (Hybrid)
Job type: Full-time

Purpose of the Job

• The role is responsible for process execution at a local level, (including demand fulfilment, definition of OPCO level acquisition plans and supporting site planning) to drive revenue and market share capture.
• The Role requires deep understanding of consumer behaviour, social trends, technology changes and market / consumer requirements.
• It incorporates a combination of these perspectives to generate business opportunities.

Key Responsibilities

• Leverage data and market research to get insights into consumer behaviour and preferences and drive future programs and promotions.
• Track usage pattern to devise growth strategies.
• Keep track of customer life cycle to drive ARPU growth.
• Develop business cases with a keen eye on impact of new products on rate.
• Keep track of customer trends impacting significant changes to CR.
• Launch youth targeted products to drive voice revenue and MoU growth.
• Develop new products and initiatives for trade in line with benchmarking and transfer of best practices across zones
• Project manages technical development of products.
• Develop and analyse daily, weekly and monthly reports, Zone wise and at pan OPCO level to understand customer value sweet spot and opportunities for growth.

Education & Experience

• 3-5 years of experience in a marketing position, with a focus on product development.
• Minimum of 3 years management experience.
• Experience of Telecommunications Industry or FMCG marketing environment
• Able to operate in a performance driven organization.
• Affinity with and technical knowledge of the latest technologies and services used within the industry and affiliated industries.
• Excellent data analysis and excel skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Only shortlisted candidates will be contacted
• We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants based on, among others, their race, disability, religion or gender.
• All employment opportunities are decided based on qualifications, merit, and business need.

Location: Enugu, Nigeria
Job type: Full-time

Job Purpose

• Manage and supervise team of 3rd party Market Developers (MDs) and Direct Sales Agencies’ (DSA) activities.
• Deliver sales target.
• Increase Average Revenue per User (ARPU) and customer base via conversion and churn of existing broadband users to Airtel broadband.
• Prospect and acquisition of high quality broadband customers.
• Ensure channel development and process compliance in order to enhance our competitive differentiation through effective relationship management and customer retention activities.

Key Responsibilities

• Work with 3rd party MDs or/and DSAs to create awareness, education, trial, conversion and regular usage of Airtel Broadband products and services in homes, offices and HORECA outlets.
• Identify opportunities for quality acquisition & execute leveraging all customer-facing staff and channels within region.
• Manage & develop a motivated and result-oriented team of market developers.
• Identify, register and develop profitable DSAs who will have feet on street to penetrate residential estates, outlets, offices and higher institutions with Airtel broadband products.
• Create symbiotic relationships in events sponsorship with HNI presence to drive sales and revenue growth
• Develop forecasts and market projections.
• Database management
• Scorecard update, gap analysis and timely reporting of all initiatives, potential prospects, queries, challenges, call plans and new sales.
• Industry Awareness / Competition Intelligence
• Cross Functional Liaison and Support
• Forecasting, Allocation of sales target and Reporting
• Perform other standard duties as might be required of the position.

Education & Experience

• A First Degree or its equivalent in Computer Science, Business Administration, Sales and Marketing or Business related discipline.
• Superior written and verbal communication skills.
• Selling skills, organizational skills, and self-directed time management skills
• Ability to plan daily/periodic operations and turn strategy to execution.
• Proficiency in Microsoft Office, especially PowerPoint presentations.
• 5+ years of varied experience in Sales & Marketing with at least 1 year in middle management level.
• Relevant experience in Telecom industry is desirable
• Solid track record of sales performance, new business development, quality customer acquisition and key account management with a passion for Airtel Nigeria products/services
• High level of professionalism in both appearance and attitude.
• Authoritative, ultra-professional experts with an inviting and friendly demeanour
• Demonstrated passion for sales and delivering unparalleled customer service
• Goal-oriented, self-motivated and possess an entrepreneurial spirit which sparks their creativity and resourcefulness.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Only shortlisted candidates will be contacted
• We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants based on, among others, their race, disability, religion or gender. All employment opportunities are decided based on qualifications, merit, and business need.

Location: Lagos, Nigeria
Job type: Full-time
Career Level: Mid-Senior level

Purpose of the Job

• To review and effectively implement the company’s entry into commercial contracts by reviewing, drafting, and advising on contracts related points of law, managing diverse tasks involving legal matters to support the department.

Key Responsibilities
Ensure all corporate commercial transactions agreements are drafted and processed within the Quality, Standard and Time agreed with the respective business units of the Company:

• Familiarize self with provisions of the Company’s Delegation of Authority (DOA) and relevant policies on Contract execution and approval/documentation
• Check and ensures that instructions to prepare contracts are well documented by User Groups and approved in line with the provisions of Company DOA.
• Ensure that the set timelines and standards are adhered to.
• Source proper form of documentation for each type of transaction.
• Ensure that drafted document covers all issues and adequately protects the Company’s interests.

Supporting the Department in respect of Company’s corporate & commercial matters including Intellectual Property matters:

• Obtain proper instructions for registration of intellectual property from the relevant User Group
• Immediately take steps to register all trademarks requiring registration
• Follow up with the Regulatory bodies to ensure that all queries raised in the registration process are addressed and cleared.
• Flag any breach of the Company’s Intellectual Property rights and take steps to reprimand perpetrators in accordance with the legal provisions.

Liaise with external counsel:

• Ensure that proper instructions are obtained from the internal User Group that requires the external legal services
• Spell out the company’s objective for each brief to the external advisors and agree delivery timelines and costs which must be within budget
• Monitor delivery and ensure that expected standards are met
• Review the advice provided by external counsel to ensure that solutions are provided or collaborate with external advisor until a solution is proffered
• Escalate matters to manager on a regular basis as required

Company Secretariat:

• Assist in Ensuring adequate preparation for Board and Board Committee Meetings and Circulation of Board and Board Committee Papers in accordance with agreed targets.
• Maintain proper and up-to-date corporate records, registers, and other documentation of the Business, Directors, and Shareholders.
• Attend to queries from Directors and Shareholders, and requests for corporate documentation/information from other departments and the Group.

Educational Qualification & Experience

• Bachelor of Laws (LLB);
• Master of Law (LLM) degree is an added advantage
• 3-5 years’ experience in handling contractual /commercial-related legal matters.
• Up-to-date knowledge of commercial law, including, but not limited to: Legal drafting, general contract law, corporate and commercial law, telecommunications industry structure and business models and employment law and practice.
• Intellectual Property law
• Application Knowledge.
• Data Analysis.
• Financial Modelling.
• Finance Business Partnering.
• Research & Data Gathering.
• IFRS.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Only shortlisted candidates will be contacted
• We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants based on, among others, their race, disability, religion or gender. All employment opportunities are decided based on qualifications, merit, and business need.

Location: Lagos, Nigeria (Hybrid)
Job type: Full-time
Level: Mid-Senior level

Purpose of the Job

• To ensure that existing and new products are competitively priced in line with the financial target of the company and competition as a guide.
• Provide management with information relevant to aid decision making and steer the company towards profitability.

Key Responsibilities
Product Profitability Analysis:

• Evaluate business case for new projects.
• Evaluate and advise management on the impact and benefit of all Intervention and initiatives.
• Review, analyze and validate accuracy and profitability of new tariff plans.
• Review and analysis pricing of new products/promos to ensure profitability and approval in line with DOA.
• Carry out Post-Launch analysis of new products and promos.
• Monitor pricing to ensure that the objectives are achieved (acquisitions/usage/revenue).
• Monitor the ongoing competitively and profitability of product prices

Segment-Wise Revenue Analysis:

• Monthly analysis of data plans for profitability
• Monthly analysis of new activations. Checking contribution to revenue vis a vis Cost of Acquisition
• Bucket wise revenue analysis (detailed break-down of revenue for planning purposes)

Cost Controller:

• Ensure AOP/revised AOP is strictly adhered to. Flash & forecast reviewed and submitted promptly/Ensure the month end Business Review presentation submitted as per due date
• Update monthly template on expense category showing detailed expense breakup, rate/volume analysis and continuously identify opex savings initiatives

Innovation: Value addition ideas and Implementation:

• To Provide and implement at least one value adding idea per quarter

Ensure delivery of BPA Reports assigned as per BPA Calendar:

• BPA reports
• Timely delivery of reports.
• Quality in the delivery of reports

Education & Experience

• First Degree in a related field. MBA / M.Sc will be an added advantage.
• ACA, ACCA, CIMA, CFA is compulsory.
• Over 7 years’ experience in Tariffing, Product Pricing & Performance Analysis
• Advanced Knowledge of SQL script writing and data mining techniques.
• Proficiency in use of Microsoft Excel, Word & PPT.
• Application Knowledge.
• Data Analysis.
• Financial Modelling.
• Finance Business Partnering.
• Research & Data Gathering.
• IFRS.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Only shortlisted candidates will be contacted
• We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants based on, among others, their race, disability, religion or gender.
• All employment opportunities are decided based on qualifications, merit, and business need.