Job Vacancies @ Airtel Nigeria – 8 Positions

Location: Lagos, Nigeria
Job type: Full-time
Level: Mid-Senior

Purpose of the Job (Brief)

• The prospective role holder will contribute to the overall success of the organization by effectively managing Financial Reporting, taxation and accounting processes.

Key Accountabilities

• Ensure company level books closing process every month, quarter and year in terms of timelines and accuracy.
• Preparation of Financial Statements (Balance Sheet, Profit and Loss Statements, Cash Flows and Notes on Accounts as per applicable IFRS and Banking Regulation by CBN). Custodian of the internal control framework as required by Regulation. Drives cross functional compliance.
• Review of work related to vendor payments and ensuring completeness of month end provisions.
• Compliance of all statutory requirements related to Direct and Indirect taxation of the organization are met including timely and accurate submissions returns, proper documentations, etc.
• Conducts reviews of the banking operations. Analyses trial balances including aging, movement, recoverability and impairment. Perform variance analysis and sense checks.
• Ensure adherence to audit requirements including co-ordination with Statutory, Tax and Internal Auditors, regulatory audits, for timely closure as per calendar.
• Implement and ensure compliance with internal financial and accounting policies and procedures.
• Maintaining Financial Delegation of Authority (FDoA).
• Document and maintain complete and accurate supporting information for all financial transactions.
• Develop and implement policies and procedures as required to ensure that company financial information is secure.
• Should be able to specify accounting and tax implication when new products are rolled out.
• Governance of tax accounting done by Shared Services team and guide them with relevant rules, steps etc.

Educational Qualification & Experience

• Minimum of a First Degree in Accounting, Finance or related disciplines.
• Over 8 years of work experience in banking/financial services industry.
• Experience of working in a Accounting /FINCON function in a Bank is a mandatory requirement.
• Understands accounting principles, standards (IFRS) and Banking Regulations.
• High level of proficiency in the using the Oracle Flexcube/Accounting software, Proficient in using Microsoft Offices Software.

Skills & Competencies:

• Strong analytical, problem solving and decision making skills to evaluate alternatives and provide recommendations on business issues.
• Verse with taxation rules and returns for reporting and compliance.
• Excellent excel skills.
• High integrity.
• Effective communication skills.
• Extremely proactive and able to take initiative in making strategic decisions.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos, Nigeria
Job type: Full-time
Level: Mid-Senior

Job Purpose

• The role holder is responsible for maintaining and managing Enterprise Hardware infrastructure which manages in-house developed and applications sourced from various third party vendors including Huawei, IBM, Comviva, Avaya etc.
• Responsible for maintaining uptime, enhancements as per Business requirements, integration & Support of Hardware. Major Hardware include IBM/Huawei Servers, Enterprise Storage Systems, High end Backup and recovery devices, etc. The Hardware Infrastructure houses BSS systems like CRM, Billing, Service Delivery Platform, Business Intelligence, ERP, Sales Systems etc.

Key Accountabilities

• Support the overall IT strategy with solid network infrastructure planning and roadmaps.
• Maintain/update and govern the execution of technology plans that are aligned with the business strategy and vision across the IT stack for Airtel Nigeria with strong visibility on how IT contributes to business success.
• Responsible for the end to end (multi-tier) Enterprise IT and Telco centric infrastructure planning and operations to ensure availability of adequate capacity, system uptime to meet business expectations in a sustainable and optimized manner.
• Ensure uptime of Hardware (Servers, Storage, DC Infra, and Services as per agreed SLAs with the Partners & Vendors)
• Oversee the operations of multivendor and multi-technology Server and storage infra landscape to ensure seamless delivery of infra requirements. Eliminate complexity and potential inhibitors within the landscape.
• Participate in IT normal and business disaster recovery drills for critical and non-critical applications.
• Engage in standard Incident, Problem, Change and Risk Management of the Server and Storage Infrastructure.
• Liaise with partners in the process of delivering required SLAs, KPIs and RCAs.
• Engage partners for adequate capacity management to meet Server and Storage infra needs.
• Act as a single point contact for the customer for all server and storage related issues
• Track and evaluate usage statistics of deployed systems and advise on required capacity provisioning actions.
• Continuously engage with Business & Technology departments to understand the issues, requirements and engage with the Partners for proper resolution and delivery of services as per agreed time and SLAs.
• Ensure Server and Storage infrastructure is provisioned according to designed architecture.
• Contribute to the overall quality of service delivered to internal users.
• Provide technical leadership for the implementation of assigned IT Infrastructure projects.
• Own project technical deliverables and ensure delivery to acceptable standards.
• Engage with the Projects team / delivery team and solution engagement teams for Operationalizing of the Project. Engage in ‘Build-to-Operate’ activities.
• Work in close co-ordination with Applications team for selecting and implementing end to end Solutions and support.
• Implementation of end to end service path and revenue path of the customer

Educational Qualification & Experience

• A First / Second Degree in related discipline from a reputable university.
• 10 to 12 years relevant experience in mid to large size organizations
• Preferable working experience in Telecom environment.
• Experience in multiple, diverse technology environments and domains.
• Practical working knowledge with hands-on exposure in Network infrastructure domain.
• Advanced understanding of Active Directory, Servers, Storage, Windows and Linux operating systems, virtualization (VMware), cloud technologies, Databases, CCT, containers and orchestration platforms.
• Strong understanding of technology architecture.

Skills & Competencies:

• Proven ability to collaboratively pursue issue resolution and push for long term and permanent solutions to on-going problems.
• Proactive engagement with Internal teams & Partners.
• Proven Problem solving capabilities.
• Excellent communication Skill.
• Understand complex relationships and meet timelines.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos, Nigeria
Job type: Full-time
Level: Mid-Senior

Purpose of the Job (Brief)

• The position is key in identifying potential and existing revenue leakage areas in the business and preventing such leakages thus enabling the business maximize its revenues and in essence increase profitability.

Key Accountabilities

• Comparison of Interconnect CDRs and Switch CDRs from other downstream systems e.g. Cognos, Connectiva etc. to ensure accurate recording of traffic on the Interconnect System.
• Review international interconnect dump from all Transit MSC for B table and check for all the charging, routing, and barring parameters defined on each MSC.
• Design controls and processes to ensure accuracy and completeness of billing of revenue products across all billing domain with the organization. Identify GAPS and initiate work steps.
• Developing and interpreting Roaming reports and revenue KPIS and providing consultation to management
• Ensuring compliance with self-validated control check list.
• This is achieved through reconciliation of partner’s records, highlighting areas of dispute and liaison with partners to resolve disputed invoices.
• Reconciliation and validation of roaming partners test records with Airtel data and ensuring accurate processing of records by the data clearing house.
• Ensure that routine test and validations are done for all new roaming partners, products/services to ensure accuracy and completeness to prevent loss in revenues.
• Reconciliation and validation of Airtel records d with the clearing House records, ensuring record completeness, billing accuracy and prompt transfer of files to avoid old and unbillable records for inbound and outbound roaming operations.
• Review of audit issues on roaming controls and ensuring prompt closure of any outstanding issues.
• Monitoring of roaming traffic trend per revenue stream as well as analysis, investigation and resolution of traffic issues
• Conduct root cause analysis for all KPIs beyond admissible parameters
• Ensure Least Cost Routing is prepared and implemented accurately.
• Resolving all interconnect disputes where variance between Airtel records and Interconnect Operator records exceeds acceptable variance allowed by NCC.
• Ensure Interconnect CDRs are made available to Operators when invoices are disputed
• Ensure the accuracy of rates, trunks, switch and all other reference data configured on the interconnect billing system.
• Reconcile test CDRs between Airtel and Interconnect operators and ensure completes, accuracy and validity of CDRs before new routes are opened or expansion of existing routes.
• Ensure that Interconnect reports and KPI’s are available to stakeholders and management for decision making.
• Monitor Interconnect Switch, Trunk and Operator to ensure completeness of Operator minutes of use and revenue arising.
• Reconcile traffic sent/from various MNOs through clearing houses to detect possible cases of traffic refiling.

Education & Experience

• First Degree in Finance, Sciences or related discipline, MBA an added advantage.
• Minimum of 12 years relevant working experience with +5 years in Revenue Assurance and Fraud management.
• A professional qualification such as ACA, ACCA, CISA is desirable.
• Solid problem-solving and business acumen skills.
• Team leadership/project management skills.
• Sound knowledge of SQL (Structured Query Language) and ACL (Audit Command Language) for data analysis and reporting.

Skills & Competencies:

• Proactive and resilient.
• Excellent communication skills.
• Good leadership/interpersonal skills.
• Problem solving skills and good team spirit.
• Good leadership/interpersonal skills.
• Communications skills.
• Proactive and resilient.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos, Nigeria
Job type: Full-time
Level: Mid-Senior

Purpose of the Job (Brief)

• To develop and manage all revenue assurance controls and provide comprehensive assurance for financial services.
• To ensure mitigation of revenue leakages, fraud and error.

Key Responsibilities

• Develop standardized processes and controls around mobile money wallets and financial services.
• Design GAP analysis for all mobile money and financial services.
• Develop policy, procedure and processes framework for revenue assurance of mobile money and financial services.
• Implement RAFM compliance monitoring system around mobile money.
• Review of pricing and commissions for all business stakeholders like Customers, Merchants and Agents.
• Ensure strict application to Group Finance directive on the management of revenue generating events within the opco.
• Validation of commission payouts
• Monitor alerts and closures from FMS system to ensure quality of work and avoid any revenue leakage.
• Investigate suspicious transactions and file suspicious activity report as required.
• Analyze and identify possible money laundering activities
• Review controls around custody of test Sims cards and other system that facilitate mobile money transfer
• High Balance review
• Trending of transactions to identify any abnormal spike in trend.
• Closure of statutory and internal Audit issues by implementing agreed audit recommendations.
• Liaise with Banks, Vendors and other stakeholders to resolve all outstanding issues around mobile money wallet and financial services.
• Reporting to the Opco leadership as well as Board Level Committees, ACB and RMCB as applicable
• Implementation of the directions of the Board Level Committees

Education & Experience

• Bachelor's Degree in Accounting or other Business related courses
• Professional certification in Accounting (ACA) or Audit and risk control(CISA)
• At least 10 years financial, operational and Information technology experience in Finance with hands on experience in Fintech, Financial services, Mobile Money Wallet and PSB services.
• Significant experience and exposure to mobile money transfers, services, rates, tariff regulation, service level agreement, retail and corporate agreements and contracts preferably from Mobile Money/Banking.
• Strong understanding of data analysis, auditing and reconciliation methods and procedures.
• Proven ability to take large amount of multi –faceted data and create insightful and meaningful information to be used in business decision making.
• Very good software skills, especially in MS-Excel, ACL and Word. Successful history of working with software application.
• Hands-on SQL or Oracle experience helpful.

Skills & Competencies:

• Strong analytical and data interpretation skill.
• Strong communication skills with all levels of management in a professional capacity.
• Ability to work effectively under time constraints and deliver results by critical deadlines.
• Excellent verbal and written, organizational and interpersonal skills.
• Ability to work seamlessly across businesses and hierarchy levels.
• Project and program management skill.
• High integrity.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos, Nigeria
Job type: Full-time

Purpose of the Job (Brief)

• To ensure total compliance of Account Payable transactions to Company’s policies and procedures and strict adherence to the regional DOA.

Key Responsibilities

• Ensure that all Operating Expenditure (OPEX) transactions posted for Network, Marketing, IT, S&D, CSD, VAS, B&C, CSR, HR, Legal and Admin are captured appropriately in the correct account codes
• Ensure that all booked invoices are reversed from the prior period accruals accurately
• Ensure that all accrual expense booked for the month have verifiable back-up scheduled as forwarded by the User Group.
• Ensure timely submission of validated user group input to ACE.
• Ensure accuracy and completeness of review decks for Network, Marketing, IT, S&D, CSD, VAS, B&C, CSR, HR, Legal and Admin Expenses.
• Follow up with vendors to obtain SOA for reconciliation and forward all SOA received to ACE
• Ensure reconciliation are done in line with group policy and Opco Target for reconciliation
• Follow up to ensure NDC are obtained for all reconciliation done
• Follow up to ensure reconciliation open issues do not age above above 30 days
• Ensure timely preparation of DTR and AG Alignment Schedule
• Ensure that all adhoc reporting requirement for Account Payable as requested by the Group is performed within two (2) days of request. Where this is not possible an escalation is required.
• Ensure Balance Sheet Reconciliation is done for all allocated accounts
• Ensure timely submission of intercompany debit note to HQ
• Ensure monthly reconciliation of clearing account t
• Ensure timely submission of auditors schedules
• Attend to queries raised by auditors during internal and external audit;
• Ensure that all Provision for expenses do not age beyond 90 days without any escalation.
• Ensure monthly balance sheet reconciliations for allocated accounts
• Ensure account clean-up for reconciling items arising from balance sheet reconciliation.

Educational Qualification & Experience

• University Degree in Accounting or related discipline.
• Chartered Accountant: ACCA / ACA
• Minimum of 2 years post-NYSC experience in Financial Accounting
• Adept user of Accounting packages; Sage Line 500 , Oracle ERP and ASI
• Proficient in the use of Microsoft Office tools.

Skills & Competencies:

• Good Communication(Oral & Written) and Inter-personal skills.
• Detail Oriented and Analytical.
• Spontaneous and logical.
• Strong ethics.
• High Discipline and professionalism.
• Self-Motivated and Passionate.
• Team player.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos, Nigeria

Purpose of the Job (Brief)

• The CX App Support SME is responsible for governance and management of customer facing application management teams to deliver application support services related to applications, tools and utilities for Airtel Nigeria IT operation.
• This role will oversee managed service operation staff to ensure that operational commitments are consistently delivered for Airtel Nigeria.
• The SME will be reporting to Operations Lead.

Key Responsibilities

• Delivering activities in line with Customer Service Application domain strategy and initiatives to support IT enablement to drive sales in Airtel Nigeria.
• Ensure Application Uptime with 99% for all CX Based Applications
• Delivering seamless IT Operation of Airtel Nigeria business for CX Application management supporting KYC, USDM et al
• Promoting continuous improvement of processes and delivery of results within assigned domain.
• Optimizing Change requirement delivery for faster time to market and ensuring first time right efficiency and product release.

Education & Experience

• M.Sc / Bachelor's Degree in Computer Science, Systems Analysis or a related study.
• 5 - 7 years of work experience on Pre-paid/Post-Paid/Enterprise/VAS/Mobile-Money Application operations support.
• Experience working in multi-vendor managed service IT operating model.
• Exposure to IT Service Management framework with good vendor management skill.

Skills & Competencies:

• Excellent understanding of the Telco IT domain as well as architecture understanding for IT applications in a telecom environment.
• Expertise in the area of managing Enterprise, Pre-paid, Post-paid, VAS, related applications.
• Demonstrate interest in open source environment.
• Solid knowledge on IT Service management framework.
• Ability to plan, and organize larger activities
• Excellent communication skills - written and verbal.
• Ability to apply multiple technical solutions to business problems.
• Ability to assess the value from functions and capabilities of new technologies.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos, Nigeria

Purpose of the Job (Brief)

• The prospective role holder will define the optimal topology of the circuit switched core network to meet a premium service level and architecture;
• To evaluate network design and define integrated planning/implementation criteria and guidelines with partners for capacity management and dimensioning of the core network;
• Also would evaluate delivery of CS core projects to designed SLAs whilst exploring the most efficient ways to deliver any new functional requirements placed upon the CS Core Network by 2G/3G/LTE access technologies.

Key Responsibilities

• Drive planning and design excellence by providing quality solutions to business requirements at reduced cost/time.
• Plan and facilitate the long term network evolution of CS core network within best industry practices with a side emphasis on improving CAPEX productivity and service offerings for competitive advantage.
• Facilitate the establishment of high levels of reliability and redundancy in the core network.
• Ensure that all CS core nodes (MSS, MGW, TSC, HLR, STP, etc.) are functional as per the business and network requirements including those in the EPC/LTE domain.sa
• Effective lifecycle management of core elements under responsible area.
• Ensure that the project related documentation reflects a fit-for-purpose design and complies with the contractual vendor requirements.
• On concept of solutions proffered and prior to implementation, documentation in the form of SD, HLD and LLD designs should be prepared to include technical functionality, platform design and platform integration with relevant network elements.
• Ensure proactive network dimensioning and perform adequate expansions to cater for increasing traffic requirements.
• Perform adequate dimensioning, of all MPC/EPC related Nodes - in accordance with network growth and projections.
• Continuously being the loop of the network traffic, licenses, trends and various parameters to ensure the Network elements are operating as expected. Where required, take corrective action with input from Operations.
• Effective understanding of Operational and Business support systems (OSS/BSS) for performance reporting, Key performance indicator (KPI) monitoring and tuning for effective end to end planning of data services.
• Ensure projects are aligned with the Annual Operating Program (AOP)
• Liaise with partner teams, Airtel HQ and other departments to evaluate progress and seamless delivery of Core network projects and deployment of key networks systems from initial design to full operational handover.
• Derive maximum commercial benefit from CAPEX commitments in terms of injected capacity and services by ensuring all dependent enablers and functionality to deliver optimum services are fully implemented and functioning according to design specification.
• Provide consultation services to relevant business units including Liaison with Marketing and IT for new products and services.
• Hold necessary Kick off meetings with stakeholders where/when required.
• Maintain high Team Harmony and Engagement at all times with both internal and external teams and stakeholders.
• Ensuring that the MS/MC partners deliver the projects to the high quality expected first time right.
• Engage with business teams to understand functional needs/business problems and concerns and come up with possible plans/solutions to address these requirements cost effectively
• Technology assessments and POC trials (RFI/RFP/RFQ). Verification of solutions before roll-out.
• Analyze business requirements and processes before converting ideas to solution design of new services; where required research into new technology and development in Telecommunication industry with regards to Voice and Multimedia services.
• Prioritize self-workload as required to meet the fluctuating demands of business and requirements from other stakeholders.

Education & Experience

• Bachelor's / Master's of Telecommunication / Electronic Engineering.
• Detailed working Telecommunications experience with sound knowledge of mobile network planning and optimization.
• Minimum of 5 years varied experience in planning, implementation, operation and maintenance with a Mobile Telecommunications Network Operator or Vendor
• Vendor experience - HUAWEI, ERICSSON, ALCATEL LUCENT platforms and packet core architectures - Including Charging nodes in data networks.
• Previous O&M understanding is an added advantage.
• A basic understanding of 3GPP /ITU-T and ETSI standards is required.

Skills & Competencies:

• Analytical and Presentation skills.
• An excellent understanding of the underlying IP transport networks with applications to converged networks would be of much added benefits.
• Experience of the commercial deployment of a mobile/enhanced core network, which could include design, test and/or deployment.
• Good understanding of Interrelated domains (circuit & packet core, online & offline charging, IN protocols, next generation technologies e.g. IMS) required.
• Also a very good understanding of access network technologies (BSC, RNC) as related to core and the evolution of 3G networks moving towards 4G.
• Experience of deployment of key network systems through the delivery life cycle from initial design to full operational handover
• Good project management knowledge
• Experience in measuring and analyzing network KPI ‘key performance indicators’
• Personal tenacity to succeed
• Must have excellent organizational and communication skills.
• Highly organized and good at implementation
• Time management skills with commitment to project timelines.
• Self-motivational skills
• Good analytical and problem solving skills.
• Good practical skills in troubleshooting and fault resolution for supporting operations teams as an escalation point

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos

Purpose of the Job (Brief)

• To establish and maintain a comprehensive and professional Facilities Management System as well as coordinating the day-to-day facilities management operations while ensuring compliance to standards, guidelines & procedures.
• Development and implementation of Company wide strategies and policies on company facilities and utilities.
• Responsibility for the operation and maintenance of all company manned properties including headquarters, regional offices, MSC sites, shops, etc across all departments and functions of the company.

Key Responsibilities

• Preparation and management of departmental annual budgets and input into the longer term financial plans for the company.
• To manage F/RE Opex and Capex budget in line with approved budget to ensure no overspends
• Carry out periodic negotiations of rentals and service charge for all leased locations to ensure competitiveness of rates/prices.
• Building and motivation of a team to deliver world class facilities management
• Provide leadership and guidance to direct reports
• Ensure growth development of line to ensure smooth succession plan for the department as well achieve career aspirations of team members
• Management of a large contractor universe providing a variety of Facilities Management and related services to the company
• Lead and direct the definition and implementation and review of companywide processes, policies and procedures as it relates to Facilities management
• Coordinate the execution of the department’s work programmes and plans.
• Ensure synergy and collaboration in intra-divisional activities and communication in order to facilitate effective and smooth running of the company
• Contract Development and Administration
• Ensure adherence to inter-divisional/interdepartmental Service Level Agreements (SLAs).
• Ensure that facility management practices conform to Health, Safety and Environment legislations
• Continually keep abreast of facilities management related best practices to improve the department’s services.
• Establish and maintain relationships with key internal and external stakeholders
• Provide Monthly Flash and forecast report.
• Monthly updated lease register showing status of all leases and highlighting those up for renewal in line with renewal SLA.
• Expense tracking and accrual reports.
• Produce weekly facilities issue monitoring and resolution report.

Education & Experience

• Bachelor in Engineering / Facilities Management / Estate Management / Social Sciences or appropriate Building industry Degree.
• Minimum of 10 years relevant work experience
• A Postgraduate Degree in Business.
• Must have exposure of Safety, Health & Environment issues.

Skills & Competencies:

• Confident articulate and hardworking team player with a desire to excel and a passion for the work. Possess a passion for service delivery, customer focus and delivering solution.
• High Energy.
• Attention to detail.
• Quality driven.
• Integrity.
• Interpersonal skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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