Job Vacancies @ Airtel Nigeria – 7 Positions

Location: Lagos, Nigeria
Job type: Full-time
Level: Mid-Senior

Job Purpose

• Airtel SmartCash PSB wishes to recruit a suitable candidate for the role of Head of Banking Operations. This position is responsible for Overseeing transaction operations, operations finance and general banking operations of the SmartCash PSB.

Responsibilities includes managing:

• Transactions / Settlements
• Managing Bank and Channel reconciliation
• Revenue Assurance function
• Channel Reconciliation and commissions
• Treasury Operations
• Digital Channels
• Banking Operations is one of the largest divisions in SmartCash PSB and has diverse responsibilities, including correctly settling and recording millions of transactions per day, identifying and mitigating all operational risks, developing strong client relationships and partnering with technology to realize the full potential of Payment Banking
• Provide documentation to support system design, testing and training. Assist with the management of customer expectations and customer interactions and participates in team quality management initiatives.
• Responsible for all aspects of managing department personnel including hiring, training, coaching and development, performance appraisals, counseling, etc. Managing team of operation professionals and grooming them for the career progressions.

Key Responsibilities
Banking Operations:

• Handling banking operations related to determining financial objectives, preparing & implementing systems, policies & procedures for streamlining the Banking Operations.
• Managing TAT on transactions and COs control with zero errors.
• Assumes responsibility for ensuring the efficient and effective Bank Operations
• Stays abreast of latest technological advances and process improvements in bank operations.
• Researches, analyzes, and performs due diligence, and then makes recommendations for improvements in work processes, cost containment, etc.
• Works closely with other divisions and departments of the bank to ensure effective delivery and support of products and services.
• Assumes the overall responsibility for developing, updating, and implementing changes to the operational components of the Business Continuity Plan.
• Preparing & presenting various weekly/monthly MIS reports pertaining to process and productivity.
• Implement Controls in transaction postings
• Ensure accurate GL report
• Handling treasury operations

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Assessments and Handling Clients:

• Analyze and understand the impact of any new requirements on existing businesses
• Works closely with partners / vendors in leading system implementations that affect department functions.
• Coordinates with partners/ HODs/ vendors to ensure that outside contractual services are provided as per agreements. Analyzes vendors to assure price, quality, and service
• Define and implement new business processes as a result of the change portfolio
• Assessing needs of channel/ partners/ customers /clients and accordingly charting out viable finance portfolio after considering financial, legal and technical aspects.
• Performing the functions of assessing creditworthiness of clients and taking adequate steps to ensure receipt of payments and recovery of debts.
• Handling high value fraud cases / defaulters / insolvent clients.
• Manage customer experience, complains and resolution
• Develop seamless experience for customers
• Ensure distribution agents are fully support and resolve agent related operational issues

Manage Transactional Operations/ Service Expenses within budgets:

• The role enables the candidate to engage with various groups within the Firm in Finance, Risk, Legal, Compliance and IT to ensure smooth operations of business with various Operations Risk and Control initiatives currently underway
• Identify opportunities and implement initiatives and reduce service expenses
• Identify, implement and seek gains by driving productivity and improvement in various customer service functions including partner controlled operations.

Risk Management:

• Managing risks and implementing effective mechanisms to mitigate them.
• Monitor risk management policies and procedures to ensure that program and organizational risks are minimized
• Advise the organization's leadership on appropriate insurance coverage for the organization and the Board of Directors
• Responsible for departmental compliance, loss control, affirmative action, and audit initiatives. Stays current with appropriate compliance updates.
• Monitoring key control and performance indicator statistics on an ongoing basis and acting on key control / performance issues identified.
• Analyzing risk appetite of an individual for providing them apt investment solutions, ensuring that that solutions provided match the risk profile.

Project Management Accounting:

• Maintain financial records for each project in a manner that facilitates management reports
• Ensure that accurate and timely financial statements are prepared in accordance with contract agreements with funders
• Provide accurate and timely reporting on the financial activity of individual projects

Information Technology:

• Evaluate the need for new technology to meet the organization's financial data processing, control, and reporting requirements
• Advise on appropriate technology that meets the organization's information requirements and financial resources

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Educational Qualification, Experience & Competencies
Education and Certification:

• MBA
• Relevant Professional Certification/Membership

Work Experience:

• A Minimum of 10 - 15 years post-NYSC experience in Banking Operations.

Skills and Competencies:

• Financial acumen
• Creative / innovative approach towards customer/partners delight
• Ability to influence, control and negotiate
• Strong analytical skills
• Attention to detail
• Ability to collaborate and network
• Intense customer focus
• Six Sigma or Strong project management skills
• Project management experience
• Risk, testing, compliance, or audit experience
• Effective ability to influence, drive change and resolve conflicts
• Knowledge of Mobile Money various products, systems, and channels
• Strong banking operation experience
• Agency banking operations

Application Closing Date
29th April, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos, Nigeria
Job type: Full-time
Level: Mid-Senior

About the Job

• Airtel Smartcash PSB wishes to recruit a suitable candidate for the role of Head, Treasury. The role will be responsible for overseeing all Treasury Operations for Smartcash PSB.

Job Purpose

• Liquidity & Working Capital: Reporting & Planning; Driving Cash Flow Mgt, Driving Working Capital Management, Driving Projects (Liquidity Mgt Solutions), Bank Charges reduction; Exchange Rate Dealing.
• Risk Management: Support Hedging Activities; Forecast exposures, Maintain Hedge documentation, Support tracking of financial markets.
• Debt Management: Closure of Bank Lines; Document negotiations; Debt related reporting and information.
• Contact with Banks: Bank relationship management
• Policy: Proper Application of treasury policy in particular to verify compliance with trading and other limits

Key Responsibilities
Policies and Procedures in The Area of Loan Administration:

• To implement and ensure compliance to policies and procedures to effectively and efficiently manage loan administration in the Company with a view to ensuring that obligations to lenders are met as and when due.

Turnaround for all loan administration transactions:

• To ensure 24 hour turnaround for processing of payments to lenders.

Loan book of the Company and adherence with loan covenants:

• To maintain complete, accurate and valid loan book of the Company at all times as well as ensuring 100% adherence with all loan covenants.

Relationship management:

• To manage relationship with lender banks and other financial institutions in relation to loans.

Policies and procedures for liquidity and cash management:

• To establish, review and implement policies and procedures to effectively and efficiently manage the cash and liquid assets of the Company with a view to ensuring that obligations to customers are adequately funded as and when due.

Weekly, monthly and annual funds management reports:

• To prepare and/or review all cash/funds management reports ensuring completeness and accuracy at all times.

Cost management:

• To implement cost efficient and effective measures in relation to liquidity management.

Receivables management:

• To ensure the bank’s receivables are kept at a reasonable level in achieving an optimal working capital position

Relationship management with Partner Banks:

• To manage relationship with Partner Banks and other service providers in relation to payment.

Internal controls and reporting:

• To ensure 100% compliance with extant internal controls and guidelines while guaranteeing complete and accurate reports of division’s activities at all times.

Foreign exchange purchase and utilization:

• To plan and coordinate the purchase of foreign exchange and utilization in the most efficient manner and at most optimal cost possible.

Educational Qualification, Experience & Competencies
Education and Certification:

• A First Degree or its equivalent in any discipline
• Professional Certification in Treasury related function e.g. ACI or Treasury Dealership Certificate

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Work Experience:

• A Minimum of 15 years post-NYSC experience out of which 10 years must have been spent in Treasury related function.

Behavioural Competencies:

• Good interpersonal relationship
• Strong problem solving and analytical skills
• Result oriented
• Personal organisation and effectiveness
• Attention for details
• Strong ethics.

Application Closing Date
29th April, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Only shortlisted candidates will be contacted.
• We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants on the basis of, among others, their race, disability, their race, disability, religion or gender.
• All employment opportunities are decided on the basis of qualifications, merit and business need.

Location: Lagos
Job Type: Full-time · Associate

Purpose of the Job (Brief)

• FR executive contributes to the overall success of the organization by effectively managing Financial Reporting, taxation and accounting processes.

Key Accountabilities

• Ensure company level books closing process every month, quarter and year in terms of timelines and accuracy.
• Ensure all inputs into preparation of Financial Statements are duly posted. (Balance Sheet, Profit and Loss Statements, Cash Flows and Notes on Accounts as per applicable IFRS and Banking Regulation by CBN).
• Ensuring completeness of month end posting and provisions.
• Compliance of all statutory requirements related to Direct and Indirect taxation of the organization are met including timely and accurate submissions returns, proper documentations, etc.
• Conducts reviews of the banking operations. Analyses trial balances including aging, movement, recoverability and impairment. Perform variance analysis and sense checks.
• Ensure adherence to audit requirements including co-ordination with Statutory, Tax and Internal Auditors, regulatory audits, for timely closure as per calendar.
• Ensure compliance with internal financial and accounting policies and procedures.
• Maintaining Financial Delegation of Authority (FDoA).
• Document and maintain complete and accurate supporting information for all financial transactions.
• Should be able to specify accounting and tax implication when new products are rolled out.
• Governance of tax accounting done by Shared Services team and guide them with relevant rules, steps etc.

Education & Experience

• Professional qualification in Finance / Accounting (ACA, ACCA)
• Minimum of 5 years of relevant experience in Banking/Financial Services Industry.

Skills & Competencies:

• Understands accounting principles, standards (IFRS) and Banking Regulations.
• Experience of working in Accounting /FINCON function in a Bank is a mandatory requirement.
• Strong analytical, problem solving and decision making skills to evaluate alternatives and provide recommendations on business issues.
• High level of proficiency in the using the Oracle Flexcube/Accounting software, Proficient in using Microsoft Offices Software
• Verse with taxation rules and returns for reporting and compliance.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos

Job Purpose

• The position is key in identifying potential and existing revenue leakage areas in the business and preventing such leakages thus enabling the business maximize its revenues and in essence increase profitability.

Key Accountabilities
To ensure accurate recording of traffic on the Interconnect Billing System:

• Comparison of Interconnect CDRs and Switch CDRs from other downstream systems e.g. Cognos, Connectiva etc. to ensure accurate recording of traffic on the Interconnect System.

Interconnect international B Table validation to ensure billing/charging accuracy of interconnect CDRs:

• Review international interconnect dump from all Transit MSC for B table and check for all the charging, routing, and barring parameters defined on each MSC.

Formulate risks prevention techniques in the billing of all roaming services / products:

• Design controls and processes to ensure accuracy and completeness of billing of revenue products across all billing domain with the organization. Identify GAPS and initiate work steps.
• Developing and interpreting Roaming reports and revenue KPIS and providing consultation to management
• Ensuring compliance with self-validated control check list.

Drive favorable roaming revenue position by ensuring accuracy of invoicing and dispute resolution with all roaming Partners:

• This is achieved through reconciliation of partner’s records, highlighting areas of dispute and liaison with partners to resolve disputed invoices.

Conduct business impact assessments of roaming new products:

• Reconciliation and validation of roaming partners test records with Airtel data and ensuring accurate processing of records by the data clearing house.
• Ensure that routine test and validations are done for all new roaming partners, products/services to ensure accuracy and completeness to prevent loss in revenues.

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Propose and implement controls to mitigate against risks in roaming financial and data clearing:

• Reconciliation and validation of Airtel records d with the clearing House records, ensuring record completeness, billing accuracy and prompt transfer of files to avoid old and unbillable records for inbound and outbound roaming operations.

Ensure that operational system and process controls are consistent with company’s expectations with emphasis on data quality and data access to ensure revenue maximization:

• Review of audit issues on roaming controls and ensuring prompt closure of any outstanding issues
• Monitoring of roaming traffic trend per revenue stream as well as analysis, investigation and resolution of traffic issues
• Conduct root cause analysis for all KPIs beyond admissible parameters.

LCR Validation:

• Ensure Least Cost Routing is prepared and implemented accurately.

Resolution of interconnect dispute:

• Resolving all interconnect disputes where variance between Airtel records and Interconnect Operator records exceeds acceptable variance allowed by NCC.
• Ensure Interconnect CDRs are made available to Operators when invoices are disputed.

Interconnect Reference data Validation:

• Ensure the accuracy of rates, trunks, switch and all other reference data configured on the interconnect billing system.

Test Call Reconciliations:

• Reconcile test CDRs between Airtel and Interconnect operators and ensure completes, accuracy and validity of CDRs before new routes are opened or expansion of existing routes.

To ensure KPIs/ reports availability:

• Ensure that Interconnect reports and KPI’s are available to stakeholders and management for decision making.

MSC/TRUNK MOU trending to monitor Operator performances:

• Monitor Interconnect Switch, Trunk and Operator to ensure completeness of Operator minutes of use and revenue arising.

Provide required support in combating Sim-boxing and traffic refilling:

• Reconcile traffic sent/from various MNOs through clearing houses to detect possible cases of traffic refiling.

Qualifications
Educational Level:
Must have:

• 1st Degree in Finance, Sciences or related discipline, MBA an added advantage
• A professional qualification such as ACA, ACCA, CISA is desirable.
• Solid problem-solving and business acumen skills
• Team leadership/project management skills.
• Sound knowledge of SQL (Structured Query Language) and ACL (Audit Command Language) for data analysis and reporting.

Working Experience:
Must have:

• Minimum of 12 years relevant working experience with +5 years in Revenue Assurance and Fraud management.
• Proactive and resilient
• Excellent communication skills
• Good leadership/interpersonal skills.

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Skills Critical to the role:

• Problem solving skills and good team spirit.
• Good leadership/interpersonal skills.
• Communications skills.
• Proactive and resilient.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:

Location: Lagos, Nigeria
Job type: Full-time
Level: Mid-Senior

Purpose of the Job (Brief)

• To prepare relevant reports and plans in line with management guidelines aimed at providing direction to achieving overall business goals and performance measurement.

Key Accountabilities
Daily Reporting Process - CWN:

• Preparation of Daily CWN report
• Issue Daily CWN
• Timely and accurate reporting of CWN daily

Daily Reporting Process - Zonal CWN:

• Review of Zonal CWN.
• Issue zonal CWN report
• Timely and accurate reporting of Zonal CWN

Monthly MAPA Process:

• Review of MAPA reports
• Timely and accurate reporting of MAPA
• Present MAPA to the FH and EC Team. Drive and monitor reporting SLA’s with functions

Monthly Regional MAPA Process:

• Review and Issue of regional reports
• Timely and accurate reporting of Regional MAPA

Monthly & Quarterly Reporting Packs:

• Validation and review of Monthly EC an HQ performance deck.
• Analyze and prepare detailed commentary and insights on financial results.
• Site-wise Profitability analysis and tracking and engagement with Sales and Network for turnaround options

Education & Experience

• First & Second Degrees in Economics and Finance.
• Professional qualification in Accounting (ACA, ACCA)
• 10 - 12 years relevant experience in FMCG & Telecoms

Skills & Competencies:

• High level of commitment, team work, Achieving Results, Good interpersonal skills.
• Result oriented, Analytical & leadership skills.
• Detail-oriented with the ability to synthesize large amounts of data, summarize key concepts and articulate appropriately.
• Advanced Microsoft Office skills (Excel & PowerPoint in particular).

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants on the basis of; among others, their race, disability, religion or gender.
• All employment opportunities are decided on the basis of qualifications, merit and business need.

Location: Lagos, Nigeria
Job type: Full-time
Level: Mid-Senior

Job Purpose

• The role will be charged with ensuring Network Security.

Responsibilities

• Ensure Compliance to Airtel Africa Information Security Policy (AAISP) as relates to Network
• Implementation, Compliance and Controls of Networks related AAISP.

Partner Management:

• To work with Network Managed Services partners to ensure their compliance to AAISP in regard to Airtel Business.

Security of Physical Asset:

• Airtel network physical assets at MSC locations and data centres, working through Facilities of SCM
• Physical cabling and device security within the core nodes working with MS partners and Networks Core team
• Physical security of assets at sites, working through Operations team and Tower co partners.

Requirements / Qualifications
Must have:

• Bachelor of Engineering degree in Telecom or Electronics or equivalent.

Working Experience:
Must have:

• A minimum of 10 years or more of work experience in the Telecoms environment
• Must understand telecom NMS and OSS
• Should have experience in GSM and WCDMA domains through telecom experience. LTE experience will be an added advantage
• Should understand Telecom billing and Revenue assurance activities.

Skills/Knowledge critical to the role:

• Core network- PS and CS
• IN
• IP Networks in general
• MPLS.

Other Requirements:

• Strong problem solving and decision making skills
• Ability to draw conclusions from complex technical data
• Strong analytical capabilities and troubleshooting
• Customer knowledge about internal as well as external customers and awareness of their situation and needs.
• General Process knowledge
• Business knowledge - to have knowledge in business and financial awareness to ensure understanding of the implications of revenues.

Application Closing Date
26th April, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos
Employment Type: Full time

Job Purpose

• The need to maximize the benefits in an MS setup and provide an active real-time oversight to the heart-beat of the Network Operation Centre in the MS Operation environment led to the setting-up of Network Assurance Centre (NAC).
• The Network Assurance will be responsible for analysis of NOC KPIs and drive improvement in the Partner NOC for optimal benefit and provide service assurance.

Responsibilities
Network Assurance: BSS / Transmission / Core

• Assurance of NOC Alarm handling for active elements by shadowing and monitoring partner
• Assurance of Trouble Tickets (TT) for active elements. Monitor and escalate trouble tickets as per escalation matrix
• Assurance of parameter data/change requests for active
• Track and record service assurance impacting outages
• Trigger Service Assurance sign-off
• Follow through to ensure completion of Service Assurance sign-off
• Interface with different Network domains to ensure tracking of Service Assurance impacting outages

Assurance Reports for both (Active & Passive) Elements within BSS / Transmission / Core:

• Ensure timely reporting from partner NOC as per contractual and agreed timeline
• Follow through for on-demand assurance reports
• Generation of reports to measure, analyze and improve NOC management process

Management of Change End-to-End:

• Effective management of change requests for active elements by monitoring and ensuring closure of approved change requests as planned.

3rd Party Follow Up:

• Follow-up and ensure Trouble Tickets pending with 3rd Party support partners like ISPs or others

Follow Up and Ensure Trouble Tickets Pending with 3rd Party Support Partners:

• Coordinate incidents requiring alignment between TowerCo and Manage Service Partner NOC

Governance:

• Drive daily outage sign-off between active and passive partners
• Partner NOC KPI monitoring and sign-off
• Develop updated Quality Assurance methodologies using in-house or external resources
• Work with Network Performance Analysis team to help validates the effect of the Change Request by comparing before and after CR implementation
• Audits all network elements (NEs) current DBs (i.e. MSC/MSS, MGWs, Transport /BSS/BTS/Cells, etc.) to ensure possible missing or unnecessary pieces in the DBs (if any) to be added or removed from the NEs DBs respectively
• Conducts regular and ad-hoc QoS test calls (local/international) to evaluate call setup times, correct charging & voice qualities to ensure error free product services

Qualifications
Educational Level & Functional / Technical Skills:

• Bachelor of Engineering or B. Tech Degree (Electrical / Electronic, Telecommunication or related fields)
• Expert on Mobile Network Operations Assurance (BSS/Transmission/Core)
• Vendor Management
• Project Management
• Network Audit and functionality testing
• Business analysis
• Analytical, Statistical and Presentation skills
• Sound MS Excel skill
• Knowledge of Performance managements systems/tools/support systems.

Working Experience:

• 10 years or more in GSM / Mobile Company
• Minimum of 6 years Network Operations Assurance in Telecom
• Minimum of 3 Vendor Management experience
• Minimum of 4 years BSS/Transmission experience
• Minimum of 5 years Network Assurance experience.

Skills Critical to the Role:

• Attention to details
• Good negotiator
• Integrity
• Innovative
• Analytic
• Multi-tasking
• Professionalism.

Application Closing Date
26th April, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

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