Job Vacancies @ Owens and Xley Consults Nigeria – 8 Positions

Owens and Xley Consults is a recruitment firm based in Lagos that offers business advisory and consulting services to help Small and Medium-sized Enterprises (SMEs). Currently, there are job vacancies at Owens and Xley Consults Nigeria for qualified candidates seeking opportunities.

We are recruiting to fill the following positions below:

1.) Customer Service Representative
2.) Human Resources Manager
3.) Chief Operating Officer
4.) Executive Assistant to the CEO
5.) Bakery Production Supervisor
6.) Bookkeeper
7.) Content Creator
8.) Accountant

Job Title: Customer Service Representative

Location: Lekki, Lagos
Employment Type: Full-time

Job Summary

• Our client is seeking a Customer Service Representative to join their team.
• The ideal candidate will play a vital role in ensuring customers receive exceptional service and satisfaction throughout their shopping experience.

Key Responsibilities
Customer Interaction & Service:

• Greet customers warmly and offer assistance promptly.
• Listen carefully to customer requests
• Provide knowledgeable advice to customers
• Upsell and suggest alternatives
• Handle complaints or returns professionally and resolve issues quickly.
• Take special or bulk orders accurately and ensure proper follow-up.

Product Preparation & Presentation:

• Communicate customer orders clearly to the production team.
• Ensure products are weighed, priced, packaged, and labelled accurately before delivery.
• Maintain attractive product displays and ensure counters are well-stocked.

Sales & Transactions:

• Operate the cash register/POS system efficiently.
• Process payments (cash, card, etc.) accurately and issue receipts.
• Follow up on outstanding customer payments regularly.
• Handle customer orders and invoices for catering or wholesale clients.

Teamwork & Shop Operations:

• Communicate effectively with colleagues (butchers, cashiers, delivery personnel).
• Monitor customer orders and report shortages or unavailable items.
• Support daily opening and closing duties, including cleaning and cash balancing.
• Participate in store promotions or seasonal campaigns

Requirements

• OND / HND / B.Sc. Degree in any related field.
• 2 - 3 years of proven experience in customer service, preferably in a food retail environment.
• Excellent communication and interpersonal skills.
• Strong attention to detail and a proactive attitude.
• Ability to multitask and work effectively in a fast-paced environment.

Application Closing Date
17th November, 2025.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@owensxley.com using “Customer Service Representative” as the subject of the email.

Job Title: Human Resources Manager

Locations: Victoria Island and Lekki, Lagos
Employment Type: Full-time

Summary

• Our client is looking for a professional Human Resource Manager to oversee all aspects of human resources practices and processes.
• The ideal candidate will be responsible for managing recruitment, employee relations, performance management, training and development, as well as ensuring compliance with company policies and labor laws.

Key Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business goals.
• Manage the recruitment and selection process to attract and retain top talent.
• Oversee employee onboarding, orientation, and training programs.
• Bridge management and employee relations by addressing demands, grievances, or other issues.
• Support current and future business needs through the development, engagement, motivation, and retention of employees.
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
• Ensure legal compliance throughout human resource management.
• Manage performance appraisal systems to drive high performance.
• Maintain pay plan and benefits program.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree or HR certification is an advantage).
• Minimum of 5 years’ experience in a similar role.
• Strong knowledge of HR functions and best practices.
• Excellent communication, interpersonal, and leadership skills.
• Ability to manage multiple priorities and work under pressure.

Salary
N500,000 - N650,000 monthly.

Application Closing Date
20th Nove,ber, 2025.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@owensxley.com using “Human Resource Manager” as the subject of the mail.

Job Title: Chief Operating Officer

Location: Victoria Island, Lagos
Employment Type: Full-time

About the Role

• Our client is seeking a strategic and performance-driven Chief Operating Officer (COO) to oversee the company’s operations, optimize business performance, and drive sustainable growth.
• The ideal candidate will combine strong business acumen with creative industry insight to elevate the brand’s market position and operational excellence.

Key Responsibilities

• Develop and execute strategic plans to drive growth, revenue, and market expansion.
• Lead and supervise departmental heads to ensure alignment with business objectives.
• Monitor performance metrics and implement continuous improvement initiatives.
• Identify new market opportunities, partnerships, and growth channels.
• Drive collaboration across operations, sales, finance, HR, and creative teams.
• Analyze customer insights, sales data, and market trends to inform key decisions.
• Oversee internal systems, policies, and scalable operational processes.
• Represent the brand in external meetings, partnerships, and investor engagements.
• Maintain the brand’s creative identity across campaigns, visuals, and product design.
• Ensure seamless coordination between sales, production, and logistics teams.
• Track performance, fulfillment, and operational efficiency, preparing regular reports.
• Mentor and guide teams to enhance productivity, innovation, and accountability.

Requirements

• Bachelor’s Degree in Business Administration, Management, or related field (MBA preferred).
• 7–10 years’ progressive experience in operations leadership, preferably in fashion, retail, or lifestyle sectors.
• Proven record of driving organizational growth and efficiency.
• Excellent leadership, analytical, and communication skills.
• Strong understanding of brand management, retail operations, and market trends.

Salary
N1,000,000 (Net Monthly).

Application Closing Date
13th November, 2025.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@owensxley.com using “COO – Fashion Brand” as the subject of the mail.

Job Title: Executive Assistant to the CEO

Location: Lagos Mainland, Lagos
Employment Type: Full-time

Key Responsibilities

• Manage the CEO’s calendar, travel, and appointments.
• Prepare reports, briefs, and presentations.
• Handle confidential information with discretion.
• Track project timelines and coordinate with internal teams.
• Conduct research, draft proposals, and manage documentation.
• Act as a liaison between the CEO and internal/external stakeholders.

Requirements

• Bachelor’s Degree in Business Administration, Communications, or a related field.
• 3 – 5 years experience as an Executive Assistant or in a similar role.
• Excellent communication, organizational, and multitasking skills.
• Proficiency in Microsoft Office and Google Workspace.
• Professional discretion and integrity.
• Experience or interest in design, real estate, or entrepreneurship is an advantage.

Benefits

• Salary: N450,000 - N650,000 Monthly (depending on experience).
• Health insurance, performance bonuses, and growth opportunities.

Application Closing Date
18th November, 2025.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@owensxley.com using “Executive Assistant to the CEO” as the subject of the mail.

Job Title: Bakery Production Supervisor

Location: Mushin, Lagos
Employment Type: Full-time

Job Summary

• We are looking for a proactive and organized Bakery Operations Supervisor to oversee daily bakery activities, ensure smooth operations, and maintain high-quality standards across production, sales, and administration.
• The ideal candidate must possess strong administrative, reporting, and Microsoft skills, with excellent leadership and coordination abilities.

Key Responsibilities

• Supervise daily bakery operations, including production, packaging, and dispatch.
• Monitor product quality, hygiene, and adherence to standard operating procedures (SOPs).
• Maintain inventory of raw materials and finished goods; ensure timely replenishment.
• Track and report daily sales, production output, and wastage figures.
• Prepare and submit periodic performance and operations reports to management.
• Ensure staff discipline, punctuality, and compliance with company policies.
• Support administrative functions such as documentation, filing, and staff scheduling.
• Coordinate with suppliers, logistics, and other departments to ensure smooth workflow.
• Identify operational gaps and recommend process improvements.
• Enforce safety, cleanliness, and quality standards within the bakery.

Requirements

• OND/HND/BSc in Business Administration, Food Technology, or related field.
• Minimum of 3 years’ experience in bakery, food production, or operations supervision.
• Strong administrative, reporting, and Microsoft Office skills are mandatory.
• Excellent organizational and people management skills.
• Good communication and problem-solving abilities.
• Must be detail-oriented and results-driven.
• Candidates residing in or close to Mushin will be given preference.

Salary
N180,000 - N250,000 Monthly.

Application Closing Date
17th November, 2025.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@owensxley.com using “Bakery Operations Supervisor” as the subject of the mail.

Job Title: Bookkeeper

Location: Mushin, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a detail-oriented and experienced Bookkeeper to manage the day-to-day financial transactions of the company. The ideal candidate must be proficient in Microsoft Excel and have strong organizational and analytical skills.

Key Responsibilities

• Record daily financial transactions accurately in the accounting system.
• Prepare and maintain financial records, ledgers, and journals.
• Reconcile bank statements and resolve discrepancies promptly.
• Process accounts payable and receivable, ensuring accuracy and timeliness.
• Assist in preparing monthly financial reports and cash flow statements.
• Monitor petty cash and maintain proper documentation of expenses.
• Support with payroll preparation and statutory remittances.
• Assist the accountant or finance manager during audits and financial reviews.
• Ensure all financial data is organized and easily accessible.

Requirements

• OND/HND/BSc in Accounting, Finance, or a related field.
• Minimum of 2 years’ experience in bookkeeping or accounting.
• Proficiency in Microsoft Excel is mandatory.
• Knowledge of accounting software (e.g., QuickBooks, Sage, or similar) is an added advantage.
• Strong attention to detail and accuracy.
• Excellent time management and communication skills.

Salary
N150,000 - N180,000 per month.

Application Closing Date
17th November, 2025.

How to Apply
Interested and qualified candidates should send their CV and cover letter to: recruitment@owensxley.com using the job title as the subject of the mail.

Job Title: Content Creator

Location: Ikoyi, Lagos
Employment Type: Full-time

About the Role

• The ideal candidate must have a strong eye for aesthetics, a good understanding of social media trends, and the ability to tell compelling brand stories through visuals and copy.

Key Responsibilities

• Create high-quality photo, video, and written content for social media platforms.
• Manage the company’s social media pages (Instagram, TikTok, Facebook, etc.) to drive engagement and brand visibility.
• Plan and execute monthly content calendars in line with brand objectives.
• Develop creative campaign ideas for product launches, promotions, and festive seasons.
• Write engaging captions, product descriptions, and marketing copy.
• Collaborate with the marketing and design teams to maintain a consistent brand identity.
• Monitor social media analytics and prepare performance reports.
• Respond to comments, messages, and inquiries to maintain strong community engagement.
• Stay updated on social media trends, tools, and best practices.
• Suggest and implement creative strategies to increase followers and conversions.

Requirements

• HND / B.Sc in Mass Communication, Marketing, or a related field.
• 2 – 4 years experience in content creation, digital marketing, or social media management.
• Strong proficiency in Canva, CapCut, Photoshop, or similar design/editing tools.
• Excellent writing, visual storytelling, and communication skills.
• Experience managing luxury or lifestyle brands is an advantage.
• Must reside within or close to Ikoyi.

Salary
N250,000 - N300,000 / month

Application Closing Date
17th November, 2025.

How to Apply
Interested and qualified candidates should send their CV and portfolio to: recruitment@owensxley.com using “Content Creator” as the subject of the mail.

Job Title: Accountant

Location: Lagos
Employment Type: Full-time

Responsibilties

• Prepare and submit daily financial reports to management, including:
• Total sales breakdown (cash, card, and transfer payments).
• Daily expenses, deductions, and cash movements.
• Pending customer payments and outstanding balances.
• Pre-order payment updates and balances.
• Payment Confirmation and Verification:
• Confirm and track all payments made through:
• Bank transfers for customer purchases.
• Pre-orders and online transactions.
• Delivery and personal shopper payments.
• Daily sales across in-store and online channels.
• Operational expenses (fueling, logistics, supplies, and maintenance).
• Inventory Management and System Updates:
• Update and maintain accurate inventory data, including:
• New stock arrivals and product categories.
• Sold, damaged, or promotional items.
• Pre-order confirmations and stock adjustments.
• Maintain accurate and organized financial documentation, including:
• Daily transactions and cash flow logs.
• Delivery fee payments and logistics balances.
• Purchases made by management for store operations.
• Petty cash disbursements and reconciliations.
• Monthly financial summaries and management reports.
• Match expenses with receipts and supporting documentation.
• Maintain VAT and tax records in compliance with statutory requirements.
• Prepare and process monthly payroll.
• Adjust for deductions, overtime, and other allowances.

Education and Experience

• Bachelor’s Degree in Accounting, Finance, or a related field.
• 2 - 4 years of experience in accounting or financial management, preferably in the retail or fashion industry.
• Professional certifications (ACA, ACCA) are an added advantage.
• Behavioural Competencies
• Highly meticulous and accurate in financial documentation.
• Proactive in resolving financial discrepancies.
• Strong time management skills for daily and monthly deliverables.
• Collaborative and dependable team player.

Skills
Technical Skills:

• Proficiency in accounting software (QuickBooks, Excel, or similar).
• Strong understanding of financial reporting and reconciliation.
• Knowledge of inventory and retail financial systems.
• Familiarity with Nigerian tax laws and compliance requirements.

Soft Skills:

• Strong attention to detail and organizational skills.
• Analytical and problem-solving mindset.
• Clear communication and teamwork abilities.
• Integrity and confidentiality in handling financial data.

Application Closing Date
6th November, 2025.

How to Apply
Interested and qualified candidates should send their CV and cover letter to: recruitment@owensxley.com using the job title as the subject of the mail.