🇳🇬 Job Vacancies @ FairMoney Nigeria – 5 Positions

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

   

We are recruiting to fill the following positions below:

1.) Senior Accountant
2.) Founder's Associate
3.) Head of Logistics
4.) Senior Business Analyst - Operations
5.) Team Lead, Customer Support

 

See job details and how to apply below.

1.) Senior Accountant

Job Title: Senior Accountant

Location: Lagos
Job type: Full time (Hybrid)

About the Role
As a Senior Accountant for the lending business of Fairmoney, you will be responsible for mainly, but not limited to:

  • Make recommendations based on analysis and status of reserves, assets, and expenditures.
  • Assist with financial and tax audits.
  • Document and monitor internal controls in support of the auditing team.
  • Coordinate more complex accounting projects and initiatives with other members of the accounting and finance team or with other departments.
  • Analyze complex financial reports and records.
  • Train and mentor junior staff.
  • Perform variance analyses and prepare account reconciliations.
  • Prepare financial reports.
  • Perform account reconciliations.
  • Maintain the general ledger, prepare tax returns, assist with audit preparations, and perform other accounting duties as assigned.
  • Liaise with the company’s Chief Financial Officer/Head of Finance on how to improve financial procedures where necessary.

Requirements

  • B.Sc degree in Accounting, Finance, or relevant with a minimum of five (7) years of accounting experience in audit firms or firms in the financial service industry.
  • A qualified accountant (ACCA, ICAN).
  • Good analytical skills, high level of accuracy, and attention to detail.
  • Demonstrate a strong understanding of Nigerian Tax laws.
  • Strong knowledge of the concept of accruals/prepayments.
  • Strong Knowledge of the International Financial Reporting Standard(IFRS), and an understanding of double entries.
  • Have advanced Microsoft Excel Skills including Vlookups and pivot tables.
  • Be an effective team player with a positive attitude.
  • A track record of constantly looking for ways to do things better.
  • Have good analytical and numerical skills.
  • Need for enthusiasm and interest in the role i.e. accounting, reporting, and cost control.
  • Ability to work without supervision and to tight deadlines.

Benefits

  • Private Health Insurance
  • Pension Plan
  • Paid Time Off
  • Work From Home
  • Training & Development.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Recruitment Process


2.) Founder's Associate

Job Title: Founder's Associate

Location: Lagos
Employment Type: Full-time
Department: CEO's Office / Strategic Initiatives

Key Responsibilities

  • As a Founder Associate, you will work on a variety of high-priority strategic projects across different areas of the business, reporting directly to the CEO and senior leadership.

Your responsibilities will include:

  • Strategic Problem Solving & Analysis: Identify, structure, and analyze complex business problems across various functions (e.g., product, operations, marketing, expansion). Develop data-driven insights and recommendations to address these challenges and unlock opportunities for growth and efficiency.
  • Project Ownership & Execution: Take ownership of strategic projects from initial scoping and planning through to implementation and monitoring. Drive projects forward proactively, ensuring timely completion and achievement of key objectives.
  • Operational Improvement: Identify areas for operational improvement and efficiency gains across the organization. Develop and implement solutions to streamline processes, enhance productivity, and reduce costs.
  • Market Research & Competitive Analysis: Conduct market research, competitive analysis, and industry benchmarking to inform strategic decision-making and identify emerging trends and best practices.
  • Business planning: Build business plans and conduct analyses to support strategic initiatives, evaluate business cases, and assess potential risks and returns.
  • Strategic Communication: Synthesize complex information, develop clear and concise narratives, and create compelling presentations and decks for senior management to communicate findings, recommendations, and project progress.
  • Cross-functional Collaboration: Work effectively with diverse teams across product, technology, marketing, operations, and other departments to ensure seamless execution of strategic initiatives and drive alignment across the organization.

Requirements

  • Bachelor's Degree from a top-tier university.
  • Advanced Degree (MBA or Master's) is a plus.
  • 5+ years of professional experience, preferably in management consulting, investment banking, high-growth startups, or operational roles within financial services.
  • Proven ability to structure and solve complex problems using analytical frameworks and data-driven approaches.
  • Excellent analytical and quantitative skills with a demonstrated ability to conduct rigorous analysis and build financial models.
  • Highly resourceful, proactive, and able to work independently in a fast-paced and demanding environment.
  • Based in Nigeria or willing to relocate to Lagos, Nigeria.

Bonus Points:

  • Experience in the African market, particularly Nigeria.
  • Prior experience in digital banking, fintech, or mobile money.

Benefits

  • Private Health Insurance
  • Pension Plan
  • Paid Time Off
  • Work From Home
  • Training & Development
  • Performance Bonus.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Recruitment Process

  • A screening interview with one of the members of the Talent Acquisition team for 30 minutes.
  • Technical Interview with the Hiring Manager for 45-60 minutes.

3.) Head of Logistics

Job Title: Head of Logistics

Location: Lagos
Employment Type: Full-time (Hybrid)

Job Summary

  • We are looking to hire a Head of Logistics to join our team.
  • The Successful hire will play a critical role in ensuring the smooth and efficient operation of our logistics processes.
  • You’ll oversee inventory management, shipments, retrievals, sales and operations planning, POS testing, and vendor negotiations.
  • Your strategic thinking, leadership, analytical background and attention to detail will be essential in optimizing our logistics operations.

Roles and Responsibilities
Sales and Operations Planning (S&OP):

  • Work closely with sales teams to align demand and supply.
  • Develop S&OP processes to balance inventory, distribution and customer demand.

Inventory Management:

  • Improve inventory control strategies to optimize stock levels.
  • Monitor inventory turnover, aging, and replenishment cycles.
  • Manage warehouse teams to maintain accurate stock records and avoid terminal losses.

Shipment, Repairs and Retrieval:

  • Coordinate inbound and outbound shipments.
  • Ensure timely delivery of products to customers and partners.
  • Manage returns, retrieval and repair processes efficiently.

Vendor Negotiations:

  • Build and maintain strong relationships with vendors and suppliers.
  • Negotiate favorable terms for procurement, shipping, and logistics services.
  • Evaluate vendor performance and address any discrepancies.

Process Optimization:

  • Continuously improve logistics processes, reducing lead times and costs.
  • Implement best practices for warehousing, transportation, and distribution.
  • Identify areas for automation and efficiency gains.

Team Leadership:

  • Lead and mentor the logistics team, including warehouse staff, riders and team leads.
  • Set performance goals, provide feedback, and foster a collaborative work environment.

Requirements

  • Bachelor’s Degree in Engineering, Administration, Economics, Logistics, Supply Chain Management, or a related field.
  • Proven experience (at least 6 years) in logistics management, preferably in the POS/Fintech industry.
  • Advanced knowledge in Excel.
  • Experience in SQL is preferable.
  • Excellent negotiation, communication, and problem-solving abilities.
  • Familiarity with Nigerian logistics regulations and infrastructure.
  • Ability to adapt to a fast-paced, dynamic environment.

Benefits

  • Private Health Insurance
  • Pension Plan
  • Paid Time Off
  • Work From Home
  • Training & Development
  • Performance Bonus

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Recruitment Process

  • A screening interview with one of the members of the Talent Acquisition team for 30 minutes.
  • Technical Interview with the Hiring Manager for 45-60 minutes.

4.) Senior Business Analyst - Operations

Job Title: Senior Business Analyst - Operations

Location: Lagos
Job type: Full-time

Role Overview

  • The Senior Business Analyst – Operations will be responsible for conducting analysis across Supply Chain, Retention, and Onboarding teams under the operations umbrella.
  • This role plays a key part in optimizing processes, identifying inefficiencies, implementing controls, and supporting strategic decision-making.
  • The Senior Business Analyst will report directly to the Operations Director.

Key Duties
Data Analysis and Reporting:

  • Analyze key metrics across Supply Chain, Retention, and Onboarding functions to identify trends and areas for improvement.
  • Develop and maintain dashboards to track key performance indicators (KPIs).
  • Present data-driven insights to senior management to support strategic decisions.

Process Optimization & Efficiency:

  • Identify inefficiencies in logistics, retention, and onboarding processes and propose improvements.
  • Support leadership in implementing automation and streamlined workflows.
  • Work closely with teams to ensure operational efficiency and cost-effectiveness.
  • Implement controls and standardized processes to ensure consistency and monitoring.

Cross-Functional Collaboration:

  • Partner with logistics, customer success, and finance teams to execute operational initiatives.
  • Act as a liaison between departments, ensuring alignment on key projects.

Strategic Planning & Decision Support:

  • Assist in developing operational strategies to improve performance and reduce costs.
  • Provide data-backed recommendations to enhance decision-making.
  • Support business growth initiatives by leveraging operational insights.

Requirements
Qualifications and Skills:

  • Bachelor's Degree in Engineering, Business Administration, Data Analytics, Supply Chain, or a related field (MBA is a plus).
  • Minimum of 3-5 years of experience in operations analysis, data analytics, or business strategy.
  • Advanced proficiency in Excel and SQL (mandatory).
  • Experience with Tableau as the primary BI tool.
  • Strong analytical and problem-solving skills, with the ability to extract insights from large datasets.
  • Strong communication skills to present complex data clearly.
  • Ability to adapt to a fast-paced, dynamic work environment.

Benefits

  • Private Health Insurance
  • Pension Plan
  • Training & Development
  • Remote work
  • Paid Time Off.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Recruitment Process

  • A screening call with a member of the recruitment team for 30 minutes.
  • Assessment / Case Study
  • Technical interview with the hiring manager for 30 to 60 minutes.

5.) Team Lead, Customer Support

Job Title: Team Lead, Customer Support

Location: Abuja
Employment Type: Full Time

Roles and Responsibilities

  • Responsible for managing the daily operations and performance of the Customer Support Inbound calls Interactions and ensuring the efficiency of the team
  • Supervise and coordinate the daily operations of the resolution team
  • Ensure proper scheduling to manage dropped call rates and other service levels
  • Produce timely reports of activities
  • Ensure staff in the team are adequately equipped with the requisite systems and applications
  • Record statistics and performance levels of the team /individuals via daily, weekly, monthly, and other ad hoc reports on the team’s performance
  • Escalate any downtime or service failure promptly
  • Coach and train the agents on customer handling skills.

Requirements

  • A University degree.
  • A Master’s degree is an added advantage
  • Experience: A minimum of 3 years experience in Customer Services or Contact Centre roles (preferably in the financial services industry)
  • Good Communication
  • Customer Engagement and Relationship Management
  • Strong Leadership and Time Management skills
  • Emotional Intelligence (Self-Control).

Benefits

  • Private Health Insurance
  • Pension Plan
  • Training & Development
  • Performance Bonus.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Recruitment Process

  • A screening call with the Senior Recruiter ~30 minutes
  • Technical interview with the hiring manager ~30 minutes.

About Company

FairMoney Nigeria

Job Information

Status: Open No of vacancies: 5 Job type: Full Time Salary: Negotiable Publish date: 15 Mar 2025

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