Urgent Recruitment @ Bolton White Hotels and Apartments – 7 Positions (Nigeria)

Location: Abuja (FCT)
Employment Type: Full-time

Requirements

• Interested candidates should possess an SSCE / GCE / NECO qualification
• 1 - 3 years of work experience.
• Food safety training or certification.
• Must be good with African dishes OR continental dishes.
• Experience as a cook in the hotel
• Knowledge of a variety of dietary lifestyles and restrictions.
• Ability to cook different types of cuisines.

Application Closing Date
31st May, 2022.

Method of Application
Interested and qualified candidates should send their CV and Passport Photograph to: hrboltonwhitehotel@gmail.com using the Job Title as the subject of the mail.

Note: Abuja Residents Only.

Location: Abuja (FCT)
Employment Type: Full-time

Requirements

• Interested candidates should possess an SSCE / GCE / NECO qualification
• 5 - 10 years of work experience.
• Ability to drive well
• Ability to drive all brands and types of vehicles.
• Valid Driver's Licence.

Application Closing Date
31st May, 2022.

Method of Application
Interested and qualified candidates should send their CV and Passport Photograph to: hrboltonwhitehotel@gmail.com using the Job Title as the subject of the mail.

Note: Abuja Residents Only.

Location: Abuja (FCT)
Employment Type: Full-time

Position Summary

• As Human Resources Assistant you will work under the general guidance of the Hotel HR Manager and be responsible for supporting the HR team in their day to day operation.
• You will execute the hotel’s Talent Development strategy by planning Company and hotel training programs and the recruiting of non-management roles in the hotel.
• Also Coordinating the administrative support to the Human Resources team in accordance with the Hotel’s standards and procedures and ensuring that staffing needs are met in a timely manner, from placing ads to interviewing and hiring.

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Responsibilities

• Assists the HR Manager in the general coordination of all HR duties and responsibilities.
• Compilingpayroll/ Attendance data.
• Coordinating HR Dashboard / Statistics.
• Coordinating HR welfare support and activities for staff.
• Assist and resolve hotel staff and management queries.
• Updating salary and benefits information.
• Assists the HR Manager in preparation and setting up venue for training and development program for staff.
• Manage HRadministrationsuch as starters and leavers process.
• Complete monthly and fortnightly paperwork to be submitted to the Payroll team.
• Ensure consistent update of staff information management system and physical filling.
• Assist with employee relation issues in the hotel in a confidential manner, including disciplinarians, grievance and capability.
• Manage HR administration such as contracts, letters and personnel files.
• Maintenance of HR email account and ensures prompt response.
• Analyze staff turnover and sick leave with the aim of implementing strategies for reduction.
• Assists the HR manager in budget preparation where required and is fully aware of all BudgetedPositionsand hiring approvals.
• Ensure compliance with all HR legislation and keep up to date with changes to local authorities.
• Supporting the hotel with departmental training requirements including inductions, work experience, careers fairs, and training materials.
• Ensures confidentiality is maintained at all times and provides information only to those with a need to know.
• To know and follow the Health &Safetyat Work Act and comply with the hotel’s Health & Safety policy.

Qualifications
Education:

• Bachelor's Degree in Human Resources Management, Business Administration or other related fields.

Experience:

• At least 2 years of experience in Human Resources Management.

Prerequisites:

• Confidence in working independently and as part of a team.
• Flexibility to respond to a range of different work situations.
• Effective written and oral communications skills including the ability to prepare reports, proposals, policies and procedures.

Application Closing Date
27th May, 2022.

Method of Application
Interested and qualified candidates should send their CV, Cover Letter and Passport Photograph to: hrboltonwhitehotel@gmail.com using the Job Title as the subject of the mail.

Note: Abuja Residents Only.

Location: Abuja (FCT)
Employment Type: Full-time

Job Description

• Assemble, install, maintain, and pressure test all pipes, fittings, and fixtures of heating, water, drainage, sprinkler, and gas systems according to specifications and plumbing codes.
• Determine sources of plumbing malfunctions and complete repairs as indicated or according to work orders.
• Install and repair pipes, fittings, valves, fixtures, and plumbing system equipment, including sinks, commodes, water heaters, water softeners, etc.
• Repair dishwashers and kitchen equipment that incorporate gas or water consumption.
• Receive and complete work orders.
• Select material and hardware and make time and materials estimates.
• Maintain accurate records on material and labor used.
• Maintain inventory of district-owned tools, equipment, and materials.
• Inspect jobs upon completion and ensure areas are clean.

Requirements

• Candidates should possess an SSCE / GCE / NECO qualification with 3 - 5 years work experience.

Application Closing Date
21st May, 2022.

Method of Application
Interested and qualified candidates should send their CV, Application Letter and Passport Photograph to: hrboltonwhitehotel@gmail.com using the Job Title as the subject of the mail.

Location: Abuja (FCT)
Employment Type: Full-time

Duties and Responsibilities

• Responsible for answering all telephone calls and prioritizing said calls.
• Should have very good telephone etiquettes.
• Directly involved in the order taking and order placing process while dealing withguest requestsand orders, courteously, efficiently and promptly.
• Should have good knowledge ofroom service
• Should be able to provide recommendations and suggestions to guests upon request.
• Be knowledgeable of all services, facilities and products offered by thehotel.
• Consider the satisfaction of all guests by ensuring prompt, courteous and efficient service at all times.
• Display excellent conversation skills and selling techniques at all times.
• Pay attention to guest orders, and know themenuthoroughly.
• Write down all information’s clearly. Highlight special requests.
• Communicatewith the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
• Approximate delivery time is given to the guest according to this time evaluation system established by the Outlet Manager and the Sous Chef.
• If the order has not been sent up by this time, a call must be placed to the guest to apologies and re-evaluate the delivery time.
• Ensure correctpostingin POS system for communication to the service and kitchen department.
• Able to perform all duties and tasks per the tasks required at the outlet.
• Assist the department to drive guest satisfaction by providing consistent guest experiences.
• Report positive and constructive guest feedback to the manager.
• Promptly handle guest queries, complaints and all issues in a professional manner.
• Have the knowledge and understanding to explain and performupsellingall items offered by the department assigned as well as offering alternatives or suggestions to guests.
• Assist in carrying out scheduled inventories of products and operating equipment.
• Ensure that the place of work and surrounding area is kept clean and organized at all times.
• Ensure proper appearance and grooming while on duty.
• Perform any other assigned reasonable duties and responsibilities as assigned.

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Requirements
Education:

• A Degree in Hotel Management or other related fields.

Prerequisites:

• Ability to communicate with the guests and anticipate their needs.
• Ability to smile and diffuse anger naturally.
• Have an enthusiastic and positive personality.
• Profound knowledge of customer service and of all beverage products and services.

Application Closing Date
21st May, 2022.

Method of Application
Interested and qualified candidates should send their CV, Application Letter and Passport Photograph to: hrboltonwhitehotel@gmail.com using the Job Title as the subject of the mail.

Location: Abuja (FCT)
Employment Type: Full-time

Duties and Responsibilities

• Processes reservations by mail, telephone, or central reservation systems referral.
• Get vital information from guest to complete their profile i.e. email, telephone numbers, work or home address; place of work etc.
• Work in conjunction with housekeeping and other departments to ensure all rooms are clean and well-furnished to accommodate guests.
• Upsell additional facilities when appropriate
• Maintain up to date records of all guests in house.
• Check out guests at the end of their stay, check billing instructions and collect payment.
• Check in guests and provide information about the hotel. For instance: Restaurant, Gym, Business Centre tec.
• Knows the type of rooms available as well as their location and layout.
• Knows the sellingstatus, rates, and benefits of allpackagesplans.
• Knows thecreditpolicy of the hotel and how to code each reservation.
• Creates and maintains reservation records by date of arrival and alphabetical listing.
• Determinesroom ratesbased on the selling tactics of the hotel.
• Prepares letters of confirmation.
• Processes cancellations and modifications and promptly relays this information to the front desk.
• Understands the hotel's policy onguaranteed reservationsandno-shows.
• Processes advance deposits on reservations.
• Tracks future room availabilities on the basis of reservations.
• Helps develop room revenue andoccupancyforecasts.
• Prepares expected arrival list for front office use.
• Assists in preregistration activities when appropriate.
• Monitors advances deposit requirements.
• Handles daily correspondence. Responds to inquiries and makes reservations as needed.
• Makes sure that files are kept up to date.
• Maintains a clean and neat appearance and work area at all times.
• Promotesgoodwillby beings courteous, friendly, and helpful to guests, mangers, and fellow employees.
• Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy.
• To be aware of all front office procedures and assist withreceptionduties when required.
• To be fully aware of and adhere to health andsafety,fireand bomb threat procedures.
• Perform any other works as and when assigned by the management.

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Requirements

• Bachelor's Degree
• 1 - 2 years of work experience.

Application Closing Date
21st May, 2022.

Method of Application
Interested and qualified candidates should send their CV, Application Letter and Passport Photograph to: hrboltonwhitehotel@gmail.com using the Job Title as the subject of the mail.

Location: Abuja (FCT)
Employment Type: Full-time

Duties and Responsibilities

• Answer telephone and respond to caller inquiries in a pleasant manner.
• Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates androom types,packages,promotions, entertainment, restaurants etc.)
• Serve as the point of contact for clients andcommunicatewith them by phone and email to respond to questions and requests.
• Responsible forcoordinatinginternally with the sales & marketing team.
• Generating reports, preparing proposals, collections details , coordinating with clients & suppliers.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders).
• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
• Generate group and/or corporate leads through internet prospecting, networking, and telemarketing.
• Manage and maintain sales executives and managersschedules, appointments and travel arrangements.
• Assist sales team by managing schedules, filing important documents and communicating relevant information.
• Arrange and co-ordinate meetings, events and any appointments.
• Record, transcribe and distribute minutes of meetings.
• Interaction with client in regards to leads,hotelneeds and client travel.
• Perform hotel sitetourswith potential clients.
• Monitor, screen, respond to and distribute incoming communications.
• Design, upload, extract and maintain customer databases.
• Should know the process of merging profiles.
• PrintDaily Sales reportsfor each sales manager
• PrintSales managerproductivity reports for each sales managers and submit to Director of Sales.
• File and retrieve documents and reference materials.
• Conduct research and collect data to prepare reports and documents.
• Utilizes efficient sales strategy for the maximization of hotel revenue.
• Coordinates necessary arrangements withvendorsrelating to sales.
• Establishes strong relationships with vendors to ensure maximization of hotel revenue.
• Respond to complaints from customers and give after-sales support when requested.
• Ensure the adequacy of sales-related equipment or material are available at all times.
• Other duties as assigned by Director or sales or the management.

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Requirements
Education:

• Degree in Business Management, Sales & Marketing
• Good computer skills; proficient in the use of Microsoft Office (Word, Excel, Powerpoint, Access)

Experience:

• One or more years of experience working in the similar role.

Prerequisites:

• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Working knowledge of standard office administrative practices and procedures.
• Excellent customer service skills.
• Able to effectively communicate in English, in both written and oral forms.
• Be friendly, customer centric, smile and able to work in a team environment.

Application Closing Date
21st May, 2022.

Method of Application
Interested and qualified candidates should send their CV, Application Letter and Passport Photograph to: hrboltonwhitehotel@gmail.com using the Job Title as the subject of the mail.

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