Massive Recruitment at United Bank for Africa Plc (UBA) - Nationwide (Across all Branches in Nigeria)

Nationwide, Nigeria Posted 3 years ago Posted on Accounting / Audit / Finance, Banking / Finance / Insurance, Customer Service

United Bank for Africa Plc (UBA) is recruiting to fill the following positions:

1.) Profit Center Manager (Across all Branches in Nigeria)
2.) Relationship Officer (Commercial)
3.) Profit Center Manager (Consumer Loans)
4.) Relationship Officer (SME)
5.) Profit Center Manager (Personal Banking / SME)
6.) Cash Officer
7.) Customer Service Manager
8.) Head of Processing

United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

See job details and how to apply below.

1.) Profit Center Manager (Across all Branches in Nigeria)

Location: Across all Branches in Nigeria

Job Summary
Successful candidates will be a part of the core team set to:

Deliver value to our customers
Expand our current business/client portfolio.
Enhance our position in our chosen target markets and
Generate new sales revenues.

Job Objective

To coordinate the activities of retail teams through effective relationship management to meet/surpass financial targets to drive the profit growth of the branch.

Responsibilities

Ensure significant increase in market share within own region.
Drive performance of the unit – liability generation and quality risk asset creation.
Risk asset appraisal, disbursement and monitoring.
Ensure effective relationship building and management with new and existing customers.
Optimally exploit new and existing opportunities in the market.
Drive the reactivation of all inactive/dormant accounts in the branch.
Plan and implement marketing strategies to boost profit
Supervise and coordinate the activities of account officers.
Perform other related duties as assigned by the Business Manager.

Qualifications

Minimum Educational level: First Degree in any discipline.
Minimum experience: 2 - 5 years cognate experience, 3 of which must have been in a marketing arm of a branch.
What we expect from you:
A high degree of professional ethics, integrity and responsibility.
Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
Team player with the ability to work under pressure and ability to work with a wide variety of people and maintain an excellent business relationship.
High sense of confidentiality and discreteness.

Technical Skills:

Basic knowledge of Accounting, Finance and Economics.
Banking operations, policies and procedures.
Good knowledge of the Bank’s products and services.
Business development and acquisition
Marketing, Selling and Cross-Selling
Knowledge of current business trends and CBN Regulatory laws.
Ability to evaluate the needs of customers and determine what products or services would best serve those needs
Good interpersonal skills
Excellent Communications skills (written and oral)
Marketing and Selling skills
Leadership and negotiation skills
Good Relationship management skills
Confident and must possess excellent networking skills.

What you should expect from us:

Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.

Application Closing Date
23rd November, 2021.

Method of Application
Interested and qualified candidates should:
Click here to apply online

2.) Relationship Officer (Commercial)

Location: Nigeria

Job Objective

To establish and maintain positive customer relationships towards the growth revenue for the bank.

Roles & Responsibilities

Approach customers with the aim of winning new business
Meet with existing customers to strengthen business relationships with a view to increase financial growth of the bank.
Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue.
Follow up customers with dormant accounts, convince to resume dealings with the bank.
Implement marketing strategies / programs laid out by the bank to boost profit.
Listen to customer requirements and present appropriately to make a sale.
Achieve set deposit targets / Contributions by acquiring business / investment deals from Private, Public, Individuals and Corporates.
Prepare documentation on the creation of risk assets to increase business office profitability
Sell / Cross-sell and Upsell the banks products.
Market the brand.
Perform other related duties as assigned by the Business Manager.

Candidate's Profile

We are looking to hire talented and experienced individuals with 2 - 7 years Relationship Management experience in a commercial bank for our branches in all 36 states in Nigeria.

Knowledge Required:

Good Knowledge of the products and services of the bank.
Basic knowledge of Finance, Accounting and Economics.
Business development and acquisition.
Banking Operations, Policies, and Procedures.
Excellent knowledge.

Skills Required:

Ability to evaluate needs of customers, and determine what products or services would best serve those needs.
Excellent Communication skills - oral and written.
Must be Strong, Tenacious and Persuasive.
Strong Selling / Marketing skills.
Must be self-driven, and have a passion for Marketing.
Good Relationship management skills.
Confident and possess excellent Networking skills.

Application Closing Date
22nd November, 2021.

Method of Application
Interested and qualified candidates should:
Click here to apply online

3.) Profit Center Manager (Consumer Loans)

Location: Nigeria

Job Objective

To coordinate the activities of retail teams through effective relationship management to meet / surpass financial targets to drive the profit growth of the branch.

Roles and Responsibilities

Ensure significant increase in market share within own region.
Drive performance of the unit – liability generation and quality risk asset creation.
Risk asset appraisal, disbursement and monitoring.
Ensure effective relationship building and management with new and existing customers.
Optimally exploit new and existing opportunities in the market.
Drive the reactivation of all inactive / dormant accounts in the branch.
Plan and implement marketing strategies to boost profit
Supervise and coordinate the activities of account officers.
Perform other related duties as assigned by the Business Manager.

Candidate's Profile

We are looking to hire individuals to drive Consumer loans as Profit Centre Managers in all our branches across the country.
The ideal candidate must currently work in a commercial bank as marketers for consumer loans with 2-5 years’ experience in Relationship Management.

Skills Required:

Ability to evaluate needs of customers and determine what products or services would best serve those needs
Good interpersonal skills
Excellent Communications skills (written and oral)
Marketing and Selling skills
Leadership and negotiation skills
Good Relationship management skills
Confident and must possess excellent networking skills.

Knowledge Required:

Basic knowledge of Accounting, Finance and Economics.
Banking operations, policies and procedures.
Good knowledge of the Bank’s products and services.
Business development and acquisition
Marketing, Selling and Cros.

Application Closing Date
22nd November, 2021.

Method of Application
Interested and qualified candidates should:
Click here to apply online

4.) Relationship Officer (SME)

Location: Nigeria

Job Objective

To coordinate the activities of retail teams through effective relationship management to meet/surpass financial targets to drive the profit growth of the branch.

Roles & Responsibilities

Ensure significant increase in market share within own region.
Drive performance of the unit – liability generation and quality risk asset creation.
Risk asset appraisal, disbursement and monitoring.
Ensure effective relationship building and management with new and existing customers.
Optimally exploit new and existing opportunities in the market.
Drive the reactivation of all inactive/dormant accounts in the branch.
Plan and implement marketing strategies to boost profit
Supervise and coordinate the activities of account officers.
Perform other related duties as assigned by the Business Manager.

Candidate's Profile

We are looking to hire talented and experienced individuals to drive Personal Banking/ SME as Relationship Officers for our branches in all 36 states in Nigeria.
The ideal candidates must currently work in a commercial bank as marketers with 2 years’ cognate experience.

Skills Required:

Ability to evaluate needs of customers and determine what products or services would best serve those needs
Good interpersonal skills
Excellent Communications skills (written and oral)
Marketing and Selling skills
Leadership and negotiation skills
Good Relationship management skills.
Confident and must possess excellent networking skills.

Knowledge Required:

Basic knowledge of Accounting, Finance and Economics.
Banking operations, policies and procedures.
Good knowledge of the Bank’s products and services.
Business development and acquisition
Marketing, Selling and Cros.

Application Closing Date
22nd November, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

5.) Profit Center Manager (Personal Banking / SME)

Location: Nigeria

Job Objective

To coordinate the activities of retail teams through effective relationship management to meet/surpass financial targets to drive the profit growth of the branch.

Roles & Responsibilities

Ensure significant increase in market share within own region.
Drive performance of the unit – liability generation and quality risk asset creation.
Risk asset appraisal, disbursement and monitoring.
Ensure effective relationship building and management with new and existing customers.
Optimally exploit new and existing opportunities in the market.
Drive the reactivation of all inactive/dormant accounts in the branch.
Plan and implement marketing strategies to boost profit
Supervise and coordinate the activities of account officers.
Perform other related duties as assigned by the Business Manager.

Candidate's Profile

We are looking to hire talented and experienced individuals to drive Personal Banking/ SME as Profit Centre Managers for all our branches across the country.
The ideal candidates must currently work in a commercial bank as marketers for personal banking with 5 years’ experience.

Knowledge Required:

Basic knowledge of Accounting, Finance and Economics.
Banking operations, policies and procedures.
Good knowledge of the Bank’s products and services.
Business development and acquisition
Marketing, Selling and Cros

Skills Required:

Ability to evaluate needs of customers and determine what products or services would best serve those needs
Good interpersonal skills
Excellent Communications skills (written and oral)
Marketing and Selling skills
Leadership and negotiation skills
Good Relationship management skills
Confident and must possess excellent networking skills.

Application Closing Date
22nd November, 2021.

Method of Application
Interested and qualified candidates should:
Click here to apply online

6.) Cash Officer

Location: Lagos / Ebonyi

Job Objective

Act as a leader to enhance team performance to the delight of customers through efficient transaction processing.

Roles & Responsibilities

Ensure effective and timely service delivery to customers at all customer service units.
Provide service support needs for tellers; ensure the teller cubicles are manned and functional at all times.
Maintain a customer friendly disposition at all times.
Ensure prompt TAT in line with service level agreement.
Ensure timely preparation and rendition of reports to internal and external parties as required from time to time.
Acknowledge of MICR cheques issued on the system.
Supervise the activities of all tellers.
Prompt and accurate consummation of all transactions within the bank’s approved turnaround time
Administration of Cash and Vault.
Ensure availability and workability of working tools for tellers
Authorize all cash transactions above tellers’ limits
Review teller’s payout limit, taking into cognizance the teller’s error rates
Ensure that branch ATMs are functional at all times and that the ATMs do not run out of cash
Ensure transaction vouchers are called over after the close of business daily
Maintain up-to-date cash tellers’ proofs and vault registers.
Ensure the branch maintains cash holdings within the approved COP limit.
Ensure zero fraud tolerance / error rates.

Candidate's Profile

We are looking to hire talented and experienced individuals with 3 years’ banking operations experience in a commercial bank for our branches in Lagos and Ebonyi state.
The ideal candidates must currently work in a commercial bank with minimum of 3 years’ experience in Teller functions in the banking industry.

Skills Required:

Good interpersonal skills.
Excellent communication skills, both written and verbal.
Excellent Numerical skills.
Customer friendly disposition.
Supervisory skills.
Problem solving skills.
Attention to details.
Fast and error free processing.

Knowledge Required:

Good knowledge and understanding of Teller Operations.
Basic Accounting knowledge.
Customer Relationship Management.
Cashier activities.

Application Closing Date
22nd November, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

7.) Customer Service Manager

Location: Lagos / Ebonyi

Job Objective

Ensure quality customer service delivery through the provision of efficient and effective branch operation, while ensuring conformity with the bank’s laid down procedures and regulatory guidelines.

Roles and Responsibilities

Ensure effective/efficient implementation of bank-wide policies with respect to branch operations.
Supervise activities of operations staff to ensure timely and efficient service delivery to customers.
Ensure proper documentation for all transactions and authorize transactions within approval limits. Ensure ABH is run at EOD.
Supervise account opening process and ensure complete documentation and prompt scanning of account mandates as well as tracking/follow-up on deferred documents.
Ensure that branch ATMs are functional at all times and faults timely escalated and resolved.
Ensure effective branch cash management – no cash outs, adherence to COP limits (obtain necessary approvals for excess), prompt evacuations etc.
Ensure that the unit has adequate allocation of resources to enable it meet stated objectives – liaise with HCM/Corporate Services/IT and supervisors as applicable.
Maintain strong control awareness in branch and ensure adequate departmental controls are in place for all products/processes. Ensure strict adherence with the Call over process.
Provide timely and accurate reports (institutional and regulatory) on Branch Operations in prescribed formats and intervals.
Ensure maintenance of appropriate confidentiality and security of customer and transactional information and safety of bank branch assets.
Conduct / ensure branch training/meeting sessions in line with policy.

Candidate's Profile

We are looking to hire talented and experienced individuals with 5 years’ banking operations experience in a commercial bank for our branches in Lagos and Ebonyi state. The ideal candidates must currently work in a commercial bank with minimum of 5 years’ relevant experience in banking operation.

Skills Required:

General Managerial / Administration.
Team building / Conflict Management.
Organization / Coordination skills.
Good Communication Skills (oral and written).
Good Interpersonal Skills.
Strong Personality / Firm & Assertive.
Capacity to manage and absorb pressure.
Entrepreneurship / Taking Ownership.
Supervisory skills.

Knowledge Required:

Good Knowledge and understanding of banking operations.
Good Products Knowledge.
Good understanding of Customer Services.

Application Closing Date
22nd November, 2021.

Method of Application
Interested and qualified candidates should:
Click here to apply online

8.) Head of Processing

Locations: Lagos and Ebonyi

Job Objective

Act as a leader to enhance team performance to the delight of customers through efficient transaction processing.

Roles & Responsibilities

Responsible for all customer service (non-cash related) processing activities in the branch. These include Funds transfer, Clearing, Trops, LDU, etc.
Ensure effective and timely service delivery to customers at all customer service unit.
Ensure efficient TAT in line with service level agreements.
Drive timely and error-free processing culture among team members.
Ensure timely balancing and execution of end-of-day procedures.
Ensure timely and accurate collation of clearing cheques for presentation to ZPC.
Ensure effective utilization of physical assets at the Customer Service Support Unit.
Recommend Process Improvements as it relates to Customer Service Support in a bid to ensue service efficiency and cost minimization.
Ensure timely reconciliation and proof of accounts
Ensure no Incidence of losses due to Fraud, Regulatory infractions, and Processing errors occur.
Serve as an effective backup for the BOM.
Perform other related duties as assigned by the BOM.

Candidate's Profile

We are looking to hire talented and experienced individuals with 3 years banking operations experience in a commercial bank for our branches in Lagos and Ebonyi state.
The ideal candidates must currently work in a commercial bank with minimum of 3 years in banking operation.

Knowledge Required:

Good knowledge and understanding of banking operations.
Good understanding of basic accounting.
Conflict management.

Skills Required:

Good knowledge and understanding of Banking operations.
Excellent customer service capabilities.
High level of integrity /Sense of Responsibility.
Basic Accounting knowledge.
Analytical skills/Problem-solving.
Attention to details.
Good Interpersonal skills.
Fast and error free processing.
Supervisory skills.

Application Closing Date
22nd November, 2021.

Method of Application
Interested and qualified candidates should:
Click here to apply online

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