🇳🇬 Job Vacancies @ MTN Nigeria – 10 Positions

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the following positions below:

1.) General Manager - Financial Planning, Finance
2.) Advisor - Commercial Regulatory, Corporate Relations
3.) Senior Manager - Head Regulatory and Corporate Affairs
4.) Coordinator - NES Regional East, Network
5.) General Manager - Network Operations, Network
6.) Manager - Corporate Communication Digital, Corporate Relations
7.) Analyst - Data and Analytics, Information Technology
8.) Developer - Software Development, Information Technology
9.) Coordinator - NES Projects, Network
10.) Coordinator - Radio Access Implementation, Network

Job Title: General Manager - Financial Planning, Finance

Job Identification: 2687
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 4
Reports To: Chief Financial Officer
Division: Finance

Mission

• To manage, direct, advise, and oversee the budget, business plan, and forecast processes, all management reporting companywide, including such functions as salaries and payroll, mergers and acquisitions advisory, business and financial analysis, pricing propositions, and oversee the provision of thought leadership within the OPCO across multiple ERP Cloud functional streams and its application for effective business decision-making as well as special ad-hoc financial projects.

Description

• • Develop a financial planning framework for MTNN and drive the business planning and budgeting activities of the organisation, ensuring alignment with company strategy and objectives, and facilitating the development and production of MTNN business plans and financial budgets for board approval.
  • Control Enterprise Resource Planning (ERP) for Finance across the Business and provide oversight for the coordination of internal and external audit processes.
  • Establish and maintain financial policies that support prudent and professional accounting management of financial, interest rate, and currency risks.
  • Develop and periodically review payroll processes, and provide advice on remuneration issues and policies for national and expatriate staff.
  • Lead and collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.
  • Oversee the guidance of the business in the creation and implementation of sound and consistent financial close and reporting processes across multiple Oracle Cloud ERP modules.

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• Oversee the development and maintenance of the ERP Cloud Master Data Management strategy at the enterprise level by establishing, guiding, and championing enterprise-wide governance that promotes ‘single-source-of-truth’, data-driven utilization of all integrated systems and data across the organization.
• Ensure there is provision of leadership in the areas of planning, scheduling, coordinating, tracking, and status reporting of tasks in support of Oracle  Cloud ERP deployment of new functionalities arising from GT maintain and demand processes.
• Oversee the establishment and maintenance of OPCO’s Governance, Risk, and Compliance (GRC) processes and procedures to maintain Oracle Cloud ERP infrastructure, such as the user provisioning process, role management, rules for segregation of duties, etc.
• Champion/Sponsor review of business processes (headcount, process optimisation, business optimisation etc.)  to drive efficiency gains and ensure at least a 5% reduction in divisional budget year-on-year.
• Champion contract negotiations to reduce costs and drive the MTNN value creation philosophy.
• Create enabling environment that allows innovation and value adding decisions thrive.
• Provide leadership and direction in the operations, leading team to deliver on respective business targets and improve overall performance of the department.
• Ensure the proactive promotion of Oracle Cloud ERP knowledge management within MTN Nigeria by maintaining repository for knowledge documentation and dissemination and the acquisition of tacit knowledge within MTN Nigeria by participating in knowledge forum within the Group and external forum such as Oracle User Group community focused conferences.
• Ensure the provision of assurance to the Executives such as CIO, CHRO, CFO that relevant controls, policies and procedures are in place and operating effectively and that actions are in place to address emerging risks and incidents arising from day to day use of Oracle Cloud ERP.
• Coach and mentor the Financial Planning team to ensure understanding of the objectives and goals of the department, awareness of all related job requirements and accountabilities and leverage human resources career development programs for staff career development.
• Identify, evaluate and track the development needs and performance of staff within the department, providing opportunities for staff to build on the company's investment in their training and improve productivity.

Education

• First Degree in Accounting or related area of study
• Professional Qualification from a recognized Accounting Body (FCA, CA/ACCA)
• Fluent in English

Experience:

• Minimum of 12 years work experience including:
  • Senior management track record of 3 years or more; with at least 3 years in relevant sector/industry as per relevant role
  • 3 years’ experience in relevant industry/sector
  • Experience working in a global/multinational enterprise (understanding emerging markets advantageous)
  • Work experience across diverse cultures and geographies
  • Experience in Enterprise/Corporate Performance Management

Application Closing Date
9th May, 2023 (11:59 PM)

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Advisor - Commercial Regulatory, Corporate Relations

Job Identification: 2663
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager - Commercial Regulatory
Division: Corporate Services

Mission

• Coordinate all reporting activities concerning regulatory requirements and laws affecting MTNN to ensure the business's long-term viability.

Description

• Prepare correspondence, research, and prepare position papers on key regulatory issues with a focus on Commercial Initiatives, Market and Service Regulation, Regulatory Governance etc.
• Provide legal and regulatory opinion/advisory on all issues that impact on MTNN from a regulatory perspective, including new legislation, government policies, etc.
• Assist in ensuring the alignment of business operations and initiatives with terms of licenses and approvals, marketing and legal conditions and requirements.
• Coordinate all reporting activities and ensure timely submission in consonance with all regulatory requirements and laws, with a view to ensuring long-term viability of the business.
• Liaise and negotiate with business partners and regulatory authorities in respect of matters pertaining to MTNN’s operations.
• Process and obtain requisite approvals from relevant regulatory authorities on business initiatives.
• Act as 1st level interface on commercial regulatory matters and communicate/sensitize stakeholders on relevant developments in commercial regulation and policy.
• Follow up with regulatory authorities on submissions and other regulatory issues.
• Build and maintain strong relationships with the regulatory agencies and other stakeholders in the telecommunications industry.

Education

• First Degree in Law
• Called to the Nigerian Bar
• Fluent in English

Experience:

• 3 - 7 years’ experience which includes:
  • Minimum of 3 years’ legal experience in a law firm or as in-house counel in a relevant area of specialization with experience of working sin cross-functional teams.
  • Experience working in a medium sized organization.

Application Closing Date
9th May, 2023 (10:59 PM)

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Manager - Head Regulatory and Corporate Affairs

Job Identification: 2575
Location: Victoria Island, Lagos
Job Schedule: Full time
Job Category: MTN Level 3H
Reports To: Executive Director - Strategy and Stakeholder Management
Division: MoMo PSB

Mission

• Responsible for managing the organization's relationship with regulatory authorities, overseeing the company's corporate affairs function, and developing stakeholder engagement strategies.
• The role involves monitoring regulatory changes, providing strategic guidance to senior management, and managing the company's reputation.

Description

• Develop and implement a stakeholder management and corporate affairs strategy that aligns with the overall business strategy.
• Monitor and analyze regulatory developments and recommend actions to address changes in regulations.
• Monitor and report on regulatory trends and changes that may impact the business.
• Work with cross-functional teams to ensure timely and effective implementation of regulatory strategies.
• Develop and maintain relationships with regulatory agencies to ensure effective communication and understanding of requirements.
• Develop and maintain policies and procedures related to stakeholder engagement and management.
• Manage the product registration and approval process, including preparation and submission of regulatory submissions.
• Provide regular reports to management on regulatory activities.
• Manage the company's public relations, media relations, and internal communications activities.
• Develop and maintain relationships with key stakeholders, including investors, analysts, and the media.
• Provide guidance and support to cross-functional teams on reporting requirements.
• Develop and manage budgets for the regulatory affairs and corporate affairs functions.
• Ensure that budgets are aligned with business objectives.
• Provide input and feedback to regulatory agencies and industry associations on regulatory policies and guidance.
• Ensure that the company's branding and messaging are consistent across all channels.

Education

• First Degree in Law, Finance, Business Administration or a related discipline.
• Possession of a post-graduate Degree or an MBA is an advantage.
• Professional qualification from a recognized body.

Experience:

• 9 -17 years’ experience with at least 5 years in Regulatory affairs.
• Regulatory experience in Fintech, Banking or Financial Services will be an advantage

Application Closing Date
5th May, 2023 (10:59 PM)

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Coordinator - NES Regional East, Network

Job Requisition ID: 1114
Locations: Ikoyi - Lagos & Port Harcourt - Rivers
Job Type: Full time
Reports To: Manager NES Regional (East)
Division: Network

Description

• Provide governance for all managed service vendors / Towerco in the region across different technologies supported.
• Manage activities of CSEs and ensure smooth operations in the region
• Act as high-level support for resolution and closure of critical service performance issues.
• Problem management to eliminate repetitive failures and guarantee QoS
• Drive contractual obligations to KPIs (MTTR, Planned Preventive Maintenance, Service Acceptance, Spares Utilization Management)
• Carry out periodic audit of MSAN nodes/RDLU to ensure they are optimal.
• Govern ATP process and ensure all changes on enterprise network are captured on the database.
• Provide business intelligence using data analytics from field, vendor, and Performance reports.
• Review and verify all reports submitted by Vendors/Towerco on a weekly basis.
• Supervise all planned network expansions, service migrations, modernization, and optimization activities in the region.
• Review and verify all proforma invoices submitted by vendors/Towerco
• Co-ordinate regional change request management and provide relevant information to all stakeholders.

Requirements
Education:

• First Degree in Engineering or Science related discipline
• Numerical / data analysis skills

Experience:
3 - 7 years of experience which includes:

• Minimum of 3 years’ working experience in data processing, data analysis, and data presentation space/field
• Proficiency in the use of Microsoft Excel, Power BI, SQL or related database management application and MS Power Point
• Good customer and service management experience including stakeholders engagement, vendor management, problem management, data analytics using visualizations.
• Good knowledge of IP and data networks, and performance KPIs.

Application Closing Date
9th May, 2023 (10:59 PM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: General Manager - Network Operations, Network

Job Requisition ID: 2569
Location: Ikoyi, Lagos
Job Type: Full time
Reports To: Chief Technical Officer
Division: Network

Mission

• To lead MTN Nigeria network operations team to operate and maintain MTN network nationwide, in order to meet the goals and objectives of the division and ensure MTN’s quality and service commitment to subscribers.

Description

• Review MTNN corporate direction and develop NWG Operations strategy for coverage enhancement, capacity and network performance optimization so as to ensure efficient utilization of deployed capacity.
• Review MTNN corporate direction and develop regional operations service strategy ensuring alignment with MTN corporate strategic objectives and develop plans to support business initiatives and enhance the Network Operations function.
• Develop framework, policies, standards, methodologies, plans and procedures to guide NWG’s operations and to enable the division to provide high quality services and attain set goals and objectives of MTNN.
• Ensure the MTN network is operated and maintained to company and market requirements as well as ITU.
• Oversee prompt management of major faults and ensure continuous monitoring of operations and performance of the Access network.
• Make contributions to and ensure weekly and monthly reports on overall performance of the network are available.
• Work closely with other departments within the Network Group and other divisions to develop and improve NWG regional services and achieve operational excellence in MTNN.
• Responsible for developing and setting acceptance criteria for new BTS sites integration and ensure the operations and maintenance of all Network radio, BTS and power equipment nationally, using the regional structures.
• Review network access best practices, new technologies and the corporate needs and develop business plans for NWG Operations department, ensuring alignment with MTN corporate strategic objectives.
• Provide technical leadership/advice in the formulation and development of departmental framework, policies/guidelines and ensure compliance of operations with MTN policies and procedures
• Develop and set acceptance criteria for new sites integration as well as operational support systems.
• Oversee smooth integration of new network elements into the operational network and ensure strict adherence to policies and procedures of MTNN.
• Monitor and Maintain MTN network operations and associated platforms/systems to MTNN policies, the ITU specification as well as market requirements.
• Evaluate existing/new applications and user requirements on high level specifics, react to, and resolve all major faults, promptly
• Monitor operations and performance of the network and contribute to weekly/monthly reports on overall network performance, company-wide.
• Ensure full understanding of the telecommunication industry (Global and Local) trends and developments in order to assess the strategic technology and regulatory impact on MTNN’s current and future business.
• Ensure efficient network resource allocation and cost optimization by ensuring optimal capacity deployment
• Establish processes and standards for impact assessment, and evaluation of systems and technologies with regards to customer experience
• Define key performance indicators, formula and measurement processes and Set performance standards, targets and thresholds.
• Establish performance expectations, manage individual and team performance and development.
• Provide leadership and direction in the operations, leading team to deliver on respective business targets and improve overall performance of the department.
• Coach and mentor, the Network Operations’ team to ensure understanding of the objectives and goals of the department, leverage human resources career development programs for staff career development.

Requirements
Education:

• First Degree in Electrical / Electronic Engineering or related Discipline.
• MBA or MSC in a related field will be desirable.
• Fluent in English.

Experience:
Minimum of 12 years’ work experience which includes:

• Senior management track record of 3 years or more; with at least 3 years in Telecoms Industry.
• Experience working in a global/multinational enterprise (understanding of emerging markets is advantageous).
• Experience in Network Operations and maintenance.

Application Closing Date
9th May, 2023 (10:59 PM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager - Corporate Communication Digital, Corporate Relations

Job Requisition ID: 1871
Location: Ikoyi, Lagos
Job Type: Full time
Reports To: Senior Manager - Corporate Communications
Division: Corporate Services

Mission

• To develop an enterprise digital communications strategy, oversee the effectiveness of all internal digital communication platforms, and contribute to digital transformation through the deployment of high-performing intranet and multimedia solutions for internal campaigns and key business initiatives.

Description

• Develop internal campaigns and key business initiatives.
• Develop engaging and effective digital communication campaigns to drive understanding and buy-in among critical stakeholders.
• Develop effective multi-platform and multi-stakeholder messaging via digital channels.
• Understanding of approved MTNN Communication Code and group-wide corporate identity guidelines and their application to digital communication materials.
• Ensure that the enterprise-wide intranet (SHARE) is an effective business communication tool as well as a dynamic collaboration and internal bonding platform that complies with corporate identity guidelines.
• Ensure the smooth running of digital channels in the corporate section of the MTN website.
• Design, develop, and deliver the best possible user experience for all MTN Nigeria’s internal digital and communications channels, including:
• The primary intranet (SHARE) and various secondary portals and content management systems.
• Online publishing platforms and the staff radio platform.
• Digital screens in all locations.
• Supervise output from creative and digital content consultants to deploy an integrated communications and engagement strategy to positively influence internal stakeholder perception.
• Effectively communicate metrics and progress to key internal stakeholders.
• Provide key communication support to business units as well as key business-wide initiatives.
• Serve as a digital communications ambassador from a corporate reputation management perspective, working closely with the information systems, human resources, and marketing functions as well as digital services consultants, providing strategic advice on service delivery that enhances communications and employee engagement while constantly seeking opportunities to bring creative digital or rich multimedia solutions to internal stakeholder engagement as the workplace becomes increasingly digital.
• Coach and train the team to ensure understanding of the department's objectives and goals, awareness of set targets/requirements and regularly review their training needs.
• Review individual team members' performance and complete appraisals in accordance with employee performance appraisal procedures and time schedules.

Requirements
Education:

• First Degree in any relevant discipline
• A Master’s Degree / relevant professional qualification(s) will be an advantage.

Experience:
6 - 13 years’ experience which includes:

• Minimum of 3 years’ experience in corporate communications, digital specialization; content development for varied audiences and a large, dispersed workforce.
• Experience in corporate communications – strategy and content development for diverse audiences.
• Excellent communication, editorial and publishing skills, also video editing and radio broadcasting skills.
• Knowledge of evolving, contemporary digital communication tools and techniques.
• Excellent technical knowledge of digital technologies and tools such as HTML, CSS, JavaScript, content management systems, etc.
• Hands-on experience using relevant software such as the Adobe Suite, Sketch up, CorelDraw, etc.
• Sound understanding of UX (User Experience) principles.
• Experience working in a medium to large organization.
• Effective supervisory skills, managing a diverse and high performing team.

Application Closing Date
9th May, 2023 (11:59 PM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Analyst - Data and Analytics, Information Technology

Job Requisition ID: 1683
Location: Ikoyi, Lagos
Job Type: Full time
Reports To: Manager - Operations Data and Analytic
Division: Information Technology

Description

• Configure, build, and test application or technical architecture components
• Work with other developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals
• Assist in developing maintenance plans per application and carry out the maintenance of applications, re-configuring, building and testing components in accordance with OLAs and SLAs
• Code applications in accordance with good security coding practices to ensure the application is free of most common coding vulnerabilities
• Create and execute technical test plans for application change, new deployment and upgrades
• Participate in transitions of the application or technical architecture components to the testers
• Fix any defects and performance problems discovered in testing
• Develop information solutions from a variety of sources for both structured and unstructured data
• Integrate big data solutions with existing reporting and analytical solutions
• Support team and enhancement to ETL system
• Develop and implement big data models and solutions
• Conduct root cause analysis on production issues
• Guidance of entire information management process of both structured and unstructured data
• Understand and interpret complex business requirements and translate them into useful BI applications
• Understanding of Big Data principles, models and solutions e.g. Hadoop and apply it to current projects/initiatives
• Participate in the Systems Development Life Cycle (SDLC)

Requirements
Education:

• Candidates should possess an HND (minimum of Lower Credit) / B.Sc Degree (minimum of 2nd class lower) in Computer Science, Engineering or a numerate course
• Related professional qualification/certification
• Fluent in English

Experience:
3 - 7 years’ experience which includes:

• Experience working in a medium-sized organization
• Experience as a software developer
• Application development and support experience in the Telecommunications sector.
• Experience in Scripting and BI tools:
  • Python/Perl
  • Hive,
  • PowerBI,
  • SQL
  • Unix.
• Exposure to typical Mobile Telecommunications applications:
  • Billing systems (Corporate & Retail Billing, Interconnect Billing)
  • ERP systems (Distribution, Retail, Finance, Payroll, HR, Asset Management)
  • SIM & Mobile Applications ( EVD, Contents Management System, SIM management Application)
  • GSM network interfacing applications (Provisioning, Pre-Paid management systems)
  • Fraud Management Applications
  • Value Added Services(VAS) Applications.

Application Closing Date
9th May, 2023 (10:59 PM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Developer - Software Development, Information Technology

Job Requisition ID: 2571
Location: Ikoyi, Lagos
Job Type: Full time
Reports To: Manager UI / UX Design
Division: Information Technology

Mission

• To design, develop and maintain software applications that effectively address challenges, boost efficiency, enhance user satisfaction, fulfill user and business requirements, and improve overall experience.

Description

• Develop designs that support the functional requirements business application projects and include the conceptual, high-level, and detailed design specifications for build, implementation and support of these business solution.
• Complete analysis of and acquire a detailed understanding of the testing requirements for a given design and prepare a testing strategy.
• Assess implications of a given design current and future support model; and prepare an implementation and transition plan.
• Organize and coordinate the activities of the systems design team and communicate all business process changes highlighting the implications on design.
• Manage work flow processes, document weekly reports per functional area and provide input to monitor and execute URS.
• Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required.

Requirements
Education:

• First Degree in Computer Science, Engineering or equivalent
• Any Robotics Process Automation (RPA) certification will be advantageous.

Experience:
3 - 7 years’ experience including:

• 3 years' experience building Frontend and Backend systems.
• 3 years’ experience in integration to SQL and noSQL Databases and API consumption.
• 5 years development experience.

Application Closing Date
9th May, 2023 (10:59 PM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Coordinator - NES Projects, Network

Job Requisition ID: 2586
Location: Ikoyi, Lagos
Job Type: Full time
Reports To: Manager NES Strategic Projects
Division: Network

Description

• Directly manage installation, commissioning and integration of enterprise connectivity projects and other ad hoc projects that may arise from time to time.
• Implement project changes and interventions to achieve project outputs as well as generate progress reports on projects, migrations and upgrades.
• Ensure project timelines are met and resolve escalated issues affecting Enterprise installations as well as strict adherence to MTNN’s SHE policy.
• Manage day-to-day operational aspect of a project and scope, and handover of completed projects to NES operations.
• Coordinate related technical activities, the activities of contractors and ensure all project documentation is recorded and available for business use.
• Manage project budget and determine appropriate revenue recognition, ensure timely and accurate invoicing, and monitor receivables for project
• Liaise with EBU, NES/NWG operations on future strategy of platform, upgrades; and communicate to team.
• Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.

Requirements
Education:

• First Degree in Electrical / Electronics / Computer Engineering / Science or any Science discipline.
• Project Management or Education Certification (PMP, Scrum Agile, etc.) advantageous
• Professional Certification  desirable in: – IT (Microsoft, ITIL, HP, Nokia etc.), Quality (Six Sigma, etc.)
• Fluent in English.

Experience:
3 - 7 years’ experience including:

• Experience working in a medium to large organization
• Project implementation experience as a Customer Service Engineer
• Experience with ICT network implementation and service deployment.

Application Closing Date
9th May, 2023 (10:59 PM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Coordinator - Radio Access Implementation, Network

Job Requisition ID: 2612
Location: Ikoyi, Lagos
Job Type: Full time
Reports To: Manager - Special Project
Division: Network

Mission

• Coordinate all radio access implementation projects.

Description

• Manage change process and communicate progress of the projects to relevant project stakeholders.
• Compile initial project plan with input from all the relevant resources, confirming plan with stakeholders.
• Obtain approval and update project plan with changes, conducting regular update meetings with Project Manager and stakeholders.
• Coordinate the deployment of Radio projects across the radio vendors.
• Coordinate the requirement gathering for the end-to-end deployment for all radio requests to ensure quality delivery.
• Ensure all RFI locations comply to 100% equipment plan and requirements for Radio projects.
• Track all RFI milestones and issue resolution projections to ensure delivery within agreed timeline.
• Managing Vendors for timely reporting of all Radio Projects.
• Coordinate timely collation and alignment of reports with the Project Support office on all Radio projects for Business reporting.
• Coordinate and support material requisitions and out bounding for all Radio vendors from inventory system.

Requirements
Education:

• First Degree in Electrical Engineering, Computer Science / Engineering
• Project Management certification or training would be an advantage
• Fluent in English.

Experience:
3 - 7 years’ experience including:

• Experience working in a medium-sized organization.
• Experience in a Radio and Microwave Projects delivery.
• Experience in operations or planning background in Telecommunications.
• Project Management experience.
• High proficiency in Excel and PowerPoint.

Application Closing Date
9th May, 2023 (10:59 PM).

Method of Application
Interested and qualified candidates should:
Click here to apply online