🇳🇬 Job Vacancies @ Mercy Corps Nigeria – 4 Positions

Mercy Corps is a leading global organization that works in 40 countries around the world to alleviate suffering, poverty and oppression by helping people build secure, productive and just communities. Since 2012, Mercy Corps has worked to tackle Nigeria’s complex and evolving needs through a range of dynamic, multi-sector programs. In Nigeria, Mercy Corps is addressing the immediate humanitarian needs of vulnerable communities; enabling conflict-affected populations to transform from relief to resilience using market-driven approaches; and supporting community-led peace building efforts.

We are recruiting to fill the following positions below:

1.) Finance and Compliance Officer
2.) Senior Procurement and Contracting Officer
3.) Logistics Officer
4.) Senior Human Resources Manager

Job Title: Finance and Compliance Officer

Location: Ngala, Borno
Position Status: Full-time, Regular
Supervisory Responsibility: None

Program / Department Summary

• The Mercy Corps Finance Department is responsible for all financial functions in Nigeria, including accounting, payments and banking, payroll, budgeting, financial reporting, and grant financial management and compliance.
• The Mercy Corps Finance Department ensures compliance with donor regulations as well as Mercy Corps’ internal policies and procedures. In its role as a support to the Program Department, the Finance Department provides timely reports and assistance to the Country Director and the Program team to ensure that financial resources used efficiently and effectively.

General Position Summary

• Working in the Finance Department under the direction of the Senior Roving Finance Officer, the Finance & Compliance Officer will assist the Ngala office to ensure the accuracy and completeness of financial and accounting records and will have primary responsibility for managing the monthly accounting cycle and the routine daily accounting tasks and payments.
• The Finance and Compliance Officer will assist in reviewing and analysing records, reports, and management practices to ensure adequate internal controls are in place to mitigate risks in compliance with laws, regulations, donor requirements and Mercy Corps policies and procedures.

Essential Job Responsibilities

• Assist the Senior Finance Officer to enhance the efficiency of the existing control system and ensure any identified compliance gaps are corrected.
• Enter transactions into the accounting software accurately.
• Ensure the accuracy of all Navigator recorded transactions by following Navigator entry procedures and by referencing coding against standard chart of accounts and coded budgets.
• Performs AAM review of transactions with supporting documentations within the direct purchase threshold matrix.
• Prepare and reconcile the banks and cash accounts.
• Ensure compliance with GAAPs standard accounting practices.
• Daily print out of payment vouchers for onward attachment to supporting documents by the archivist.
• Ensure proper archiving of all documents.
• Maintain the field AAM file with up-to-date signature specimen.
• Give maximum support towards successful month and year end process.
• Always imbibe the culture of audit readiness.
• Make sure all income taxes, withholding taxes, VAT and other taxes are withheld and paid accordingly.
• Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.
• Set direction by prioritizing and organizing actions & resources to achieve objectives and contribute to countrywide strategy development.
• Assist in the training of support and program staff on Finance related matters and give any financial operational support needed.
• Submit accurate and timely financial reports to Maiduguri on a weekly and monthly basis and follow up with other departments for any corrective actions required.
• Ensure document safeguarding and proper archiving.
• Prepare Voucher Reconciliation Activities Reports on a weekly and monthly basis.
• Be adaptable and flexible to take new tasks and new assignments as requested from time to time.
• Any other duties assign by the supervisor or designee.

Security:

• Ensure compliance with security procedures and policies as determined by country
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Accountability:

• Reports Directly To: Senior Finance Officer
• Works Directly With: Finance and Compliance department, Program, and Operational teams in Norther East Nigeria.

Knowledge and Experience

• A University Degree in Finance, Accounting or equivalent is required.
• Two or more years of finance and accounting experience is required.
• Two years’ experience in the finance and compliance department of an international NGO is preferred.
• Demonstrated competency with computerized general ledger software.
• Advanced computer skills in MS Office programs, particularly Excel
• Prior management experience and strong organizational skills.
• Excellent oral and written English skills.
• Fluency in Hausa and local languages is preferred.

Success Factor:

• A clear understanding of finance, accounting, organizational skills as well as the willingness and ability to enforce compliance with Mercy Corps and donor policies and procedures is essential. The ability to interact effectively with international and national staff members is required. A demonstrated ability to work quickly and accurately, meet deadlines and process information in support of changing program activities is necessary.
• The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building. S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
• The successful candidate will be willing to travel to other deep field locations and LGAs of Northeast Nigeria based on program needs. That will mean sometimes staying and working in stressful environments with very basic living conditions, strictly always following security protocols and sometimes working long and irregular hours).
• Mercy Corps team members represent the agency both during and outside work hours. Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity:

• Mercy Corps is an equal-opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme.
• We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

Application Closing Date
24th November, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Applicants should have their CVs and Cover Letters in one document addressing the position requirements.
• Female candidates who are qualified are strongly encouraged to apply.

Job Title: Senior Procurement and Contracting Officer

Requisition Number: SENIO004413
Location: Maiduguri, Borno
Position Status:Full-time, Regular
Job Category: Operations, Procurement, Logistics

Program / Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation. With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs.
• As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long-term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.
• Operations Department provides key support to the entire country program in procurement, asset management, warehouse management, fleet management and facilities & office management for successful program implementation.

General Position Summary

• The Senior procurement and Contracting officer is to ensure the efficient and systematic procurement of goods and services; effective development, monitoring of contracts; development of transparent tendering schedules and good record keeping; providing advice on best methods of procurement and contract design; developing best practice in relation to commissioning and procurement; advising on policy and procedure.

Essential Job Responsibilities

• Develop and advise on procurement, commissioning, contract administration and management strategies. Identify opportunities for better procurement and to develop modern procurement and contract management practices.
• Engage and support managers by providing guidance on technical procurement matters, including advising on appropriate procurement mechanisms, preparing tender documentation, undertaking tender evaluation including the pre-qualification of suppliers, checking contractual terms/conditions, interviewing, liaising, and negotiating with potential suppliers, responding to procurement challenges and producing outcome reports for management.
• Support in identifying opportunities through procurement routes to deliver savings, maximize income and deliver continued improvement through the use of its resources.
• Ensure and develop corporate adherence to best practice contract monitoring procedures.
• Provide periodic reports to Management Team outlining contract, procurement and monitoring activity, contractual performance aspects.
• Ensure Mercy Corps is compliant with the Nigeria law in relation to its procurement activity With donor regulations
• in conjunction with the Legal teams, to ensure that there is a transparent register of contracts and a retendering work schedule covering all significant value transactions for Mercy Corps Nigeria.
• Promote good administration throughout the Mercy Corps in respect of procurement and contract management including producing procurement and contract information to meet the requirements of the System Ownership
• Undertake the system owner role for the e-procurement and contract management systems, including development, testing and implementation of upgrades, resolving queries and providing user training.
• Working closely with Program, Administration, Finance and Logistics the Senior Procurement and Contracting Officer is instrumental in supporting program activities through his/her services.
• The Senior Procurement and Contracting Officer will conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.

Procurement Management:

• Coordinate daily MCN procurement activities.
• Regularly produce purchase status and completed purchases reports using the Ongoing PR Master List and PR Master List.
• Ensure that Mercy Corps’ procurement activities are legal and moral.
• Enforce proper use of procurement ceilings and approval procedures.
• Carryout the procurement of goods, works and services for all the PRs – as per Mercy Corps standards and formats.
• Carryout the procurement of national consultant’s services (all values) – as per Mercy Corps standards and formats.
• Oversee the establishment of various Master Agreements (MPAs and MSAs) for commonly used items as per Mercy Corps standards and formats.
• Assist in the maintenance of thorough procurement files. Ensure that the procurement filing system is in place and in accordance with the Procurement filing procedures as outlined in the FP3.
• Assist the P&L management and office staff with procurement activities, as required.
• Coordinate with the Finance Department to ensure that payments to vendors are made on-time and without any unnecessary strain on the financial systems of MC.
• Assist P&L Management with asset management. Identify assets during the course of procurement and notify the Asset Controller on receipts of assets.
• Maintain file on market prices for commonly bought items.
• Perform any other reasonable duties that deem necessary as assigned by the supervisor.
• Reviewing bids from prospective vendors, and awarding contracts based on price, quality of work, past performance, and other factors.
• Negotiating contract terms and conditions with vendors to ensure that they are in the best interest of the organization.
• Supervising contractors to ensure that they are performing their duties efficiently and effectively.
• Reviewing bids from potential suppliers of materials needed by the organization to ensure that they are competitive.
• Conducting audits to ensure that vendors are complying with the terms of their contracts.
• Coordinating with other departments within an organization to ensure that contracts are effective.
• Reviewing and approving invoices from vendors to ensure that they accurately reflect services rendered or goods delivered.
• Reviewing contract proposals from vendors to determine if they meet the needs of the organization.

Team Management:

• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Promote accountability, communicate expectations, and provide constructive feedback via regular performance reviews.
• Supervise, hire, and orient new team members as necessary.
• Provide team members with information, tools, and other resources to improve performance and reach objectives.
• Contribute to country team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making processes.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of our field projects.

Supervisory Responsibility:

• Directly supervises the Procurement Officers.

Accountability

• Accountable for following Mercy Corps Field Procurement Policies and Procedures (FP3), the MC Code of conduct regarding procurement activities and MC Conflict of Interest policy.
• Reports Directly To: Procurement Manager
• Work Directly With: Operations Team, Finance Team, Co-ordinates with Mercy Corps program and operations staff regarding procurement planning and activities.

Knowledge and Experience

• Degree in a relevant Business field is desired, Economics, Accounting, Law.
• 2-3 years of experience in large scale supply chain management and/ or international business, contracting /contract management
• Strong organizational skills: ability to interact effectively with international and national personnel. Excellent oral and written English skills.
• High level of computer skills on MS Office programs.
• A demonstrated ability to multi-task and process information into action as to not delay program activities.
• A clear understanding of procurement ethics and donor compliance is essential.
• Certification in procurement/supply chain management is an advantage.
• Knowledge of Sphere standards and other training in humanitarian response preferred.

Success Factors:

• The Senior Procurement and contracting Officer is conscientious with an excellent sense of judgement. S/he has the ability to work simultaneously on multiple tasks and a willingness and ability to work effectively with a wide variety of people. They can work as part of a team and coordinate with project personnel.
• Note: The above job description sets out the main responsibilities of the Senior Procurement and Contracting Officer but should not be regarded as an exhaustive list of the duties that may be required.
• As duties and responsibilities change and develop the job description will be reviewed and be subject to amendment in consultation with the post holder during the Personal Development Review process.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity:

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASCand have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

Application Closing Date
24th November, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Applicants should have their CVs and Cover Letters in one document addressing the position requirements.
• Female candidates who are qualified are strongly encouraged to apply.

Job Title: Logistics Officer

Requisition Number: LOGIS004414
Location: Abuja (FCT)
Job Category: Operations, Procurement, Logistics
Position Status: Full-time, Regular
Reports Directly To: Operations Director
Supervisory Responsibility: Logistics Assistant

Program / Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation. With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs.
• As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long-term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.
• The Operations department is committed to implementing and maintaining the highest standards of efficiency and integrity in the logistics, Administration and procurement of goods and services for country office in Abuja, Nigeria.
• The overriding objective for all Mercy Corps procurement, logistics and Administration activities are the prompt and effective provision of procurement, logistical and administrative solutions as well materials and services to Mercy Corps’ beneficiary populations in compliance with Mercy Corps’ and donor policies, procedures, regulations, and specifications.

General Position Summary
The Logistics Officer will:

• Assist Asset Controller and Operations Director in strategic planning for the organizations assets needs.
• Provide monthly reports of Generator Use, Fleet Management, Facility Lease Management, Courier, and Shipping.
• Follow up with the Finance Unit to ensure that service providers’ accounts are settled on time.
• Read and has a clear understanding of the Mercy Corps Field Asset Management Policy, Field Facilities and Office
• Management Policy, Field Warehouse Management Policy.
• Field Finance Manual Expatriate Housing Policy, Expatriate Team Handbook, and country Approval Authority Matrix.
• Play additional support role in the operations department such as procurement, warehouse management, facility, logistics and operations.

Essential Job Responsibilities
Fleet Management:

• Insurance (Vehicle Insurance Contract Management, renewal, and Claims)
• Coordinating Vehicle Registration (New Vehicle Registration, Equipping, Tracking, Marking and Renewal)
• Coordinating Maintenance/Servicing (Monitoring daily vehicle checks, Routine Vehicle Servicing,
• Monitoring Fuel Management (Fuel Top up Card Management, Report on Fuel Consumption, Monthly Fuel Private Mileage Reporting, and Generator.
• Log Sheet Management (Daily Monitoring of vehicle Log Sheet, Review of Vehicle Log Sheets, Reporting on Vehicle Log Sheets Monthly to finance)
• Supervise Car Hire Services management, (Contract Management, Monitoring of Car Hire vehicles and drivers in line with MCN Standard, Logistics Arrangement – Assign Care Hire where needed, Process Payment, Maintenance of Feedback mechanism)
• Fleet Documentation Management: Maintain records for all vehicles.
• Supervision of Logistics Assistant.

Warehouse Management (Programs Item & Asset – ICT items):

• Receive goods and cross check the quantity with the good receive note.
• Maintain and ensure the stock cards and bin cards in the Warehouse are updated on daily basis.
• Maintain and update stock release on daily basis.
• Dispatch goods from the warehouse using appropriate MC procedures, Store Release forms, Waybills.
• Do proper stacking of items in the warehouse to ease the physical counting.
• Conduct monthly physical counts of the items in the warehouse.
• Ensure the warehouse is clean and free from any infestation.

Assets Management:

• Assistant The Asset Controller in managing, tracking assets and regular inventory,
• Assist the Asset controller in physical and financial reconciliation of all assets, accurate record keeping of all assets, donor assets and exceptional items that require registration and movement tracking.
• Assist in asset Registration in Abuja.
• Assist asset in regular inventory tagging.
• Asset Exit: checking in/out Mercy Corps owned equipment to authorized staff using the standard Mercy Corps procedures and forms outlined in the Asset Management Manual.
• Asset Movement: support in filling asset movement forms.
• Responsible for the timely preparation of documentation of any movement of assets in Mercy Corps formats.
• Physical Count: support Conduct quarterly random asset check in all field offices,
• Asset Tracking: maintain the stock of Mercy Corps assets that are not checked out and in use.
• Asset Disposal: support by ensuring all lost, damaged, sold, stolen (or other) items are properly recorded in with an approved Disposal Assets form.

Facility Acquisition:

• Receive Property Selection Request/information.
• Property Lease Initiation Request (PLIR)
• Conduct and analyze Property Selection
• Raise Property Selection Memo
• Draft Contracts
• Process payment
• Coordinating lease agreements
• Lease agreements renewal.

Generator:

• Initiate procurement of generators using the provisions in FP3 and donor rules and regulations in some cases.
• Work with the Hops to determine operating hours based on the local needs, cost of fuel, cooling off time required for generators and in some cases the security circumstances.
• Diesel Management of generators by supporting, managing and monitoring diesel consumption of generators, ensuring no poor handling and storage, poor mechanical condition of the generators or overload situation.
• Maintain Generator Log Sheets, (running logs, repair, and maintenance)
• Maintain and track daily and report monthly diesel and Consumables Purchase Log.
• Maintain Diesel Supply and Generator Repair/Maintenance Master Agreement contract.
• Ensure Diesel storage is allowed within the country / regional law and ensure risk mitigation for fuel stored as against fire risk.
• Monitor the warranty and guarantee details of generators.

Courier/Shipment:

• Engage Service provider for dispatch Services.
• Receive dispatch requests.
• Shipment tracking.
• Process dispatch Provider Services Payment.
• Review and Monitor Courier Service Providers contract.

Others:

• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in Nigeria.
• Other duties as assigned.

Accountability:

• Accountable for Mercy Corps Field Procurement Manual, Field Asset Management Manual, Fleet Management and Warehouse Management Policy Guidelines and other in-country policies and procedures in logistics and procurement management as well the MC Code of conduct regarding procurement activities and MC Conflict of Interest policy.

Accountability to Participation and Stakeholders:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work.
• We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Knowledge and Experience

• A Degree in a relevant Business field is desired.
• 2-3 years of experience in Inventory Management, large scale Logistics operations, or office administration.
• Strong organizational skills: ability to interact effectively with international and national personnel.
• Excellent oral and written English skills. Strong computer skills in MS Excel, MS Access, and MS Word programs.
• A demonstrated ability to multi-task and process information into action so as to not delay program activities.
• A clear understanding of procurement ethics and donor compliance is essential.
• Previous experience in fleet management.
• A willingness to travel throughout the project areas in the assigned Area of Responsibility

Success Factor:

• Conscientious with as excellent sense of judgment
• Ability to work simultaneously on multiple tasks.
• Willingness and ability to work effectively with a wide variety of people.
• Ability to work as part of a team and coordinate with project personnel.
• Good spoken and written English
• Computer literate and strong organizational skills

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity:

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASCand have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

Application Closing Date
24th November, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Applicants should have their CVs and Cover Letters in one document addressing the position requirements.
• Female candidates who are qualified are strongly encouraged to apply.

Job Title: Senior Human Resources Manager

Requisition number: SENIO004358
Location: Abuja (FCT), Nigeria (with 50% travel to field/ project locations)
Employment Type: Full-time
Position Status: Full-time, Regular.
Supervisory Responsibility: HR Team

Program/Department Summary

• The Human Resource Department is responsible for developing and implementing effective HR policies, procedures, and people-friendly guidelines within Mercy Corps Nigeria. This includes but is not limited to: Talent Acquisition & development; employee engagement coordination; country-wide training & learning management; compensation & benefits administration; country-wide performance management oversight; disciplinary & grievance handling; staff data management; staff disengagement management and 3rd party service provision management (HMO, Group Life)

General Position Summary

• The Senior Human Resources Manager provides oversight to the management of human resources for Mercy Corps operations in Nigeria under the leadership of the HR Director.
• S/he will assist the HR Director in the achievement of MC program objectives with the facilitation of recruitment, remuneration, and staff development issues in Human Resources Development.

Essential Job Responsibilities
The roles and responsibilities of the Senior HR Manager include but are not limited to:

Strategy & Vision:

• Support the HR Director to develop and monitor overall HR strategies, tactics to response to all country HR needs while aligning with the regional and global objectives.
• Identify weaknesses in current HR Advise supervisor on outstanding issues and assist in designing and implementing, as required.
• Work with the HR Director to establish an annual HR work plan, set priorities, monitor work progress, and ensure results are achieved according to schedule and set standards.
• Provide technical leadership to the country HR team including reviewing and supervising the HR team and setting of annual capacity development plans for each team member.
• Builds the capacity of all direct reports and bring efficiency to Nigeria's HR procedures.

Recruitment, Selection and Onboarding:

• Ensure the recruitment of national staff adheres to the standing Recruiting Guideline and is in compliance with government regulations.
• Supervise the Senior Talent Acquisition Officer to ensure all new, national staff receive orientation on Mercy Corps Country systems, policies and procedures.
• Work with the Senior HR Officer to ensure all new hires receive MC ID card, email and all relevant documents upon starting their positions. This includes signing of Job Description, contract, policies and procedures especially the National Staff Handbook and Security Manual.
• Ensure newly hired national and expatriate team members are informed and have access to global HR & Ethics guidance including MC Essentials, Code of Conduct and Security and all relevant policies and are alerted to benefits. Continue with support and advice on policies, as required.
• Build the capacity of the Talent Acquisition team in the effective use of ATS to shorten the time spent on sourcing talent.

Human Resource Management:

• Ensure common understanding and compliance with the National Staff Handbook and other HR policies in all MC Offices
• Serve as a link between the HR team and employees by handling questions, interpreting, and administering HR policies and procedures, and helping to resolve work-related problems.
• Timely collaboration with field HR members to ensure a connection, clear communication and synergy of HR initiatives and priorities.
• Ensure HR services follow proper methodology, policy application and are well documented.
• Ensure a positive, equitable, and consistent employment experience for team members in all locations.
• Ensure Salaries and benefits adhere to Mercy Corps salary scales and standing protocols.
• Conduct job evaluations on new and existing positions and manage country-wide job audits to ensure equity and competitiveness within the job market.
• Ensure Mercy Corps personnel policies strictly adhere to Country labour law as applicable. This includes payment of appropriate taxes, benefits etc.
• Liaise with program managers to ensure country org charts for programs and operations exist and positions are covered within budgets. Make sure that org charts are updated on a regular basis.
• Ensure that all national staff have an up-to-date relevant job description.
• Ensure efficient Performance Management Systems are in place and there is a clear understanding of Performance Management Tools
• Identify training and development opportunities using staff performance and development plans as a standard and working with Unit Heads.
• Oversee the administration of compensation and benefits.
• Manage relationships with benefit providers and advocates on behalf of team members to resolve benefit issues.
• Oversee the clearance of terminated employees, as per MC policies and procedures.
• Ensure all personnel, recruitment, and other HR files are maintained as per defined MC protocols.
• Track and generate relevant HR data and metrics to improve organizational effectiveness.
• Provide team members with information, tools, and resources to improve performance & reach objectives.
• Liaise with program managers to ensure country org charts for programs and operations exist and positions are covered within budgets. Make sure that org charts are updated on a regular basis.
• Maintain confidentiality of all national staff personnel issues including disciplinary procedures and contracts/ pay rates.
• Manage and maintain office/workspaces in such a way that fosters a harmonious work environment that reinforces Mercy Corps’ culture of innovation, influence, and impact.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian mission.

Team Management:

• Oversee and manage the field HR team ensuring prompt and consistent service to Mercy Corps Nigeria team members.
• Encourage the ongoing development of the Human Resources staff.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Promote accountability, communicate expectations, and provide constructive feedback via regular performance reviews.
• Supervise, hire, and orient new team members as necessary.
• Provide team members with information, tools, and other resources to improve performance and reach objectives.
• Contribute to country team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making processes.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.
• Promote a safe and inclusive work environment that, regardless of the context, is consistent with Mercy Corps’ culture of care.

Organisation Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Accountability

• Reports Directly To: Human Resources Director
• Works Directly With: HR Team, Program Team, Global HR & Talent Acquisition Team, Program Leads, Managers, and other hiring managers.

Requirements

• Master's Degree in Human Resources Management, Business Administration, or related field.
• Requires National Youth Service Corps (NYSC) or an NYSC exemption certificate.
• Requires at least seven years of experience with seven years of strong, demonstrated management experience in the INGO sector in strategic HR.
• In-depth knowledge of Nigeria employment practices and legal regulations pertaining to payroll and employment.
• Highly organized with keen attention to detail and the ability to deal with confidential information in a discrete manner.
• Strong presentation and communication skills and advanced knowledge of written and spoken English is essential.
• Proficiency in computer applications including MS Office: Word, Excel, and PowerPoint
• Knowledge of donor regulations including USAID, EC, DFID.
• Internationally recognized qualification in project or program management or commitment to obtain the qualification in the early months of work.
• Ability to work effectively with an ethnically diverse team in a sensitive environment.
• Knowledge of Sphere standards and other training in humanitarian response is preferred.

Success Factors

• The successful Senior Human Resource Manager will have the ability to multitask, set priorities, and work under tight deadlines within a complex team.
• S/he will demonstrate strong interpersonal and cross-cultural communication skills and be committed to the values and mission of Mercy Corps.
• S/he will take initiative and contribute to team efforts, as well as demonstrate an ability to communicate, assume leadership, and make solid decisions.
• S/he will possess a demonstrated ability to interact effectively with international and national personnel both in a managerial as well as training capacity.

Application Closing Date
21st November, 2023.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Applicants should have their CVs and Cover Letters in one document addressing the position requirements.
• Female candidates who are qualified are strongly encouraged to apply.
• Application review will be on a rolling basis