Job Vacancies @ Kwality Concepts – 8 Positions (Nigeria)

Kwality Concept, a pharmaceutical company, is currently recruiting suitable candidates to fill the following positions:

1.) Science Laboratory Technician
2.) Customer Service Executive
3.) Product Manager
4.) Medical Sales Representative (Lagos)
5.) Business Manager
6.) Production Pharmacist
7.) Company Driver
8.) Medical Sales Representative (Abia)

 

See job details and how to apply below.

 

1.) Science Laboratory Technician

 

Location: Abuja
Employment Type: Full-time

Job Purpose

  • The Science LaboratoryTechniciancontributes to the overall success of the organization by effectively managing all production tasks and Ensures that all documentation complies with the approved standard and manages the central repository file for all SOPs Validation packages for the organization.




Essential Job Responsibilities

  • Manages the central repository of documentation and acts as a focal point for all documentation matters.
  • Keep the timelines for all the timed and routine activities like Annual Product Review Meetings, Quality Meeting, Documentation repository meetings and so on.
  • Trends all the quality parameters in order to continuously improve Quality Performance in the company.
  • Analyze raw materials, intermediate products, water analysis and finished products microbiologically.
  • Partake in stability studies of retained sample.
  • Maintain Good Manufacturing Practices in the production section and the entire factory.
  • Keep all document ( records of chemical analysis and microbiological analysis ( i.e documentation of laboratory report)
  • Taking record of media on weekly basis and reporting same to the QCM.
  • Reconciling procured material requirement in the Laboratories.
  • Ensure the cleanliness and readiness of the Laboratory aprons for the laboratory bench-work.
  • Any other task that may be assigned from time to time;

Qualifications

  • B.Sc in Microbiology, Medical Lab Scientist.
  • 2 years work experience.
  • Computer Literate.

Application Closing Date
11th July, 2022.

Method of Application
Interested and qualified candidates should send their CV to: topnotchrecruitment01@gmail.com using the Job Title as the subject of the email.

 





 

2.) Customer Service Executive

 

Location: Abuja (FCT)
Employment Type: Full-time

Job Purpose

  • To provide effective administrative support to field force and Marketing department at all time.

Responsibilities

  • Serves as demand managers for the supply chain operation.
  • Liaise with distributors, hospitals, pharmacies for any supports that will facilitate cordial business relations.
  • Confirm LPOs and liaise with Medical Sales Representative on product swap, quantity corrections etc.
  • Follow up on debts and ensure timely recovery
  • Compile global distributor inventories and advise on stock movement.
  • Monitor company social platforms and improve traffic on sites by inviting and encouraging internal and external customers to visit company social sites.
  • Monitor and manage the marketing calendar and send out prior reminders to regions and territories. Collate and submit marketing program reports from territories to the PM
  • Timely collation of weekly and monthly reports from regions and sending of same to the sales and marketing department every month.
  • Assist in resolving any marketing function that may be assigned to you from time to time.
  • Prepare and modify documents including correspondence, reports, drafts, memos and emails.
  • Schedule and coordinate meetings, appointments and travel arrangements for the marketing department.
  • Attend to customers' complaints and get them resolved within 24 hours.
  • Act as the liaison Officer between the field force and the other departments and get all their issues resolved within 24 hours.
  • Ensures that customers stock is invoiced and dispatched as at when due and on time.
  • Manages the company's call center with all the professional ambience
  • Ensures that the reception is well kept and arranged to suit the ambience of a corporate organization.
  • Any other duties as may be assigned from time to time.




Qualifications

  • B.Sc in Business Administration or Social Sciences
  • 3 years experience in customer service.
  • Computer literate.

Application Closing Date
11th July, 2022.

Method of Application
Interested and qualified candidates should send their CV to: topnotchrecruitment01@gmail.com using the Job Title as the subject of the email.

 





 

3.) Product Manager

 

Location: Lagos
Employment Type: Full-time

Job Purpose

  • Develop and create awareness for the company’s Non-Communicable Diseases (NCD) products and other products as may be assigned, implement marketing plans for all brands of Tyonex NCD products with measurable Sales outcomes ( MSO)/ Evidence based marketing outcomes ( EBMO) and Increase Tyonex core NCD pharmaceutical business financially and expand her product portfolio.

Scope

  • Covers all sales and marketing activities relation to all the company’s NCD products registered or being developed for DEF and Tyonex pharmaceutical businesses from within the Head Office (Primary Location) to other regional offices around the country.
  • Management of critical and non-critical assigned administrative materials and tools.

Responsibilities

  • Reports to the Chief Executive Officer/COO.
  • Managing the entire product line life cycle from strategic planning ( and developing concepts and visualizing outcomes ) and to tactical activities( operational outcomes ) throughout the country.
  • Budgeting and monitoring Tyonex -NCDPs re-order levels by leasing with the sales collection executive.
  • Sales & Marketing Training of the field force and providing update Information on Tyonex -NCDPs in the portfolio.
  • Preparation of annual marketing plan for the products and implementing the plan after Presentation and due approval from the management.
  • Communicating to the field force the approved marketing strategies for the Tyonex - NCDPs.
  • Planning, organization and monitoring of assignments, activities , campaigns and projects in a timely manner to achieve required objectives.
  • Driving all the promotional activities behind the Tyonex -NCDPs.
  • Collection, evaluation and interpretation of internal and external marketing information/ data to assist the marketing department in appraising effectiveness of the marketing plan for Tyonex -NCDPs.
  • Developing appropriate promotional materials; detail aids, posters, brand reminders, etc. for the Tyonex -NCDPs.
  • Regular field visit to assess impacts of promotional activities and competitor’s activities.
  • Maintaining a database of key opinion leaders and customers for market information and Mailing, and cultivating their loyalty through relationship marketing.
  • Coordinating the company’s participation at all approved conferences and seminars.
  • Managing the development of pack designs, repackaging and rebranding of products.
  • Handling all corporate activities/social initiatives/services in relation to your Business Unit Tyonex -NCDPs.
  • Developing strategies and campaigns to enhance sales of Tyonex -NCDPs .
  • Organizing community based projects and advocacy programs on Tyonex -NCDPs.
  • Enhancing company’s brand visibility and equity through several brand building activities.
  • Organizing impactful Health Round Table programmes and Knowledge Empowerment for Pharmacy Assistants (KEPA) programmes (Partnership forum for various stake holders).
  • Organizing consumer inter-phase projects/programs.
  • Developing and introducing new products into the market in NCD sector.
  • Demand generation for Tyonex -NCDPs through double call field trips with sales force.
  • Intelligent information gathering through market survey and researches.
  • Assisting the Sales team, NSM, BMs and REPs in the planning of Tyonex -NCDPs launches.
  • To perform any other duties as may be assigned by management.

Qualifications and Requirements

  • B. Pharm., B.Sc / HND in Biochemistry or Science related course.
  • 2-5 years of experience in related industry.
  • Must be computer literate.

Application Closing Date
11th July, 2022.

Method of Application
Interested and qualified candidates should send their CV to: topnotchrecruitment01@gmail.com using the Job Title as the subject of the email.

 





 

4.) Medical Sales Representative (Lagos)

 

Location: Lagos
Employment Type: Full-time

Job Purpose

  • Ensure personalized sales of company products to the various customers as well as represent the company’s interest at different levels within his/her territories as may be assigned from time to time.

Essential Job Responsibilities

    • Detailing of company products to Hcp’s healthcare professionals doctor’s pharmacist, nurses etc.
    • Ensuring the achieving of sales values and products target of his/her respective region and territory.
    • Ensuring proper implementation of marketing activities such as focus group meetings, clinical meeting and presentations, Lab Forums, Distributor’s Forum and any other scientific based presentations to all Hcp’s.
    • Organising conferences for doctors and other Hcp’s
    • Building/developing brand kol (Key opinion leaders) at all designated territory/region. Ensuring the scientific updating of the kol on recent informations about company brands and engaging them on prescription generating.
    • Keeping detailed records of all contacts; (Customer’s data base)
    • Reaching (and if possible exceeding) annual sales targets;
    • Planning territory work schedules and weekly and monthly itinerary, collaboratively with BM’s.




  • Regularly attending company meetings, technical data presentations and briefings;
  • Keeping up-to-date with the latest clinical data supplied by the company, and interpreting, presentation and discussing this data with health professionals during presentations;
  • Reporting competitor activity and competitors’ products;
  • Maintaining knowledge of new developments in Government Regulations, anticipating potential negative and positive impacts on the business and adapting strategy accordingly;
  • Developing strategies for increasing opportunities to meet and talk to contacts in the medical and health care sector;
  • Managing debt in the region.
  • Staying informed about the activities of health services in a particular area.
  • Identifying business opportunities in the market place.

Qualifications

  • B.Pharm,
  • 3 years’ experience in pharmaceutical.
  • Computer Literate.

Application Closing Date
11th July, 2022.

Method of Application
Interested and qualified candidates should send their CV to: topnotchrecruitment01@gmail.com using the Job Title as the subject of the email.

 





 

5.) Business Manager

 

Location: Lagos
Employment Type: Full-time

Job Purpose

  • The BM is the Chief driver of the Vision 33 among the sales team in his region.

Job Responsibilities

  • To develop the Sales and capital budget for the region and be responsible for achieving same.
  • Implement policies, processes and incentive systems that will drive optimum performance among the sales team within the region.
  • To organize the sales force towards the achievement of the region Sales targets and objectives through the medical/sales reps.
  • To control, monitor, supervise and work with the medical/sales reps to achieve set targets.
  • To liaise with the Marketing department through the NBM execute marketing programs for the region.
  • To develop the company’s business evenly among the distributors, representatives and government institutions and parastatals in the region.
  • To drive the Mass de-worming program at all levels.
  • To monitor and respond pro-actively to market situations and competition and competitors activities.
  • To identify training needs and organise in-house/on-the-job training and coaching for the field force in the region.
  • Preside over region meetings and ensure that the minutes of such meetings get to the NBM within 2 days.
  • To advise the Management on new product development and market trends.
  • To advise on possible strategic alliances within and outside the company in the region.
  • To ensure, that all company properties within the region are put to proper use and are in good care.
  • To supervise and monitor regional depot operations on finished goods, ensuring, at all times, optimum inventories and compliance with SOP and agreement terms, and ensuring that reports of operations are sent on weekly/monthly basis to the head office through the NBM.
  • Strategize to eliminate short dated and expiring products within the region.
  • To liaise with the NBM to ensure equitable stock allocation and distribution to both distributors, institutions/parastatals and Reps within the region.
  • To ensure prudent management of the sales capex and opex budget for the region.
  • To represent the company in any function within the region as may be directed from time to time.
  • To always project the company’s image and core values at all times.
  • Evaluates & develops sales & distribution strategies for the company by the reps that are in line with the marketing strategies.
  • Ensure that all sales activities are within agreed cost efficiency benchmarks.
  • Periodic (daily/weekly/monthly) reviews and monitors sales performance within the region from the internal sales tracking systems.
  • Reviews and updates a selective performing customer base at both retail and wholesale to achieve sale and distribution targets.
  • Recruitment and retention of best talents for the sales team that is result oriented.
  • Liaise with management through the NBM to institute and manage a robust performance management system to ensure that the sales force delivers superb performance in line with Vision 33.
  • Build a field force that would withstand the challenges of tomorrow.
  • Ensures that customers’ debt profiles are within the allowed credit limits at all times.
  • Collaborate with management to ensure that the sales team is adequately equipped and motivated to deliver on their performance.
  • Any other responsibilities as may be assigned from time to time.

Key Performance Indicators

  • Regional sales budget achievement.
  • Regional sales Opex management.
  • Regional marketing program execution.
  • Sales Staff Turnover within the region.
  • Institutional Partnerships within the region.
  • Customers Debt Profile (CDP) within the region.

Key Result Areas (KRA):

  • Regional Sales budget.
  • Execution of regional marketing programs.
  • Regional field force welfare and moral.
  • Distributors relationship management within the region.
  • Regional expense budget.
  • Debt management of all regional businesses.
  • Inventory management of the region.

Signed:

  • NBM
  • HRM

Qualifications

  • B.Tech in Biochemistry.
  • Master’s in Business Administration (MBA) and Marketing is an added advantage.
  • 6 years experience in Marketing of Pharmaceuticals.
  • Computer Literate.

Application Closing Date
11th July, 2022.

Method of Application
Interested and qualified candidates should send their CV to: topnotchrecruitment01@gmail.com using the Job Title as the subject of the email.

 





 

6.) Production Pharmacist

 

Location: Lagos
Employment Type: Full-time

Job Purpose

  • To provide world-class pharmaceutical production process through supervisory supports to key operational manufacturing processes in conformance to WHO GMP principles and other relevant local and international regulatory policies and guidelines.

Scope

  • All dispensary, mixing and filling production operations and related functions within the factory.
  • All professional functions relating to pharmaceutical regulation requirements and needs for the factory.

Responsibilities

  • Ensure all functional activities are performed in accordance to company Policies, WHO-GMP and relevant regulatory requirements.
  • Partake in the production process to ensure timely delivery of planned products’ quantities to ensure overall business achievement.
  • Direct management of manufacturing activities to ensure full compliance to business goals and objectives.
  • Control manufacturing resource and asset in order to achieve performance objectives.
  • Partake in the management and tracking of cost saving initiatives
  • Adequate coordination to ensure complete compliance of factory to regulatory GMPs and safety requirements.
  • Develop skills and competence of subordinate through training program initiatives in order to meet business objectives.
  • Contribute to preparation of production budget in relation with finance control management
  • Develop manufacturing, packaging and other records to ensure all activities are adequately covered with proper documentation.
  • Develop and manage the Standard Operation Procedure system through improved documentation activities to ensure all key manufacturing processes are adequately covered with relevant operational procedures.
  • Effectively partake in the Qualifications, Validations and Calibrations programs of the production processes to ensure accuracy/reliability and assured high product quality/integrity.
  • Develop monthly manufacturing sectional report and reflect all relevant KPIs
  • Partake effectively in the environmental monitoring process to ensure products are manufactured only at the desired conditions.
  • Provide relevant documentation and PPE to operational processes to ensure compliance to GMP and safety conscious environment.
  • Provide periodic Productivity driven training to manufacturing staff to ensure nobody works within the clean areas without first undergoing relevant GMP and other relevant quality training.
  • Any other assignments that may be assigned from time to time by the supervisory manager.




Qualifications

  • B. Pharm
  • Minimum of 5 years experience.
  • Post graduate qualifications in Sciences or Business Administration.
  • Must be computer literate.

Application Closing Date
15th July, 2022.

Method of Application
Interested and qualified candidates should send their CV to: topnotchrecruitment01@gmail.com using the Job Title as the subject of the email.

 





 

7.) Company Driver

 

Location: Lagos
Employment Type: Full-time

Job Purpose

  • Driver/Dispatcher and their respective functional duties are directly under the supervision of Operation/Admin Officer.
  • You are expected to perform the following under mentioned duties and responsibilities while also observing the company’s rules and regulations.

Job Responsibilities

  • Observe the safety rules on the highway while driving and ensure that you avoid confrontational attitude with any law enforcement agents.
  • Start the engine of the engine vehicle but then check for the following:
    • Check the level of the engine oil.
    • Check the level of fuel.
    • Check the battery light and terminals
    • Check the horn system.
    • Check the water coolant level.
  • All vehicles must be kept clean at all times and also wash the vehicles at when necessary both inside the car and outside.
  • Wash the vehicle engine periodically to keep them from dust and oil deposit weekly and preferably on Fridays.
  • To report any maintenance faults noticed on any vehicle either on the premises or when driving out of the premises.
  • Any damage/faults on any vehicle through negligence or carelessness, such expenses incurred on such vehicle shall be borne by the driver concerned.
  • Ensure that the safety gadgets such as vehicle jacks, c-caution signs, extra tyre and fire extinguishers are readily available before any trip is embarked on.
  • To physically verify maintenance jobs carried out on any vehicle tested accordingly and guaranteed for efficient running performance.
  • To purchase diesel for the running of generators, discharge fuel into the generator tank while equally monitoring its consumption level from time to time.
  • To perform some other logistics and supplies duties with regards to loading and offloading of company good both at warehouse and the head office when requested to do so.
  • Always be in possession of the company’s staff identity card and driver’s license (original/photocopy) including every other important/vehicle particulars.
  • All movement outside the premises with the company’s vehicle must be properly approved and documented inside the Vehicle Movement Register created for this purpose.
  • To ensure the proper safe keeping of all company’s vehicle keys and particulars with the Operation/Admin Officer.
  • To observe/high degree of personal hygiene and cleanliness at all times.
  • To perform any other duties that may be assigned to you by the management.

Qualifications

  • OND, NCE, O'Level.
  • Minimum of 5 years’ experience in driving.

Application Closing Date
7th July, 2022.

Method of Application
Interested and qualified candidates should send their CV to: topnotchrecruitment01@gmail.com using the Job Title as the subject of the mail.

 





8.) Medical Sales Representative (Abia)

 

Location: Abia
Employment Type: Full-time

Job Purpose

  • Ensure personalized sales of company products to the various customers as well as represent the company’s interest at different levels within his/her territories as may be assigned from time to time.

Essential Job Responsibilities

  • Detailing of company products to Hcp’s healthcare professionals doctor’s pharmacist, nurses etc.
  • Ensuring the achieving of sales values and products target of his/her respective region and territory.
  • Ensuring proper implementation of marketing activities such as focus group meetings, clinical meeting and presentations, Lab Forums, Distributor’s Forum and any other scientific based presentations to all Hcp’s.
  • Organising conferences for doctors and other Hcp’s
  • Building/developing brand kol (Key opinion leaders) at all designated territory/region. Ensuring the scientific updating of the kol on recent informations about company brands and engaging them on prescription generating.
  • Keeping detailed records of all contacts; (Customer’s data base)
  • Reaching (and if possible exceeding) annual sales targets;
  • Planning territory work schedules and weekly and monthly itinerary, collaboratively with BM’s.
  • Regularly attending company meetings, technical data presentations and briefings;
  • Keeping up-to-date with the latest clinical data supplied by the company, and interpreting, presentation and discussing this data with health professionals during presentations;
  • Reporting competitor activity and competitors’ products;
  • Maintaining knowledge of new developments in Government Regulations, anticipating potential negative and positive impacts on the business and adapting strategy accordingly;
  • Developing strategies for increasing opportunities to meet and talk to contacts in the medical and health care sector;
  • Managing debt in the region.
  • Staying informed about the activities of health services in a particular area.
  • Identifying business opportunities in the market place.

Qualifications

  • B.Sc in Biological Science
  • 3+ years’ experience in pharmaceutical.
  • Computer Literate.

Application Closing Date
14th July, 2022.

Method of Application
Interested and qualified candidates should send their CV to: topnotchrecruitment01@gmail.com using the Job Title as the subject of the email.

 


 




 


 

 

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About Company

Kwality Concepts

Job Information

Status: Open No of vacancies: 8 Job type: Full Time Salary: Negotiable Publish date: 05 Jul 2022

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