Job Vacancies @ Jumia Nigeria – 5 Positions
Jumia is recruiting to fill the following positions:
1.) Jforce Analyst / Performance Manager
2.) ODS Manager - 3PL Expansion & Relations
3.) Social Media Manager
4.) IT Support Associate
5.) Senior Commercial Analyst
Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.
Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery.
With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.
See job details and how to apply below.
1.) Jforce Analyst / Performance Manager
Location: Nigeria
Job type: Full-time
Main Responsibilities
- Developing and implementing data analyses, data collection systems and other strategies that optimize sales efficiency and quality for J-Force.
- Interpreting J-Force and Jumia sales data, analyzing results and reasons for results using statistical techniques.
- Daily performance tracking of J-Force sales in line with KPIs.
- Identifying key battles from data analysis to turn around performance for J-Force.
- Acquiring data from primary or secondary data sources and maintaining a healthy database for J-Force.
- Partner with stakeholders in marketing, commercial and other departments to identify key business strategies and incentives to boost J-Force.
Requirement
- Candidates should possess relevant qualifications.
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African ecommerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
2.) ODS Manager - 3PL Expansion & Relations
Location: Nigeria
Job type: Full-time
Job Objectives
- The On-Demand Services Manager 3PL Expansion and Relations will engage in a fully end to end perspective into the business of Jumia Services and will be in charge of expanding and improving Jumia’s 3PL marketplace and maintain long term relationships with existing partners across on-demand services.
- ODS Manager, 3PL Expansion & Relations will support the growth Third-Party Logistics (3PL) and ensure we always have enough supply to cater to the demand.
Key Responsibilities
3PL Expansion and Onboarding:
- Build a pitch deck for different functions where 3PL are required
- Create full year expansion plan and set weekly, monthly, quarterly targets and publish planned vs actuals
- Train and coach the team of associates to execute the onboarding plan
- Identify and define the critical capabilities needed to support Jumia’s Supply Chain strategies and ensure enough 3PLs are there cover the needs
- Lead the lead generation, conversion and onboarding funnel.
- Conduct role plays and focused group discussions with 3PLs
- To prepare and evaluate the onboarding of 3PLs at an individual level
- Own onboarding new 3PLs into the Jumia ecosystem for last mile operations
- Reduce lead generation to onboarding time and solve 3PL issues during this stage
- Ensure 100% compliance to internal process of KYC, Contracts etc
- Negotiate best prices with 3PLs in line with the payment structure defined.
3PL Onboarding Flow & Relations with Partners:
- Define rules of engagement and Identify your exact needs and establish clear goals and objectives with 3PL and internal teams
- Roll out various initiatives for 3PL onboarding via Facebook, instagram, and other channels.
- Track and maintain feedback on the onboarding experience of 3PL Partners
- Get the most out of your partners involved with strategic conversations and long-term planning
- To sustain & grow the partners existing and new. Which will have direct impact on the business.
Required Qualifications
- A Bachelors Degree from an accredited university; Degree in Engineering, Operations, Supply Chain
- Proficient in Microsoft Office - Excel, PowerPoint, Word, Email, Internet etc.
- Proficient in Google Office Suite– Google Drive, Google Sheets, Google Docs, Gmail, etc.
Required Experience:
- 5 years minimum experience, preferably in a manufacturing, production or distribution environment with a strong focus on logistics or alternatives supply chain
- Clear understanding of Transportation Logistics network management, Retail or Customer Service processes and priorities
- You are highly goal driven, use project management skills and work well in fast paced environments.
- Basic/Working knowledge of Six Sigma tools and Lean techniques preferred. Excel skills required
- Experience in strategy and complex network management.
Skills and Competencies:
- Excellent communication and presentation skills
- Flexible to work with people from different backgrounds
- Team player and flexible to rapidly changing work schedules
- Excellent team management and coaching skills
- High analytical skills;
- IT savvy
- Conflict management.
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African ecommerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
3.) Social Media Manager
Location: Nigeria
Job type: Full-time
Job Objective
- As Social Media Manager, your role will be to support Jumia developing its brand across SoMe channels (Instagram, FB, YouTube, Twitter and TikTok).
- You will leverage and develop Jumia’s community of influencers.
- You will execute our content strategy across all SoMe, designing posts that generate engagement.
- Ultimately, your goal will be to contribute to positioning Jumia a relevant and engaging brand, associated with trendy content and positive conversations. Thus, you will be at the core of the Jumia brand building strategy.
- You will need to be extremely tuned to trends, influencers, and generally speaking be completely passionate about Social Media.
Responsibilities
- Plan and execute quality content aiming to improve Jumia’s content quality.
- Make checks on all our SoMe on a daily basis
- Plan content weekly to ensure posts generate the right level of engagemen
- Collaborate with graphics team to ensure quality visuals for your content
- Be ahead of the curve for all the viral trends
- Trending products, challenges, reposts, videos, etc….
- Share best practices across countries
- Generate weekly plans and reports to improve KPIs
- Monitor implementation and scale up Jumia’s relationship with influencers
- Ensure growth on # influencers participating to Jumia’s campaigns
- Assess the quality of the influencers and emulate the community
- Frequently interact with them to ensure they are excited to work with Jumia
- Monitor the impact of their posts on KPIs and steer performance
- Scale the # orders driven through influencers
KPIs to Evaluate Success
- Number of influencers and number of orders driven from their content
- Average Engagement on IG, FB and Twitter
- Daily Active Users driven from social platforms
- Routine compliance (weekly report, weekly content plan, monthly planning with influencers, weekly CMO review)
Qualification & Experience
- Passion for social media scene and trends
- Fast learning abilities and analytical skills
- Previous experience with social media (eg working in an agency) a plus
- Well organized and ability to simultaneously handle multiple projects
- Excellent communication skills in English, and willingness to be immersed in a very international and entrepreneurial environment
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
4.) IT Support Associate
Location: Lagos
Employment Type: Full-time
Department: Tech - Product Management
Job Objectives
- To ensure that the systems and business processes incorporate industry standards and best practices; and to provide business process and technology support to users.
Key Responsibilities
- Prioritize and respond to I.T incidences via the I.T help Desk.
- Monitor and maintain computer networks.
- Deploying and Configurations of Firewalls, Routers and Switches.
- CCTV Installations, troubleshooting and Repairs.
- Online / Offline / Remote I.T support to staff or clients
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
- Documentation and verification of I.T assets.
- Testing, evaluating and actively supporting the roll-out of new applications or technologies.
- Set up user’s accounts or profiles and deal with password issues.
- Respond within agreed time limits to call-outs.
- Providing reports and documentation as required.
- Rapidly establish a good working relationship with colleagues and stakeholders.
- Conduct electrical safety checks on computer equipment.
- Shift and on-call work may be required
- Training of Junior Staff as required.
Qualifications & Requirements
- A University Degree in Computer Science (or similar qualification).
- At least three years experience in a similar Role
- Cisco Certified Network Associate Qualified (CCNA) preferably.
- A technical, logical thought process.
- Problem Solving and people management skills
- An ability to stick to strict deadlines
- An ability to prioritize and delegate
- A keen eye for details
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
5.) Senior Commercial Analyst
Location: Lagos
Employment Type: Full - Time
Job Description
- As Senior Commercial Analyst (Commercial Performance Manager), you will manage and coordinate the work of a small team of commercial analysts.
- This aims at bringing an exceptional growth for revenue, volume, margin, assortment and conversion rate.
- You will be definitely a main contributor for delivering a world-class customer experience and ensuring Jumia becomes the most beloved shopping destination for Africans.
- You will also be responsible for anticipating and structuring the commercial activity.
Your role will include 5 dimensions clearly identified:
- Business steering monthly and daily from topline to bottom line.
- Commercial event organization.
- Price management to ensure we offer the lowest prices across all markets.
- Weekly analysis of our Jumia actual trajectory versus business plan.
- Influencing / Coordinating other departments to ensure seamless execution.
Responsibilities
- Coordinating the execution of the Performance Steering Actions (PSAs) with the Seller Management team.
- Giving daily and weekly visibility on key deviations versus Business Plan.
- Defining, coordinating and executing Jumia promotional events, from Black Friday and Jumia Anniversary to weekly commercial events.
- Promoting the diversity on our websites by coordinating commercial teams and marketing teams to highlight strong categories level 3.
- Fostering deduplication on our platform (having a maximum number of vendors selling the same SKUs).
- Increasing the number of fast moving marketplace SKUs secured in Jumia Express to ensure a best in class commercial experience.
- Centralizing all BI requests from local and central commercial teams to ensure commercial has specs for each. development needed and receive the right level of prioritization by our BI team.
Requirements
- Top Business / Engineering Schools and Universities.
- 6+ years of experience.
- A significant experience in ecommerce, management consulting, venture capital, company creation or category management (retail) would be a plus.
- Proficiency in MS Office and Excel (VBA would be a plus).
- Ability to analyse large data sets to make strategic decisions.
We Offer
- A unique experience in an entrepreneurial, yet structured environment.
- The opportunity to become part of a highly professional and dynamic team working around the world.
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
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