Job Vacancies @ First Bank of Nigeria Limited

Lagos, Nigeria Posted 2 years ago Posted on Accounting / Audit / Finance, Advertising / Social Media / Marketing / PR, Analyst/ Quality Control, Sales / Business Development

First Bank of Nigeria Limited (FirstBank) is recruiting to fill the following positions:

1.) Business Development Manager
2.) Team Member, Market Service Executive - Mobile, App & SEO Specialist
3.) Jnr. Marketing Service Executive, Media & External Relations
4.) Finance Business Partner
5.) MSC Sponsorship, Partnerships, Events & Collaborations Officer
6.) Business Analyst, Business Performance Monitoring

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

See job details and how to apply below.

1.) Business Development Manager

Job Identification: 490
Location: Lagos

Purpose of Role

To develop, acquire, grow, and maintain new business leads for FBN UK products especially Mortgages, Wealth Management and Financial Institutions.
Under the strategic guidance of the EBDB, the role aims to lead the Nigeria Representative Offices (NRO) team in Lagos in a manner that achieves the right balance between growth, profitability, productivity, and risk.

Primary Responsibilities of Role
Business Development:

Develop leads from personal network, client referrals and FBN group.
Facilitate the onboarding of clients for FBN UK products and services in accordance with UK and FBNUK procedures and regulations.
Lead and drive the relationship between FBNL Business Units- Private Banking and Retail Banking in particular, coordinating activities in terms of collaboration for referrals and cross selling.
Generate and forward potential client leads to RMs in the UK; Follow up with leads from RM’s and provide all necessary support to facilitate onboarding.
Proactively develop, anticipate, and provide solutions to client needs and give high priority to client satisfaction, with responsibility for exceeding agreed service targets and objectives, particularly those relating to new client growth targets.
Maintain an accurate and up to date call report and database of all new clients.
Promote a strong service culture in the NRO through leading by example.
Actively follow up on all inactive/dormant accounts and achieve a 50% reactivation.
Monitor and grow the Bank’s existing relationships, ensuring increased business activity, volumes, and profitability from such relationships.

NRO Management:

To oversee and manage the functions of the Nigeria Rep Offices, directing the team members to ensure efficient service delivery to all customers, thereby sustaining business relationships.
To direct and lead the NRO team within the guidelines of the Departmental Policy and Procedures, and other FBNBank UK Policy and procedures.
To formulate annual strategies for the NRO to ensure a 25% contribution to Business Development’s annual budget through excellent client service delivery.
To structure the NRO for efficient delivery of the Bank’s products(mortgage) to our target market clients.
To work with the London Relationship Managers to process mortgage/property business introduced from Nigeria, as and when necessary.
To recommend for approval, all KYC documentation in respect of all new to bank relationships.
To be an ambassador of the Bank, ensuring the Bank is always portrayed in an excellent manner.
To provide required MI, reports, product papers and presentations for Senior Management of the Bank as may be needed.
To provide timely peer comparison and information especially around developments in the Market, that will support Business Development.
Research and maintain knowledge to ensure adherence with all applicable regulatory requirements and Compliance policy and procedures, and adhere to all such standards, both legal and regulatory, to avoid exposing the Bank to undue risk.

Service Responsibilities:

Maintain the NRO as the first touch point for client query resolution.
Ensure timely and efficient service delivery to clients through close interaction with stakeholders/dependent departments (Client Services, Payments, Operations, Credit and Compliance etc).
Ensure client enquiries and queries are resolved in the NRO within 24hours.
Ensure clients statements, reports and other statutory reports are up to date and timely.

Professional / Academic Qualifications
Essential:

University Degree in a relevant field
>10 years experience
Strong knowledge of the Nigerian HNI and Affluent Market
Strong business and personal network
Knowledge and understanding of the Nigerian Banking system.

Application Closing Date
8th April, 2022 at 1:39 PM

Method of Application
Interested and qualified candidates should:
Click here to apply online

2.) Team Member, Market Service Executive - Mobile, App & SEO Specialist

Job Identification: 477
Location: Lagos

Job Objective(s)

Responsible for managing all SEO activities such as link building and keyword strategy to increase rankings of website/webpages on all major search networks. Manage execution of paid search campaigns.
Responsible for creating, maintaining and implementing the source code to develop mobile apps and programs that meet the needs and requirements of the clients using the computer programming languages.

Duties & Responsibilities

Develop adaptive webpages, landing pages, microsite etc. for digital marketing campaigns in line with defined brand guidelines.
Perform routine troubleshooting of the mobile sites and Apps to resolve identified issues.
Conduct routine test on mobile sites and Apps content to ensure clear display and fast page loading times.
Work closely with computer analysts and engineers in applying the various languages for creating and developing the mobile Apps.
Design prototype applications, provide the unit structure and help the application development team or stakeholders in the plans.
Test built Apps and following due diligence in trademarking and placement in mobile App stores.
Ensure all App stores vetting process are followed.
Work with the strategy and campaign management team leads and Digital Lab department to ensure all App are well advertised and used
Advise and implement necessary mobile sites and Apps security standards.
Develop reports for relevant stakeholders describing usage rates and engagement levels.
Resolve reported content issues.
Resolve all issues identified from Crawling Information tool and fix all broken links.
Upload and remove digital content on site and Apps as required.
Maintain and manage relevant software and ensure they are u to date per time
Identify and recommend improvement opportunities for FirstBank’s, Groups and FBNHoldings mobile sites and Apps.
Regular site audits and vulnerability checks.
Ensure relevant tools for optimizing sites are deployed are used, also ensure search engines show bank owned sites for selected queries.
Manage internal and external link details to ensure a good amount of links are pointing to bank owned sites (backlinks) for listing on top of the search results.
Work with agencies to execute and optimize paid search campaigns
Support in campaign planning.
Perform A/B test for landing pages, messaging and multiple user experiences
Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.

Job Requirements
Education:

Graduate Degree in Marketing, Social Sciences and/or Information Technology or related discipline.
A Degree in Computer Science or Information Systems puts a candidate leaps and bounds ahead of the other job applicants.
Digital Marketing certification will be an added advantage.
Professional certifications in related field.

Experience:

7+ years’ experience in marketing communications with at least 3 years’ experience in digital marketing, brand advertising and/or consumer goods marketing.
Experience in financial services, product management and investment banking/asset management will be an added advantage.
Certification in related field is an added advantage such as Certified Internet Webmaster (CIW), Java Script Specialist.
Good understanding of mobile app ecosystem - Android, iOS, Blackberry, Windows phone, Symbian is required.
Work experience in a Digital Lab, FCMG, Telecommunication, IT industry will be an added advantage.
Demo of Apps built (if any) will be an added advantage

Application Closing Date
8th April, 2022 at 09:04 AM

Method of Application
Interested and qualified candidates should:
Click here to apply online

3.) Jnr. Marketing Service Executive, Media & External Relations

Job Identification: 475
Location: Lagos

Job Objective(s)

Support the Team to deliver corporate, financial and organisational PR activities across the Group businesses to positively enhance its reputation.
Support the Team to drive business goals by managing media & external stakeholder relationships as well as implementing crisis communications based on a comprehensive understanding of all media platforms/channels, including digital and social media.

Duties & Responsibilities

Support the team lead in managing day-to-day relations with the media, to include handling media requests, media interviews, preparing of daily media report to the management and promoting news stories;
Dissemination of Press Release and photo stories across the media to generate publicity and positioning of the brand.
Supports in coordinating media coverage of the bank’s events; press conferences and actions on other strategic communication issues relating to the Management’s public appearances.
Review and memo preparation of proposals on media engagement that promote brand image building and strengthened relationship with the media
Support the team in news monitoring and tracking across the print and electronic media
Payment processing to partners and stakeholders
Performs miscellaneous job-related duties as assigned

Job Requirements
Education:

Minimum Education: First Degree in Mass Communication, Marketing or related discipline.

Experience

1-3 years’ significant work experience.

Application Closing Date
8th April, 2022 at 04:45 PM

Method of Application
Interested and qualified candidates should:
Click here to apply online

4.) Finance Business Partner

Job Identification: 489
Location: Lagos

Job Description

To conduct competitive bechmarking, environmental scanning and analysis to generate business insight and actionable recommendations for performance improvement in the business areas of oversight
To facilitate annual bottom up budgeting exercise and ensure adequate planning in the business areas of oversight
To identify and assess MIS issues affecting the business and ensure their correction and conclusinve resolution
To support the implementation and maintenance of an effective MIS (Management Information System) reporting process that is accurate and fair in presenitng business performnace
To ensure the integrity and completeness of acounts mapped to SBUs under oversight
To ensure the correctness of costs allocated and fairness of cost apportioned to SBU
To provide adhoc support to the SBU and prepare any reports as required
To coordinate all other efforts to enhance performance by the SBU
To analyse, report and generate business insight on products, channels, customers, branches and Customer Profitability Reports) in the business areas of oversight
Prepare the following reports at least monthly and present same to SBUs/SRF at performance review sessions

Balance Sheet Review:

Volume and growth analysis
Funding cost analysis (Deposit rates)
Yield analysis

Product Analysis:

Electronic & other Products Sales & Adoption
Non-Interest Income Analysis
Cash Transaction Analysis (Identify dumping)

OPEX Analysis:

Budget utilization
Cost allocation vs apportionment
Cost optimization
Branch Operations Cost Analysis
Big Spenders’ Cost Engagement

Opportunities & Initiatives:

Cross-sell and collaboration
Market & Environmental scanning
Strategic initiatives
Productivity Analysis
Loss-making branches
Support and participate in the monthly performance review session with SRF Executives, to discuss the monthly performance review presentation, issues (including cost apportionment, account remapping etc)
Prepare and facilitate monthly/quarterly performance review sessions and hold robust performance dialogues with SBUs and SRFs
Monitor and analyse income allocated to SBU and ensure the corrrectness and completeness of performance reports, including costs, revenues, volumes and products
Perform monthly balance sheet, income statement variance analysis.
Provide periodic competitive analysis for business unit
Participate in budgeting exercise to ensure adequate inputs and sensible assumptions by the SBU and budgeting teams
Indentify and ensure full coverage of all individuals in SBU in scorecard and monthly performacne dashboard preparation
Identify and collate appropriate data for scorecard generation
Generate and communicate scorecards to all individuals in the SBU
Drive adoption of issue management via the bank’s Helpdesk platform
Monitor staff movement, ensure account re-mapping wihin SBU and correct any errors or irregularities
Faciliate the resolution of all account mapping related issues and other inter-SBU disputes relating to ownership, income, value-chain, collaboration, cross-sell.
Educate BM/RMs on peformance reports, strategic initiative, including new initiatives, dashboards and other reports
Assist the Business Partner Leads in resolving conflicts arising from scorecards, MIS, expense control, budget of SRF/SBU’s
Facilitate enlightenment/training sessions on scorecards and other performance initiatives.
Facilitate inter-departmental engagements between SBUs and SRFs as may be required to drive business process efficiency or performance improvement
Identify and implement process effectiveness and efficiency improvement initiatives
Maintain the Security of all Information entrusted to the staff.

Job Requirements
Minimum Education:

First Degree in Accounting, Finance, Economics, Science or Engineering.
Master’s Degree/Professional certification in Accounting or Finance.

Minimum Experience:

Experience in MIS (Management Information System).
Proficiency in Microsoft office suite, MS access, SQL, etc.
Experience in Finance or Accounting.
10 years’ industry experience and at least 5 years in a MIS, Finance or accounting role.

Application Closing Date
13th April, 2022 at 04:45 PM

Method of Application
Interested and qualified candidates should:
Click here to apply online

5.) MSC Sponsorship, Partnerships, Events & Collaborations Officer

Job Identification: 385
Location: Lagos

Job Objective(s)

Strategic focus on delivering sponsorship and events initiatives and activities in alignment wiith the Bank’s objectives whilst seeking out value propositions, proposals to retaining existing and building new partnerships and generating revenue leads for Business Units.
Contribute to the production of world class publications and conferences that positions the Bank as thought leaders, policy influencers and key drivers of banking and financial services in the Nigerian economy and globally, one Business Unit at a time.
Support the Head, Sponsorships, Events and Content Management in the delivery and crucial positioning of FirstBank’s global sponsorship and events initiatives and activities in alignment wiith the Bank’s objectives whilst seeking out value propositions that lead to the retaining of existing relationships and building new ones with a view to generating revenue leads.

Duties & Responsibilities

Assist with implementing the Bank’s sponsorship and events strategies, one Business Unit at a time.
Assist with monitoring developments in the sponsorship of Business Unit events by carrying out environmental scans to ensure that the Bank is abreast with all highly sensitive news/developments.
Provide analysis for all information gathered on sponsorship and events and make comments that will help management in decision making.
Assist with negotiating the best price on the Bank’s sponsorship/events using the Bank’s policy on comparative quotes from different vendors.
Assist with monitoring the Bank’s brand/visibility at events to ensure consistency and handle competition as this will aid to review how the Bank is performing compared to other banks.
Work with Business Units within the Bank to ensure standard delivery of the Bank’s events.
Assist with identifying sponsorship platforms that would generate revenue leads for the different Business Units using the sponsorship filter as measurement metrics.
Supervise elements of events outsourced to event managers, consultants and agencies
Assist in generating ideas as well as implementing bank-owned conferences and workshops globally, upholding thought leadership, policy influencing and financial inclusion objectives
Develop plans to sustain awareness, passion and participation for the Bank’s publications and conferences initiatives.
Provide editorial support and ensure timely production of other good quality publications as may be required by Management (e.g. Corporate Profile) and provide necessary support for other publications from different Business Units within the Bank.

Job Requirements
Education Minimum Education:

First Degree in Social Science or Science discipline.

Experience:

Minimum of 5 years cognate experience in Marketing/Corporate Communications and/or Sponsorship and Events role in blue chip companies or Advertising/PR/Journalism.
Proficiency with Microsoft Word, Excel and PowerPoint is essential.
Ability to work with minimal supervision.

Application Closing Date
8th April, 2022 at 08:48 AM

Method of Application
Interested and qualified candidates should:
Click here to apply online

6.) Business Analyst, Business Performance Monitoring

Job Identification: 488
Location: Lagos

Job Description

To support the Team Leads in facilitating periodic performance review sessions (Monthly/Quarterly Performance Reviews).
To analyse, report and generate business insights on products, channels, customers, branches and Customer Profitability Reports) in the business areas of oversight.
To conduct competitive bechmarking, environmental scanning and analysis to generate business insight and actionable recommendations for performance improvement.
To support the annual budgeting exercise and ensure adequate planning bank-wide.
To identify and assess MIS issues affecting the business and ensure their correction and conclusinve resolution.
To facilitate the implementation and maintenance of an effective MIS (Management Information System) reporting application that is accurate and fair in presenitng business performnace.
To ensure the integrity and completeness of bankwide acount mapping in line with the account mapping policy
Maintain procedures, models and other structures to report the bank’s performance across the bank’s electronic business products and channels
Run periodic procedures to generate, validate, correct, and finalize performance reports and dashboards to independently determine the performance of individuals, teams, groups in the electronic business groups and other business areas as assigned by the Team Leads in Budgeting & Analytics
Support the MIS Analytics Team Leads in development, implementation, management and maintenance of the MIS and performance dashboard reporting applications.
Generate actionable analytics and insight on the bank’s growth, profitability, sales, competitivesss etc on the electronic products, channels, and lines of business.
Support the Team Leads in Budgeting & Analytics in facilitating robust performance dialogues with Teams, Groups ang Executives on EBusiness
Propose and drive revenue and cost optimization on electronic business based on insight and analytics.
Provide actionable insights and analytics as may be required to drive and optimize the bank’s electronic business performance.
Drive and track strategic initiatives, process improvement and automation projects as may be assigned by Unit Head, Budgeting & Analytics or GH, BPM
Any other duty as may be assigned by Unit Head, Budgeting & Analytics or GH, BPM.

Job Requirements
Education Minimum Education:

First Degree in Accounting, Finance, Economics, Science or Engineering.
Master’s Degree / Professional Certification in Accounting or Finance.

Minimum Experience:

Experience in MIS (Management Information System).
Proficiency in Microsoft office suite, MS access, SQL, etc.
Experience in Finance or Accounting.
Seven (7) years industry experience and at least three years in a MIS, Finance or accounting role.

Application Closing Date
11th April, 2022 at 08:45 AM

Method of Application
Interested and qualified candidates should:
Click here to apply online

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