Job Vacancies at Oracle Nigeria – 9 Positions

Reference No.: 2200002Z
Location: Nigeria
Job: Human Resources
Job Type: Regular Employee Hire

Job Description

• We are looking for an experienced & talented strategic EMEA HR Business Partner to support some of our Applications leaders in EMEA (mostly in the ECEMEA region), acting as their trusted advisor & an integral part of their leadership team.
• By joining us, you will be part of a highly motivated team of HR Business Partners who support the EMEA Applications organisation across a population of approx. 7,000 employees & 40+ countries.
• Now is an exciting time for our Cloud growth. With “best in class” products and services, we continue to build a world class Cloud Sales team, focused on delivering value to our customers.
• If you are ready to take the next step in your HR career, then a move to support the Applications business will help you develop your skills in a fast-moving environment.

Key Roles & Responsibilities
Trusted Advisor:

• Providing sound strategic advice to (Senior) Vice Presidents & Snr leaders across EMEA Applications, acting as their Trusted Advisor
• Build effective relationships & contribute to the strategy of the organisation
• Work closely with the leadership team, keeping close to their decision-making process to influence strategy development and anticipate people implications
• Core member of the Leadership Team within the Business you support
• Collaborate with EMEA HR, Local Country HR, Compensation & Benefits, Talent Development, Finance and Business Operations teams

Strategic Thinker:

• Develop HR plans to support strategic fiscal year business plans, and drive implementation activities e.g:
  • Manage organisational restructure & change programmes as appropriate
  • Retention & Development activities of key employees
  • Drive compensation planning activities
  • Reduction in Force management across multiple countries/legal jurisdictions in partnership with country HR teams
  • EMEA-wide projects related to the overall business strategy
  • Integration of acquired companies/employees

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Change Agent:

• Support compensation processes (stock, bonus, salary budgets) in conjunction with Leadership and C&B
• Drive Talent Management activity across the region working with Senior Leaders. Facilitate Talent Review Boards, Succession Planning, and identification of Leadership talent
• Co-ordinate & manage senior level promotions
• Educate Management on available HR tools, programs, resources that support their employees retention & development
• Provide advice & opinion on Organisational Design

Problem Solver:

• Engage with Senior Stakeholders and local HR to resolve complex issues effectively i.e:
  • Retention of employees
  • Exit Strategies
  • Executive Recruitment
  • Structural changes impacting multiple countries
  • Snr Employee Relation issues

Key Attributes / Skills

• Significant generalist HR experience (5+ years as a guide) working across multiple countries, preferably with experience in the IT sector & growth strategies in a dynamic talent marketplace
• High energy, sense of optimism, curiosity, urgency and responsiveness is a must
• Must have strong interpersonal, collaboration and communication skills and be able to build relationships at all levels of the organization. Ability to develop/maintain successful ‘account management’ type relationships
• Commercially driven with the ability to quickly gain credibility with Snr. executives by understanding the commercials of their sales business
• Ability to review and solve complex HR problems in multiple countries
• Ability to create executive summaries, reports, process guidelines, documents/proposals etc.
• Flexible to travel (in EMEA) .
• Good Presentation skills (Fluent English essential, additional language(s) a plus)
• Ability to lead and drive activities and projects across EMEA to successful, time bound outcomes.
• Strong Team player – able to contribute through collaboration and create most effective solutions for business needs
• Experience operating in an international environment.
• Results driven with a strong ‘can do’ attitude.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Reference No.: 220000R7
Location: Lagos, Nigeria
Job: Consulting
Job Type: Regular Employee Hire

Job Summary

• Oracle Consulting is helping leading organizations around the world in the areas of Digital Transformation. We are looking for Consultants with Human Capital Management (ERPM) experience who can be part of this journey enabling our customers adopt Cloud ERP.
• Principal Consultant ERPM Consulting: Consultants in our career track drive profitable growth by developing market-relevant insights to increase market share or create new markets.
• Consultants offer advice and expertise to clients to help them improve their business performance in terms of operations, profitability, management, structure and strategy. The work stretches across a variety of areas, including management and strategy.
• These roles are Client Facing and have a direct impact on Consulting. Working closely with our clients, Oracle Consulting professionals design, build and implement strategic solutions that can help enhance Client business performance.

Your Role

• Adapts existing methods to create best solutions to solve complex business problems.
• Understands the strategic requirements and direction of the Clients and offer Solutions.
• Uses considerable judgment to determine solutions and seeks guidance on complex problems.
• Interacts with peers and/or management levels at a client and/or within Oracle
• Hands-On Application Implementation experience (perform CRPs, Requirement Gathering, Requirement Mapping, Requirement Gap Analysis, Set up/Configuration of modules, Testing, Training, Data Conversion, Documentation and Support)

Specific Responsibilities
Specific Responsibilities may include:

• Support project teams engaged in the successful delivery of a wide range of initiatives and aligning with Clients business strategy.
• Work with management team by doing the following:
• Supporting management in implementing end-to-end Cloud ERPM and Enterprise Value business solutions for our clients
• Helping develop approach to implement digital technology and Projects applications to improve operational efficiency and effectiveness
• Provide support to management on business development initiatives, including developing client proposals and building strong relationships with Oracle clients
• Support development of the Oracles IP by driving initiatives around market research, Points-of-View, capability development, thought capital, knowledge management, etc.
• Maintain an understanding of and continuously learn about advancements in regulations, technology and innovations.
• It is our intention for our people to work where they live. However, in the context of our profession and serving our clients there will be times when you will need to travel.

Basic Qualifications

• Minimum of Bachelor’s Degree, Advanced Degree like MBA HR is desirable
• Minimum of 12 years of combined Operations and ERPM consulting implementing experience. Experience must include:
• Solid understanding of the ERPM functionality, operating models and supporting organization structures, and process best practices.
• Working knowledge of ERPM Modules, viz EBS R12 & Fusion (Oracle Core HR, Oracle Absence, Benefits, Recruitment, Learn, Performance management, Talent etc).
• Demonstrated ability to clearly communicate with clients, lead key requirement workshops, document and understand requirements.
• Strong competence in developing presentations required (MS Office (Word, PowerPoint, Excel).

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Preferred Qualifications:

• ERPM technology implementation (Oracle)
• Experience with ERPM modules in EBS R12 & Fusion
• Products Industry experience (BFSI, Public Sector, Telecom, Retail, Professional Services)

Professional Skills Requirements:

• Excellent communication (verbal and written), facilitation and interpersonal skills
• Demonstrated ability to interface effectively with clients individually and as a member of an engagement team.
• Demonstrated leadership and time management skills
• Ability to work independently and manage multiple projects, assignments and/or responsibilities
• Highly motivated and able to thrive in a fast-paced, high energy and demanding team-oriented environment (both with clients and within the organization)
• Proven ability to work creatively and analytically in a problem-solving environment.
• Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment and structured decision-making.
• Strong desire to work in the management consulting industry.
• It is our intention for our people to work where they live. However, in the context of our profession and serving our clients there will be times when you will need to travel.
• All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization.
• We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates.
• The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Reference No.: 220000OT
Location: Nigeria
Job: Sales
Job Type: Regular Employee Hire

Detailed Description and Job Requirements

• Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts/geographical territory (mainly Tier 3 accounts).
• Primary job duty is to sell business applications software / solutions and related services to prospective and existing customers. Manage sales through forecasting, account resource allocation, account strategy, and planning. Develop solution proposals encompassing all aspects of the application. Participate in the development, presentation and sales of a value proposition. Negotiate pricing and contractual agreement to close the sale. Identify and develop strategic alignment with key third party influencers.
• Acknowledged authority within the Corporation.
• Provides leadership and expertise in the development of new products / services / processes, frequently operating at the leading edge of technology.

Scope

• To win new Applications license business in the Oracle Utilities Global Business Unit
• Reports to the EMEA VP Sales Oracle Utilities Global Business Unit
• Has no direct reports, but leads the activities of virtual teams in support of opportunities
• Works in the utility industry on a defined set of accounts ranging from large global enterprises to mid-tier in the designated territory
• Identifies and segments all organizations that fall into their designated territory, plans and executes sales campaigns for their territory and ensures customer satisfaction
• Engage with customers and prospects to present and sell Oracle Utilities Global Business Unit applications. Winning new license sales revenue in line with targets.
• Works with appropriate Oracle Partners
• Works with other Lines of Business (LOBs

Responsibilities / Accountabilities

• Developing a strategy and sales plan to address the designated accounts / territory
• Strong focus on account selling – identify value proposition; whitespace; proactively propose applications to account
• Identify and grow partnerships to successfully address client’s needs and create differentiators
• Generating and following up on leads.
• Marshaling internal and Partner resources to conduct the sales process.
• Identifying and working with the appropriate people in Oracle and the Customer.
• Facilitating and nurturing Senior Management relationships to generate active sponsorship of Oracle.
• Maintaining an understanding of Oracle's strategic direction and interpreting its relevance to the territory / industry.
• Maintaining an awareness of Oracle Utilities' current and future Application products and services.
• Actively maintaining a depth of product knowledge of Oracle solutions in the Utilities market.
• Research and communicate current industry trends, drivers and potential
• Communicate the benefits of Oracle value propositions to the market
• Work with appropriate people to co-ordinate marketing activities in order to generate leads
• Create and manage bids teams
• Produce an accurate weekly / monthly forecast and pipeline
• Build and maintain effective relationships with other Oracle LOBs to ensure resources are made available as and when required
• Establish and maintain contractual agreements between Oracle and the Customers
• Maintain customer satisfaction in with accounts throughout and beyond the implementation
• Operate in line with Oracle's business processes and procedures
• Deliver and co-ordinate customer presentations and demonstrations
• Attend Industry forums

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Requirements

• 12 years applicable experience including 9 years of sales experience.
• Successful sales track record.
• Ability to penetrate accounts, meet with stakeholders within accounts.
• Oracle knowledge and/or knowledge of Oracle*s competitors.
• Interaction with C level players.
• Team player with strong interpersonal / communication skills.
• Excellent communication/negotiating / closing skills with prospects/customers. Travel may be needed. Bachelor degree or equivalent.

Essential Skills:

• Proven track record in selling software applications / services to utilities companies/ public sector in Western, Eastern Africa
• Excellent track record of meeting targets
• Demonstrated ability to close large complex deals
• Proven track record in building relationships at all level within utility companies
• Influencing and negotiating skills
• Strong knowledge of the utility industry drivers in Western, Eastern Africa

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process.
• This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

Reference No.: EAM/PPM-220000SE
Location: Lagos, Nigeria
Job: Sales
Job Type: Regular Employee Hire
Travel:  Yes, 50 % of the Time

Job Description

• An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product / technology family.
• Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.

Duties / Responsibilities

• Operates independently to provide quality work products to an engagement.
• Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs.
• Applies Oracle methodology, company procedures, and leading practices.
• Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects.
• Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.

Requirements

• Degree or equivalent experience
• 5-7 years of experience relevant to this position including 2 years consulting experience preferred. .
• Product or technical expertise relevant to practice focus.
• Ability to communicate effectively.
• Ability to build rapport with team members and clients. Ability to travel as needed.
• Applicants are required to read, write, and speak the following languages: English

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process.
• This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

Reference No.: 220000LV
Location: Lagos, Nigeria
Job: Sales
Job Type: Regular Employee Hire
Travel:  Yes, 50 % of the Time

Background

• Oracle has a clear objective to become the global leader in enterprise cloud solutions and, SaaS is a critical element in our growing Cloud portfolio.
• As part of the Cloud commitment, Oracle has created the EMEA Customer Success organization which is a focused group of SaaS experts whose mission is to drive successful engagements through the proactive management of all facets of the customer’s lifecycle from onboarding to renewal.
• This is a high-profile team that presents an exciting opportunity to help shape our customers’ journey to the Cloud and be part of a group that is central to Oracle’s future and growing success.

Description

• The Senior Customer Success Manager serves as a leading contributor and valued team member who provides direction, mentoring and thought leadership to our customers.
• Work is non-routine and situationally complex, involving the execution of advanced functional/technical skills in the area of Enterprise back-office solutions - Enterprise Resource Planning (ERP), Enterprise Performance Management (EPM) and Supply Chain Management (SCM) applications and Human Capital Management (HCM).
• Our CSMs develop long-term partnerships with their designated customers to ensure they become and remain successful through realizing the full value of their Oracle investment and to ensure renewal of the SaaS subscription.
• CSM’s maintain a high level of customer satisfaction by advising on product / implementation best practices, providing product adoption and release guidance while serving as a liaison between their customers and Oracle’s internal operations.
• Engaging with the customer and their partner executive teams will be a critical component of this role so effective executive communication and negotiation skills are critically important.
• The objective of the SaaS Customer Success Manager (SaaS CSM) is to maximize client retention and success while also driving increased subscription revenue.
• In this role you will act as a strategic advisor to your clients to ensure they maximize the value of their investment with Oracle’s SaaS portfolio through maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client.

Duties and Responsibilities

• Develop a deep understanding of customers’ ERPM & HCM strategy and business objectives and drive use of the SaaS applications to help them achieve those objectives
• Work with customers and account team to define and document the customer’s business objectives (KPI) and definition of success (ROI). Gather baseline metrics and work with customer to calculate and demonstrate success with the Oracle SaaS Solutions
• Partner with the account team to develop successful account strategies and plans that direct company resources to maximize retention of existing subscription contract and expand sales opportunities within assigned accounts.
• Engage with customers to do regular value realization assessments and advise on optimal utilization of their investment in Oracle Cloud.
• Conduct Quarterly business reviews with customers senior executives & key business stakeholders
• Guide customers through significant service milestones such as upgrades, new releases etc.
• Build C-level relationship with customer executives and assist them in change management programs to help drive Cloud adoption
• Be the customers strategic expert to share industry trends, best practices, competitive insights and product roadmap
• Educate customers on the Oracle ERP, SCM & HCM SaaS strategy & value propositions as well as new product features and functions to audiences ranging from Senior Executives to technical stakeholders
• Coach customers to ensure they are leveraging all available Resources e.g. My Oracle Support, Oracle University, Customer Connect, Oracle Consulting, Product Development, User Groups, webinars etc.
• Position Oracle’s value proposition as part of our overall business solution, linking these benefits back to the key business issues of the client
• Own & drive enablement initiatives for Oracle ERP/SCM/HCM Cloud solutions for ECEMEA Customer success team
• Manage relationships and participate in business reviews with regional product sales leaders
• Be the regional liaison working with Oracle Global teams (Prod Dev/COE, Product Expert Groups) to present and support customers & customer success teams requirements
• Collaborate with account team encouraging customer advocacy and creation of case studies to help maintain the Client Referral program
• Work closely with the support, presales and consulting teams including partners to make sure you can deliver the program content and resolve customer needs in an effective and high-quality way.
• Build and maintain strong relationships with the main partners involved in the customer base you will be working with.

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Detailed Description and Job Requirements

• Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client.
• Develop long term partnership with our clients to ensure they remain successful by realizing the full value of their investment with us to ensure client continues/replenish/renews contract with Oracle.
• Responsible for maintaining a high level of client satisfaction by being a liaison between our clients and Oracle's internal operations.
• Identify product expansion/up sell opportunities.
• Work with larger clients.
• Provide input into the CSM methodology and direction.
• Act as mentor to newer CSMs on a voluntary basis.
• Leading contributor individually and as a team member, providing direction and mentoring to others.
• Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Recommended 7 to 10 years of professional experience.
• Demonstrated experience in implementation or client facing relationship experience.
• Understanding of various technical architectures and operating systems. Industry experience is desired.

Essential Knowledge, Skills, Abilities, and Background

• Bachelor's Degree or equivalent experience in Computer Science, Business, or related field (Masters preferred)
• 10+ years’ experience implementing or working with ERP, SCM & HCM applications and/or providing strategic advisory/business consultancy services.
• Consulting / Pre-sales / Implementation experience with Oracle cloud-based/SaaS solution offerings- in the areas of Enterprise Resource Planning, Supply Chain Management and Human Capital Management.
• Demonstrated experience working with the executive level in client environments and a passion to communicate their value to clients.
• Proven ability to develop and cultivate lasting customer relationships with a diverse set of internal and external constituencies including senior level executives, legal, technical, finance, support, sales, and marketing experts
• Deep Working knowledge of ERP, SCM & HR domain.
• Project Management experience with proven capability to lead cross functional business and technical teams to provide timely issue resolution
• Strong Analytical and report interpretation capabilities
• Understanding of various technical architectures and operating systems. Industry experience is desired.
• Ability to lead cross functional business and technical teams to provide timely issue resolution
• Ability to create and sell business cases to internal and client audiences
• Excellent organisation, project management, time management, and communication skills
• Team player who will work within the company to continue improving the way Oracle serves its clients
• Excellent verbal and written communication skills
• Fluency in Spoken and Written English
• Fluency in Spoken and Written French would be an advantage.
• Excellent organization, time management, and communication skills
• Willingness to 'roll up one's sleeves' and assist wherever needed
• Ability to travel up to 60% of the time.
• Applicants are required to read, write, and speak the following languages: English, French.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process.
• This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

Reference No.: 22000077
Location: Lagos, Nigeria
Job: Sales
Job Reference: Systems Business Development
Job Type: Regular Employee Hire
Travel: Yes, 25 % of the Time

Role

• The role is to develop the regional Systems business, by engaging and executing demand generation activities through Sales Plays and Programs.
• You will be the linchpin, that works with all the Sales teams in region, Marketing, Channel, and work closely with the EMEA Divisional Business Development.
• You will take responsibility for engaging and executing on the Sales Plays in your region, that will be enabled and delivered by EMEA and Corporate teams.
• In this role you will be responsible for developing all Systems business in your region, with focus on Cloud@Customer and other Strategic Products, work through direct Field Sales and Channel.
• Also working with marketing and ODP to support marketing activities to further enhance the business in region.

Job Description

• Responsible for the identification of relevant new business opportunities and designs "go-to-market" plan to deliver measurable and significant revenues. Pursues sales opportunities in the market, and carries the baton in the beginning of the sales cycle.
• A Business Development Representative is assigned to strategic accounts which may be grouped by industry where Oracle has a limited presence.
• Acts as primary liaison between Consulting, Sales, and Oracle Development for the product*s sales opportunities. Generates business opportunities through prospecting mass market programs and leveraging third party partners.
• Develops and coordinates a worldwide relationship with customers that establishes Oracle as a preferred vendor and optimizes Oracle's sales of product.
• Executes aggressive strategies and plans to successfully drive the product as the preferred customer selection.
• Provides account representatives with information on how the product addresses specific needs, and assists account representatives in using Oracle's products to leverage large revenue opportunities.
• Assists in articulating product message, coordinates technical resources and hands off deals to a successful close.

Responsibilities

• Owning and driving the achievement of KPIs to ensure Pipeline coverage, Bookings and Revenue goals are attained, and use dashboard to change/accelerate Actions required to meet goals.
• Review Customer penetration and Engage with Sales leaders to form plan to execute on Sales Play for maximum coverage and revenue return.
• Articulate the Oracle strategy and positioning of Systems solutions to customers, both in 1-1 meeting and customer events/forums.
• Be Trusted Advisor to Sales leaders with ability to plan and influence the Demand Generation and Execution of the Cloud Systems Sales Plays.
• Ability to plan and manage execution of Sales Plays in a programmatic way.
• Execute on Sales Plays in Region to ensure required Pipeline Coverage in place to meet/exceed quarterly Systems goals.
• Accountable for the Evangelism, Enablement and Engagement of Field in driving Sales Play execution.
• Enable all available Routes-To-Market to maximise Coverage, Scale and Execution.
• Engage directly with Field Sales teams in Top customers to evangelize and promote Value of Oracle Systems, Private and Cloud at Customer solutions.
• Act as an Advocate and Evangelist for Hybrid and Private Cloud and Systems to support overall Oracle Strategy, both internally and externally.
• Working with Virtual team of EMEA Divisional Business Development to ensure successful implementation and execution of Sales Plays. You are responsible to deliver input, feedback and best practices to divisional and other regional teams.
• Ensure successful engagement with X-lob functions to support the Systems business. (ACS, OCS, OFD, CSM, ODP, etc)
• Support key deals in Region, to maximise revenue and margin contribution, by supporting Account teams in positioning the best solution against the competition. (Maximizing chance to win and margin contribution)
• Create Regional Community and share best Practice across Industry/Cluster/ Country.
• Collect Customer Success stories and references, and share both within region with Sales as well as in the wider EMEA community of Sales and Business Development.

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Job Requirements

• B.A / B.Sc Degree or equivalent, advanced degree highly desirable.
• 8 years of progressively increased responsibilities in sales or sales management.
• Leading contributor individually and as a team member, providing direction and mentoring to others.
• Work is non-routine and very complex, involving the application of advanced technical / business skills in area of specialization.
• Marketing and business development experience preferred.
• Business and account planning implementation experience.
• Conversant in Oracle technology and product strategies.
• Proven track record in managing multiple opportunities and ability to negotiate and close complex deals.
• Ability to determine strategy and tactical plans that deliver tangible results.
• Strong written, verbal, and interpersonal skills.
• Ability to travel.

Skills / Behavioral Attributes:

• Strong Sales and/or Business Development background, that is well connected and respected within the Sales organization.
• Track record of success and credibility at all levels.
• Entrepreneurial spirit, able to identify opportunities and associated risk.
• Ability to recognize need for change and implement/drive change.
• Ability to work effectively across all Business Functions- internally and externally.
• Innovative and creative.
• Strategic thinker with ability to translate into execution-model and deliverables.
• Excellent verbal and written communication, interpersonal and teamwork skills, influencing skills, highly organized.
• Excellent presentation skills.
• Positive approach and adaptability.
• High level of energy, drive and enthusiasm.
• Strong leadership skills, with a results-oriented attitude that overcomes barriers.
• Comfortable and experienced in leading change and organizational innovation.
• Ability to influence thinking and gain acceptance of ideas in sensitive situations.
• Demonstrated ability to solve problems successfully in a matrix and complex organization where not all the involved resources are directly reporting to the role.
• In-depth knowledge of Systems, Infrastructure and Cloud Market, allied to strong capability in Oracle Software (especially Database and Cloud).
• Experience of selling into large accounts, with track record of complex Cloud deals.
• Strong Sales Acumen, with ability to develop Sales Strategy and Negotiation strategy to win
• Comfortable positioning value at C-level.
• Establish and develop Empathy quickly and effectively, across cultures and geographies.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job ID.: 2200000Q
Location: Nigeria
Job: Pre Sales
Job Type: Regular Employee Hire

 Job Description

• Mission of Technology Cloud Engineering group is to enable customers to realize the significant value of Oracle Cloud by providing an industry leading experience through the provision of lifecycle technical expertise.
• To simplify and enhance our customer experience by evolving the technical cloud ecosystem and framework enabling our teams to maximize their technical and commercial capabilities and deliver value for our customers and Oracle.
• Account Cloud Engineer (ACE) is customer aligned role responsible for the full adoption lifecycle from project concept to usage and expansion within the customer.

Detailed Description and Job Requirements

• Partners with customers, sales, engineering and product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems.
• Drives Oracle Cloud customer consumption by accelerating the adoption of Oracle cloud services including discovery, design and deployment.
• Engages with strategic customers, builds leadership relationships at multiple levels within organizations in order to design and implement solutions.
• Works directly with customers to gather requirements, develop architectures and translates business needs into solutions.
• May implement solutions and ensure successful deployments through code development and scripting. Displays product/application understanding through highly customized presentation demonstrations to customers, and at conferences, and events.
• Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training.
• Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations).
• Serves as a leading contributor for customers and sales on technical cloud solutions and customer success.
• Identifies gaps and enhancements to influence engineering roadmaps for customer driven features.
• Leading contributor, may provide direction and mentoring to others.
• Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.
• May interact with C level.
• Maintains expertise by staying current on emerging technologies.

Role and Responsibilities

• ACE will orchestrate all activity in the account and is always in the leading position.
• Actively involved in the Oracle account team in defining and driving the consumption growth strategy.
• Is accountable for the successful experience of customer(s) in their territory.
• Understands customers overall portfolio, IT and business priorities and establishes a solution that addresses customer needs.
• Is a Trusted Advisor to customers.
• Informs customers/prospects on Oracle emerging technologies and how they will create value and competitive differentiation
• Presents Oracle's technology demonstrating deep familiarity with infrastructure, security and integration capabilities.
• Is the internal point of contact for updates on customer consumption progress, renewal likelihood, etc.
• Acts as customer SPOC for cloud engineering related aspects
• Leads activities and assembles virtual cloud engineering teams to help position the value of Oracle’s Cloud and to set and continually meet customer expectations.
• Brings together and leads Specialist Cloud Engineers to support solution building, preparation and presentation of customer driven demos and PoCs to diverse audiences, representing the capabilities of the Oracle Cloud Platform.
• Responsible for bringing in workload architects support to ensure design and positioning of holistic solutions to the satisfaction of customer stakeholders.
• Takes ownership for utilizing the right resources to manage and coordinate customer escalations and resolutions efforts xLOB, and with external stakeholders, to ensure a joined-up approach with the customer in terms of actions and communications
• Takes ownership for coordinating xlob resources to conduct Architecture and Technical Workshops, during Sales and Adoption cycles
• As the customer cloud lifecycle manager the role is also to understand/be aware of ongoing projects through Oracle partners/ACS/OCS.

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Preferred Qualifications
Minimum qualifications include:

• 8 years experience with computer applications and tools required.
• Ability to travel 50% international and domestic.
• Preferred but not required qualifications include: Bachelor of Science-level university degree in Computer Science, Math, Engineering from accredited university; and/or relevant 8 years technical experience.
• Advanced degree in relevant field of studies highly desirable.
• Expertise in and an in depth and thorough knowledge of competitive and industry knowledge in the field of computer applications and tools; System and application design;
• Implementation of advanced product features;
• Project management;
• Solving technical problems with customers in technical environments;
• Written and verbal communication and interpersonal skills;
• Needs analysis, positioning, and business justification.
• 8 years experience and expertise in the clear communication of technical information to others through presentations, demonstrations, written communication and consultative solutioning experience.

Skills and Profile:

• Broad technical experience of Oracle Cloud solutions along with high levels of experience in implementing and accompanying customers in Oracle Cloud adoption including a good understanding of cloud architecture.
• Demonstrates leadership capability including the ability to delegate activities & involve the right teams/skills sets.
• Clearly able to articulate the Cloud offerings in the market and with the ability to discuss architectures
• Fluent in current Oracle Cloud Protfolio and experienced in designing simple through to complex and large-scale cloud projects
• Translates customer needs into solutions enabling the customer to achieve their goals
• Excellent communication and presentation skills for a group with high degree of comfort speaking across all levels of management (eg IT management, Architects, administrators and executives).
• Certified in OCI as the guidelines mandates
• Familiar with 3rd party and Oracle Architecture frameworks (eg TOGAF, ECal)
• High level of commercial business understanding
• Intelligence to identify key trends and insights and leverage them in driving decision making and execution within customer
• Experience in engaging and influencing senior leaders.
• Ability to build relationships to grow business. Act as a partner to our customers, not just a vendor.
•  Strong collaboration skills and drive for impact and influence
• Experience of owning customer loyalty, culture and change management
• Experience in conflict resolution and negotiation
• Experience in understanding complex customer ecosystems with the ability to translate customer needs into workable solutions.
• Applicants are required to read, write, and speak the following languages: English.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process.
• This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

Location: Lagos

Role Purpose 

• Primary: To successfully manage the delivery of customer engagements according to the contractual details.
• Develop and manage the Oracle Support relationship for customers who have purchased an Advanced Customer Services (ACS) support contract. Strive to provide a high degree of satisfaction and protect and enhance Support revenue streams.

Scope

• Manages designated portfolio of projects and/or contracts and works to objectives, as directed by Oracle Advanced Customer Services (ACS) line manager.
• Manages the overall service delivery defined by the contract which in many circumstances will involve parties or resources from other lines of business and/or Oracle business partners.
• Collaborates effectively with ACS sales and resourcing teams and other Oracle lines of business such Systems Support, Hardware & Licence Sales and Consulting to enhance the customer experience.
• Works with partner organisations and other third parties as required.
• Works closely with other TAMs to identify and develop innovative ways of delivering service to the customer.
• Supports the ACS sales team in selling ACS additional services. Instrumental in driving renewals and identifying opportunities for upsell.
• Manages documentation and uses Oracle business systems as appropriate.

Responsibilities

• Be the single point of contact within Oracle for the customer, acting as their advocate for the service you are responsible for delivering.
• The ACS TAM is a customer advocate and must demonstrate customer obsession by placing the client needs first.
• Manage the contract or delivery engagement as defined by ACS line management, including creating and maintaining accurate documentation
• Maintain the Oracle business systems to ensure systems are up to date with the correct/current information (resource assignment, timecards, rates, completion estimates, invoice details etc.) to ensure that services are delivered efficiently, invoices are generated in a timely manner and revenues are recognised promptly.
• Plan and deploy resources to ensure effective delivery within agreed budgetary constraints.
• Where appropriate create and maintain the ACS service delivery or project plan.
• Actively manage project forecast, identify risks and issues and opportunity for revenue collection (upside).

Accountabilities:

• Proactively manage the contract/project delivery to completion / customer acceptance
• Proactively report on any potential risks / issues that may impact service delivery or customer satisfaction
• Manage any customer escalation that may arise
• Ensure all contract-related systems and documentation either required contractually or as part of a program, are up to date and accurate
• Monitor and report revenue forecast and margin estimates, revenue and margin achievements for each contract
• Work in line with customer working practices and procedures, if contractually agreed
• Operate in line with Oracle ACS’s business processes and procedures
• Operate in line with Oracle Global and local HR policies and procedures.

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Personal Skills

• Strong experience in service delivery and/or project management is required.
• Oracle products and services knowledge will be highly appreciated as well as experience in Oracle HW platforms and OS.
• Experience on Enterprise Customers is required
• ITIL as well as Price2/PMP certification highly desirable
• Excellent communication / relationship building skills
• Customer focussed and results oriented
• Ability to work under pressure in highly escalated situations
• Organised with strong attention to detail
• Decision making / problem solving skills
• Ability to manage multiple concurrent activities (customer engagements)
• Highly professional: Ability to deal with senior and exec stakeholders with confidence
• Strong analytic skills and ability to pre-empt potential risks and issues.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Reference No.: 2100103X
Location: Lagos, Nigeria
Job: Sales
Job Type: Regular Employee Hire

Background

• Oracle is leading the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value. You will connect the biggest enterprises of today with the tools to compete in the digital economy of tomorrow.
• Oracle Cloud Infrastructure has reimagined cloud for the most important enterprise applications. It runs with a Generation 2 offering and provides consistent high performance and unmatched governance and security controls across all Cloud Services from Oracle such as Autonomous and Cloud at Customer.
• Autonomous Database is the world’s first autonomous data management in the cloud to deliver automated patching, upgrades, and tuning - including performing all routine database maintenance tasks while the system is running-without human intervention.
• This new autonomous database is self-driving, self-securing, and self-repairing, which helps to eliminate manual database management and human errors.
• Oracle Database Exadata Cloud Service provides full Oracle Databases hosted on Oracle Exadata Database Machine. Exadata Cloud Service is offered on Oracle Cloud, using state-of-the-art Oracle-managed data centers.
•  Whilst Oracle Database Exadata Cloud at Customer delivers the world’s most advanced database cloud to customers who require their databases to be located on premises.
• Oracle Gen 2 Exadata Cloud at Customer uniquely combines the world’s #1 database technology and Oracle Exadata, the most powerful database platform, with the simplicity, agility, and elasticity of a cloud-based deployment. It is identical to Oracle Database Exadata Cloud Service, but located in customers’ own data centers and managed by Oracle Cloud experts.
• If you are looking to take the next step in your career by offering great effective, efficient, and commercially viable solutions to your clients, then one of our Tech Cloud sales roles could be your springboard to success.
• We have exciting new opportunities opening up working with Oracle’s Cloud sales teams. So if you are passionate, entrepreneurial, innovative, and believe in being consultative and having fun whilst you work, then this could be the perfect opportunity for you.
• Having a sense of humor in what can be a pressure environment helps, and the rewards for your contribution include a compensation and benefits package and a continuous training program in a structured environment that are world class.

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Description
What You’ll Do:

Be the vital piece of the puzzle that connects us to the millions of businesses that need our help to evolve. You will.

• Lead IaaS / PaaS technology deals across its assigned customer territory leveraging world leading cloud offerings from Oracle: Cloud at Customer, Autonomous Database and OCI.  Aiming to Land– Use – Expand deals into IT and LOB targets to realize value for customer that lead for continuous use and expansion
• Promote and evangelize Oracle products to selected customers, partners, and internal audiences
• Develop relationships and collaborate with our partners to define, recommend, and drive sales
• Develop and execute a sales plan that provides complete territory and sector specific coverage
• Develop appropriate sales programs and solutions; maintain up-to-date competitive information and compile regional success stories
• Meet with senior customer contacts to build credibility and develop lasting relationships
• Engage with  Pre-Sales support for customer meetings to develop customer discussions further
• Lead successful go-to-market campaigns by working closely with internal marketing specialists
• Contribute and lead in account planning, customer/market analysis, and strategy sessions

Detailed Description and Job Requirements

• Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts / geographical territory (mainly Tier 3 accounts).
• Primary job duty is to sell technology software products and related services in a defined territory. Identifies, qualifies and closes new opportunities.
• Manages accounts including the entire sales process from business development prospecting and specifications through contract negotiations, signing, and post-sales support.
• Leverages the Oracle sales model to maximize revenue growth and increase local market share. Builds and expands business partner revenue and self sufficiency.
• Leading contributor individually and as a team member, providing direction and mentoring to others.
• Work is non-routine and very complex, involving the application of advanced technical / business skills in area of specialization. 8 years applicable experience including 7 years of technology sales experience.
• Ability to forecast, manage sales expenses, and successfully close new Oracle business. Business development, prospecting and presentation skills.
• Excellent communication skills and problem solving ability.
• Proven track record of exceeding sales objective and territory / account development.
• Experience as the focal point for clients for all sales and related issues.
• Oracle knowledge and/or knowledge of Oracle*s competitors.
• Travel may be needed.

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Required Skills / Experience
What You’ll Bring:

• Bachelor Degree or equivalent.
• Your enthusiasm, knowledge, and customer-centricity will help us become the number one cloud company in the world. We also look for:
• A strong interest in technology, passion for sales and strong communication skills.
• 4+ years of experience in direct software sales, including Cloud Service experience.
• Solution seller : able to understand quickly business needs and establish trust
• Able to drive a high value of active opportunities at speed, at the same time, closing deals within aggressive timescales
• IT and LOB : Able to confidently pitch Autonomous and Oracle Cloud to both IT and LOB audiences
• Connected : Able to use Oracle ecosystem to navigate within a customer to identify targets and opportunities
• High levels of prospecting skills: targeting, find the names, cold calling, get the meeting – searching for non-traditional contacts outside installed base data and using all methods to interact with them
• Cloud confident : Able to outline the full Oracle Cloud picture and explain Universal Credits commercials
• Hands-On: Able to personally demo or give quick hands-on example of Autonomous usage “on the spot”, without needing to always engage technical resources
• Advanced technical skills in area of specialization
• Value driven : Able to identify real use-cases for Cloud in the customer that drive value for the customer and can lead to rapid expansion of original deals
• Optimistic and positive mind set, eager to interact and influence people, driven by winning and resilient
• Disciplined: daily reporting on activities, systematic fast execution
• A career at Oracle is defined by you. We give you the freedom - and the skills - to write your own success story.
• Whatever avenue you go down, you’ll gain priceless learning experiences and be supported to do your best work.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process.
• This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

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